Insane Idle Battery Drain - HTC U11 Questions & Answers

Hi,
I'm getting some insane levels of idle battery drain recently. A bit of background,
- US Stock
- Rooted
- SuperCID
I was having this battery drain everyday for about 2 weeks, so I wiped my phone and started fresh. Since I did, I've been slowly introducing only a few apps everyday, and the battery was perfect until today.
All I did since yesterday when it was good, was tether to my laptop for an hour, and when I noticed a few hours later that the drain was back I removed the Bluetooth pairing completely. But the drain remains.
My phone sits in an awake state with the screen off for 99% of the time.
Here are some screenshots from Better Battery Stats and Wakelock Detector which don't seem to show much apart from a Google sensor.
http://imgur.com/a/eKqjl
Desperate for help because as much as I love this phone, with this situation it is barely usable.

Some more screenshots. Wakelock Detector and Android Settings.
The only red flag I can see is something called "Significant Motion(12)" which was awake for almost 7 hours. But I've been googling this and not finding anything about it.

Another screenshot now that I am at a computer - this is from a Google Historian report from a bugreport I just generated.
Something labelled "Abort:noirq suspend of c171000.uart device failed" woke the kernel up 89696 times. Wonder if this is the "significant motion" sensor that BBS is reporting?

I have the same problem.
It's started 3 days ago and i don't know how to fix the problem.
I hope that htc would fix this problem on this weak.
If someone know how to fix this problem until htc do something, please reply.

ShDorLq said:
I have the same problem.
It's started 3 days ago and i don't know how to fix the problem.
I hope that htc would fix this problem on this weak.
If someone know how to fix this problem until htc do something, please reply.
Click to expand...
Click to collapse
I don't even know what the problem is - so how do you know you have the same problem?
I'm not sure this is a problem for HTC, because my phone was perfect for 3 days after resetting it. It only started again last night. If it was great for 3 days and started on the 4th, odds are that it is something about my set-up rather than a problem with the stock firmware.

Zico 10 said:
I don't even know what the problem is - so how do you know you have the same problem?
I'm not sure this is a problem for HTC, because my phone was perfect for 3 days after resetting it. It only started again last night. If it was great for 3 days and started on the 4th, odds are that it is something about my set-up rather than a problem with the stock firmware.
Click to expand...
Click to collapse
I have not changed anything on my phone and the problem is surprising.
Last week I did not install apps or add files.
I also have Watsapep at the top of the table in the utilization of the battery.
android 8.0.0
software number 2.42.617.1
not rooted
stock rom

Try disabling google apps one by one
also try using your phone without wifi

I already tried disabling app by app when it first happened, and did this over 2-3 weeks basically going through all the main suspects and Google Apps.
About to go to sleep tonight, I am going to try,
1 - turning off wifi and Bluetooth and charging the phone to a decent charge level
2 - force restarting the phone after removing it from charge
3 - leaving it on the bedside table untouched until I wake up in ~7 hours
Someone with a U11+ said they need to force restart after charging, so it’s worth a shot right?
Also just posted this about the sensor in another thread. Anyone else having trouble, would appreciate if you could also try these steps,
Zico 10 said:
The ways I stumbled on this were,
1. Better Battery Stats
Under Sensors, you'll notice Google Play Services with a high percentage. Click/press it and you'll see a listing for "Sensor: Significant Motion". This to me indicates that the device thinks it is being moved and refuses to go into Doze mode.
2. Google Battery Historian
Charge your device and let it drain for a while. Then connect it to your computer and take a bug report using ADB - adb bugreport bugreport.zip .. visit an online version of the tool here https://bathist.ef.lc .. then upload the bug report. Under "kernel wake up reasons" you'll see "Abort:noirq suspend of c171000.uart device failed" with an abnormally high number.
3. Take a dumpsys of battery stats
Using ADB, after running your battery down a little, run - adb shell dumpsys batterystats > batterystats.txt .. read the file and you'll see the line I pasted above in my last post.
Would be interested to see if someone suffering from the same symptoms could try this and see if they get the same things. U11 or U11+.
Click to expand...
Click to collapse

