Database Info

"Failed to unlock your device, Please try again later"....ugh

OK, i searched and found some threads on the matter but that was for the Prime. also found some other issues with the unlocker dealing with an un-recognized serial number or no data connection.
anyway, a little about my tablet. purchased it from a friend, brand new, sealed in box. serial numbers match (between box and device) i rooted right away since i was on the .17 firmware, did the OTA root keeper thing. the OTA was pushed to my device that same day, it updated just fine. a couple days later the .30 update was pushed to my device...took that as well just fine. so i was running stock .30 firmware but was rooted. I tried the unlock tool in that state, and got the message below. so i started reading and saw a reset could fix it...so i did that.....no dice.
did a "cold reboot" (volume down and power until the message pops up and just let it time out for the 10 seconds to clear caches and what-not.)
tried again....Nothing.
i have tried it while tethered to my Nexus, and connected to my home wi-fi with no luck.
what is my next step? should i downgrade to .17 and give it another go? is this possible without a computer (at work and would like to do it today)
is this just an ASUS server issue and just "bad timing" to unlock...or does this go deeper than that?
thanks for all your help....pulling out my hair trying to figure this out.

its a problem with your serial not been in the asus database. Call Asus and tell them that update is not working, don´t tell them that you want to unlock.
They will put your serial in their database. Then try unlock again.

Except, he got an OTA already.
I would recommend downgrading to .17 since some people have had success with that.

EndlessDissent said:
Except, he got an OTA already.
I would recommend downgrading to .17 since some people have had success with that.
Click to expand...
Click to collapse
that was my thoughts....i though the serial number issues also affected the OTA's being pushed.
can downgrading be one on the tablet alone?
i though i read on the TF prime site that you can download the built, extract the .zip file from the .zip you download from asus, plop it on the root of an sd card (internal storage or external SD? i have both available) then turn off, volume down + power and hit volume down, then volume up and it will install that....is this correct?
or do i need to do it though ADB?

turdbogls said:
that was my thoughts....i though the serial number issues also affected the OTA's being pushed.
can downgrading be one on the tablet alone?
i though i read on the TF prime site that you can download the built, extract the .zip file from the .zip you download from asus, plop it on the root of an sd card (internal storage or external SD? i have both available) then turn off, volume down + power and hit volume down, then volume up and it will install that....is this correct?
or do i need to do it though ADB?
Click to expand...
Click to collapse
Yeah, I think that's how it works. When I downgraded to .17 to root way back when, I used Wolf's method, which used ADB. I think either way will work fine.

OK, can anyone confirm or post a link or something to the exact method of an "on the device" downgrade method.
the only things i am finding online are Wolf method which involves ADB.
can i simply put the .zip or blob (which one?) on the root of internal memory.
turn off tablet
hold volume down +power
hit volume down
then volume up
and it will install the .17 system?
I am working late tonight with no access to my home computer for the next couple of days probably

ok, i actually got of work early and was able to downgrade via ADB. i am on stock .17 firmware right now doing a factory reset and then i will be giving it a go one more time.
edit: Annnnd....it didnt work >)

Damn. The worst part is that Asus refuses to help people in your situation. All I can suggest now (hopefully someone can suggest something better), is to try everyday, at least once. Some people get it to work like that.
I really wish I could help more. The most trouble I had with unlocking was signing into my Google account (I have 2-step authentication). I was on .30 rooted, and it worked perfectly. I know that's not what you want to hear. I just have no idea why it would work fine for some people and not work for others. The serial number issue was bad enough, but now, people with working serials can't use the unlocker? That's preposterous, and Asus needs to fix it.

Well....what can ya do. I am going to call Asus tomorrow and see if they can verify my SN is in the database.
I'd I can unlock...great!
If I cant , well I will still enjoy my rooted tf300 and wait patiently for my JB OTA.

I hope you get it sorted out. Knowing Asus, though, even if they don't help you, the official update should be ready shortly. Possibly before there's a stable CM10 available.

