In order to keep this thread clean, please use this one to discuss about Development, Support or Software Updates.
HOW-TO Root, Install Custom Recovery (TWRP) and Restore Stock ROM guide: https://docs.google.com/presentation/d/1NJcDBkLk8zMwyv2BTqRjn2NB_ZOWKjP1fRpSVr44Oxk
ROMs:
To avoid any possible issue, do not forget to backup your NVRAM so that you won't risk to lose your IMEI. How-to: http://www.anythingultimate.in/2015/11/how-to-backup-your-nvram-partition.html
Stock (Android 7.0)
- Latest Official: http://forum.cubot.net/viewforum.php?f=21
DO NOT USE THE "Format All & Download" OPTION IF YOU CARE ABOUT YOUR IMEI! Choose "Firmware Upgrade" instead.
Previous Releases:
None yet.
Flash Tool
- Latest SP Flash Tool for Windows and Linux: https://mega.nz/#F!dYUm0TbB!SWeMLb5Wu1NbRzTPQ8-s_A
Recovery:
- TWRP 3.2.1 by @jemmini : https://mega.nz/#F!YRUVHRAY!5pMO_8cEYqhshT6ZMbNo5w
Root:
Rooting Methods (if you are on Stock ROM)
- SuperSU (flashable using TWRP): http://forum.xda-developers.com/apps/supersu
- Magisk (still via TWRP): https://forum.xda-developers.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445
Extras (Root-Only):
Customization
- Xposed Framework: http://forum.xda-developers.com/showthread.php?t=3034811
Useful Third-Party Apps:
Battery Life
- Amplify: https://play.google.com/store/apps/details?id=com.ryansteckler.nlpunbounce&hl=en
- Greenify: https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=en
TYVM
Thank u very much worked well
wfw cloudwp
Don't dedect my phone.
Hello, I have all driver for cubot x18 installed but sp flash tool doesn't detect my phone(I removed battery). Can someone to help me? I want just to root my phone. P.S : I use Windows 7.
Maybe it helps you
UnderZeroRO said:
Hello, I have all driver for cubot x18 installed but sp flash tool doesn't detect my phone(I removed battery). Can someone to help me? I want just to root my phone. P.S : I use Windows 7.
Click to expand...
Click to collapse
Hi, I'm using win 7/32 and I did not need usb drivers. We restarted the windows, in F8 I turned off checking the drivers' signatures and then started the windows. On the phone I enabled the developer options and the usb troubleshooter. Then I plugged the usb cable (on) to the computer. It will start downloading and installing the drivers. You have to run all the options for connecting the phone to the computer (usb configuration), from simple loading to MTP, PTP and MIDI. When all the drivers have been installed, restart the computer and turn off the phone. At me, (Cubot x 18), I have not removed any battery, neither sims nor microsd. Just with the phone off. When you restart your computer, start the sp flash tool, choose MT6737T_Android_scatter for what you need, choose the option and activate it, and finally plug the phone off to your computer. From now on, everything has to go ... That's the method I use. I was frankly amazed that she was running without a battery in the phone; and all the way to him, just stopped.
@dn said:
Hi, I'm using win 7/32 and I did not need usb drivers. We restarted the windows, in F8 I turned off checking the drivers' signatures and then started the windows. On the phone I enabled the developer options and the usb troubleshooter. Then I plugged the usb cable (on) to the computer. It will start downloading and installing the drivers. You have to run all the options for connecting the phone to the computer (usb configuration), from simple loading to MTP, PTP and MIDI. When all the drivers have been installed, restart the computer and turn off the phone. At me, (Cubot x 18), I have not removed any battery, neither sims nor microsd. Just with the phone off. When you restart your computer, start the sp flash tool, choose MT6737T_Android_scatter for what you need, choose the option and activate it, and finally plug the phone off to your computer. From now on, everything has to go ... That's the method I use. I was frankly amazed that she was running without a battery in the phone; and all the way to him, just stopped.
Click to expand...
Click to collapse
Hey, its work! Thanks so much.
UnderZeroRO said:
Hey, its work! Thanks so much.
Click to expand...
Click to collapse
:good: be happy !
I wish we had an Oreo ROM for this device. It would fly.
JTayta said:
I wish we had an Oreo ROM for this device. It would fly.
Click to expand...
