bll-l21 Software update failed (b362) - Honor 6X Questions & Answers

hello
i have a big issue while trying to update my (GR5 2017) BLL-L21 from B361 to B362, i recieved the update OTA on phone, i downloaded it and when it restarts to install it, it gave me message failed !
so i tried to download the file from pc and tried to install via SD card method, and i've made sure the region is the same (C185B362), but it said : software install failed !
what should i do plz

Problem solved, i just re flashed the B360 update.app and after that my phone downloaded a 2GB Update OTA B362 and it installed completely , i think i had problem with recovery

U phone is rooted and unlocked bootloader?

chegue4 said:
Problem solved, i just re flashed the B360 update.app and after that my phone downloaded a 2GB Update OTA B362 and it installed completely , i think i had problem with recovery
Click to expand...
Click to collapse
Yes. If your phone is rooted or having TWRP, OTA wont work.

shashank1320 said:
Yes. If your phone is rooted or having TWRP, OTA wont work.
Click to expand...
Click to collapse
R ur phone bootloader unlocked? And when u update it with b360 it's locked again or not?

tissot73 said:
R ur phone bootloader unlocked? And when u update it with b360 it's locked again or not?
Click to expand...
Click to collapse
For small ota it wont relock the bootloader. Make sure you unroot, install stock recovery then download OTA.

Related

Phone won't update to B571

I can't update my MT7-l09 to B571, Im currently on C900B560. Any help would be greatly appreciated in helping me to update to the latest firmware unless I am better staying on B560? I Have tried updating before without a factory reset and with a factory reset and both failed at 5%. Should I use the full firmware or just the OTA Update? A step by step tutorial would be great
baseballace12 said:
I can't update my MT7-l09 to B571, Im currently on C900B560. Any help would be greatly appreciated in helping me to update to the latest firmware unless I am better staying on B560? I Have tried updating before without a factory reset and with a factory reset and both failed at 5%. Should I use the full firmware or just the OTA Update? A step by step tutorial would be great
Click to expand...
Click to collapse
it looks like you are not from europe
i think only way is to restore B571 via twrp
i
I also want to perfrom the update from B530 to B571, I download the update package and it just gives an error at 4%, saying to redownload.
Hyperqube12 said:
I also want to perfrom the update from B530 to B571, I download the update package and it just gives an error at 4%, saying to redownload.
Click to expand...
Click to collapse
Your phone model?
Yiur region?
Sent from my HUAWEI MT7-TL10 using XDA-Developers mobile app
hi,
i had same problem.
I was from B327 .
i upgraded to B331 then B560 but can't go to B571. (upgrade failed at 5%)
I restored B571 from TWRP but the phone boot to TWRP all the time.
Then i flashed B560 bootimage, all is going well after. Now i'm on B571.
I 'm not happy with the ways i upgraded to B571 but i got it.
Hope it'll help.
regards
Easiest way to get updates is to change region to eu and keep the phone unrooted. Guaranteed OTA updates when they come out.
aldesal said:
Easiest way to get updates is to change region to eu and keep the phone unrooted. Guaranteed OTA updates when they come out.
Click to expand...
Click to collapse
By unrooted, do you mean removing SuperSU, as well as re-locking the bootloader? I have unrooted my phone, but kept bootloader unlocked, and changed my
region to EU on Tl10 B560, but I'm not getting any updates.
cege987 said:
By unrooted, do you mean removing SuperSU, as well as re-locking the bootloader? I have unrooted my phone, but kept bootloader unlocked, and changed my
region to EU on Tl10 B560, but I'm not getting any updates.
Click to expand...
Click to collapse
i was on B560 rooted and TWRP installed and didn't got any OTA. I used SuperSU's option to unroot and installed stock recovery. Quick reboot later, the OTA update appeared. Had my bootloader unlocked since day one.
In my particular case, I had 560 with root. Both updating through the OTA and full package 571 it returned an error. So removed root, hard reset, reinstalled 560 full package and the the OTA update was successful.

i can't update nougat 7.0 ( install failed!)

