Pixel 2 XL Issues Dialer extremely slow & Deafening notification beeps during calls
Hi all,
I had a quick search on the forums but couldn't find anything related to this. I'm unsure if it's a problem with just the Pixel 2 XL or Android. I've installed all OTA updates and the phone is running 8.1.0. It had both of these errors prior to updating. I have also replaced the entire handset and tested again. Still occurring. I have a Pixel 2 also, which does NOT experience these issues. I'm also running stock, no root/roms. *edit* I went through Google support for both issues, they couldn't find any solutions. They suggested a factory reset and then replaced the handset.
The dialer:
Intermittent problem. Basically when you open the dialer or a contact and initiate a call, the app often freezes for an indeterminate amount of time. It could be 10 seconds it could be over a minute. Eventually it will move to the "call" screen and then freezes/lags again. Once more this can be any length of time up to a minute or more. All other apps work perfectly fine during this process. Eventually the call initiates and you can hear it ring, once in call everything behaves normally.
The notifications:
This one is simple. During a call receiving an SMS or other notification results in an electronic beep sound which plays at full volume. It does the same thing after the call ends. I'm not sure if it's using call or external speakers as the volume is so damn loud it doesn't matter. It legitimately causes me to throw the phone away from my ear and I cannot hear anything besides buzzing for 20 minutes. It actually hurts.
Nothing I do has stopped this except to turn on DND before I make or receive a call, which is useless. I read a few other threads about this being a new feature in 8.1.0 and "intentional". However I think those are referring to the call end beep, or notifications during a call that make the designated notification sound, not a deafening beep. The threads I read suggested removing third party apps and phone permissions, I used a brand new handset and the beeps still happened.
Please does anyone have a suggestion? I'll try anything at this point.
beejuan said:
Hi all,
I had a quick search on the forums but couldn't find anything related to this. I'm unsure if it's a problem with just the Pixel 2 XL or Android. I've installed all OTA updates and the phone is running 8.1.0. It had both of these errors prior to updating. I have also replaced the entire handset and tested again. Still occurring. I have a Pixel 2 also, which does NOT experience these issues. I'm also running stock, no root/roms. *edit* I went through Google support for both issues, they couldn't find any solutions. They suggested a factory reset and then replaced the handset.
The dialer:
Intermittent problem. Basically when you open the dialer or a contact and initiate a call, the app often freezes for an indeterminate amount of time. It could be 10 seconds it could be over a minute. Eventually it will move to the "call" screen and then freezes/lags again. Once more this can be any length of time up to a minute or more. All other apps work perfectly fine during this process. Eventually the call initiates and you can hear it ring, once in call everything behaves normally.
The notifications:
This one is simple. During a call receiving an SMS or other notification results in an electronic beep sound which plays at full volume. It does the same thing after the call ends. I'm not sure if it's using call or external speakers as the volume is so damn loud it doesn't matter. It legitimately causes me to throw the phone away from my ear and I cannot hear anything besides buzzing for 20 minutes. It actually hurts.
Nothing I do has stopped this except to turn on DND before I make or receive a call, which is useless. I read a few other threads about this being a new feature in 8.1.0 and "intentional". However I think those are referring to the call end beep, or notifications during a call that make the designated notification sound, not a deafening beep. The threads I read suggested removing third party apps and phone permissions, I used a brand new handset and the beeps still happened.
Please does anyone have a suggestion? I'll try anything at this point.
Click to expand...
Click to collapse
If you don't have issues with the Pixel 2 and do have issues with the Pixel 2XL, why don't you ask in the Pixel 2XL forum?
Sent from my Pixel 2 using Tapatalk
ajrty33 said:
If you don't have issues with the Pixel 2 and do have issues with the Pixel 2XL, why don't you ask in the Pixel 2XL forum?
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
Quite simply, I missclicked into the wrong forum. Ta!
beejuan said:
Hi all,
I had a quick search on the forums but couldn't find anything related to this. I'm unsure if it's a problem with just the Pixel 2 XL or Android. I've installed all OTA updates and the phone is running 8.1.0. It had both of these errors prior to updating. I have also replaced the entire handset and tested again. Still occurring. I have a Pixel 2 also, which does NOT experience these issues. I'm also running stock, no root/roms. *edit* I went through Google support for both issues, they couldn't find any solutions. They suggested a factory reset and then replaced the handset.
