Unlocked my phone, sent for repair, cannot unlock? - T-Mobile LG G2x

Sorry for the double post guys, I meant to post here.
Ok, I purchased an unlock code and unlocked successfully. A few weeks later, I sent out for repair for GPS lock-on issues, and recieved the same exact phone back(s/n and IMEI's match). I am really not too sure if the phone is unlocked still or not but I don't think it is because I cannot delete the T-mobile APN which was the reason I needed it unlocked in the first place so I can use Simple Mobile.
I tried to unlock the phone by using the 2945#*999#, but when I enter the unlock code that I have purchased, it says unlocked unsuccessfully.
Does the unlock code change or stays the same always. If it stays the same, why am I having a problem? I tried inputting twice.

TheKid1 said:
Sorry for the double post guys, I meant to post here.
Ok, I purchased an unlock code and unlocked successfully. A few weeks later, I sent out for repair for GPS lock-on issues, and recieved the same exact phone back(s/n and IMEI's match). I am really not too sure if the phone is unlocked still or not but I don't think it is because I cannot delete the T-mobile APN which was the reason I needed it unlocked in the first place so I can use Simple Mobile.
I tried to unlock the phone by using the 2945#*999#, but when I enter the unlock code that I have purchased, it says unlocked unsuccessfully.
Does the unlock code change or stays the same always. If it stays the same, why am I having a problem? I tried inputting twice.
Click to expand...
Click to collapse
Once you unlock a phone it stays unlocked. Your unlock is probably unsuccesful as the device is already unlocked. Have you tried your simple sim in the phone. If it boots up without a carrier lock message and asking you ton input the code that confirms it is unlocked.
On the official T-Mobile GB rom, the T-Mobile APN will never go away regardless of whether the phone is carrier locked or unlocked. Mine has that but no biggie. Just create new entries for data and mss for your carrier, and click the radio button so that Simple Mobile's normal APN for data is selected. Then you will be good to go.
See photo below. Will look like that just with your carrier's apn instead of mine.

jboxer said:
Once you unlock a phone it stays unlocked. Your unlock is probably unsuccesful as the device is already unlocked. Have you tried your simple sim in the phone. If it boots up without a carrier lock message and asking you ton input the code that confirms it is unlocked.
On the official T-Mobile GB rom, the T-Mobile APN will never go away regardless of whether the phone is carrier locked or unlocked. Mine has that but no biggie. Just create new entries for data and mss for your carrier, and click the radio button so that Simple Mobile's normal APN for data is selected. Then you will be good to go.
See photo below. Will look like that just with your carrier's apn instead of mine.
Click to expand...
Click to collapse
Well that is good to know that the phone is unlocked. I actually used to be able to delete the T-Mobile apn. Now I cannot delete it. But I can deal with the T-Mobile apn staying there but everytime I click the simple mobile apn, it keeps switching back to T-Mobile which is y I needed to originally unlock the phone in the first place. How do I keep the green dot on my simple mobile apn without it moving by itself every 5-10 minutes?

Search for my other thread for a solution to the Simple APN issue. It si because they use the same carrier ID as TMO. My solution fixes your problem.

Related

<attention> successful unlock d2g without activation !

