Database Info

SIM unlock?

Please post experience with S7 SIM (carrier) unlocking here, specifically third party websites that offer an unlocking service.

I bought my phone out right from T-mobile. And their unlock app that comes on the phone does not work

HTCMDA said:
I bought my phone out right from T-mobile. And their unlock app that comes on the phone does not work
Click to expand...
Click to collapse
It works but you have to know what you're doing with it. Did you contact Tmobile for unlock code. We unlock and blacklist repair the Sprint, Tmobile, etc. The Tmobile ones have to go through that app during the process

supreme83 said:
It works but you have to know what you're doing with it. Did you contact Tmobile for unlock code. We unlock and blacklist repair the Sprint, Tmobile, etc. The Tmobile ones have to go through that app during the process
Click to expand...
Click to collapse
yea man i called...they sent an email with instructions.. email stated this phone doesn't require an unlock code as it has a built in unlock app. follow the directions below blah blah balh
bottom line, it doesn't work. why? because there's hidden rules and crap that need to be met 1st by t-mobile. prepaid people need to spend at least 100 dollars in refills before the phone is eligible. post paid people need to have the phone active on t-mobile for a minimum of 45 days and your account cannot be cancelled during that time.
well seeing as how i'm on prepaid... i walked in, made a new customer purchase as a post paid user, then cancelled my line after i got my gear vr and netflix code... which wasn't even 30 days. I can't unlock my phone, So I'm now on prepaid gonna see if I can after 100 dollars in refills

Try to use UnlockRadar for any phone using Device Unlock App from T-Mobile, including the Galaxy S7. You can find more here: https://www.unlockradar.com/service/t-mobile-usa-device-unlock-app-official-unlock

Hello,
i need a help with a unlocking Samsung Galaxy S7 SIM (network) too. It is locked to Vodafone UK.
Does anyone know any reliable services to do it?
Thanks

merlooo said:
Hello,
i need a help with a unlocking Samsung Galaxy S7 SIM (network) too. It is locked to Vodafone UK.
Does anyone know any reliable services to do it?
Thanks
Click to expand...
Click to collapse
I use ebay to get my unlock codes, unlocked maybe a dozen phones in the last few years and never had any issues with anyone.

A couple reliable sites I've used many times are www.unlockbase.com and www.cellunlocker.net . There's also a thread over on the s6 general forum of a member named stifilz that can unlock your device via USB cable, his service is free but a donation is always a nice gesture. Good luck!
Sent from the silver bullet 930F Running Superman Rom

kinda ridiculous you have to pay to get an unlock code still. My SM-G930FD i bought unlocked locks itself every time in install a T-mobile csc and the app wont even run on that phone

Hi can anyone help? I bought an At&t S7 Edge on amazon and got the unlock code from the vendor and it apparently worked. My only issue is that it'll only work with the sim that was in the phone when I entered the code. If I use another one the phone keeps displaying "insert sim". Thanks already for your replies

Thanks for the reply and there's 1 more things I need to mention: I'm using the phone overseas (Haiti) as it's still under At&t contract. Now to answer your questions no it doesn't ask for the unlock code anymore but like I said it only works with the non At&t
sim I used when entering the unlock code.
SamsungCodeSource said:
Hey there macphephe,
What network are you trying to use the phone with and does the phone ask for the unlock code still when you turn the phone on with a non AT&T simcard/
Let me know we can help
Click to expand...
Click to collapse

s7 (sm-930f) lock to Austrian A1 was not able to be unlocked by unlockbase.com. However, the nck from cellunlocker.net worked well.

