Front facing camera isses - HTC Camera app - HTC U11 Life Questions & Answers

Hey everybody,
I'm having a weird issue with my U11 Life - the stock HTC Camera app doesn't save photos taken with front facing camera. It gets stuck in the Processing stage - with or without HDR Boost, 12 or 16 MPx resolution, same effect.
The selfie videos are just fine and other apps are working perfectly well, but I can only get 4MPx resolution for the photos .
Was wondering if anyone has a similar issue.
HTC U11 Life EU Android One, 64GB/4GB
HTC Camera app v. 9.30.1009003
Stock ROM, December 1 Security Update.

I have the same problem
HTC U11 Life (EU, German) 32GB/3GB
HTC Stock Camera App version: 9.30.1009003
Security Update: 1.December.2017
Stock Rom.

It is the same here with November security patch. I think it depends on the update of 30th December.
BTW. Wich Build number do you have after security update?
Gesendet von meinem HTC U11 life mit Tapatalk

Same problem here. I installed the Google camera and that works well.
Update 5 jan 2018:
I contacted HTC Support and they suggested to restore the default settings in the camera app. I also cleared the memory of the app. All this worked for me.
In the meantime, the camera app also got a update so what brought the solution...?

Thanks a lot, everybody!
Contacted HTC about the issue, waiting for the answer. If they come up with something useful will post here. Using Open Camera for now, will give Google camera a try

MC_Ohr said:
It is the same here with November security patch. I think it depends on the update of 30th December.
BTW. Wich Build number do you have after security update?
Gesendet von meinem HTC U11 life mit Tapatalk
Click to expand...
Click to collapse
The Build Number is 1.09.401.2.9.0_g

Same Here. Give Open Camera a Chance. Like it so fare and everything works fine.

Hi!
Could you please share if HTC provided any useful reply? I have a similar issue. The HTC support advised to clear cache and data, check in safe mode and finally reset factory data. None of that solved the problem. So now they ask to send the device to their service centre.

January 4, 2018 update for the HTC Camera app fixed the issue.
HTC Camera app ver. 9.30.1017320

vindarten said:
January 4, 2018 update for the HTC Camera app fixed the issue.
HTC Camera app ver. 9.30.1017320
Click to expand...
Click to collapse
i got my phone yesterday and with a system update right from the start but my camera says 9.30.1008337. i've tried but there is no updates for me today. and yes, it gets stuck...
Just saw in play store that there was an update...and now it works...

Juttka said:
Hi!
Could you please share if HTC provided any useful reply? I have a similar issue. The HTC support advised to clear cache and data, check in safe mode and finally reset factory data. None of that solved the problem. So now they ask to send the device to their service centre.
Click to expand...
Click to collapse
I contacted HTC Support and they suggested to restore the default settings in the camera app. I also cleared the memory of the app. All this worked for me.

The update for the HTC Camera app from the Play store solved the issue in my case as well. Thanks All

EugeneP1969 said:
Same problem here. I installed the Google camera and that works well.
Update 5 jan 2018:
I contacted HTC Support and they suggested to restore the default settings in the camera app. I also cleared the memory of the app. All this worked for me.
In the meantime, the camera app also got a update so what brought the solution...?
Click to expand...
Click to collapse
Hallo,one question as i maybe get this device,u are using google camera from bsg,or? Does the portrait mode works,and how it does work on this device? I have regular U11 and all is working,wondering does it here? Thanks

street_dog said:
i got my phone yesterday and with a system update right from the start but my camera says 9.30.1008337. i've tried but there is no updates for me today. and yes, it gets stuck...
Just saw in play store that there was an update...and now it works...
Click to expand...
Click to collapse
I got my phone in early March but wasn't alerted to any security updates. After reading this thread, I manually checked for an update and saw that there was one dated January 1st. This update solved the front-facing pic saving issue. I don't know what Android version I had before this update, but it now shows that it's 8.0.0.
I forgot about xda-developers forums and luckily, my friend reminded me of them so I joined today. I appreciate the help! :good:

Related

Front Camera issues

Hi everybody
I upgradedmy Honor 6 + PE-TL 10 to Lollipop with the official ROM B324.
All seems to work well except the front camera. In the Camera App , if I switch from the rear to the front camera it hangs. In the mirror app nothing is shown. With the original release 4.4.2 all worked.
Any ideas or updates for the camera app?
Thank yoiu
install the google Camera and test it , if it works try a facotry reset and try with the stock camera
I tried. It seems to be dead. Really strange because I did the update on friday and until thursday all was ok!
robyr78 said:
I tried. It seems to be dead. Really strange because I did the update on friday and until thursday all was ok!
Click to expand...
Click to collapse
i think its hardware issue then

