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Hi,
I replaced my Nexus 5 battery after it was showing signs of age, and now battery life is good.
However, after changing my battery, I have noticed that the speaker is not working anymore. Thinking that I might have damaged it during battery replacement, I got a new one off eBay. Sadly enough, I replaced the speaker with a new one and the issue still persists.
Earpiece works 100% and headphones work 100%
So I was wondering what to look for; any pointers?
Thanks
When you say "phone speaker works", you mean the earpiece speaker at the top of the phone?
Is it possible the USB flex cable was damaged?
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Yes. I mean earpiece, I am sorry.
The USB Flex Cable was also replaced; this was due to getting a static screen on my phone. As far as I know, the flex cable is responsible for charging and such but not for audio. I might be wrong.
Edit: The Flex cable was replaced around 5 months ago, not now. I re-assembled the cable to make sure, but to no avail.
I replaced half the parts in this bloody thing!
Regards
Mine had the same behaviour, is the flex female on the mainboard that connects between mainboard and speaker, check how to fix audio at youtube.
If u press somewhere behind ur camera u get sound?
Sent from my Nexus 5 CAF using Tapatalk
Hi,
I have a problem with my Z5. For a while now I've been thinking that there's a hardware issue with my jack socket since there was absolutely no audio coming out of my headphones or speakers via the jack-jack cable. But then I've read about SoundAbout and forced the phone to stream the audio through the cable - it worked like a charm. The only problem is when I disconnect the headphones from my phone, there will be no sound on my speaker and therefore I will have to switch those modes manually every time, which is quite annoying. Besides, it should be done my Smart Connect if I'm correct...
So the question is how on earth can I get Smart Connect back to work? I've tried installing different ROMs, disabling Smart Connect, updating it, clearing data and cache - nothing works :|
Hi Ziemny,
Are you on UB? You may need to flash it back to stock rom to verify your jack functionality.
Currently i also got same issues like yours even using stock one. Found out that i damaged the jack's flex cable as it was always pushed against the headphone connector on my jeans pocket.
Just bought a replacement jack and watertight stickers on Aliexpress and install it. Now everything now works as normal.
I also faced the same problem in mm and now on noughat also so i prety much sure that it's a hardware problem...
redjge said:
Hi Ziemny,
Are you on UB? You may need to flash it back to stock rom to verify your jack functionality.
Currently i also got same issues like yours even using stock one. Found out that i damaged the jack's flex cable as it was always pushed against the headphone connector on my jeans pocket.
Just bought a replacement jack and watertight stickers on Aliexpress and install it. Now everything now works as normal.
Click to expand...
Click to collapse
Using SoundAbout helped me find out it is not a hardware problem. Everytime I switch media streaming to jack, it works but it has to be forced by the app. I want to automatize the process, as it should work automatically in the first place.
Still found no way of switching sound profiles automatically :/
So guys, I need some help...my HTC U11 suddenly stopped to record voice/sounds (whatsapp, fb messenger) not even working with stock recorder, then people could not hear me when making calls. Restarted on safe mode and run all the diagnostics but it didn't pick the voice in any way, some weeks later also the charging phone didn't recognize type C earphones neither the type C dongle, I had to move it a little bit so it can connect normally...but it worked normally with the charger (a bit strange) So I took it to repair since is not under warranty anymore, everything works OK, phone turns on, no screen damage, camera, performance, all fine except the issues mentioned above. Thing is, technician said he replaced all microphones but the problem remains, also the charging port is loose (that I can understand) but he says that in order to make it work he would need to replace the whole motherboard, but it looks to me like too much since the phone is not dead at all. I'm no expert but it looks to me I am right, wouldn't be just enough with microphones and charging port flex replacement?I I sincerely hope some of you can give me a better idea or if I'm right or not, since of course replacing the whole motherboard would increase the replacement cost. Thanks for your help.
Why is it not under warranty anymore?
riggsandroid said:
Why is it not under warranty anymore?