I confirm that i have unlocked Droid 2 Global without Verizon activation and unlock code . Now I'm testting with all my country carrier , will post result soon .
Now , please do not update your firmware !
great work! but how did u manage to do this?
Any news? Could you please provide me the instructions how you get it activated and unlocked without Verizon code? I'd be glad if I could help you by testing it on my Droid2 Global. Thanks in advance.
There is a guy can do this in China already, for a while. However he wouldn't reveal the secret. Not by TurboSim, not by hardware fix, etc. The phones need to be sent to him so he can do the "software refresh".
namsss said:
I confirm that i have unlocked Droid 2 Global without Verizon activation and unlock code . Now I'm testting with all my country carrier , will post result soon .
Now , please do not update your firmware !
Click to expand...
Click to collapse
did not work for me, I downgrade to 2.4.330 to 2.4.29 and did a factory / reset to ask me to activate again, but nothing happened, did not work the code simunlock
=(
TurboSIM works fine without Verizon activation and unlock code. Checked. Bought at Ebay, just input 200539432676 in Search string on Ebay.
namsss and Skinny1979
Are we talking about a droid 2 global that could not be unlocked by code previously?
Yes, I have droid 2 global in Ukraine, and with Turbosim its works fine. I bought the code twice in the Ebay auction and it did not fit.
Skinny1979 said:
Yes, I have droid 2 global in Ukraine, and with Turbosim its works fine. I bought the code twice in the Ebay auction and it did not fit.
Click to expand...
Click to collapse
but your droid 2 was activated?
I think that should work with non activated phone verizon
My D2G wasn`t activated. I bypass activation screen
droidforums.net/img/droid-x-bypass.png
and insert turbosim
But there is little problem - you can only make and receive calls, no internet
Skinny1979 said:
Yes, I have droid 2 global in Ukraine, and with Turbosim its works fine. I bought the code twice in the Ebay auction and it did not fit.
Click to expand...
Click to collapse
Thanks for the info. Does everything on the phone works ok just as if it had been unlocked by code? (including data/internet)
data/internet - not working (
only calls
damn, that's not ideal but i guess it's something.
What about the OP's namsss solution?
Skinny1979 said:
data/internet - not working (
only calls
Click to expand...
Click to collapse
Have you set proper APN for data connectivity? By default D2G has very limited list of preconfigured settings and certainly it has no settings for Ukraine. Are you able to create Access Points in settings/wireless/mobile networks/access point names?
I able to create Access Points in settings/wireless/mobile networks/access point names, and I set proper APN. But nothing
I flash CDMA part of D2G from Verizon to Intertelecom (ukrainian CDMA carrier), its easy, and now I have EVDO internet. But GSM - only calls.
I don't know if this is just an isolated case but I would like to share with all D2G owners. I just got 2 D2G from eBay and they arrived this morning. I have done some research about this phone before about its usability after having to purchase unlock codes or what not to have it working.
However, upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Now I have two fully functioning D2G... It just makes me wonder about what is going on with the difficulty to unlock the phone... it was as easy as a plug-and-play for me.
One important thing is, however, I am using a microsim, would that be the key to unlock the phone? lol i know this sounds dumb but I really didn't run into any problem using this phone, fresh from eBay brand new non-activated and locked to VZW.
matthewngsm said:
I don't know if this is just an isolated case but I would like to share with all D2G owners. I just got 2 D2G from eBay and they arrived this morning. I have done some research about this phone before about its usability after having to purchase unlock codes or what not to have it working.
However, upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Now I have two fully functioning D2G... It just makes me wonder about what is going on with the difficulty to unlock the phone... it was as easy as a plug-and-play for me.
One important thing is, however, I am using a microsim, would that be the key to unlock the phone? lol i know this sounds dumb but I really didn't run into any problem using this phone, fresh from eBay brand new non-activated and locked to VZW.
Click to expand...
Click to collapse
you are not using GSM? GSM unlocked to use and not unlock the screen: D
@Namsss: You are "Chém gió" for me? You have to do, why not post them?
matthewngsm said:
I don't know if this is just an isolated case but I would like to share with all D2G owners. I just got 2 D2G from eBay and they arrived this morning. I have done some research about this phone before about its usability after having to purchase unlock codes or what not to have it working.
However, upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Now I have two fully functioning D2G... It just makes me wonder about what is going on with the difficulty to unlock the phone... it was as easy as a plug-and-play for me.
One important thing is, however, I am using a microsim, would that be the key to unlock the phone? lol i know this sounds dumb but I really didn't run into any problem using this phone, fresh from eBay brand new non-activated and locked to VZW.
Click to expand...
Click to collapse
Huh! Looks like this phone was already unlocked. My phone definitely asked me for subsidy unlock code when I inserted my Rogers SIM. Mine unlocked with a code I purchased off Internet. So you can call/use data services with Rogers and you've been never asked for unlock code?!
matthewngsm said:
upon inserting my simcard to the phone, it asked me to touch the Android icon and then it reads "A special call needs to be made to activate your phone service." ... I bypassed it by pressing "menu" and selected the network mode to be GSM only and it detected my Rogers sim card already with full signal. After that, I set up the wifi and it let me to pass through everything, all the way to the Android homescreen.
Click to expand...
Click to collapse
Seems like the two units you bought came already unlocked?
BTW how much did you get them for? if you dont mind telling us
leobg said:
Huh! Looks like this phone was already unlocked. My phone definitely asked me for subsidy unlock code when I inserted my Rogers SIM. Mine unlocked with a code I purchased off Internet. So you can call/use data services with Rogers and you've been never asked for unlock code?!
Click to expand...
Click to collapse
Exactly... I am able to use data as I see the 3G icon on the status bar, as well as being able to use the My Rogers Account app, which would allow you to retrieve the info. only if you are on Rogers 3G network. But then the thing is when I first turned on the phone, it asked me for activation. I clicked "activate" but it said I failed and had to call VZW hotline. At that point I switched the network mode to GSM/UMTS only and that activation screen never showed up again.

