Hello,
I am experiencing the following problem on MX Player Pro during video streams lately:
The player crashes and just closes on different points of the video.
Sometimes after a few seconds. Sometimes after minutes.
I always need at least 2-3 restarts to watch a 50 minutes video.
When I start the same video stream again after a crash the player doesn't offer me to start from last moment and just starts from beginning.
When I manually close a video stream and start it again MX player asks me where to start, as it should.
I don't have the same problem with locally stored videos. Other video player do not have the same problem with the same video streams.
Here is the crash report:
mega.nz/#!3Q1nyRLK!Y6W_pTECbP2EbyVJ1-bw2-_VNvD_Sa7rYq2NVbO4qu4
More Information:
Moto G falcon 2013
LineageOS
Android 7.1.2
I hope someone can help to find the problem.
Greetings!
I've got the same symptom - recently MX Player for me is becoming quite unreliable, having been perfect for a very long time.
I'm currently testing VLC to make sure it isn't an issue with my files.
mortbrad said:
I've got the same symptom - recently MX Player for me is becoming quite unreliable, having been perfect for a very long time.
I'm currently testing VLC to make sure it isn't an issue with my files.
Click to expand...
Click to collapse
Kindly share a bug report from MX Player help menu with us. Without proper logs, it's very difficult to identify the root cause of the issue. In most of the cases, it's caused by the connection closure on the server end.
I feel like this problem is solved, and I never got to upload my bug report.
Actually it still does for me. Using FireTV stick 2. and It once happened on my android7.0 phone as well.
nzhd said:
Actually it still does for me. Using FireTV stick 2. and It once happened on my android7.0 phone as well.
Click to expand...
Click to collapse
Can you share the bug report?
Thirumalai.K said:
Can you share the bug report?
Click to expand...
Click to collapse
I sent email with the bug report but haven't got any response yet.
here's the bug report. Link
nzhd said:
I sent email with the bug report but haven't got any response yet.
here's the bug report. Link
Click to expand...
Click to collapse
Unfortunately, the logs in your report don't contain information about the issue. Kindly collect the bug reports again immediately after reproducing the issue. Otherwise, the logs will be erased by the system.
Thirumalai.K said:
Unfortunately, the logs in your report don't contain information about the issue. Kindly collect the bug reports again immediately after reproducing the issue. Otherwise, the logs will be erased by the system.
Click to expand...
Click to collapse
sent the bug report in a private message.
Thanks.
@Thirumalai.K
Coupd you please check out the private message again?
Related
I'm having an issue similar to http://forum.xda-developers.com/apps/mx-player/bug-mx-player-responding-t2856695 - but instead of pausing video, if I press the Back button or the device home button, MX Player hangs on a white screen. I have to attempt a hard-restart to get back to the home screen, then manually dismiss the device.
Running a T-Mobile Galaxy S5 with AllianceROM.
I saved a report with MX Log Collector but I can't find it - where on the device does it save the report? I'll upload and link it.
MJPByron said:
I'm having an issue similar to http://forum.xda-developers.com/apps/mx-player/bug-mx-player-responding-t2856695 - but instead of pausing video, if I press the Back button or the device home button, MX Player hangs on a white screen. I have to attempt a hard-restart to get back to the home screen, then manually dismiss the device.
Running a T-Mobile Galaxy S5 with AllianceROM.
I saved a report with MX Log Collector but I can't find it - where on the device does it save the report? I'll upload and link it.
Click to expand...
Click to collapse
It will be saved on sdcard root as the name of "report-<yyyymmdd>,zip"
bleu8888 said:
It will be saved on sdcard root as the name of "report-<yyyymmdd>,zip"
Click to expand...
Click to collapse
Found it, report attached.
MJPByron said:
Found it, report attached.
Click to expand...
Click to collapse
I cannot find any problem in the log. MX Player finished playback with no problem.
Did MX hanged on your last try? If it continues please try upgrading your ROM.
Many custom ROMs are not stable even though it looks not likely.
bleu8888 said:
I cannot find any problem in the log. MX Player finished playback with no problem.
Did MX hanged on your last try? If it continues please try upgrading your ROM.
Many custom ROMs are not stable even though it looks not likely.
Click to expand...
Click to collapse
It's been fine on Alliance ROM since several versions ago - I got it about a week after the S5 came out. Moreover, it's now failing to load.
I uninstalled, reinstalled, and it comes up, plays, but if I press Back during playback, it keeps playing audio. I had to pull the battery to get it to stop.
Now, it exhibits the failure to start. Even after another reboot, still fails.
I downgraded to .29, and I don't have any issues - I've disabled automatic updating so I can at least function in the meantime.
Log attached from when I launched MX Player and it failed to load on latest version.
