ATT data disconnected - HTC U11 Questions & Answers

I bought HTC U11 phone locked to sprint last week, unlocked and confirmed that it was unlocked.
Rooted the phone and installed VIPER ROM, I am presently using ATT in US, there is service, but mobile data shows disconnected.
I checked the access point details and discovered it was actually enabled.
I tried configuring it manually and no change at all
I tried with T-Mobile and shows connected.
I don't know why am having issue with ATT, I can make calls perfectly.

When you insert the sim card you should be prompted for network selection. Check you are using the correct apn settings as some carriers have different ones for different types of tarriff.
Failing that, speak to att. They might be aware of specific problems when migrating.

shivadow said:
When you insert the sim card you should be prompted for network selection. Check you are using the correct apn settings as some carriers have different ones for different types of tarriff.
Failing that, speak to att. They might be aware of specific problems when migrating.
Click to expand...
Click to collapse
Hello I am new to this forum. I did a search and your post was first I saw. I bought an HTC 10 from a girl and went to put my Verizon sim card in and it says to contact Sprint for unlock code. Well I can't reach the girl who sold me the phone I can't root it if u could please help any advice would be appreciated. I have a hand written receipt from the girl but her #s disconnected. I've downloaded the twrp and super something also kingo root and can't get it rooted or get the s off turned on as it says s on. My email is [email protected] I'll check back as I said I'm new to this forum so still learning to use it. Sigh I have 2 other phones that a friend wanted me to fix. They did a hard reset and don't remember there Gmail set up with the phones. Right now this HTC is my main concern

So what are you trying to do, unlock simlock or root it?..
To root the phone you need to start at htcdev website and follow unlock bootloader. Then flash twrp then supersu. Bin kingoroot. It's crap.
Not sure you can manually unlock simlock. Might have to get the code off sprint.

olalekanbabs said:
I bought HTC U11 phone locked to sprint last week, unlocked and confirmed that it was unlocked.
Rooted the phone and installed VIPER ROM, I am presently using ATT in US, there is service, but mobile data shows disconnected.
I checked the access point details and discovered it was actually enabled.
I tried configuring it manually and no change at all
I tried with T-Mobile and shows connected.
I don't know why am having issue with ATT, I can make calls perfectly.
Click to expand...
Click to collapse
Make sure roaming and digital roaming is off. I had the same issue.

Related

<attention> successful unlock d2g without activation !

