Z5 unexpected reboot problem - Xperia Z5 Q&A, Help & Troubleshooting

I pick my phone from my pocket and press to unlock.
After display on, phone gets to reboot.
Don't know what would be reason!?
Please help me

Yes, its happening sometimes. No need to open thread for this kind of reason.

asgz said:
Yes, its happening sometimes. No need to open thread for this kind of reason.
Click to expand...
Click to collapse
This is a serious issue and it does deserve to open a thread. It just should have been open in the "help & troobleshooting" section...

I resetted THE PHONE FROM PHONE AND SONY PC COMPANION.
BUT THE PROBLEM STILL EXIT.

How old is the phone? I would send it to repair if you still have warranty

chitose_ndy said:
How old is the phone? I would send it to repair if you still have warranty
Click to expand...
Click to collapse
No warranty.

arunkumarunicorn said:
I pick my phone from my pocket and press to unlock.
After display on, phone gets to reboot.
Don't know what would be reason!?
Please help me
Click to expand...
Click to collapse
I have update in this.
While I shake the phone, I feel something is loose and feels it's movement.

I have this problem from beginning too

Related

[Q] Power button working strange.

Hi. I Have no clue why this this started happening but when i press the power button sometimes it doesn't respond, sometimes it is as if it was pressed twice and sometimes it works ok.
What things can I check?
IceMan6969 said:
Hi. I Have no clue why this this started happening but when i press the power button sometimes it doesn't respond, sometimes it is as if it was pressed twice and sometimes it works ok.
What things can I check?
Click to expand...
Click to collapse
you mean when you wanna wake up the phone/turn it off? do you feel i slight click when you press it?
When I want to wake it up I just need to press hard and it works.
To turn the screen off a lot of the times it turns off and lights up again.
I do feel a slight click when I click it but it seems that I need to press it harder to make it respond.
Sometimes I feel the click and it doesn't seem to receive it.
IceMan6969 said:
When I want to wake it up I just need to press hard and it works.
To turn the screen off a lot of the times it turns off and lights up again.
I do feel a slight click when I click it but it seems that I need to press it harder to make it respond.
Sometimes I feel the click and it doesn't seem to receive it.
Click to expand...
Click to collapse
would you open the back cover and try pressing it directly? you might not find it quick, but it's up there. does it respond normally now?
same...
IceMan6969 said:
same...
Click to expand...
Click to collapse
i fear there's a problem with the button then... if you're under warranty that shouldn't be a big issue...
The problem is that my screen broke a week after this problem started and I'm pretty sure fixing my screen will remove the warranty :-\
IceMan6969 said:
The problem is that my screen broke a week after this problem started and I'm pretty sure fixing my screen will remove the warranty :-\
Click to expand...
Click to collapse
can't both issues be taken as one and fixed the same time?
arabology said:
can't both issues be taken as one and fixed the same time?
Click to expand...
Click to collapse
because it will cost more I though maybe before I send it for repair I'll try and fix this one by myself (repairing the screen seems like a lot of work that can mess up my device for good...
hey man, read through this thread?
http://forum.xda-developers.com/showthread.php?t=1235382
also check this:
http://forum.xda-developers.com/showthread.php?t=1271185
as it seems, this issue is software related. i'd suggest you to flash a custom ROM and try, but you need to take the phone for repair...that will remove your warranty :/
arabology said:
hey man, read through this thread?
http://forum.xda-developers.com/showthread.php?t=1235382
also check this:
http://forum.xda-developers.com/showthread.php?t=1271185
as it seems, this issue is software related. i'd suggest you to flash a custom ROM and try, but you need to take the phone for repair...that will remove your warranty :/
Click to expand...
Click to collapse
Yeah. seems like i'm not the only one with the problem... will try and flash a different rom after fixing my phone Thanks for the help!

[Q] My infuse needs repair, pls help!

Hi,
My Samsung infuse has these issues:
Noise when calling (sometimes) like vrmm vrmmm
Hangs up calls when calling
Black screen out of the sudden and the buttom keys light up white. Pressing the power key will not bring the mobile phone back, only solution is to take out the battery.
This happens with all the firmwares, both factory and Cyanogenmod latest one, but still the same.
I read somewhere that this could be a wire that it's loose inside and that by opening the device and reconecting all the wires it should work fine. Any help will be much appreciated.
Well...start opening?
qkster said:
Well...start opening?
Click to expand...
Click to collapse
I am wondering if what I read is valid..?
Pierre9998 said:
I am wondering if what I read is valid..?
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Click to collapse
I mean how do I repair it?
idk about the repair.
the best way to determine hardware issue is to running compete stock without microSD card and reset the phone from in the device.
if complete stock has issues and you want to open it, search youtube for repair infuse. you will see how
Pierre9998 said:
I mean how do I repair it?
Click to expand...
Click to collapse
Go to this youtube video upto 2.50 http://www.youtube.com/watch?v=ewdyo2fkJj8
And again start ftom 3.17 to 3.48 and end from 4.57 till end of video.
Hit me thanks if I helped you :good:

Power button problems

Yep, I've got there too
My power button is acting up. When in the ROM it doesn't work completely. When I take out my battery and put it back in, it powers up by itself. ANy ideas? Will take it to the service this weekend? Any idea if it's just the button that's messed up or something more important?
Also, when on the lockscreen, sometimes, the touch buttons light up by themselves. Only those it seems..
andrei1015 said:
Yep, I've got there too
My power button is acting up. When in the ROM it doesn't work completely. When I take out my battery and put it back in, it powers up by itself. ANy ideas? Will take it to the service this weekend? Any idea if it's just the button that's messed up or something more important?
Also, when on the lockscreen, sometimes, the touch buttons light up by themselves. Only those it seems..
Click to expand...
Click to collapse
This is a common problem of the Nexus S. Take it to your neareset samsung service center. The temporary solution is to set your volume rocker as the wake-up button, then Nexus Root Toolkit for shutdown/reboot/recovery.
Originally Posted by andrei1015<br />
Yep, I've got there too <br />
My power button is acting up. When in the ROM it doesn't work completely. When I take out my battery and put it back in, it powers up by itself. ANy ideas? Will take it to the service this weekend? Any idea if it's just the button that's messed up or something more important?<br />
<br />
Also, when on the lockscreen, sometimes, the touch buttons light up by themselves. Only those it seems..
Click to expand...
Click to collapse
<br />
<br />
This is a common problem of the Nexus S. Take it to your neareset samsung service center. The temporary solution is to set your volume rocker as the wake-up button, then Nexus Root Toolkit for shutdown/reboot/recovery.
Click to expand...
Click to collapse
Wugfresh toolkit wouldn't boot it to recovery while it was boot looping. Any help ?
sent from your moms phone
Don't need reboot much. Taking it to my friendly neighbourhood service. Hoping for a quick and easy fix really. Any detailed idea of what happened?
Flowed from Nexus S
93fuelslut said:
Wugfresh toolkit wouldn't boot it to recovery while it was boot looping. Any help ?
Click to expand...
Click to collapse
Well in my case it did. I'm on WIn7 with installed proper drivers, adb, android sdk, etc.. I had it fixed thru samsung service center in about 2hours.
andrei1015 said:
Don't need reboot much. Taking it to my friendly neighbourhood service. Hoping for a quick and easy fix really. Any detailed idea of what happened?
Click to expand...
Click to collapse
Moisture.
ej8989 said:
Moisture.
Click to expand...
Click to collapse
I see. Well, The service told me it's gonna be fine, and now I've gone back to my old Spica. Thank you for the information and help
Service said it's much worse than expected and I have to take it to an official samsung service. Doing that on Saturday. This means I have to put stock on it.. and re-lock the bootloader.
andrei1015 said:
Service said it's much worse than expected and I have to take it to an official samsung service. Doing that on Saturday. This means I have to put stock on it.. and re-lock the bootloader.
Click to expand...
Click to collapse
I took it to an official samsung service center near my place while on a custom 4.2.1 rom. They didn't touch the software so i don't think you need to put stock on it, unless you're claiming warranty.
ej8989 said:
I took it to an official samsung service center near my place while on a custom 4.2.1 rom. They didn't touch the software so i don't think you need to put stock on it, unless you're claiming warranty.
Click to expand...
Click to collapse
Yea, I'd like to claim warranty. They told me it's a motherboard problem so it should be pretty expensive to repair. I'm wondering if it's possible to relock the bootloader AND flash a stock ROM with a power button that's pressed all the time. Any idea?
andrei1015 said:
Yea, I'd like to claim warranty. They told me it's a motherboard problem so it should be pretty expensive to repair. I'm wondering if it's possible to relock the bootloader AND flash a stock ROM with a power button that's pressed all the time. Any idea?
Click to expand...
Click to collapse
Nexus root toolkit.
ej8989 said:
Nexus root toolkit.
Click to expand...
Click to collapse
One click stocking? I am usually a fan of classic methods where I know exactly what every step does, but desperate times ask for desperate measures. Will look into it, thanks
andrei1015 said:
One click stocking? I am usually a fan of classic methods where I know exactly what every step does, but desperate times ask for desperate measures. Will look into it, thanks
Click to expand...
Click to collapse
It's reliable and fast. I don't wanna risk messing up and/or bricking my phone using adb codes
ej8989 said:
It's reliable and fast. I don't wanna risk messing up and/or bricking my phone using adb codes
Click to expand...
Click to collapse
It's actually fun and you say I can go back to stock AND relock the bootloader even if the power button is always pressed?
andrei1015 said:
It's actually fun and you say I can go back to stock AND relock the bootloader even if the power button is always pressed?
Click to expand...
Click to collapse
Yes. On most cases. lol
There's always a bit of uncertainty in everything.
ej8989 said:
Yes. On most cases. lol
There's always a bit of uncertainty in everything.
Click to expand...
Click to collapse
Ahh yes, but that's what makes it fun!
EDIT: my computer does not detect the phone in fastboot. and the volume keys are working in normal mode but not in fastboot