@MJPByron @bleu8888
I too have s5 & but, don't have such a issue.
Are you using stock rom?
Do you have problem with all videos or only in particular formats?
If it's in some of the videos can you post the media info too?
ktsamy said:
@MJPByron @bleu8888
I too have s5 & but, don't have such a issue.
Are you using stock rom?
Do you have problem with all videos or only in particular formats?
If it's in some of the videos can you post the media info too?
Click to expand...
Click to collapse
Nope, the ROM is AllianceROM, but it's basically the stock S5 ROM with the Samsung apps and crap removable by the end-user. It's more or less if you gotta have Touchwiz (I've got a Galaxy Gear, so yeah, that's a requirement) but if you don't want S this, S that, etc.
What would you like to know about the media? I mentioned before it's h264 encoded MKVs and standard AVIs - really old AVIs, like upwards of probably 10ish years old, but I can get more.
MJPByron said:
Nope, the ROM is AllianceROM, but it's basically the stock S5 ROM with the Samsung apps and crap removable by the end-user. It's more or less if you gotta have Touchwiz (I've got a Galaxy Gear, so yeah, that's a requirement) but if you don't want S this, S that, etc.
What would you like to know about the media? I mentioned before it's h264 encoded MKVs and standard AVIs - really old AVIs, like upwards of probably 10ish years old, but I can get more.
Click to expand...
Click to collapse
Would you send me a sample video having this issue?
Also let me know used decoder among sw, hw, hw+
bleu8888 said:
Would you send me a sample video having this issue?
Also let me know used decoder among sw, hw, hw+
Click to expand...
Click to collapse
These are two of the videos that generated the issues, both with s/w codec.
http://www.filedropper.com/logheps50-centralanimef69a1ec1
This problem was not before, with the same version of mx player. But, it appeared suddenly. I cant be able to figure out what is causing the problem.
Details of the problem and step to reproduce :
go to mx player and play any video (until now video get played as normal without issue) -> then touch the screen or try to slide up or down to change the volume or brightness -> video get stuck-> wait for sometimes -> device get automatically get rebooted
Device: MOTO G 16 GB rooted and with custom ROM (cyanogenmod ROM snapshot M9). I think there is no problem in custom ROM because video works perfectly in default player. and even I played video on mx player previously.
I have attached the logcat please look and let me know what to do.
Info about logcat: logcat stopped when mx player got hang.
Please do not post bug reports directly into the Feature Request list. Post them as a new thread. I've moved the post to a new thread for you this one time; next time please start a new thread with your bug report.
shibliaftab said:
This problem was not before, with the same version of mx player. But, it appeared suddenly. I cant be able to figure out what is causing the problem.
Details of the problem and step to reproduce :
go to mx player and play any video (until now video get played as normal without issue) -> then touch the screen or try to slide up or down to change the volume or brightness -> video get stuck-> wait for sometimes -> device get automatically get rebooted
Device: MOTO G 16 GB rooted and with custom ROM (cyanogenmod ROM snapshot M9). I think there is no problem in custom ROM because video works perfectly in default player. and even I played video on mx player previously.
I have attached the logcat please look and let me know what to do.
Info about logcat: logcat stopped when mx player got hang.
Click to expand...
Click to collapse
There is not enough information in the log file.
Please use MX Log Collector. It is available on Google Play Store.
Also following information will be help.
1. Used decoder.
2. If it happens on all videos.
3. What happens if run mx after shutting down network connections using airplane mode.
CDB-Man said:
Please do not post bug reports directly into the Feature Request list. Post them as a new thread. I've moved the post to a new thread for you this one time; next time please start a new thread with your bug report.
Click to expand...
Click to collapse
Sorry, I thought that was for both bug reports and new features request.
bleu8888 said:
There is not enough information in the log file.
Please use MX Log Collector. It is available on Google Play Store.
Also following information will be help.
1. Used decoder.
2. If it happens on all videos.
3. What happens if run mx after shutting down network connections using airplane mode.
Click to expand...
Click to collapse
First of all thanks for the response.
I figured out what is the reason behind this problem. "show touches" option in developer settings causing the problem. when it is activated problem occur but when i deactivate that option mx player works fine.
Way to reproduce :
go to the system settings > then go to Developer option > check the box for "show touches" in input setting.> now go to mx player app and play any video and slide on the screen or touch > it will freez.
Decoder is default I didn't change the decoder or might be I dont have one.
It happens with all videos.
when I activate the airplane mode, problem is not resolved.
I have attached the bug report( taken from mx player ) and logcat of the system (taken from adb).
thanks
shibliaftab said:
Sorry, I thought that was for both bug reports and new features request.
Click to expand...
Click to collapse
If you read the first post of that list thread, the first thing it says is to provide a LINK to another thread with your problem or feature request. Anyways, let's see if your issue can be solved!
