Strange App Behavior Just Started Last 24 Hours - Fire HD 8 and HD 10 General

Hi all
I have a Kindle Fire HD 10" bought on Black Friday special last month. I had no problems side-loaded and getting the GooglePlay Store up and running. I have installed apps from both GooglePlay and the Amazon App Store.
Over the last twenty four hours, several games and apps required updates in the GooglePlay Store. I applied them. I went to run them and I get an error message about SD Card Not Available. I have the 64GB Fire HD 10 and don't even have an SD Card installed. I have an option to select OK which just takes me out of starting the app or Download Again which when selected takes me to the Amazon Appstore and NOT the GooglePlay Store.
So I have tried a few things to troubleshoot. I uninstall the app in question. But it doesn't remove the icon. It is darkened but not removed. I then reinstall and it remains in that state and gives the SD Card error again. If I go to the GooglePlay Store and select Open on the app in question, it opens without an issue.
Several of the games use GooglePlay Games so I thought maybe that is an issue. I opened that app and it tells me there is an issue with GooglePlay Services. Is there an update for GooglePlay Services for the Fire HD 10 I am unaware of?
All the other apps work fine. It is just those that required an update in the last 24 hours. I don't have auto-update enabled and won't update any other apps if they appear until I get this worked out.
Is anyone else having this issue? Does anyone have any suggestions on how to fix this issue? Thanks.
TJ

Found Partial Solution
I searched before posting but then found this post --
https://forum.xda-developers.com/hd8-hd10/help/google-play-store-apps-disappeared-t3721523
It provides the solution for the strange app behavior and SD Card Install error, however, I am still getting an error message with GooglePlay Games and the GooglePlay Services.
Does anyone have any possible solutions for that? Thanks.

Did you get any update in last 24h? I heard that Amazon and Google are not in good relationship anymore, so could be that Amazon already started blocking Google apps/services.
Sent from my XT1635-02 using Tapatalk

Zeljko1234 said:
Did you get any update in last 24h? I heard that Amazon and Google are not in good relationship anymore, so could be that Amazon already started blocking Google apps/services.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
The last update I got was 12/03/17. The last I read was that Google was back in talks with Amazon to fix the YouTube issue and Amazon Video is now available on the Play Store. So I don't know what is up.

Getting the same problem here. I tried uninstalling, but the icons remain on the home screen. Upon further testing, I have figured out the problem has something to do with the Amazon launcher. If you install and open up another launcher (I used Nova) then all of your apps will be there and open just fine. Hopefully somebody finds a solution soon.

Lieutenant_G said:
Getting the same problem here. I tried uninstalling, but the icons remain on the home screen. Upon further testing, I have figured out the problem has something to do with the Amazon launcher. If you install and open up another launcher (I used Nova) then all of your apps will be there and open just fine. Hopefully somebody finds a solution soon.
Click to expand...
Click to collapse
Going into Manage Apps and clearing the date on the Amazon launcher (Home Page) fixed part of the problem. Then just force quit, and restart the Fire.
My problem now is a connection issue with Google Play Services and Google Games that was fine three days ago but now throwing up errors.

Same issue here. I deleted Google Play and reloaded it from the saved APK. That worked but only for a while. I loaded Nova launcher and it runs Play with no problems, even though it is dimmed out on the Fire home page. Very strange. My guess is that Amazon is implementing Google countermeasures. There must be a lot of new Fire HD users bypassing the completely inadequate Amazon app store.
---------- Post added at 10:44 AM ---------- Previous post was at 10:01 AM ----------
Forgot to mention that newly installed apps do not appear on the Amazon home page either. Bummer. I actually like the native home screens.

