Sorry guys, i made a grievous mistake whilst trying to factory reset my wife's samsung J7 by using the free 30 days trial of fonepaw android recovery tool. It was only after resetting the phone that i realized the software wont restore except i buy which is a bit tight now. Can you recommend another free software that can use this backup i have from fonepaw to restore back into the phone. This is really a matter of integrity and she has most of her important contacts on the phone. Please kindly help.
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Hello,
My Nexus 5 is making a cracking/popping noise when I touch the screen in the bottom right corner and I get all kinds of colored lines across the screen. I attached some pictures I have and no, the phone was never dropped. The lines go away when I press on the screen but come back until I reboot. I am planning on contacting Google for a warranty issue through google play store but I have a few questions. I have CyanogenMod M8 installed on it along with TWRP recovery along with Titanium Backup Pro and a slew of other paid apps and customizations for rooted phones.
1) I've seen mixed answers regarding restoring the phone prior to RMA..will they take my phone back with it being flashed or should I revert it to factory?
2) If going back to factory condition, should I do that BEFORE I contact them and they call me back regarding the phone issues?
3) If I want the new phone setup exactly like my current phone is now, what would I do? Is it as easy as making a full backup with TWRP and moving it to my computer then when the new phone comes in, get TWRP setup again then recover from the backup?
Thanks for any help you can give.!
I would flash the factory image before you send it back and restore the tamper flag. No need to do that before you call then as they'll probably have you try to do a factory reset.
You can make a nandroid in twrp, but DO NOT backup the efs partition. You'll be able to flash that on your new phone
Sent from my Nexus 5 using XDA Free mobile app
Definitely restore it to stock using the factory images before sending it back. People have mixed opinions about locking the bootloader or not, but it's very easy to do so why not?
I would restore it to stock before I called them. They may ask you to do some troubleshooting and might want you to tell them what some of the fields say in "About Phone" including the build number, and that's easier to give them if you're on stock rather than CM
You can take a TWRP backup, but as mentioned above do not backup the EFS partition. If you restore EFS to a different phone you will lose your IMEI and will not be able to get cell service
I personally wouldn't bother with resetting the tamper flag but it can't hurt. I RMA'd two Nexus 4s before I even knew about the tamper flag and didn't have an issue. From my experience as long as it's back to stock Google doesn't seem to care if it's been rooted before.
Thanks for the information! Guess It's time to grab the LG flashtool since that will restore and reset the flag in one shot. I saw a nifty threat on it in the forum. Thanks again!
Go back to stock first. They will make you do all the troubleshooting junk first factory reset etc. Once they determine that its hardware they will start the RMA process. I just RMA'd mine and went all the way back to stock locked bootloader and tamper flag reset just to be safe.
Sent from my Nexus 5 using Tapatalk
I went to make a backup and I attached a screenshot of my options, I don't see any EFS partition?
sadkuh said:
I went to make a backup and I attached a screenshot of my options, I don't see any EFS partition?
Click to expand...
Click to collapse
Just use twrp's typical backup. Don't select anything extra. Boot, system, data is all you need
Sent from my Nexus 5 using XDA Free mobile app
I rooted my galaxy note pro 12,2 and uninstalled a lot of original apps. The uninstaller was unable to restore them, therefor did a factoryreset in hopes it would be as new... It did not, now the files are lost forever and i did not take a backup before I started the rooting Is there a way to do a proper factory reset, where all the original apps, settings and files are restored?
rosol85 said:
I rooted my galaxy note pro 12,2 and uninstalled a lot of original apps. The uninstaller was unable to restore them, therefor did a factoryreset in hopes it would be as new... It did not, now the files are lost forever and i did not take a backup before I started the rooting Is there a way to do a proper factory reset, where all the original apps, settings and files are restored?
Click to expand...
Click to collapse
rather than posting, start reading it's possible to restore to stock using odin. a bit of search should help you - but don't do anything until you've done some reading.
as you've posted this several times I've closed this to keep thing clean and in one place
Hello,
I started with Galaxy Note 2- i317M (rogers, canada), rooted with DN3 V4 beta installed. But I wanted to try DN4, so I created a back-up using TWRP and tried installing DN4. However, I later realized that it is not for the LTE versions yet and phone did not recognize SIM anymore. So I wiped the data and tried installing dn3 v5.5, but the phone still did not connect.
Losing all hope I installed DNv4 again, but it still did not work. So i finally just tried restoring from the back-up I made using TWRP. Everything in the phone is same except no network.
Finally I tried restoring from back-up after doing a complete wipe of internal storage and everything except the external card. But still the error does not go away. I researched more about the error and the fact that my imei shows up as null/null. I used the instructions of using EFS professional, but it did not work. The model number in my phone now shows up as SM-G900F and baseband shows as unknown, and it shows DN3V5 Rom despite the clean-up and restoring from DN3V4.
Any guidance available on this please...I need specific steps because after 12 hour search and try-outs I am lost now.....