EndlessDissent said:
I hope you get it sorted out. Knowing Asus, though, even if they don't help you, the official update should be ready shortly. Possibly before there's a stable CM10 available.
Click to expand...
Click to collapse
I hope you are right....I dont expect it to be before a stable CM10 is released....but i do have high hopes to see it before the end of August.
FWIW, i am back on stock .30 rooted sofware. back at square 1
but i will be trying the unlock tool every day until JB arrives or it works...lol
also contacted ASUS (e-mail) about the issue, they told me to factory reset and see if that worked.....hope they can help me out even more when replying to my reply.

mikaole said:
its a problem with your serial not been in the asus database. Call Asus and tell them that update is not working, don´t tell them that you want to unlock.
They will put your serial in their database. Then try unlock again.
Click to expand...
Click to collapse
And don't say your serial is not in the database, cuz the only way to know that is
when trying to unlock!

Saintom said:
And don't say your serial is not in the database, cuz the only way to know that is
when trying to unlock!
Click to expand...
Click to collapse
lol
I'll give them some BS about a neighbor having the same issue and having them enter it into thier database fixed it.....that should work.
the announcement of an almost complete (BT and camera dont matter to me) AOKP JB build has me making this call in about an hour. I want this done SOOOO bad now

OK, so i called them with some BS about not getting updates and asked them to put my number in their "system"
the guy said that my SN was in there now.
still no dice on the unlocker app.
how long does it take to become "activated" in their system. should i be waiting a day before expecting results?

still nothing today...anyone else get this message and have it resolved?
i read a thread where a bunch of people are getting the same error (over on the TF Prime forums) it just wasn't working for some reason...then one day, boom, it started working again.
so maybe it is something on ASUS' end and they either shut it down or it just isn't working right now.
anyone successfully unlock their device in the last week?

turdbogls said:
anyone successfully unlock their device in the last week?
Click to expand...
Click to collapse
I had this exact issue and resolved it by doing a 'factory reset' on it, then reinstalling the tool. At the time, I was stuck on FW 17 and wasn't getting updates from Asus, so unlocking and flashing a different ROM was the way to go in order to keep ROOT.
Haven't looked back since (currently on AOKP's JB build and loving it).

bsaman said:
I had this exact issue and resolved it by doing a 'factory reset' on it, then reinstalling the tool. At the time, I was stuck on FW 17 and wasn't getting updates from Asus, so unlocking and flashing a different ROM was the way to go in order to keep ROOT.
Haven't looked back since (currently on AOKP's JB build and loving it).
Click to expand...
Click to collapse
I hate you for being able to do it so easy...lol
i have unrooted, i have factory reset a couple times, i have downgraded to .17 and factory reset then...nothing
I WAS getting OTA's though. so i guess i am just going to have to wait for official JB...i would love to be running AOKP JB on my 2 main devices.

Did you manage to get this working?

[Q] Unlocking the bootloader on a new TF300T

Has anyone been able to unlock the bootloader on a new TF300T (serial no. starting with C9...) that shipped with JB already installed? I'm getting the "An unknown error occurs" message and wondering if it is the same for all the new TF300Ts.

Unlock
Did you use the unlock.apk from asus website?
http://support.asus.com/download.as...nsformer+Pad+TF300T&hashedid=8BmzkQ4yoz5WzBrW

kd8bny said:
Did you use the unlock.apk from asus website?
http://support.asus.com/download.as...nsformer+Pad+TF300T&hashedid=8BmzkQ4yoz5WzBrW
Click to expand...
Click to collapse
Yes. I tried the Asus Unlock Utility V7 from the Asus Support website, but it gets an error and does not unlock. I think a lot of people are having similar problems, but I'm not sure. I'm wondering if it is related to the newer "C9..." range of serial numbers.

Mine starts with C9 and it worked for me.
Sent from my Transformer Pad TF300T using Xparent Purple Tapatalk 2

wetbiker7 said:
Mine starts with C9 and it worked for me.
Sent from my Transformer Pad TF300T using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
Thanks. Good to know that.

wetbiker7 said:
Mine starts with C9 and it worked for me.
Sent from my Transformer Pad TF300T using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
Do you download the file with your tablet and then run it within the tablet?