Click to collapse
Would be cool
Hi just got my phone and the mobile data is disconnected. I cannot turn it on and when I try to go into phone settings and try and change the radio band it crashes the application. The option to enable mobile data is there but has no effect. Anyone know of a fix or maybe how to download a new modem? Tyia
Maybe this ...
3vo3d said:
Hi just got my phone and the mobile data is disconnected. I cannot turn it on and when I try to go into phone settings and try and change the radio band it crashes the application. The option to enable mobile data is there but has no effect. Anyone know of a fix or maybe how to download a new modem? Tyia
Click to expand...
Click to collapse
Hello, I think you need to set a new APN. To do this, you must go into Settings-Wireless & networks-More-Cellular networks-Access Point Names. At the top of the bar you will have to press "+" and you will need to configure the new APN according to the mobile phone operator from which you have the SIM card you are using. Once configured, you'll need to save and check it as an asset, the one that your phone will use. That's all. And there would be something else. At my side, I can not catch 4G, it gives me connection error. So I set it on 3G, from -preferred network type. Hope to help.
@dn said:
Hello, I think you need to set a new APN. To do this, you must go into Settings-Wireless & networks-More-Cellular networks-Access Point Names. At the top of the bar you will have to press "+" and you will need to configure the new APN according to the mobile phone operator from which you have the SIM card you are using. Once configured, you'll need to save and check it as an asset, the one that your phone will use. That's all. And there would be something else. At my side, I can not catch 4G, it gives me connection error. So I set it on 3G, from -preferred network type. Hope to help.
Click to expand...
Click to collapse
Thanks mate. The correct apn had been set and it shows 4g connection at the top but simply refuses to connect to mobile data. It all says its switched on etc. When I type +*+*4636*+*+ into dialer screen to bring up phone settings it is there that it says mobile data disconnected and it simply will not switch on.
I've also factory reset the phone and it won't connect to mobile data then either. When I try to change the radio band it crashes.
3vo3d said:
Thanks mate. The correct apn had been set and it shows 4g connection at the top but simply refuses to connect to mobile data. It all says its switched on etc. When I type +*+*4636*+*+ into dialer screen to bring up phone settings it is there that it says mobile data disconnected and it simply will not switch on.
I've also factory reset the phone and it won't connect to mobile data then either. When I try to change the radio band it crashes.
Click to expand...
Click to collapse
Wi-fi going? Perhaps there is something on / off in your phone that limits your access to your mobile data network (billing cycle, data usage, roaming, or anything like that). Frankly, my knowledge is limited, I do not know what else it could be. If wi-fi works, try updating it, you may be lucky.
@dn said:
Wi-fi going? Perhaps there is something on / off in your phone that limits your access to your mobile data network (billing cycle, data usage, roaming, or anything like that). Frankly, my knowledge is limited, I do not know what else it could be. If wi-fi works, try updating it, you may be lucky.
Click to expand...
Click to collapse
Thanks mate. Nah me neither. WiFi does work but no joy with mobile. There's no update available and a factory reset never cleared it. I think the issue lies with the radio band. It simply crashes the application whenever I try to access it.
Not receiving incoming calls when in VoLTE
Since my carrier is activating VoLTE through its network
I cannot receive incoming calls. If my phone receives only the 4G signal (without VoLTE) the phone works perfectly. I tried another sim card of the same carrier...same issue! If I put on the phone a sim card from another carrier it works fine, but I think this carrier is not using VoLTE yet. Using the *#*#4636#*#* menu I switched off "provisioning VoLTE" option...but after a few seconds it turns on again automatically. I do not know yet if the problem is linked to my phone, carrier or a problem on Android. Does anybody can help me? Thanks in advance
PS: my phone is running native Android 7.0 and it is updated with the latest firmware version
Try a drastic solution. Reflash your phone. The problems are with MTK firmware structures, MTK firmwares usually results in lost IMEI or NVRAM issues.
I am a fan of anything MTK phablets, tablets, phones and owned mostly Lenovos about 7 devices, all rooted with TWRP. My advise is to reflash the phone (since we already have the firmware), if it doesnt work the first time after reflash , you probably need to reflash a few more time and you will find that after every reflash there will be random functions and apps broken (after the next reflash the functions and apps are OK but others broken) until you will have all 100% OK. That is my experience with MTK SoC.
Good Morning!
Can you tell me if this procedure works on the new model, the P20? Uses Oreo 8.0.0 with Kernel 3.18.60 ...