UPDATE:
Solved it! Here is the solution for anyone in this problem
http://forum.xda-developers.com/showpost.php?p=46231268&postcount=4
worked like a charm.. No reason to throw this and get a new phone
I have had this problem. It didn't happen whilst flashing though. My imei number is now a generic one and I had no efs backup. After 5 days of trying everything I can find I'm giving up. My note 2 is dead as far as I'm concerned. As far as I'm aware to get my imei back I'll have to send it for repair so I'll buy another phone and not a Samsung
I don`t think your phones are dead. I didn`t try it personally, but I`m sure you can restore your EFS back. Just you need to do some research, maybe you could start here:
https://www.google.ro/?gws_rd=ssl#safe=off&q=how+to+recover+efs+folder
Do not give up, read on end you will eventually do it! And, by the way, next time maybe you don`t forget to back up before doing anything to your phone!
nmugurel2003 said:
I don`t think your phones are dead. I didn`t try it personally, but I`m sure you can restore your EFS back. Just you need to do some research, maybe you could start here:
https://www.google.ro/?gws_rd=ssl#safe=off&q=how+to+recover+efs+folder
Do not give up, read on end you will eventually do it! And, by the way, next time maybe you don`t forget to back up before doing anything to your phone!
Click to expand...
Click to collapse
I did back up. with both titanium backup and twrp but it is not working. And I dont think I will give up. I will format is all together and start over if i have to.
Do you think it will work if I format it entirely and start over?
dexterousyash said:
I did back up. with both titanium backup and twrp but it is not working. And I dont think I will give up. I will format is all together and start over if i have to.
Do you think it will work if I format it entirely and start over?
Click to expand...
Click to collapse
Glad to see you solved it!
Hi guys, wasn't sure where to post this and I've been searching the web for hours without coming up with an answer with the best way to fix the problem I've got.
So yesterday my sister gave me her phone saying it was shat and slow and generally rubbish (S4 i9505 running 4.4.2). So I had a brief look at it and she had absolutely no room on the phone at all, it was completely clogged. So I deleted all the cache data (4 gigs!!), as soon as I did this the phone came back to life and started updating everything it could, then made a backup in CWM. Thought while I'm here I may as well put the official Lollipop firmware on it from Sammobile. All was good until I realised that she has never backed anything up to google or any other cloud storage (pretty dumb!) and all of her important stuff I couldn't get back.
So I then had to try and extract some data from the CWM backup... couldn't do it. I just couldn't find the files that she wanted restored. Mainly whatsapp messages and pictures and also Smemo. These are all she needs, there's really important memos apparently, why the hell she never backed them up or had another copy of them is beyond me if they were that important!
So I tried restoring just the data part of the 4.4 CWM restore to the 5.0 rom, looking back now I see this is where I went wrong and was asking for trouble.
So I then tried rolling back to the full CWM backup, all went well so I assumed and it said it was successful. This was until the phone booted. Constant spamming of gapps has stopped working, and no matter what I did I couldn't get it to stop, the phone was unusable with it constantly pinging up, every app was failing, and then it would turn itself off and reboot.
So I Factory reset again and wiped everything, installed the backup again, same thing happened again. Even tried flashing the latest version of gapps, but nothing had any effect.
So now I'm thinking oh feck... I didn't make a backup of the Lollipop install as I thought the rollback would have just cured it, and she had already started messing about with it, making it look pretty and getting people to send her some of the important files she had.
So I thought balls, tough luck and you'll have to start again, your fault for never backing anything up. So I reflashed Lollipop, and for some reason it wouldn't boot. Would just hang at the Samsung logo, this was 4am, I was panicking as I'd effectively bricked her phone. So after lots of boot loops and countless flashes I was looking on ebay for a new phone for her, then suddenly it finally boots on one of the flashes.
Anyway after a lot of faffing about, flashing 4.4 which worked, so flashed 5.0 again, and luckily it booted, I don't know what happened, maybe I missed something as I was so tired, so I signed her into google and let all the apps download while I slept.
Now the question is, I seem to have found a site that explains how to extract individual files vaguely, I just need to get the smemos and whatsapp files and I'm not entirely sure where to look and extract these files. Also, will they corrupt if I try to install them on the 5.0 firmware?
Any help would be much appreciated as I'm really in the stinky brown stuff.
Morning bump if anyone can shed some light on this :crying:
Hi
Thanks for writing to us at XDA Assist. Have you tried using this tool?
[Tool] Cwm nandbackup file Extractor ( .img/ .tar files )
It should extract exactly what you need. If you're only reinstalling those specific apps with their data you should have no issues, just don't restore any system data, that's what caused your problems after restoring the KitKat backup on top of the Lollipop ROM.
No response in two days, thread closed, thanks.
So day before yesterday my dads phone asus zenfone 2 (Z00AD) went into bootloop. it kept booting repeatedly never making it to the home screen. anyway, he took it to asus repair and we got the phone back today. its back to normal but all data is lost. (We had not backed up anything) I downloaded a few android data recovery softwares like mobikin and dr fone but they require the android to be rooted to scan for lost data.
Now my question is, do you think its possible to recover data once the phone has been flashed? I am apprehensive to do the rooting and will only go ahead with it if there is a real chance some lost data may be recovered through such android data recovery softwares.
Please advise. Should I go ahead and root and give it a try?
thank you so much in advance.
You should have backed up before taking it the center(you could have flashed a custom recovery and enable mtp mode and backed up to pc).after a stock ROM is flashed chances of recovery is almost nill.
Just one question, why did you take it down to the shop? It is easy as hell to fix a bricked device. I remember taking down my device to the shop twice and got a new one twice but I managed now to fix it. You will most likely have gotten a replacement for your device. Also, if there is root availible for your device, there are stock rom images to flash via fastboot.