Two HW2 LTE problems (internet connection via Bluetooth and Google Assistant) - Huawei Watch 2

Hello,
I really like my HW2 LTE, but I found two problems that make me uncomfortable with this watch. Maybe someone faced same problem and know solution?
I've got huge problem with Internet connection via Bluetooth on my HW2. Every few minutes watch shows icon that there is no Internet connection and then switch Internet connection to this from SIM card (which drain battery very fast). When I take off SIM card the issue still exists, but there is no Internet on watch (notifications etc works OK). I've got Huawei Mate 8.
Google Assistant - I'm not able to send Whatsapp messages to certain contacts, eg my dad or mom, it still asking "to whom" send message and don't recognise those contracts. If I want to send SMS to those contacts using Google Assistant, there is no problem with that and Google Assistant recognise they names well.
EDIT: Android Wear has all the permissions on my phone.
Anyone faced such stupid problems?

Burzy said:
Hello,
I really like my HW2 LTE, but I found two problems that make me uncomfortable with this watch. Maybe someone faced same problem and know solution?
I've got huge problem with Internet connection via Bluetooth on my HW2. Every few minutes watch shows icon that there is no Internet connection and then switch Internet connection to this from SIM card (which drain battery very fast). When I take off SIM card the issue still exists, but there is no Internet on watch (notifications etc works OK). I've got Huawei Mate 8.
Google Assistant - I'm not able to send Whatsapp messages to certain contacts, eg my dad or mom, it still asking "to whom" send message and don't recognise those contracts. If I want to send SMS to those contacts using Google Assistant, there is no problem with that and Google Assistant recognise they names well.
EDIT: Android Wear has all the permissions on my phone.
Anyone faced such stupid problems?
Click to expand...
Click to collapse
I can tell you the problem with your first problem, but no solution so far.
The problem is that Android Wear drops the bluetooth connection suddenly (haven't found a solution.). It does this on every phone so far and have nothing to do with doze or anything similar. Only solution so far is to restart your phone or wait from hours to almost a day.
The reason most people doesn't notice this is that the BLE (Bluetooth Low Energy) is still connected, so it will say connected in the Android Wear app, but not in phone (or watch) bluetooth settings.
BLE transfers notifications, while normal bluetooth transfer internet connection. If you find a solution, I will be happy to hear about it.

I changed my phone from Huawei Mate 8 to Oneplus 5T and problem with BT connection disappeared. Problem with Google Assistant disappeared too after Google Now app update.

Related

No internet over Bluetooth

I've been using the stock Touchwiz ROM on my Note 4 with no problems but changed to Lineage OS 14 last night.
I can get the watch to connect to my phone and the Android Wear app detects it. Adding the Google account was a bit of a pain but eventually sorted that.
The only problem I've got is I get no internet through the Bluetooth connection. And the Huawei app doesn't find the watch. Any ideas of anything I could try to fix it? Notifications are working and I can make a call using the watch but internet access only works with WiFi. Just using the Bluetooth connection shows the crossed out cloud icon.
I had the same problem... After trying a few things, then I realised that I had turned off data mobile for android wear app in order to save data.
That was all, now it's working perfectly
Thanks for the reply, unfortunately that doesn't solve my problem It's definitely a Bluetooth issue with Lineage OS on my Note 4.
When I was using Touchwiz the watch said "Connected" in the Bluetooth settings. When using Lineage OS the watch says "Disconnected" even though it is paired and can receive information from apps on the phone, including notifications. It just doesn't pass the internet connection through it.
I have same problem. I did reset watch and now working connection via Bluetooth.
Odesláno z mého BLA-L29 pomocí Tapatalk
Glad to see im not alone . Having the very same issue with my note 4 on lineage 14.1 and my ticwatch e. Everything works but internet over bt.... Originally noticed the problem when adding my google account. Had to skip it until i was able to setup wi-fi. Paired the watch to my girls s7 with no problems at all and watch was fully functional. Anyone have an idea as to whats goin on here?
---------- Post added at 10:32 PM ---------- Previous post was at 10:30 PM ----------
Ive tried factory resetting both the watch and phone multiple times but everything points to a problem within lineage.
Solved
Solved for me, need active Bluetooth tethering in the phone (shared internet connection through Bluetooth)
Settings > networks>tethering> "Bluetooth tethering"
I'm glad it works for you... ever since the 2.0 update, I've had nothing but problems too... I lost all notifications for a while, but then got them back by killing all the power saving BS on my Xiaomi phone for the Wear OS app. But now I can't get internet over Bluetooth, I've tried everything and now about to give up. I've done the following:
-Reset it (full reset on watch and removed app on phone)
-played around with both the settings on the phone app and the watch
-tried to enable bluetooth tethering (option gets turned off everytime i turn my phone off though...)
-tried mucking around with the bluetooth profiles
So i'm **** out of luck now lol
Same to me, I tried to reboot and reset both but no luck.
I'm using mi5 with global ROM
In my xiaomi works use this setings on Wear OS app.
https://dontkillmyapp.com/xiaomi
What I did, I disconnected the phone from the WearOS app on my phone and re-connected it. Now it works...?? WTF? Really annoying issue.
Great. Thanks. that disconnected cloud icon finally went away. Still seems watch can't connect to WiFi though.
Is there any way to force watch to connect to WiFi?