Thank you very much
Me too
3vo3d said:
Thanks mate. The correct apn had been set and it shows 4g connection at the top but simply refuses to connect to mobile data. It all says its switched on etc. When I type +*+*4636*+*+ into dialer screen to bring up phone settings it is there that it says mobile data disconnected and it simply will not switch on.
I've also factory reset the phone and it won't connect to mobile data then either. When I try to change the radio band it crashes.
Click to expand...
Click to collapse
Hello guys,
I've the same problem with my X18. Everything works fine. My SIM is active and registered and in the notification bar there is a 4G-icon, I can make some calls, receive SMS and so on. But if I use mobile data, the connection will be interruped after few minutes and in the settings dialog the SIM card is disabled.
Reboot, changing SIM slot takes no effectes. This error is reproduceable.
The device has 3 APN-Settings. Is there any oppurtunity to delete these settings, so that I can receive new APN from my provider or to define it manually?
Best regards
Dan
Good review thanks..
I know this is off thread.. I want to install twrp and magsik on my cubot note 7..
Can't find any info anywhere....
Do you know a safe method pls?
Related
Okay.. Help!
I just recently bought a LG GW620 from a friend.
Usually it runs on Android 1.5
I wanted it to run on Android 2.2
So, i searched the internet and found out that LG gives us this by default, all you have to do is download their update manager and let that run.
So i did.. Until it started telling me that i needed to reconnect the phone.
I did that.. about 5 maybe 6 times. After that, the update program stopped.
I now have, a big fat "!
EMERGENCY MODE" on my screen.
So, i searched, and came across a way that told me to disable the modem.
I did, but still the update program shizzle from LG doesn't seem able to find the phone.
I'm really inches away from going crazy, haven't had any food since 8 o'clock this morning(okay.. just noticed now that that is 12 hours ago.. should get some food)
But.. please.. help me!
Don't make me go back to my Xperia X1 with friggin' Windows Mobile 6.1!
Edit:
I tried this:
routehero said:
OK, got it.
In the settings menu, you can run a factory reset, and after a reboot, it's back to virgin state.
so, to recap:
1) You can recover from bricked state (IE, won't boot) by holding 1+Power on start to get in to Emergency Mode
- You will need LG-Utils
- You will need V10C_00.kdz
- You will need B2CAppSetup.exe (set language to English for ease of use)
- You will need USB modem drivers (I used USB SP modem drivers from LG Modem Driver 4.9.4
-- From LG-Utils directory, run KP500-Utils-EN.exe
-- Phone Model: GW620
-- File: \path\to\V10C_00.kdz
-- Version: V10C_00
-- Takes about 5 minutes and will reboot your unit to charging mode.
2) At this point, you must turn on your device. You won't have much luck doing anything because the GUI is gone, but ADB will continue to work.
- You will need Android SDK
- You will need to have previously set up USB Debugging
- You will need to have previously enabled root for adb
-- Launch adb shell
-- execute: am start -a android.intent.action.MAIN
-- this will prompt you with a GUI to select the app to launch. go in to the settings to issue a factory reset.
3) Voila. On reboot, you are on initial setup screen. You have lost all of your data, but have recovered your device.
Click to expand...
Click to collapse
But.. every time it wants to connect the phone, the phone randomly disconnects from my pc!
What am i doing wrong!? :\ is there a problem with my pc? Is the device completely fried?
Correction: The phone does not randomly disconnect! It only disconnects when i try to talk to it!
Bump.. anyone?
Hey, i have had my sensation about 2 months, now when i connect it to a pc it dosnt ask what connection type to choose, it only charges, in the menu it is set to ask me about connection type, while connected to pc there is now no icon in the notification area (used to say 'charge only' or 'disk drive') even when rebooted into 4ext recovery and mounted/toggle usb connection, it dosnt connect as a disk drive like it has always done in the past, it only charges, i have tried 3 different pc's and 3 different micro usb cables, also have tried updating the firmware to 3.24 and installed ICS with the same result, i think its a hardware issue? last time it worked was 3 days ago connected via usb to a jvc headunit listening to my music files.
Weird problem!
Maybe you could try with a different SD card to eliminate the possibility of it being an SD card problem?
If it still doesn't work with another SD Card it may well be a hardware problem.
k0zmic said:
Weird problem!
Maybe you could try with a different SD card to eliminate the possibility of it being an SD card problem?