Related

Market acting weird

Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
ifreaker said:
Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
Click to expand...
Click to collapse
Try clearing your data in settings>applications>manage applications>all>scroll down to market and clear data and see if that helps.
If it doesn't work there's a good chance that you really can't download it from your country.
Or
Google did say that the android market will be getting updated in the next couple of weeks and that may be causing the issue.
Sent from my Nexus S using Tapatalk
Yeah I already did that, didn't work.
Looks like I'll have to wait and see what happens.
EDIT:
Ok this is crazy!!! I can't even install ADW! There has to be something seriously wrong!
I've had some issues with the market as well. Are you getting a download unsuccessful error. I fixed this same issue with a new password and a factory reset (I changed my password FIRST!)
Sent from a bird cage, with a swing!
Market Tech support is full of this problem :/
over half of the installed apps don't show in My Apps on the phone
many i can't install, funny thing is doubleTwist via market.android.com gives me that "your device's country" popup, while Market installs it just fine
paid apps i already bought and have on my phone are now marked as not supported and don't show on Market or in My Apps....free don't show in My Apps....meaning no updates to 25 out of 40ish apps installed
Top Paid disappeared from market.android.com....Featured on web and phone now features only 5 apps
whatever they did, they really did it badly
updates, hard resets, any changes to my phone are now not an option until this is fixed :/
This has happened recently in my country(UAE) too. Heaps of previously available FREE apps are now no longer available on the market. Bad enough I can't access paid apps now, I can't access all the best free app. Google has forced me to using this fix for this, use Market Enabler or some other SIM emulation app to trick Market into thinking you're in the US. This requires root. The non-root option is to use an alternative black market(with all the risks).
@babydoll25 no i am unable to even initiate a download.
Google really needs to fix this. A lot of apps I used to be able to install no longer show up in the market and am unable to install from the website either. I don't want to root my phone (not yet anyway) to be able to install free apps. I already tried changing my password but that didn't work and don't think a factory reset will fix it as my brother's Nexus One has the same problem. I think this started happening recently as when I first got my NS I downloaded all these apps. Now they are gone. I find no reason apps like ADW launcher should not be available globally!
Anyone know if Google responded to this issue?

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Amazon app store shenanigans

Curious To see if anyone else had this issue or can recreate it.
I doubt it is intentional, but it is seemingly a good way to punish anyone who uninstalls the Amazon app store.
I am using a Motorola Photon 4G and I installed the Amazon appstore a few months back, mainly because of their free app per day. Anyway, in that few months I've downloaded quite a few apps from the Amazon appstore.
Tonight I was deciding to do some cleanup and started uninstalling apps left and right. And while I was at it, I decided to uninstall the amazon appstore app since I haven't really used it for a little while.
The first thing that initially surprised me, then I sort of accepted, was that when I went to use an email app I got from amazon, even though it was available in the Google android market as well, it showed me the inbox but forced a popped up that was telling me that I have to have the amazon app store installed before I could use the app. Like I said, at first it did surprise me, and in fact pissed me off, but I sort of made at least temporary peace with it by realizing that Google gets the advantage of having the required "market app" installed to possibly track what apps you use (in exchange for the free of charge market service, of course), So why shouldn't they get the same benefit?
But the second thing I noticed has pretty much pissed me off. Besides that I couldn't use any apps that I downloaded from the amazon app store (or at least that email app I downloaded from them) but I couldn't use my "paid for" apps either. But that still isn't the biggest issue.
The issue I want to know if it can be re- created is that once I uninstalled the amazon app store, my phone screen was now very unresponsive, scrolling, typing, etc. was all very laggy or didn't respond at all until I would touch 2 or 3 times. It was so bad that when my pattern lock came on, it would lag so much I couldn't get back into my phone for at least 10 or 12 tries. Even trying to pull down the notification bar was nearly impossible as the connection would be lost every half second between my finger in the screen thus making the notification bar recede back up.
I didn't immediately recognize it was the removal of the amazon app store application that caused this, so for several hours I was trying to troubleshoot what processes or applications was causing this. Finally, in order to use one of my paid applications, I reluctantly reinstalled the amazon app store application.
And all of that lag and unresponsiveness disappeared entirely immediately upon installation of the amazon app store application.
Now, I doubt that it is intentional, but at the same time I don't put it past Amazon given something else uber-unethical they willfully did a while ago that is unrelated.
Nonetheless, even if it is not intentional, it is a huge deal if the removal of the amazon app store is the direct cause of this happening to many people, not just me. So, I was wondering if anyone else has had this experience, or would like to try to recreate it and report back ( again, simply reinstalling the amazon application store fixed the problem).
Thanks,
Joe
Sent from my MB855 using xda premium
Don't know but I can't even login to Amazon Appstore with my username and password.
Keeps saying it's wrong but it's right. Checked many times.
Weird.