I confirm that i have unlocked Droid 2 Global without Verizon activation and unlock code . Now I'm testting with all my country carrier , will post result soon .
Now , please do not update your firmware !
great work! but how did u manage to do this?
Any news? Could you please provide me the instructions how you get it activated and unlocked without Verizon code? I'd be glad if I could help you by testing it on my Droid2 Global. Thanks in advance.
There is a guy can do this in China already, for a while. However he wouldn't reveal the secret. Not by TurboSim, not by hardware fix, etc. The phones need to be sent to him so he can do the "software refresh".
namsss said:
I confirm that i have unlocked Droid 2 Global without Verizon activation and unlock code . Now I'm testting with all my country carrier , will post result soon .
Now , please do not update your firmware !
Click to expand...
Click to collapse
did not work for me, I downgrade to 2.4.330 to 2.4.29 and did a factory / reset to ask me to activate again, but nothing happened, did not work the code simunlock
=(
TurboSIM works fine without Verizon activation and unlock code. Checked. Bought at Ebay, just input 200539432676 in Search string on Ebay.
namsss and Skinny1979
Are we talking about a droid 2 global that could not be unlocked by code previously?
Yes, I have droid 2 global in Ukraine, and with Turbosim its works fine. I bought the code twice in the Ebay auction and it did not fit.
Skinny1979 said:
Yes, I have droid 2 global in Ukraine, and with Turbosim its works fine. I bought the code twice in the Ebay auction and it did not fit.
Click to expand...
Click to collapse
but your droid 2 was activated?
I think that should work with non activated phone verizon
My D2G wasn`t activated. I bypass activation screen
droidforums.net/img/droid-x-bypass.png
and insert turbosim
But there is little problem - you can only make and receive calls, no internet
Skinny1979 said:
Yes, I have droid 2 global in Ukraine, and with Turbosim its works fine. I bought the code twice in the Ebay auction and it did not fit.
Click to expand...
Click to collapse
Thanks for the info. Does everything on the phone works ok just as if it had been unlocked by code? (including data/internet)
data/internet - not working (
only calls
damn, that's not ideal but i guess it's something.
What about the OP's namsss solution?
Skinny1979 said:
data/internet - not working (
only calls
Click to expand...
Click to collapse
Have you set proper APN for data connectivity? By default D2G has very limited list of preconfigured settings and certainly it has no settings for Ukraine. Are you able to create Access Points in settings/wireless/mobile networks/access point names?
I able to create Access Points in settings/wireless/mobile networks/access point names, and I set proper APN. But nothing
I flash CDMA part of D2G from Verizon to Intertelecom (ukrainian CDMA carrier), its easy, and now I have EVDO internet. But GSM - only calls.
I don't know if this is just an isolated case but I would like to share with all D2G owners. I just got 2 D2G from eBay and they arrived this morning. I have done some research about this phone before about its usability after having to purchase unlock codes or what not to have it working.
However, upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Now I have two fully functioning D2G... It just makes me wonder about what is going on with the difficulty to unlock the phone... it was as easy as a plug-and-play for me.
One important thing is, however, I am using a microsim, would that be the key to unlock the phone? lol i know this sounds dumb but I really didn't run into any problem using this phone, fresh from eBay brand new non-activated and locked to VZW.
matthewngsm said:
I don't know if this is just an isolated case but I would like to share with all D2G owners. I just got 2 D2G from eBay and they arrived this morning. I have done some research about this phone before about its usability after having to purchase unlock codes or what not to have it working.
However, upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Now I have two fully functioning D2G... It just makes me wonder about what is going on with the difficulty to unlock the phone... it was as easy as a plug-and-play for me.
One important thing is, however, I am using a microsim, would that be the key to unlock the phone? lol i know this sounds dumb but I really didn't run into any problem using this phone, fresh from eBay brand new non-activated and locked to VZW.
Click to expand...
Click to collapse
you are not using GSM? GSM unlocked to use and not unlock the screen: D
@Namsss: You are "Chém gió" for me? You have to do, why not post them?
matthewngsm said:
I don't know if this is just an isolated case but I would like to share with all D2G owners. I just got 2 D2G from eBay and they arrived this morning. I have done some research about this phone before about its usability after having to purchase unlock codes or what not to have it working.
However, upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Now I have two fully functioning D2G... It just makes me wonder about what is going on with the difficulty to unlock the phone... it was as easy as a plug-and-play for me.
One important thing is, however, I am using a microsim, would that be the key to unlock the phone? lol i know this sounds dumb but I really didn't run into any problem using this phone, fresh from eBay brand new non-activated and locked to VZW.
Click to expand...
Click to collapse
Huh! Looks like this phone was already unlocked. My phone definitely asked me for subsidy unlock code when I inserted my Rogers SIM. Mine unlocked with a code I purchased off Internet. So you can call/use data services with Rogers and you've been never asked for unlock code?!
matthewngsm said:
upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Click to expand...
Click to collapse
Seems like the two units you bought came already unlocked?
BTW how much did you get them for? if you dont mind telling us
leobg said:
Huh! Looks like this phone was already unlocked. My phone definitely asked me for subsidy unlock code when I inserted my Rogers SIM. Mine unlocked with a code I purchased off Internet. So you can call/use data services with Rogers and you've been never asked for unlock code?!
Click to expand...
Click to collapse
Exactly... I am able to use data as I see the 3G icon on the status bar, as well as being able to use the My Rogers Account app, which would allow you to retrieve the info. only if you are on Rogers 3G network. But then the thing is when I first turned on the phone, it asked me for activation. I clicked "activate" but it said I failed and had to call VZW hotline. At that point I switched the network mode to GSM/UMTS only and that activation screen never showed up again.

Unlocked my phone, sent for repair, cannot unlock?