Getting unlock error here also with Asus unlock app. Serial c9...anyone got Asus contact info?
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app

Same problem here. Serial with C9 and I get the "Unknown error occurs..." thing. I've been trying every couple hours since I got it Monday (tried it on 10.4.2.9, 10.4.2.17, and now 10.4.2.18 that came out today) and same error every time. I've even wiped it a couple of different times to no avail.

It does not work on my tablet JB per loaded.
Just purchased from Best Buy, this is really a nice device.
Just ned to get it unlocked and rooted.

smokarz said:
Do you download the file with your tablet and then run it within the tablet?
Click to expand...
Click to collapse
I downloaded to the PC then transferred to the tablet. Then installed the apk.

wetbiker7 said:
I downloaded to the PC then transferred to the tablet. Then installed the apk.
Click to expand...
Click to collapse
can you post / or email me the file you used? I have not been able to get the file i downloaded to work.

I'll PM you the link for the one I used. You'll have it shortly.
I had originally posted a download link for MediaFire that I had made but wasn't sure if the Mods would let it stay up so I removed it. Check your PM box, it's there. Hope it works for you.
Sent from my Transformer Pad TF300T using Xparent Purple Tapatalk 2

So I called ASUS tech support about my bootloader unlock issue. Man, they are horrible. Totally unknowledgable and of no help. One guy thinks the apk is a driver and the tablet is a notebook. So I tried another tech support guy and he just puts me on hold for 20 mins to try to look for the apk on their website only to come back and tell me he can't find it.

wetbiker7 said:
I downloaded to the PC then transferred to the tablet. Then installed the apk.
Click to expand...
Click to collapse
Could you elaborate?
1) Where do you put the file? Internal SD? External SD? Exact Path?
2) How do you install? Boot into recovery and install?

smokarz said:
Could you elaborate?
1) Where do you put the file? Internal SD? External SD? Exact Path?
2) How do you install? Boot into recovery and install?
Click to expand...
Click to collapse
It doesn't matter where you put it. APK files are (kinda) the android equivalent of a .exe on Windows. To install it, transfer it to your tablet somewhere you can find it, then open file manager, navigate to the apk file and open it. It should bring up the install dialog, (assuming you have unknown sources enabled) and install the app. Once installed open the app from the launcher or the drawer, go through the agreements and click the unlock button. It should work from there (it errors out at this point for me, but if it's going to work this is where the actual "Unlocking" will happen.)
---------- Post added at 10:24 AM ---------- Previous post was at 10:18 AM ----------
sleepy222 said:
So I called ASUS tech support about my bootloader unlock issue. Man, they are horrible. Totally unknowledgable and of no help. One guy thinks the apk is a driver and the tablet is a notebook. So I tried another tech support guy and he just puts me on hold for 20 mins to try to look for the apk on their website only to come back and tell me he can't find it.
Click to expand...
Click to collapse
At least you got people actually willing to help. When I called, The guy put me on hold for 3 min (after verifying EVERY single piece of information I filled out on the online form) then came back and told me the process voids my warranty (which I knew already) and said that this was primarily a "Warranty/support company" (his words not mine) and that they can't assist me in voiding my warranty. He was acting nice about it, but he acted as if the sole reason I was trying to do this was to void my warranty.

Thanks for grabbing that question Reffu.
I transferred it to my external SD and installed. The file is straight up apk so you don't need to be in recovery to install it. I just navigated to the SD with file manager, tapped on the apk and installed it.
You can transfer it to the internal too. It really doesn't matter where it's at. (Internal or external)
Edit:
I was connected to wifi when I unlocked my bootloader. Are you guys connected to wifi when you are trying to unlock? Don't know if it matters or not. Just saying.
Sent from my LG-LG855 using Xparent Green Tapatalk 2