Smartwatch 2 not working right :(

Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Teknohtc said:
Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Click to expand...
Click to collapse
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Where did you buy the watch?
airfalcon said:
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Click to expand...
Click to collapse
Nope still trying to solve it....
Canadian DJ said:
Where did you buy the watch?
Click to expand...
Click to collapse
Got it free from handec with my z1 pre order
Teknohtc said:
Got it free from handec with my z1 pre order
Click to expand...
Click to collapse
Seems like you may have a defective watch, did you try to call Sony?
Canadian DJ said:
Seems like you may have a defective watch, did you try to call Sony?
Click to expand...
Click to collapse
gotta call them see what they say
Crap, I have exactly the same issue, did you get it resolved?
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Put the watch off and now delete pairing on the phone and reboot it to be sure the watch is no longer paired.
Now start the pairing process all over.
Hope this helps
Sent from my GT-N7100 using xda app-developers app
Tonio78370 said:
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Click to expand...
Click to collapse
I can't get into anything on the watch but the time... No Tools. :crying:
rickgillyon said:
I can't get into anything on the watch but the time... No Tools. :crying:
Click to expand...
Click to collapse
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
neur28 said:
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
Click to expand...
Click to collapse
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
rickgillyon said:
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
Click to expand...
Click to collapse
bad watch.bummer.
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
What a letdown. It felt like Christmas when I unboxed it, feels like a funeral now...
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
bmad7136 said:
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
Click to expand...
Click to collapse
If it works fine with your wife's s4 than its not the problem with the watch.
Its the problem on your phone with smartwatch 2 app.
Try to delete data and reinstall app on phone, delete pairing and reset watch and start again.
Bad watch is the one that doesnt work on any phone...
Teknohtc said:
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
Click to expand...
Click to collapse
Yeah, hopefully mine will be picked up today, but I'm told it may be up to 14 days for replacement. And they kept talking about repair when talking on the phone when it was DOA, hopefully they took on board that it just needs replaced...
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
cheetah2k said:
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
Click to expand...
Click to collapse
Good luck. I'm still waiting for the replacement...

Is there a way to solve the yellow line?

I everyone, sorry if I ask.
I've bought a chinese OPO and I've seen that, at the bottom of the screen I've the "famous" yellow line.
Is there a way to fix it?
Thanks in advance.
Castore said:
I everyone, sorry if I ask.
I've bought a chinese OPO and I've seen that, at the bottom of the screen I've the "famous" yellow line.
Is there a way to fix it?
Thanks in advance.
Click to expand...
Click to collapse
does it stay every time ?? like even at boot
if yes replace the phone its hardware problem
no solutions for that.
@SidDev said:
does it stay every time ?? like even at boot
if yes replace the phone its hardware problem
no solutions for that.
Click to expand...
Click to collapse
I fear you're right.
Castore said:
I fear you're right.
Click to expand...
Click to collapse
I hope you are under warranty ?
if not repair it from local repair center .
@SidDev said:
I hope you are under warranty ?
if not repair it from local repair center .
Click to expand...
Click to collapse
Yes, I'm under warranty but I've bought the phone from China and I'm from Italy, only the ship cost will be more than the repair.
There's no place to repair a china phone here, nobody even known the phone
But it's a problem that has a lot of OPO and the manufacturer said that, they're good enough and, even N% has yellow screens...
But I'm really not happy with this phone, not only for the yellow line.
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Dzhedaj said:
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Click to expand...
Click to collapse
at least not 99%
Dzhedaj said:
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Click to expand...
Click to collapse
I didn't know that this kind of phone has this kind of screen. Obviously I never bought a phone with this defect.
I really never bought a phone even if I had known the state of Cyano 11s.
But it'd definitely my fault.
Thanks for the answers.
There's an entire thread dedicated to this. Try using a UV lamp (found at a nail salon) for ten minutes with the device turned off.
Please search before posting.
Transmitted via Bacon
timmaaa said:
There's an entire thread dedicated to this. Try using a UV lamp (found at a nail salon) for ten minutes with the device turned off.
Please search before posting.
Transmitted via Bacon
Click to expand...
Click to collapse
I've seen the post but I've had not seen a solution.
Sorry if I asked.
Damir franc has a video on YouTube
Archipago said:
Damir franc has a video on YouTube
Click to expand...
Click to collapse
I have never had that problem

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