No usb 3 transfer working - Google Pixel 2 Questions & Answers

As per a thread on Reddit https://www.reddit.com/r/GooglePixe...ently_the_pixel_2_nonxl_doesnt_like_usb_3031/ there seems to be either a Pixel 2 or an Oreo 8.1 issue (my 5X on 8.1, though, worked fine) whereby I cannot get usb file storage / mtp to work on the Pixel 2 when connected to a usb 3 port.
It appears to connect fine, but nothing shows up in the devices/drives whereby you should be able to open 'Pixel 2' and see internal storage.
I have to **** around switching cables now as only usb 2 ports work.
Can anyone else confirm theirs is the same: mtp doesn't work when connected to a usb 3 port

Noticed it too

I did a chat support thing and submitted a bug report. If anyone else can do the same mentioning the problem we might get a fix.

Bingley said:
I did a chat support thing and submitted a bug report. If anyone else can do the same mentioning the problem we might get a fix.
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You got a link for that?

Riff76 said:
You got a link for that?
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Click to collapse
It on the phone itself - settings, support, contact us-there'll be a chat link during office hrs

https://issuetracker.google.com/issues/70816510

Related

USB Tethering not working at all.

So I am trying to USB tether right? but, for some reason it won't even setup a connection and when I enabled Dedug mode for USB that seemed to get it working. Honestly I don't want to do it that way. I pay for my tethering plan unlike most people on here with T-Mobile.
What I am trying to say is that out the box USB tethering does not work.
Now with Debug enabled I can do it, but when debug is enabled my damn Win 8.1 64 bit flips out! Seriously I don't know what the hell this damn phone is doing to my computer but it forces my CPU to go up to 100% usage!!
I have a 2500 $ laptop bought this year and its a Sager. This laptop has never had an issue until I tried to USB tether while on debug mode...
I need to know how I can just tether this stupid thing to my laptop without using debug OR other apps. I wanna go 100% legit for once! Use every thing how its meant to be used!
Please help!
Is this some kind a joke fellas? NO ONE has seen their computer or laptop flip out when this Nexus 5 starts tethering? Guys this is a major issue that forces my computer to slow speeds once the tether is activated. When the connection is severed my computer works like normal... I was doing tethering on my laptop with a Photon 4G phone and never once seen this issue... I wonder if it has to do with using the infrastructure of the Nexus 5 vs using something like PDAnet or something. Which I can use because I bought it. Easytether sucks though... Well sometimes it sucks.
zoddfrank said:
Is this some kind a joke fellas? NO ONE has seen their computer or laptop flip out when this Nexus 5 starts tethering? Guys this is a major issue that forces my computer to slow speeds once the tether is activated. When the connection is severed my computer works like normal... I was doing tethering on my laptop with a Photon 4G phone and never once seen this issue... I wonder if it has to do with using the infrastructure of the Nexus 5 vs using something like PDAnet or something. Which I can use because I bought it. Easytether sucks though... Well sometimes it sucks.
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I've tethered a bunch on Windows 7 tho. Never had a hitch problem. Don't know what to tell you.
I just ran into this exact same problem. WiFi tethering seems to work fine, but enabling USB tethering slow my PC to a crawl. Task Manager is particularly slow to respond while USB tethering is enabled. I've tested with two PCs, and have gotten the same results.
Xjph said:
I just ran into this exact same problem. WiFi tethering seems to work fine, but enabling USB tethering slow my PC to a crawl. Task Manager is particularly slow to respond while USB tethering is enabled. I've tested with two PCs, and have gotten the same results.
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Usually a driver problem bud.
wyrman said:
Usually a driver problem bud.
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Click to collapse
Well then is anyone able to point me toward the correct drivers? The ones that get installed automatically have caused this problem for me now on three different machines, two running Windows 7, and one running Windows 8. The tether works, insofar as I can get online and view websites, but the system slows to the point of unusability at the same time.
Xjph said:
Well then is anyone able to point me toward the correct drivers? The ones that get installed automatically have caused this problem for me now on three different machines, two running Windows 7, and one running Windows 8. The tether works, insofar as I can get online and view websites, but the system slows to the point of unusability at the same time.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2513339
jeremykersh said:
http://forum.xda-developers.com/showthread.php?t=2513339
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Click to collapse
