Mate 8 stock on emui 4 with no updates ! - Mate 8 Q&A, Help & Troubleshooting

Hi there ,
I`m new in on this kind of stuff and i have 1 problem.
My device is Huawei mate 8 , and last week i unlock bootloader and rooted with magisk.
After that i flash the Kangvip [Custom Rom] Huawei Mate 8 - NXT-L29C432B582 -Custom System Update - ("V.6"), but did not have google play,when i try to unnistall some apps the settings close,fingerprint not working so i decide to send my device to service .
Before flashing the Kangvip i have Android 7 with emui 5.0.1.
When i pick up my device from service it came with android 6 and emui 4 and some bugs,themes dont work and i`m missing emui 5 with android 7.
I try to update via settings/update but no updates there, try with hicare but no rezults there .
So i`m stuck on emui 4.
Is there any way to go back on emui 5 ?

Hi all...i dont have a Mate8 but have a Nova Plus...
ive tried helping TafN the way i do on mine...
we ve put the update.app from B200 firmware...
tried the usual method with stock recovery,didnt work......dialer method...didnt work
we ve tried flashin boot-recovery-system imgs via ADB/fastboot,NOTHING...phone get stuck on that orange nagscreen/menu.
no access to recovery / factory reset / ...... or other menu with key power on....
even couldnt access recovery by doin it with adb...
there must be a way to flash emui 5 huh ?
please help.....thanks

This is what i have in my device now
http://ibb.co/mWiTfn

Firmware Finder for Huawei
Find it on Playstore
Thats what I use to go from EMUI 4 to 5

mystik_khmer said:
Firmware Finder for Huawei
Find it on Playstore
Thats what I use to go from EMUI 4 to 5
Click to expand...
Click to collapse
Like Virusdunil sayd , we use firmware finder to find B200 and flash it in 2 ways,but no rezult,the phone remain stuck on booting screen.B320 was the close one to my B193

Solved at local service
Thanks

Stuck on EMUI 4.0
Mine doesn't have any OTA update either, tried FF method and also dload method. Nothing worked can anyone walk me through how to get an update?

bicboi69 said:
Mine doesn't have any OTA update either, tried FF method and also dload method. Nothing worked can anyone walk me through how to get an update?
Click to expand...
Click to collapse
Try here
https://forum.xda-developers.com/ma...-rom-huawei-mate-8-kangvip-rom-t3735081/page8

TaFN said:
Try here
https://forum.xda-developers.com/ma...-rom-huawei-mate-8-kangvip-rom-t3735081/page8
Click to expand...
Click to collapse
Its okayyy! My issue has been resolved lol i just had to dload a b330 firmware then the rest of the ota came flooding in ??

And I'm back again! Now with the aged old emui 5 problem, anyone found a way to disable auto dimming on chrome? Or forced it to run on Performance mode like we could back in emui 4? The chrome dimming doesn't really bother me too much but it happens in the middle of my Rules Of Survivor matches and starts lagging while dimmed. That's hella annoying ? really dont want all these effort of updating to emui 5 to go a waste n end up going back go 4.1 ??

Related

Honor 8 FRD-AL00 (China) was stuck after trying to update in France...