htc one a9 camera problem

htc one a9 very slowly camera/ change option very slowly /
my girlfriend has the same problem and it's only started recently.
factory reset restores it, but soon breaks due... early days, but we think it's an update breaking things (not sure which one)
This started happening to me today. I used my camera yesterday without a problem, and the only thing I did today is a Play Store update of one of the 'HTC' internal apps. I believe it's 'HTC Service - HTC PNS'.
So glad that it's not just me.
I have a new apk from HTC 10, works great: http://www.apkmirror.com/apk/htc-co...tc-camera-8-10-763406-2-android-apk-download/
Hi,
Had the same problem on my A9, contacted HTC, just remove/downgrade the app "HTC Speak" then it will work properly again.
They are working on it
it's working well
roudii said:
Hi,
Had the same problem on my A9, contacted HTC, just remove/downgrade the app "HTC Speak" then it will work properly again.
They are working on it
Click to expand...
Click to collapse
it's working well after uninsalling HTC Speak:good:
OMG! Thank you so much! F*ck HTC Speak!!
where is HTC speak..how to uninstall
settings/apk/speak/menu/uninstall update
Even Me aslo...the exact same problem... i updated my apps from play store yesterday and now today when i checked my camera is very very slow... please give a solution for this..
amirinda said:
settings/apk/speak/menu/uninstall update
Click to expand...
Click to collapse
That fixed it thanks
Hi guys, have the same issue, went to speak in the apps and there is no option to uninstall - just a greyed out box. My camera is still painfully slow
HI folks,
Can't find settings/apk/ etc. Where is it, please?
anew: settings/application/speak/three dots on the top right/ uninstall update...
I was having the same problem but dont think i have updated anything recently - might have been an auto update - anyway just uninstalled htc speak and hey presto camera is perfect again - thanks everyone.......
---------- Post added at 09:48 PM ---------- Previous post was at 09:44 PM ----------
Smartroad said:
Hi guys, have the same issue, went to speak in the apps and there is no option to uninstall - just a greyed out box. My camera is still painfully slow
Click to expand...
Click to collapse
just go to the 3 wee dots above the icons and press that, it will give you the option to uninstall
hamidN
roudii said:
Hi,
Had the same problem on my A9, contacted HTC, just remove/downgrade the app "HTC Speak" then it will work properly again.
They are working on it
Click to expand...
Click to collapse
This solved my problem.
Just registered to say thanks. It really helped me alot.
roudii said:
Hi,
Had the same problem on my A9, contacted HTC, just remove/downgrade the app "HTC Speak" then it will work properly again.
They are working on it
Click to expand...
Click to collapse
A coworker had the same problem with device. This perfectly solved the problem. Thanks a lot !!
I had the same problem, but just got an update for HTC Speak which fixed the issue.
Mozin_ozow said:
Even Me aslo...the exact same problem... i updated my apps from play store yesterday and now today when i checked my camera is very very slow... please give a solution for this..
Click to expand...
Click to collapse
if htcspeak already uninstalled then it may help to clear caches
hi, ive uninstalled the speak app but the camera still wont do anything or if it does its about a minute delay. is there anything else that can be done please?