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I'm from Perú and bought it from an external source since it is the 6 GB/128 GB version (tried to contact warranty but HTC said it was supposed to be seen by the origin country (phone was bought in Hong Kong) so you know, just by sending it over it would really cost a lot.
Send it back and get a refund. I highly advise you don't pay for anything and contact the supplier. They might cover the costs of postage if you ask nicely. If they don't, the cost of packaging and posting to HK won't be anywhere near the cost of the phone itself, or the cost of a motherboard.
Once you have your refund you can buy another phone from a location more reliable and closer to home as the 6/128 has now gone worldwide.
jcnieto21 said:
So guys, I need some help...my HTC U11 suddenly stopped to record voice/sounds (whatsapp, fb messenger) not even working with stock recorder, then people could not hear me when making calls. Restarted on safe mode and run all the diagnostics but it didn't pick the voice in any way, some weeks later also the charging phone didn't recognize type C earphones neither the type C dongle, I had to move it a little bit so it can connect normally...but it worked normally with the charger (a bit strange) So I took it to repair since is not under warranty anymore, everything works OK, phone turns on, no screen damage, camera, performance, all fine except the issues mentioned above. Thing is, technician said he replaced all microphones but the problem remains, also the charging port is loose (that I can understand) but he says that in order to make it work he would need to replace the whole motherboard, but it looks to me like too much since the phone is not dead at all. I'm no expert but it looks to me I am right, wouldn't be just enough with microphones and charging port flex replacement?I I sincerely hope some of you can give me a better idea or if I'm right or not, since of course replacing the whole motherboard would increase the replacement cost. Thanks for your help.
Click to expand...
Click to collapse
Dude!!! Yes!!! Same issue here. My phone doesn't recognize when it's been charged, and it only charges to 87% and the led light doesnt turn red at all. My mic isn't working either. When I make calls I have to have it on speaker so the other mics kick in. I have already replaced the charging port which also includes the main mic but no success. Hopefully someone will be able to help us. Other than that, u11 is great.
Placid_Knight89 said:
Dude!!! Yes!!! Same issue here. My phone doesn't recognize when it's been charged, and it only charges to 87% and the led light doesnt turn red at all. My mic isn't working either. When I make calls I have to have it on speaker so the other mics kick in. I have already replaced the charging port which also includes the main mic but no success. Hopefully someone will be able to help us. Other than that, u11 is great.
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Click to collapse
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
chillaxx said:
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
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Click to collapse
I have done a factory reset but nothing.
chillaxx said:
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
Click to expand...
Click to collapse
Did you ever figure out what it only worked after restarting while connected?
saidAbs said:
Did you ever figure out what it only worked after restarting while connected?
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Click to collapse
Sorry, can't remember. Do not have the phone anymore. After a very long HTC only path I'm on Huawei now
Hi All,
I'm hoping someone here can share their opinions.
Recently I've been having charging issues with my XZ Premium. Started a few weeks ago, with the charger plugged in, it would randomly stop and start charging.
Lately it's been getting much worse. I have tried different chargers, cables, adapters etc. The original Sony USB cable plugged into a wall charger, and my laptop. My Dell laptop USB-C (thunderbolt) wall charger, as well as my Dell external battery charger, as well as MicroUSB cables with a USB-C adapter.
Without touching the cables or moving anything, sometimes it'll start or stop charging randomly.
I personally think it's the phone's USB-C connector. I've tried to clean it using a damp wooden toothpick and got some dust out, but it didn't make any difference.
The phone is rooted, and is out of warranty anyways. I also have a lot of security features installed which would make it hard for a tech to troubleshoot (needs passwords etc to be shut down or rebooted) and I store some cryptocurrencies in wallets on my phone.
Is it worth taking it to a tech (I live in Japan, and don't speak much Japanese) or should I be looking at an upgrade? If so, what is the recommended phone from Sony currently? I honestly really like the XZ Premium, so I'm tempted just to buy another one if mine can't be easily fixed.
Thanks!
Bit of an update.
I managed to get my phone to charge using the original Sony USB -> USB-C cable, with an adapter plugged into the thunderbolt port on my laptop. Charging is still incredibly slow though. Also, I noticed when it hit 30% charge, it stopped accepting charge unless the phone is unlocked. If I hit the lock button, the charge light switches off. It switches on again when I unlock it.