Same problem of cell standby battery drain with U11+

EMEA U11 plus running 1.24.401.2
Abort:noirq suspend of c171000.uart device failed
Click to expand...
Click to collapse
repeating endlessly when i did a battery dump

hamdir said:
EMEA U11 plus running 1.24.401.2
repeating endlessly when i did a battery dump
Click to expand...
Click to collapse
With the associated battery drain I assume?
I did this overnight which actually seems to have worked,
1. Switch off Bluetooth and WiFi.
2. Charge phone (it got to 76% when I decided to sleep).
3. Remove from charger.
4. Force restart with vol down + power
Today I’ll experiment to see if I need to do the same 4 every time I charge, or if maybe it is related to only a few of these.
Overnight my battery lost only 5% in 8 hours.
When I get to work, I’ll do a battery dump to see if the noirq error is still present.

Guys today I update my google apps and the problem gone!
how your phone after the updates?

Still there. Seems to be related to charging my phone whilst Bluetooth is on.
When I disconnect from charge, I get battery drain until I charge again with Bluetooth first turned off, then restart the phone.

Zico 10 said:
Still there. Seems to be related to charging my phone whilst Bluetooth is on.
When I disconnect from charge, I get battery drain until I charge again with Bluetooth first turned off, then restart the phone.
Click to expand...
Click to collapse
Found my culprit to be related to Garmin Connect, Fenix 3 watch BT connection.
Could be related to bad firmware.
Edit: Found this same error in my logs a week or two ago when I was trying to track idle drain and lack of deep sleep.
Seems to have disappeared when I disconnected my Garmin watch.

Last night I just had the first occurrence that wasn't related to Bluetooth.
The drain happened despite having Bluetooth turned off when I charged the phone, however I didn't reboot either (and haven't been doing so unless I was trying to get rid of an ongoing battery drain).
I think until we hear of a new firmware release, I'm just going to go through and turn Bluetooth off whilst charging and then restart my phone when I unplug. A minor hassle but at least a working fix.

I had the exact same problem (Significant motion) not allowing my phone to go into deep sleep. For me, just a restart helped from what I remember. Haven't seen this issue since past 4-5 days since it last happened.

I have the same problem with battery drain since the last security update. I am able to fix it temporarily by disconnecting from my huawei smart watch. I will try disconnecting BT while charging and restart after it.

Got a security update today. Hopefully this will fix the drain.

Hello
the u11+ 1.24.401.7 update was just pushed, it is said to address standby issue, my battery dump after reboot no longer contains any reference to, Abort:noirq suspend of c171000.uart device failed
Also early this week a Chrome web view update was pushed in playstore which address issues from Google's side

Related

Weird behaviours of my N5, hw or sw problems?