Sorry for the double post guys, I meant to post here.
Ok, I purchased an unlock code and unlocked successfully. A few weeks later, I sent out for repair for GPS lock-on issues, and recieved the same exact phone back(s/n and IMEI's match). I am really not too sure if the phone is unlocked still or not but I don't think it is because I cannot delete the T-mobile APN which was the reason I needed it unlocked in the first place so I can use Simple Mobile.
I tried to unlock the phone by using the 2945#*999#, but when I enter the unlock code that I have purchased, it says unlocked unsuccessfully.
Does the unlock code change or stays the same always. If it stays the same, why am I having a problem? I tried inputting twice.
TheKid1 said:
Sorry for the double post guys, I meant to post here.
Ok, I purchased an unlock code and unlocked successfully. A few weeks later, I sent out for repair for GPS lock-on issues, and recieved the same exact phone back(s/n and IMEI's match). I am really not too sure if the phone is unlocked still or not but I don't think it is because I cannot delete the T-mobile APN which was the reason I needed it unlocked in the first place so I can use Simple Mobile.
I tried to unlock the phone by using the 2945#*999#, but when I enter the unlock code that I have purchased, it says unlocked unsuccessfully.
Does the unlock code change or stays the same always. If it stays the same, why am I having a problem? I tried inputting twice.
Click to expand...
Click to collapse
Once you unlock a phone it stays unlocked. Your unlock is probably unsuccesful as the device is already unlocked. Have you tried your simple sim in the phone. If it boots up without a carrier lock message and asking you ton input the code that confirms it is unlocked.
On the official T-Mobile GB rom, the T-Mobile APN will never go away regardless of whether the phone is carrier locked or unlocked. Mine has that but no biggie. Just create new entries for data and mss for your carrier, and click the radio button so that Simple Mobile's normal APN for data is selected. Then you will be good to go.
See photo below. Will look like that just with your carrier's apn instead of mine.
jboxer said:
Once you unlock a phone it stays unlocked. Your unlock is probably unsuccesful as the device is already unlocked. Have you tried your simple sim in the phone. If it boots up without a carrier lock message and asking you ton input the code that confirms it is unlocked.
On the official T-Mobile GB rom, the T-Mobile APN will never go away regardless of whether the phone is carrier locked or unlocked. Mine has that but no biggie. Just create new entries for data and mss for your carrier, and click the radio button so that Simple Mobile's normal APN for data is selected. Then you will be good to go.
See photo below. Will look like that just with your carrier's apn instead of mine.
Click to expand...
Click to collapse
Well that is good to know that the phone is unlocked. I actually used to be able to delete the T-Mobile apn. Now I cannot delete it. But I can deal with the T-Mobile apn staying there but everytime I click the simple mobile apn, it keeps switching back to T-Mobile which is y I needed to originally unlock the phone in the first place. How do I keep the green dot on my simple mobile apn without it moving by itself every 5-10 minutes?
Search for my other thread for a solution to the Simple APN issue. It si because they use the same carrier ID as TMO. My solution fixes your problem.