RPC:S-5:AEC-0

The Play Store "Error retrieving information from server. RPC:S-5:AEC-0" problem seems to be quite pervasive across a wide range of devices.
In summary, the device suddenly begins to toast the above error message when updating or re-installing paid apps. The "(installed) My Apps" list is sometimes truncated, and the "(all) My Apps" list displays the error message and a retry button. Once it appears, for some users (myself included) even wiping and re-flashing the device won't make the error go away.
I just got off the phone with Play support. Even though I had just flashed my device, they asked me to remove my Play account from system settings, then reconnect it by opening Play and following the prompts. This produced the error.
They then asked me to wipe data on Google Services Framework, reboot the phone, and try to check my apps lists in the Play app. This, also, did not work.
After about 10 minutes I received this message from the Play support representative:
Hello!
Thanks for contacting Google Services Framework and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:
- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps
- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device
Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
If you have any other questions feel free to respond to this email and I'd be more than happy to assist you.
Thanks,
Clint
The Google Play Support Team
Click to expand...
Click to collapse
The known issue reads like this:
We’ve received reports that some users are getting "RPC:S-5:AEC-0" while trying to download apps.
We’re currently investigating a permanent solution, and there are no workarounds at this time.
We’ll continue to update this page with developments, so check back soon.
Issue first reported on: March 21, 2013
Last updated on: April 15, 2013
Click to expand...
Click to collapse
AUGH
They've been working on this known issue for almost three months, and there are no workarounds at this time?!? I can recover using a Nandroid but some of my apps require Play authentication ------ is there any way around that?!
Has anyone else found the magic bullet which kills this error dead even when it persists after a device wipe and reflash?!
Getting the error here on 2 asus tf300tg a gs2 and sony mint.
Sent from my LT30p using Tapatalk 2
Early on, before I wiped and re-flashed my device, I was able to trick it into working by clicking through the error and trying again, rapid-fire. Eventually that stopped working.
That worked the last few days indeed, but since a hour or 4 5 it's completely broken.
Sent from my ASUS Transformer Pad TF300TG using Tapatalk HD
Interesting. I logged into Wallet and changed my default card, then switched accounts in Play, first to another Google account, then back to my regular account. I was able to purchase an app! ........but no joy on the updates.
Would be nice if we could figure out a workaround or steps that we can take like the previous post to rebuild our "corrupt" Google Play accounts. This is definitely a Google server-side issue and has very little (or nothing) to do with our devices. Currently i am unable to access my paid apps (or any previously downloaded free apps) on 3 different devices using my primary Google account. I have spoken with Google tech support (3 times now) and they've acknowledged there is a known issue but currently have no resolution or workaround. This has caused a couple of my paid apps to stop working since the app no longer shows as purchased. This seems to be an issue that has become more prevalent in the past week with more and more people reporting the same problem.
Before anyone tries to offer the standard advice of clearing data for Google Play and Google Framework...or removing and re-adding the Google account...those fixes do not apply for this issue since the account has become corrupted in some form or fashion on Google's servers. In fact, one Google tech suggested that I create a new Google account and contact the developer of each of my paid apps and have them transfer the app to my new account...WHAT??? Unfortunately that may only be the only real viable option at this point for people that have been affected by this obvious bug in Google's system.
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
xpanmanx said:
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
Click to expand...
Click to collapse
It looks like Google actually fixed the issue with corruption in the Google Play profiles. I noticed my apps were showing up again this morning. Still wasn't recognizing my paid apps...but clearing data on Google Play Store and Google Services Framework and then a reboot fixed that issue. So everything is working on all my devices again and I think my blood pressure is lower now as well
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Google may have fixed this problem for some but many still have the same issue.

