I decided to write a guide on how to recover from a bricked OnePlus One. This is my first guide.
About me: I am a newbie on Android.However, the XDA community has taught me a lot about my Android phone for the first month of using it. That's right! I have only been using Android for less than one month so take this guide with a grain of salt. But if you happen to soft brick your One, this is the guide to turn to. I have created two mind-bending/heartbreaking/frightening scenarios that I have experienced. Though, resolved thanks to this community.
Note: This will wipe your phone!
Scenario 1:
Soft bricked, (CM gear keeps spinning but won't boot to lock screen)
Scenario 2: Updated kernel on a non-compatible firmware.
Soft bricked, screen on 1+ logo and won't boot to lock screen.
Solution:
1. Download the toolbox from: (Make sure you download your version)
http://forum.xda-developers.com/oneplus-one/development/toolbox-oneplus-one-toolbox-t2808987
2. Install the file.
3. Disconnect your OnePlus One from computer and power off your phone.
4. Go into Fastboot Mode (Volume Up + Power button) wait on vibrate
5. Plug in your OnePlus One.
6. Locate and open the OPO Toolbox.
7. Click Flash CM XNPH22R.
8. You should see command prompt open, just wait until it finishes doing it's thing.
9. Unplug and power off your phone.
10. Power ON your phone and wait until it prompts you re-setup your phone.
Congrats you have just fixed your phone from a soft brick. Simply follow the video from the link provided on step 1 to re-root your phone.
Note: If you have unlocked your bootloader, you do not need to unlock it again.
How to find out if you have unlocked bootloader:
1. Locate the folder where you installed the OPO Toolbox.
2. Hold Shift and right click on ANY white area within the folder.
3. Left click 'Open command window here'
4. Type:
fastboot oem device-info
If it returns True on tampered. Then you have unlocked your bootloader.
I hope this guide helps solve your soft-bricked problem. Good luck!
I suggest that a mod moves this to the General section
pandasa123 said:
I suggest that a mod moves this to the General section
Click to expand...
Click to collapse
Report the thread if you think its necessary.
Well I got this FAILED in the command line, and afterwards didnt got a re- setup...
what am I doing wrong here?:crying:
Digital Arm said:
Well I got this FAILED in the command line, and afterwards didnt got a re- setup...
what am I doing wrong here?:crying:
Click to expand...
Click to collapse
You don't have an unlocked bootloader.
Transmitted via Bacon
timmaaa said:
You don't have an unlocked bootloader.
Transmitted via Bacon
Click to expand...
Click to collapse
Thx got it:cyclops:
Scenario 2: Updated kernel on a non-compatible firmware.
Soft bricked, screen on 1+ logo and won't boot to lock screen.
Solution:
1. Download the toolbox from: (Make sure you download your version)
http://forum.xda-developers.com/oneplus-one/development/toolbox-oneplus-one-toolbox-t2808987
2. Install the file.
3. Disconnect your OnePlus One from computer and power off your phone.
4. Go into Fastboot Mode (Volume Up + Power button) wait on vibrate
5. Plug in your OnePlus One.
6. Locate and open the OPO Toolbox.
7. Click Flash CM XNPH22R.
8. You should see command prompt open, just wait until it finishes doing it's thing.
9. Unplug and power off your phone.
10. Power ON your phone and wait until it prompts you re-setup your phone.
Congrats you have just fixed your phone from a soft brick. Simply follow the video from the link provided on step 1 to re-root your phone.
Note: If you have unlocked your bootloader, you do not need to unlock it again.
Hi i am stuck in scenario 2...I did all a u said but i cant flash CM XNPH22R ...where do i find this file...i cant find it on my phone either ..pls help ??
Thank god for this thread omg, saved my life
Locked Bootloader
This didn't work...
My phone is Soft Bricked (oneplus logo freeze) locked bootoader and usb debuging is not enabled.
What can I do to fix it??
RiccoSuave said:
This didn't work...
My phone is Soft Bricked (oneplus logo freeze) locked bootoader and usb debuging is not enabled.
What can I do to fix it??
Click to expand...
Click to collapse
But why happened this ? Whats the last actions attempted to do with the phone before the brick?
Tecleado desde mi 1+1.
Champi12301 said:
But why happened this ? Whats the last actions attempted to do with the phone before the brick?
Tecleado desde mi 1+1.
Click to expand...
Click to collapse
I did an ota update and it went in to a boot-loop, so I went into fast-boot and accidentally locked the boot-loader.
I think I have to try to hard-brick it and try the hard-brick solution with the qualcom drivers.
RiccoSuave said:
I did an ota update and it went in to a boot-loop, so I went into fast-boot and accidentally locked the boot-loader.
I think I have to try to hard-brick it and try the hard-brick solution with the qualcom drivers.
Click to expand...
Click to collapse
Then first you need to unlock the bootloader via fastboot,but that action erases all data. I assume,if you modified the boot via fastboot, USB DEBUGGING is working,so after try to do the softbrick tutorial of the thread.
Tecleado desde mi 1+1.
how do i know which tool box version is mine ?
