help stuck sim tray! on my Tmo S8+ - Samsung Galaxy S8+ Questions & Answers

Hello all hoping someone might be able to give me some hints or help
So I was at Tmo thinking about going to an S8 active from my S8 plus... I'm going to be doing a lot of international traveling this year I want the extra battery life and durability
When I was in the store i notice my SIM tray is stuck ..it looks like it took a minor ding right on the edge of the tray opposite the pinhole used open it
Otherwise the phone works fine and cosmetically it's fine ... But just can't get the SIM tray to pop open and of course can't get my SD card
The T-Mobile store told me i can not do a Jump unless first I got the phone replaced under warranty
I put in warranty claims and have been waiting since Christmas.
Now they're starting to talk like they want to charge the $175 deductible for damage on a phone I owe 350 on ..
I'd like to just be able to get the damn SIM tray open and be done with it
Realistically I'm just looking for some option to pop the sim tray out or even get a replacement SIM tray and just hook something in the sim tray pinhole to yank it out
Anybody got any ideas or know a decent service center for Samsung that can fix it in Las Vegas

If it's a physical damage as you say, there is nothing you can do in regards to repairing it.
However, there is a cheaper (or free alternative). You can download everything you have on your SD card to Google Drive and then format your card. Send your phone like this and then buy a new card.

My replacement phone was sent to my local tmo store .
So when i went in to T-Mobile the tech trying again to open sim tray on my old phone and was able to get open
So we cancel the warranty exchange and did a jump to s8 active

redhatter said:
My replacement phone was sent to my local tmo store .
So when i went in to T-Mobile the tech trying again to open sim tray on my old phone and was able to get open
So we cancel the warranty exchange and did a jump to s8 active
Click to expand...
Click to collapse
Glad you got it worked out!!

Related

Any app to clone a sim card?

I get tired of swapping my sim card regularly between my Hermes and my iPhone. I have an extra sim card and it would be sweet if there was an app for wm5/6 that would let me clone the card. Obviously I could only have one phone on at a time!
Is there anything like that or are the sim card cloners I see online for sale the only option?
i think they are illegal are they not? sure i remember hearing about this about 5-10 years back where people were getting their sims cloned by theives.
you could always divert calls if you cant get hold of a device.
Against the carriers tos, for sure, but then what isn't against their tos. I doubt they are illegal though. Type in sim card cloner on ebay or google and youll find aobut a billion of them. This one even comes with some super duper sim card: http://cgi.ebay.com/12in1-USB-Sim-C...yZ146493QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Update: I bit the bullet and bought one of these for $10 and will post back once I clone that beast. (I didnt buy it from ebay)
Just thought I'd let you know that the cloners that you can buy on ebay only work with generation 1 sim cards and most providers have been using have been using gen 2 and 3 for a while now so you're probably out of luck if you buy one.
This is the one I bought (hasnt arrived yet): http://www.1topstore.com/product_info.php?products_id=1736
I'm sure your right that it probably won't work. For the $10 price it probably wont be worth my time to ship it back. However, it says it clones 64k sim cards and in my wifes phone the sim card says 64k on it.
I suspect it will make a backup copy odf the contacts and text messages, but not your account itself. Please let us know though if it worked, I must have one!
I got the SIm Card cloner in yesterday. All that fantastic device was capable of doing was breaking my sim card so that when I put it in I got "Unregistered SIM". I had to go down to the store and swap my sim for a new one.
Best $10 that I've ever spent on an item from the great land of Hong Kong.

[B]New phone and insurance[/B]

I am selling a never used blackberry for tmobile on ebay. I got a question from someone asking if a SIM has ever been inserted. I dont know if this is true but he says if a SIM has been inserted than insurance cant be transfered to his account. Only the first SIM inserted can be used for insurance and if so I cant sell this phone as new.
It just came from the store and has never been used but I didnt watch them to see if they put any SIM in and took it out. Is this true?
jlundgren956 said:
I am selling a never used blackberry for tmobile on ebay. I got a question from someone asking if a SIM has ever been inserted. I dont know if this is true but he says if a SIM has been inserted than insurance cant be transfered to his account. Only the first SIM inserted can be used for insurance and if so I cant sell this phone as new.
It just came from the store and has never been used but I didnt watch them to see if they put any SIM in and took it out. Is this true?
Click to expand...
Click to collapse
Talk with the insurance company about transferring insurance to someone else.
I called and they said, "The sim has nothing to do with it' . Insurance is tied to the phone number not the sim. So, according to them only the person who buys it can have the insurance.
Im still unclear about this. If i send the phone out and the person fails on getting insurance I have to deal with him saying item is not as specified. I can change the condition of the phone to say used on ebay.

