Related
I'm having an issue similar to http://forum.xda-developers.com/apps/mx-player/bug-mx-player-responding-t2856695 - but instead of pausing video, if I press the Back button or the device home button, MX Player hangs on a white screen. I have to attempt a hard-restart to get back to the home screen, then manually dismiss the device.
Running a T-Mobile Galaxy S5 with AllianceROM.
I saved a report with MX Log Collector but I can't find it - where on the device does it save the report? I'll upload and link it.
MJPByron said:
I'm having an issue similar to http://forum.xda-developers.com/apps/mx-player/bug-mx-player-responding-t2856695 - but instead of pausing video, if I press the Back button or the device home button, MX Player hangs on a white screen. I have to attempt a hard-restart to get back to the home screen, then manually dismiss the device.
Running a T-Mobile Galaxy S5 with AllianceROM.
I saved a report with MX Log Collector but I can't find it - where on the device does it save the report? I'll upload and link it.
Click to expand...
Click to collapse
It will be saved on sdcard root as the name of "report-<yyyymmdd>,zip"
bleu8888 said:
It will be saved on sdcard root as the name of "report-<yyyymmdd>,zip"
Click to expand...
Click to collapse
Found it, report attached.
MJPByron said:
Found it, report attached.
Click to expand...
Click to collapse
I cannot find any problem in the log. MX Player finished playback with no problem.
Did MX hanged on your last try? If it continues please try upgrading your ROM.
Many custom ROMs are not stable even though it looks not likely.
bleu8888 said:
I cannot find any problem in the log. MX Player finished playback with no problem.
Did MX hanged on your last try? If it continues please try upgrading your ROM.
Many custom ROMs are not stable even though it looks not likely.
Click to expand...
Click to collapse
It's been fine on Alliance ROM since several versions ago - I got it about a week after the S5 came out. Moreover, it's now failing to load.
I uninstalled, reinstalled, and it comes up, plays, but if I press Back during playback, it keeps playing audio. I had to pull the battery to get it to stop.
Now, it exhibits the failure to start. Even after another reboot, still fails.
I downgraded to .29, and I don't have any issues - I've disabled automatic updating so I can at least function in the meantime.
Log attached from when I launched MX Player and it failed to load on latest version.
@MJPByron @bleu8888
I too have s5 & but, don't have such a issue.
Are you using stock rom?
Do you have problem with all videos or only in particular formats?
If it's in some of the videos can you post the media info too?
ktsamy said:
@MJPByron @bleu8888
I too have s5 & but, don't have such a issue.
Are you using stock rom?
Do you have problem with all videos or only in particular formats?
If it's in some of the videos can you post the media info too?
Click to expand...
Click to collapse
Nope, the ROM is AllianceROM, but it's basically the stock S5 ROM with the Samsung apps and crap removable by the end-user. It's more or less if you gotta have Touchwiz (I've got a Galaxy Gear, so yeah, that's a requirement) but if you don't want S this, S that, etc.
What would you like to know about the media? I mentioned before it's h264 encoded MKVs and standard AVIs - really old AVIs, like upwards of probably 10ish years old, but I can get more.
MJPByron said:
Nope, the ROM is AllianceROM, but it's basically the stock S5 ROM with the Samsung apps and crap removable by the end-user. It's more or less if you gotta have Touchwiz (I've got a Galaxy Gear, so yeah, that's a requirement) but if you don't want S this, S that, etc.
What would you like to know about the media? I mentioned before it's h264 encoded MKVs and standard AVIs - really old AVIs, like upwards of probably 10ish years old, but I can get more.
Click to expand...
Click to collapse
Would you send me a sample video having this issue?
Also let me know used decoder among sw, hw, hw+
bleu8888 said:
Would you send me a sample video having this issue?
Also let me know used decoder among sw, hw, hw+
Click to expand...
Click to collapse
These are two of the videos that generated the issues, both with s/w codec.
http://www.filedropper.com/logheps50-centralanimef69a1ec1
Hi--I have used this a long time, suddenly it has become non-functional, I suspect due to the 1.7.32 update, but not sure.
--Android 4.3 (I've avoided 4.4 to retain full functionality of the SD card...)
