Hi Guys,
well, the mic issue is not really an unknown to OPO users - I have never experienced such issue, but some time ago my mom let me know she has problems with mic for long time now (she has inherited my OPO), so there I went - looking for an intel regarding this issue.
I have come across some standard fixes for Cyanogen (the last official one by OPO themselves):
- blow out dust/debris from the microphones (done with a vacuum cleaner),
- remove TrueCaller, voice recorder, turn off "Ok google" recogniton (basically not a problem for us, we have Slovak language, thus no support anyway),
- tried other services - like Viber and it worked perfectly!
- tried speaker mode - worked!
So after this I came into the conclusion maybe a drop or something has damaged or something the rear mic for ambient noise suppression (maybe?).
But then I found some info the CnM is the problem itself, so I have just switched to the LineageOS (it is not really a change when I am thinking about it now, well is it?), but this has not helped, still the same problem.
I have found this too and applied too, but, again, no success.
Do you happen to have any other suggestion? How is it possible Viber works? Can be some app such as Viber used as the phone app too?
Thank you, in an advance...and I hope we will come to some conclusions here, I am wasted from all of this...
dropadred said:
Hi Guys,
well, the mic issue is not really an unknown to OPO users - I have never experienced such issue, but some time ago my mom let me know she has problems with mic for long time now (she has inherited my OPO), so there I went - looking for an intel regarding this issue.
I have come across some standard fixes for Cyanogen (the last official one by OPO themselves):
- blow out dust/debris from the microphones (done with a vacuum cleaner),
- remove TrueCaller, voice recorder, turn off "Ok google" recogniton (basically not a problem for us, we have Slovak language, thus no support anyway),
- tried other services - like Viber and it worked perfectly!
- tried speaker mode - worked!
So after this I came into the conclusion maybe a drop or something has damaged or something the rear mic for ambient noise suppression (maybe?).
But then I found some info the CnM is the problem itself, so I have just switched to the LineageOS (it is not really a change when I am thinking about it now, well is it?), but this has not helped, still the same problem.
I have found this too and applied too, but, again, no success.
Do you happen to have any other suggestion? How is it possible Viber works? Can be some app such as Viber used as the phone app too?
Thank you, in an advance...and I hope we will come to some conclusions here, I am wasted from all of this...
Click to expand...
Click to collapse
Just a little search,and look what I found!
https://forum.xda-developers.com/showpost.php?p=74316182&postcount=2267
Oh, I thought I will get around it without a root, thus why I did not try any of the "must be rooted" approaches. But yes, it is fixed now, however...
This is a very unwanted outcome - the phone has been used for recording band's sessions as well where the mic array was used fully, but now calls, yes, are ok, but the recording quality is horrid - basically it was recording like when you switch a call to the speaker mode, where other microphones were recording too and giving that full-bodied sound, now it is like through a gaming headset with a noise cancellation.
What is this issue caused by, anyway? Is it because of a damage of one of the microphones?
Anyone? The rear mic was really handy for the music recording (full sounding). Is it possible to make it somehow toggleable?
Related
This seemed to only recently have come up.. but the handset microphone does not pick up sound nearly as well. It is maybe 1/10th the amplitutde. I've tested phone calls to myself (to GVoice headphones, other phones, etc.) and the speaker mic works great. When you take it off speaker mode it barely picks up sound at all.
When I use Evernote voice note recorder or a simply voice recorder I get similar results of extremely attenuated sound.
I do not _believe it is a CM10/custom ROM issue as this new behavior seems to have only started recently (past 2 days?) and was running the same stable ROM the whole time. I haven't yet isolated, but it could be a bluetooth problem (doubtful) - as I recently paired with two devices sometime in the past 3 days, or maybe some App has taken control over the amplification of the handset microphone.. but I install/uninstall so many apps to test throughout any given day this would be hard to isolate.
Has anyone had this issue before??