possible counterfeit hox / corrupt imei ??

Ok so I purchased a used hox on craigslist the other day. When I first put my sim card in after purchase I was unable to get a data connection using the pta apn. I had network connection and was able to make/receive calls and texts, but had no data connection. I was getting the "misconfigured apn" error in network settings. After some googling I found that I need to switch my plan to an att LTE plan (I am in a covered area). I am not the account holder, and it would be a day or two until I could get in contact with the account holder, so I just threw in the wap.cingular or phone apn and was able to get an hspa connection fine. So I rooted the phone and unlocked the bootloader (using htc dev) without a problem, flashed a few custom roms, everything is working 100%. Except for last night when I finally decided to switch my plan over with AT&T and try to connect to LTE. After about an hour on the phone with technical support, they concluded that I don't have an AT&T phone, which I am certain I do.
I am guessing that the only way they could tell that I didn't have an AT&T phone was from the IMEI which they asked for at the beginning of the call. So I checked the IMEI on the box against the IMEI on the phone and they are different. The SNs match, but the IMEIs are different. I checked out the phone IMEI online and it came back as invalid. (For the record I also checked the box IMEI against the lost and stolen phone database and it was not found)
So, basically, I am wondering if this issue can be caused by something that I did (ie rooting, bootloader unlock, rom flashing, etc) or if I was somehow sold a tampered device or if this is something to be concerned about. Its not a very big deal if its something I did, I understand the risks associated with rooting/unlocking/flashing etc.
henchdiesel said:
Ok so I purchased a used hox on craigslist the other day. When I first put my sim card in after purchase I was unable to get a data connection using the pta apn. I had network connection and was able to make/receive calls and texts, but had no data connection. I was getting the "misconfigured apn" error in network settings. After some googling I found that I need to switch my plan to an att LTE plan (I am in a covered area). I am not the account holder, and it would be a day or two until I could get in contact with the account holder, so I just threw in the wap.cingular or phone apn and was able to get an hspa connection fine. So I rooted the phone and unlocked the bootloader (using htc dev) without a problem, flashed a few custom roms, everything is working 100%. Except for last night when I finally decided to switch my plan over with AT&T and try to connect to LTE. After about an hour on the phone with technical support, they concluded that I don't have an AT&T phone, which I am certain I do.
I am guessing that the only way they could tell that I didn't have an AT&T phone was from the IMEI which they asked for at the beginning of the call. So I checked the IMEI on the box against the IMEI on the phone and they are different. The SNs match, but the IMEIs are different. I checked out the phone IMEI online and it came back as invalid. (For the record I also checked the box IMEI against the lost and stolen phone database and it was not found)
So, basically, I am wondering if this issue can be caused by something that I did (ie rooting, bootloader unlock, rom flashing, etc) or if I was somehow sold a tampered device or if this is something to be concerned about. Its not a very big deal if its something I did, I understand the risks associated with rooting/unlocking/flashing etc.
Click to expand...
Click to collapse
what method did you use to unlock the bootloader? If you used the one without HTCDev found here http://forum.xda-developers.com/showthread.php?t=1734558 it changed the IMEI number. You can put it back though.
gunnyman said:
what method did you use to unlock the bootloader? If you used the one without HTCDev found here http://forum.xda-developers.com/showthread.php?t=1734558 it changed the IMEI number. You can put it back though.
Click to expand...
Click to collapse
I actually used the method outlined here, http://forum.xda-developers.com/showthread.php?t=1671396, which is probably a similar method under the hood I guess. How would I go about returning the IMEI to stock? Is it as simple as opening mmcblk0p4 in a hex editor and changing the 11111111 back to CWS__001?
henchdiesel said:
I actually used the method outlined here, http://forum.xda-developers.com/showthread.php?t=1671396, which is probably a similar method under the hood I guess. How would I go about returning the IMEI to stock? Is it as simple as opening mmcblk0p4 in a hex editor and changing the 11111111 back to CWS__001?
Click to expand...
Click to collapse
Nope.
the method you used doesn't TOUCH IMEI. IMEI and CID are two different things.
did you happen to notice when you got the phone if the bootloader said locked? or was it re-locked?
I suspect if it's the latter then whoever had the phone before you did used the "without htc dev" method to unlock and didn't copy back the unaltered partition when they were done.
There are ways to rewrite the correct IMEI to the phone. I don't know how, and discussion of it is forbidden here. Maybe someone who can help you will send you a PM.
gunnyman said:
Nope.
the method you used doesn't TOUCH IMEI. IMEI and CID are two different things.
did you happen to notice when you got the phone if the bootloader said locked? or was it re-locked?
I suspect if it's the latter then whoever had the phone before you did used the "without htc dev" method to unlock and didn't copy back the unaltered partition when they were done.
There are ways to rewrite the correct IMEI to the phone. I don't know how, and discussion of it is forbidden here. Maybe someone who can help you will send you a PM.
Click to expand...
Click to collapse
The phone did say locked when I got it. It may have been re-locked, but there is no way for me to be sure. I guess if anyone has info about repairing my IMEI and could pm me I'd really appreciate it. Otherwise I guess I'm out of luck. Thank you very much for your help.
henchdiesel said:
The phone did say locked when I got it. It may have been re-locked, but there is no way for me to be sure. I guess if anyone has info about repairing my IMEI and could pm me I'd really appreciate it. Otherwise I guess I'm out of luck. Thank you very much for your help.
Click to expand...
Click to collapse
if it said LOCKED then IMEI got corrupted by some other means. Sorry I can't be of more help. I do have a suggestion though.
Find one of those Cell phone stores that advertises flashing phones to some other carrier. Maybe THEY have the means to fix your IMEI.
gunnyman said:
if it said LOCKED then IMEI got corrupted by some other means. Sorry I can't be of more help. I do have a suggestion though.
Find one of those Cell phone stores that advertises flashing phones to some other carrier. Maybe THEY have the means to fix your IMEI.
Click to expand...
Click to collapse
I'm just glad it was something that I screwed up as opposed to my buying a tampered/stolen device. Mods can probably close this thread, mark it as "solved" or something like that, before we get too far into the IMEI modding stuff. Hopefully I can get this figured out on my own. Thanks again for your help.
Hit me on gtalk. Ill get u fixed up seriously tho. Pmed
Sent from my SPH-L710 using xda premium
It's likely not an IMEI issue....but more likely you don't have an LTE SIM. Symptoms are just that.
Op said the Imei numbers between phone and box don't match up
Sent from my HTC One X using xda premium
18th.abn said:
Hit me on gtalk. Ill get u fixed up seriously tho. Pmed
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
best person to contact for your issue...
not a big deal...if you have the stick on the back on the phone or the box
imei, sn, mb....you good...

