Do phone carriers have access to system files? - General Questions and Answers

Good day to you all. i'm the owner of a virgin mobile venture phone. (version 2.3.5) i recently upgraded to a new device, but on the venture i have very important memos that are saved in the system folder called: "com.m7.juke.memo"
i tried to root on my own to gain access to that folder using "baiduroot" but supersu fails to install on all versions. im new to rooting so have no idea why it doesnt work.
i tried the fixes that i found online, like downloading the 2.79 version etc. but nothing works. i'm also confused on weather im actually rooted or not, because while an app in the play store called "fast root checker" says i am, many more apps including "root checker basic" says im not.
i'm a writer and my full manuscript is in that memo folder, and at this time an agent wants to see the full manuscript. so im really in a depressed/panic state right now.
i'm not tech savvy at all, and at this point i really dont have time to try to figure out how to get in that folder.
so what i want to know is: if this rooting thing doesnt work which it looks like it's not. then does the phone carrier have access to those system files incase of emergency?
at this time i dont have access to pc to try to root from there.
any help you can provide me will really be appreciated, thanks.

I don't really understand the problem. If you still have your old phone there should be no problems getting the data by just using that memo app, or what did I miss?
Sent from my Moto G5 using Tapatalk

tys0n said:
I don't really understand the problem. If you still have your old phone there should be no problems getting the data by just using that memo app, or what did I miss?
Sent from my Moto G5 using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply. Well actually the data is in a system file folder. It's a stock memo app that came preinstalled on the phone. And it has no backup or sync option. The phone doesn't either, its very old. Basically I actually had to do a factory reset last month because of a boot loop problem, and I was gonna try to use recovering software to try to recover the data, but after further investigation I found the memo app in the system folder and the date it shows on the app is the same date I made edits to my manuscript, so I figured it might be a chance it was never deleted. So I want to get in there and see if it was still there before using recovery software.

Oh ok, now I see your problem.
I'm sorry to say that all your work got wiped in the factory reset unless you can find it with some data rescue app. Unfortunately this will become very hard if the phone have also been used after that, cause there's a chance it's been overwritten.
You won't find any data in system partition. All app data, even for system apps is written to data partition because system is always read only unless you have root and change things in system.
A factory reset wipes data and cache, but does not touch system because it's never supposed to change (read only).
Sent from my Moto G5 using Tapatalk

O ok. Well if that's the case I hope you can help me figure out this root problem so I can try a couple of rescue apps. I rooted with baiduroot the other day, but SuperSU is not installing on my phone after. What could be the problem? I want to root so I can try a couple of Android based recovering apps. Of course I would just connect to PC and download a recovery app from there, but Unfortunately I don't have access to my PC right now, so I'm hoping to root and use an android based recovering app.