Hi, 10 days ago my sister got her Honor 8 (FRD-AL00) china version, she didn't when she ordered it, Stuck after trying to apply a OTA update...
She going to a Huawei center at Paris and they can't help because is a china version ! So I found a lot of people who got the same problem (with china version or not) and it very not serious from Honor to got this king of critical problem.
So I try the RollBack method to Marshmallow and after 30 attempts it still was not sucessfull, I can't rollBack. So I tried to flash with a chinese ROM and after hours searching I found a Chinese STOCK "EMUI 5.0 [7.0] FRD-C00-B368 FullOTA-MF-PV". I installed it with the SD card and dload directory and YES, the phone is work again yeah !
BUT now when I go to phone informations I got this :
Model number : FRD-L19
Build number : NRD90M test-keys
EMUI Version : 5.0
Android Version : 7.0
How it was possible to my phone become a L19 version (EU) after flashing with a China ROM ? And le build number seem to be a test version while a seem used "EMUI 5.0 [7.0] FRD-C00-B368 FullOTA-MF-PV" ??
- My sister live in France so do exist any way to install an EU Rom to get futur OTA update ?
- How can I found a really lastest Chinese Stock rom ?
- Can I and how to make a reset factory / recovery to get back the original ROM version if it still possible ?
Thx
jimbo19 said:
Hi, 10 days ago my sister got her Honor 8 (FRD-AL00) china version, she didn't when she ordered it, Stuck after trying to apply a OTA update...
She going to a Huawei center at Paris and they can't help because is a china version ! So I found a lot of people who got the same problem (with china version or not) and it very not serious from Honor to got this king of critical problem.
So I try the RollBack method to Marshmallow and after 30 attempts it still was not sucessfull, I can't rollBack. So I tried to flash with a chinese ROM and after hours searching I found a Chinese STOCK "EMUI 5.0 [7.0] FRD-C00-B368 FullOTA-MF-PV". I installed it with the SD card and dload directory and YES, the phone is work again yeah !
BUT now when I go to phone informations I got this :
Model number : FRD-L19
Build number : NRD90M test-keys
EMUI Version : 5.0
Android Version : 7.0
How it was possible to my phone become a L19 version (EU) after flashing with a China ROM ? And le build number seem to be a test version while a seem used "EMUI 5.0 [7.0] FRD-C00-B368 FullOTA-MF-PV" ??
- My sister live in France so do exist any way to install an EU Rom to get futur OTA update ?
- How can I found a really lastest Chinese Stock rom ?
- Can I and how to make a reset factory / recovery to get back the original ROM version if it still possible ?
Thx
Click to expand...
Click to collapse
try this
i have same problem but now im ok back to nougat L19C636B360 firmware
1. use rollback method try this site >> https://www.getdroidtips.com/downgra...t-marshmallow/ use force update method volumeup+volumedown+power button
2. after you rollback to MM EMUI 4.1 L19C900B131 now download the firmware L19C636B130 just search where u can find it then force update again.
3. your buildnumber is now L19C636B130 you will receive now OTA update L19C636B360 nougat EMUI 5.0
4. after you update to nougat theres another OTA update its L19C636B380 thats the Bricker update dont update!
just stay on stable firmware L19C636B360 for now
june28dane said:
try this
i have same problem but now im ok back to nougat L19C636B360 firmware
1. use rollback method try this site >> ... use force update method volumeup+volumedown+power button
2. after you rollback to MM EMUI 4.1 L19C900B131 now download the firmware L19C636B130 just search where u can find it then force update again.
3. your buildnumber is now L19C636B130 you will receive now OTA update L19C636B360 nougat EMUI 5.0
4. after you update to nougat theres another OTA update its L19C636B380 thats the Bricker update dont update!
just stay on stable firmware L19C636B360 for now
Click to expand...
Click to collapse
the Link for downgrade don't work, is it the article who tell to download "Honor 8 Rollback Package For NEM-L22" to make the roll Back ?
If is this, I already try maybe 30 time to rollBack.... when the installation is ending, I reboot to a black screen asking downloading the last firmware.... If the rollBack Work I must be return to a normal OS screen ?
You got a chinese Phone too (FRD-AL00) ?
jimbo19 said:
the Link for downgrade don't work, is it the article who tell to download "Honor 8 Rollback Package For NEM-L22" to make the roll Back ?
If is this, I already try maybe 30 time to rollBack.... when the installation is ending, I reboot to a black screen asking downloading the last firmware.... If the rollBack Work I must be return to a normal OS screen ?
You got a chinese Phone too (FRD-AL00) ?
Click to expand...
Click to collapse
The rollback failed after 5%....
Just a question why do I need to rollback ? can I directly install the L19C636B360 ?
jimbo19 said:
The rollback failed after 5%....
Just a question why do I need to rollback ? can I directly install the L19C636B360 ?
Click to expand...
Click to collapse
Hi jimbo19,
I have exactly the same problem. No support from Honor in Europe. I try to install differente firmware version: no success (bad version number or failed at 5% when USB is connected).
They is no download available on chineese website !
Keep in touch,
Sakor,
Same issue with my phone as well, Honor 8 FRD-AL00, this is chinees android and i got this in India, And found no google services in this phone as google is not working in China, So searched for english version of Adroid but same Honor customer care refused to help on this.
I tried manually install play service and play store, but google service like play store, Map, Youtube doesn't work some time.
divesh.hcl said:
Same issue with my phone as well, Honor 8 FRD-AL00, this is chinees android and i got this in India, And found no google services in this phone as google is not working in China, So searched for english version of Adroid but same Honor customer care refused to help on this.
I tried manually install play service and play store, but google service like play store, Map, Youtube doesn't work some time.
Click to expand...
Click to collapse
You can rebrand your honor 8 to indian variant..