Amazon apps after marshmallow update

Since I got the 6.0.1 update on my Verizon note 5, I have not been able to update any amazon apps or download any. I use amazon instant video a ton. And I can't get the app on my note 5. I tried doing a factory reset(what started the issue I think) and also used samsung smart switch on my computer to go back to a precious software. I can reinstall marshmallow, but when I update again I just notice a huge lag on my phone. So I reset it and now it won't work. Every time I try to install through the browser it fails. And so I'm unsure what to do next and would like some suggestions, please. Thanks in advance!
I installed Aptoide and updated the amazon apps through there successfully.
Log out of amazon underground app and really log in. Helped me. Also if amazon video won't pull up videos...disable amazon underground app in app management. Then start prime video. Then enable underground app
Sent from my SM-N920V using Tapatalk
I haven't tried aptoid, I'll have to try that, thank you! And I've logged out of the Amazon app several times, but it doesn't fix anything.
I couldn't get any of the Amazon apps to update through aptoid. However I did find an older version of Amazon video ask to install on the phone thanks for the help!
I couldn't get the Amazon App Store to work. I uninstalled, cleared cashe, re-installed all the apps and still a no go. I then checked using the Debloater program (mentioned in Verizon Note 5 forums) and realized I had disabled Amazon Underground. After re-enabling it in the Debloater, everything worked as normal.
Oh that makes sense. I've made sure I have the Amazon underground app active. It just won't update. I'll just have to wait for the next software update and see if that fixes it. Hopefully it does.
I was having the same issue. I re-enabled Amazon Audible app and now all the Amazon apps update correctly.
Sent from my SM-N920V using Tapatalk
I am having the same issue and am unable to install any amazon apps. I am also unable to install the Amazon shopping app from the play store and receive a 505 error. I am currently working with Amazon tech support and will post my answer here if they are able to supply an answer.
You have to have every amazon related app enabled otherwise it won't let you update. So like others, I had to re enable audible, amazon music, amazon store(underground) , and Amazon Kindle. I didn't realize that audible was part of the suite so thank you bacchus258 for pointing that out. What a pain in the ass to have to disable and enable everytime you update an amazon app. My Alexa wouldnt even update with Audible disabled.
Thanks! I didn't realize they all had to be enabled either. That worked perfectly though! Thanks so much! I hadn't been able to do that and it was killing me!
I can't believe I didn't see this post, I was having the same problem. Was driving me nuts because I have prime and use their apps. Searched high and low with nothing. Even factory reset my phone. But I can confirm, I enabled auduble and everything worked.
Sent from my SM-N920V using XDA-Developers mobile app
I had Audible enabled, but had to sign into it for everything to update and work correctly....
Thank God I found this forum. I was about to lose my mind with this stupid phone update and not being able to use the Amazon apps. Logging out of my Appstore account, then logging back in, then opening the Audible app--that fixed all of it. It's completely bizarre that this was necessary (I have never even used Audible), but whatever, it worked! Thank you to those who posted here!
I don't use Audible
I have no idea why I would have to turn on the Audible App. I don't use it, it came pre-installed on my phone, I had un-updated it, and disabled it. However, thanks to everyone's feedback re-enabling and updating Audible allowed the Amazon apps to be installed.
Phone: Motorola Droid Turbo 2
Carrier: Verizon

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