reffu said:
It doesn't matter where you put it. APK files are (kinda) the android equivalent of a .exe on Windows. To install it, transfer it to your tablet somewhere you can find it, then open file manager, navigate to the apk file and open it. It should bring up the install dialog, (assuming you have unknown sources enabled) and install the app. Once installed open the app from the launcher or the drawer, go through the agreements and click the unlock button. It should work from there (it errors out at this point for me, but if it's going to work this is where the actual "Unlocking" will happen.)
---------- Post added at 10:24 AM ---------- Previous post was at 10:18 AM ----------
At least you got people actually willing to help. When I called, The guy put me on hold for 3 min (after verifying EVERY single piece of information I filled out on the online form) then came back and told me the process voids my warranty (which I knew already) and said that this was primarily a "Warranty/support company" (his words not mine) and that they can't assist me in voiding my warranty. He was acting nice about it, but he acted as if the sole reason I was trying to do this was to void my warranty.
Click to expand...
Click to collapse
I have contacted Asus as well. I sent mine in, already unlocked, because of a system board issue. It was an issue which came from the factory, but regardless, I unlocked it and voided the warranty, so I paid to have the board replaced and just got the unit back. Now I can't unlock either.
When I talked to a 'supervisor' I was told they would not help me with my issue because they do not support unlocking the device and will not tell you how to do it. I told him I KNOW HOW (dumbass), it's not working. Regardless, they wouldn't help at all. So now I have a repaired tablet which WENT OUT unlocked and came back without the ability to unlock. THANKS ASUS!!!
In all seriousness, Asus is renowned for having quality overclocking motherboards, vid cards, etc. to gain performance, yet they won't provide a tablet in the same manner, this is ridiculous.

Can this tablet be rooted without unlocking the bootloader? If so, is there a rom that use the stock kernel?
Just picked this tablet up and the version of JB install will not work with the Unlock apk.

onemotodroid said:
Can this tablet be rooted without unlocking the bootloader? If so, is there a rom that use the stock kernel?
Just picked this tablet up and the version of JB install will not work with the Unlock apk.
Click to expand...
Click to collapse
As far as I'm aware, there is no root for Jelly Bean that doesn't require an unlocked bootloader, I've been looking and haven't found one yet .
Also, FYI even if you were rooted, you couldn't install a custom rom without an unlocked bootloader. Rooted means you have the ability to access system files and settings. Most (all?) custom roms are rooted, but at least on this tablet, you can't install a custom rom without an unlocked bootloader, even for those who managed to get root before Jelly Bean.

reffu said:
As far as I'm aware, there is no root for Jelly Bean that doesn't require an unlocked bootloader, I've been looking and haven't found one yet .
Also, FYI even if you were rooted, you couldn't install a custom rom without an unlocked bootloader. Rooted means you have the ability to access system files and settings. Most (all?) custom roms are rooted, but at least on this tablet, you can't install a custom rom without an unlocked bootloader, even for those who managed to get root before Jelly Bean.
Click to expand...
Click to collapse
Okay, I spent some time this weekend looking for a root of build number 10.4.2.13 and was not able to find one.
Its looks like I am out of luck with unlocking the boot loader or rooting this tablet.
I will continue my research or return the tablet to BB.

[Problem]Root TF300t 4.2.1 (build:10.6.1.15.3-20130416)

Hi
my tablet has been rooted before but after updating I lost it.
i see attracting post here, and use it but it dosen't work for me and no one can solve my problem on that post.
you can see my result an print screen of ROOTCHECKER in this method at these single posts
1
2
3
please give me advise to solve this issue (and please write noob-friendly:cyclops
thanks

behnamha91 said:
Hi
my tablet has been rooted before but after updating I lost it.
i see attracting post here, and use it but it dosen't work for me and no one can solve my problem on that post.
you can see my result an print screen of ROOTCHECKER in this method at these single posts
1
2
3
please give me advise to solve this issue (and please write noob-friendly:cyclops
thanks
Click to expand...
Click to collapse
motochopper does work. What is it about it that you can't get working? Do you have the correct PC drivers?

sbdags said:
motochopper does work. What is it about it that you can't get working? Do you have the correct PC drivers?
Click to expand...
Click to collapse
I think yes, because when i use "adb devices" it find my tablet. Am I right ?

behnamha91 said:
I think yes, because when i use "adb devices" it find my tablet. Am I right ?
Click to expand...
Click to collapse
I had the same problem with my tablet. I was on 4.1 and updated to 4.2 the bootloader was still unlocked but root was gone when 4.2 loaded. The developer options turns off when you update the OS so you have to go back into the settings, hit about tablet, then go down to the build number and tap it 7 (seven) times. Developer options will then become available. Go into them and make sure that the options you need for rooting are enabled, i.e. USB debugging. Then run motochopper and root will be available again.
This info is posted elsewhere on the forum but as this topic is not closed I figured it would be good to make sure it was posted here too.