--MX Pro 1.7.32
--Samsung Galaxy Note 10.1 2014
--Could not follow directions for alogcat because the nature of the problem makes MX unuseable once it crashes--there is no way to hit the "settings" button in MX Player Pro at that point.
PROBLEM
So, I bring up my file list as per normal. I click on a vid. The vid does not play. In fact, there is merely a blank screen. Eventually I'm returned to the home screen of the tablet and advised that MX Player has crashed. Sometimes, I don't even get the blank screen. It just automatically disappears and returns me to the tablet's home screen. Once that happens, the program never works again (until reinstalled or data cleared) and won't even let me into the program. Clicking its icon simply brings up a blank screen, then I get "Unfortunately, MX Player Pro has stopped..."
Troubleshooting
I have tried clearing cache, data and also reinstalling. The last two DO allow me to once again bring up the File List from "folders view." It looks normal once again. However, once I try to play vids, the same, exact result occurs, i.e., nothing actually plays and the program crashes with the screen going blank.
CLUES
a) I also have this on my phone, where it continues to work fine, but on my phone, I only have a handful of FLVs. The tablet has lots of other formats, primarily mp4. On my Note 4 phone, however, I'm running 4.4 KitKat.
b) If I access the video in a roundabout fashion, by clicking on it from a File Manager, the File Manager then offers to play it with the native vid player OR Mx Player. Then, it works fine. The exact same video. Of course, then I can't access any other parts of the MX P program, and I am no longer able to use the file list Mx Player P builds.
c) I tried playing with various settings, like hardware decoder, and what not, but it did not seem to help much.
My thought is that the version supporting Lollipop has done something that Samsung does not like in conjunction with 4.3
Any thoughts welcomed. TIA
monsieurms said:
Hi--I have used this a long time, suddenly it has become non-functional, I suspect due to the 1.7.32 update, but not sure.
--Android 4.3 (I've avoided 4.4 to retain full functionality of the SD card...)
--MX Pro 1.7.32
--Samsung Galaxy Note 10.1 2014
--Could not follow directions for alogcat because the nature of the problem makes MX unuseable once it crashes--there is no way to hit the "settings" button in MX Player Pro at that point.
PROBLEM
So, I bring up my file list as per normal. I click on a vid. The vid does not play. In fact, there is merely a blank screen. Eventually I'm returned to the home screen of the tablet and advised that MX Player has crashed. Sometimes, I don't even get the blank screen. It just automatically disappears and returns me to the tablet's home screen. Once that happens, the program never works again (until reinstalled or data cleared) and won't even let me into the program. Clicking its icon simply brings up a blank screen, then I get "Unfortunately, MX Player Pro has stopped..."
Troubleshooting
I have tried clearing cache, data and also reinstalling. The last two DO allow me to once again bring up the File List from "folders view." It looks normal once again. However, once I try to play vids, the same, exact result occurs, i.e., nothing actually plays and the program crashes with the screen going blank.
CLUES
a) I also have this on my phone, where it continues to work fine, but on my phone, I only have a handful of FLVs. The tablet has lots of other formats, primarily mp4. On my Note 4 phone, however, I'm running 4.4 KitKat.
b) If I access the video in a roundabout fashion, by clicking on it from a File Manager, the File Manager then offers to play it with the native vid player OR Mx Player. Then, it works fine. The exact same video. Of course, then I can't access any other parts of the MX P program, and I am no longer able to use the file list Mx Player P builds.
c) I tried playing with various settings, like hardware decoder, and what not, but it did not seem to help much.
My thought is that the version supporting Lollipop has done something that Samsung does not like in conjunction with 4.3
Any thoughts welcomed. TIA
Click to expand...
Click to collapse
Already there is a sticky thread in which I have already explained the procedure to collect the log immediately after crash.
Install MX Log collector app
Open It immediately after the MX Player Crash
Save the logs & Upload here
Does it crashes in all decoders?
If you are using H/W+ disable it & Check again.
long press the video & select Play using | S/W decoder
Check whether it still crashes or not.
ktsamy said:
Already there is a sticky thread in which I have already explained the procedure to collect the log immediately after crash.
Install MX Log collector app
Open It immediately after the MX Player Crash
Save the logs & Upload here
Does it crashes in all decoders?
If you are using H/W+ disable it & Check again.
long press the video & select Play using | S/W decoder
Check whether it still crashes or not.
Click to expand...