Honor 8 bricked. DLOAD not working

Hi everyone,
My father had a problem with his Honor 8. When the new update was released it bricked the phone. Using the DLOAD, we were able to fix this problem, however he was still experiencing regular unwanted reboots. He decided to try changing the firmware again using the rollback file (from android 7.0 to 6.0) on a phone that was already on Android 6.0... Now the phone reboots on his own to the blue honor log screen and doesn't get out of it. We are not able to shut it off, nor go to DLOAD or anything. The only thing I was able to achieve was going to the fastboot. Anything else won't work.
The phone is an Honor 8 bought on Aliexpress. It's a AL10 version but the buyer had the FRD-L19 firmware installed on it. With the DLOAD, the last firmware the phone was on, was an EMUI 4.1 Android 6.0 L19 firmware.
Anyone has any solution in order to install newly a firmware and unbrick the phone please ?
Ramiirou said:
Hi everyone,
My father had a problem with his Honor 8. When the new update was released it bricked the phone. Using the DLOAD, we were able to fix this problem, however he was still experiencing regular unwanted reboots. He decided to try changing the firmware again using the rollback file (from android 7.0 to 6.0) on a phone that was already on Android 6.0... Now the phone reboots on his own to the blue honor log screen and doesn't get out of it. We are not able to shut it off, nor go to DLOAD or anything. The only thing I was able to achieve was going to the fastboot. Anything else won't work.
The phone is an Honor 8 bought on Aliexpress. It's a AL10 version but the buyer had the FRD-L19 firmware installed on it. With the DLOAD, the last firmware the phone was on, was an EMUI 4.1 Android 6.0 L19 firmware.
Anyone has any solution in order to install newly a firmware and unbrick the phone please ?
Click to expand...
Click to collapse
I had the,same experience. There is only one solution : assistance centre
grilla99 said:
I had the,same experience. There is only one solution : assistance centre
Click to expand...
Click to collapse
Hi Grilla99,
Thanks for your feedback. Was it still under warranty ? Did you pay anything ?
Thanks
Ramiirou said:
Hi everyone,
My father had a problem with his Honor 8. When the new update was released it bricked the phone. Using the DLOAD, we were able to fix this problem, however he was still experiencing regular unwanted reboots. He decided to try changing the firmware again using the rollback file (from android 7.0 to 6.0) on a phone that was already on Android 6.0... Now the phone reboots on his own to the blue honor log screen and doesn't get out of it. We are not able to shut it off, nor go to DLOAD or anything. The only thing I was able to achieve was going to the fastboot. Anything else won't work.
The phone is an Honor 8 bought on Aliexpress. It's a AL10 version but the buyer had the FRD-L19 firmware installed on it. With the DLOAD, the last firmware the phone was on, was an EMUI 4.1 Android 6.0 L19 firmware.
Anyone has any solution in order to install newly a firmware and unbrick the phone please ?
Click to expand...
Click to collapse
Hey i think there is a problem with new update , mine too experience same in my case my device is FRD-L02 . After several times i left the phone to Honor CARE. they said it takes upto 10-15 days also said they will replace the motherboard.
So just give it to care before with lock bootloader , dont unlock the bootloader in this case otherwise it will costs a lot. have a good day.
Ramiirou said:
Hi Grilla99,
Thanks for your feedback. Was it still under warranty ? Did you pay anything ?
Thanks
Click to expand...
Click to collapse
Nothing, just waiting for it to repair
The instant solution. Dc-pheonix , use it , buy 15 credits worth 15 euros ,flash with firmware. Then rebrand your Honor 8 using the guide here on XDA. Njoy.
amansaini said:
The instant solution. Dc-pheonix , use it , buy 15 credits worth 15 euros ,flash with firmware. Then rebrand your Honor 8 using the guide here on XDA. Njoy.
Click to expand...
Click to collapse
This is fast and super but it costs , there he can get free service by honor :silly:
dileepxdn said:
This is fast and super but it costs , there he can get free service by honor :silly:
Click to expand...
Click to collapse
True. My solution is only if out of warranty or warranty not provided!
Hi guys !
Thanks for all you answers. The phone is still under warranty so I contacted Alianz since I had a 1 year repair warranty possibilty and I sent the phone to them. I'm now waiting for them to tell me what's going to happen with the phone.
I'll keep you updated with what's going to happen and when we'll get the phone back
Thanks again !
Hi everyone,
I got the phone back from warranty and they solved the problem. I can't really tell what they did because the paper that came with it wasn't very detailed. But the phone is working perfectly anyway.
Thanks to everyone who tried to help solving this matter