[Q] I need HELP w/ prepaid carriers

I'm out of the loop in regards to much going on with phones these days. I recently bought an Iphone 4s but it will not be here until this week coming up, my service ends w/ Straight Talk tomorrow and I JUST found out that they no longer carry AT&T sim cards. I cannot and will not buy a T-Mobile branded sim.
Here's what I need to know:
I want to keep my number but as of right now do I have any options to purchase another prepaid sim to keep it? I can't go to Walmart and pick up any sims being that the 4s needs a micro and I thought about cutting my current one that fits my 3Gs but I don't have a cutter.
I'm thinking of just going back to Red Pocket even though they are slightly more expensive but they are potential drama like Straight Talk (I called ST and they said they have micro sims but I'm not wasting $15 dollars to find if the T-Mo sim is indeed micro.
Bottom line is I've had my number for quite a while and want to keep it BUT I need to make the switch to a micro sim and ST is acting funny, suggestions?
Wow 45 views and no help... whoever can just delete this thread, thanks for nothing.
:good:

SIM Card Question

I'm currently on Verizon with an M8. I've got an unlocked Pixel coming from the Google store. I'm about 99% sure I can just pop my current SIM in there and away I go.
Should I consider getting a new SIM prior to getting the new phone? Have SIM cards changed in technology at all? The one I have in my phone is probably 2 years old or more.
the only thing i can add is, i had a similar convo with google fi. I have a nexus 6 and he said that the sim will activate right away in my pixel.
bwthor20 said:
I'm currently on Verizon with an M8. I've got an unlocked Pixel coming from the Google store. I'm about 99% sure I can just pop my current SIM in there and away I go.
Should I consider getting a new SIM prior to getting the new phone? Have SIM cards changed in technology at all? The one I have in my phone is probably 2 years old or more.
Click to expand...
Click to collapse
Theory states it should work when you stick the sim card in, assuming both phones use the same size sim card. Though you may have to go through an additional step to finish activation as might be required by the CDMA portion of the phone/network.
It will definitely work if the same size.
bwthor20 said:
I'm currently on Verizon with an M8. I've got an unlocked Pixel coming from the Google store. I'm about 99% sure I can just pop my current SIM in there and away I go.
Should I consider getting a new SIM prior to getting the new phone? Have SIM cards changed in technology at all? The one I have in my phone is probably 2 years old or more.
Click to expand...
Click to collapse
Yes, put it in and it should auto re-assign the ICCID to the new IMEI.
I got a completely different answer from a VZW Care rep (which I know doesn't mean much) last week. My current phone has a micro sim and the Pixel uses a nano so it makes sense that I'd have to get one. The part that confused me was, the rep said Google should be supplying a new nano card with the phone.
Has anyone else heard that?
Edit: Just checked the Pixel site and here's what it lists (no SIM)
What's in the box
Pixel or Pixel XL
USB-C 18W adapter with USB-PD
USB-C to USB-C cable
USB-C to USB Standard-A plug cable
SIM tool
OTG Dongle
Safety and Warranty information
Quick start guide
Google Play Music promo card
Google Assistant card
Google Social promo card
So I guess I need to order one from VZW (my carrier)
pmterp said:
I got a completely different answer from a VZW Care rep (which I know doesn't mean much) last week. My current phone has a micro sim and the Pixel uses a nano so it makes sense that I'd have to get one. The part that confused me was, the rep said Google should be supplying a new nano card with the phone.
Has anyone else heard that?
Edit: Just checked the Pixel site and here's what it lists (no SIM)
What's in the box
Pixel or Pixel XL
USB-C 18W adapter with USB-PD
USB-C to USB-C cable
USB-C to USB Standard-A plug cable
SIM tool
OTG Dongle
Safety and Warranty information
Quick start guide
Google Play Music promo card
Google Assistant card
Google Social promo card
So I guess I need to order one from VZW (my carrier)
Click to expand...
Click to collapse
There's a few ways to do the same thing.
Easy way: Buy a sim cutter on ebay and cut it down, takes 1 second to cut.
Hard way: Go to VZW store and waste 1 hour of your life to have an 18 year old kid tell you they can't do it, it technically is not possible, you have to buy a Verizon phone for their sim cards to function, speak to manager, rinse repeat.
jawmail said:
There's a few ways to do the same thing.
Easy way: Buy a sim cutter on ebay and cut it down, takes 1 second to cut.
Hard way: Go to VZW store and waste 1 hour of your life to have an 18 year old kid tell you they can't do it, it technically is not possible, you have to buy a Verizon phone for their sim cards to function, speak to manager, rinse repeat.
Click to expand...
Click to collapse
I would be a little weary of the SIM cutter method. Those cutters will trim it down to the right shape but I think the larger Sims are slightly thicker which can cause trouble after you put a thicker SIM into the holder and possibly bend the contacts a little more than intended. The risk of a problem is amplified when you or the next guy puts in a regular nano SIM and has "check SIM" errors and the like.
I actually did this myself with my m8 and sanded the SIM's face down to minimize risk of the problem other people has reported at the time. I never felt good about it afterward.
cntryby429 said:
I would be a little weary of the SIM cutter method. Those cutters will trim it down to the right shape but I think the larger Sims are slightly thicker which can cause trouble after you put a thicker SIM into the holder and possibly bend the contacts a little more than intended. The risk of a problem is amplified when you or the next guy puts in a regular nano SIM and has "check SIM" errors and the like.
I actually did this myself with my m8 and sanded the SIM's face down to minimize risk of the problem other people has reported at the time. I never felt good about it afterward.
Click to expand...
Click to collapse
Yes the nano sim is slightly thinner, look it up (0.09mm or 0.0035 inch) that's not much, buy some sand paper if you want, still takes 1 minute or less :laugh:
Just grab a new sim at the VZW store. They are free.
MrBaltazar said:
Just grab a new sim at the VZW store. They are free.
Click to expand...
Click to collapse
While the idea of cutting and sanding the SIM isn't completely out of the question, I didn't want to wait on the SIM cutter shipping. I went by my local VZW store, told the guy I needed a nano SIM for my Pixel that was on the way from Google. He grabbed one, designated it for my account and handed it to me with a receipt for $0.
I'm not sure if its just my area but the retail stores (VZW owned, not the resellers) seem to have improved quite a bit over the last year. Lines are shorter, reps are less argumentative, and an overall okay experience.
What are you guys going to do for voicemail? The Google version won't have the bloat you'll need for that. I assume volte will work. Video chat likely won't though.
larsdennert said:
What are you guys going to do for voicemail? The Google version won't have the bloat you'll need for that. I assume volte will work. Video chat likely won't though.
Click to expand...
Click to collapse
Call your own number for voice mail. Doesn't that still work? I'll find out nex week when my Pixel arrives.