Wear OS/Oreo losing connection all the time

Anyone else? I can't see any other threads about people experiencing bugs with these latest updates.
I'm forever losing connection, calendar notifications come through despite being on my blocked list, it's a bit laggy and google assistant works when it feels like it.
sunking101 said:
Anyone else? I can't see any other threads about people experiencing bugs with these latest updates.
I'm forever losing connection, calendar notifications come through despite being on my blocked list, it's a bit laggy and google assistant works when it feels like it.
Click to expand...
Click to collapse
Mine works without any problem o.o
I've been reading people with lag or buggy screens but at least not in my case.
Model: LEO-DLXX
have you tried:
- turn off Bluetooth
- clean data and cache from wear os (Android wear) app
- Uninstall wear os app
- 'forget' your watch from Bluetooth devices
- restart phone
- factory reset your watch
With this procedure it should be a clean install again. Good luck!
working good here for me
I also got this problem too, I tried factory reset the watch but still no connection:crying:
Same problem here with bluetooth. Connection gets broken at half the distance that I could go with the old OS on it.
And worse, it will not reconnect when i'm close to my phone. I have to shut down the watch and start it again.
it also uses it own GPS for location services and not the one on the phone when connected, so batterylife goes down.
pkaak said:
Same problem here with bluetooth. Connection gets broken at half the distance that I could go with the old OS on it.
And worse, it will not reconnect when i'm close to my phone. I have to shut down the watch and start it again.
it also uses it own GPS for location services and not the one on the phone when connected, so batterylife goes down.
Click to expand...
Click to collapse
I have the very same problem described here.
BT connection breaks down and the watch won't reconnect. Since the update, it's connected to my wifi all the time now when I'm at home, but not to my phone anymore. After a restart of the watch, Bluetooth connection works for a few minutes, but once it loses the connection, it's back to wifi only.
Never had such problems before...
I can confirm the GPS problem as well.
In addition to that, I noticed that every time I restart the watch, it downloads some Google TTS data. Again and again. Strange. (Btw, it says it needs wifi for the download, so maybe this is related?)
i had a problem when mine updated the other month and I had to reset Watch and AW a few times to get it working again. It seems unlike the older versions unless you use the watch for answering calls, it will not show as connected under the phone BT settings, but if go into the Wear app it will say connected.
I'm not sure when last got an update, but last night it never tracked my sleep, so restarted watch today and noticed it is now on March 2018 security update and today i have also received an update on my phone for Wear OS.
A factory reset of the watch, reinstallation of the Wear OS app on my phone and allowing the Wear OS app to override the deep sleep settings on my phone fixed this problem for me.

Internet connection issue in some apps

I just got a Poco X3 just a day ago. I don't know what happened but suddenly there was no internet connection in some apps like Google Chrome, Opera or in Google play store itself, but other apps like facebook were connected just fine. There was both a wifi sign at the top that says I don't have internet in my wifi and a wifi sign that says I'm connected.
After doing a factory reset the problem was solved, but I want to know whether this was an issue with the phone itself that I should replace it for, or was it just something related to the android and software itself that might get fixed through future updates?