I need to rollback (Honor 8), HELP!

I have a seemingly stupid but still annoying problem. As many of you know Android 8 + EMUI 8 came out this summer and I have updated my Honor8. Everything works well, even better (especially with regard to the battery) apart from a problem, quite annoying. I have seen that everyone around complains about the same problem, so it is clear that both a build bug and not a local problem.
Basically ... the bluetooth link with the multimedia system of my car doesn't work as it should, while it worked well with the 7.0.
Tracknames, music infos disappears, sometimes it connects regularly, starting the music, sometimes nothing happens, sometimes the music passes from the car speakers to smartphone (!!)... in short, manage the music in the car It has become a big problem!
I tried all possible options; reset pairing, reset bluetooth, clear cache, activate the developer options to control some low-level aspects of bluetooth, and finally installed Bluetooth Auto Connect which also has several advanced options. Nothing works. In the meantime an update of 8.0 has been released (mine is the buiold 521). The update came out in September ... maybe (MAYBE) this update fixes all bluetooth issues (but i don't have any detailed info about). Until today I have not received any updates and normally I check new version regularly every day. At this point I decided to return to Nougat!
And here the adventure begins!
I CANNOT IN ANY WAY do the downgrade.
What I tried:
- through HiSuite. The "back to previous version" option appears random (rarely); normally the program tells me "the system is up to date". Once appeared I tried to run the procedure, but after the decompression it gives me an error "error updating".
- by standard Rollback procedure. Using a microSD and putting the full version of Nougate in the dload folder. The installation starts but stops almost immediately with the same "update cannot be applied" error.
At this point I am desperate. I cannot update Oreo, I can't go back to Nougat and meanwhile the bluetooth still doesn't work with my car. Remember that before Oreo, everything worked very well!
What can I do? Can you help me?
Thank you
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
m2relax said:
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
Click to expand...
Click to collapse
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Thelothian said:
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Click to expand...
Click to collapse
dont worry/ do u change region of your phone past?
m2relax said:
dont worry/ do u change region of your phone past?
Click to expand...
Click to collapse
Never. And never jailbroken or rooted...
Thelothian said:
Never. And never jailbroken or rooted...
Click to expand...
Click to collapse
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
m2relax said:
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
Click to expand...
Click to collapse
I Heard TWRP doesn't work well on Oreo...
CurlyApple said:
I Heard TWRP doesn't work well on Oreo...
Click to expand...
Click to collapse
no if you use multi tools 8 for install twrp its work perfectly on oero
m2relax said:
no if you use multi tools 8 for install twrp its work perfectly on oero
Click to expand...
Click to collapse
The more you know...
Finally I've decide to try updating to 8.0.0.562. After a month of tries, fails (damn Huawei and his stupid update system), errors and a lot of other stupid things, I was finally able to update my Honor hoping the latest version will fix all the problems. It was a enormous waste of time (searching around internet)... but in the end I found a method described here: https://forum.xda-developers.com/huawei-p20-pro/help/p20-pro-bricked-t3868085#4And if you go ahead you should find the correct firmware link (on a Russian site). Although, IMHO, failing with the classic method was due to the impossibility or some bugs in the update system, to unpack the update files on sdcard. So the solution seems to be to leave both the zip and the unpacked folder.The problems with bluetooth remain, but I hope that now there is not to be crazy applying next updates. ATTENTION: the method above is NOT valid for rollback! If you try, you'll brick your Honor.
And finally I've taken an important decision... for me this is the last Huawei/honor device. Next time I'll go to another brand, with a serious update system.
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
scseke said:
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
Click to expand...
Click to collapse
flash this file with twrp and install stock recovery and do reset factor / finally use hisuite to rollback

