As of several days ago my phone had this problem where it lists all of my files (e.g. music, videos) as "others" in the Storage setting. These files are accessible through the file manager, but Blackplayer, MX Player, and the stock gallery app cannot find and display them. In addition, these apps would sometimes force close for no obvious reason. The stock file manager also force closed at one point when I tried to access the files manually.
I tried doing a factory reset, which solved the problem at first. However, it returned after I tried to copy some files from my pc. Perhaps this is related?
My phone is unrooted running on the stock Color OS (F1fEX_11_171125).
Anyone here have the same problem? Ideas on how to repair this would be greatly appreciated!
klpex16 said:
As of several days ago my phone had this problem where it lists all of my files (e.g. music, videos) as "others" in the Storage setting. These files are accessible through the file manager, but Blackplayer, MX Player, and the stock gallery app cannot find and display them. In addition, these apps would sometimes force close for no obvious reason. The stock file manager also force closed at one point when I tried to access the files manually.
I tried doing a factory reset, which solved the problem at first. However, it returned after I tried to copy some files from my pc. Perhaps this is related?
My phone is unrooted running on the stock Color OS (F1fEX_11_171125).
Anyone here have the same problem? Ideas on how to repair this would be greatly appreciated!
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Click to collapse
Update: It seems that the problem happens when copying certain files through MTP, which in this case was an MKV video. One sign that the problem would occur was that the copy operation got stuck at near completion for a long time. Deleting the file returned the phone to normal.
Hoping that this could assist others who also encountered the same problem.
I was not able to see this bug on my phone, even after transferring lot of music files on SD card via MTP.
I guess that it's more probably related to big files (videos) on internal memory via MTP transfers. Thanks for the info, I hope it's not your flash or controller getting old...
Related
So in preparation for backing up my internal storage for 4.2.1 in case it messes up or I do I was planning on copying everything from my internal device storage onto my computer. When going through the folders to see which ones were empty and I didn't need to copy I came across a folder that I had deleted the contents of earlier that day. Thinking I may have not actually deleted it I did it again.
Before copying the information over I went to check to make sure I had my backup of my nova launcher and noticed it wasn't there, I went to make another backup when I hit restore just to check that there was a back up and there was, and in the folder I had just looked on in my computer.
It was then I realized that the data my computer showed was very old files, things I had deleted months ago and some of the newer files were not being shown. I also noticed that old videos and pictures showed in my gallery app even though I knew I deleted them. I tried rebooting my tablet disconnecting it from my computer and reconnecting it and to no avail I also cleared the gallery app data and that seemed to fix the phantom videos and pictures in the app.
If anyone knows what is going on and how I can correct this issue that would be helpful as it does not seem to be an issue with my phone, Galaxy S3.
Thanks,
Frostbiter
You are using MTP connection to delete files/folder or just a file manager? I had similar issues when i was using my PC to delete stuff from the internal storage so you could try to use a file manager and see if it solves the issue.
I do delete stuff from es file manager, I rarely connect my tablet to my computer but when I do its using MTP and only to put files onto the internal storage or sd card.
The gallery thing happens to more people, we have a thread about a multi-GB cache file somewhere around here.
I have never had it show old files on my pc though. Have you tried rebooting your computer? (I feel a bit like the microsoft helpdesk for saying that... xD) Oh, and a registry cleaner might fix the issue. (for the pc, not the tab.)
I have had my sgs3 not showing up at all every once in a while (i use mtp a lot), but thats probably me being an idiot and killing the media storage process again. (I clear out all non-essential processes when gaming.).
Send from my Samsung Galaxy S3 using Tapatalk 2
I haven't tried rebooting my computer after plugging my tablet it, but I normally turn it off every night and as I said before I rarely plug my tablet it so I don't think it's a cache issues. I'll clean out my registry and maybe I'll uninstall the drivers for my tablet and let them reinstall too.
I was able to fix the issues by switching usb ports I plugged it into, it started showing the proper files when I plugged it into the first usb too. I took a picture while still connected to the first usb port and it showed up in internal storage in my computer so I don't think it's a usb problem.
Thanks for the info on the gallery issue, maybe this cache file and issues I'm having are connected some how.
I'm trying to sync about 30 gigs of music to my phone via USB. The phone is a Galaxy s4 (running AOKP, if it matters). What happens is, I connect via USB and start the syncronization process. It works great for a while (files are copied, it's all going swimmingly) and then it just stops. At this point, if I try to navigate to the external SD card via windows explorer, windows explorer freezes. Disconnecting and reconnecting fixes the problem temporarily.
There appears to be no limit to the amount of time I can have the phone connected before it fails. The failure is triggered by transferring the files. I have used mediamonkey and musicbee -- neither works.
What do?
GeneralBelisarius said:
I'm trying to sync about 30 gigs of music to my phone via USB. The phone is a Galaxy s4 (running AOKP, if it matters). What happens is, I connect via USB and start the syncronization process. It works great for a while (files are copied, it's all going swimmingly) and then it just stops. At this point, if I try to navigate to the external SD card via windows explorer, windows explorer freezes. Disconnecting and reconnecting fixes the problem temporarily.