The dialer:
Intermittent problem. Basically when you open the dialer or a contact and initiate a call, the app often freezes for an indeterminate amount of time. It could be 10 seconds it could be over a minute. Eventually it will move to the "call" screen and then freezes/lags again. Once more this can be any length of time up to a minute or more. All other apps work perfectly fine during this process. Eventually the call initiates and you can hear it ring, once in call everything behaves normally.
The notifications:
This one is simple. During a call receiving an SMS or other notification results in an electronic beep sound which plays at full volume. It does the same thing after the call ends. I'm not sure if it's using call or external speakers as the volume is so damn loud it doesn't matter. It legitimately causes me to throw the phone away from my ear and I cannot hear anything besides buzzing for 20 minutes. It actually hurts.
Nothing I do has stopped this except to turn on DND before I make or receive a call, which is useless. I read a few other threads about this being a new feature in 8.1.0 and "intentional". However I think those are referring to the call end beep, or notifications during a call that make the designated notification sound, not a deafening beep. The threads I read suggested removing third party apps and phone permissions, I used a brand new handset and the beeps still happened.
Please does anyone have a suggestion? I'll try anything at this point.
Click to expand...
Click to collapse
Hey, did you get any answers on this,. I'm having the same frustrating issue.
I just started to have this problem a few days out of nowhere. Some on Reddit are having issues too.
https://www.reddit.com/r/GooglePixel/comments/80qh32/pixel_2_xl_dialer_problems/
I found that plugging the phone into charge or computer fixes the issues for a little bit...
Had similar issues with my Verizon Pixel 2. After some searching, I restarted the phone in safe mode and the problem went away, meaning it's a non-stock app interfering with the phone app. I restarted in 'normal' mode, uninstalled Facebook (it's always f'ing Facebook), and have had zero issues since.
thibadude said:
Had similar issues with my Verizon Pixel 2. After some searching, I restarted the phone in safe mode and the problem went away, meaning it's a non-stock app interfering with the phone app. I restarted in 'normal' mode, uninstalled Facebook (it's always f'ing Facebook), and have had zero issues since.
Click to expand...
Click to collapse
Thanks for the fix! Phone.app was killing me!
Related
Ok so in another thread on this site that received zero replies I see at least one other person with this problem. The phone vibrates like crazy during calls when texts are received to the phone. The other thread lists 'Smart Alert' as the root cause. I love that feature, but have been actually using my phone as a phone quite a bit lately and the vibrating during calls is extremely annoying.
Anybody else having this problem and has there been a workaround discovered for it to keep Smart Alert active but avoid this in-call vibration?
I've been having a weird problem that has become very frequent in the past couple days. When I place a call, I will just get complete silence while the counter starts to indicate the call is being made. I thought it was just a failed attempt to connect to the network, until I did some testing and found out that the call is actually being placed and the other person can answer - but they also get silence. When this happens, I don't get that initial little digital S3 tone you hear to indicate a call is being placed, and also don't hear the normal phone ringing tone you hear when you are waiting for someone to pick up. This is now happening on 25-50% of calls I place, so when I don't hear that tone, I just have to hangup and retry a couple times until I get the tones to indicate the call is going to work. It seems like this used to happen maybe once in a very long while, like maybe if you hang up and then immediately try to dial out again...but again, it's now happening very frequently. Anyone know what is going on here?
FYI, I've been on CleanRom 6 for quite a long while with no issues, and I haven't made any changes to my phone setup in weeks that would seem to account for this new issue. Any help would be appreciated. If I can't figure it out, looks like I'll try to wipe everything and start from scratch to see if it'll get rid of the problem.
Update: Tracked this issue to Soundabout app I had recently installed. Verified by uninstalling and reinstalling that app to fix/recreate the problem.
Hey there,
I've googled around and can't seem to find an answer to this...
I bought my Nexus 5 last week from the Play Store and I've been noticing a weird behaviour during calls. Sometimes, I stop hearing the other person, for a very brief period (it has lasted from 3s to about 20/30s). After a certain time, with no user interaction (and provided the other caller does not disconnect), the call comes back.