I'm not trying to make ADB or fastboot work. They work fine with no issues. As does MTP. I have trouble when USB tethering is enabled, exclusively.
Xjph said:
I'm not trying to make ADB or fastboot work. They work fine with no issues. As does MTP. I have trouble when USB tethering is enabled, exclusively.
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Click to collapse
I'm sorry didn't you JUST ask for different drivers..... if you already have the google drivers this is your other choice
jeremykersh said:
I'm sorry didn't you JUST ask for different drivers..... if you already have the google drivers this is your other choice
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Click to collapse
Neither the drivers linked, nor the Google drivers as provided in the Android SDK, are the correct driver for the "Remote NDIS based Internet Sharing Device" that appears when using USB tethering. If the answer to the problem is "we don't know, use WiFi tethering instead" then so be it, I'll make do. It would be nice if even one person could come in here and say "I have a Nexus 5 and USB tethering works fine" though, since if this is indeed a "driver issue" there must be someone out there who has this working fine.
Xjph said:
Neither the drivers linked, nor the Google drivers as provided in the Android SDK, are the correct driver for the "Remote NDIS based Internet Sharing Device" that appears when using USB tethering. If the answer to the problem is "we don't know, use WiFi tethering instead" then so be it, I'll make do. It would be nice if even one person could come in here and say "I have a Nexus 5 and USB tethering works fine" though, since if this is indeed a "driver issue" there must be someone out there who has this working fine.
Click to expand...
Click to collapse
I have a Nexus 5 and USB tethering works fine.
that being said i am using vista, using a usb 2 port on my laptop, usb debugging is not checked, using naked driver v.73
posting this while usb tethering.
Xjph said:
Neither the drivers linked, nor the Google drivers as provided in the Android SDK, are the correct driver for the "Remote NDIS based Internet Sharing Device" that appears when using USB tethering. If the answer to the problem is "we don't know, use WiFi tethering instead" then so be it, I'll make do. It would be nice if even one person could come in here and say "I have a Nexus 5 and USB tethering works fine" though, since if this is indeed a "driver issue" there must be someone out there who has this working fine.
Click to expand...
Click to collapse
Sorry to raise a thread, but I am having the same issue as the OP with a Nexus 5 and Windows 8.1. Thethering on USB causes the machine to slow, CPU to spike, although the internet connection is established. Has anyone found any fix? I have tried resetting the device, using it on another machine and it still has the same issue.
As soon as the Remote NDIS based Internet Sharing Device is listed in Device Manager, my machine spikes. Have tried uninstalling the driver and letting in re-install as well. Driver for the NDIS piece is from Microsoft. Can't find anything else.
Thanks!
i have the same issue, always have done and the only solution i found was just to use wifi tethering. tried changing drivers but nothing has worked.
i have this issue on a samsung galaxy note 10.1 2014 edition P605 uses the Remote NDIS driver like the nexus 5 wifi teathering perfectly fine USB Teathering is bad the driver will dropout or if i unplug the tablet from the computer it will either speed back up or act as if it is still connected.... when rebooting it will not reboot if i have unplugged it and it still thinks its connected but if i dont unplug it and reboot it will blue screen with a usb bugcode or something like that....
ps sorry for posting to this post even though my issue is with a SGN10.1 2014
Had anybody figured out a fix for this crazy issue? I've been trying to fix this for a while now but nothing seems to working!
bump.
i still cant get usb tethering to work at all
mark2410 said:
bump.
i still cant get usb tethering to work at all
Click to expand...
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Same problem here.
I can also use ADB shell with the drivers but when I enable USB Tethering the computer starts to slow down and CPU to 100%
(Using OnePlus btw)
Thanks!
I have the same problems. Was anyone able to solve the problem?
---------- Post added at 04:05 PM ---------- Previous post was at 03:29 PM ----------
buzz lightyear said:
I have the same problems. Was anyone able to solve the problem?
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I was able to solve the problem by changing the driver of the device. In case anyone is interested, here are the steps
Plug the phone to the USB and enable USB tethering
Go to Device Manager. Under Network Adapters a "Remote NDIS based Internet Sharing Device" should be listed. Right click on it and click on Update Driver... > Search on the computer > Choose manually from a list....
Here, uncheck Show compatible hardware, then go to Microsoft and search for "Remote NDIS Compatible Device" on the right. Click next and Yes in the warning message that appears. Now the computer should behave normally.
Thanks buzz. Worked for my Nexus 5x