The program crashes everytime i want to play any video. Nothing works.
Other video players work perfectly.
Any help? ((
kousuke_orautan said:
The program crashes everytime i want to play any video. Nothing works.
Other video players work perfectly.
Any help? ((
Click to expand...
Click to collapse
Can you collect the logs immediately after reproducing the issue.?
For more information about how to collect the logs & report bugs, Kindly read here.
http://forum.xda-developers.com/showthread.php?t=2843144
Sent from my SM-G900H using Tapatalk
Device Manufacturer & Model : Occurs in both Redmi Note 4X and Redmi Note 3
Android Version : Bug happens in oreo roms only (8.1.0)
Rom Info: No matter the rom, this bug seems to happen in all oreo roms i tried like omni,aosip,rr,du, etc.
Detailed Problem Description :
I use my phone in portrait mode only and is not set to auto rotate.After playing a video in landscape mode pressing the back button results in showing the list in portrait first and then phone rotates to landscape and then again to portrait.This seems to happen each time after i play a video in landscape mode only.
Steps to reproduce the problem :
1) Orientation in phone setting is set to Portrait only.
2)Play a video in landscape mode of mx player.
3)Press back button
4)The weird rotation bug occurs
Video as shown below:
h**ps://youtu.be/xEdQy2O04uo
Bug Report :
h***s://***.dropbox.com/s/l48vjghd06j26y0/report_2018-07-06_213004.zip?dl=0
I am a regular user of mx player and have been using it forever.I have faced this bug since January and have seen many users reporting this in telegram and whatsapp.
Hope you would fix this as soon as possible.I do not use xda and have used it for the sole purpose of reporting this bug.This is my very first bug report.Lol......:laugh:
No response
i face it in both free and pro versions
will it be fixed..?
Forgive my eagerness....i use mx that much..
rahmananas said:
i face it in both free and pro versions
will it be fixed..?
Forgive my eagerness....i use mx that much..
Click to expand...
Click to collapse
Sorry for the inconvenience. Unfortunately, It's an Android bug on 8.1 which is yet to be fixed by Google and there is no workaround so far. We are already researching it. We will try our best to get a workaround at the earliest.
Kindly read the following to read more about the issue
https://issuetracker.google.com/issues/69168442
Thirumalai.K said:
Sorry for the inconvenience. Unfortunately, It's an Android bug on 8.1 which is yet to be fixed by Google and there is no workaround so far. We are already researching it. We will try our best to get a workaround at the earliest.
Kindly read the following to read more about the issue
https://issuetracker.google.com/issues/69168442
Click to expand...
Click to collapse
Yeah...i do remember facing the same bug in youtube player during initial oreo days. But not anymore.Orientation works normally for Youtube,Vlc player etc.The problem may have been fixed by google or app devs may have found some workaround.Only MX Player currently have this problem now.
Hope you would look into it as i find mx player much user friendly than vlc..:victory:
rahmananas said:
Yeah...i do remember facing the same bug in youtube player during initial oreo days. But not anymore.Orientation works normally for Youtube,Vlc player etc.The problem may have been fixed by google or app devs may have found some workaround.Only MX Player currently have this problem now.
Hope you would look into it as i find mx player much user friendly than vlc..:victory:
Click to expand...
Click to collapse
It's not yet fixed by the Google. I can still reproduce the issues on the VLC on Mi A1 & Nexus 6P. Maybe, it's triggered by certain conditions and then it starts occurring frequently.
Thirumalai.K said:
It's not yet fixed by the Google. I can still reproduce the issues on the VLC on Mi A1 & Nexus 6P. Maybe, it's triggered by certain conditions and then it starts occurring frequently.
Click to expand...
Click to collapse
Just found out something strange.Seeing that you faced the bug in vlc, i just updated my vlc player to latest and voila, the bug is present..
The thing is, it doesnt occur in the version i was using (version 2.5.13) but is present in latest (version 3.0.11), maybe u can reverse engineer this....lol
Seeing this i'm gonna try old versions of mx too to find if some version doesnt have this bug..
Thirumalai.K said:
It's not yet fixed by the Google. I can still reproduce the issues on the VLC on Mi A1 & Nexus 6P. Maybe, it's triggered by certain conditions and then it starts occurring frequently.
Click to expand...
Click to collapse
After some googling stumbled on a possible workaround.This is it.