Click to collapse
It does not matter whether or not I use HW or SW decoding.
I upgraded the tablet to KitKat. That did not matter either.
I tried to upload the log files from MX Log here. Each time (3x now!) it gave me "invalid file" and refused to accept the upload. Oh, well.
monsieurms said:
It does not matter whether or not I use HW or SW decoding.
I upgraded the tablet to KitKat. That did not matter either.
I tried to upload the log files from MX Log here. Each time (3x now!) it gave me "invalid file" and refused to accept the upload. Oh, well.
Click to expand...
Click to collapse
You can upload to any file sharing network like dropbox & post the link here.
If you are not allowed to post the links, use masking like h**p://www.google.com
ktsamy said:
You can upload to any file sharing network like dropbox & post the link here.
Click to expand...
Click to collapse
It would not let me post links even with asterisks. I took out the http in its entirety. That didn't work either. I took out the dropbox reference as well. That did not work either. Have no clue at this point.
*Indeed, it wouldn't even let me quote your post with the partial link you referenced.
monsieurms said:
It would not let me post links even with asterisks. I took out the http in its entirety. That didn't work either. I took out the dropbox reference as well. That did not work either. Have no clue at this point.
*Indeed, it wouldn't even let me quote your post with the partial link you referenced.
Click to expand...
Click to collapse
Uncheck "auto parse links" at the bottom of the post reply page.
drop****box.com/s/l4mzbrlj0sh1ajf/build.prop?dl=0
drop******box.com/s/n18by6pewz706de/log.txt.gz?dl=0
another data point
FYI, just in case it helps, not as a "zing," BS Player works fine and normally. MX continues to work (on tablet and despite recent updates) only when a file is clicked from My Files file manager. It just won't deal with its own list of videos.
monsieurms said:
FYI, just in case it helps, not as a "zing," BS Player works fine and normally. MX continues to work (on tablet and despite recent updates) only when a file is clicked from My Files file manager. It just won't deal with its own list of videos.
Click to expand...
Click to collapse
@monsieurms There was an issue on Note 10.1 2014 European ROM and it might be fixed on 1.7.34
Please try latest version also try clear app data, MX Player's internal database looks like corrupted. This issue is also fixed but once corrupted database will never be recovered.
bleu8888 said:
@monsieurms There was an issue on Note 10.1 2014 European ROM and it might be fixed on 1.7.34
Please try latest version also try clear app data, MX Player's internal database looks like corrupted. This issue is also fixed but once corrupted database will never be recovered.
Click to expand...
Click to collapse
I tried it again--I'd already done that after upgrading to 1.7.3.4---but it did not help. I am not in Europe---North America.
monsieurms said:
I tried it again--I'd already done that after upgrading to 1.7.3.4---but it did not help. I am not in Europe---North America.
Click to expand...
Click to collapse
@monsieurms Would you send log again using 1.7.34? Thanks!
Given your comment on list db corruption and the fact that some vids in small directories do work, I tried copying all the vids to a new directory. That didn't work.
I cleared data again and also downloade the arm7 Neon custom codec specified in the Decoder settings. That did not help either. (It did find and install the codec.)
With the clues you gave me, I experimented a little. In particular, I noticed that some vids in small folders (small in terms of # of videos), played fine. I thought at first, as mentioned earlier in the thread, it was a difference in format. But as we've seen, all the videos play fine if accessed from File Manager--so that's not it. With the addition of your clue on database corruption, I thought perhaps the issue was folder size. I divided the one large folder into two, 50-50. That fixed it.
I would say you have still an issue here---the program chokes with a large of vids in the database. It doesn't seem to bother other programs, including the native video player and BS, and it didn't seem to bother MXp Pro until the recent wave of updates. So, I suspect something went wrong somewhere.
monsieurms said:
With the clues you gave me, I experimented a little. In particular, I noticed that some vids in small folders (small in terms of # of videos), played fine. I thought at first, as mentioned earlier in the thread, it was a difference in format. But as we've seen, all the videos play fine if accessed from File Manager--so that's not it. With the addition of your clue on database corruption, I thought perhaps the issue was folder size. I divided the one large folder into two, 50-50. That fixed it.
I would say you have still an issue here---the program chokes with a large of vids in the database. It doesn't seem to bother other programs, including the native video player and BS, and it didn't seem to bother MXp Pro until the recent wave of updates. So, I suspect something went wrong somewhere.