NightShade00013 said:
I had the same problem with my tablet. I was on 4.1 and updated to 4.2 the bootloader was still unlocked but root was gone when 4.2 loaded. The developer options turns off when you update the OS so you have to go back into the settings, hit about tablet, then go down to the build number and tap it 7 (seven) times. Developer options will then become available. Go into them and make sure that the options you need for rooting are enabled, i.e. USB debugging. Then run motochopper and root will be available again.
This info is posted elsewhere on the forum but as this topic is not closed I figured it would be good to make sure it was posted here too.
Click to expand...
Click to collapse
I know this ! AND USB debugging is on ! Anyway thanks for answer
and problem remain . . .

behnamha91 said:
I know this ! AND USB debugging is on ! Anyway thanks for answer
and problem remain . . .
Click to expand...
Click to collapse
Same issue here. Had it rooted under 4.1.2 updated to 4.2.1 and now the chopper can't root it. Pushes the SU app, but failed when it try to root.
Kage_

I'll just bump this to say I have the same issue. EVERY root method I've tried does not work. Motochopper, trying to flash a custom recovery. Nothing....

See this post. Assuming you are bootloader unlocked and on 4.2.1 this will work. It worked on my TF300T with an unlocked bootloader and 4.2.1 firmware. I even ran it *before* I got TWRP back on the device. BTW, make sure you use TWRP 2.5.0.0. 2.6.x.x doesn't recognize the boot partition on the 4.2 firmware. This is documented elsewhere in the Transformer forums here on XDA.

What about the newer method mentioned in the later parts of the motochopper thread?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

funnel71 said:
What about the newer method mentioned in the later parts of the motochopper thread?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
I didn't try Vroot because it wasn't in English, despite the excellent post explaining it. I wasn't able to get Motochopper or the other method discussed to work.
Dumped down the innertubes from my Asus Transformer TF300T

hgoldner said:
See this post. Assuming you are bootloader unlocked and on 4.2.1 this will work. It worked on my TF300T with an unlocked bootloader and 4.2.1 firmware. I even ran it *before* I got TWRP back on the device. BTW, make sure you use TWRP 2.5.0.0. 2.6.x.x doesn't recognize the boot partition on the 4.2 firmware. This is documented elsewhere in the Transformer forums here on XDA.
Click to expand...
Click to collapse
I gave it a shot, to no avail. My bootloader is unlocked. I'm not sure what's going on here. When I opened up the program it says no device connected, though my Transformer is connected. Asus Sync also says it's not connected. But when I check my computer drives, "Asus Transformer Pad TF300T shows up... but it's not listed in my usb connections. I'm able to transfer files to and from the tablet. Man, I've never had such a tough time rooting an Android device.

iamtherizzle said:
I gave it a shot, to no avail. My bootloader is unlocked. I'm not sure what's going on here. When I opened up the program it says no device connected, though my Transformer is connected. Asus Sync also says it's not connected. But when I check my computer drives, "Asus Transformer Pad TF300T shows up... but it's not listed in my usb connections. I'm able to transfer files to and from the tablet. Man, I've never had such a tough time rooting an Android device.
Click to expand...
Click to collapse
Make sure USB debugging turned on in dev settings.

sbdags said:
Make sure USB debugging turned on in dev settings.
Click to expand...
Click to collapse
It is. As well as"unknown sources."

iamtherizzle said:
It is. As well as"unknown sources."
Click to expand...
Click to collapse
Unknown sources has no effect.
Then you need to update your drivers. The easiest ones to use are the ones in the google sdk. I never had any luck with asus ones. The set I eventually ended up with work really well are attached below.
http://www.androidfilehost.com/?fid=23212708291675384

sbdags said:
Unknown sources has no effect.
Then you need to update your drivers. The easiest ones to use are the ones in the google sdk. I never had any luck with asus ones. The set I eventually ended up with work really well are attached below.
.
http://www.androidfilehost.com/?fid=23212708291675384
Click to expand...
Click to collapse
Great, thanks for posting that link! I'll give it a try when I'm back in town and post an update.