Related

Market showing installation unsuccessful

Sent from my ADR6400L using XDA App
another classic thread with no information sent from a phone...
How do I get the apps installed?
Sent from my ADR6400L using XDA App
You mean the market was not installed? Or apps are failing? Give more details on what you need help with.
I get an unsuccessful installation message
Sent from my ADR6400L using XDA App
I pick things up and put them down... Lol.
___
Sent from my HTC ThunderBolt 4G LTE on XDA Premium.
I'm not sure if the OP is a troll, or just stupid... How hard is it to give ACCURATE information on what you are trying to do.
Trolled. Perhaps.
Troll or not , I have had this issue when trying to update apps. I haven't really figured out what's causing apps not to load. I get "app not installed, no usb or SD card found".
Ill be vague just like the op. Here's what you do clear cache and defaults on the market.
lilmoney30 said:
Troll or not , I have had this issue when trying to update apps. I haven't really figured out what's causing apps not to load. I get "app not installed, no usb or SD card found".
Click to expand...
Click to collapse
Yeah, I've had the same problem, but usually just trying to update the app again works (at least, for me).
lilmoney30 said:
Troll or not , I have had this issue when trying to update apps. I haven't really figured out what's causing apps not to load. I get "app not installed, no usb or SD card found".
Click to expand...
Click to collapse
I get it when the download interrupts and the file is corrupted. So it can't install. I usually just redownload and its fine.
Try unmounting ur SD card, then installing. I had a problem awhile back with specific apps and that fixed it.
Sent from my ADR6400L using Tapatalk
I am having the same problem and it is driving me insane. I have cleared cache in the market. I have rebooted, reflashed, reset to factory, Took out the SD card, put it back in, unmounted it, booted without it.
It doesn't matter what rom I flashed as I have tried several. I just restored my phone with CWM to a backup I made right after I first rooted and the market still doesn't work.
Are you rooted?? Its most likely a bad previous install that needs to be removed first which can be quite troubling because some show that they aren't installed when in actuality they are just not properly. IF YOU ARE ROOTED try using Titanium Backup Root to remove the bad install.
KDKobes said:
Are you rooted?? Its most likely a bad previous install that needs to be removed first which can be quite troubling because some show that they aren't installed when in actuality they are just not properly. IF YOU ARE ROOTED try using Titanium Backup Root to remove the bad install.
Click to expand...
Click to collapse
yeah, I am rooted. have been for a while. I have flashed and used several roms/ kernals etc. The thing is, even if I reset the phone to factory it still does it. I went into Titanium, what or how do I find a bad install?? Is there something to look for?
Heelfan71 said:
yeah, I am rooted. have been for a while. I have flashed and used several roms/ kernals etc. The thing is, even if I reset the phone to factory it still does it. I went into Titanium, what or how do I find a bad install?? Is there something to look for?
Click to expand...
Click to collapse
Possibly the ROM's included the app but have a bad install inside the ROM. I seen this issue with a couple apps specifically FLASH PLAYER. Which app are you having issues with?? When in Titanium Backup go to the Backup/Restore section and it should show all of your installed applications..scroll to see if the application you are trying to install is on the list...if so uninstall it. If this doesn't work its possible there is a previous apk file on your phone of this app which is corrupting the download which can be removed with an app like "ROOT EXPLORER" unfortunately it costs money. To do that you would venture into the system/app folder and delete the apk file if in fact there is one in there. To check to see if there is one most file explorers will allow you to go into these folders but you cannot access anything.
KDKobes said:
Possibly the ROM's included the app but have a bad install inside the ROM. I seen this issue with a couple apps specifically FLASH PLAYER. Which app are you having issues with?? When in Titanium Backup go to the Backup/Restore section and it should show all of your installed applications..scroll to see if the application you are trying to install is on the list...if so uninstall it. If this doesn't work its possible there is a previous apk file on your phone of this app which is corrupting the download which can be removed with an app like "ROOT EXPLORER" unfortunately it costs money. To do that you would venture into the system/app folder and delete the apk file if in fact there is one in there. To check to see if there is one most file explorers will allow you to go into these folders but you cannot access anything.
Click to expand...
Click to collapse
I have Root Explorer. Thanks. seems this is a common problem after searching google. No know solution as everyone has got theirs to work doing something different. I have not made any backups with Titanium as the roms I have used auto re-installed everything. I am wondering if it has something to do with that. Any time I flash a rom now, it says "starting download" for all my apps in the market. They never start though.
it's working now. not sure what I did though. I wiped everything and flashed BAMF remix (what I was using originally) and when I went through the setup I did everything like I did before. Only thing I changed when swapping roms was I would not set up my HTC account in the setup.
I'm not rooted (yet!) and I've been having the same problem with the market for the last two days. Probably half the apps I bought/downloaded hung on authorizing. When finally authorized it took quite a while to download and show under my apps. One took almost an hour to show up. Email notifications were also delayed. Tried clearing the cache but that didn't help...
Sent from my ADR6400L using Tapatalk

Need Help, We Believe We are Being Remote Accessed.