[Q] Verizon Samsung Galaxy S3-SCH-I535-Unlocking

I am by far no where near the caliber of technology that lie within this web site, however, I am simply trying to get some direction regarding my S3.
I purchased it from Verizon-2 yrs ago, contract expired 7/8/13; did not renew. I went with Consumer Cellular (more fitting for the older generation) but my S3 WON'T WORK ON THEIR NETWORK!
I have spent the last 3 weeks doing research on this phone to see if it can be 'unlocked' to work with a another carrier. The phone is like brand new and I don't want to get rid of it, I'd prefer to use it with the new carrier.
Is there anyone who can give me some direction to this issue? Can the phone infact be "unlocked' to work with Consumer, it has the Verizon SIM card in it, I was able to root it, successfully, now if I can just get it unlocked. Had to purchase another phone so that I would not be without phone service while I work on trying to get this one unlocked.
I've been told it can't because Verizon is a CDMA carrier and Consumer is a GSM..if this in fact true than I've no options but to sell the phone.
I do have "Preferred Network Mode' and it gives me the following options, Global, LTE/CDMA & GSM/UMTS.
Any help, directions or information would be greatly appreciated. With my thanks to all those who have taken the time to read this post.
Southern66 said:
I am by far no where near the caliber of technology that lie within this web site, however, I am simply trying to get some direction regarding my S3.
I purchased it from Verizon-2 yrs ago, contract expired 7/8/13; did not renew. I went with Consumer Cellular (more fitting for the older generation) but my S3 WON'T WORK ON THEIR NETWORK!
I have spent the last 3 weeks doing research on this phone to see if it can be 'unlocked' to work with a another carrier. The phone is like brand new and I don't want to get rid of it, I'd prefer to use it with the new carrier.
Is there anyone who can give me some direction to this issue? Can the phone infact be "unlocked' to work with Consumer, it has the Verizon SIM card in it, I was able to root it, successfully, now if I can just get it unlocked. Had to purchase another phone so that I would not be without phone service while I work on trying to get this one unlocked.
I've been told it can't because Verizon is a CDMA carrier and Consumer is a GSM..if this in fact true than I've no options but to sell the phone.
I do have "Preferred Network Mode' and it gives me the following options, Global, LTE/CDMA & GSM/UMTS.
Any help, directions or information would be greatly appreciated. With my thanks to all those who have taken the time to read this post.
Click to expand...
Click to collapse
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
david_hume said:
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
Click to expand...
Click to collapse
In regards to Unlocking the phone, the phone is unlocked out of the box, you just pop in your sim and select GSM mode! you have to set the APN for DATA yourself tho!
Galaxy s3 sCH-I535
david_hume said:
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
Click to expand...
Click to collapse
Hi:
I do not recall the date of purchase but know that when I purchased it I had to sign for a 2 yr contract with Verizon..that contract was up July 8,2013.
That is not important, what is important is to find out if in fact the phone can be unlocked, VERIZON swears it is unlocked so they are not going to be of any use to me to get their help. It is up to me to find someone who can unlock this phone via a cable. The code places I have contacted can't come up with a code, they have instructed me that it needs to be done with a cable.
As I stated, I am simply trying to get the phone unlocked to use on Consumer Celluar, of which I am already a memeber and have the SIM card activated on another SAMSUNG phone of which I had to buy.
I do not have to buy the phone outright, as the phone is paid for, thus the 2 yr contract. the phone is mine, but as long as it is in the state it is now, I can only use it on VERIZON.
The I535 has a sim card in it from Verizon, when I take out the Verizon SIM card and put in the Consumer SIM card I get the message, "this is a non verizon SIM card.
I am researching this everyday to find out if IT CAN BE UNLOCKED, AND #2 WHO CAN I GET TO UNLOCK IT? Verizon went so far as to tell me that all the person needs is a USB cable and PC...how true this is, I don't know.