I'm also having trouble rooting, same build and 4.2.1, and the main problem is that SuperSU won't install properly, and manually moving the file won't work due to the fact that I don't have permission...
Anyone find a good solution yet?
I've rooted and installed custom roms on all my HTC phones, never had this much hassle getting it to work.
EDIT: Just got TWRP recovery installed, and SuperSU, using this guide: http://forum.xda-developers.com/showthread.php?t=2187982
I followed the "installing TWRP-recovery" part a bit down, and that's it.

Trouble opening Unlocker_V8

I am trying to install recovery and root the TF300T that I just got. It looked like I needed to start off by unlocking the bootloader. I downloaded the file from the Asus website (V8 unlocker) since it is running 4.2.1. However after trying to run the unlocker, I keep getting "There was trouble parsing the package" immediately upon opening the APK file. I have been able to install other APK's without a problem. I tried 2 different file managers, downloaded v8 unlocker from 2 different locations, tried downloading it directly to device as well as transferring from PC. Still no luck. Is there anyone that can assist with this? Thanks.

gorilla p said:
I am trying to install recovery and root the TF300T that I just got. It looked like I needed to start off by unlocking the bootloader. I downloaded the file from the Asus website (V8 unlocker) since it is running 4.2.1. However after trying to run the unlocker, I keep getting "There was trouble parsing the package" immediately upon opening the APK file. I have been able to install other APK's without a problem. I tried 2 different file managers, downloaded v8 unlocker from 2 different locations, tried downloading it directly to device as well as transferring from PC. Still no luck. Is there anyone that can assist with this? Thanks.
Click to expand...
Click to collapse
Im pretty sure there is a Windows Utility you can try to connect with the tablet over ADB to unlock.

That would make sense, but I've had trouble finding a utility to do so. I will look around a bit more, but there's nor eason I shouldn't be able to run that APK. The V7 one runs fine, but finishes with some unknown error.

gorilla p said:
That would make sense, but I've had trouble finding a utility to do so. I will look around a bit more, but there's nor eason I shouldn't be able to run that APK. The V7 one runs fine, but finishes with some unknown error.
Click to expand...
Click to collapse
Well it looks like I was able to get it rooted, but I still can't install another ROM because I can't unlock the frickin bootloader. The guide that I followed didn't mention having to unlock the bootloader before being able to install the TWRP recovery. I went ahead and follwoed the instructions to flash the TWRP recovery and now my recovery image is shot. I need an option other than the APK tool from Asus for unlocking the bootloader.

gorilla p said:
Well it looks like I was able to get it rooted, but I still can't install another ROM because I can't unlock the frickin bootloader. The guide that I followed didn't mention having to unlock the bootloader before being able to install the TWRP recovery. I went ahead and follwoed the instructions to flash the TWRP recovery and now my recovery image is shot. I need an option other than the APK tool from Asus for unlocking the bootloader.
Click to expand...
Click to collapse
1 problem: The official asus tool is the only one that can unlock your bootloader.

ebildude123 said:
1 problem: The official asus tool is the only one that can unlock your bootloader.
Click to expand...
Click to collapse
And sadly in most cases that tool doesn't work. Tablet has been locked the whole year I've owner this thing. :-\
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD

nyr35blue said:
And sadly in most cases that tool doesn't work. Tablet has been locked the whole year I've owner this thing. :-\
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
Click to expand...
Click to collapse
The unlocker-V7 worked on the latest jellybean without any issues. I had to contact asus after registering the device on their site. i included the SN and MAC address. I also included a link to the google search results for the issue so they know the extent of it. They did something on their end and V7 was able to run and unlock it. They got back to me the next business day as well.

gorilla p said:
The unlocker-V7 worked on the latest jellybean without any issues. I had to contact asus after registering the device on their site. i included the SN and MAC address. I also included a link to the google search results for the issue so they know the extent of it. They did something on their end and V7 was able to run and unlock it. They got back to me the next business day as well.
Click to expand...
Click to collapse
I've actually been on the phone with them multiple times and I couldn't get it straight with them no matter what. Usually I would get a tech that was of no use and not very technical so I basically gave up and this was months ago.