My friend had a nerd friend of hers root her phone for her. She reports it took the person 7 hours to finish the job, which we find suspicious. Here is the phone info after root job, please let us now if there's any other info you need in order to help us:
T-Mobile::
Samsung SGH-T769
Android Version 4.1.2
kernel version 3.0.49-cyanogenod-ga56844d
[email protected]#1
CyanogenMod Verson
10-20121125-NIGHTLY-1769
CM Updater has been stuck downloading for two days now.. I've only ever done one successful root myself, to my Galaxy S3, so the only thing I can think of is to unroot. The main concern we have is that the person who did the rooting now has remote access to her device functions and cameras, seeing as he also did work to her laptop and once it connected to her home network after she got it back from him, it was remote accessing her other devices and shared files on her network, as well as her webcam and microphone.
What you posted is what anyone running cyanogenmod has in /about phone, same as mine.lol
Just look through your file explorer and see what you find and than Google search it. Install avast from play store and it can detect malware or conflicting apps, it also has firewall settings if you install as rooted when prompted. If you find a suspicious app please do post. For curiosities sake..
Its not cyanogenmod its good no worries, ask the other 3 million+ users
Hah, if you are worried about remote access, cyanogenmod doesn't have anything to do with it.
Having said that, there *are* things that a malicious person could install on your phone, especially with access to it for 7 hours, to make you frightened.
Many of these kinds of apps are geared towards peace of mind for the owner, so they can retrieve it if the phone gets lost or stolen.
However, the tools are very powerful. Being able to remotely take audio/photos/video, show your location, turn off the phone, upload photos/video taken with the phone, etc...
Some of these services will survive a "return to stock" when done in the phone. Heh, you're probably really freaked out right now.
The first thing I'd look for is to check the device administrators via settings/security/device administrators
I have one checked myself, because I like the peace of mind that I have a way of getting the phone back, or at least wiping data, should I lose it. (assuming the person doesn't pull the battery and doesn't go through the effort of removing it)
Odds are, this person hasn't done anything seedy...that's not what I'm saying, what I am saying is:
Don't trust people with your phone.
Hey there fellow blazer,,
Recommend you go back to stock and wipe everything there is on the phone, only backup things you absolutely need. It's simple but be careful and follow the steps carefully.
OK
well i went into factory hard reset it, but it is still rooted with cyanogen mod, ur saying that that level of restore will be fine? Ook, im putting AVG & Kaspersky on it, ill let you know how it goes. ok AVG did find one infected program, but it was another AV, either way got rid of it, also used Titanium backup to wipe pretty much everything, including caches and system data. Also went through sdcard0 and sdcard1, removing anything that did not look standard issue.
Cirkustanz said:
The first thing I'd look for is to check the device administrators via settings/security/device administrators
Click to expand...
Click to collapse
that is the one thing i forgot to do, but i wil text her and let her know to check. I checked the one for my GS3, and it has a "com.sec.sprextension.phoneinfo.D.." checked, and none else listed. since that seems to be a system file, and cant be unchecked, it must be okay. Should i tell her that as long as what's listed in her device administrators is either nothing or only a system file then it is fine?
if you're still shady, you could try another rom after wiping :/
Ok so here is how you fix it....
Go to http://10.cmxlog.com/?device=t769#cm-10-20130128-NIGHTLY-t769.zip and download the latest CM10 Rom
Go to http://goo.im/gapps/gapps-jb-20121011-signed.zip and download your Google Apps (google play and frameworks needed for all google stuff)
Boot into recovery mode (long press the power button, choose recovery)
Go into mounts, then format system
Go back to the main screen and format data/factory reset
Go to install zip from sd card and choose internal or external depending on where you put the files.
Install the CM10 zip first.
After CM10 install is complete, install Gaaps zip
Reboot.
This will fresh wipe everything. You will start from scratch and setup when it turns on. You will have to install your apps again, so use Titanium if you want to keep data. Best to start fresh if you are really worried about that sort of thing though. Hope this helps.
I recommend the above suggestion and do a full wipe just to be safe, with formatting the /system partition. When you do a factory reset it do not wipe the system apps, some app like Cerberes can hide in the system partition. Additionally with root, you can install the app LBE (link in my sig) that can prevent permission and internet connection for apps, among other things.
I don't think it's anything to worry about, but it depends on the person who did the rooting, you might be blaming an innocent person. But then there are creeps out there as well.
Sent from XDA app