New P20 Pro User!!!

Hi Guys,
Just today i got a very good deal on P20 Pro in a pristine quality, so i took the plunge.
The device is still in EMUI 8 (oreo). So, i wanted to update it to Android 10.
So, I downloaded "Firmware Finder for Huawei", but i am getting a warning EMUI version is not supported.
Can u guys help me out here.
Cheers!!!
Error Screenshot
https://ibb.co/wzKwKjt
EMUI version
https://ibb.co/d5bM8HF
Install Huawei HiSuite on your pc and connect phone with your usb cable.. hit update and it should update your phone.. I think it may do it incrementally.. so 9.0 then 9.1 and finally 10.0.. You will see...
Look at this thread.
https://forum.xda-developers.com/huawei-p20-pro/development/emui-10-hisuite-proxy-t4109035
If you need any informations I can help.
Yeah.. was able to figure it out.. and am currently in 9.1 using the HiSuite via PC. Is Android 10 update worth it? If so, i will do it manually via firmware finder method.
mac4rfree said:
Yeah.. was able to figure it out.. and am currently in 9.1 using the HiSuite via PC. Is Android 10 update worth it? If so, i will do it manually via firmware finder method.
Click to expand...
Click to collapse
Yes, it's a pure refresh from 9.1 (a crappy port of Android 9.1)
The firmware finder way is not working anymore. You can use the app to get the links. Nothing more.
You need Hisuite Proxy and Hisuite.
See my posts and everything.
After sometime, again i got few more updates,, and i am currently downloading Android 10 again.. So atleast it wil be with latest security patches.. lets see how it goes..
Btw, i saw a GSI image of Android 10 for P20 Pro. any one uses it here?
mac4rfree said:
After sometime, again i got few more updates,, and i am currently downloading Android 10 again.. So atleast it wil be with latest security patches.. lets see how it goes..
Btw, i saw a GSI image of Android 10 for P20 Pro. any one uses it here?
Click to expand...
Click to collapse
You can't use it unless you unlock your bootloader, which Huawei stopped doing. They then proceeded to remove the method used to unlock the device in Android 10.
Yeah.. i just found out.. its so sad.. its such a beautiful device,, unlocking would have let me use it for a long time now..

