Slow charging - HTC U11+ Questions & Answers

Hi All.
I have a slow charge message with every charger I put in. I have tried a factory reset and tried to clean the port. Any other suggestions. Really don't want to send it away to HTC support.
Thanks
Daz
Sent from my [device_name] using XDA-Developers Legacy app

Do you have some problems of fast battery drain too ?
I had this problem with my old U11 and it came from a faulty USB port...

rva60481 said:
Do you have some problems of fast battery drain too ?
I had this problem with my old U11 and it came from a faulty USB port...
Click to expand...
Click to collapse
Not sure. I've only had this message from today and it didn't charge properly overnight. It doesn't appear to be draining but guess too early to tell.
Sent from my [device_name] using XDA-Developers Legacy app

Did you try another cable? Maybe that is whats broken.

metaxuss said:
Did you try another cable? Maybe that is whats broken.
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Click to collapse
I have. Tried at least 4. [emoji31]
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daz_2000 said:
I have. Tried at least 4. [emoji31]
Sent from my [device_name] using XDA-Developers Legacy app
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Click to collapse
I have also had the "slow charging" message with the standard charger and cable. I wouldn't worry too much about this, as long as your phone is charging reasonably quickly (in fact, I often charge my phone *really* slowly using my PC USB port whilst I am at work).
I bought a new charger to keep at home with spare cables, too. They charge very rapidly (50% in 30 minutes or so) and I would definitely recommend them:
Spigen Qualcomm 3.0 charger
https://www.amazon.co.uk/gp/product/B075V42TN8/ref=oh_aui_detailpage_o09_s01?ie=UTF8&psc=1
Volutz USB C cables
https://www.amazon.co.uk/gp/product/B073V2LY6B/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
Hope this helps,
Steve

Anybody knows how safe it would be to charge the U11+ with the original charger for the Nexus 6P?
Thank you in advance

Related

[Q] stock, unrooted one x battery problem..help?

My friend threw her phone on charge for the whole night and woke up this morning to find her battery level low. This isn't the first time it happened either. What could cause this?
P.S. the screenshot was taken right after the phone was pulled off the charger
Sent from my Galaxy Nexus using xda premium
Try a different charger? Also, if the phone was charged by USB, use the wall charger instead. Some USB ports may cut power when the computer is asleep, etc. For instance, I usually connect my phone to my PC using the USB ports on my monitor (just because they are conveniently located). Those ports get shutdown when the computer goes to sleep, which I always forget.
redpoint73 said:
Try a different charger? Also, if the phone was charged by USB, use the wall charger instead. Some USB ports may cut power when the computer is asleep, etc. For instance, I usually connect my phone to my PC using the USB ports on my monitor (just because they are conveniently located). Those ports get shutdown when the computer goes to sleep, which I always forget.
Click to expand...
Click to collapse
Well she plugs into the wall, never the computer. And the charger she uses is the charger that came w/ the phone. If its the charger that could possibly be the issue then I'll tell her to get it swapped out at an at&t store but I really don't think that's the issue honestly
Sent from my Galaxy Nexus using xda premium
Chargers can definitely just crap out, even if new. MicroUSB chargers are pretty common, and I've used ones for other devices (like my Motorola Bluetooth headset) on my One X just fine. If you have another MicroUSB charger laying around, its worth checking (just to eliminate the charger as the cause) rather than having to run to the store.
Otherwise, its possible there is something wrong with the microUSB jack on the phone itself, or some other hardware or software problem with the phone. If the charger is not the problem, backup personal data and factory reset the phone. If the problem still occurs, I'd recommend getting a warranty replacement.
redpoint73 said:
Chargers can definitely just crap out, even if new. MicroUSB chargers are pretty common, and I've used ones for other devices (like my Motorola Bluetooth headset) on my One X just fine. If you have another MicroUSB charger laying around, its worth checking (just to eliminate the charger as the cause) rather than having to run to the store.
Otherwise, its possible there is something wrong with the microUSB jack on the phone itself, or some other hardware or software problem with the phone. If the charger is not the problem, backup personal data and factory reset the phone. If the problem still occurs, I'd recommend getting a warranty replacement.
Click to expand...
Click to collapse
I appreciate it man, will do
Sent from my Galaxy Nexus using Tapatalk 2
Can you confirm that there was a "lightning bolt" in the battery icon in the status bar? If it's charging, there should be a lightning bolt in it. Check when you plug in the charger and just before unplugging it. If the lighting bolt is missing then most likely there is no current going into the device to charge the battery. It could also be a bad battery if the charger is working fine.
DroiDAddicT14 said:
My friend threw her phone on charge for the whole night and woke up this morning to find her battery level low. This isn't the first time it happened either. What could cause this?
P.S. the screenshot was taken right after the phone was pulled off the charger
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Are you absolutely sure the power outlet was switched on? May seem like a silly question but I've done it before.
Sent from my HTC One XL using xda premium
denversc said:
Can you confirm that there was a "lightning bolt" in the battery icon in the status bar? If it's charging, there should be a lightning bolt in it. Check when you plug in the charger and just before unplugging it. If the lighting bolt is missing then most likely there is no current going into the device to charge the battery. It could also be a bad battery if the charger is working fine.
Click to expand...
Click to collapse
Yes there was definitely a lightning bolt when it was on. And is it possible to wipe the battery stats even if the phones not rooted?
Sent from my Galaxy Nexus using Tapatalk 2
timmaaa said:
Are you absolutely sure the power outlet was switched on? May seem like a silly question but I've done it before.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
The outlet isn't switch operated lol. It has a constant 120V
Sent from my Galaxy Nexus using Tapatalk 2

