[B]New phone and insurance[/B] - General Questions and Answers

I am selling a never used blackberry for tmobile on ebay. I got a question from someone asking if a SIM has ever been inserted. I dont know if this is true but he says if a SIM has been inserted than insurance cant be transfered to his account. Only the first SIM inserted can be used for insurance and if so I cant sell this phone as new.
It just came from the store and has never been used but I didnt watch them to see if they put any SIM in and took it out. Is this true?

jlundgren956 said:
I am selling a never used blackberry for tmobile on ebay. I got a question from someone asking if a SIM has ever been inserted. I dont know if this is true but he says if a SIM has been inserted than insurance cant be transfered to his account. Only the first SIM inserted can be used for insurance and if so I cant sell this phone as new.
It just came from the store and has never been used but I didnt watch them to see if they put any SIM in and took it out. Is this true?
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Talk with the insurance company about transferring insurance to someone else.

I called and they said, "The sim has nothing to do with it' . Insurance is tied to the phone number not the sim. So, according to them only the person who buys it can have the insurance.
Im still unclear about this. If i send the phone out and the person fails on getting insurance I have to deal with him saying item is not as specified. I can change the condition of the phone to say used on ebay.

Related

Any app to clone a sim card?

I get tired of swapping my sim card regularly between my Hermes and my iPhone. I have an extra sim card and it would be sweet if there was an app for wm5/6 that would let me clone the card. Obviously I could only have one phone on at a time!
Is there anything like that or are the sim card cloners I see online for sale the only option?
i think they are illegal are they not? sure i remember hearing about this about 5-10 years back where people were getting their sims cloned by theives.
you could always divert calls if you cant get hold of a device.
Against the carriers tos, for sure, but then what isn't against their tos. I doubt they are illegal though. Type in sim card cloner on ebay or google and youll find aobut a billion of them. This one even comes with some super duper sim card: http://cgi.ebay.com/12in1-USB-Sim-C...yZ146493QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Update: I bit the bullet and bought one of these for $10 and will post back once I clone that beast. (I didnt buy it from ebay)
Just thought I'd let you know that the cloners that you can buy on ebay only work with generation 1 sim cards and most providers have been using have been using gen 2 and 3 for a while now so you're probably out of luck if you buy one.
This is the one I bought (hasnt arrived yet): http://www.1topstore.com/product_info.php?products_id=1736
I'm sure your right that it probably won't work. For the $10 price it probably wont be worth my time to ship it back. However, it says it clones 64k sim cards and in my wifes phone the sim card says 64k on it.
I suspect it will make a backup copy odf the contacts and text messages, but not your account itself. Please let us know though if it worked, I must have one!
I got the SIm Card cloner in yesterday. All that fantastic device was capable of doing was breaking my sim card so that when I put it in I got "Unregistered SIM". I had to go down to the store and swap my sim for a new one.
Best $10 that I've ever spent on an item from the great land of Hong Kong.

Bought a broken phone from a Tmobile authorized retailer... help!

Not sure what to do and I know Im partially to blame here too. I found someone selling an HTC Sensation on craigslist for a decent price. They said it was in brand new shape and nothing at all wrong with it. I called him up to talk about the phone since I was weary of buying from someone I didnt know
He told me he was a sales director for Tmobile so based on that I went up and met him to buy it about 40 miles away and I also went to his kiosk which turned out to be an authorized retailer and not a real Tmobile store.
I turned the phone on and it seemed to work, so I gave him the money and went to my car to put my sim in. At that time when removing the case the power button fell off. I brought it back to him and he said tough luck you already bought it... I went back to my car and was able to get it turned on again, and it had no signal at all. It wouldnt even make an emergency call.
I drove home defeated hoping to send it in to HTC for repairs under warranty, but after having my friend look at it, he noticed all the screws in the back were missing, meaning its void now...
Any idea what I can do here? The guys not returning calls or txts I send him and it looks like I have an expensive paper weight...
redspeed said:
Not sure what to do and I know Im partially to blame here too. I found someone selling an HTC Sensation on craigslist for a decent price. They said it was in brand new shape and nothing at all wrong with it. I called him up to talk about the phone since I was weary of buying from someone I didnt know
He told me he was a sales director for Tmobile so based on that I went up and met him to buy it about 40 miles away and I also went to his kiosk which turned out to be an authorized retailer and not a real Tmobile store.
I turned the phone on and it seemed to work, so I gave him the money and went to my car to put my sim in. At that time when removing the case the power button fell off. I brought it back to him and he said tough luck you already bought it... I went back to my car and was able to get it turned on again, and it had no signal at all. It wouldnt even make an emergency call.
I drove home defeated hoping to send it in to HTC for repairs under warranty, but after having my friend look at it, he noticed all the screws in the back were missing, meaning its void now...
Any idea what I can do here? The guys not returning calls or txts I send him and it looks like you have an expensive paper weight...
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Click to collapse
Listen to your instinct. It tried to tell you. Anyhow, you basically got screwed. I am not sure there is too much you can do about it... Craigslist even warns about stuff like this. It was at your own risk :/
Even him telling you he was a sales director of T-Mobile then seeing his "kiosk" would have raised all sorts of red flags... it did with me.
KitsuKun said:
Listen to your instinct. It tried to tell you. Anyhow, you basically got screwed. I am not sure there is too much you can do about it... Craigslist even warns about stuff like this. It was at your own risk :/
Even him telling you he was a sales director of T-Mobile then seeing his "kiosk" would have raised all sorts of red flags... it did with me.
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I know I should have plugged in my sim card right there in front of him before buying it... I was stupid I dont know what I was thinking... probably nothing Tmobile can do to help me? I bought the phone from him and went to his kiosk at the mall. I know Tmobile holds them to certain standards, and I dont know if selling phones to people on the side while working is something they can do?
Report him. He sold you a faulty phone not working as advertised.
Sent from my SGH-T959 using XDA
redspeed said:
I know I should have plugged in my sim card right there in front of him before buying it... I was stupid I dont know what I was thinking... probably nothing Tmobile can do to help me? I bought the phone from him and went to his kiosk at the mall. I know Tmobile holds them to certain standards, and I dont know if selling phones to people on the side while working is something they can do?
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If he took you to the kiosk, then go back to the kiosk and tell them that you are going to talk to tmobile corporate about it.
If you bought on the kiosk I think you can speak to t-mobile. It is not important that ou found it on the craiglist. He can do thet on the official kiosk.