Ok so what im mentioning is something im still not getting quite well, but i saw before many samsung phones S6, S7, Note... etc that have the international firmware 9XXF/FD even when the phone is actually a T-Mobile version or AT&T, in download mode you will be shown the real phone model but the firmware isn't. Of course through Odin with a PC you won't be able to flash the phone with a firmware besides the one designed for it. If you actually wanna flash the phone you'll need the original firmware, i tried it before and flashed a Verizon S6 that had the international 6.0 firmware on it through Odin and as you might guess i got an error as the device didn't match the firmware, when i actually flashed it with the correct Verizon 7.0 firmware it worked and the phone booted and worked alright, except that now the phone is network locked! downgrade isn't possible unless i use a repair firmware and a pit file (not sure if still works with nougat). Then i got the idea of actually using the repair firmware and the pit of the 9XXF version as its network free, and ended up breaking the phone completely. The jig didn't work so couldn't access odin. So i work for a friend of mine in a repair workshop PC, Consoles, Mobiles... blablabla and we have the Z3x box, it did unbrick the phone, and then i started playing with it to see what it can do, and there is an option to actually flash and mix different parts of the firmware, so i went an flashed the bootloader of the Verizon firmware with the rest from the international firmware, it didn't boot at first but somehow i got it into recovery mode and after a format it did boot, and the network was actually unlocked after.
I do not think this method would work on all versions, as some samsung phones uses the snapdragon soc while others uses the exynos soc, and i don't think you can mix those firmwares, but an unlocked exynos model might be unlockable with the international firmware, of course considering the risk of breaking the phone, but if you're lucky as i was and have one of those boxes you shouldn't be much afraid.
Something else i'd like to mention, is that the Z3x can actually fully backup the phone, and i don't mean a nandroid backup like TWRP but like a full partitions backup, and the idea i got but didn't test is if you have for example a locked S7 and an unlocked one and same model so let's say 930P, you can actually copy the raw partitions from the unlocked one to the locked one and i don't know, maybe ending up unlocking it too, again didn't test this one as i only have one S7 and its already unlocked (930FD).

Sprint Galaxy s8 sim unlock

Hey there, I want to sim unlock this Gs8 I got from Sprint, Model: Sm-G950U , Software version: G950USQS2BQL1, I received an unlock code but was not able to input the code because it just said sim error contact sprint immediately, Unlocking by sprint isn't a choice as they extorted money out of me, I really want my galaxy s8 to be in service again any Idea where to start? Any help will be much appreciated , I come from a background of good software knowledge so other approaches are good too.

Sprint extorted money out of you?
Extortion is illegal in this country...

Does your phone asks for codes or not?
If it doesn't ask for code you can try the following 3 methods, however, they are not 100% guarantee to work:
Method #1: Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
Method #2: Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE#
Method #3: Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE#
If none of these work, also check if your phone's IMEI is clean and not reported or blacklisted by Sprint.

Sprint phones are usually unlocked one of two ways and neither has anything to do with a code. One is via Sprint with an OTA thing. The other is via root + a 3rd party tool like z3x, Octopus, or something similar.

Hi! I live in Ukraine and I am thinking about buying sprint S8 bad esn on Ebay. Will it work internationally (in Ukraine)? Do I have to unlock it to use internationally? I had many Verizon bad esn phones and all of them work perfectly.

I can unlock it, msg me
---------- Post added at 11:19 PM ---------- Previous post was at 11:18 PM ----------
mapki said:
Hi! I live in Ukraine and I am thinking about buying sprint S8 bad esn on Ebay. Will it work internationally (in Ukraine)? Do I have to unlock it to use internationally? I had many Verizon bad esn phones and all of them work perfectly.
Click to expand...
Click to collapse
You might have to unlock it because verizon comes factory unlocked thats why it worked

unlock s8
can you please help me unlock my s8

it's my pleasure to help you to unlock your device

Need to SIM unlock Sprint galaxy s8 (also fear it may be "black listed" unpaid lease)
I bought the phone from someone and thought it would work but I was trusting instead of smart.. Should've checked it out first. Anyways im negative a couple hundred $$ and I would love if some one would be able to help guide me through unlocking the SIM and if necessary rooting etc. To make it work for my Metro PCS account. In short I need to be able to I assume "SIM unlock" my S8 and hope it'll just be ready to pop my metro SIM into it and it works. Any advice? Will it work if I can just unlock it and use my metro SIM? Or since its an the lease hadnt been fully paid will that be a problem... Ive checked on a couple sites that let you see the IMEI number and if its black listed but it isn't... Please help.

Ysaacelizee said:
Sprint Samsung phone do not ask for unlock code, the only way to unlock it is by remote connection check this out https://www.unlockpolice.com/product/samsung-sprint-unlock/
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Click to collapse
Stop posting paid services we here @ XDA help each others about unlocking and such a stuff, please use search button if you need help about your device :good:

Is there any possible way i can unlock my Sprint Galaxy s8+ for free?

instrumentaly said:
it's my pleasure to help you to unlock your device
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can you help me to unlock my sprint s8+ if its possable ????