Ordering from samsung, says I can activate online, but I already has SIM

I have Tmobile and on the website it says online activation and that it comes with a SIM card in it. However I already have a nano simcard as I have the S7 edge. Do I just pop my current sim card in it like I normally do when buying a phone?
You can technically, so you can keep the extra one as a spare. I still have a nano SIM for my S6, but I'm apparently getting a new one when I pick up my S8 from Best Buy at launch, so probably just gonna just use that, unless the guy's gonna plop in my old one in. But, in your case, if you plop your old one in BEFORE turning it on, I don't see why your current one wouldn't work.
FluxionFluff said:
You can technically, so you can keep the extra one as a spare. I still have a nano SIM for my S6, but I'm apparently getting a new one when I pick up my S8 from Best Buy at launch, so probably just gonna just use that, unless the guy's gonna plop in my old one in. But, in your case, if you plop your old one in BEFORE turning it on, I don't see why your current one wouldn't work.
Click to expand...
Click to collapse
I must have like 3 nano sims just laying around lol I buy so many phones.
Also about having a spare since I have a few extra Tmobile ones and I last month gave my dad my S7 because my dad's S5 was dying. Anyway the S5 uses the older larger SIM card so I took one of my spares to the Tmobile store to get him converted over and figured I'd save $25 bucks, but then the guy claimed they can't use them and makes me buy yet another SIM card for $25.
Is that true or did they just pull one on me in order to get $25 from me? So I will have 4 of these laying around when I get my s8 Plus lol.
Haha lawl. When I got my S6, despite getting it secondhand off Swappa, it came with a brand new nano SIM. When I activated it, I had to use the new nano SIM since I was upgrading from the S3, which uses the micro SIM.
Hm, I have heard that you can get charged for a SIM card if your current one isn't working, but if you already have one that's brand new, why would they charge you? I wonder if that's a T-Mobile thing, since I have AT&T and I've never gotten charged for a new SIM.
I should ask a rep next time I'm in an AT&T store regarding SIM cards. I had a friend on T-Mobile who thought her SIM card wasn't working, and when she went there, if it really was her SIM, they'd charge her $25 for a new one. Luckily, it was a phone issue, so she didn't get charged.
As long as the nano SIM was never taken out of it's original packaging, then they really shouldn't have charged you. If your spares were lying around as is, then I can see why they could charge you, as they assume that it's used, so it has someone else's info on it.

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