In "secondActivity" (landscape) add additional setRequestOrientation in onPause and onResume method:
onCreate(){
setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_SENSOR_LANDSCAPE);
}
onPause(){
if (android.os.Build.VERSION.SDK_INT >= 27) {
setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_SENSOR_PORTRAIT);
}
}
onResume(){
if (android.os.Build.VERSION.SDK_INT >= 27) {
setRequestedOrientation(ActivityInfo.SCREEN_ORIENTATION_SENSOR_LANDSCAPE);
}
}
Hope u would check this:fingers-crossed:
Just wanna help
Hi,
I just updated to version 1.10.17 and since this I cannot fast forward my mpeg-ts videos anymore (streamed from my VU+ box). This worked just fine the second before the update.
Sent from my phone
I also ran into the same problem, or worse as I'm forced to watch the entire video in one sitting because if paused, the player restarts from the beginning of the video instead of resuming. Everything was running great yesterday before the update to the new version.
I've the same problem with TS files too. After the recent update, once I touch the scrollbar, it jumps to the beginning of the movie. MPEG2 VOB files also have similar problem, but instead of jumping to the beginning, it seams to jump to random position.
There is also another problem with TS. I can see multiple subtitles in subtitle menu, but the selected subtitle doesn't display. This problem also appears after the recent update.
dabrain42 said:
Hi,
I just updated to version 1.10.17 and since this I cannot fast forward my mpeg-ts videos anymore (streamed from my VU+ box). This worked just fine the second before the update.
Sent from my phone
Click to expand...
Click to collapse
gtvu said:
I also ran into the same problem, or worse as I'm forced to watch the entire video in one sitting because if paused, the player restarts from the beginning of the video instead of resuming. Everything was running great yesterday before the update to the new version.
Click to expand...
Click to collapse
CharlesLaw said:
I've the same problem with TS files too. After the recent update, once I touch the scrollbar, it jumps to the beginning of the movie. MPEG2 VOB files also have similar problem, but instead of jumping to the beginning, it seams to jump to random position.
There is also another problem with TS. I can see multiple subtitles in subtitle menu, but the selected subtitle doesn't display. This problem also appears after the recent update.
Click to expand...
Click to collapse
We regret the inconveniences caused. We are already working on it. It will be fixed on the next update.
MXPlayer said:
We regret the inconveniences caused. We are already working on it. It will be fixed on the next update.
Click to expand...
Click to collapse
Thx, locking forward for the update!
Sent from my phone
dabrain42 said:
Thx, locking forward for the update!
Sent from my phone
Click to expand...
Click to collapse
I just updated to 1.10.20, but I still experience the same(error) behavior.
Sent with Tapatalk
MXPlayer said:
We regret the inconveniences caused. We are already working on it. It will be fixed on the next update.
Click to expand...
Click to collapse
I just updated to version 1.10.23. The previous problems seems OK now. Thanks for the fix.:good:
for me it still doesn't work with .m2ts files .
Tv records can't go forward.
When i go forward the record return to the begin
Please could you solve this issue ?
CharlesLaw said:
I just updated to version 1.10.23. The previous problems seems OK now. Thanks for the fix.:good:
Click to expand...
Click to collapse
Where did you find this version? In the play-store I can only find 1.10.20
Sent from my phone
dabrain42 said:
Where did you find this version? In the play-store I can only find 1.10.20
Sent from my phone
Click to expand...
Click to collapse
It was updated via auto update.
It can be found in Google Play as well. The release date is 2018-11-13.
i found the 1.10.23 on uptodown site
The problem is solved with this version!
Thanks
manuelribeirofr said:
i found the 1.10.23 on uptodown site
The problem is solved with this version!
Thanks
Click to expand...
Click to collapse
We are rolling out the 1.10.23 in phases. So, it may take a while to reach everyone. Meanwhile, if you would like to install the app manually, we suggest to always download the app from the official website (http://mx.j2inter.com/translation/test-build).
MXPlayer said:
We are rolling out the 1.10.23 in phases. So, it may take a while to reach everyone. Meanwhile, if you would like to install the app manually, we suggest to always download the app from the official website (http://mx.j2inter.com/translation/test-build).
Click to expand...
Click to collapse
Ok, I just got the update via Play Store. The fast forward is now working again.
Thx!
Sent with Tapatalk
MXPlayer said:
We are rolling out the 1.10.23 in phases. So, it may take a while to reach everyone. Meanwhile, if you would like to install the app manually, we suggest to always download the app from the official website (http://mx.j2inter.com/translation/test-build).
Click to expand...
Click to collapse
Hi,
I am using LG V30+, on beta stream of MX player, i am not able to forward or resume the .MKV files in my mobile. but the same version of MX player working fine with Redmi K20.
Is there any particular update or fix need to be done from MX player end ? to fix the issue.
I am having the same problem
I can no longer FF or skip forward it just snaps back to the original spot. I am now using other players but I used to like MX and would like to be able to use it again.
Same problem with mkv. Always from start, any seeking disabled. I use maximum speed to seek to where I want and use slowest speed instead of pausin. Please, fix.