Question Whatsapp Web not connecting when phone is locked

Hey guys,
I just bought the S21+, overall great phone except couple of issue with Android Auto and Whatsapp.
I was able to fix the Android Auto issue (wouldn't connect, had to remove the latest Google Chrome updates) but the whatsapp issue is above my paygrade.
I scanned the QR code and everything works but as soon as the phone screen goes black, whatsapp is slow and disconnects often. Not completely disconnected as after I send a message perhaps 10/15 seconds later it gets set but still not responsive as before (S8+)
Any idea?
Mirkinen said:
Hey guys,
I just bought the S21+, overall great phone except couple of issue with Android Auto and Whatsapp.
I was able to fix the Android Auto issue (wouldn't connect, had to remove the latest Google Chrome updates) but the whatsapp issue is above my paygrade.
I scanned the QR code and everything works but as soon as the phone screen goes black, whatsapp is slow and disconnects often. Not completely disconnected as after I send a message perhaps 10/15 seconds later it gets set but still not responsive as before (S8+)
Any idea?
Click to expand...
Click to collapse
Hard to say.
Have you network/internet connection issues?
Are you connected via WiFi or mobile data?
You should check connection settings. Try if it makes a difference if you are connected via WiFi or mobile data.
And if you have installed an adblocker, try disabling. Just to be sure that this is not the culprit.
And I would check for system and app updates.
After you running stock Samsung firmware? Hopefully not disabled any system app.
And the issues with WhatsApp are in the Android app or using WhatsApp desktop on a PC?
EDIT:
Now I have seen the title with WhatsApp web.
Do you have the same issue with WhatsApp desktop app on PC?
The smartphone needs internet access, so if it's locked, it still should be connected to the internet. So you should check the (energy saving) settings that WhatsApp and internet access well not be set to standby when the phone is locked.
I think I have been able to resolve this issue for me. I have Samsung Galaxy S20 FE and due to WFH, it is connected over WiFi. Once the phone gets locked due to idle timeout, the Whatsapp Web would get disconnected on my Laptop.
Resolution:
I followed the following steps
Go to Settings -> Connections -> WiFi.
Click on Settings Icon for the Current Network that you are connected on.
Expand the Advanced menu.
Change option for Metered Network as "Treat as unmetered"
This should solve your Whatsapp Web Disconnect issue.
Mirkinen said:
Hey guys,
I just bought the S21+, overall great phone except couple of issue with Android Auto and Whatsapp.
I was able to fix the Android Auto issue (wouldn't connect, had to remove the latest Google Chrome updates) but the whatsapp web issue is above my paygrade.
I scanned the QR code and everything works but as soon as the phone screen goes black, whatsapp is slow and disconnects often. Not completely disconnected as after I send a message perhaps 10/15 seconds later it gets set but still not responsive as before (S8+)
Any idea?
Click to expand...
Click to collapse
I have the same error and I still can't solve it
Same problem but above solution didn't work for me either
A bit late, but I was having the same problem and think I found a solution.
1. Go to Settings (In Android)
2. Apps.
3. Find Whats App.
4. Usage --> Battery.
5. Select Optimized or Unrestricted (Mine was set at "Restricted")
Hope that works!

