Hello,
My wife's S6 just received Marshmallow last week. We're on Straight Talk service on AT&T's network and everything was working fine up until Wednesday night. First, her phone went from 45% to dead in the span of an hour. Then the next day she had issues with her mobile data where she had no connection. We deleted/reloaded APN settings but that didn't fix it. I have the same service on my Nexus 6p and the same settings and mine works like a champ.
I did notice that her Android OS was consuming 45% of her battery and without any idea how to fix it I went ahead and performed a factory reset, twice. She still has excessive battery drain (70%-40% in 5 minutes), she no longer has mobile data, and her cellular/texts work sporadically; however Android OS is now under control. She now has cellular standby eating up 30% of her battery and app optimization was at 28% (This could have been due to reinstalling all her apps). I would like to say it's a hardware issue but seeing as how multiple people are having some of the same issues I think it's an actual problem with her update.
Is there any way to fix this without going back to Lollipop? If that is my only option where is the best place to find a legit version?
Here are her phone's specs:
Model: SM-G920T
Android Version: 6.0.1
Android Security Patch Level: May 1, 2016
Baseband version: G920TUEU3DPD6
Kernel Version: 3.10.61-7610624
[email protected] #1
Thu Apr 28 19:59:51 KST 2016
Build Number: MMB29K.G920TUEU3DPD6
Look, I'm going to tell you this straight.
Marshmallow has had a lot of problems.
Just scrolling through a few threads reveal most of peoples problems come from after updating to M. My S6 is completely untouched, in fact, the battery life is better.
Google released M way too early without testing it with their lab devices enough. Too many bugs, too many things missing. My best guess is uninstall any apps your wife got recently and if that doesn't work, carry a cheap power bank until Google releases an update.
I was able to downgrade to 5.1.1 and it solved her battery issue, but not her mobile data. I called Samsung and we're going to get it serviced to see if they can fix whatever is wrong. What I find funny/frustrating is that any time a new version of Android is released (and lately apple too) there are always tons of problems with battery life and other issues. You figure they'd get it right one of these days.
I upgraded to M just over 2 weeks ago & my battery life/phone experience is excellent. I was also reluctant to update, but no regrets at all in hindsight. My advise: Watch out for OTA updates - rather download new firmware & use Odin to flash.
Head on over to good ol' Sammobile and download the latest firmware for your carrier and then follow the instructions to flash. Perhaps that might help.
Just wanted to provide an update. We just got the phone back from Samsung. They ended up replacing the motherboard and that fixed the issue with no mobile data. Also, the new motherboard may have fixed the battery drain issue. It's a little too early to tell but battery drain appears normal for now.
Hello there!
So from today (After much waiting and checking the updater app) I can update to EMUI 5 (B360)!
But I'm a little bit unsure if I should update because many people have reported issues with it, will just factory reseting the phone after updating to EMUI 5 fix the problems or should I stay on Marshmallow until full Nougat comes out?
Hello there!
So from today (After much waiting and checking the updater app) I can update to EMUI 5 (B360)!
But I'm a little bit unsure if I should update because many people have reported issues with it, will just factory reseting the phone after updating to EMUI 5 fix the problems or should I stay on Marshmallow until full Nougat comes out?
Click to expand...
Click to collapse
This is the only Nougat your going to get
And sure a factory reset is always good after a major OS update
Sent from my Nexus 6P using Tapatalk
If you care about battery life you shouldn't upgrade imo
salihss said:
If you care about battery life you shouldn't upgrade imo
Click to expand...
Click to collapse
I can confirm my battery life took a dive. I am now *charging* my phone when I drive home from work. I didn't need to do this before with MM. Sadly Huawei screwed up the battery life and no solution in sight.
Here are some likes and dislikes on it. I do suggest you read before you update. Once updated, rollback would require you to reset.
https://forum.xda-developers.com/honor-8/help/honor-8-nougat-emui-likes-unlikes-t3556351
Hello there!
So from today (After much waiting and checking the updater app) I can update to EMUI 5 (B360)!
But I'm a little bit unsure if I should update because many people have reported issues with it, will just factory reseting the phone after updating to EMUI 5 fix the problems or should I stay on Marshmallow until full Nougat comes out?