Hello everyone, I'm having problems with one of my nexus 5.
One month ago I flashed Resurrection remix ROM with no problem and I used it for many weeks.
Something around 3-4 days ago I let it switch off to make a battery cycle and I didn't touch it until the next morning. When I put it on charge, and after waiting for 30 mins, I tried to turn it on with no success. I tried to connect it to my power bank, which has LEDs to verify that is charging, and I discovered that that wasn't happening.
So I took off the back cover and tried to check, moving pieces, if there was any hardware problem. After that the phone finally turned on and was able to charge but since than I have some serious problems:
-while in standby it rapes the battery, in 30 minutes consumed 11% of it with no apps on; with screen on instead it's the opposite, I watched kung fu panda 3 at 100% and at the end of the film (1h 20mins) it was at 86%
-when I go to sleep if I don't keep it attached to a power source in the morning I find it switched off, and when I turn it on I discover it has still around 20-30%
Sorry for the long post but i wanted to explain in more details I could the situation I have.
Does someone of you know what the heck is going on with my N5? What can I do to fix this thing?
lorenzo.ciavatti said:
Hello everyone, I'm having problems with one of my nexus 5.
One month ago I flashed Resurrection remix ROM with no problem and I used it for many weeks.
Something around 3-4 days ago I let it switch off to make a battery cycle and I didn't touch it until the next morning. When I put it on charge, and after waiting for 30 mins, I tried to turn it on with no success. I tried to connect it to my power bank, which has LEDs to verify that is charging, and I discovered that that wasn't happening.
So I took off the back cover and tried to check, moving pieces, if there was any hardware problem. After that the phone finally turned on and was able to charge but since than I have some serious problems:
-while in standby it rapes the battery, in 30 minutes consumed 11% of it with no apps on; with screen on instead it's the opposite, I watched kung fu panda 3 at 100% and at the end of the film (1h 20mins) it was at 86%
-when I go to sleep if I don't keep it attached to a power source in the morning I find it switched off, and when I turn it on I discover it has still around 20-30%
Sorry for the long post but i wanted to explain in more details I could the situation I have.
Does someone of you know what the heck is going on with my N5? What can I do to fix this thing?
Click to expand...
Click to collapse
Is your battery life when you use your phone your only problem, no other things you notice that aren't what they always have been? If not, probably your battery is dying. Replacing your battery will most likely fix your problems.
Everything works fine except the things that concern battery inputs or i/o of the phone. Is there a way to check if it's actually the battery the only problem?
I'd rather avoid the situation where i buy a new battery unit and find out the system is joking me someway.
I was wondering, is it possible that those problems are given by an accidental bad settings in Kernel Adiutor?
lorenzo.ciavatti said:
Everything works fine except the things that concern battery inputs or i/o of the phone. Is there a way to check if it's actually the battery the only problem?
I'd rather avoid the situation where i buy a new battery unit and find out the system is joking me someway.
I was wondering, is it possible that those problems are given by an accidental bad settings in Kernel Adiutor?
Click to expand...
Click to collapse
Well if you want to check it on the software side, you could take a backup of your current setup, store your important files and the backup on a PC and flash a factory image. Then you can check and test if you have the same problems on a clean setup. It could indeed be wrong kernel settings but to me it sounds like your battery is just dying. That's not weird if you take a look at the release date of this phone.

[HELP] H60-L04 Battery drain (20h in stand-by mode)