nyr35blue said:
I've actually been on the phone with them multiple times and I couldn't get it straight with them no matter what. Usually I would get a tech that was of no use and not very technical so I basically gave up and this was months ago.
Click to expand...
Click to collapse
But did you use v7 or v8?

cmendonc2 said:
But did you use v7 or v8?
Click to expand...
Click to collapse
Pretty sure I have tried both as soon as there was a post here about it but just to make sure I just downloaded 7 from the asus site right now and gave it a shot and sure enough i get a network error, try again, etc. I know they have duplicate MAC addresses on file for me and each and every time i asked them to update their site with my current MAC they talk about "im sorry...we cant support unlocking......it voids your warranty"........blah blah blah...... meanwhile they provide the tool. Go figure. That's why I just said F it I wont buy another Asus product again.

[Q] Asus Unlock Tool - "App Not Installed"

Hi all,
After owning the TF700 for a few years I thought I would try installing a Custom ROM... I've used Android for years but never attempted this.
Anyway, I've copied the ASUS Unlock Tool (both the V7 and V8 versions) to my device and attempted to installed. The installer loads, shows me what changes will be made, then I tap Next and after a few seconds the text "app not installed" appears with the only option to select is "Done."
I've done a complete factory reset but still no use. Same error.
Any ideas?
Apologies if this has been asked and solved before. I did some searching but couldn't really find anything.
AB

Settings >Security
Allow unknown sources
You may want to read my guide in the General section... ?

berndblb said:
Settings >Security
Allow unknown sources
You may want to read my guide in the General section... ?
Click to expand...
Click to collapse
Sorry... I should have mentioned that I had already done this. I've read through the guides with no luck.

Same problem here....
ablundon said:
Sorry... I should have mentioned that I had already done this. I've read through the guides with no luck.
Click to expand...
Click to collapse
I have the same issue and have tried things. Did you ever get yours unlocked? If so, how?
Thanks!

Mystery Solved....
tmhofmann said:
I have the same issue and have tried things. Did you ever get yours unlocked? If so, how?
Thanks!
Click to expand...
Click to collapse
Looks like I solved my problem. I ran V7 of the unlock tool (for ICS) even though I am on JB. My tablet is now unlocked

Unlock T700T
I am on 4.2.1 Android Firmware version 10.6.1.14.10-20130801. I have security set to allow unknown sources and have gone through all the normal reset to factory, blah, blah... Tried version 8 of the unlocker tool. result "app not installed". Tried version 7 "app installed" reboot. Not unlocked. Or at least it doesn't show it up in the corner at shutdown or boot up. Annoying as hell. Any suggestions?

e.powell said:
I am on 4.2.1 Android Firmware version 10.6.1.14.10-20130801. I have security set to allow unknown sources and have gone through all the normal reset to factory, blah, blah... Tried version 8 of the unlocker tool. result "app not installed". Tried version 7 "app installed" reboot. Not unlocked. Or at least it doesn't show it up in the corner at shutdown or boot up. Annoying as hell. Any suggestions?
Click to expand...
Click to collapse
You have to open the app and follow the steps outlined there. Couple of confirmations that you kiss the warranty goodbye etc... THEN it will unlock it.

Did that. It goes throught the either next, next, (to scroll down) or just scroll check box. Then click install. Then shows installed. I reboot and not unlocked.

e.powell said:
Did that. It goes throught the either next, next, (to scroll down) or just scroll check box. Then click install. Then shows installed. I reboot and not unlocked.
Click to expand...
Click to collapse
No - after installing the app you have to open it like any other app from your app drawer and RUN it.
Installing it does not unlock the device. Running it does :cyclops:
After you used it to unlock you can trash it. It's done all it can do....

Did that. Just hadn't mentioned it in this post. Installed, went into apps. Scrolled through all the crap. Checked agree and press to unlock device. Says "an unknown error occurs which may be a network connection issue please wait and try again later". Made sure unknown sources was allowed in settings and it was registered on ANUS site. Yea, that misspelling was on purpose... WTF!!!!!! Got a tablet that is slow and sucks and can't do anything with it! Wish I would have never gotten rid of my Tab 2. Gonna put this POS on ebay soon.