*Small edit* It stopped charging again at 31%, despite being unlocked.
Wiggling the cable in the phone socket doesn't seem to effect whether it charges or not, which should rule out the connector in the phone. It has also not registered as a device on my laptop, despite being connected via the USB cable, which would mean it's not specifically a battery issue either, as there's no data connection being made.
So I'm starting to think it's a hardware issue.
I've ordered a new Xperia XZ Premium, because I really do love this phone, and the new XZ2 Premium doesn't seem like much of an upgrade to me apart from the camera, and slightly faster performance. And as much as I'd love to have wireless charging, moving the finger print sensor, and no 3.5mm audio output is a massive dealbreaker for me.
mine died like this, was on charge, started to say charghing/discharghing until he turned off and never came back.. under warranty they changed MoBo/2 stickers/components (??)/ 2 screw and now is back like new
Long term bump.
I bought a new replacement 8142 and have been using that successfully, and I decided to try and fix the charging issues on my old one.
I've just installed a brand new genuine battery, charging port, and power/vol/camera button connections.
The phone booted up fine, but it's STILL not charging at all. Any ideas? Motherboard maybe?
tombow said:
Long term bump.
I bought a new replacement 8142 and have been using that successfully, and I decided to try and fix the charging issues on my old one.
I've just installed a brand new genuine battery, charging port, and power/vol/camera button connections.
The phone booted up fine, but it's STILL not charging at all. Any ideas? Motherboard maybe?
Click to expand...
Click to collapse
Maybe the flex cable isn't working
have only just started having this issue yesterday, have tried different charger and usbc cable combinations, cant even get my pc to recognise it as a plugged in turned off xzp and it wont turn on only show the battery icon with low level indicator in the red.
I have a similar issue.
When I connect my XZP to the pc using a Rampower cable USB-C to USB (sold as 5Gbps and 5V/3A power, thus an USB3.0 with fast charge of 15W) I suffer of the same issue exposed above: randomly the connection get interrupted.
While, charging the phone, yet with the above-mentioned cable and original Sony charger, I get no problem at all!
NB: I have never tried with the original USB cable...
Common fault with the xzp.
The actual connector from the logic board that the usb c module connects to burns out. Require a new logic board or connector to be replaced/soldered on and new usb c module.
kw0n2k said:
Common fault with the xzp.
The actual connector from the logic board that the usb c module connects to burns out. Require a new logic board or connector to be replaced/soldered on and new usb c module.
Click to expand...
Click to collapse
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
tombow said:
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
Click to expand...
Click to collapse
Im onto my second xzp and never had a charging issue
Beetle84 said:
Im onto my second xzp and never had a charging issue
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Click to collapse
Lucky you!
I'm onto my 2nd one, and have had the same charging issues with both.
Both phones have been rooted with a custom ROM, and I use my Dell smart-powerbank to charge them fairly often. So perhaps that is the cause of the early failures on both.
tombow said:
Lucky you!
I'm onto my 2nd one, and have had the same charging issues with both.
Both phones have been rooted with a custom ROM, and I use my Dell smart-powerbank to charge them fairly often. So perhaps that is the cause of the early failures on both.
Click to expand...
Click to collapse
I have unlocked both on day one :laugh:
I have never used a powerbank, could be a factor. Or just bad luck
My first xzp, i cracked the screen trying to replace the screen adhesive, so i bought a rosso red one from ebay.
tombow said:
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
Click to expand...
Click to collapse
Unfortunately I can't confirm if that is the exact part you need as I don't do repairs. All I can confirm is that my repairer has stated that he has seen XZP's with the same recurring issue with the connector burning out.
My guess is, that is the part as he had to micro solder a new connector to the logicboard.
kw0n2k said:
Unfortunately I can't confirm if that is the exact part you need as I don't do repairs. All I can confirm is that my repairer has stated that he has seen XZP's with the same recurring issue with the connector burning out.