Windows 10 - USB Device Not Recognised - Phone Still Charges (Sometimes)

Hello,
For a while now, my phone when connected to the PC at home, it says USB Device not recognised - however the phone says charging on the screen, so it indicates that it is working somehow (i guess) - most likely it isn't working - the same cable wire works perfectly fine when charging the phone via the wall plug.
Anyone having/had problems like this before? Everything on the PC is up to date. When i connect the phone to the PC at work, i can access the phone memory/pictures etc, the USB cable is not the one i use at home, tried the cable wire on 2 laptops and the phone is still not being recognised. So is the problem with the USB cable wire?
I'll have to check the USB cable wire that is at work (original OP) on my home PC and see if that makes any difference. I'm trying to access the phone via PC and take some screenshots (quite a lot) - Any pointers where i can start debugging?
Android 6.0.1
Cyanogen OS 13.1.2 (bacon)
Battery Status: Not charging (In the status settings)
Thanks
J
Think i've got it working now - well it works for my brothers phone - he had issues getting his phone recognised on the PC.
Following this YouTube video seems to have resolved the problem for him, pretty sure that issue will no longer apply to my phone.
can u give me the direct link ? thx
Azhar_Fahry said:
can u give me the direct link ? thx
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Click to collapse
The link to what? The YouTube video?
Also, looks like the USB cable wire is faulty, so i've ordered a new one and going to check that to see if it picks up the phone on my home PC.
j4v3d said:
The link to what? The YouTube video?
Also, looks like the USB cable wire is faulty, so i've ordered a new one and going to check that to see if it picks up the phone on my home PC.
Click to expand...
Click to collapse
yes , the direct. i thought its my cable , but when i try on other laptop , its working.
Also had some issues with Android and Windows 10 recently. There was always some kind of issue with the MTP driver, so it showed up with an exclamation mark in device manager. Have you tried reinstalling the MTP driver? You can do that by navigating to C:\Windows\INF, right-click wpdmtp.inf and click install.
That's what fixed it for me.
GXGOW said:
Also had some issues with Android and Windows 10 recently. There was always some kind of issue with the MTP driver, so it showed up with an exclamation mark in device manager. Have you tried reinstalling the MTP driver? You can do that by navigating to C:\Windows\INF, right-click wpdmtp.inf and click install.
That's what fixed it for me.
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Click to collapse
Yep, done that. Sorted now. Thank you.

Pixel3 not visible to PC (USB Transfer mode)