Click to expand...
Click to collapse
I personally can´t recommend it. Battery for me isn´t bad but I´m having a ridiculous amount of graphical glitches, bugs with notifications and sometimes apps like camera, can´t be opened on the lockscreen cause some lockscreen elements overlay and won´t allow interaction with the camera app until I restarted my phone.
Seems like people having all kinds of different issues, that others don´t have.
Really weird.
I have been running EMUI 5 since the UK beta ( about 3 months)
I have only ever put official OTA updates on my phone.
I'm having none of the issues with my phone.
No glitches, no lags no problems.
My battery life is excellent it lasts from 8am through to 7am the following morning and normally has about 30℅ left when I charge it each morning between 7-8am
I use my phone heavily all day and watch TV on it in bed every night for at least 2 hours
I'm very pleased with my honor 8
John
Sent from my Honor 8 using XDA Labs
Battery is a tiny bit worse, but it fixed the NFC issues, so definitely worth upgrading (no more red lights 1/3 of the time rendering it useless on Transport for London services, and it can read a passport now, and an HK Octopus card consistently...).
A factory reset was needed after upgrading to fix some weird behaviour.
johnhux7 said:
I have been running EMUI 5 since the UK beta ( about 3 months)
I have only ever put official OTA updates on my phone.
I'm having none of the issues with my phone.
No glitches, no lags no problems.
My battery life is excellent it lasts from 8am through to 7am the following morning and normally has about 30℅ left when I charge it each morning between 7-8am
I use my phone heavily all day and watch TV on it in bed every night for at least 2 hours
I'm very pleased with my honor 8
John
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Updated, and well the battery is draining faster than usual but it drains about the same speed that it drained when I first got the phone.... But I believe that the battery will be back to normal in a couple of days.
AllieKitty said:
Battery is a tiny bit worse, but it fixed the NFC issues, so definitely worth upgrading (no more red lights 1/3 of the time rendering it useless on Transport for London services, and it can read a passport now, and an HK Octopus card consistently...).
A factory reset was needed after upgrading to fix some weird behaviour.
Click to expand...
Click to collapse
I have updated and I must say, I really love the new features and that they fixed some of the bugs
Only glitch I've found is with the gyroscope. Only had the phone a day so not sure what it was like before the update, but this video suggests it only happened after updating;
https://m.youtube.com/watch?v=TBFz-i_ruXc
Whether anyone else has had this problem?
Guys,
I haven't updated my H8 to Nougat because of the bugs with EMUI5.
Are the issues fixed? Are there still issues? Is so what are they?
Can somebody provide a honest opinion. Because the current EMUI4.1 is so good and i don't want to regret the upgrade. Thanks.
Emui 5 is far better than emui 4.1,but the battery backup is soon good in emui4.1
Rommco05 said:
Which issues you mean?
Click to expand...
Click to collapse
I heard there was a gyroscope issue. And what about performance and battery. Is there slowness in overall user experience?
bala1701 said:
I heard there was a gyroscope issue. And what about performance and battery. Is there slowness in overall user experience?
Click to expand...
Click to collapse
All are good
If you're a heavy user and value battery efficiency more than having the latest Android firmware, then don't upgrade. I went back to EMUI4. 1 a week ago due to excessive battery drainage in EMUI5.
I used Nougat since it became available for the H8 and battery life was less than in MM and even worst with the latest update for the US version (B385). My screen on time went from 6 hours to barely 4 hours.
Also having to recharge my phone 3 to 4 times in a day was not worth it staying with EMUI5. I even rebranded my phone to use the L19's firmware (B389) but it was the same story with the battery in addition to loosing VoLTE and band 12.
But don't get me wrong, I do like the interface updates and the improvements in performance in Nougat. It's just that for me battery is more important.
Zero issues in B389, battery a tad better the MM versions. Never charge device more than 1x/day, sometimes 1x/1.5 day.
Dominikrod said:
If you're a heavy user and value battery efficiency more than having the latest Android firmware, then don't upgrade. I went back to EMUI4. 1 a week ago due to excessive battery drainage in EMUI5.
I used Nougat since it became available for the H8 and battery life was less than in MM and even worst with the latest update for the US version (B385). My screen on time went from 6 hours to barely 4 hours.