How To Backup *Everything*

Okay, I'm not a techie and I want to know how to backup everything on my phone before I attempt to root my OnePlus One using KingRoot.
At first I naively thought that copying all files and folders from my phone to my laptop would work, but 3 things seem to suggest it's not as easy as that:
I get an error message every time I try copying the files in the ColorNote folder
I saw a mention somehwere that to backup something called EFS you need to run a special app
I'm guessing that my contacts and SMS messages will not be backed up just by copying files and folders from my phone.
So my question is how do I backup *everything* (not just those things I have specifically refered to here) just in case something goes wrong when running KingRoot?
I would prefer not to have to upload my data to the cloud to back it up if at all possible.
Thanks fine people!
Reece Pondwell said:
Okay, I'm not a techie and I want to know how to backup everything on my phone before I attempt to root my OnePlus One using KingRoot.
At first I naively thought that copying all files and folders from my phone to my laptop would work, but 3 things seem to suggest it's not as easy as that:
I get an error message every time I try copying the files in the ColorNote folder
I saw a mention somehwere that to backup something called EFS you need to run a special app
I'm guessing that my contacts and SMS messages will not be backed up just by copying files and folders from my phone.
So my question is how do I backup *everything* (not just those things I have specifically refered to here) just in case something goes wrong when running KingRoot?
I would prefer not to have to upload my data to the cloud to back it up if at all possible.
Thanks fine people!
Click to expand...
Click to collapse
Do you plan to unlock bootloader and flash custom recovery? If not and you just want root,you can safely skip all of this backup part as kingroot/kingoroot won't do any harm to your device.
Also if you don't like kinguser as default granting roots app,you can change it into SuperSu too.
Here's a great guide by @Nishidh
https://forum.xda-developers.com/ca...ck-switch-kingroot-to-supersu-easily-t3426965
Mr.Ak said:
Do you plan to unlock bootloader and flash custom recovery? If not and you just want root,you can safely skip all of this backup part as kingroot/kingoroot won't do any harm to your device.
Also if you don't like kinguser as default granting roots app,you can change it into SuperSu too.
Here's a great guide by @Nishidh
https://forum.xda-developers.com/ca...ck-switch-kingroot-to-supersu-easily-t3426965
Click to expand...
Click to collapse
Hi and thanks for your reply.
I don't plan to unlock the bootloader. I also wasn't planning on flashing a custom recovery (tbh I don't even know what "flashing" means), however I was thinking of using the KingRoot desktop version and their website states that "the desktop KingRoot version can only be flashed using recovery custom tools". I'm guessing that means that when I run KingRoot it will automatically flash a custom recovery.
BUT if doing that means that my data is wiped then I will stick to the android version even though at the moment I am trying to write an absolute minimum of data to my phone. (My reason for wanting to root is to have one last attempt to recover a load of data that I lost off my phone using a file recovery program that requires root access).
I know that if I run KingRoot just to root it is not supposed to delete any data, but I thought that it was generally thought to be good practice to backup your data before the process anyway just in case something untoward happens (in fact I *think* I read a reccommendation to do that on the official KingRoot website).
Thanks for the video link & tip and, of course, your advice!
Reece Pondwell said:
Hi and thanks for your reply.
I don't plan to unlock the bootloader. I also wasn't planning on flashing a custom recovery (tbh I don't even know what "flashing" means), however I was thinking of using the KingRoot desktop version and their website states that "the desktop KingRoot version can only be flashed using recovery custom tools". I'm guessing that means that when I run KingRoot it will automatically flash a custom recovery.
BUT if doing that means that my data is wiped then I will stick to the android version even though at the moment I am trying to write an absolute minimum of data to my phone. (My reason for wanting to root is to have one last attempt to recover a load of data that I lost off my phone using a file recovery program that requires root access).
I know that if I run KingRoot just to root it is not supposed to delete any data, but I thought that it was generally thought to be good practice to backup your data before the process anyway just in case something untoward happens (in fact I *think* I read a reccommendation to do that on the official KingRoot website).
Thanks for the video link & tip and, of course, your advice!
Click to expand...
Click to collapse
No don't use the desktop version.Use the mobile version and make sure you've fast net connection.Kingroot doesn't install recovery.It just roots,though,ofc not as good as rooting from recovery but still enough for daily tasks.
Mr.Ak said:
No don't use the desktop version.Use the mobile version and make sure you've fast net connection.Kingroot doesn't install recovery.It just roots,though,ofc not as good as rooting from recovery but still enough for daily tasks.
Click to expand...
Click to collapse
Thanks for that. I've tried running KingRoot app, but having some problems as reported here: https://forum.xda-developers.com/oneplus-one/help/kingroot-app-t3573101
Reece Pondwell said:
Thanks for that. I've tried running KingRoot app, but having some problems as reported here: https://forum.xda-developers.com/oneplus-one/help/kingroot-app-t3573101
Click to expand...
Click to collapse
Yes,its totally safe to quit the app.
You can try Kingoroot too.
Mr.Ak said:
Yes,its totally safe to quit the app.
You can try Kingoroot too.
Click to expand...
Click to collapse
Thanks Mr Ak!

