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Is anyone else having a problem with their touch less controls. I can say OK google now and the phone will make a noise. But when google now opens it says " Sorry can't reach google right now ". Same goes for any other kind of voice driven function , texting by voice in the stock messaging app, search in the maps app. They all hive me the same reply. I've checked all my setting. Im at a complete loss
Rooted & unlocked. Otherwise stock .
Have you updated your google search app?
I used HOM and fxz'd my phone . The google vioce app now works but the Moto touchless controls still don't
Google Now needs an active internet connection.
I have tried everything. I've spoken to Verizon who then refered me to Moto. Who had clear partition caches to no avail. Any and all voice recognition on my phone has ceased to work. Sometimes Google will open up to say " Can't reach google at the moment ". However if I manually open the search box Google now and all my cards are there. If I then hit the microphone icon It will again say "Can't reach google at the moment ". I'm at my wits end here. This will happen weather Im using my wifi or 4G signal.
I've fxz'd and that didn't work. I will entertain any and all ideas.
Any resolution with the voice control problem? I am having the same problem with my Droid Maxx running 4.4.4. It just started this week and I have reset it, but that didn't solve the problem. I figured the old apps wouldn't have the same problem as the newer versions. Guess I was wrong. I am trying Verizon Repair assistant to see what it can do for me. We will see.
tombaldwin6 said:
I have tried everything. I've spoken to Verizon who then refered me to Moto. Who had clear partition caches to no avail. Any and all voice recognition on my phone has ceased to work. Sometimes Google will open up to say " Can't reach google at the moment ". However if I manually open the search box Google now and all my cards are there. If I then hit the microphone icon It will again say "Can't reach google at the moment ". I'm at my wits end here. This will happen weather Im using my wifi or 4G signal.
I've fxz'd and that didn't work. I will entertain any and all ideas.
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Click to collapse
Post your touchless/moto voice version from settings/app. They are interchangeable in name now. If you have the newest you must uninstall updates & retrain touchless voice.
I ended up FDRing the phone twice. The first time I let my apps reload automatically and my touchless control still didn't work. So I did it again, but the time I reloaded each app individually. Testing the touchless controls between each install. I ended up reinstalling every app but the one I thought was the culprit. This is no knock on the app I used it and I wish I could put it back in. Elixor2 has a setting where you can control and or turn on/off each of the sensors including the microphone. When I was having the problem I would go into elixir and see that my microphone was off and inaccessible. With out elixor2 on my phone I've had no more problems.
I have done the same type thing as Tom Baldwin6. I "redid" my phone using the Verizon software installation assistant and did a "repair". I then rooted it using TWRP, and started adding stuff. I have not had the problem again as of now.
I was thinking it was the experimental app that was allowing me to mirror my phone using Chromecast, but I am using version 4 of that app and it is still working. I used version 5 before.
My phone hasn't had a problem again after 24 hours, but as I continue to add apps and check, eventually I may find another culprit. I will post here if I get it tracked down.
jmaclean62 said:
I have done the same type thing as Tom Baldwin6. I "redid" my phone using the Verizon software installation assistant and did a "repair". I then rooted it using TWRP, and started adding stuff. I have not had the problem again as of now.
I was thinking it was the experimental app that was allowing me to mirror my phone using Chromecast, but I am using version 4 of that app and it is still working. I used version 5 before.
My phone hasn't had a problem again after 24 hours, but as I continue to add apps and check, eventually I may find another culprit. I will post here if I get it tracked down.
Click to expand...
Click to collapse
I suspected the the chromecast mirror as well It was one of the 1st apps I reloaded. But it wasn't it. I'm certain it has something to do with the microphone
Same issue here. Been a week since I FDR'd (NOT rooted or unlocked). The apps restored, touchless control no longer allows to register voice (does not recognize sound ONLY for Touchless Control).
Saw that Touchless Control has been updated to "Moto Voice",
Uninstalled Moto Voice to return to previous version. No luck. Again updated to Moto Voice.
Wipe Cache Partition, no luck.
I've installed Open Mic+, which works for the most part (never got it to work from lock screen)
Stopped Open Mic+.
I then went in Language & input ---> Google voice typing settings (or Voice Search), disabled/re-enabled Speech Output. Clicked on "Ok Google Detection" and did the standard Google Now/OK Google setup again.
Went back to Touchless Control and this time it recognized my voice and allowed me to setup Touchless Control and all is working again.
