Mate 8 not connecting to usb - Mate 8 Q&A, Help & Troubleshooting

My phone has a peculiar problem.. it doesn't get connected to the laptop. If I connect it, it charge ok but cannot reconagize it as a usb device.. I thought it was the usb port on the phone so I recently got it replaced but it is still the same. Has anyone encountered that ?

Drivers installed? I means both phone drivers and USB port drivers
www.facebook.com/groups/huaweifanclub

Yes.. all the drivers and hisuite installed. It used to work a while back.. but doesn't anymore .. and I don't know how to troubleshoot ..

Do you set on phone to use MTP instead only charging?
www.facebook.com/groups/huaweifanclub

blinkt88 said:
Drivers installed? I means both phone drivers and USB port drivers
www.facebook.com/groups/huaweifanclub
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Click to collapse
blinkt88 said:
Do you set on phone to use MTP instead only charging?
www.facebook.com/groups/huaweifanclub
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Click to collapse
It doesn't ask for it anymore.. computer doesn't give a connection sound even..

Do you try restart phone and than connect?Do you try factory reset?maybe its connector in phone broken
www.facebook.com/groups/huaweifanclub
---------- Post added at 09:15 AM ---------- Previous post was at 09:14 AM ----------
Try enable usb debugging in developer settings
www.facebook.com/groups/huaweifanclub

try with other pc

Related

USB p509 problem!! Custom rom Aospa 4.2.2

Hey guys i dont know whats wrong i connect my p509 to my computer and it doesnt give the usb options, it was working before now out of nowhere its not working, i tried enable/disabling usb debugging nothing. I connected it to my ps3 and it shows the usb menu on the ps3 but not on my computer. whats wrong? is it my computer? i have the drivers already installed it was working fine the day before now today its not working so i cant transfer files trough sd but i want to so bad! please help me! thanks! and btw i have custom rom Aospa 4.2.2 paranoid 3.15 if it has to do with anything!
same issue with mine also
im using gingersnap 2.3 nekos rom. driver installed . computer not detecting. pls help
---------- Post added at 07:16 AM ---------- Previous post was at 07:10 AM ----------
install the driver from google... connect ur phone ..then shows installing or initializing . but never finishes . wait for 2 mins..it wont finish. but should disconnect or unplug usb. connect again.it will show driver not installed properly.dont worry . select usb copy files in ur phone. it will work..!
chemmutk said:
im using gingersnap 2.3 nekos rom. driver installed . computer not detecting. pls help
---------- Post added at 07:16 AM ---------- Previous post was at 07:10 AM ----------
install the driver from google... connect ur phone ..then shows installing or initializing . but never finishes . wait for 2 mins..it wont finish. but should disconnect or unplug usb. connect again.it will show driver not installed properly.dont worry . select usb copy files in ur phone. it will work..!
Click to expand...
Click to collapse
i already formatted my computer before doing this lol! the format made my phone work now but thanks anyway!