I'll go ahead and reset to a clean ROM, stock ROM, etc. and see what results I get, but I wanted to post a Q first to see if anyone ran into the same issue. Thanks in advance!
ray
Hello
Since the second day since getting the smartphone have a problem with my voice / sound in telephone calls on the first day people said that my sound was very good, from the second day no one can understand what I say, I experienced the recorder voice and the sound seemed ok, so I think it can be any application that did this, an error "code" and no physical damage. I contacted the alcatel, she suggested going to the store and switch to another or send for repair since it is under warranty, but I go on holiday soon and do not want to go without the smartphone and change on the other also does not look good as lost data, who find something idea like trying to solve this? Sorry for my English, I am Portuguese, thank you
Similar problem here
Hi (greetings from Portugal too).
I'm experiencing similar problems with the mic on my new Idol 3.
At first all seemed ok, but now in every call I make people complain that they hear me very low and like I'm "inside a well".
I'm trying to assert if it has anything to do with to primary or the secondary mics, and for now I've been answering calls on the "upright position"... Next time I'll try the inverted one.
Will be on the lookout for new updates too...
IDOL 3 Mic problem
Hello,
it happens to me as well since day one. I figured out, that in my case, it has following scenario:
Sometimes SIM card disconnect and connect back (perhaps loose contact, it is little bit smaller than the frame, the sim card)
It asks for PIN
After all calls my voice to others is very low and well-like
Reset the Phone
It is OK until the SIM thing happens again
I fixed better the frame to SIM, it is ok, but generally, the voice and noise cancelation, is not the best at this phone (main feature), which on the other hand very good for the price...
Daniel.
Hi !
Got the same Problem with ALCATEL 6044D Android Version 5..1.1
Hi, everyone. I have Lenovo K900 Android version: 4.2.1. Recently I changed the battery since then my mic hasn't been working during phone calls, both regular calls and on WhatsApp. Although it works perfectly when shooting a video, making an audio recording, voice searching etc., only during calls. It's not completely broken if I shout right into the mic the receiver can hear me
very badly (as if I was talking underwater or from very far). Other things to point out:
1) I can hear people well, so there is no problem with my speakers.
2) Using speaker (in order to enhance the mic) during a call doesn't help at all.
3) It has a very problematic back cover, so it took a lot of physical effort to open it, so my suspicion is that mic could have been damaged, though it seems unlikely since it works very well outside the calls.
4) Using a headset mic during phone calls works perfectly.
5) I don't have a warranty.
Some things I've tried so far to fix the problem:
1) Hard reset the system (twice), both normal reset and hard reset (thus deleting all the apps, so I'm doubtful, it could be a software problem)
2) Turned off "Background Voice Cancellation" and put mic quality to "bright".
3) Turned off "Ok google" voice option.
4) Made sure that it wasn't my fingers covering the mic causing the problem
5) Rebooting the system multiple times.
6) Using headset during the call, ending the call with headset on and only then taking it off in hopes to reset built-in mic settings.
7) Downloading "Sound About" app.
None of these options helped, even slightly.
I really believe that it's fixable since the mic works everywhere apart from calls, and even there it works, just unbearably quiet. I have one last idea left, which is to change the Android version completely, maybe upgrade it. Please, if you have any ideas, respond, this bug is driving me crazy. Thanks, everyone, in advance for your help!
Nameless_Narrator said:
Hi, everyone. I have Lenovo K900 Android version: 4.2.1. Recently I changed the battery since then my mic hasn't been working during phone calls, both regular calls and on WhatsApp...
Click to expand...
Click to collapse
I don't have this device but, your best bet is to post this question within the following thread that's specific to your device.
https://forum.xda-developers.com/showthread.php?t=2256075
Good Luck!
~~~~~~~~~~~~~~~
I DO NOT PROVIDE SUPPORT VIA PM UNLESS ASKED/REQUESTED BY MYSELF.
PLEASE KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Hey guys,
since amazon is out of stock - and therefore, getting a replacement device is kind of difficult - and I'm still waiting for oneplus to respond, I'd like to hear from you if you encountered similar issues with your OP6:
During calls, I can hear the other side just fine, but the person on the other side can not hear me most of the time. Sometimes, it seems some shreds of voice are being transmitted. It happened on about 90% of calls. There are calls that are perfectly fine, but most of the time, the phone is unusable.