Hi all,
I am facing some battery issues for a month now. It dropped suddenly from 3 days autonomy to 20 hours and can't finf the reason.
Tests I did
0) Identify apps consuming battery (google service and so on...). Did many changes but at the end same problem.
1) Update from B521 to B860 (OTA)
From now on, all tests are donr without any additionnal applications
2) Wipe cache + wipe data
3) Downgrade to B521 (first B800 then B521)
4) Test in stand-by mode. Still having the issue! This is wierd to me. Battery drains exactly the same with phone in stand-by mode or not!
5) Test with different SIM cards
6) Test forcing 3G/2G (no 4G). A bit better (about 1 day without using the phone)
8) Test without SIM nor google account connected... same issue
Any ideas?
Edit : BetterBatteryStats-2016-08-14_144200164.txt file uploaded
Change to default theme and test again.
Olgmo said:
Change to default theme and test again.
Click to expand...
Click to collapse
Thank you for your suggestion.
I'm currently running "Spectrum" theme. Which I guess is the default one as I haven't change anything since reinstall.
I'm facing battery problems since I'm running Marshmallow...
In battery settings it shows that the display is draining battery the most. There's no specific app shown.
If I get 2 and a half hours of screen on time I can be happy...
Sorry for not having an answer but I'm feeling with you.
Just installed "Better Battery Stats" and "Wakelocks detector lite" even if I am not rooted (followed tutorials for non rooted devices).
Hope I get more info tgis way.
I'll post results for experts analysis
Just uploaded better battery stats dump after first full discharge (see 1rst post)
If someone can have look, as I can't see anything strange...
I guess it is the update, it seems it's not fully optimized yet.
2pointDooj said:
I guess it is the update, it seems it's not fully optimized yet.
Click to expand...
Click to collapse
I downgrade to B521 and even B390. Same problem!
Do you think I have a hardware issue.
Battery tools says battery is "good".
Is anybody see something stange on BBS attached on 1st post?
Hello, I hope I can help with this information. i've been all day with airplane mode and just Wi-Fi on and with 3h 36m of screen on time. The second picture shows how the system is half of the time awake and the other half in deep sleep. I always need to charge this phone every night, because when I'm at home I'm almost always below 20% of the battery. I'm at the latest version B860, but I've have had this battery life since I bought this phone like three months ago.
Vicioxis said:
Hello, I hope I can help with this information. i've been all day with airplane mode and just Wi-Fi on and with 3h 36m of screen on time. The second picture shows how the system is half of the time awake and the other half in deep sleep. I always need to charge this phone every night, because when I'm at home I'm almost always below 20% of the battery. I'm at the latest version B860, but I've have had this battery life since I bought this phone like three months ago.
Click to expand...
Click to collapse
Hello Vicioxis,
In my case I used to have at least 2 days without needed to charge the device. It changed suddenly to 20h max without change the way I use the phone.
Actuality, it doesn't seems to change anything wether I'm using the phone or not...
I added some thumbmails and a new BBS dump file in case somebody sees something wrong:crying:
As you can see, the device is mostly in deep sleep but I have a lot of wakelocks!
Has anyone here installed Kangvip ROM or the stock or any other? Also I feel the smartphone almost always warm at the back-right. Is this normal? Should I try to install any custom ROM to see if this improves?

XZ 41.3.A.2.128 excessive battery drain

Anyone experiencing excessive battery drain with the May patch update? Android system drains the battery too much. I just reset my phone 2 days ago, installed my usual apps, updated the system and then this happens now. Any fix on this?
Hello,
It's actually a well known problem in the community
1. I have submitted a report to Sony and request them to release a software update to fix the Kernel
- which means that our best chance here is to hope it is fixed with an update, the root cause is the Kernel not being optimized
2. I am on the verge of snapping this phone in half as I asked around the community and received no answers , been trying to fix this for 1 year straight
shadowhunter20 said:
Any fix on this?
Click to expand...
Click to collapse
Out of the blue: A factory reset could help.
You definitely have a problem that your phone does not idle (look at my screenshots (v ..128):
idle (Ruhezustand) should always be in the top three).
One of your messengers might the culprit.
Try to disable them all and switch them on one after another to find a possible culprit.
Hi,
I too have these issues. Did you manage to workout which app was at fault?
Yes, another case here. We are still investigating the problem and checking if it's some app or system itself. Most of battery was used by android system and battery was empty in 11 hours.
Problems started with 41.3.A.2.128.
So is it worth updating?
Wheelie74 said:
Yes, another case here. We are still investigating the problem and checking if it's some app or system itself. Most of battery was used by android system and battery was empty in 11 hours.
Problems started with 41.3.A.2.128.
Click to expand...
Click to collapse
In our case problem was either facebook or whatsapp. Both remove/disabled and now battery lasts as always.
Yes, it is horrible!! I woke up at 7 am, took my phone off the charger and never made a call, or even turned on wifi. I came back from being outside around 11:30 and I was down to %34!! Without the phone having done nothing but sit there and recieve 2 missed calls and 5 text messages!! I usually get 2-3 days on a charge with my XZS depending what I am doing. Needs to be fixed and fast!!!!
Dont factory reset, because the battery issue will not go away for rom issues.
But the "Messages" app do look suspicious for 5%.
There are some devs like to tell people factory reset for everything first and even reset for regular stock rom updates.
Its a bit excessive, like formatting Windows for every time it crashes or even for every Windows updates... Unless you enjoy restoring data & apps.
Should try something to troubleshoot and fix it first before resetting, so we know whats wrong.
The battery drain on idle is slightly better after a week, but we still have to wait and see.
i have problems too, with last existenz with this version battery its a joke

Severe battery drain on s10e. Any suggestions or solutions?