hello everyone
i have problem with mate 8 NXT-L29C185B200
I received update from Huawei updates (size 2.23 GB)
but after download then install show message
"Software install failed!
the update package does not exist
please download the package again "
i tried format data and install by dload method but doesn't work
and i tried download update more than once but same problem
note: I was unlock bootloader and install root but now i deleted root and lock bootloader by SKRtool , Is this relationship?
3zoz said:
hello everyone
i have problem with mate 8 NXT-L29C185B200
I received update from Huawei updates (size 2.23 GB)
but after download then install show message
"Software install failed!
the update package does not exist
please download the package again "
i tried format data and install by dload method but doesn't work
and i tried download update more than once but same problem
note: I was unlock bootloader and install root but now i deleted root and lock bootloader by SKRtool , Is this relationship?
Click to expand...
Click to collapse
Welcome to the club...
p51d007 said:
Welcome to the club...
Click to expand...
Click to collapse
thank you
Install your original Firmware,B200 again via Dload and Factory Reset.The Ota is coming,download and install.This works for me.
letschky said:
Install your original Firmware,B200 again via Dload and Factory Reset.The Ota is coming,download and install.This works for me.
Click to expand...
Click to collapse
thank you
but I'm already on the updated B200
Do I install it again?
3zoz said:
thank you
but I'm already on the updated B200
Do I install it again?
Click to expand...
Click to collapse
Yes install again without root and Trwp.
Complete Stock.Then the Ota Update.
Later you can install Twrp and root on Nougat
letschky said:
Yes install again without root and Trwp.
Complete Stock.Then the Ota Update.
Later you can install Twrp and root on Nougat
Click to expand...
Click to collapse
Thank you so much
I did not expect this to be the right solution
The problem has been resolved Thanks again:good::victory:
No Problem,root is not complete delete in your situation and this is the Problem with failed Ota,with installing the original Firmware and Factory Reset is root complete delete and the Ota is working.
letschky said:
No Problem,root is not complete delete in your situation and this is the Problem with failed Ota,with installing the original Firmware and Factory Reset is root complete delete and the Ota is working.
Click to expand...
Click to collapse
i understand , i think factory reset is enough to complete delete root so i didn't try install firmware
thank you bro:good:

i can update via update app B381-FRD-L09

Hi guys,i have honor 8 frd-L09 and i unlock bootloader but i try install TWRP to get a new update manualy, but i can't install and i dont now why...
in meantime i got a regular update via update app (B381) and when i try to update i get this mesage....
YOUR PHONE IS UNLOCKED AND CAN BE THRUSTED etc....and belowe that say ....YOUR PHONE IS BOOTING NOW....
and thats that,PHONE STUCKS ON THIS
PLEASE HELPPPP.......I CAN UPDATE MY PHONE VIA UPDATE APP,AND MANUALY......
PLSPLSPLSPLSPLSPLSPLS......HELP-HELP-HELP-HELP-HELP
You should flash the e.recovery and then do the dload method
Beroshima said:
Hi guys,i have honor 8 frd-L09 and i unlock bootloader but i try install TWRP to get a new update manualy, but i can't install and i dont now why...
in meantime i got a regular update via update app (B381) and when i try to update i get this mesage....
YOUR PHONE IS UNLOCKED AND CAN BE THRUSTED etc....and belowe that say ....YOUR PHONE IS BOOTING NOW....
and thats that,PHONE STUCKS ON THIS
PLEASE HELPPPP.......I CAN UPDATE MY PHONE VIA UPDATE APP,AND MANUALY......
PLSPLSPLSPLSPLSPLSPLS......HELP-HELP-HELP-HELP-HELP
Click to expand...
Click to collapse
Try to reflash it and after that, wipe data. Don't worry about that message. It's normal.

Question: If I update to the newest firmware, will I lose root?

Just got a alert to update firmware. Will I lose Root if I Update?
Thanks...
you can't install it if you are rooted, you have to unroot and install stock recovery no twrp for it to work.
it might also lock your bootloader meaning factory reset again to unlock.
jefffisher said:
you can't install it if you are rooted, you have to unroot and install stock recovery no twrp for it to work.
it might also lock your bootloader meaning factory reset again to unlock.
Click to expand...
Click to collapse
Not necessarily. I have an FRD-L04, I was running unlocked bootloader with TWRP and Magisk, rooted on B385. Flashed just the stock b360 recovery through fastboot, and then downloaded the full update package in the updater.
When it booted back up after the update, my bootloader had been locked. I uninstalled Magisk once I got back into Android. All seems to be working so far (except for my finicky SD card reader).
Install stock recovery and proceed with update.
You wont lose root
I lost root and got a locked bootloader since the new update (B394)
zimmen said:
I lost root and got a locked bootloader since the new update (B394)
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Click to collapse
It was GB update or MBs?
Can root again
shashank1320 said:
It was GB update or MBs?
Can root again
Click to expand...
Click to collapse
It was the GB
I downloaded the full package, only way to update for me.
zimmen said:
It was the GB
I downloaded the full package, only way to update for me.
Click to expand...
Click to collapse
Oops then it will restore the recovery, lock the bootloader, remove root
shashank1320 said:
Oops then it will restore the recovery, lock the bootloader, remove root
Click to expand...
Click to collapse
Yes, but that was the only way to get the update to install.
Not that I loos so much when I unlock it again, it's only apps they i have to install again.
Has anybody tried to flash magisk in the new B394? I get an "Process error" when trying to install/download modules
Update: just be sure to create a folder in internal storage named MagiskManager