Thank You
Southern66 said:
Hi:
I do not recall the date of purchase but know that when I purchased it I had to sign for a 2 yr contract with Verizon..that contract was up July 8,2013.
That is not important, what is important is to find out if in fact the phone can be unlocked, VERIZON swears it is unlocked so they are not going to be of any use to me to get their help. It is up to me to find someone who can unlock this phone via a cable. The code places I have contacted can't come up with a code, they have instructed me that it needs to be done with a cable.
As I stated, I am simply trying to get the phone unlocked to use on Consumer Celluar, of which I am already a memeber and have the SIM card activated on another SAMSUNG phone of which I had to buy.
I do not have to buy the phone outright, as the phone is paid for, thus the 2 yr contract. the phone is mine, but as long as it is in the state it is now, I can only use it on VERIZON.
The I535 has a sim card in it from Verizon, when I take out the Verizon SIM card and put in the Consumer SIM card I get the message, "this is a non verizon SIM card.
I am researching this everyday to find out if IT CAN BE UNLOCKED, AND #2 WHO CAN I GET TO UNLOCK IT? Verizon went so far as to tell me that all the person needs is a USB cable and PC...how true this is, I don't know.
Thank You
Click to expand...
Click to collapse
Verizon is right by saying its unlocked, and thats the most anyone can help you, if you are going to try unlocking the phone by cable, you might as well throw money down the drain! and 2 you need to update to the MF1 software! as MB1 and MD3 would tell you its non verizon sim card, but even on that update if you put the phone in GSM mode in Network settings the phone should work fine for calling and texting!
having the same issue, if you find out anything will you please let me know how to do this too. i would greatly appriciate it
SIM
Did you get the free Consumer Cellular SIM yet? Your post said you have rooted and have the Verizon SIM, and you can't get on CC network without their SIM card.
The phone is already "unlocked" for global/GSM use with the JB update, so you should be able to just pop in a SIM card from CC and change settings (they should provide you with this info).
A lot of ppl are saying the Verizon GS3 is already unlocked, but when i pop in my metro pcs sim card and switch network to cdma, nothing happens. What would I have to do to make it work with this metro carrier?
No Data, No Voice, No SMS
Hi. Im also having the same issue. I have a Verizon GS3 that was originally running 4.0.4, VRALHE. I rooted, updated the baseband to MF1, and installed RLS16 of Hyperdrive, so I now am on 4.1.2. I have the option to go GSM or Global, but when I put in my MetroPCS sim, I get nothing. It prompts me for Global, but I cant make calls or send sms. I also put in the APN and no data as well. Anyone know whatbI should do next? I have an IMEI, it doesnt appear to be lost, and I have tried the phone info app, as well as trying to go through the secret menu, the network lock menu is blank.
Hey, I got the same problem, and considering how it's been a while since the last post I wonder if there is any new news on this front. Thanx!
P.s: It came preinstalled with 4.3 stock, not rooted yet. I have the option to instal 4.4.2 via Kies {PDA:NE1 / PHONE:NE1 / CSC:NE1 (VZW)}.
Update here:
I digged into some settings and found that switching it into either Global or GSM seems to make the phone capable of voice calls.
Idk about 3G, I did manually type in the APN settings, but I never use anything other than wifi because internet here is expensive unless you go with one of their plans.
So if you haven't tried it, on 4.3 go to settings, under wireless and networks select 'More Settings', Mobile Networks, Network Mode.
Worked for me, although I still get "Non-Verizon SIM" in the notifications bar and it looks like my signal is a bit weaker than before. But still works.
guys you are wrong
guys there is no way metropcs, Boost mobile or sprint networks Work cause these are CDMA carriers and verizon and the other CDMA Carriers has a different activation way on Verizon smartphones the GSM module(gsm networks as well) come unlocked for foreigner carriers even the GSM US carriers(AT&T or TMOBILE) sometimes doesnt work hope that info help