If it still doesn't work with another SD Card it may well be a hardware problem.
Click to expand...
Click to collapse
Yea i will try another sd, but on the phone in ES i can see all my files on the sd, and when i take out the card and put it in my laptop all the files are there no problem, i have also tried formatting the sd on the phone, still the same result but i will try a different card, yea i think its an actual hardware problem , cheers
leonclement said:
Hey, i have had my sensation about 2 months, now when i connect it to a pc it dosnt ask what connection type to choose, it only charges, in the menu it is set to ask me about connection type, while connected to pc there is now no icon in the notification area (used to say 'charge only' or 'disk drive') even when rebooted into 4ext recovery and mounted/toggle usb connection, it dosnt connect as a disk drive like it has always done in the past, it only charges, i have tried 3 different pc's and 3 different micro usb cables, also have tried updating the firmware to 3.24 and installed ICS with the same result, i think its a hardware issue? last time it worked was 3 days ago connected via usb to a jvc headunit listening to my music files.
Click to expand...
Click to collapse
Well I had the same problem with the custom ROM I use.
Installing it clean with a full wipe solved it.
It is definitely NOT the pc, laptop or SD-card.
Are you on a custom ROM?
- Yes then install clean with full wipe. (make a nandroid backup!!!) and install all apps new.
- No then do a total reset (reset to factory settings) and do all the install stuff new. After that you can also install with RUU your ROM designated for your device.
You will see your USB connection will show up!!
same here
i have exactly the same problem as described in op.
will try flashing a new rom then also; first have to buy a flashcard reader then to get my new rom ON the sd card....
or do you think a nandroid restore would fix the problem? will try that first.
Will report back
The nandroid might restore the problem.I'd try it first.if not , then do the full wipe reinstall as said above .if at the time of the nandroid back up it was working is a good possibility it will fix the issue. Hope this helps!
Sent from my HTC Sensation 4G using xda premium
I am having the same problem ..... Dont feel like wiping and going stock.
Sent from my HTC Sensation XE with Beats Audio using XDA
Couple of tips that might fix your problem.
If you're running aokp make sure you disable fast charge.
Turn on mtp in USB computer connection settings. I have trouble accessing the options from most custom roms, so a little work around is to install either apex or nova, long press add to home screen - shortcuts - activities - scroll down to Settings - USB computer connection(com.android.settings.usbsettings) . Tap it and you should get a shortcut. Select mtp.
Ultimately, the thing that fixed my same issue was getting a different USB cable lol. You can also try different ports on your computer.
Good luck, hope you can find a solution to your problem! If all else fails, you can try using airdroid for transfer over Wi-Fi
Anyone find a fix on this , mine has started doing this yesterday :crying:
Tried 3 different cables , different usb ports , different sd card , formatting sdcards in 4xt recovery , reflashing firmware.... also htc sync re installed for drivers (htc sync does not see the phone), adb re installed (adb does not see the phone??)
dont think its the rom as adb cannot see the phone in fastboot
anyone any other ideas , tried ninjasalad suggestion on enabling mtp also ??
I think you're fine. I had this problem after flashing ARHD 6.6.X, OrdDriod series, and PkMn series. What I did was the following:
Went into settings. Connect to PC. Unchecked the "ask me" , Restart phone. Then checked "ask me" again. Lastly, restarted phone again.
After doing that a couple times, it worked for me. Maybe you can try that.
This happened to me as well. I think it's a hardware problem
silverboi17 said:
I think you're fine. I had this problem after flashing ARHD 6.6.X, OrdDriod series, and PkMn series. What I did was the following:
Went into settings. Connect to PC. Unchecked the "ask me" , Restart phone. Then checked "ask me" again. Lastly, restarted phone again.
After doing that a couple times, it worked for me. Maybe you can try that.
Click to expand...
Click to collapse
This worked for me. Thanks a million!
same problem, only worse
I have the same problem with my LG optimus G, except my phone screen is broken so that I can't use it at all. I've been trying to connect to my computer to back up my contacts and such but it is only going into charge only mode. I went into the control panel and tried to change it there but I couldn't find it. I have windows 7 by the way. if anyone knows any way to help me pleasee save me!
ReZnOVO said:
I have the same problem with my LG optimus G, except my phone screen is broken so that I can't use it at all. I've been trying to connect to my computer to back up my contacts and such but it is only going into charge only mode. I went into the control panel and tried to change it there but I couldn't find it. I have windows 7 by the way. if anyone knows any way to help me pleasee save me!