[Q] Usb not working and how to root

Hello guys.My sensation's usb not working.When i connect to pc it only charges.I need to know if there any way i can root it without usb connection.Please suggest me something.
diesel.heart said:
Hello guys.My sensation's usb not working.When i connect to pc it only charges.I need to know if there any way i can root it without usb connection.Please suggest me something.
Click to expand...
Click to collapse
Hi,
In settings/developer's options,have you ticked USB debugging?
malybru said:
Hi,
In settings/developer's options,have you ticked USB debugging?
Click to expand...
Click to collapse
yes i did but it didn't work.should i turn it off??
diesel.heart said:
yes i did but it didn't work.should i turn it off??
Click to expand...
Click to collapse
Hi,
No.
Keep it on.
Make sure you are not using usb 3.0 slots or hubs.
Try different slots (front and back)
Have you got ADB installed?
malybru said:
Hi,
No.
Keep it on.
Make sure you are not using usb 3.0 slots or hubs.
Try different slots (front and back)
Have you got ADB installed?
Click to expand...
Click to collapse
yup i got adb installed.using usb 2 slots.tried deifferent ports and cables but didn't work.i have this problem for many days.but for few days if i restarted the phone with the usb cable connected,it would work but now it's not.it shows a option for usb connection type but pc doesn't recognise.i tried to unlock the bootloader through htcdev but it doesn't find the phone.i badly need some help .and sorry for my poor english.
diesel.heart said:
yup i got adb installed.using usb 2 slots.tried deifferent ports and cables but didn't work.i have this problem for many days.but for few days if i restarted the phone with the usb cable connected,it would work but now it's not.it shows a option for usb connection type but pc doesn't recognise.i tried to unlock the bootloader through htcdev but it doesn't find the phone.i badly need some help .and sorry for my poor english.
Click to expand...
Click to collapse
Hi,
Try re-installing ADB,and rebooting your pc.
Do you have the latest windows 7 & 8 drivers?
Look HERE
ok i'll try this. hope it'll work.
Sent from my HTC Sensation 4G using xda app-developers app

[Q] No USB connection :(

Hello
so any USB connection is not working on my LG 4X on fresh installed stock soft [4.1.2]. On PC i got message ,,failed to install MTP usb device'' etc
Also i dont know how to turn on debbuging mode, maybe this will help? I click 7 times on compilation version and all it do is some jelly on screen (?)
I tested 2 usb cables and all usb ports on my computer what to do now?
I also installed LG PC suite and LG usb drivers from LG site.
Please help guys i need to put some porn on my phone :/
refresh
donaspl said:
Hello
so any USB connection is not working on my LG 4X on fresh installed stock soft [4.1.2]. On PC i got message ,,failed to install MTP usb device'' etc
Also i dont know how to turn on debbuging mode, maybe this will help? I click 7 times on compilation version and all it do is some jelly on screen (?)
I tested 2 usb cables and all usb ports on my computer what to do now?
I also installed LG PC suite and LG usb drivers from LG site.
Please help guys i need to put some porn on my phone :/
Click to expand...
Click to collapse
Download your drivers here
Run the drivers
Reboot pc
For USB debugging check out this guide
Newyork! said:
Download your drivers here
Run the drivers
Reboot pc
For USB debugging check out this guide
Click to expand...
Click to collapse
I did this :/
donaspl said:
I did this :/
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Click to collapse
You have a few options on your phone when you connect the USB cable?
Newyork! said:
You have a few options on your phone when you connect the USB cable?
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Click to collapse
Yep : camera/MTP/pc suite/charging
But still i cant connect to PC by any way, of course charging work but nothing else.
donaspl said:
Yep : camera/MTP/pc suite/charging
But still i cant connect to PC by any way, of course charging work but nothing else.
Click to expand...
Click to collapse
Just to be on the safe side. Have you checked using another computer?
I cant try it on another computer right now :/
I got new cable and still when connect it via MTP i got information from PC suite i dont got this drivers :
http://www.microsoft.com/en-us/download/details.aspx?id=19289
But i cant install them... like i said “this update is not applicable to your computer”
And another info : when im trying to instal MTP drivers via lg pc suite i got error, even if device is disconnected.
Okey so on another computer also on windows 7 x64 usb connection working fine, so what the F... is the problem here?