[Q] Revert back to verizon from tmobile

Purchased an HTC M8 from a friend that seems like was flashed to T-mobile. I tried everything and various roms (revolution, viper, bonestock) and the stock vzw RUU to get the phone back to verizon. The APN file is still showing all t-mobile files in it.
Also if I go into settings>Network preference: It shows all european networks ie: vodafone UK ,Claro dom,JP DOCOMO, all GSM/UMTS.
I called verizon to verify the IMEI and sim and they both checked out to be verizon, so I know its a verizon phone. Has the VZW logo on the back also.
I cannot make calls or get any internet connection with it. Tried changing all of the network settings, replaced the sim card and so far no go. Can anyone point me in the right direction for some help.I have searching and tried various procedures for the past 2 days without any luck.
Strange thing is the 4G icon is there and when i try to connect to the internet the bars below it become active but I always get the same message: Cannot connect to the internet.
The phone is rooted, TWRP, S-off and CID 11111111 also.
Thanks for any help !
dan409 said:
Purchased an HTC M8 from a friend that seems like was flashed to T-mobile. I tried everything and various roms (revolution, viper, bonestock) and the stock vzw RUU to get the phone back to verizon. The APN file is still showing all t-mobile files in it.
Also if I go into settings>Network preference: It shows all european networks ie: vodafone UK ,Claro dom,JP DOCOMO, all GSM/UMTS.
I called verizon to verify the IMEI and sim and they both checked out to be verizon, so I know its a verizon phone. Has the VZW logo on the back also.
I cannot make calls or get any internet connection with it. Tried changing all of the network settings, replaced the sim card and so far no go. Can anyone point me in the right direction for some help.I have searching and tried various procedures for the past 2 days without any luck.
Strange thing is the 4G icon is there and when i try to connect to the internet the bars below it become active but I always get the same message: Cannot connect to the internet.
The phone is rooted, TWRP, S-off and CID 11111111 also.
Thanks for any help !
Click to expand...
Click to collapse
Check your IMEI number, settings>about>status http://swappa.com/esn use this site to see if its bad or not. If it is, the phone was probably reported stolen or the person who bought it didn't pay the monthly amount for the phone, so Verizon would have blacklisted it
I called verizon and first verified that is was indeed a verizon phone which it is and it is ok to be activated. I took it to the store an they tried a new sim card but it did not work. No phone calls or data
No matter what RUU or rom i tried flashing when I check the apns-conf.xml file in System>etc it always ends up having T-mobile settings in there.
I have it rooted, S-off, SuperCID11111111, and nothing has worked so far. Very frustrated as I have been working on it going on 3 days. But not all is lost. I have have learned a lot trying to get it fixed. I just might end up sending it in to HTCand have them fix it. Sure would suck to have a $400 paper weight
Thanks for the reply..
At boot time, Android determines the correct network configuration based on the MCC and MNC from the SIM card and automatically configure all network settings.
I have a verizon HTC One M8 (had my imei verified at a verizon store and esn was clean) with a new sim card and yet all of the files in my system>etc>apns-config.xml file are showing T-mobile.
Also in settings>Network Preference>all of the carriers are coming up vodafone, CLARO DOM, JP DOCOMO Swisscom and they are all GSM/UMTS.
Does anyone know why its not loading the proper files from my sims MCC and MNC ? This has been driving me crazy for the past 3 days trying to figure this out.
I flashed stock RUU and am s-off, unlocked, Super CID 11111111. Have no idea what is causing this.Any help or pointing me in the right direction would be GREATLY appreciated.
Well, Sent it in for repair. Told the Customer rep the phone was roooted, Rom'ed, CID'ed and that I never got to activate it.
So just waiting to see what happens and will post when I find out the verdict.
BTW, they could tell when I gave them the IMEI the day that the phone was rooted. Is that possible ? Sure came as a surprise to me. Gave the lady the IMEI # and after about 1 minute she came back on and told me the phone was rooted on May 1st. I have no idea if that is true because I have only had the phone for 1 week now.