What I could test so far:
- it happens in handset mode, speakerphone and with a bluetooth headset
- it happens on both SIMs, swapping them does not change anything
- it happens on 2G as well as 3G (no VoLTE available yet)
- the microphone works fine if I use the audio recorder (outside of calls)
- calls made via VoIP-software seem not to be affected, though audio quality on the other side isn't that great either (but that might be unrelated)
- sometimes, it seems to happen mid-call
Both SIMs did obviously work fine in my previous device (OP3), signal strength in calls is about -70dBm, both SIMs are on T-Mobile (Germany).
I'm on an A6003 with OOS 5.1.5, Baseband is MPSS.AT.4.0.c2.10-00012-SDM845_GEN_PACK-1.147963.5, bootloader is unlocked and rooted with Magisk.
I did find a thread describing similiar issues on the oneplus-forums (https://forums.oneplus.com/threads/dual-sim-issues.838595/#post-18474985), but I'm currently unable to login to their forums, for whatever reason.
Can any of you guys give me a hint on what to test to narrow down if it's a hardware or a software issue or maybe even suggest a workaround?
I'm happy to provide more details where necessary.
I'll probably have to switch back to my OP3 anyway, so I could give the Android P beta a shot and see if it happens there as well.
Best Regards.
So, it turns out (*after* factory resetting and flashing Android P of course ><) that the echo test number I've been using is equally broken on otherwise working phones, so most of my test results are null and void. I'll give it some more testing...
Just a heads-up for users who may stumble upon this thread in the future: call quality problems are mostly gone after updating to 5.1.6 (and replacing SIM-cards).
I've bought a OP6 just three days ago and I've updated it immediately to OS 5.1.8 (I've also rooted it) and the phone calls problems (call drops and other person can't hear my voice sometimes) are present.
I hope OnePlus will fix the issues not so later...
Unfortunately, I can't rule out that replacing the SIM-cards actually fixed the issue - it might be worth a shot. I haven't had any issues since my last post.
Hello! I think it's worth telling everything from the beginning. In the middle of summer, I discovered that my front camera refused to work. At that time, I did not pay attention to it, because I almost do not use it at all. Then, in October, there was a problem with the sound on the phone, it disappeared and did not work without headphones. Before the sound was lost, there were some problems and the sound partially disappeared, but it was solved by rebooting. After the loss of sound without headphones, it came to the loss of sound with Bluetooth headphones connected. With headphones connected, audio and video (in other things, everything where there is sound) stopped playing, I checked, and the problem was not in them at all. Next on the list. On December 20-27, the phone stopped seeing the second SIM card! I decided to pull it out and put it back in, and the problem was fixed for a while, then it stopped being solved with this method. And this morning my camera and flashlight stopped working at all. I'm terribly upset. I decided to check what was wrong with the camera using the CIT, and it said "cameralist don't match". I'm wondering what ways it's possible to eliminate all this ****, and if it's possible at all. and which is easier, to solve these errors or buy a new phone?
mort! said:
Hello! I think it's worth telling everything from the beginning. In the middle of summer, I discovered that my front camera refused to work. At that time, I did not pay attention to it, because I almost do not use it at all. Then, in October, there was a problem with the sound on the phone, it disappeared and did not work without headphones. Before the sound was lost, there were some problems and the sound partially disappeared, but it was solved by rebooting. After the loss of sound without headphones, it came to the loss of sound with Bluetooth headphones connected. With headphones connected, audio and video (in other things, everything where there is sound) stopped playing, I checked, and the problem was not in them at all. Next on the list. On December 20-27, the phone stopped seeing the second SIM card! I decided to pull it out and put it back in, and the problem was fixed for a while, then it stopped being solved with this method. And this morning my camera and flashlight stopped working at all. I'm terribly upset. I decided to check what was wrong with the camera using the CIT, and it said "cameralist don't match". I'm wondering what ways it's possible to eliminate all this ****, and if it's possible at all. and which is easier, to solve these errors or buy a new phone?
Click to expand...
Click to collapse
Which ROM are you using