Also having to recharge my phone 3 to 4 times in a day was not worth it staying with EMUI5. I even rebranded my phone to use the L19's firmware (B389) but it was the same story with the battery in addition to loosing VoLTE and band 12.
But don't get me wrong, I do like the interface updates and the improvements in performance in Nougat. It's just that for me battery is more important.
Click to expand...
Click to collapse
Thanks. Mine is Indian version. I'm a heavy user and battery life does matter to me. I was so tempted to press the update button but pulling myself out of it. I already get only 4.5 to 5 hours on heavy usage. So will skip the upgrade then. Thanks again!
Rommco05 said:
Performance is higher how on Marshmallow and with battery I don't have any problems, this can be related which model you have and which firmware you are able to install. Gyroscope issue... I don't know
Click to expand...
Click to collapse
Mine is Indian version
bala1701 said:
Thanks. Mine is Indian version. I'm a heavy user and battery life does matter to me. I was so tempted to press the update button but pulling myself out of it. I already get only 4.5 to 5 hours on heavy usage. So will skip the upgrade then. Thanks again!
Click to expand...
Click to collapse
Bro b330 update i got 6hr+
venugopalu007 said:
Bro b330 update i got 6hr+
Click to expand...
Click to collapse
You mean nougat update for FRDL02 has no battery issues? But at top of this thread you also mentioned this :
"Emui 5 is far better than emui 4.1,but the battery backup is soon good in EMUI4.1"
Im confused..
bala1701 said:
Thanks. Mine is Indian version. I'm a heavy user and battery life does matter to me. I was so tempted to press the update button but pulling myself out of it. I already get only 4.5 to 5 hours on heavy usage. So will skip the upgrade then. Thanks again!
Click to expand...
Click to collapse
Use i am also saying that emui 4.1 sucks less compared to 5.0 . Emui 4.1 is the best for battery but we want the new version of Android should have to leave the old one
Also in emui 5.0:
In lockscreen clean up disable apps to run in back ground . U can also get 6+
Rommco05 said:
Anyway if compare look betwen EMUI4 and EMUI5, emui5 is much better, looks a bit more stable and fast. Google security patches is newest how on emui4 and in future if want upgrade to Andoid O (hopefuly we got it) u will must anyway upgrade first to emui5 Nougat. Emui5 have lot of settings which can help improve battery life
Click to expand...
Click to collapse
I can't get security patches on MM Emui 4 unless I upgrade and that's sad. But the performance with EMUI 4 on H8 is truly amazing. I have never had a single instance of lag or slowness in the two months I have had this. Truly flagship device. Buttery smooth and I'm thoroughly enjpyong this beauty. I'm afraid this will not be the case once I upgrade. So let me stay with this till we get the news on Android O.
bala1701 said:
Guys,
I haven't updated my H8 to Nougat because of the bugs with EMUI5.
Are the issues fixed? Are there still issues? Is so what are they?
Can somebody provide a honest opinion. Because the current EMUI4.1 is so good and i don't want to regret the upgrade. Thanks.
Click to expand...
Click to collapse
There are still some minor bugs, which you will never notice (maybe). But I would like to say its 96% stable. :fingers-crossed:
bala1701 said:
Guys,
I haven't updated my H8 to Nougat because of the bugs with EMUI5.
Are the issues fixed? ...
Click to expand...
Click to collapse
Personally, I wouldn't touch the EMUI 5 and Android 7 combination.
I did the upgrade long time ago (I think it was B360, and it was done automatically; I just had to touch a button that said "Upgrade", and kept prompting me for two weeks).
Battery had to be recharged every 2 hours, even without using the phone. Temperature was so hot that I had to put the phone in the refrigerator, honestly.
Many essential application were totally messed up or became useless, including the camera software.
Following a Huawie customer service rep in live communication to go back to EMUI 4.1 and Android 6 resulted in bricking the phone.
I sent it to their service center in Texas (per their instructions).
They found that the excessive heat had caused plenty of internal component deterioration, so it was useless to unbrick it and send it back.
Since it was still under warranty, they sent me a new one (with EMUI 4.1 and Android 6).
Service was fast and excellent.