[Q] I need HELP w/ prepaid carriers

I'm out of the loop in regards to much going on with phones these days. I recently bought an Iphone 4s but it will not be here until this week coming up, my service ends w/ Straight Talk tomorrow and I JUST found out that they no longer carry AT&T sim cards. I cannot and will not buy a T-Mobile branded sim.
Here's what I need to know:
I want to keep my number but as of right now do I have any options to purchase another prepaid sim to keep it? I can't go to Walmart and pick up any sims being that the 4s needs a micro and I thought about cutting my current one that fits my 3Gs but I don't have a cutter.
I'm thinking of just going back to Red Pocket even though they are slightly more expensive but they are potential drama like Straight Talk (I called ST and they said they have micro sims but I'm not wasting $15 dollars to find if the T-Mo sim is indeed micro.
Bottom line is I've had my number for quite a while and want to keep it BUT I need to make the switch to a micro sim and ST is acting funny, suggestions?
Wow 45 views and no help... whoever can just delete this thread, thanks for nothing.
:good:

Ordering from samsung, says I can activate online, but I already has SIM

I have Tmobile and on the website it says online activation and that it comes with a SIM card in it. However I already have a nano simcard as I have the S7 edge. Do I just pop my current sim card in it like I normally do when buying a phone?
You can technically, so you can keep the extra one as a spare. I still have a nano SIM for my S6, but I'm apparently getting a new one when I pick up my S8 from Best Buy at launch, so probably just gonna just use that, unless the guy's gonna plop in my old one in. But, in your case, if you plop your old one in BEFORE turning it on, I don't see why your current one wouldn't work.
FluxionFluff said:
You can technically, so you can keep the extra one as a spare. I still have a nano SIM for my S6, but I'm apparently getting a new one when I pick up my S8 from Best Buy at launch, so probably just gonna just use that, unless the guy's gonna plop in my old one in. But, in your case, if you plop your old one in BEFORE turning it on, I don't see why your current one wouldn't work.
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I must have like 3 nano sims just laying around lol I buy so many phones.
Also about having a spare since I have a few extra Tmobile ones and I last month gave my dad my S7 because my dad's S5 was dying. Anyway the S5 uses the older larger SIM card so I took one of my spares to the Tmobile store to get him converted over and figured I'd save $25 bucks, but then the guy claimed they can't use them and makes me buy yet another SIM card for $25.
Is that true or did they just pull one on me in order to get $25 from me? So I will have 4 of these laying around when I get my s8 Plus lol.
Haha lawl. When I got my S6, despite getting it secondhand off Swappa, it came with a brand new nano SIM. When I activated it, I had to use the new nano SIM since I was upgrading from the S3, which uses the micro SIM.
Hm, I have heard that you can get charged for a SIM card if your current one isn't working, but if you already have one that's brand new, why would they charge you? I wonder if that's a T-Mobile thing, since I have AT&T and I've never gotten charged for a new SIM.
I should ask a rep next time I'm in an AT&T store regarding SIM cards. I had a friend on T-Mobile who thought her SIM card wasn't working, and when she went there, if it really was her SIM, they'd charge her $25 for a new one. Luckily, it was a phone issue, so she didn't get charged.
As long as the nano SIM was never taken out of it's original packaging, then they really shouldn't have charged you. If your spares were lying around as is, then I can see why they could charge you, as they assume that it's used, so it has someone else's info on it.

help stuck sim tray! on my Tmo S8+

Hello all hoping someone might be able to give me some hints or help
So I was at Tmo thinking about going to an S8 active from my S8 plus... I'm going to be doing a lot of international traveling this year I want the extra battery life and durability
When I was in the store i notice my SIM tray is stuck ..it looks like it took a minor ding right on the edge of the tray opposite the pinhole used open it
Otherwise the phone works fine and cosmetically it's fine ... But just can't get the SIM tray to pop open and of course can't get my SD card
The T-Mobile store told me i can not do a Jump unless first I got the phone replaced under warranty
I put in warranty claims and have been waiting since Christmas.
Now they're starting to talk like they want to charge the $175 deductible for damage on a phone I owe 350 on ..
I'd like to just be able to get the damn SIM tray open and be done with it
Realistically I'm just looking for some option to pop the sim tray out or even get a replacement SIM tray and just hook something in the sim tray pinhole to yank it out
Anybody got any ideas or know a decent service center for Samsung that can fix it in Las Vegas
If it's a physical damage as you say, there is nothing you can do in regards to repairing it.
However, there is a cheaper (or free alternative). You can download everything you have on your SD card to Google Drive and then format your card. Send your phone like this and then buy a new card.
My replacement phone was sent to my local tmo store .
So when i went in to T-Mobile the tech trying again to open sim tray on my old phone and was able to get open
So we cancel the warranty exchange and did a jump to s8 active
redhatter said:
My replacement phone was sent to my local tmo store .
So when i went in to T-Mobile the tech trying again to open sim tray on my old phone and was able to get open
So we cancel the warranty exchange and did a jump to s8 active
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Glad you got it worked out!!

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