laquindalovato said:
I have s8+ Sprint too. for last week have tried around eight different sim unlocking services online with no success, but after deep research using this forum I have received correct unlock code from this website:
https://www.samsungsimunlock.com/sa...ork/sprint-usa----samsung-galaxy-s8.htm#model
(this is not advertisement, just sharing my experience)
Click to expand...
Click to collapse
U r scammer cause sprint don't ask for unlock codes

laquindalovato said:
I have s8+ Sprint too. for last week have tried around eight different sim unlocking services online with no success, but after deep research using this forum I have received correct unlock code from this website:
https://www.samsungsimunlock.com/sa...ork/sprint-usa----samsung-galaxy-s8.htm#model
(this is not advertisement, just sharing my experience)
Click to expand...
Click to collapse
instrumentaly said:
U r scammer cause sprint don't ask for unlock codes
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Click to collapse
Correct. It IS an advertisement - and not a very good one. He obviously has no knowledge of phones whatsoever if he thinks that Sprint devices use codes

I too have a Sprint phone which I wanted to unlock with the help of information here on the site. Since you won't be able to use unlock codes, and also bcause when I called Sprint they wouldn't help me -told me to contact the seller of the phone to have it unlocked, I was desperate for any unlocking method. Hard to find a working one and didn't want to waste too much time (old Galaxy S5 was already at it's last breath) I made contact with one of the unlockers here on XDA and one was able to unlock it remotely for me. I did pay $15 but with the crappy internet I have and since most unlocking sites are asking $39 for unlocking S8 then I really didn't mind this $15. Took well over a few hours to do since I had to download combination file for my phone which took a while. It's unlocked now thanx to vosi7en here at xda. I do have 1 problem now and that's tethering.....I don't have the option to do any hotspots. Anyone have an idea? I can't root yet cuz I'm on latest Oreo now.

Hey there, I have a S8 (892U) that is Sprint... I had it unlocked and now I can use a tmobile for vzw sim but its always roaming and will NOT connect to any data! any thoughts ?

MADMAN66 said:
Hey there, I have a S8 (892U) that is Sprint... I had it unlocked and now I can use a tmobile for vzw sim but its always roaming and will NOT connect to any data! any thoughts ?
Click to expand...
Click to collapse
I'm not sure what a "tmobile for vzw sim" is. But you might need to remove the Sprint bloatware in order for it to work properly

iBowToAndroid said:
I'm not sure what a "tmobile for vzw sim" is. But you might need to remove the Sprint bloatware in order for it to work properly
Click to expand...
Click to collapse
Meant to say Tmobile OR VZW...
Any thougth on why VZW always roams and does not connect to data? Tmobile appears to work..

Unlock sim on Galaxy s8 for sprint
I need help unlocking sim on my galaxy s8. It's saying to contact sprint. Can anyone help me.

Sprint S8 Sim Unlock
$Josh$ said:
I need help unlocking sim on my galaxy s8. It's saying to contact sprint. Can anyone help me.
Click to expand...
Click to collapse
Dis you get it unlocked? I'm having the same issue.

Can a Phone that Hasn't Been Activated be Unlocked?

I have a Sprint S7 (SM-G930P) that's never been activated and would like to unlock it and change the firmware so that I can use it on Verizon. Is this possible?
Specifically, would it be an issue since the phone has never been activated? It has a clean IMEI and after calling Sprint, they have no records of the phone in their database.

I would think if its not on their system then the lock isn't yet active, isn't the IMEI how carriers control device network access? What happens if you put in the Verizon SIM, even on Sprint firmware if the device isn't locked it'll run without your carriers firmware.

That's what I thought. I'll put a Verizon SIM in it later and see what happens. In theory, I should be able to flash Verizon's firmware to the phone as is without any problem, right?
Beanvee7 said:
I would think if its not on their system then the lock isn't yet active, isn't the IMEI how carriers control device network access? What happens if you put in the Verizon SIM, even on Sprint firmware if the device isn't locked it'll run without your carriers firmware.
Click to expand...
Click to collapse

Okay. When I put a Verizon SIM in it, it says Invalid Card. What is the fastest way to unlock a phone? Is there a free way for me to do it myself or am I stuck shelling out $50 for a site to send me a code?