Strange charging behaviour

For the last 2 nights, my Nexus 5 has managed to lose power in stead of charging, see screenshot. I have no idea why the battery is draining when it is supposed to be charging. Also the phone is getting quite warm (about 40 degrees or higher).
Please give me a hint how I can solve this.
wim69 said:
For the last 2 nights, my Nexus 5 has managed to lose power in stead of charging, see screenshot. I have no idea why the battery is draining when it is supposed to be charging. Also the phone is getting quite warm (about 40 degrees or higher).
Please give me a hint how I can solve this.
Click to expand...
Click to collapse
It could possibly be Kernel related. try flashing Stock kernel and see if the issue still exists
ShahzaadT said:
It could possibly be Kernel related. try flashing Stock kernel and see if the issue still exists
Click to expand...
Click to collapse
I had the same problem and it was a broken charging cable for me.
p7e said:
I had the same problem and it was a broken charging cable for me.
Click to expand...
Click to collapse
Thanks, I'll give that a try.
Brings me to the following question: how come that when I use the charging cable that came with the phone, batterystats show Charging AC, and when I use the same cable but with an USB extension cord, the stats show Charging USB? Could that be the faulty cable?
I have no other extension cable at hand now,so... Maybe somebody could try this as well?
wim69 said:
Thanks, I'll give that a try.
Brings me to the following question: how come that when I use the charging cable that came with the phone, batterystats show Charging AC, and when I use the same cable but with an USB extension cord, the stats show Charging USB? Could that be the faulty cable?
I have no other extension cable at hand now,so... Maybe somebody could try this as well?
Click to expand...
Click to collapse
Kernal issue try going back to stock
Went back to stock kernel and did a factory reset. That solved the problem.
Sent from my Nexus 5 using xda app-developers app
Solved until today. Again, no charging when connected. Bummer. Starting all over again with testing.
Sent from my Nexus 5 using xda app-developers app

Battery issues

My phone when I put it to charge sometimes instead of charging it discharges or it takes forever or its super fast is there anyway I can fix this? And its random on what it decides to do at the moment its not charging
Sent from my Nexus 5 using Tapatalk
fomotomo said:
My phone when I put it to charge sometimes instead of charging it discharges or it takes forever or its super fast is there anyway I can fix this? And its random on what it decides to do at the moment its not charging
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
try a different wall charger and a different usb chord.
simms22 said:
try a different wall charger and a different usb chord.
Click to expand...
Click to collapse
I have like 20 diff ones
Sent from my Nexus 5 using Tapatalk
How about a custom kernel with fast charge? Are you using the stock wall adapter and USB cable? Their outputs matter
Sent from my XT1032 using XDA Premium 4 mobile app
If everything fails, flash stock back on... See if it still does it. If it does, its cord, charger or USB port is damaged and loose.

Standard charging everytime...

I have a problem.. everytime i plug in my phone to charge, its using standard charging. EVERYTIME. When that happens, I restart my phone which fixes the issue.. All cords are plugged in fully. I just dont understand this...
I had same problem just changed charging cable and fixed problem...i try connecting it again the note 5 charger after few days but still with cable charging and no go still using note 4 cable on note 5
Sent from my SM-N920T using Tapatalk
JonathanRAZ said:
I had same problem just changed charging cable and fixed problem...i try connecting it again the note 5 charger after few days but still with cable charging and no go still using note 4 cable on note 5
Sent from my SM-N920T using Tapatalk
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Click to collapse
Its either software or hardware related... we need someone to test this.. im not an expert.
geeshiet said:
I have a problem.. everytime i plug in my phone to charge, its using standard charging. EVERYTIME. When that happens, I restart my phone which fixes the issue.. All cords are plugged in fully. I just dont understand this...
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Click to collapse
Their has to be a problem with the Samsung usb cables. Both of my Samsung fast chargers only use normal charging when using the Samsung usb cable. But when I use a different usb cable fast charging works every time.
Sent from my SM-N920T using Tapatalk
Lancerz said:
Their has to be a problem with the Samsung usb cables. Both of my Samsung fast chargers only use normal charging when using the Samsung usb cable. But when I use a different usb cable fast charging works every time.
Sent from my SM-N920T using Tapatalk
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Click to collapse
Thats ridiculous... so youre telling me that we bought a $750 device and expected that everything inside the box would work properly but instead some or all of the samsung usb cable is faulty?
Send it back for warranty?
saahleh said:
Send it back for warranty?
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Click to collapse
I mean if the usb cable is the problem
Wouldnt the issue still persist...? I dont see why i would send my phone in to warranty..
I know I have usb cables all over the place so it's not really a issue for me. Plus I have a fast wireless charger also which works great too.
Sent from my SM-N920T using Tapatalk

Phone charges extremely slow

I thought the ZenFone 6 was a capable of being fast charged but it takes much longer than I expected.
Does anyone know what is causing this? Perhaps I overlooked some setting..
Avalon said:
I thought the ZenFone 6 was a capable of being fast charged but it takes much longer than I expected.
Does anyone know what is causing this? Perhaps I overlooked some setting..
Thank you!
Click to expand...
Click to collapse
Judging from that screenshot it isn't fast charging. Are you using the charger it came with? Did u try replugging it in? Try a different outlet
When it's quick charging it has 2 plus signs inside of the battery and will say fast charging
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Judging from that screenshot it isn't fast charging. Are you using the charger it came with? Did u try replugging it in? Try a different outlet
When it's quick charging it has 2 plus signs inside of the battery and will say fast charging
Click to expand...
Click to collapse
EDIT: The problem is back again. For some weird reason the MacBook Pro charger at my work seems to be the only one that's capable of quick charging my device. No other quick charger does.
Either way the phone shows its capable of fast charging albeit with a foreign cable so I'm not sure whether to send it for repair or wait for an update...
Sent from my ASUS_I01WD using XDA Labs

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