I've been using the phone for two weeks now and the battery drain has gotten pretty horrible the past week. I charge the phone up to 100% and leave it off the charger as I go to sleep from 1am - 9am.
I wake up and my phone has 70% battery left with wifi/data off. [Battery drain](https://i.imgur.com/VkAcAqd.jpg) [Google battery drain](https://i.imgur.com/qjxMkN2.jpg)
Does anyone know what I can do? Is there an app with which I can check on what's draining my battery?
Check what apps are draining the battery
avEmonsta said:
I've been using the phone for two weeks now and the battery drain has gotten pretty horrible the past week. I charge the phone up to 100% and leave it off the charger as I go to sleep from 1am - 9am.
I wake up and my phone has 70% battery left with wifi/data off. [Battery drain](https://i.imgur.com/VkAcAqd.jpg) [Google battery drain](https://i.imgur.com/qjxMkN2.jpg)
Does anyone know what I can do? Is there an app with which I can check on what's draining my battery?
Click to expand...
Click to collapse
You can check which apps is draining the battery.
Just go Setting, then search for "Device Care", then hit "Battery" -> Battery Usage
All S10 phones have a bug that is causing them to not deep sleep when screen is off, causing poor standby performance. This is caused everytime you receive a VoiP call, so after you receive one, just restart the phone. Being caused a proximity sensor bug.
Try off Biscuitby feature
avEmonsta said:
I've been using the phone for two weeks now and the battery drain has gotten pretty horrible the past week. I charge the phone up to 100% and leave it off the charger as I go to sleep from 1am - 9am.
I wake up and my phone has 70% battery left with wifi/data off. [Battery drain](https://i.imgur.com/VkAcAqd.jpg) [Google battery drain](https://i.imgur.com/qjxMkN2.jpg)
Does anyone know what I can do? Is there an app with which I can check on what's draining my battery?
Click to expand...
Click to collapse
Try to wipe disable Google app and check battery consumption. If problem persists, try to wipe cache from recovery and if necessary do a factory reset, 30% battery drain in a night without network connections is not normal. If all attempts fail better go to Samsung assistance to change the battery
7hrs: 10% when sleep, wifi on. Not good but I think it is not too abnormal. I think, samsung still have a lot of bloatware!
But on screen I thnik is OK: 5-6h mixing, 3000mA battery on a strong SOC, it's normal. My back up Huawei GR5 2017, 3400mA, it is the same time!
This solution was posted on the S10 forum and certainly helped me.
There's a bug that stops the phone from going into a deep sleep mode post making a call (audio/video) on apps like WhatsApp, Skype et al. The solution for the time being is to reboot the phone once before going to bed. I tried a lot of other things but had a ~2% hourly standby drain which reduced to <5% overnight after figuring out this solution. I have both WiFi and Bluetooth on at night.
You may try to play around with the battery saving tweaks in ONE UI but nothing worked as well as this has. Hopefully there'll be a more practical fix to this soon.
Cheers!
Being as this affects voip calls, does this mean wifi calling is affected too? I mean, that's technically voice over IP.
View attachment 4730635
I tried to debug battery drain using Battery Historian. I noticed that the phone does go to Doze mode completely, but for some reason, CPU stays awake. I'm still new to the tool, will try to find out more about why CPU is kept awake all the time.
I get battery drain regardless I make any VoIP call.
Another issue I noticed is PUBG lags horribly on the phone. I tried different combinations of graphics settings, the game was still lagging.
Just tried pubg...hdr +ultra runs ok for me. No lags, maybe sometime stutters for a sec.
maderos said:
Just tried pubg...hdr +ultra runs ok for me. No lags, maybe sometime stutters for a sec.
Click to expand...
Click to collapse
For the first launch, the game runs very smoothly, lag starts after that. The more I play, the more lag I get.
Putting the phone on battery saver mode barely drains any juice (Medium Power Saving mode), seems like it's just a software issue and not hardware specific issue.
By the time Samsung releases any fix, we might have to live with this one.
Since the update this last day or so, my battery is lasting way better than previously.
Not Jeff Goldblum said:
Since the update this last day or so, my battery is lasting way better than previously.
Click to expand...
Click to collapse
Which region you are from? Is your phone unlocked? Is it Exynos based?
Europe region, unlocked with Exynos.
techhahn said:
Which region you are from? Is your phone unlocked? Is it Exynos based?
Click to expand...
Click to collapse
Not Jeff Goldblum said:
Since the update this last day or so, my battery is lasting way better than previously.
Click to expand...
Click to collapse
What update? Can you share the info that came with it? My SM-G970U1 is still on Feb. 1, 2019 patch. Although I don't have any problems with battery drain, pulled out two screenshots lately, both over about 12hrs period, one was with cellular radios on and the other just an airplane mode:
It's mostly Exynos people or the Sprint USA models \ service. No one else is having it really.
Got the March update. Exynos version. Battery drain seems a bit better at first glance. But it's not been long since the update. So not completely sure.
Got the phone today and the battery sucks lol and got an update today as well
My Snapdragon S10e never gets less than 4 hours of SoT under the heaviest use (I am constantly messing with settings, installing\closing\uninstalling apps, etc etc)
If I use it "regularly" just browsing Reddit and such, with a normal phone signal, I get 6 to 9 hours every time.
I don't use dark mode until Sunset.
I leave NFC/Bluetooth/Location on at all times.