What's even more weird is that, when this happens, the proximity sensor stops working. The screen turns on and, no matter how close it is to my face (or even if I place a finger over it), it does not turn off for the duration of the "blackout". Everything else is responsive (touchscreen, other phone functions, etc). I'm not sure, but I think the reception bars show no change.
During this "blackout", the other callers report that they cannot hear me speaking.
Should I send it to warranty? Is there a fix? I'm currently running Android KitKat 4.4.2 stock, with no updates to download (I believe 4.4.3 has already been released, but don't know if it will address my issue). My model is the D821.
Thanks for the help
Bump
Google Pixel Going Crazy after 8.0 Update!
It does not let me answer any calls or make any calls, when ever the person on the other end picks up the phone it freezes, or when ever i answer the call the app freezes, crashes, then my pixel restarts, This also happens on any Application which u can make a call on such as Whatsapp, Viber or even facebook messenger.
I have sent so many bug reports, Still no news or luck, Two weeks back an update of 50.2MB was there, i updated and it was ok for 2 or 3 days and this started happening again,
I also notice when ever im watching a video or playing a song on my pixel, and i try to increase or decrease my volume i cant play with the "Media" volume with my volume key on the side of my phone, i can only increase or decrease the volume of 'Call' option.
Also i have noticed that when this happens the phones mic/speaker is having some issues since i tried tuning my Guitar with a Guitar tuner app and the mic wont pic any sound from my guitar.
This is starting to get really annoying and frustrating!!!
Google Please don't Disappoint us,
Hope this issue gets solved Soon!
Hardware mic issue "hairline crack in the audio codec", it is known and my previous pixel had this issue, and I bought a new one since I couldn't send it back for replacement, check Google for RMA.
Made any headway with this problem?
I'm copping it as well, and not very pleased. I use my phone for business, and this is quite debilitating & unprofessional not being able to take a call, obviously.
I had a crash/reboot issue on my pixel xl
I booted into safe mode
then restarted in normal mode and seems to have cleared it
may not cure, but worth a try
are you on stock? beta? custom rom?
Google Pixel Keeps Hanging on phone calls After Android 10 Update
I have Google Pixel 1- Sailfish-128 GB. I am having problems with using the Phone app functionality. When I am receiving any call and I answer it, the phone app crashes and the phone is not usable. Entire system UI crashes and the only option I have is pressing the power and volume down button to force shut it down. Same thing happens when I place any outgoing call through phone app or making/receiving call on any 3rd party apps like Whatsapp, Instagram etc.. I have tried factory reset from settings, Resetting from recovery.. but nothing helps.
Phone works somewhat fine as long as there is not outgoing/incoming calls.
---------- Post added at 12:59 AM ---------- Previous post was at 12:58 AM ----------
I have Google Pixel 1- Sailfish-128 GB. I am having problems with using the Phone app functionality. When I am receiving any call and I answer it, the phone app crashes and the phone is not usable. Entire system UI crashes and the only option I have is pressing the power and volume down button to force shut it down. Same thing happens when I place any outgoing call through phone app or making/receiving call on any 3rd party apps like Whatsapp, Instagram etc.. I have tried factory reset from settings, Resetting from recovery.. but nothing helps.
Phone works somewhat fine as long as there is not outgoing/incoming calls.
Everytime I receive a call using either Instagram or Whatsapp my notifications and phone sounds go haywire after. Immediately after if I use the volume buttons on the side they control the audio for ringtone but not volume for anything else. All sounds are muffled and low or don't ring or make any sound at all. The only option is to restart the phone. So now I'm restarting the phone several times a day.
I've checked zen mode, its off. I've checked adaptive battery, that's not it. I've hard reset the phone 4 times and eventually loaded apps one by one until I found it to be happened with Whatsapp and Instagram. I'm not using the beta of either app.
I've had this issue from day one with this phone. I thought it was the phone, had it replaced within a week of getting it from TMO and its still continuing. This is strange, especially coming from a 6T. I'm at my wits end and ready to get rid of this thing. Anyone else come across this?