I became a happy camper again.
EMUI 5 is most likely better than 4.1, but the problem of installing it is that you must install Android 7 as well.
I'm sure Android 7 is better and more advanced than 6, but it is not optimized for the Honor 8.
I would NOT touch that combination of EMUI 5 and Android 7 on the Honor 8 with a 100 foot pole!!
From what I understand, EMUI 5.1 is released.
That is my experience, and it is up to you if you decide to upgrade.
Cool_Man99 said:
Personally, I wouldn't touch the EMUI 5 and Android 7 combination.
I did the upgrade long time ago (I think it was B360, and it was done automatically; I just had to touch a button that said "Upgrade", and kept prompting me for two weeks).
Battery had to be recharged every 2 hours, even without using the phone. Temperature was so hot that I had to put the phone in the refrigerator, honestly.
Many essential application were totally messed up or became useless, including the camera software.
Following a Huawie customer service rep in live communication to go back to EMUI 4.1 and Android 6 resulted in bricking the phone.
I sent it to their service center in Texas (per their instructions).
They found that the excessive heat had caused plenty of internal component deterioration, so it was useless to unbrick it and send it back.
Since it was still under warranty, they sent me a new one (with EMUI 4.1 and Android 6).
Service was fast and excellent.
I became a happy camper again.
EMUI 5 is most likely better than 4.1, but the problem of installing it is that you must install Android 7 as well.
I'm sure Android 7 is better and more advanced than 6, but it is not optimized for the Honor 8.
I would NOT touch that combination of EMUI 5 and Android 7 on the Honor 8 with a 100 foot pole!!
From what I understand, EMUI 5.1 is released.
That is my experience, and it is up to you if you decide to upgrade.
Click to expand...
Click to collapse
Thanks. I have made up my mind to stay with EMUI4.1 based on the inputs on this thread and yours add up to the list. When it comes to Android I always believe a phone works best only out of the box and any upgrade takes it a step back. I have had this experience with a lot of devices. So i think it's best to stay with the version that comes out of the box if you want to really enjoy the device. Because this is the version that was tested/ optimized/advertised by the manufacturer. Just my opinion... :good:
Cool_Man99 said:
Personally, I wouldn't touch the EMUI 5 and Android 7 combination.
I did the upgrade long time ago (I think it was B360, and it was done automatically; I just had to touch a button that said "Upgrade", and kept prompting me for two weeks).
Battery had to be recharged every 2 hours, even without using the phone. Temperature was so hot that I had to put the phone in the refrigerator, honestly.
Many essential application were totally messed up or became useless, including the camera software.
Following a Huawie customer service rep in live communication to go back to EMUI 4.1 and Android 6 resulted in bricking the phone.
I sent it to their service center in Texas (per their instructions).
They found that the excessive heat had caused plenty of internal component deterioration, so it was useless to unbrick it and send it back.
Since it was still under warranty, they sent me a new one (with EMUI 4.1 and Android 6).
Service was fast and excellent.
I became a happy camper again.
EMUI 5 is most likely better than 4.1, but the problem of installing it is that you must install Android 7 as well.
I'm sure Android 7 is better and more advanced than 6, but it is not optimized for the Honor 8.
I would NOT touch that combination of EMUI 5 and Android 7 on the Honor 8 with a 100 foot pole!!
From what I understand, EMUI 5.1 is released.
That is my experience, and it is up to you if you decide to upgrade.
Click to expand...
Click to collapse
bala1701 said:
Thanks. I have made up my mind to stay with EMUI4.1 based on the inputs on this thread and yours add up to the list. When it comes to Android I always believe a phone works best only out of the box and any upgrade takes it a step back. I have had this experience with a lot of devices. So i think it's best to stay with the version that comes out of the box if you want to really enjoy the device. Because this is the version that was tested/ optimized/advertised by the manufacturer. Just my opinion... :good:
Click to expand...