Virus on new phone (Protruly v10s)

So I bought one of these babies from an online Chinese website, after using it for a while, I noticed a few random apps here and there would keep installing themselves (emoji flashlight being one in particular) . I decided to scan for viruses and wouldn't you know it, there were quite a few of the trojan variety. anyway, so i decided to do a factory reset and then I installed malwarebytes to do a scan and what do you know, theres a trojan attached to a couple of the built in system apps (contacts and file manager) which unfortunately I cannot delete, only disable.
So the next step I thought was to do a clean install but it seems to be the case the phone must be rooted before this can happen - and being an obscure brand (Protruly v10s) theres nothing in the way of a guide for rooting for this particular model, or indeed even manufacturer.
so i was just wondering if anyone had any thoughts how to best manage the situation going forward, is disabling the infected apps enough or is the case the apps need to be deleted, and if so, what steps can i take to get this to happen.
thanks
Anyone?
China they are watching us.
Apk apps on file manager
Have the same issue here. Even after deleting each apk in the file manager and reset the phone. The apps keeps coming back. You can also see the apps in the file manager by using esfile manager. Select phone memory and search apk. It will show all the apps that is automatically installing in the phone. Try to delete it but it is like an ai monster it keeps respawning. Hope there are experts that can help us in these issues.
Miluki said:
Have the same issue here. Even after deleting each apk in the file manager and reset the phone. The apps keeps coming back. You can also see the apps in the file manager by using esfile manager. Select phone memory and search apk. It will show all the apps that is automatically installing in the phone. Try to delete it but it is like an ai monster it keeps respawning. Hope there are experts that can help us in these issues.
Click to expand...
Click to collapse
The only options I can think of are:
1) find some way to root the device and remove the problem apps completely from system.
2) if the stock firmware is available for the device, you can try downloading the firmware then extracting the firmware to get access to its content, then remove the problem apps from the firmware then repackage the modified firmware and flash it, it should no longer have the problem apps after flashing.
3) if the original firmware isn't available, you can try finding a compatible firmware from a device with the exact same hardware and try that firmware, if that firmware also has apps that are virus/trojan, remove them before you flash the firmware.
Sent from my LGL84VL using Tapatalk
---------- Post added at 12:19 PM ---------- Previous post was at 12:11 PM ----------
jimbobbite said:
So I bought one of these babies from an online Chinese website, after using it for a while, I noticed a few random apps here and there would keep installing themselves (emoji flashlight being one in particular) . I decided to scan for viruses and wouldn't you know it, there were quite a few of the trojan variety. anyway, so i decided to do a factory reset and then I installed malwarebytes to do a scan and what do you know, theres a trojan attached to a couple of the built in system apps (contacts and file manager) which unfortunately I cannot delete, only disable.
So the next step I thought was to do a clean install but it seems to be the case the phone must be rooted before this can happen - and being an obscure brand (Protruly v10s) theres nothing in the way of a guide for rooting for this particular model, or indeed even manufacturer.
so i was just wondering if anyone had any thoughts how to best manage the situation going forward, is disabling the infected apps enough or is the case the apps need to be deleted, and if so, what steps can i take to get this to happen.
thanks
Click to expand...
Click to collapse
Miluki said:
Have the same issue here. Even after deleting each apk in the file manager and reset the phone. The apps keeps coming back. You can also see the apps in the file manager by using esfile manager. Select phone memory and search apk. It will show all the apps that is automatically installing in the phone. Try to delete it but it is like an ai monster it keeps respawning. Hope there are experts that can help us in these issues.
Click to expand...
Click to collapse
Also, if you're uninstalling the apps but they keep coming back after you reset the device, that seems to suggest that there is a hidden partition on your device that contains a copy of the system apps and it keeps restoring them from that partition when you reset the device. I have a Azpen A 750 tablet that does the same thing, I can uninstall the apps and they stay gone until I factory reset the device, then those apps come back.
It's kinda the same as the process on a Windows laptop that has a recovery partition containing a copy of your Windows system then using the "restore to factory defaults" option to reset the PC.
Sent from my LGL84VL using Tapatalk
Hi everybody, how are you? I need help for this device PROTRULY V10S I searched the net for the original ROM but it doesn't exist, I tried to count also PROTRULY SERVER but by now everything has been disabled this company no longer exists. How can I solve it? I sent the phone to BRICK flashing a recovery of a high phone thinking it could work but instead it doesn't start anymore it sends me directly into the bootloader. Please help me the phone is new it is 1 month old.