I am using my USB to USB-C Cable form my Nexus 5X, which works flawlessly with that one.
With the Pixel, however, I don't get it showing up in Transfer mode (as a drive).
When using PTP mode it becomes visible, but of course only showing picture folders.
Cable works 100% fine as far as I know, also with the Tool-All-In-One etc.
Any idea how enable USB-Transfers from PC to Pixel3?
fronten said:
I am using my USB to USB-C Cable form my Nexus 5X, which works flawlessly with that one.
With the Pixel, however, I don't get it showing up in Transfer mode (as a drive).
When using PTP mode it becomes visible, but of course only showing picture folders.
Cable works 100% fine as far as I know, also with the Tool-All-In-One etc.
Any idea how enable USB-Transfers from PC to Pixel3?
Click to expand...
Click to collapse
When the pixel3 is connected did you look in the settings to see what USB mode is selected? You might need to change the mode to File Transfer. Also you have to unlock the phone after connecting it before it shows up. I'm not near a computer so I can't give the exact details.
EDIT: When the phone is connected go to Settings/Connected Devices/USB. Then in the section "Use USB for" make sure File Transfer is selected.
Thank you for the reply.
There's a "Yes" to all of that: USB mode is "Transfer Files", set directly via Setting but also checked on unlocked screen.
PC explorer shows Pixel3 in PTP mode (images folders only), which vanishes completely when switching to file transfer mode.
With Pixel 3 we are able to change which device controls USB connection, - i can't change this for this connection, it stays in "This device" (P3), "other device" (does this mean PC?) fails and reverts to "this device".
Is this a setting relevant only for Phone-to-Phone connections?
My Pixel 3 is doing this now with Android Auto after I got the February update. I can't change USB mode and Android Auto only launches on my phone instead of my car head unit. If I try to manually change the the USB mode to anything other than charging it immediately resets like nothing happened. If I change the control type to "other device" it reverts to "this device" and grays out the option.
I have tried a few cables, two different cars, and enabling USB Debugging but nothing helps. I think Google did this and we might have to wait on a fix.
As a follow-up, I've seen some people with this issue fix it by getting a USB C cable that is 65 ohm, or getting a USB 3.1 SS+ cable. I have one on order and will update when I receive it.
zeropants said:
As a follow-up, I've seen some people with this issue fix it by getting a USB C cable that is 65 ohm, or getting a USB 3.1 SS+ cable. I have one on order and will update when I receive it.
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Click to collapse
Thank you!
So this is a confirmation that this indeed is a bug needing some fix?
I did a quick look around and couldn't really find such a cable - what would I search for specifically?
I did not get confidently lucky with 65 ohm, USB 3.1 or SS+ terms..
(Also, i am quite sour about Google not including an USBCtoA connector.)
fronten said:
Thank you!
So this is a confirmation that this indeed is a bug needing some fix?
I did a quick look around and couldn't really find such a cable - what would I search for specifically?
I did not get confidently lucky with 65 ohm, USB 3.1 or SS+ terms..
(Also, i am quite sour about Google not including an USBCtoA connector.)
Click to expand...
Click to collapse
From my view it's a bug, but I don't have much to confirm with, just personal experience. I'm going to re-check Apple Carplay too to make sure it's not a vehicle fault.
Another failure.
So far I've tried 4 cables, including a USB-C 3.1 cable. I've tried 2 different cars with Android Auto support. No combination has enabled AA on the cars head unit.
I plugged my Pixel 3 into a laptop work USB 3 support and it connected to file transfer.
As a follow up, my wife's iPhone XR connects to Car Play almost instantly.
I found out my issue is specifically with Android Auto, and I have since fixed it. I had to remove all system updates to Android Auto and let it update and setup from scratch.
I finally managed to get my Pixel 3 recognized for file transfer.
Device manager showed a problem with the Portable Device - MTP device (yellow attention sign). I tried to update that driver, failing, even with the one from google directly .
However, i got the hint that missing system update (Windows) might be the culprit.
So I checked, installed the 2 it showed, and .. .. Pixel 3 showed up in device and file manager.

File transfer over USB?