Galaxy S6 won't connect to PC or MAC

Hi,
I have a problem with my Samsung Galaxy S6 - SM-G920F, it isn't recognized anymore by my PC. This happened after I made a ".nomedia" file to hide some gallery files. I deleted the file but the phone isn't recognized by any PC. When i connect the phone, it is only charging.
I installed TWRP for using the mount feature - not worked.
I installed the latest USB drivers from Samsung - not worked.
I installed Samsung Kies3 - not worked.
I installed Smart Switch - not worked.
I dialed *#0808#, turned MTP - ADB - not worked.
I installed through Odin a stock 6.0.1 Rom from SamMobile - not worked.
I turned on/off the USB debugging - not worked.
I used more than 3 USB cables - not worked.
Device Manager isn't recognizing my phone.
McBook Air isn't recognizing my phone.
The phone is not rooted and it has 4 moths since i bought this phone.
Is there something that I missed on my attempt to solve this problem?
Thank you for your time.
Same problem here, really can't figure this one out.. Tried all of the above too
---------- Post added at 10:32 AM ---------- Previous post was at 10:31 AM ----------
Curious, in device manager under bluetooth it lists my Samsung s6 edge with a generic driver from Microsoft and I can't change it... Misidentified device? Do you have the same?
I assume your phone is unlocked/opened from lock screen when you are connecting it to your pc? ^^
- Renolz
Fully unlocked, & just no notifications :/
renolz said:
I assume your phone is unlocked/opened from lock screen when you are connecting it to your pc? ^^
- Renolz
Click to expand...
Click to collapse
Yes it is, but still not working
moorie said:
Same problem here, really can't figure this one out.. Tried all of the above too
---------- Post added at 10:32 AM ---------- Previous post was at 10:31 AM ----------
Curious, in device manager under bluetooth it lists my Samsung s6 edge with a generic driver from Microsoft and I can't change it... Misidentified device? Do you have the same?
Click to expand...
Click to collapse
My phone isn't seen anywhere... not even in Device Manager
+#0808# is code for usb, you can try dial it (after last # it will run or not, depending on rom), or you can download Shorcut master from Playstore and try run it from secret codes inside app.
It has option to run it from dialer, or with SU if you are rooted, if you manage to run it, set AP and MTP+ADB to see phone as disk in windows, this helped me, hope it will help you.
It is the USB cable I had the same problem and changed the cable twice
Is it fast charging? Mine won't connect on any PC and also won't fast charge. I guess it's a damaged usb port..............
dedei said:
Is it fast charging? Mine won't connect on any PC and also won't fast charge. I guess it's a damaged usb port..............
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Click to collapse
I have this same problem. My phone is not recognized by computer or any program. I was trying update TWRP and now i have samsung logo loop. Before i was updating i have sometimes problem with fast charging and computer dont saw mass storage when i connected phone
I changed completely module with usb in S6 but this dont resolve my problem. I used 3 different cable and changed USB port. I tried with windows XP and win 10.
any suggestions what i can do to bring to alive my S6?
Same problem here, started after updating to Marshmallow.
Exactly same problem with my s6 after 6.0.1 update! Sometimes phone will charge but it wont connect to pc/otg wont work but when i play around with MTP+ADB in *#0808#, s6 wont charge but instead it will be recognised by pc that usb connected not recognised and otg will work!!!!! always vice versa. right now my battery is empty and still wont charge!
---------- Post added at 08:13 AM ---------- Previous post was at 08:11 AM ----------
And looks like there is always a volt output through usb port and that time phone wont receive any charge
Really problematic.. I tried everything cables, drivers, different PC's and nothing.. tried my girlfriends S6 and worked instantly on my PC.
Only happened after official Marshmallow update,grounds for a return?
moorie said:
Really problematic.. I tried everything cables, drivers, different PC's and nothing.. tried my girlfriends S6 and worked instantly on my PC.
Only happened after official Marshmallow update,grounds for a return?
Click to expand...
Click to collapse
1. Power off your device (if it isnt already).
2. Connect to pc in recovery / download mode (just to trigger a response from pc /phone hopefully.
Do you know how to do this? If so, go ahead and proceed and see if the pc recognises your device in those modes
Let me know how that goes
---------- Post added at 03:09 AM ---------- Previous post was at 03:03 AM ----------
popek9 said:
I have this same problem. My phone is not recognized by computer or any program. I was trying update TWRP and now i have samsung logo loop. Before i was updating i have sometimes problem with fast charging and computer dont saw mass storage when i connected phone
I changed completely module with usb in S6 but this dont resolve my problem. I used 3 different cable and changed USB port. I tried with windows XP and win 10.
any suggestions what i can do to bring to alive my S6?
Click to expand...
Click to collapse
Its not a usb port problem
Here are the usb drivers for those having issues. http://developer.samsung.com/technical-doc/view.do?v=T000000117
-Uninstall any previous driver relating to the phone (Also delete package if given the option). Disable windows Update aswell (Win10 Users). Also try install PDA+ from app store and http://pdanet.co/ to see if drivers will be correctly used.
-Make sure its a data cable, not a charge cable as only + and Negative wires are used and there is no way you can use a charge cable as a data cable.
-Connect phone and look for any pop up on screen, if anything pop up click it and see if it has anything to do with MTP or PTP.
-Still having trouble, reset firmware back to stock see how that goes, If not try boot into recovery and follow next step.
-- Once in recovery see if you can ADB push a rom over or a file, if that works then firmware is dodgy and something is missing. (Would recommend Android Tool kit to use this).
-- You could also try to install ADB insecure app ( Find it on XDA forums) and enable USB debugging and see if that will help
If you still can access file via usb when the phone is booted i would say to flash back to stock rom with ODIN and send it in for repairs. (Thats if you can get download USB mode to work)
Visited Samsung store, they said the USB port has failed but KNOX has been tripped some how, genuinely never rooted this phone or even attempted it but they showed me the warranty void status so basically even though they accept it's a hardware fault they won't fix it.
Sent from my (broken) SM-G925F using XDA Free mobile app
Quick answer for how I fixed this (sort of):
Go to "Settings" > "Developer Options" > "USB configuration". My phone indicated "charging". I selected MTP and my phone connected.
Why "sort of" - it reverts to "charging" every time that I connect the phone. I have to do the above all over again.
full history:
Same problem here. S6 on verizon network new in September 2015. Always connected without a problem to whatever computer that I have tried (linux & windows). The problem started after the recent complete software update on 2016-04-02. The phone is defaulting to "charging" and not trying to connect.
Go to "Settings" > "Developer Options" > "USB configuration". If "charging" is active, you know what your problem is. Select MTP (or whatever you need). The phone now connects and I can browse my files from my computer. The remaining problem, is that it reverts to "charging" every time that I connect the phone. Before the code update, there used to be a dialog asking me what I wanted to do (charge, data transfer, etc - sorry, don't remember exact options or how it was worded).
So, nothing to do with drivers missing on my PC. Nothing to do with need to install some other package. Nothing to do with a bad cable. Code was broken on a software update. (Or if you don't consider this to be broken, it was a poor software design decision).
!!! A CODE FIX IS NEEDED !!!

PC doesn't detect phone?

Hey everyone, all of a sudden my PC no longer detects my phone? It use to detect it with usb debugging with no problems but out of no where just doesn't detect it anymore? It just charges it with no debugging options?
valeriee said:
Hey everyone, all of a sudden my PC no longer detects my phone? It use to detect it with usb debugging with no problems but out of no where just doesn't detect it anymore? It just charges it with no debugging options?
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I have the same issue on Windows 10.
valeriee said:
Hey everyone, all of a sudden my PC no longer detects my phone? It use to detect it with usb debugging with no problems but out of no where just doesn't detect it anymore? It just charges it with no debugging options?
Click to expand...
Click to collapse
Have you found a fix for this yet?
I heard try using a USB 2.0 port and original cable.
Bradl79 said:
I heard try using a USB 2.0 port and original cable.
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Click to collapse
Thanks for the tip, I'll give it a try. So wired though that it would just change randomly like that.
Bradl79 said:
I heard try using a USB 2.0 port and original cable.
Click to expand...
Click to collapse
That didn't work

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