[Q] Help! Trying SIM Unlock (Galaxy S Blaze T-Mobile)

Hello everybody!!
I'm from Colombia and I got a Samsung SGH-T769 Galaxy S Blaze 4G from T-Mobile US.
I've rooted the device but it's actually sim locked.
I've prove some "methods" like: looking for /efs/nv_data.bin in Terminal emulator app and in ADB; the Samsung Galaxy S unlock app.......
Those methods didn't function on my SGH-T769
I want, really, to unlock my Samsung, in order to use in Colombia.
Is there a method that really unlocks this phone? (sure, without buying online codes).
Is there a method like flashing "PG58DIAG.nbh" file (like in HTC Sensation 4G) ?????
Please, help me. Thank you very much.
PD: the "/efs/nv_data.bin" file doesn't exists in my phone (neither ADB/Terminal emulator nor Root explorer)
So far I haven't found an app to unlock the device, nor any instructions on how to unlock it, nor any freely available number to get the job done. I have read some people claiming to have successfully unlocked it using a code they pay for from one of the many 'unlock code for cash' sites around but I haven't tried it myself so I can't vouch for whether it's trustworthy or even if it works. Maybe someone else will chime in with some solid information.
The only way you are going to unlock it is by getting a code from the carrier or by someone who has the hardware and software to do it. I pm'd the original poster and offered the service if he so wishes... or if you would like to do it yourself you can purchase what is needed: http://octopusbox.com/eng/features/features
Yup. I got mine unlocked through T-Mobile for free. Just tell them that your going to travel during soon or something and they'll give you a pin in about 15 days. I think he codes vary from each blaze since they ask you what your imei number. Even if your not a T-Mobile customer, I think hey could still help you since it can be used with a prepaid sim card
Sent from my SAMSUNG-SGH-T769 using xda premium
overheadsmash50 said:
Yup. I got mine unlocked through T-Mobile for free. Just tell them that your going to travel during soon or something and they'll give you a pin in about 15 days. I think he codes vary from each blaze since they ask you what your imei number. Even if your not a T-Mobile customer, I think hey could still help you since it can be used with a prepaid sim card
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
When you called in did they ask you for any customer information? Or did the conversation just go:
"Good afternoon sir, how may I help you"
"Hi I need my phone unlocked"
"Sure thing, what's your IMEI?"
"My IMEI is 1234567"
"Okay we'll call you back in about 15 days with your code"
overheadsmash50 said:
Yup. I got mine unlocked through T-Mobile for free. Just tell them that your going to travel during soon or something and they'll give you a pin in about 15 days. I think he codes vary from each blaze since they ask you what your imei number. Even if your not a T-Mobile customer, I think hey could still help you since it can be used with a prepaid sim card
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
Mmmmmm, the problem is that I live in Colombia, and I got the phone through a familiar that lives in EE.UU.
So, I could ask him that call to T-Mobile and ask for a NCK for this phone... or call them myself ¿why not? jajajajajajaj.
Thanks for your answer
keiichidono said:
When you called in did they ask you for any customer information? Or did the conversation just go:
"Good afternoon sir, how may I help you"
"Hi I need my phone unlocked"
"Sure thing, what's your IMEI?"
"My IMEI is 1234567"
"Okay we'll call you back in about 15 days with your code"
Click to expand...
Click to collapse
Yes... If they ask me ONLY for the IMEI and no prepaid/customer information, I'll satisfied
padre629 said:
Yes... If they ask me ONLY for the IMEI and no prepaid/customer information, I'll satisfied
Click to expand...
Click to collapse
I just unlocked mine a few days ago. If you meet the requirements you should be fine, http://support.t-mobile.com/docs/DOC-1588
I bought my phone from ebay from a guy in Florida (I'm in NY), I had it on my account for a few months. So I had no reciept or anything, or history of the phone. When I called they asked for my phone number, account passcode, the phones model name and IMEI. Then I gave them my email, and recieved the code via email in about 24hrs. So it was pretty painless and free.
Romman0 said:
I just unlocked mine a few days ago. If you meet the requirements you should be fine, http://support.t-mobile.com/docs/DOC-1588
I bought my phone from ebay from a guy in Florida (I'm in NY), I had it on my account for a few months. So I had no reciept or anything, or history of the phone. When I called they asked for my phone number, account passcode, the phones model name and IMEI. Then I gave them my email, and recieved the code via email in about 24hrs. So it was pretty painless and free.