---------- Post added at 07:42 PM ---------- Previous post was at 07:26 PM ----------
i tried the fastboot method, i successfully run alll the commands but still stuck in the bootloop.
i even tried adb, but i cant go into recovery mode for my computer to detect it. The weird thing is i can easily go into the fastboot mode but for some reason i can go into recovery mode. i tried turning of the phone by holding power button too long and then vol down + power button, still no luck, now im stuck with 2 options,
1. the toolkit solution
2. the qualcom thingy. It's been two days without my opo, and i feel so lost ! PLS if anyone sees my comments plss respond to me PLS! i willl forever be grateful to you!
deanwinchester370 said:
how do i know which tool box version is mine ?
---------- Post added at 07:42 PM ---------- Previous post was at 07:26 PM ----------
i tried the fastboot method, i successfully run alll the commands but still stuck in the bootloop.
i even tried adb, but i cant go into recovery mode for my computer to detect it. The weird thing is i can easily go into the fastboot mode but for some reason i can go into recovery mode. i tried turning of the phone by holding power button too long and then vol down + power button, still no luck, now im stuck with 2 options,
1. the toolkit solution
2. the qualcom thingy. It's been two days without my opo, and i feel so lost ! PLS if anyone sees my comments plss respond to me PLS! i willl forever be grateful to you!
Click to expand...
Click to collapse
Did you find a solution ?
I'm facing the exact same issue on my OPO.
>> bootloader locked
>> no recovery
>> impossible to unlock the bootloader
>> OPO stuck at 1+ logo and keep rebooting agin and again and again...
....i think my OPO is dead T_T
Is it a way to force the bootloader unlock ?
Please HELP !!!
Didn't work for me
I'll give the background first as it might help. I long while back I did a manual upgrade to CM12s using the guide in this video "How to Install CM12S on OnePlus One - No Root or TWRP Required, No Data LOSS" from the oneplus exclusive Youtube channel.
It worked great no problems.
I recently I got the OTA update to CM13. There were several features I didn't like so I decided to go back. I repeated the process shown in the video but now my phone gets stuck on the CM logo screen and won't go past. I tried again but the same result. Then (I can see heads shaking, sorry) I tried a factory reset from the recovery screen, still the same goes past the 1+ logo but gets stuck at the CM logo. Then I found this guide, downloaded the toolbox but when I try to plash it says "fastboot is not recognized as an internal or external command.
Any ideas?
Found a link on one of the threads here that said a guide on Reddit was useful, that didn't work as well. I am trying.
All done
davmeva said:
I'll give the background first as it might help. I long while back I did a manual upgrade to CM12s using the guide in this video "How to Install CM12S on OnePlus One - No Root or TWRP Required, No Data LOSS" from the oneplus exclusive Youtube channel.
It worked great no problems.
I recently I got the OTA update to CM13. There were several features I didn't like so I decided to go back. I repeated the process shown in the video but now my phone gets stuck on the CM logo screen and won't go past. I tried again but the same result. Then (I can see heads shaking, sorry) I tried a factory reset from the recovery screen, still the same goes past the 1+ logo but gets stuck at the CM logo. Then I found this guide, downloaded the toolbox but when I try to plash it says "fastboot is not recognized as an internal or external command.
Any ideas?
Found a link on one of the threads here that said a guide on Reddit was useful, that didn't work as well. I am trying.
Click to expand...
Click to collapse
No one replied to this but never mind, took me two days but I now have a working phone. So you can call in the dogs, cheers
hi davmeva
did you fixed your oneplus one till now or not because i have also same situation here and no success till now .
i did by mistake all this stuff and now nothing work still same condition
if you got any solution please share it
So this morning I was trying to unroot my phone and return it to stock. I found a ROM and was going to use TWRP to flash it on and then replace the recovery with stock... except the ROM I found soft bricked my phone. OK not ideal but found a work around in the Sideload function.
I downloaded ViperROM and it was copying across but got stuck on 7% for ages. The screen was black but vibrating to the power button. After ages I assumed it has crashed so I yanked out the cable and tried to turn my phone off and on again... it doesn't turn off. It just vibrates away when I press the top button. So not only do I have a phone with no OS, I can't get it to turn off and on again.
When I reconnect it to my computer and enter adb devives I can see it's still in Sideboot mode. When I try to "adb reboot bootloader" I get "error: closed".
Any ideas on how I can at least get my phone to load the recovery again?
Please help!
Boxy89 said:
So this morning I was trying to unroot my phone and return it to stock. I found a ROM and was going to use TWRP to flash it on and then replace the recovery with stock... except the ROM I found soft bricked my phone. OK not ideal but found a work around in the Sideload function.
I downloaded ViperROM and it was copying across but got stuck on 7% for ages. The screen was black but vibrating to the power button. After ages I assumed it has crashed so I yanked out the cable and tried to turn my phone off and on again... it doesn't turn off. It just vibrates away when I press the top button. So not only do I have a phone with no OS, I can't get it to turn off and on again.
When I reconnect it to my computer and enter adb devives I can see it's still in Sideboot mode. When I try to "adb reboot bootloader" I get "error: closed".