Although the new "Moto Voice" on the "1st Gen [2013] Ultra/Maxx etc.., you cannot customize the "OK Google Now" at this time (coming feature for Gen 1's).
Rebooting now to ensure operation. Will updated/verify 'fix' in a moment.
Upon restart, my Open Mic+ restarted, and the "OK Google Now" was not working. Stopped the Open Mic+ and touchless control working again. Went in and re-trained to verify. Unintalling Open Mic+ and rebooting now.
Now again working 100%, now just awaiting Moto Voice update to allow additional features for 1st gen's.
i have got mine working gain too. I still haven't reinstalled everything though. I will reinstall x tether this weekend. I am hoping that it isn't cuseing any problems. Can't imagine why it would, but we will see. Do you guys have it installed?
Did you happen to open the Google app, scroll to the bottom, tap the three dot menu control on the bottom right, tap settings, voice, OK Google detection, and turn off the setting "On any screen"?
If that is on, I think it block touchless controls, maddeningly. I know it stops the Assist driving feature from being able to capture voice when it prompts you.
doogald said:
Did you happen to open the Google app, scroll to the bottom, tap the three dot menu control on the bottom right, tap settings, voice, OK Google detection, and turn off the setting "On any screen"?
If that is on, I think it block touchless controls, maddeningly. I know it stops the Assist driving feature from being able to capture voice when it prompts you.
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I set "on any screen" option and touchless controls does work from any screen, needing only "OK Google".
I am not driving now but will check Assist in about 2 hours.
iamtek7 said:
I set "on any screen" option and touchless controls does work from any screen, needing only "OK Google".
I am not driving now but will check Assist in about 2 hours.
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Click to collapse
I don't think that's touchless controls - I think that's the Google search app listening and responding to ok Google , and, with that setting on, that's probably why you couldn't train in the Touchless controls settings (though I haven't tested that myself, since my phone is already trained.)
I know it's a subtle difference, but Touchless controls is a front end to google search most of the time, though sometimes it does its own thing (ok Google now, what's up?)
I do know that the any screen setting screws up some other things, like preventing the camera app from capturing video (because the microphone is in use).
I'm all set now. If this is still an issue for anyone, let me know.
Sent from my XT1080 Developer Edition using Tapatalk
I just noticed that my phone will not recognize the "OK Google" Command. I've tried trainging it by saying "OK Google" 3 tims but even then, the phone does hear me. It will hear me and recognize my words ok if i press the microphone button first and then speak. Anyone else have the same issue?
brandypuff said:
I just noticed that my phone will not recognize the "OK Google" Command. I've tried trainging it by saying "OK Google" 3 tims but even then, the phone does hear me. It will hear me and recognize my words ok if i press the microphone button first and then speak. Anyone else have the same issue?
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Click to collapse
Nop, works for me even on BT. Maybe you have it disabled?
so what should I do? under the screen "OK Google" detection, it shows, From the Google App=on, but the other options are greyed out. When I turn on From Any Screen, it asks me to Just say OK Google three times, and it's listening, but it never recognizes my voice even if I say it 100 times. But, I can do a voice search OK in I manually click the google microphone button.
I have the same problem. Recently bought an Idol 3 5.5, and cannot get 'OK Google' to work. Any amount of 'OK Google' commands in different accents (and by different people) are useless. I can do voice search by clicking the microphone button on Google search app. Not sure what is the problem here. How do I make sure this feature is not disabled on my phone?
Same issue here as well. It "will" work if you open the Google App first. It then recognizes commands without having to select the microphone. But yes, without first opening the google app, it does not work.
you have to add english as primary language in google settings (beside the language you use). Works for me (i am from Europe). It also works from any screen.
There is something wrong with it on the Idol 3. If you boot into safe mode, you can enable it but only from safe mode. I did this and it workd for awhile but then something disabled it again. Very Frustrating. Unfortunately, I doubt we will get any fixes from Alcatel. BTW, to boot into safe mode, press the power button and then long press on either restart or power off. I can't remember which.
like i said it works well on my and many other devices, so you have to set it right.
DallasCZ said:
you have to add english as primary language in google settings (beside the language you use). Works for me (i am from Europe). It also works from any screen.
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Click to collapse
Yes, it works from any screen as long as you have "previously" opened the "Google App", and, it's still running in the background.