[Q] Phone Thinks I Am Roaming

Hello,
I bought my HTC Sensation about a year ago on Ebay. The seller claimed the phone was purchased outright and paid off. I checked the imei and it showed clean. When I got it, I popped my Airfire sim card into it and it worked fine. A month ago, I switched to Cricket as Airfire was going out of business. Cricket made me enter my imei. It said it was bad. I called T-Mobile and they said the seller defaulted on payments. They refused to help in any way. They told me to buy the phone direct from them next time. I told them I had proof I was buying it in good faith. They didn't care and apparently have no problem punishing the victim.
Anyways, when I got my Cricket sim and popped it in, my phone said I was roaming. It has said I was roaming for a full month now. I can send and receive calls, but my data is stuck at EDGE and some of the programs don't work since the phone thinks its roaming. I need to have "data roaming" enabled for data to work. Cricket ran some tests and eventually said I needed to do a factory reset.
So, I switched from the Android Revolution rom to the ViperS 5.2.1 rom. I did a full dalvik and cache wipe and reformatted everything but the sd card. I installed the new rom and kernal. Same thing. Phone still says I am roaming. Odd thing is, when I go to manually select carrier, my options are Cricket (current carrier), Airfire (previous carrier) and TMobile (stock carrier). Also, when I am using data, it has an "E" above the data. E is what Airfire used. Is there somehow somewhere a place that the phone is storing info through wipes?
I am s-off, rooted and debranded. I sim unlocked the phone myself. I am so stuck and think that only one of the geniuses on XDA are my only hope. I have went mental spending hours and hours on this. Some XDA peeps are smarted than HTC and Cricket combined, so please help me out here.
Thanks,
Grant
SuperGrant said:
Hello,
Thanks,
Grant
Click to expand...
Click to collapse
Hi grant, this is a very odd situation your in. With my sensation when I leave the UK and connect to another EU "partner network" is the only time my phone would jump into roaming mode. Is it possible that cricket is not directly supported in your area? Maybe they rent their local connection from another carrier and thats why your getting connected as roaming? Have you tried any other sim cards to see if they come up as roaming?
Sent from my HTC Desire S using Tapatalk
Hi heavy_metal_man
I am quite sure that At&t is Cricket's parent company so all of the towers should be At&t's networks. Also, I have checked it when in other cities and I get the same message, though I haven't traveled more than 30 miles away.
The previous sim with AirFire worked fine. I also popped out the sim for Cricket and put it in my mom's phone to see if it was the sim. Her's worked fine. She got the automatic Cricket update settings right away and was not roaming. Mine never got the Cricket pop-up so I had to manually enter all of the data info. Yes, odd indeed and I am lost.
SuperGrant said:
I am quite sure that At&t is Cricket's parent company so all of the towers should be At&t's networks. Also, I have checked it when in other cities and I get the same message, though I haven't traveled more than 30 miles away.
The previous sim with AirFire worked fine. I also popped out the sim for Cricket and put it in my mom's phone to see if it was the sim. Her's worked fine. She got the automatic Cricket update settings right away and was not roaming. Mine never got the Cricket pop-up so I had to manually enter all of the data info. Yes, odd indeed and I am lost.
Click to expand...
Click to collapse
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Sent from my HTC Sensation using Tapatalk
heavy_metal_man said:
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Hi heavy_metal_man. Yup. Same info. Only difference is that the info all loads automatically on hers. I do get automated texts from Cricket when I put the sim in my phone as did she, but I had to get the APN info from Cricket the first time because it didn't auto load. I am still wondering if it is a sim issue, but I expected my mom's phone to be roaming when I put the sim in hers. I was shocked when it wasn't. She just has a free stock phone from Airfire btw. Nothing fancy and nothing done to it.
Click to expand...
Click to collapse
SuperGrant said:
heavy_metal_man said:
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Click to expand...
Click to collapse
Hi heavy_metal_man. Yup. Same info. Only difference is that the info all loads automatically on hers. I do get automated texts from Cricket when I put the sim in my phone as did she, but I had to get the APN info from Cricket the first time because it didn't auto load. I am still wondering if it is a sim issue, but I expected my mom's phone to be roaming when I put the sim in hers. I was shocked when it wasn't. She just has a free stock phone from Airfire btw. Nothing fancy and nothing done to it.
Click to expand...
Click to collapse
Hmm. Are those 3 carriers the only ones available to you? I think the imei may be key here, if cricket know its a T-Mobile phone they may register that you are roaming. I think your previous carrier (airfire) was a Virtual mobile network, much like giffgaff in the UK ( which runs on the o2 network.) As such they may not have inforced the same imei policy's that cricket does. But this is just a hunch as I am on UK networks and we do things much differently. If you could ask about any friends and colleges that have different carrier simcards from our previous 3 you could gauge what carriers your phone is compatible with.
Worst case scenario you could maybe buy another broken htc sensation and perform a motherboard swap. This would solve your imei issue, assuming that it was the primary issue. But check the simcards first and report back
Sent from my Nexus 7 using Tapatalk
heavy_metal_man said:
Hmm. Are those 3 carriers the only ones available to you? I think the imei may be key here, if cricket know its a T-Mobile phone they may register that you are roaming. I think your previous carrier (airfire) was a Virtual mobile network, much like giffgaff in the UK ( which runs on the o2 network.) As such they may not have inforced the same imei policy's that cricket does. But this is just a hunch as I am on UK networks and we do things much differently. If you could ask about any friends and colleges that have different carrier simcards from our previous 3 you could gauge what carriers your phone is compatible with.
Worst case scenario you could maybe buy another broken htc sensation and perform a motherboard swap. This would solve your imei issue, assuming that it was the primary issue. But check the simcards first and report back
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Hmm... There are only 3 carriers available. Should there be more? It's not tied to the sim? Everyone I know either still has Airfire and plans on switching to Cricket or has cdma so I have been out of luck with trying another sim. The only other thing I thought about was 4ext recovery. No matter what I flash; roms, kernals, firmware or radios, the recovery always survives of course. So, if the previous carriers are surviving the flashes, perhaps there is a place on the phone like the recovery where they are surviving.