software upgrade problem

I recently tried to upgrade my phon to emui 11.I tried to do it manually.But software upgrade was not successful.
Now phone is not booting it's upgraded to emui 11.0.0.151 but saying some messages and going in to erecovery mode.
i went to many professionals but everyone was failed.
Please help me to get out of this horrible situation!!!
you update manually via SDcard or what ?
i bet u didnt know what type firmware on your phone and the type of firmware that u download before u update *according to pic 3
first of all, huawei have many version of EMUI 11 for Mate 30 pro for many region....
so u must check "Base software version" in your phone and matching it with the firmware database... then download and flash it to your phone via SDcard/HISUITE
example.. my phone has base software version called "LIO-LGRP2-OVS 11.0.0.151"
if i want to downgrade/manually upgrade, i must search firmware with code "LIO-LGRP2-OVS"
how to access/search base software version ?
dial *#*#2846579#*#* > veneer information > version info
try watch this
hope it can help u
*sorry for my bad english :3
i checked my region..base version and everything...i used to downgrade through hi suite...but this time...it was failed.and bricked my phone!!
Bethelgeuse said:
you update manually via SDcard or what ?
i bet u didnt know what type firmware on your phone and the type of firmware that u download before u update *according to pic 3
first of all, huawei have many version of EMUI 11 for Mate 30 pro for many region....
so u must check "Base software version" in your phone and matching it with the firmware database... then download and flash it to your phone via SDcard/HISUITE
example.. my phone has base software version called "LIO-LGRP2-OVS 11.0.0.151"
if i want to downgrade/manually upgrade, i must search firmware with code "LIO-LGRP2-OVS"
how to access/search base software version ?
dial *#*#2846579#*#* > veneer information > version info
try watch this
hope it can help u
*sorry for my bad english :3
View attachment 5174641
Click to expand...
Click to collapse
Downgrade is possible only through hisuite?
denzel09 said:
Downgrade is possible only through hisuite?
Click to expand...
Click to collapse
there is another method for huawei called dload.. it is through otg or nm card...but don't know if that works fr huawei mate 30 pro...hi suite method is mostly used.
Hello everyone, I feel that my mate 30 pro is stuck on version 10.1.0.268 it helps to update how can I do it, thanks
waldoud said:
Hello everyone, I feel that my mate 30 pro is stuck on version 10.1.0.268 it helps to update how can I do it, thanks
Click to expand...
Click to collapse
doesn’t boot?? stuck on erecovery or fastboot??
that does not update and does not jump in any way I am still in 10.1
Bethelgeuse said:
you update manually via SDcard or what ?
i bet u didnt know what type firmware on your phone and the type of firmware that u download before u update *according to pic 3
first of all, huawei have many version of EMUI 11 for Mate 30 pro for many region....
so u must check "Base software version" in your phone and matching it with the firmware database... then download and flash it to your phone via SDcard/HISUITE
example.. my phone has base software version called "LIO-LGRP2-OVS 11.0.0.151"
if i want to downgrade/manually upgrade, i must search firmware with code "LIO-LGRP2-OVS"
how to access/search base software version ?
dial *#*#2846579#*#* > veneer information > version info
try watch this
hope it can help u
*sorry for my bad english :3
View attachment 5174641
Click to expand...
Click to collapse
hello
i have mate 30 pro and now in EMUI 11.0.0.189
and my CUST package is 11.0.0.8 (C301)
i think yours is similar to mine
do you know how to downgrade to EMUI 10 mow?
because the firmware finder is no longer working now
i need to downgrade my mate 30 pro
any help on bricked Mate 30 Pro?
it says different operating system.
im using L29 C636
shohanshovo10 said:
tidak boot?? Terjebak di eRecovery atau Fastboot??
Click to expand...
Click to collapse
I also experienced it, stuck with version 10.1.0.268 is already on as usual, but did not find the update again, even downgrading can not
Please help
Thanks.

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