HTC U 11 Camera lag

Is anyone else is experiencing camera lag when opening the camera app. It's so annoying and I'm curious to find out if anyone else has this issue and if there's a fix for it? I'm with Verizon if that makes any difference.. Thanks everyone!
Pretty quick for me using Edge Sense.
Fixed with the latest update.
Sent from my HTC U11 using XDA Labs
Still laggy as heck for me even with newest update. Experienced lag on 2 U11's
Sent from my 2PZC5 using Tapatalk
Cantholdthis17 said:
Is anyone else is experiencing camera lag when opening the camera app. It's so annoying and I'm curious to find out if anyone else has this issue and if there's a fix for it? I'm with Verizon if that makes any difference.. Thanks everyone!
Click to expand...
Click to collapse
Fixed with the latest HK/TW update but I think that patch not yet available on Verizon carrier so you will need to wait a bit more time....
TheEndHK said:
Fixed with the latest HK/TW update but I think that patch not yet available on Verizon carrier so you will need to wait a bit more time....
Click to expand...
Click to collapse
Okay. So I probably should keep this phone... I'm actually waiting on HTC to send me a return email so I can get a new phone. I wasn't sure if it's a common occurrence in other U 11's. Even with a new U 11 the camera would probably still lag..
namartlu said:
Pretty quick for me using Edge Sense.
Click to expand...
Click to collapse
I'm not having problem launching the camera app, it's when I'm already in the camera and I move it to take a picture but it lag on whatever is on the screen after I launch it.
Cantholdthis17 said:
I'm not having problem launching the camera app, it's when I'm already in the camera and I move it to take a picture but it lag on whatever is on the screen after I launch it.
Click to expand...
Click to collapse
Sorry, I misunderstood. Are you talking about squeezing to take pictures, or pressing the on-screen button to take pictures? The squeeze has a delay, someone said it's because they want to avoid the motion caused by the squeeze before taking the picture. For the on-screen button, I don't see much of a lag.
Cantholdthis17 said:
I'm not having problem launching the camera app, it's when I'm already in the camera and I move it to take a picture but it lag on whatever is on the screen after I launch it.
Click to expand...
Click to collapse
Same for me...
1.13.401.1 ROM and firmware
Me two but it's less with the newer update
1.13.401
The update supposedly fixing the problem is 1.16, as reported here and in the following posts, not 1.13. It's not available in many regions yet.
Is HDR on? That will cause lag. Google it for an explanation.
*justintime* said:
Me two but it's less with the newer update
1.13.401
Click to expand...
Click to collapse
Did you get the new update? If so when? I haven't gotten it yet...
Cantholdthis17 said:
Did you get the new update? If so when? I haven't gotten it yet...
Click to expand...
Click to collapse
I'm on 1.16 with my HK U11 and after that patch the camera is now much faster but I've no idea why they push the OTA lately to the America regional.
EDIT: https://forum.xda-developers.com/u11/how-to/htc-u11-updates-thread-t3618362/page13
#121 and #122 said US got 1.16 update now including Verizon carrier.
1.16 on my stock U11 has totally killed the lag.
I'll likely update my rooted one once the firmware is available from the US update. The camera app is the same build FWIW
Sent from my HTC U11 using Tapatalk
I'm also experiencing lag in the viewfinder. It's not all of the time, but occasionally when I fire up the camera the viewfinder stutters so much I can't see what I'm taking a picture of. The photos take, but it is incredibly frustrating. I'm on Verizon and this didn't seem to get fixed with the last update (.16).

New update 6.13.15 Android PIE (Chinese version) update 18-4-2019

Update
New official stable 6.13.15 Pie Version for Chinese Vivo Nex S(previous was 6.13.13)
Sent from my iPad using Tapatalk Pro
just a piece of advise, if your phone is doing good, then there is no point to upgrade. my upgrades killed the SOT, and i have to factory reset it.
just bear in mind there is no way u can downgrade or anything
I have not received any updates since v1.17.11.
+1...no new update
Same, no updates since v1.17.11
Received the update but did not apply it to my phone.
New update 1.19.5(Chinese version)
selferng said:
just a piece of advise, if your phone is doing good, then there is no point to upgrade. my upgrades killed the SOT, and i have to factory reset it.
just bear in mind there is no way u can downgrade or anything
Click to expand...
Click to collapse
Yes I’m not gone upgrade to future version until Android P arrived(wherever take that).
Vivo lately fix something and broken something else with September software update.
I’ve made the last one because I had trouble with push notifications from various app that from time to time didn’t work normal and was really annoying.
I’m talking for previous version 1.18.4 that got earlier September.
With all previous version didn’t had any kind that issue.
Fortunately current newer version seems until now resolved that issue had with 1.18.4.
I’m gone monitoring it.
Sent from my iPad using Tapatalk Pro
upgrade arrived this morning
If anyone has already installed the update please comment here if you had any issues after it (push notifications, battery drain,....)
I'm not really trusting this updates anymore
Global version any news?
Envoyé de mon ONEPLUS A6000 en utilisant Tapatalk
Hello
I started the update and then I've read your warnings:silly::silly:
Reboot correct for now
I noticed a very fast gps localization as I launched Google Maps probably faster than before. I had some disconnection during my bike sessions. I'll tell you later if it has improved
Tell me if you want me to test something in particular
This update is supposed to bring better network speed and call quality and bluetooth...
I have not tried any of those really I cant comment on those, but maybe I imagine things but it feels that the last update was faster then the new one... maybe.. it will feel as fast again after I let it run for a while.. and I have put all apps in memory etc...
Snapchat did lagg litte bit.. first time... it did not with the last rom..so.. I dont know.. maybe it will be back to same speed tomorrow.
so take this with a grain of salt but I would like to try the two roms side by side and compare app opening times etc.
New update 1.19.5(Chinese version)
So far 2 days now everything good.
Not having any complaint.
Battery life solid as before,push notifications working normal so far.
Sent from my iPad using Tapatalk Pro
2nd day everything runs good as suspected it takes some time to fill up Dalvik chache for the system.
Only lag I see is in snapchat..but it could be that snapchat is just a crap software... I cant remember if it did lag before I think not..
Battery life feels better now, maybe it is because I run Rootless Pixel launcher now, but it feels better then before also.
I see no reason to not install this update.
thanks.. in download now...
Now I get the new version and everything works fine.
New update is coming.........with LDAC support........I think......translate from the picture
"multimedia
Optimized the photo effect and portrait construction effect of the dude
Add Bluetooth headsets that support LDAC editing"
HUGO SAN said:
New update is coming.........with LDAC support........I think......translate from the picture
"multimedia
Optimized the photo effect and portrait construction effect of the dude
Add Bluetooth headsets that support LDAC editing"
Click to expand...
Click to collapse
Yes, this version finally has LDAC support!
unfortunately I had problems after this update. Whatsapp notifications not received anymore, only when I wake up the terminal, I find them since hours.. I had to sell it.
Too bad
z1c_wh said:
unfortunately I had problems after this update. Whatsapp notifications not received anymore, only when I wake up the terminal, I find them since hours.. I had to sell it.
Too bad
Click to expand...
Click to collapse
I don`t have problems with notifications, just because after a update I do a factory reset . If you have issues.....I recomend a factory reset
Enviado desde mi vivo NEX S mediante Tapatalk