I can't seem to get MTP working with the phone. Whatever cable I use, including the OEM cable, the phone just starts charging. USB settings in Settings -> Connected devices are greyed out. On every other phone I ever used, when connected via USB, a notification shows up asking what to do with the connection (charge, MTP, PTP, etc.), said notification is not here. Anyone else having the same issue?
Edit: googled around, might be an Android issue. Nice. I guess I'll have to use the 3.5mm jack to listen to music in my car now, great.
Lauri455 said:
Edit: googled around, might be an Android issue.
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Can you give us the link you have found?
_jis_ said:
Can you give us the link you have found?
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Click to collapse
https://support.google.com/fi/thread/257513?hl=en
https://support.google.com/pixelphone/thread/1853975?hl=en
https://forums.oneplus.com/threads/op5t-usb-file-transfer-not-working-on-android-pie.995105/
https://forum.xda-developers.com/pixel-2-xl/help/pixel-2-xl-usb-preferences-greyed-t3838058
https://forum.xda-developers.com/android/help/usb-computer-connection-option-greyed-t3634250
And a few more. The only solution apparently *maybe* is to buy a 3rd party cable.
Edit: after writing this post I decided to try again and lo and behold... It works now. For reasons of I don't friggin know. All cables that didn't work before now work just fine for charging and data transfer between my PC and the phone. Unfortunately my car HU keeps disconnecting and reconnecting the USB, which is a bummer because that's the reason I actually care about file transfer.
I am using Android Pie on my Mi A1 from Christmas 2018 and I never had a problem with MTP, it worked fine with all monthly security updates.
Works as expected here for me at least, with the prompt and everything.
Just tried it out for myself on my work laptop. Connected via a 3rd party micro-USB cable with micro-USB-to-USB-C adapter (so one of the more "fragile" ways to connect) and it directly popped up the question of whether to allow file transfers. After that, the phone was normally browsable on the computer and the USB connection notification that allows for mode-switching is present.
Lauri455 said:
I can't seem to get MTP working with the phone...
Click to expand...
Click to collapse
So one can conclude that problem is in your phone, FR will cure it probably.
_jis_ said:
So one can conclude that problem is in your phone, FR will cure it probably.
Click to expand...
Click to collapse
Perhaps actually more with the unit in the car.. From my understanding the buggy file-transfer is between the phone and the car's unit?

Android USB file transfer no longer working?

Hi, it seems like the function to transfer files via USB is not working anymore with my phone, last time I transferred files was 2 months ago.
-Under Advanced Developer Options, "USB configuration" is set to "MTP"
-Tried with different cables to PC which used to work.
-Tried with OTG wire to read USB flash drive that used to work. (flash drive has light when plugged in PC, doesn't have light on when using OTG, no notification in Android that something has been plugged in)
-Tried turning on/off the phone.
-The only thing that work is charging phone.
What I believe is either one of the two following reason:
-Some setting changed and that's why it's not working.
-Port is now defective.
I don't remember changing any setting or downloading any new app in the last two months. Do you guys know anything else I can try or a solution? Thanks
petitpetitpom said:
Hi, it seems like the function to transfer files via USB is not working anymore with my phone, last time I transferred files was 2 months ago.
....
I don't remember changing any setting or downloading any new app in the last two months. Do you guys know anything else I can try or a solution? Thanks
Click to expand...
Click to collapse
Yeah it looks like the port is damaged (if file transfer doesn't work in any way possible)
Maybe try to go get it fixed by a local qtore, and if you have nothing around, try to check if the brand doesn't repair those things for cheap.
Hope I helped
petitpetitpom said:
Hi, it seems like the function to transfer files via USB is not working anymore with my phone, last time I transferred files was 2 months ago.
-Under Advanced Developer Options, "USB configuration" is set to "MTP"
-Tried with different cables to PC which used to work.
-Tried with OTG wire to read USB flash drive that used to work. (flash drive has light when plugged in PC, doesn't have light on when using OTG, no notification in Android that something has been plugged in)
-Tried turning on/off the phone.
-The only thing that work is charging phone.
What I believe is either one of the two following reason:
-Some setting changed and that's why it's not working.
-Port is now defective.
I don't remember changing any setting or downloading any new app in the last two months. Do you guys know anything else I can try or a solution? Thanks
Click to expand...
Click to collapse
Try cleaning the port, sometimes, a combination of lint and dust gets compacted into the port and prevents the cable from making a good connection.
Sent from my SM-S767VL using Tapatalk
Thank you for your replies, I cleaned the port but sadly, it still doesn't work and quotes to repair this problem are expensive.
An alternative I found is to transfer my files to PC is via bluetooth to my PC via a USB adapter, seems cheaper.
petitpetitpom said:
Thank you for your replies, I cleaned the port but sadly, it still doesn't work and quotes to repair this problem are expensive.
An alternative I found is to transfer my files to PC is via bluetooth to my PC via a USB adapter, seems cheaper.
Click to expand...
Click to collapse
Yup that's a solution
Hopefully it'll be a sustainable solution
Have good day

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