Question Google Assistant stuttering on Galaxy watch 4 44mm Bluetooth

Hey everyone,
As the title says I have a problem with Google Assistant. It's stuttering when it is set to voice output. Basically it is unusable I had to turn off the voice. I have already rebooted both phone and watch, resetting the watch two times actually. Nothing helped. I think it is maybe a Bluetooth problem I don't know I have a xiaomi 11 lite 5g. I never had any issues with Bluetooth before like pairing earbuds or my previews smartwatch which was an amazfit GTS 2e. Bixby voice on the watch voice output is fine and also Bluetooth calls are also fine. The only thing that I did and helped but it's not a solution at all was to turn off Bluetooth on my watch and phone and turn on Wi-Fi on the watch then the assistant was fluent. I don't know what else to do.
I posted my problem to Reddit to Google support, here, and although there are other people that have the same problem no solution so far. Oh well
same on my galaxy watch 4 classic 46mm:
posted on reddit, no answer for me as well
talked to samsung customer service, they told me the usual stuff like factory resettiung it, and after i assured them i tested it, they told me to send it in. now im without my watch and have a feeling that nothing will come from it..
November91 said:
same on my galaxy watch 4 classic 46mm:
posted on reddit, no answer for me as well
talked to samsung customer service, they told me the usual stuff like factory resettiung it, and after i assured them i tested it, they told me to send it in. now im without my watch and have a feeling that nothing will come from it..
Click to expand...
Click to collapse
Yeah we have the same problem alright. Please keep me informed once you receive the watch back.
just got it back, they reinstalled and updated the watches OS, but no change... im pretty pissed
November91 said:
just got it back, they reinstalled and updated the watches OS, but no change... im pretty pissed
Click to expand...
Click to collapse
Sorry to hear that. I don't think it's the watch fault. I has to be something with the phone. I have a xiaomi m11 lite 5g. On Reddit someone else had the same problem with a nothing phone. What phone do you have?
right now its working fine for me, could be multiple reasons.
i assume its either stopping and starting the BT connection, or enabling contacts access for the watch in the phones BT menu.
Please just do all of the steps and we can try to narrow it down later:
On the watch:
make sure you have wifi enabled and are connected to a network
disable bluetooth in the watch settings
start google assistant and ask a question
(for me, i startet assistant like 3 times before it honored my wifi connection. before it just said im offline)
for me (and for several others who experienced the stutter) the answer is now not stuttering
go back to the settings and reactivate bluetooth
On the phone:
go to bluetooth settings
tap on your watch and make sure you have "Calls" and "Contact access" enabled. or any other permission you can give, for me its just those two
restart your phone and watch
Now, im connected via bluetooth (wifi on the watch still enabled), and it doesnt stutter.
idk what it is or if it will still work when i deactivate my wifi network or the wifi option on the watch, but for now, its the first time that it works for me
ill report back after some more testing (i will try to deactivate my wifi network at home, still keeping the watches wifi turned on. if it still works, i will disable the wifi on the watch)
In my original post as I said I have already done the wifi solution. The assistant response in fluent but as soon as I disable the wifi the stuttering returns. Also I have those two options on the phones Bluetooth enabled. I really want to thank you for trying. Maybe we can get to the bottom of this. if anything changes I will post.
Ok for me, deactivating the Network and deactivating WiFi in the watch itself did still Work, so my stutter is gone.. but im Sure i will Loop Back to Here when it comes Back, which it probably will
November91 said:
Ok for me, deactivating the Network and deactivating WiFi in the watch itself did still Work, so my stutter is gone.. but im Sure i will Loop Back to Here when it comes Back, which it probably will
Click to expand...
Click to collapse
Do you have the lte version of the watch? Because you said deactivate the network. I tried the solution you gave me which is I turned on the Wi-Fi on the watch and turned off Bluetooth and assistant was working fine. But as soon as I activated Bluetooth again on my watch the stutter came back. Happy for you nevertheless
no i have the wifi only version. by deactivating the network, i meant i will shut down my wifi network at home. so the watch still has wifi enabled, but doesnt have any connection via wifi whatsoever
November91 said:
Ok for me, deactivating the Network and deactivating WiFi in the watch itself did still Work, so my stutter is gone.. but im Sure i will Loop Back to Here when it comes Back, which it probably will
Click to expand...
Click to collapse
Do you have the lte version of the watch? Because you said deactivate the network. I tried the solution you gave me which is I turned on the Wi-Fi on the watch and turned off Bluetooth and assistant was working fine. But as soon as I activated Bluetooth again on my watch the stutter came back. Happy for you neverthe
November91 said:
no i have the wifi only version. by deactivating the network, i meant i will shut down my wifi network at home. so the watch still has wifi enabled, but doesnt have any connection via wifi whatsoever
Click to expand...
Click to collapse
Ah ok got you
kamatso09 said:
Do you have the lte version of the watch? Because you said deactivate the network. I tried the solution you gave me which is I turned on the Wi-Fi on the watch and turned off Bluetooth and assistant was working fine. But as soon as I activated Bluetooth again on my watch the stutter came back. Happy for you neverthe
Ah ok got you
Click to expand...
Click to collapse
Aaaand its over. Stutter is Back.
I am on the Go at the Moment but tomorrow i will Invest some time and reproduce my steps, Testing every step of the way
That's a bummer. Sorry to hear it's back. Iam also trying different things but iam running out of ideas.
I dont think it's any particular thing but, here's what I did between when it worked last time and now:
Situation when it last worked:
Home, wifi, phone connected
Event protocol:
Phone turned off for faster charging
Watch taken off (locked itself)
Watch put on charger until 100%
Phone powered up again and removed from charger
Watch removed from charger, put on wrist, unlocked
Left house (no wifi for watch anymore)
Changed watch settings to access Google pay on double tap
Most if not all of this sounds unrelated but it may be interesting to reproduce or once someone figures it out
I also got it to work without stutter for a couple of questions answered when I switched off and then switched on the Bluetooth on my phone. But it didn't work every time I did that.
Can you try doing a network speed test on your phone when this happens? I've had this happen, but only when I was on a very slow WiFi connection or bad cellular network connection.
fragg3d said:
Can you try doing a network speed test on your phone when this happens? I've had this happen, but only when I was on a very slow WiFi connection or bad cellular network connection.
Click to expand...
Click to collapse
I did but the network speed is fine. In fact the only time the assistant is working properly is when the watch is connected to a wifi network and not Bluetooth
I have the same problem with the GW5 Bluettooh.
With Bluetooh on, the voice output always stutters.
With deactivated Bluetooth, only with WLAN it doesn't stutter.
Has anyone found a solution?
I use a Huawei P20pro as my cell phone
Thanks

Categories

Resources