For instance, if I cycle my phones power, and come to the home screen, "Ok Google" will not work, it simply doesn't work. But, if I open the "Google App" after a reboot, and then go back to my home screen, or any screen, it will work. You have to open that "Google App" first, or it doesn't recognize any command, because it's not "listening" / running in the background. If I "close" all running apps, which you should be doing quite often, "Ok Google" will not work, until I again open that "Google App".
The phone should "Always" be listening (provided you want to use this feature), without the need to run the "Google App" first, but that's simply not the case. To me it's just poor implementation, because it forces you to always make sure the "Google App" is running, or hit the microphone. This shouldn't be necessary. It should just work from the moment the phone has booted up (again, if you want this feature), but it doesn't.
Better implementation would have been a "service" you either turn on, or off, under settings, so it's always running (from the moment the phones powered up), or it's not running.
I hope that's clear, and makes sense?
Makes sense that that's what happening to me as well. I recall it worked just fine previously. I wonder if the recent updates did something to that interface.
I'm having the same problem after doing a factory reset and reloading everything.
It was working fine before the reset and since it will only work if I've recently opened the Google app. I've checked all of the settings multiple times, uninstalled/reinstalled the Google app, and it's still occurring.
Has anyone found any possible solutions?
(Not sure if this is anyhow related, but before the reset the flip to mute and snooze gestures didn't work at all. Since the reset, they work perfectly.)
Running stock Marshmallow, not rooted. Whenever I try to use the "okay Google" command Google now opens up, but shuts off the voice input before I can tell it what I want. I'll say something like "Okay Google" the screen opens, but before I can say "What is the Weather" or whatever, Google Now beeps and stops receiving voice input. The application doesn't close out or anything and I can tap the microphone and say "what is the weather" and get an answer, but I can't do it all in one step like I used to be able to, and still can on my Nexus 4 and Nexus 7 2012. Any ideas?
Edit: So on my drive this morning after the 2nd command through Assistant things worked as they do through Google Now (speaking options, playing music). Took a week, which is quite odd (and not sure if it will continue working later). Might be a bluetooth issue which I am aware that there are many right now.
Started using my Pixel 2 last week and have noticed some 'issues' with Assistant commands over Google Now commands and am not sure if these are settings/user related as I would expect Assistant to be the same if not more feature packed than Google Now.
All the things I am listing work without issue through Google Now and on both my Pixel 2 and my previous Moto Z Play.
1. No voice prompt 'beep' when Assistant is activated. Google Now has a tone to let you know when it starts and stops 'listening.'
2. No talking back (responses) when sending SMS, setting reminders, setting calendar events, asking where the nearest 7/11 is, etc., when connected to vehicle system (2015 Grand Cherokee UConnect)
3. No starting music back up once the above #2 is complete. Have to hit the 'play' button after each command.
The one issue I have solved is that if you are experiencing a blank screen when using Google Assistant (not Google Now) to send/set things, turn back on animation scaling to anything other than 'off' and it should properly display the text.
So Google Now works much better for my uses. Unfortunately, the phone is built with Google Assistant so I have not found a way to default Google Now over Assistant with at least the 'ok Google' hotword (doesn't seem there is any control over Active Edge). Moto Z let you create your own voice activation phrase for Google Now--I really miss that.
But because Google Now works without issue I do not know If I am just missing some settings or more control options for Google Assistant. Any recommendations?
From what I understand, reports of google assistant problems related to reminders are not uncommon. I've had reminder issues in S8, and now S10e, but now, more symptoms.
I can schedule a reminder by voice, it will be added to the reminder list, but I get no notifications.
One thing I haven't seen other complaints about is, directly after I set a reminder, and go to the list, the reminder says "overdue". All new. reminders do this.
Yesterday, I tried to set a manual reminder. I selected the "+" button in the assistant app, and I received a written and verbal message saying something to the effect that "your voice could not be recognized. Check your voice settings" (as I said, I'm trying to set a reminder "manually", not by voice")
I tried to retrain the voice, and all I got was that little round, spinning icon indicating that the app was trying to get to the voice training page, but never loaded. Now, all google voice recognition ceased altogether. That's how things remained for the rest of yesterday, and today until for what ever reason I was able to get through and retrain the voice, after which voice recognition resumed.
Regardless, when I try to set a manual reminder I still get the message that my voice can't be recognized.
I've tried all the troubleshooting tips I could find, but like I said, I haven't run across anyone with the common problem of this "overdue" reminder designation, or the issue with setting manual reminders.
I was hoping these unusual circumstances would be a clue to what's going on.
thanks