Any ideas on how I can at least get my phone to load the recovery again?
Please help!
Click to expand...
Click to collapse
Hi, thank you for using XDA assist.
You did not mention the device name. However,
There is a general forum for android here https://forum.xda-developers.com/android/help where you can get better help and support if you try to ask over there.
Good luck.
Vivek_Neel said:
Hi, thank you for using XDA assist.
You did not mention the device name. However,
There is a general forum for android here https://forum.xda-developers.com/android/help where you can get better help and support if you try to ask over there.
Good luck.
Click to expand...
Click to collapse
Ahh sorry. My fault, I thought this was the Android one. And completely dumb move on forgetting the phone! I'l try my luck over there.
Thanks,
Hi I've been searching for a while now but I can't find a topic on this yet.
Recently it rooted my phone but now when I try turning it on it gets stuck at the loading screen, ok. Now then I managed to get to the boot loader from here I go to the recovery option,now here is the problem when I select the recovery option the phone will either go back to the boot loader or will not turn back on. Also in this state my PC cannot see my phone as a device. PS I cant even get to the error screen most people seem to get when they go to the recovery option.
Any help will be much appreciated.
Hello,
I moved you other thread to the correct section, in the future please refrain from starting a second thread with the same topic.
You post will be addressed as soon as possible, no need to start a second thread.
Thread closed.
Thanks,
Sloth
So here is a string of steps I've already been through in trying to save my bricked Nexus 6: [Can't post outside link yet...]
Basically I got the 'your phone is corrupt' message from google and it kept forcibly shutting down. It would not boot up so someone suggested I side load a rescue OTA. At this point recovery existed and I went through all the steps and had it installing, only to fail mid-way through (~52%) and give me a 'read error' on my command prompt. I started the whole process over again just fine and it got to 73% before 'read error' failing again. I thought no big deal, I'll just keep doing this until it gets to 100%. Nope, recovery is gone. I cannot get there anymore. I start into Fastboot mode and scroll to recovery and hit power and it just goes to a new Fastboot screen and keeps flashing every time I try to select it. The Bootloader logs give me a 'failed to validate boot image: ret=-1' message and says 'Boot up failed.'
I can't find a single guide online that doesn't require recovery mode to work. At this point I don't care about my data and just want to get this phone working again before I throw in the towel and pay Motorola $175 for a refurb. I'm just barely over a year too. The Nexus 'expert' gave up and blamed the memory and maybe he is right but I wanted to run this by you guys first. This phone was completely stock and unrooted.
The only reason why I feel there is still a chance is because when I connect USB my computer reads it as an Android Device in Device Manager with 'Android Bootloader Interface' as a sub device. If the computer can read it, isn't there a chance that some kind of software exists that can forcibly load a new bootloader onto this phone without recovery? I'm 'competent' with computers and android phones but I haven't rooted or done any custom stuff in years so I'm at a loss for what's out there.
Thanks in advance for any help you can give me, even if it's to tell me I'm SOL.
Ok so far I have tried to load a custom recovery but that requires an unlocked bootloader. Then I tried using a toolkit to flash stock as a soft-bricked device but that also requires an unlocked bootloader and I can't unlock the damn bootloader. You know, I thought I was just playing it safe by leaving this phone as-is instead of playing around with it but it looks like I screwed myself by doing so.
Is this the wrong forum for this question?
JQ3 said:
Is this the wrong forum for this question?
Click to expand...
Click to collapse
Sorry for the delay
We have a dedicated help section for your device here
http://forum.xda-developers.com/nexus-6/help
Ask there to receive help
Good luck
Hey there,
today I tried to install new android. Everything was OK - I opened ADB installed twrp-3.1.1-0-grace.img on my phone - until I entered "adb reboot recovery". After that my mobile phone get stucked at boot loop - it loads Huawei logo after several second it fades black and restarts itself - I can't even enter recovery mode. I tried to remove back cover and remove battery, start it again while holding volume up but it happened again so I repeated the process and instead i pushed volume down button but problem persisted.
Is there any way I can fix it or I have to buy a new phone.
Thanks for help
TheDogORB said:
Hey there, today I tried to install new android. Everything was OK - I opened ADB installed twrp-3.1.1-0-grace.img on my phone - until I entered "adb reboot recovery"...
Click to expand...
Click to collapse
I don't have this device but, your best bet is to post this question within following Official TWRP thread for your device.
https://forum.xda-developers.com/showthread.php?t=3511067
The following, device specific, thread regarding a TWRP Guide, may also be helpful for you as well.
https://forum.xda-developers.com/showthread.php?t=3325161
Good Luck!
~~~~~~~~~~~~~~~
I DO NOT provide support via PM unless asked/requested by myself. PLEASE keep it in the threads where everyone can share.
First of all thank you for your help.
I let my mobile "die" then it begun start usually but now I have a different problem (can't enter recovery, fastboot, TWRP etc. when holding buttons) so I am gonna write post on forum.
So after many hours of searching and trying different solutions I found it out. I flashed different (older) TWRP and that's it ... it's working now. *facepalm*