Help : Fast battery drainage

Did anyone encounter the same problem??
Two 5ii of mine are draining too fast this month.
I don't think it's a hardware problem, but a software problem.
Anyone??
Shilddop22 said:
Did anyone encounter the same problem??
Two 5ii of mine are draining too fast this month.
I don't think it's a hardware problem, but a software problem.
Anyone??
Click to expand...
Click to collapse
I noticed that too for a week.
It must have been some Google service update that generated a lot of unusual wakelocks.
In my case, it's gone and back to normal.
reboot your device just in case
Same here as I texted this. I've getting SOT like less than 4 hours per day even I've restricted battery on some apps and restricting background data. However the issue still persists.
Kinda agree with the Google Service Update thingy since after some play store or updates installed and the battery drainage is just absurd.
Also throttling the CPU a lot and temperature is higher than usual, almost achieving 40°C in just usual social media, browsing and working.
Worst is that I've reboot in safe mode, and multiple restarts and is still draining battery vigorously.
Hope some software or google updates can solve this issue quickly.
From my experience (see my previous post) i had the problem for about 1 week and then it went away.
And lately, I'm getting the best-ever deep sleep battery consumption during night: ~3% .
I did not tweak any app battery policy in settings and I'm using stock A12 latest update.
You may have some rogue app update that is not in tune with the correct power management posture.
I have the same issue. It seems to have been triggered by poor network connectivity or something. The first time I had this issue, I had to solve it via software repair. I'm not keen to go through the process for the second time. I have shut down and restarted my phone several times.
There have been a number of posts on Reddit recently about massive battery drain with Sony phones.
Here and here and here and here
Seems like it's a Sony Vs Google problem
I have had the same huge battery drain, with my phone going from lasting two days between charges, to now getting hot and lasting just 15 hours
When I look at running apps, I see Gooogle Play Services has 2 or 3 instancnces. Some with 13 services. In the last two weeks Play Services has used 825Mb of data. Feels like my phone has become an AV transmitter.
Hello guys, today I noticed that the battery is finally back to normal. I turned on auto-update for everything and let it update whatever it needs to at the very first place.
Hope this kind of **** don't happen ever again.
I don't have auto-update and that issue only lasted a few days

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