Click to expand...
Click to collapse
check these
make sure you have enabled usb debugging mode from settings
install htc drivers
install htc sync(i am not sure if it is necessary)
use 2.0 usb ports
use the original usb cable if you aren't using it yet
wont work, screen broken
rzr86 said:
check these
make sure you have enabled usb debugging mode from settings
install htc drivers
install htc sync(i am not sure if it is necessary)
use 2.0 usb ports
use the original usb cable if you aren't using it yet
Click to expand...
Click to collapse
I can't do that because to enable usb debugging mode you have to use the phone and the phone's screen is completely broken and there's no way to even get into it using the touch screen.
ReZnOVO said:
I can't do that because to enable usb debugging mode you have to use the phone and the phone's screen is completely broken and there's no way to even get into it using the touch screen.
Click to expand...
Click to collapse
actually i just re-read your previous post
are yout alking about a sensation device or about the lg optimus g?
if you are talking about the lg then wrong forum
i can't help you further
LG P690F Unlocked.
1. The settings short cut is not working. So the Settings is not accessible.
2. Unable to change to USB Debug mode as can not access Settings.
3. No internet connection, Unable to connect to Wifi.
4. Unable install /remove any app.
I have tried to do the firmware update/recovery with LG PC Suit IV but its says already latest software so need to update.
Is there any way to recover to factory default settings? Or Upgrade Android?
I am completely lost here. Please HELP me!! Thanks in Advance
What kind of lock?
melahi said:
LG P690F Unlocked.
1. The settings short cut is not working. So the Settings is not accessible.
2. Unable to change to USB Debug mode as can not access Settings.
3. No internet connection, Unable to connect to Wifi.
4. Unable install /remove any app.
I have tried to do the firmware update/recovery with LG PC Suit IV but its says already latest software so need to update.
Is there any way to recover to factory default settings? Or Upgrade Android?
I am completely lost here. Please HELP me!! Thanks in Advance
Click to expand...
Click to collapse
How did you lock it? There are a number of different locks, some of which your service provider will unlock. I have puk locked my phone before, a simple call to my provider fixed the issue.
I've encountered a problem that I'm thoroughly convinced no one can help me fix (mostly due to the amount of time I've already put into seeking a fix). I recently rooted my phone, and it worked, but now I am starting to experience problems. I used VRoot to root the phone. All of the problems I'm experiencing happened after an attempt to boot my phone into recovery mode using the ROM Manager application.
PHONE INFORMATION
Model # - VS870 4G
Firmware - 4.1.2 (Jelly Bean)
Kernel version - 3.4.0-g2696711 [email protected]
Build # - JZO54K
Software version - VS87012A
Issue 1:
My phone no longer connects to wi-fi. Upon selecting the connection and inputting the pass-code the phone only saves the connection but makes no attempts to connect. It can't possibly be the router that is causing the issue because the phone was able to connect flawlessly before I tried booting into recovery mode.
Issue 2:
My phone's status is currently "Rooted" but it doesn't behave like a rooted phone. When attempting to install applications that require root, the applications insist on informing me that my phone is indeed not rooted. When attempting to re-install lost applications after the numerous amount of hard resets I've done, the applications are shown to be already installed yet they are nowhere to be found on the phone.
Issue 3:
Even after installing the updated USB drivers (and multiple re-installs) any computer I plug the phone into refuses to recognize the phone if it is in Emergency mode, yet it is still recognizable in the default mode.
Issue 4:
In order to install apps, I have to download the .apk file because my phone will not connect to Google Play even when I'm directly connected to the internet via usb or using 4G. Various other applications that require an internet connection refuse to work as well which is making the troubleshooting process extremely frustrating.
Fixes I tried -
Reboot, hard reset, battery/SIM/SD removal, selecting the "Avoid poor connections" option, reset router, re-setup wireless connection (tried without a pass as well), switching the IP setting to "Static" (doesn't allow me to select connect if it is on static), toggled the 802.11g only mode, toggled the routers DHCP server option, unrooting phone (SuperUser deems it impossible due to the lack of a su binary, which I don't understand seeing that when the phone is in emergency mode the status of the phone is "Rooted"), installing a stock firmware install via KDZ, as well as failed attempts to manually install CWM (my purpose of trying to manually install CWM is due to a lot of the fixes I found having "being able to boot in recovery mode" as a requirement, which my phone lacks)
So here is/are my question(s):
If I'm not able to unroot the phone, is taking the phone to a manufacturer no longer an option?