SuperGrant said:
Hmm... There are only 3 carriers available. Should there be more? It's not tied to the sim? Everyone I know either still has Airfire and plans on switching to Cricket or has cdma so I have been out of luck with trying another sim. The only other thing I thought about was 4ext recovery. No matter what I flash; roms, kernals, firmware or radios, the recovery always survives of course. So, if the previous carriers are surviving the flashes, perhaps there is a place on the phone like the recovery where they are surviving.
Click to expand...
Click to collapse
Its unlikely to be to do with the recovery, no reason for it to keep anything like that. It's most likely the phones imei at this point, though im unsure as to why this was not an issue for airfire.
Do you know what firmware version you have? Have you flashed 3.33 by yourself?
Sent from my Nexus 7 using Tapatalk
heavy_metal_man said:
Its unlikely to be to do with the recovery, no reason for it to keep anything like that. It's most likely the phones imei at this point, though im unsure as to why this was not an issue for airfire.
Do you know what firmware version you have? Have you flashed 3.33 by yourself?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Yup, I flashed 3.33 universal after doing a super Cid. Well, maybe its time to just get a new phone, although I would really like to figure out this problem first. I am not the kind of person who can just drop things, lol.
SuperGrant said:
Yup, I flashed 3.33 universal after doing a super Cid. Well, maybe its time to just get a new phone, although I would really like to figure out this problem first. I am not the kind of person who can just drop things, lol.
Click to expand...
Click to collapse
I know how you feel. Maybe its because they cricket know the sensation 4g is a T-Mobile device and force you into roaming mode by default. I think its possible to overwrite the devices mid and cid, flash a sensation XE rom and effectively have a sensation XE. But such things can be quite dangerous and i couldn't say for definite if it would work to fix your issue :/ (not recommending anyone tries this without proper research and understanding :/)
Can you get access to another cricket sim without a contract? Just for testing?
Sent from my Nexus 7 using Tapatalk
heavy_metal_man said:
I know how you feel. Maybe its because they cricket know the sensation 4g is a T-Mobile device and force you into roaming mode by default. I think its possible to overwrite the devices mid and cid, flash a sensation XE rom and effectively have a sensation XE. But such things can be quite dangerous and i couldn't say for definite if it would work to fix your issue :/ (not recommending anyone tries this without proper research and understanding :/)
Can you get access to another cricket sim without a contract? Just for testing?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
SuperGrant said:
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
Click to expand...
Click to collapse
I think that it would be your best bet, although your device is probably showing up on the play store as an XE because of its build.prop from your custom rom, not any advanced MID changes. although you can check by using the command
Code:
fastboot getvar all
this will show your your mid, cid and your imei among other things.
SuperGrant said:
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
Click to expand...
Click to collapse
I've worked it out! Its a frequency issue. Cricket apparently only support cdma frequency's, while the sensation only uses gsm frequency's. So in order to connect your phone is bunnying onto a local gsm service, which is then redirecting you to cricket. Hence the roaming! If you want off the data roaming you will need to either swap to a different phone carrier or buy a cdma phone
Sent from my Nexus 7 using Tapatalk
Hi heavy_metal_man,
Cricket did use CDMA for most of the time, but they have switched to GSM. They send a sim now and are trying to switch all of their old customers to GSM. What I am having trouble figuring out is what frequencies they use. Perhaps my phone is not quite compatible. I am having trouble with that as well. GSM arena, Phonescoop and the other major sites kind of have different data as far as my phone goes. My phone is called "HTC Sensation 4G" as far as I know. Yet, they list no 4g capability or frequencies. Of course, I believe that would only affect data and I still should not show as roaming.
I have been unable to figure out fastboot since switching to the viper rom. It doesn't use usb mass storage anymore. It uses the new system in which the whole phone is recognized as a storage device by the computer. Forgot what they called it. I wish they hadn't changed it, and apparently Windows 7 should recognize it by default, but it does not. I am sure if I get enough time to put into it I will figure out how to use the fastboot commands again.
I am ready to give up and just get a new phone pretty soon. Would be nice if Cricket's customer service wasn't so worthless. It could still be the IMEI or something on their end that I can do nothing about but they have failed to provide any solution.
SuperGrant said:
Hi heavy_metal_man,
Cricket did use CDMA for most of the time, but they have switched to GSM. They send a sim now and are trying to switch all of their old customers to GSM. What I am having trouble figuring out is what frequencies they use. Perhaps my phone is not quite compatible. I am having trouble with that as well. GSM arena, Phonescoop and the other major sites kind of have different data as far as my phone goes. My phone is called "HTC Sensation 4G" as far as I know. Yet, they list no 4g capability or frequencies. Of course, I believe that would only affect data and I still should not show as roaming.
I have been unable to figure out fastboot since switching to the viper rom. It doesn't use usb mass storage anymore. It uses the new system in which the whole phone is recognized as a storage device by the computer. Forgot what they called it. I wish they hadn't changed it, and apparently Windows 7 should recognize it by default, but it does not. I am sure if I get enough time to put into it I will figure out how to use the fastboot commands again.
I am ready to give up and just get a new phone pretty soon. Would be nice if Cricket's customer service wasn't so worthless. It could still be the IMEI or something on their end that I can do nothing about but they have failed to provide any solution.
Click to expand...
Click to collapse
Sorry for my delayed reply, I noticed that cricket swapped out to gsm and I discovered that their gsm tech is actually supplied at&t as they bought them out.
So I looked at their coverage map for the area airfire operated and I noticed that they had 2 or 3 area that were only providing 3g support via a partner, so I assume that would put you into roaming. It might be worth a look at their map and confirm if you reside on one of these black areas ?
Sent from my HTC Desire S using Tapatalk

Categories

Resources