My guess is, that is the part as he had to micro solder a new connector to the logicboard.
Click to expand...
Click to collapse
That's good enough for me! I'll grab a couple of them and see if it fixed my older phone first (because I've already tried the battery and the USB-C socket etc) Will update once I've done the repair.
Hope you can fix that problem and share some experience on this issue. Mine has a similar problem. The difference is that it can be charged to 100% but very slow and randomly stop.
sala499 said:
Hope you can fix that problem and share some experience on this issue. Mine has a similar problem. The difference is that it can be charged to 100% but very slow and randomly stop.
Click to expand...
Click to collapse
Yep, that's how my issue started too. It'll progressively get worse.
I've just bought a Google Pixel 3 XL as my 2nd XZP has ceased accepting any charge at all. I'll see if these motherboard sockets fix the issues, then keep one and sell one. Otherwise I'll just sell them both off as parts.
tombow said:
Yep, that's how my issue started too. It'll progressively get worse.
I've just bought a Google Pixel 3 XL as my 2nd XZP has ceased accepting any charge at all. I'll see if these motherboard sockets fix the issues, then keep one and sell one. Otherwise I'll just sell them both off as parts.
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Click to collapse
I talked to some tech on Alibaba (A Chinese shopping website) and they said it can be fixed by replacing that socket. But the replacement requires professional welding equipment and skills. Or the motherboard can be damaged. That's why I am looking for other people's experience before I take step myself. If you succeed, please update this thread. I think there are more people like me who is looking for successful experience from others. Thank you for your sharing.:good:
I have an HTC U11, yes I dropped it but no issues except for the primary mic stopped working. I had the mic issue fixed (the repair guy said the connection was loose, fixed it, and the mic works). But immediately since his fix, I'm randomly getting this Warning message: "The USB port of this device is experiencing a problem. Please disconnect the cable immediately to avoid possible damage. Do not use the USB port until you ensure that it is clear of obstructions and hasn't been exposed to liquids." This warning is displayed when nothing/no cable is connected to the USB port. Please see attached screenshot. It happens so sporadically, could be when I'm not using the phone or when I am using the phone and it's happening more frequently now. Sometimes I hear a beeping sound with the warning message. Does this mean I need a new USB port? FYI... Charging my phone works fine; no charging issues. Please help.
Update: The cell repair guy is ordering a new USB port to see if that resolves the issue. Fingers crossed!!
DSimba211 said:
I have an HTC U11, yes I dropped it but no issues except for the primary mic stopped working. I had the mic issue fixed (the repair guy said the connection was loose, fixed it, and the mic works). But immediately since his fix, I'm randomly getting this Warning message: "The USB port of this device is experiencing a problem. Please disconnect the cable immediately to avoid possible damage. Do not use the USB port until you ensure that it is clear of obstructions and hasn't been exposed to liquids." This warning is displayed when nothing/no cable is connected to the USB port. Please see attached screenshot. It happens so sporadically, could be when I'm not using the phone or when I am using the phone and it's happening more frequently now. Sometimes I hear a beeping sound with the warning message. Does this mean I need a new USB port? FYI... Charging my phone works fine; no charging issues. Please help.
Update: The cell repair guy is ordering a new USB port to see if that resolves the issue. Fingers crossed!!
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Click to collapse
Did the new USB port (or was it the charging port and circuit board) solve the problem? I've been having the same problem with an HTC U11 and now HTC U12 Plus phones.
james10s said:
Did the new USB port (or was it the charging port and circuit board) solve the problem? I've been having the same problem with an HTC U11 and now HTC U12 Plus phones.
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Click to collapse
You must have changed your battery to aftermarket, the aftermarket battery doesn't have temperature sensor, if you check with devcheck app, you will see the battery temp will always stay at 27/28 degrees regardless of how hot the phone becomes. So the system sees USB is hot while battery is cold and then panic that you may have a short at the USB. The only remedy is to get OEM battery, or transplant you original battery board/flex to your new battery. I did my transplant and no more annoying message that won't let you do anything until you reboot or allow me phone to cool down.