Click to expand...
Click to collapse
Jejejejejeej excellent... I'll try this, I live in Colombia and I know how to call. Thanks!!!
FWIW I've successfully sim unlocked my T-Mobile Galaxy Blaze at the cost of ERASING THE IMEI! Why would I do such a thing you ask? Well I got a bum deal on a blaze that turned out to be blacklisted:crying: So I had nothing to loose by trying this method that I have used to unlock my T-Mobile GSIII and GSII. The problem with this on the blaze is that it doesn't have the dialer code options required to follow the steps outlined in the thread. So what I did (keep in mind I had nothing to lose) is flash the UVLE1 modem/radio for the t989(gs2) doing this gave me the correct dialer code menu options to unlock the sim and also erasing the IMEI in the process. I have only been able to confirm working calls using a friends att sim who did not have a data plan.I plan on testing that ASAP. Here is a link to the thread in the t989 forum. I will update as soon as I'm able to test data. http://forum.xda-developers.com/showthread.php?t=2024514
sbell7105 said:
FWIW I've successfully sim unlocked my T-Mobile Galaxy Blaze at the cost of ERASING THE IMEI! Why would I do such a thing you ask? Well I got a bum deal on a blaze that turned out to be blacklisted:crying: So I had nothing to loose by trying this method that I have used to unlock my T-Mobile GSIII and GSII. The problem with this on the blaze is that it doesn't have the dialer code options required to follow the steps outlined in the thread. So what I did (keep in mind I had nothing to lose) is flash the UVLE1 modem/radio for the t989(gs2) doing this gave me the correct dialer code menu options to unlock the sim and also erasing the IMEI in the process. I have only been able to confirm working calls using a friends att sim who did not have a data plan.I plan on testing that ASAP. Here is a link to the thread in the t989 forum. I will update as soon as I'm able to test data. http://forum.xda-developers.com/showthread.php?t=2024514
Click to expand...
Click to collapse
[Samsung Galaxy S Blaze 4G / SGH-T769 / T-Mobile / Stock ROM / Gingerbread]
OK friend, thanks! Let's see ...
I've followed these steps on my SGH-T769
Turn off phone. Insert a SIM from another provider into your phone.
Click "DISMISS" on the Enter Unlock Code screen after the phone starts up.
Wait a minute for the phone to power on and settle down.
Go to dailer screen. press *#197328640#
The screen will change to the hidden menu as soon as you hit the last # key in the dailer
press [1]DEBUG SCREEN
Press [8]PHONE CONTROL
Press [5] SIMULATION
Press [6] NETWORK LOCK
Press [3] PERSO SHA256 OFF
Wait exactly 30 seconds
press the menu key on the phone and select back option. This will take you back to NETWORK LOCK screen.
Press [4] NW LOCK NV DATA INITIALLIZ
Wait exactly one minute and reboot the phone.
Your phone should be unlocked.
Click to expand...
Click to collapse
The problem is that I wasn't able to get the "NW LOCK NV DATA INITIALLIZ" option in that menu.
-------------
Now, according to you:
1. I flash the SGH-T989 radio (UVLE3) (through odin, so) making a nandroid backup previously, sure.
2. Follow the previous steps (*#197328640# ...)
Doing this the phone is sim unlocked BUT with imei in zeros, and with the ability of make calls (why? If you hadn't imei!!!!!)
If it's correct let me make you some questions:
1. The imei code is lost/zeros. ¿Is possible to write a new imei with adb? Using command: adb setvar imei OR trying this http://forum.xda-developers.com/showthread.php?t=881162 with the condition that the nv_data.bin file doesn't exists in this phone (Galaxy Blaze 4G).
2. The imei code is lost/zeros. If you can make calls, the other phone services are running fine? E.g. Wifi, bluetooth, general performance, no reboots, data connection...
Is very important to me that the data plan can function!
3. According to this, ¿is this method permanent? ergo, If I perform a factory reset ¿are lost the changes made previously?
Please, contact me soon, and thank you very much!!!
Is very important to me to unlock this phone soonly!.
Help i cant unlock my phone samsung galaxy s t769 my imei # 359196042982051/07
One thing I've learned about getting it SIM unlocked is that it doesn't persist between ROMs, and the unlock code doesn't work on any non stock-based ROM (CM11, etc)
shalpp said:
One thing I've learned about getting it SIM unlocked is that it doesn't persist between ROMs, and the unlock code doesn't work on any non stock-based ROM (CM11, etc)
Click to expand...
Click to collapse
When I've had the Blaze, after unlocking phone I've flashed Cyanogenmod, the SIM unlock persists.