Is there a way to "reset" the wireless hardware/software on the device directly that works around my current issues?
Are there any alternatives to installing the KDZ stock firmware file where the device isn't required to be in Emergency mode?
I'm still not exactly sure what a su binary is but is there a way to install it independently?
Thanks in advanced~
And the intricate thesis pattern.
k.imora said:
I've encountered a problem that I'm thoroughly convinced no one can help me fix (mostly due to the amount of time I've already put into seeking a fix). I recently rooted my phone, and it worked, but now I am starting to experience problems. I used VRoot to root the phone. All of the problems I'm experiencing happened after an attempt to boot my phone into recovery mode using the ROM Manager application.
PHONE INFORMATION
Model # - VS870 4G
Firmware - 4.1.2 (Jelly Bean)
Kernel version - 3.4.0-g2696711 [email protected]
Build # - JZO54K
Software version - VS87012A
Issue 1:
My phone no longer connects to wi-fi. Upon selecting the connection and inputting the pass-code the phone only saves the connection but makes no attempts to connect. It can't possibly be the router that is causing the issue because the phone was able to connect flawlessly before I tried booting into recovery mode.
Issue 2:
My phone's status is currently "Rooted" but it doesn't behave like a rooted phone. When attempting to install applications that require root, the applications insist on informing me that my phone is indeed not rooted. When attempting to re-install lost applications after the numerous amount of hard resets I've done, the applications are shown to be already installed yet they are nowhere to be found on the phone.
Issue 3:
Even after installing the updated USB drivers (and multiple re-installs) any computer I plug the phone into refuses to recognize the phone if it is in Emergency mode, yet it is still recognizable in the default mode.
Issue 4:
In order to install apps, I have to download the .apk file because my phone will not connect to Google Play even when I'm directly connected to the internet via usb or using 4G. Various other applications that require an internet connection refuse to work as well which is making the troubleshooting process extremely frustrating.
Fixes I tried -
Reboot, hard reset, battery/SIM/SD removal, selecting the "Avoid poor connections" option, reset router, re-setup wireless connection (tried without a pass as well), switching the IP setting to "Static" (doesn't allow me to select connect if it is on static), toggled the 802.11g only mode, toggled the routers DHCP server option, unrooting phone (SuperUser deems it impossible due to the lack of a su binary, which I don't understand seeing that when the phone is in emergency mode the status of the phone is "Rooted"), installing a stock firmware install via KDZ, as well as failed attempts to manually install CWM (my purpose of trying to manually install CWM is due to a lot of the fixes I found having "being able to boot in recovery mode" as a requirement, which my phone lacks)
So here is/are my question(s):
If I'm not able to unroot the phone, is taking the phone to a manufacturer no longer an option?
Is there a way to "reset" the wireless hardware/software on the device directly that works around my current issues?
Are there any alternatives to installing the KDZ stock firmware file where the device isn't required to be in Emergency mode?
I'm still not exactly sure what a su binary is but is there a way to install it independently?
Thanks in advanced~
Click to expand...
Click to collapse
Any luck? I am having basically the exact problems you are talking about and was wondering if you found a fix or what you ended up doing. Thanks.
do a rollback is needed
Hi,
I have smart switch installed on my pc with windows 10 and i try to backup data from my g920f running latest 6.0.1.
Smart Switch is stuck at "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device"
There's no prompt on my phone. I tried all kinds of reconnecting, restarting but still this dialogue.
What can i do regarding this?
cretu01 said:
Hi,
I have smart switch installed on my pc with windows 10 and i try to backup data from my g920f running latest 6.0.1.
Smart Switch is stuck at "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device"
There's no prompt on my phone. I tried all kinds of reconnecting, restarting but still this dialogue.
What can i do regarding this?
Click to expand...
Click to collapse
I don't know if it will solve it but try clearing cache and defaults of Smart Switch on your phone. If it doesn't work, try reinstalling it.
cretu01 said:
Hi,
I have smart switch installed on my pc with windows 10 and i try to backup data from my g920f running latest 6.0.1.
Smart Switch is stuck at "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device"
There's no prompt on my phone. I tried all kinds of reconnecting, restarting but still this dialogue.
What can i do regarding this?