Click to expand...
Click to collapse
Would you send log using 1.7.34 or test version on following link?
https://sites.google.com/site/mxvpen/translation/test-build
Hi,
For the last couple of mxplayer updates, I've had an issue when I play video in the background. After I bring the app back to the foreground, the video 'title' in the overlay stays on the screen. If I bring the overlay up again by tapping, I get two titles on top of each other. To reproduce:
Play a video
With the video still playing, go back to the launcher (or another app)
Video keeps playing (correctly)
Re-open mx player
Video keeps playing, but the extra overlay is there
My nexus 4 has soft-buttons, that are set to autohide. I think that this is related - when I tap to remove the overlay there is a small (<1 second) window where the overlay is gone and the buttons still appear; I can avoid this problem by going back to the launcher in that window.
I'm running a nexus4, with stock lollipop (5.0.1). This only started happening in the last couple of mxplayer versions; it worked originally after I updated to lollipop when it came out.
I've attached the bug report .zip and two screenshots, both taken after reopening the app, while the video was playing. The second is after I tap to bring up the overlay; the duplication is clear there. This happens with any video; its not video specific.
I also have a same issue in z3. Sometime video title sticks in overlay.
This still happens with the latest update from the play store (v1.7.38)
Bradley2468 said:
This still happens with the latest update from the play store (v1.7.38)
Click to expand...
Click to collapse
@Bradley2468
It is fixed on following test build.
https://sites.google.com/site/mxvpen/translation/test-build
Please tell me if problem continues.
bleu8888 said:
@Bradley2468
It is fixed on following test build.
Please tell me if problem continues.
Click to expand...
Click to collapse
This almost always fixes it - it still showed up a couple of times on my commute. I can't seem to work out how to reproduce it reliably though.
Bradley2468 said:
This almost always fixes it - it still showed up a couple of times on my commute. I can't seem to work out how to reproduce it reliably though.
Click to expand...
Click to collapse
@Bradley2468 Please try new beta version, it might work better.
https://sites.google.com/site/mxvpen/translation/test-build
Thanks, looks good.
@bleu8888 Enable auto rotation mode in mx and place the phone in portrait orientation. Now play any video then click on pause and again long press on pause button. Background play service will be enabled. Press home button, mx will be minimised. Now place the phone in landscape orientation and open mx player from notification bar (mx currently playing as background service). There you will see a bug. Its only on rare case.
note: I am on latest beta build.
sumantaadk said:
@bleu8888 Enable auto rotation mode in mx and place the phone in portrait orientation. Now play any video then click on pause and again long press on pause button. Background play service will be enabled. Press home button, mx will be minimised. Now place the phone in landscape orientation and open mx player from notification bar (mx currently playing as background service). There you will see a bug. Its only on rare case.
note: I am on latest beta build.
Click to expand...
Click to collapse
@sumantaadk
Please try latest test version:
https://sites.google.com/site/mxvpen/translation/test-build
Feedback will be appreciated.
*
bleu8888 said:
@sumantaadk
Please try latest test version:
https://sites.google.com/site/mxvpen/translation/test-build
Feedback will be appreciated.
Click to expand...
Click to collapse
Fixed. Thank you.
Simple question, simple answer - FAQ thread
Exactly as it sounds. Ask a simple question, and get a simple answer. This thread is intended for questions probably not long enough to warrant their own thread, and/or you are not sure if a thread/answer already exists.
Please be sure to read the Welcome Thread, the FAQ page, and search the existing forums first, prior to asking your question.
Reserved #1
Reserved #2
Reserved #3
Reserved #4. You may now post.
joedonmurpy50 said:
Hello my friends I have used mx player on all my phones why doesn't it play all formats of videos
Sent from my SM-G900T1 using Tapatalk
Click to expand...
Click to collapse
You're going to have to provide more details than that.
Hardware plugin
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
pizzaman79 said:
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
Click to expand...
Click to collapse
Yes it is true.
Why doesn't it support AC3 audio format???
zero÷0 said:
Why doesn't it support AC3 audio format???
Click to expand...
Click to collapse
Because licencing changed. Install the custom codec.
http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
[Q] note and issue with mxplayer pro
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
yaqot said:
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
Click to expand...