ATT data disconnected

I bought HTC U11 phone locked to sprint last week, unlocked and confirmed that it was unlocked.
Rooted the phone and installed VIPER ROM, I am presently using ATT in US, there is service, but mobile data shows disconnected.
I checked the access point details and discovered it was actually enabled.
I tried configuring it manually and no change at all
I tried with T-Mobile and shows connected.
I don't know why am having issue with ATT, I can make calls perfectly.
When you insert the sim card you should be prompted for network selection. Check you are using the correct apn settings as some carriers have different ones for different types of tarriff.
Failing that, speak to att. They might be aware of specific problems when migrating.
shivadow said:
When you insert the sim card you should be prompted for network selection. Check you are using the correct apn settings as some carriers have different ones for different types of tarriff.
Failing that, speak to att. They might be aware of specific problems when migrating.
Click to expand...
Click to collapse
Hello I am new to this forum. I did a search and your post was first I saw. I bought an HTC 10 from a girl and went to put my Verizon sim card in and it says to contact Sprint for unlock code. Well I can't reach the girl who sold me the phone I can't root it if u could please help any advice would be appreciated. I have a hand written receipt from the girl but her #s disconnected. I've downloaded the twrp and super something also kingo root and can't get it rooted or get the s off turned on as it says s on. My email is [email protected] I'll check back as I said I'm new to this forum so still learning to use it. Sigh I have 2 other phones that a friend wanted me to fix. They did a hard reset and don't remember there Gmail set up with the phones. Right now this HTC is my main concern
So what are you trying to do, unlock simlock or root it?..
To root the phone you need to start at htcdev website and follow unlock bootloader. Then flash twrp then supersu. Bin kingoroot. It's crap.
Not sure you can manually unlock simlock. Might have to get the code off sprint.
olalekanbabs said:
I bought HTC U11 phone locked to sprint last week, unlocked and confirmed that it was unlocked.
Rooted the phone and installed VIPER ROM, I am presently using ATT in US, there is service, but mobile data shows disconnected.
I checked the access point details and discovered it was actually enabled.
I tried configuring it manually and no change at all
I tried with T-Mobile and shows connected.
I don't know why am having issue with ATT, I can make calls perfectly.
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Click to collapse
Make sure roaming and digital roaming is off. I had the same issue.

Unlocked or not?

I got a Metro by T-Mobile phone unlocked on eBay and while the phone no longer rejects MVNO sims, it won't connect to any network either. It still connects when I put the Metro sim back in but it won't connect with sims from Lyca, Tello or Hello Mobile, all T-Mobile MVNOs. The phone is a TCL 30 XE 5G (T767W) and I bought two of them new and they both have the same problem. I'm new to the T-Mobile network and I don't know if I'm missing something. I've never had this kind of trouble on Verizon or AT&T. Has anyone else run into a problem like this? I appreciate any help anyone can offer.
Thanks!
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
xXx yYy said:
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
Click to expand...
Click to collapse
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
WhatsWrongWithThisPhone said:
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
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Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Droidriven said:
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
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Click to collapse
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
WhatsWrongWithThisPhone said:
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
Click to expand...
Click to collapse
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Droidriven said:
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Click to expand...
Click to collapse
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
WhatsWrongWithThisPhone said:
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
Click to expand...
Click to collapse
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Droidriven said:
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Click to expand...
Click to collapse
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
WhatsWrongWithThisPhone said:
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
Click to expand...
Click to collapse
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Droidriven said:
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
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Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
WhatsWrongWithThisPhone said:
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
Click to expand...
Click to collapse
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Droidriven said:
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Click to expand...
Click to collapse
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
WhatsWrongWithThisPhone said:
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
Click to expand...
Click to collapse
There are couple of different kinds of "unlocked"
There is SIM/carrier unlock and there is bootloader unlock. They two completely different things and have nothing to do with each other.
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Droidriven said:
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Click to expand...
Click to collapse
I don't know how to do that.
WhatsWrongWithThisPhone said:
I don't know how to do that.
Click to expand...
Click to collapse
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Droidriven said:
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Click to expand...
Click to collapse
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
WhatsWrongWithThisPhone said:
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
Click to expand...
Click to collapse
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Droidriven said:
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Click to expand...
Click to collapse
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
WhatsWrongWithThisPhone said:
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
Click to expand...
Click to collapse
You've already used methods to check if it is unlocked. Obviously, the service you paid for didn't work, you can't get your money back for that, those services don't come with any guarantee. As I said, you can take another chance and try another 3rd party service that also is not guaranteed or you can wait and do it the official way. I'm betting the unlock service is a waste of time and money and you'll have to wait and do it the right way. That is the cost of blindly taking a shortcut.

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