Has anyone managed to solve this one? I just got a TF700T from woot.com and am having a HELL of a time unlocking it.
It's on 4.2.1 - V7 just seems to time out, V8 won't install in the first place.

rprussell said:
Has anyone managed to solve this one? I just got a TF700T from woot.com and am having a HELL of a time unlocking it.
It's on 4.2.1 - V7 just seems to time out, V8 won't install in the first place.
Click to expand...
Click to collapse
If you have Google's 2-step verification enabled you need to disable it or create an app specific password for the unlock app.
You could also be a victim of Google's "less secure app" feature and need to enable/disable that in your G-account.

berndblb said:
If you have Google's 2-step verification enabled you need to disable it or create an app specific password for the unlock app.
You could also be a victim of Google's "less secure app" feature and need to enable/disable that in your G-account.
Click to expand...
Click to collapse
Hah! You got me in both threads!
I did have the 2-step verification on (I couldn't figure out which bloody password it wanted!) and even with that turned off - and "less secure apps" allowed - it was still timing out.
I tried again this morning, got a message about not having a google account ONCE, I said "don't care," and it sat for a couple minutes and came back and said "Failed."
Now I'm just getting the unknown error again.
Growf.
---------- Post added at 09:05 AM ---------- Previous post was at 08:26 AM ----------
OKAY.
Persistance pays off.
Note: This is on a clean wiped tablet, on stock 4.2.1, using V7 of the tool, and no Google account installed.
I did send a support question to Asus, and they had me send in my Wifi/Bluetooth mac addresses and build info. (There was no mucking about with "we don't support unlocking..." WHEW)
That was about an hour ago - and I've been sitting here pressing the "unlock me" button over, and over, and over, and over... just in case.
Eventually I got the "You don't have a Google account installed.. unlock anyway?" and I said yes - but it would just wait a bit and say "FAILED."
After three or four successful "unlock anyway?" clicks (out of dozens of "unlock me" clicks) it finally rebooted and unlocked.
It's possible that John_Lu at asus just got my MAC info into support and they fixed me up. I dunno.
IN any case, chalk another up for the good guys. Now, off to install Zombi!

I had the same problem installing V8.
Figuring there might be an issue with the file currently posted on the Asus support site, I went looking around for a different source/repost.
I found one here: https://github.com/hackdefendr/TF700T-ADB-Tool
-seems to be for TF700T, unlock tool v8.
Since my tablet is going to be wiped soon anyways and not connecting to any other devices, the malware risk is pretty low, so I went ahead.
The file is slightly larger, 630kb instead of 600kb; and behold, this one installed fine.

I have android v 4.4 what can i use to unlock bootloader. seems i've been trying to hard but the unlock aplication from asus site says for v 4.2 or ics 4.0. so as i assumed when i tried runing the unlock app i got the app not installed message. PLS help.

psilocybinmeth3 said:
I have android v 4.4 what can i use to unlock bootloader.
Click to expand...
Click to collapse
There is no official Android 4.4 for the TF700, so either your bootloader is already unlocked or you have some other version of Android.

i apologize i wasnt specific, i have an asus memo pad 7 i have desperately been trying to root and it runs kitkat 4.4. i read i could unlock bootloader to flash custom rooted rom so this is what i was attempting but i get the application njot installed when i use the tool. Is it not really compatable with my device? if not, what is my best chance at root, as i have already tried towelroot and kingo and framaroot.

You're asking in the wrong device thread.
That aside, the JB unlock tool usually works fine on later versions. That error sounds like the common "less secure apps" problem. Read the thread, google the term.

App not installed v7
Hi I need some help. I downloaded the unlocker tool v7, ran the apk file, but it won't install....
(I have the TF700T (10.6.1.14.10), developer settings on, usb debugging on and unknown sources allowed)
I've searched around and not found people with exactly the same problem.
I don't know what to do anymore ....

Go into your Google account settings on the web and allow "less secure apps". Then the apk will install