Click to collapse
1. DTS is licensed; install the custom codec: http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
CDB-Man said:
Try messing around with the fullscreen settings:
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
Click to expand...
Click to collapse
yaqot said:
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
Click to expand...
Click to collapse
... did you read the link I mentioned?
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
tititake said:
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
Click to expand...
Click to collapse
Indeed, it is on the feature requests list thread, and the developer is working on it as one of the planned "major" features.
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
mr.bilay said:
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
Click to expand...
Click to collapse
Settings > Player > Back to list
Disable that, and it should play the next video in the folder.
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Mrwirez said:
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Click to expand...
Click to collapse
Settings > List > File Extensions
Is .m3u8 still listed there? Also, isn't that a playlist file?
As far as I'm aware, @bleu8888 has said that .m3u8 isn't officially supported yet.
Hi guys, here are my log files from crashes that have been happening ALOT lately.
Info :
MX Player Pro Version : 1.10.50 (Custom Codec Tegra 3 1.9.18.2)
Device Manufacturer & Model : Asus ME301T
Android Version : 4.4.4
Rom Info: Stock/Custom Rom details : Omni 4.4.4
Detailed Problem Description : On nearly every video start or end "MX Player has stopped" and comes back to file list, sometimes even "crashes to desktop".
Steps to reproduce the problem : Tap on a video to play it, "MX Player has stopped" and interface comes back to the list. Sometimes tapping the same video again will then play fine. Sometimes 10 videos in a row will crash, sometimes 1 crash per 10 videos. Sometimes crash on video end, just as it's going back to the list. It's too random to determine a crash patern other than that. Sometimes after a tablet reboot, it's fine for 10min then starts to crash again.
Bug Reports (alot of them) attached to this post.
Older versions of MX Player Pro didn't have this problem at all, i don't remember seeing a crash in years before, anyone thinks by going back to "stable" instead of "Beta" i could at least watch my videos ??
Also, i wanted to try removing my custom codec, but can't seem to find a way to do that, anyone care to show me ? :fingers-crossed:
---
UPDATE : ISSUE RESOLVED ! >> Settings > Audio > Audio Output > Java AudioTrack
---
daver18qc said:
Hi guys, here are my log files from crashes that have been happening ALOT lately.
Info :
MX Player Pro Version : 1.10.50 (Custom Codec Tegra 3 1.9.18.2)
Device Manufacturer & Model : Asus ME301T
Android Version : 4.4.4
Rom Info: Stock/Custom Rom details : Omni 4.4.4
Detailed Problem Description : On nearly every video start or end "MX Player has stopped" and comes back to file list, sometimes even "crashes to desktop".
Steps to reproduce the problem : Tap on a video to play it, "MX Player has stopped" and interface comes back to the list. Sometimes tapping the same video again will then play fine. Sometimes 10 videos in a row will crash, sometimes 1 crash per 10 videos. Sometimes crash on video end, just as it's going back to the list. It's too random to determine a crash patern other than that. Sometimes after a tablet reboot, it's fine for 10min then starts to crash again.
Bug Reports (alot of them) attached to this post.
Older versions of MX Player Pro didn't have this problem at all, i don't remember seeing a crash in years before, anyone thinks by going back to "stable" instead of "Beta" i could at least watch my videos ??
Also, i wanted to try removing my custom codec, but can't seem to find a way to do that, anyone care to show me ? :fingers-crossed:
Click to expand...
Click to collapse
There seem to be some issues with the audio output method. Can you please change it to a different method on Settings > Audio > Audio Output and check again?
To unload the custom codecs, tap on the custom codec option in Settings > Decoder and select "Use Default Codec" in the browse window.
Sure, there is Auto-Select (ticked) then OpenSL, Native AudioTrack and Java AudioTrack.
So i select any of those 3 and try again ?
I'll try that and post results here later today !
(I'll keep my custom codec since it doesnt seem to be related ?)
Ok i tried every option one by one, OpenSL crashes, Native AudioTrack crashes but Java AudioTrack seems to do the trick ! Loaded about 15 videos in a row without crashing on Java, while the other choices wouldn't even load any of my videos anymore.
So for everyone having this issue, try :
Settings > Audio > Audio Output > Java AudioTrack
THANKS for helping me @ MX Player