Click to expand...
Click to collapse
Mine is the same.
Smart switch says requesting permission but phone does nothing
having the same problem since 6.0.1, hope it gets fixed soon
can you at least restore from 5.1.1???
I solved this by factory resetting the phone, which primary disables the purpose of the smart switch backup (i wanted to backup the sms, call log etc. to restore them after factory reset). However, i used smart switch mobile app on my phone and used OTG storage to backup and restore. After factory reset, the prompt for allowing permissions appeared instantly on my phone. I hope it will be fixed in a future smart switch update.
same problem since 6.0.1? Any ideas? I dont want to do factory reset....
Since my 6.0.1 update
Hey y'all I have got the same message as well and i really don't want to have to reset the phone.... it is such a pain to re-set up!!! surely this is a bug. anyone knows how we can report this to Samsung??? Surely an OTA patch can sort this no??
Does anyone have solution for this problem. I am having the same problem. Smart switch won´t make backup without some permission. But whatever I do is not helping. I dont want to make factory reset just for that because I got MM update today and don´t have time for that .
Same here on 6.0.1
Anyone figured this yet?
Can see the phone and it's contents in Win 10 but Smart Switch wont let me back up after today's mm update.
Niks321 said:
Does anyone have solution for this problem. I am having the same problem. Smart switch won´t make backup without some permission. But whatever I do is not helping. I dont want to make factory reset just for that because I got MM update today and don´t have time for that .
Click to expand...
Click to collapse
Are you on MM? If so you need to manually allow permission as MM always ask for it and for any single app! Lollipop didn't behave like that, but MM yes!
Envoyé de mon SM-G928F en utilisant Tapatalk
How to do that? Like there is no pop-up
manuepolis23 said:
How to do that? Like there is no pop-up
Click to expand...
Click to collapse
Via the application settings of the Smart Switch app ?
So, now we need to install Smart Switch mobile as wel? It used to work with only the pc program. Sounds like just another datamining 'feature' I'll just stick to myphone explorer.
*And without anything changed, it magically is working again
Merken_ said:
Via the application settings of the Smart Switch app ?
Click to expand...
Click to collapse
I reset my app preferences and it worked after that. I'm running 6.0.1 unrooted.
mike.garside92 said:
I reset my app preferences and it worked after that. I'm running 6.0.1 unrooted.
Click to expand...
Click to collapse
PERFECT! IT WORKS! THANKS a LOT !
maarawoe said:
Same here on 6.0.1
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Click to collapse
I have there same problem since upgrading to 6.0.1 on my S6. I have the latest version of Smart Switch 4.1.16032_18.
This version works fine with my S4. So I guess there may be a problem with the Android 6 update.
Hope they fix it soon.
dexboy said:
I have there same problem since upgrading to 6.0.1 on my S6. I have the latest version of Smart Switch 4.1.16032_18.
This version works fine with my S4. So I guess there may be a problem with the Android 6 update.
Hope they fix it soon.
Click to expand...
Click to collapse
I think this is a Fix ( with thanks to "mike.garside92" )
I Have now got my Samsung S6 using Android 6.0.1 Backed up to my Windows 10 Pc using Smart Switch
There is no need to load the" Samsung Smart Switch Mobile APP "
On the phone, Tap Settings - Applications - Application manager. Then Tap "more" (top right of screen).
Then select " Reset app preferences ". A window appears saying this will reset your preferences etc. tap reset.
Then reboot phone. When you next connect your USB cable to backup to Smart Switch on your Pc,
A window will appear on your phone, asking to allow Access, Tap allow and you are away.
Hope this helps Guys
dexboy said:
I think this is a Fix ( with thanks to "mike.garside92" )
I Have now got my Samsung S6 using Android 6.0.1 Backed up to my Windows 10 Pc using Smart Switch
There is no need to load the" Samsung Smart Switch Mobile APP "
On the phone, Tap Settings - Applications - Application manager. Then Tap "more" (top right of screen).
Then select " Reset app preferences ". A window appears saying this will reset your preferences etc. tap reset.
Then reboot phone. When you next connect your USB cable to backup to Smart Switch on your Pc,
A window will appear on your phone, asking to allow Access, Tap allow and you are away.
Hope this helps Guys
Click to expand...
Click to collapse
You can also do a small restore (for example call logs or messages). This wil trigger a permission screen. After this you can backup your phone using Smartswitch.