[Help] How do I recover permanently deleted files from Android Mobile phone?

Recently, I have permanently deleted files from my Android device after factory reset and I didn't take any backup. Is there have any possibility to recover my important data without having any backup?
Try EaseUS MobiSaver app.
You can definitely check the local backup of your phone if you have take backup regularly then, you have enabled to restore data from mobile. Sometimes, files have an automatic backup on Google account. So, you can check your Google backup. In case, if you didn't get back lost after the factory reset then, you may also try the Android data recovery tool. There is no guarantee for data recovery by using any program. But if it will possible to recover files then, it will show the preview of deleted data during the free trial edition.
To be honest, the chances of it would entirely depend on how long you have performed the factory reset. If it has not been so long, then you can actually get your data back. Pick a recovery tool that supports your device, it will let you preview the data and restore them.
Sorry for the delayed reply. For the ones who have the same problem, usually it's difficult to recover them back. You can ask for help from pro shop. Pro shop like Dr.fone, EaseUS MobiSaver, Coolmuster Lab.Fone for Android, etc. I am not sure they can work well or not. Before that, you need to stop using your phone. Cause data can not be recovered if they are overwritten by new data. And do remember to take backup of your phone usually. It's easy and safe.
I'm in the same seat and I also managed to flash an original rom on a Galaxy S8 on top of that.
Tried trial versions of all the mentioned and some others but they aren't able to detect anything relevant.
At the moment I'm wondering whether to take the loss or hand it in to a professional.
Can they do anything more that the different recovery softwares can't?
(I thought my phone was synced through a cloud app but it turns out it wasn't.)
I have used an app Named "DiskDigger" it worked perfect for me for recovering Pictures.
Have NonRoot-Method and Root Methood
dashti.95 said:
I have used an app Named "DiskDigger" it worked perfect for me for recovering Pictures.
Have NonRoot-Method and Root Methood
Click to expand...
Click to collapse
how do i do it?
Sahurley78 said:
how do i do it?
Click to expand...
Click to collapse
its easy just download diskdigger on your android device and it have a button to start recovery
I just found this thread on google, I would like to know if anyone knows a way to recover a deleted application data folder inside the "Android/data" folder in the internal storage, either by adb, usb debugging or with some software since they are important data and I have not gotten any solution .
Thanks in advance.

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