Click to collapse
Maybe it happened with just you. You cannot blame EMUI for the trouble. Yeah I admit that it had some bugs at the beginning. Almost all the Android Phones get them at the beginning, even iOS. An year or two ago I had Galaxy Grand Prime and it didn't boot up after it's lollipop/marshmallow update. So I sent it to Samsung and they fixed it. @Cool_Man99 same as they fixed yours. And it's totally functional even today. Well my mom is using that now. And yeah maybe you faced the problem with your device unnecessary heating, so did I. My device also used to get hot while listening to music at night or maybe while i am in school. Also i was not able to install any 3rd party apps in it. As much as I remember they released some patches and I swear now there are no issues that I am facing. Ooh yeah, I never had the battery draining issue, ever. You can ask other people on the forum too if all of them faced issues like you. ?
@bala1701 maybe you did set your mind to stay but you can just give EMUI 5 a try. Then if you think you are having any issues you can just roolback. It's not that hard.
Saeem said:
Maybe it happened with just you. You cannot blame EMUI for the trouble. Yeah I admit that it had some bugs at the beginning. Almost all the Android Phones get them at the beginning, even iOS. An year or two ago I had Galaxy Grand Prime and it didn't boot up after it's lollipop/marshmallow update. So I sent it to Samsung and they fixed it. @Cool_Man99 same as they fixed yours. And it's totally functional even today. Well my mom is using that now. And yeah maybe you faced the problem with your device unnecessary heating, so did I. My device also used to get hot while listening to music at night or maybe while i am in school. Also i was not able to install any 3rd party apps in it. As much as I remember they released some patches and I swear now there are no issues that I am facing. Ooh yeah, I never had the battery draining issue, ever. You can ask other people on the forum too if all of them faced issues like you. ?
@bala1701 maybe you did set your mind to stay but you can just give EMUI 5 a try. Then if you think you are having any issues you can just roolback. It's not that hard.
Click to expand...
Click to collapse
Yes sure I will definitely give it a try in the future. But as of now I am at peace with EMUI4.1/MM
@Saeem
No it didn't happen just to me.
Lots of people were having similar problems, and that was all over the Internet, including here at XDA and at Huawie forums and Support sites.
Huawie back then created a page with downloadable packages and instructions to switch back to EMUI 4.1 / Android 6.
As I had mentioned before, the battery drain and the excessive overheat were happening even without the phone being used at all, and with the screen turned off.
It wasn't even possible to turn the phone off, or to restart it. These soft buttons were messed up and not functioning properly.
Huawie did not fix the phone, as I had indicated. They replaced it with a new one. It was not fixable..
Glad you and your mom are having no issues.
You might be able to experiment with new software/firmware releases, but many people use the phone for business purposes, and other critical issues. In such uses they cannot afford to be experimenting with buggy Beta releases of software.
Such people use their phone to do things other than play games, text a classmate, or chat with their moms.
You will understand what I mean someday down the road.
Thanks for your input, though.
Cool_Man99 said:
@Saeem
No it didn't happen just to me.
Lots of people were having similar problems, and that was all over the Internet, including here at XDA and at Huawie forums and Support sites.
Huawie back then created a page with downloadable packages and instructions to switch back to EMUI 4.1 / Android 6.
As I had mentioned before, the battery drain and the excessive overheat were happening even without the phone being used at all, and with the screen turned off.
It wasn't even possible to turn the phone off, or to restart it. These soft buttons were messed up and not functioning properly.
Huawie did not fix the phone, as I had indicated. They replaced it with a new one. It was not fixable..
Glad you and your mom are having no issues.
You might be able to experiment with new software/firmware releases, but many people use the phone for business purposes, and other critical issues. In such uses they cannot afford to be experimenting with buggy Beta releases of software.
Such people use their phone to do things other than play games, text a classmate, or chat with their moms.
You will understand what I mean someday down the road.
Thanks for your input, though.
Click to expand...
Click to collapse
I didn't know that. But thanks :good:
Hey Folks,
I just bought a new POCO X3 a month back (Indian Version) via Flipkart.
I am on the latest version of MIUI 12.0.9 (as per the OTA update).
My phone usage is moderate. No fancy apps, No Games. Still, at times my phone keeps slowing down or hangs.
Is anybody else facing the same problem? I am considering taking my phone to the service center.
Latest update for India is 12.0.10
See if updating it fixes the issue. But it shouldn't be having these issues regardless of update or not.
If you just bought it, have it exchanged on FK. It's better to get a new device than to have it "serviced".