Unable to update Honor View 10

Guys, i am unable to update to latest .161. I have unlocked bootloader, twrp and installed magisk.
Update manager download the update but it fails to update in twrp recovery.
Please suggest. I don't want to lose data.
Can someone provide zip update package so that i can update in twrp??
You have to remove majisk
Relock boot
Then you will receive official update
Then unlock and reinstall majisk
br54 said:
You have to remove majisk
Relock boot
Then you will receive official update
Then unlock and reinstall majisk
Click to expand...
Click to collapse
Since when do you need to relock to install updates?
br54 said:
You have to remove majisk
Relock boot
Then you will receive official update
Then unlock and reinstall majisk
Click to expand...
Click to collapse
freeza said:
Since when do you need to relock to install updates?
Click to expand...
Click to collapse
There is no need to relock.
I didnt whe 110 came out and it still updated... rooted with Magisk as well
@any_thing
Check the ROMs/Kernels/Recoveries section, there's a modified stock recovery that allows for updating w/o relocking the Bootloader.*
Once complete, put TWRP back & root, you will not lose any data/apps/etc...... as you would by simply relocking your Bootloader....
* YMMV,this modified recovery may not be compatible w/your model.
https://forum.xda-developers.com/ho.../recovery-bkl-nocheck-recovery-flash-t3778085
Sent from my HUAWEI BKL-L04 using XDA Labs
Good luck then.... Personally I don't care.. Mine works fine
any_thing said:
Guys, i am unable to update to latest .161. I have unlocked bootloader, twrp and installed magisk.
Update manager download the update but it fails to update in twrp recovery.
Please suggest. I don't want to lose data.
Can someone provide zip update package so that i can update in twrp??
Click to expand...
Click to collapse
I have the BKL-L04 model & got an update notice earlier today:
While on stock rooted with TWRP & Magisk,the update downloaded & attempted to install,but,it failed.
So,just flash the stock recovery for your model & take the update w/o relocking your bootloader.
You will not lose any data from switching recoveries,at least on this phone.
(If you want to unroot 1st,that's fine,but,not necessary,flashing the modified stock recovery image unroots your phone anyway.)
After taking the update,flash the TWRP & Magisk (& Magisk Manager App,if it disappeared) as you did previously.
Just posting what worked for me,& in no way are my experiences/usage intended to contradict posts/suggestions from others,especially if they have the exact same model of phone as yours.
Hope this helps. :good:
any_thing said:
Guys, i am unable to update to latest .161. I have unlocked bootloader, twrp and installed magisk.
Update manager download the update but it fails to update in twrp recovery.
Please suggest. I don't want to lose data.
Can someone provide zip update package so that i can update in twrp??
Click to expand...
Click to collapse
Just install stock ram disk...
It would automatically remove twrp and root.. And u will b able to install update once updated just reflash twrp ram disk and install magisk zip to get root back..
That's how I did it on c675
(--light--) said:
Just install stock ram disk...
It would automatically remove twrp and root.. And u will b able to install update once updated just reflash twrp ram disk and install magisk zip to get root back..
That's how I did it on c675
Click to expand...
Click to collapse
will i lose my data?
any_thing said:
will i lose my data?
Click to expand...
Click to collapse
No not at all... Ramdisk is a different partation
I had rooted phone with magisk installed, I received 2 updates like that - automatically lost root privileges, but I didn't receive .161 update (EIS update still not available for me?) any way to get this update?
PS my bootloader is unlocked... do I need lock it to get an update? and how to lock it?

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