Android 10 issues

Update:
Apparently the Magisk module "Pixel 2 blurry panorama fix" was the cause of all these problems.
I just (dirty) flashed the latest image with Android 10 and immediately started having issues.
1. The camera isn't working!! (No front and back. Other camera apps or video-calling like Duo don't work either)
This is the worst bug because I love the Pixel 2 camera. I tried uninstalling, emptying cache and data. It doesn't work in safe mode either.
update: Apparently Magisk module "Pixel 2 blurry panorama fix" was the culprit
2. After rebooting it always defaults to Night Light on.
Minor annoyance.
3. Fingerprint unlock seems slower. But this might have to do with the incompatibility of Nova Launcher Beta.
4. Tasker won't run.
The camera not working really bums me out most though. Anyone else having this problem after updating?
I have pixel2 with Android 10.
I dont have your probléme.
Tty a clean install with fastboot. Not by OTA update
pixel 2 OTA last night,no issues
tonybhoy said:
pixel 2 OTA last night,no issues
Click to expand...
Click to collapse
Nor here. I did notice I got a a camera app update via Google Play almost immediately though.
WibblyW said:
Nor here. I did notice I got a a camera app update via Google Play almost immediately though.
Click to expand...
Click to collapse
i never noticed that:good:
Did you guys flash QP1A.190711.019, Sep 2019 or QP1A.190711.020, Sep 2019 (the most recent one)?
drdionysius said:
Did you guys flash QP1A.190711.019, Sep 2019 or QP1A.190711.020, Sep 2019 (the most recent one)?
Click to expand...
Click to collapse
OTA sent by Google, so I presume the latest they pushed to me. It`s .020
I'm noticing since I updated to Android 10 LTE signal has gotten worse.. anyone else with this issue??
Which version you were using prior to updating to Android 10? On my P2 this module was giving errors since google fixed it.
drdionysius said:
Apparently the Magisk module "Pixel 2 blurry panorama fix" was the cause of all these problems.
Click to expand...
Click to collapse
Olympus593 said:
Which version you were using prior to updating to Android 10? On my P2 this module was giving errors since google fixed it.
Click to expand...
Click to collapse
On the latest 9-version.
Apollo83 said:
I'm noticing since I updated to Android 10 LTE signal has gotten worse.. anyone else with this issue??
Click to expand...
Click to collapse
Same here, my LTE signal is very poor compared to pie.
My standby battery life is much worse than running Pie.
Sent from my Pixel 2 using Tapatalk
Apollo83 said:
I'm noticing since I updated to Android 10 LTE signal has gotten worse.. anyone else with this issue??
Click to expand...
Click to collapse
This is the reason I visited the forum today. Had to be sure I wasn't alone in noticing this issue.
Apollo83 said:
I'm noticing since I updated to Android 10 LTE signal has gotten worse.. anyone else with this issue??
Click to expand...
Click to collapse
May be a recalibration of the signal indicator. Are you looking as the actual signal strength in an app (compared to what it was before)? The indicator (`bars` of signal strength) are notorously no linear in some phones to make them look better
hmmm....
i get problem flash screen when i press keyboard (chat,cmt,... )
sometimes crash app (i play game, and when it get battle game close - sometime )
parallel app not working .
some app can't hold in multitasking (my phone free-ram 1,9gb . i only get 1 app for multitasking, sometime it can hold, sometime it restar ??? )
Pixel 2 here i never rooted my device or installed any other ROM only Stock all the time.
Update to Android 10 with the recived OTA i never had any problems and cant find a single bug, the battery is the same like in PIE the LTE signal strenght and so on.
No freeze no crashes of the app and is working smooth.

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