There appears to be no limit to the amount of time I can have the phone connected before it fails. The failure is triggered by transferring the files. I have used mediamonkey and musicbee -- neither works.
What do?
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there are many reasons by which it may be happening. it may be happening due to unsupported file format or most probably(i think) due to corrupted file(due to bad cluster problem over disk.)
try to do this and reply with results/images= point out exactly on which file/files its stops and friezes. try to skip those files either by temporarily moving on another location or simply through ur software. mostly this will solve your problem, if persist, reply.
press thanks button if helpful
baijuS7562 said:
there are many reasons by which it may be happening. it may be happening due to unsupported file format or most probably(i think) due to corrupted file(due to bad cluster problem over disk.)
try to do this and reply with results/images= point out exactly on which file/files its stops and friezes. try to skip those files either by temporarily moving on another location or simply through ur software. mostly this will solve your problem, if persist, reply.
press thanks button if helpful
Click to expand...
Click to collapse
I've tried repeatedly. I'm not sure exactly what I should be taking pictures of. It fails on different files each time.
I have a stock Nexus 5 running OS 6.0.1. Yesterday I decided to use DS Cloud to backup my documents to my Synology Disk Station (NAS). For simplicity I just told it to sync the entire internal storage folder. This appears to have been a BAD mistake.
Everything looked like it was going well I saw the files from my phone appearing in the backup folder on my NAS. IT was almost done when suddenly my Blue tooth music stopped streaming. I looked and Google Play Music says there are no files on my device. Browsing from a USB connection all of the files are in my Music folder, the app just can't seem to find them.
I uninstalled DS Cloud, rebooted the phone, etc. but it's still broke. Basically all of the files appear to be intact but Google Play Music, and Photos can not find anything. I used VLC to browse and play the files so they really are there and undamaged.
I suspect that some "virtual" folders or symbolic links may have been corrupted. The reason I think this is because when I open VLC it shows 4 paths "Internal Memory", "Emulated", "Emulated", "Emulated". I seem to recall that since the N5 does not actually have a SD card slot, it had a fake SD Card folder, and I do seem to remember vaguely there were some emulated or legacy folders, I assume for backwards compatibility with older apps.
In any event I don't remember exactly what those "special" folders were or how to recreate them.
I suspect that if I can recreate them then Music and Picture will start working again.
If I do a factory reset on the phone will that recreate the proper folders and links?
Any ideas?
More research/info.
OK doing more research, now I am fairly certain that the issue is the missing folders. Apparently there's a symbolic link to /data/user/0/com.google.android.music/files/music that is needed for Play Music. Using adb shell I can see that there is a sdcard folder and it is linked to /storage/self/primary.
I think I am on the right track but can anyone tell me what links/folders I need to create? Can I even create them without root? Is there a utility that will fix it? Will a factory reset/wipe fix it?
Any help would be greatly appreciated.
Don't know how to recreate the missing folders, but I'm fairly sure a complete factory reset will fix this. Unfortunately, you will lose your data if you go this route.
RESOLVED - The Hard Way
Last night I tried Settings > Backup & Restore > Factory Reset. It said it was doing it for several minutes. I read that it could take a long time, so I left it in the office and watched a TV show. Came back an ouur later and it was rebooted but 100% intact??? Even though it said "Erasing..." for at least 30 minutes, nothing was gone.
I used the phone all day and except for the original problem it worked fine.
Tonight I tried again. Same process. This time after the wipe it came up like a new phone. Strange.
Anyhow it looks like everything is working. Copied a few songs and pictures and they worked.
I am in the process of restoring everything else which is probably going to take some time...
I was just putting some more music on my OnePlus One (using MTP on my pc) when I got slightly irritated of all the junk folders on it. I decided I should clean some of them.
After I finished copying my music I noticed my phone couldn't access the internal SD anymore. I did a reboot, same thing. It kind of shows my SD now, but it's almost empty...
When I attach it to my pc, I see the same (almost none) files.
Anyone an idea what I did wrong, and how to fix?
Many thanks in advance.
Have you tried using fastboot to go back to stock? You will lose all of your data if you do this, so hopefully you have a backup on your pc. It seems like something happened with your partitions when you were deleting stuff.
Using HP Laptop and have WD external drive which is working fine till last night. Today, morning when I connect my external drive into my system it is normally appearing in my system but showing no data in it. Could anyone please tell me what I can be the possible reason behind this issue and how I can resolve it.
Hi,
There can be many possible reasons behind disappeared files from the external hard drive, file might be hidden, any viruses made them invisible or might be file deleted due to some unknown issue.
The first solution i would suggest you to try is "Enable Show Hidden File" Option available on header of Windows explorer. Just check the show hidden file option to see if the files starts appearing again. If this won't help you out then i would suggest you to go for any data recovery software to get your lost files back.
I am also stuck in the same situation a few days past. But after a lot of research and reading multiple blogs I found this SysTools Hard Drive Recovery Tool. I really the tool just save my data life as well as my data too. It is quite a nice single interface tool, that really works and is capable to recover files from external hard drives.