Tuck831 said:
Okay. When I put a Verizon SIM in it, it says Invalid Card. What is the fastest way to unlock a phone? Is there a free way for me to do it myself or am I stuck shelling out $50 for a site to send me a code?
Click to expand...
Click to collapse
If the phone is paid for (the contract completed or bought out) then all you have to do is call the original carrier and they can unlock it. If it's not paid for than you have to probably pay

The phone is paid for. I bought it outright last Christmas. I was going to give it to my son, but ended up going a different route and it was never activated. I called Sprint yesterday and they told me they had no record of my IMEI number.
GbizzleMcGrizzle said:
If the phone is paid for (the contract completed or bought out) then all you have to do is call the original carrier and they can unlock it. If it's not paid for than you have to probably pay
Click to expand...
Click to collapse

Tuck831 said:
The phone is paid for. I bought it outright last Christmas. I was going to give it to my son, but ended up going a different route and it was never activated. I called Sprint yesterday and they told me they had no record of my IMEI number.
Click to expand...
Click to collapse
If you bought it from a sprint store and it's sprint branded than I would ask to speak with a manager and make sure you have the IMEI or ESN right

Question Boost Carrier locked S22 Ultra Snapdragon USA

I recently purchased an S22 Ultra from swappa for my wife. This phone is not stolen or financed. I've never had an issue getting any carrier to unlock a phone that has been paid off, but apparently Boost Mobile requires that any Boost Mobile carrier locked phone be active on their network for at least a year before they'll release the unlock code, even if the phone is paid off. At this point I have an expensive paperweight. Can anyone point me in a direction to get this phone carrier unlocked without the help of the carrier? I'm fairly comfortable with ADB, Fastboot and ODIN. I'd love any suggestions that anyone may have.

smurfturf said:
I recently purchased an S22 Ultra from swappa for my wife. This phone is not stolen or financed. I've never had an issue getting any carrier to unlock a phone that has been paid off, but apparently Boost Mobile requires that any Boost Mobile carrier locked phone be active on their network for at least a year before they'll release the unlock code, even if the phone is paid off. At this point I have an expensive paperweight. Can anyone point me in a direction to get this phone carrier unlocked without the help of the carrier? I'm fairly comfortable with ADB, Fastboot and ODIN. I'd love any suggestions that anyone may have.
Click to expand...
Click to collapse
There is no service currently available to unlock carrier locked models. Was it sold as a boost locked model on Swappa and you were expecting to get it unlocked by Calling boost mobile? Return the phone if you have an option.

It was sold properly. I've just never had an issue calling the carrier to get it unlocked. Thank you for your reply. I will see if it can be returned

smurfturf said:
It was sold properly. I've just never had an issue calling the carrier to get it unlocked. Thank you for your reply. I will see if it can be returned
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Click to collapse
Search boost mobile samsung unlock service on eBay and see what comes up. I see a few for the s20 plus you may want to message them and seenif s22 is possible they might be willing to try with no change if unsuccessful. Good luck.

Airtioteclint said:
Search boost mobile samsung unlock service on eBay and see what comes up. I see a few for the s20 plus you may want to message them and seenif s22 is possible they might be willing to try with no change if unsuccessful. Good luck.
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Click to collapse
Thank you for the tip!! I hadn't thought about checking ebay. I tried the Unlocking Company, but they were unable to help me.

smurfturf said:
Thank you for the tip!! I hadn't thought about checking ebay. I tried the Unlocking Company, but they were unable to help me.
Click to expand...
Click to collapse
WELCOME TO XDA @smurfturf !
There's several other unlocking services available,this one has been around for a long time:
CellUnlocker.net
Unlocking Codes for all Networks
www.cellunlocker.net
Unlock Samsung Phones, Phone Unlocking - CellUnlocker.net
Get your Samsung phones unlocked at CellUnlocker. We unlock Samsung phones, tablets, mobile and smart devices.
www.cellunlocker.net
I've used this company in the past with no issues whatsoever:
Unlock Cell Phone - Unlock iPhone IMEI - Free Unlock Instructions
Unlock Cell Phone - World's biggest provider of Cell Phone Unlock Codes. We also provide free cell phone unlocking instructions - how to unlock cell phone. Unlock your cell phone within minutes at home with Master Unlock Code. Free Unlock Instructions
www.masterunlockcode.com
Samsung Galaxy S22 Ultra 5G Unlock Code - Free Unlock Instruction
Simply provide us your Samsung Galaxy S22 Ultra 5G IMEI and current service provider. The unlock code together with FREE instructions will be sent to your email within hours. Simple codes to be entered via Samsung Galaxy S22 Ultra 5G's keypad and you are done.
www.masterunlockcode.com

Thank you!! I'll try them. T
KOLIOSIS said:
WELCOME TO XDA @smurfturf !
There's several other unlocking services available,this one has been around for a long time:
CellUnlocker.net
Unlocking Codes for all Networks
www.cellunlocker.net
Unlock Samsung Phones, Phone Unlocking - CellUnlocker.net
Get your Samsung phones unlocked at CellUnlocker. We unlock Samsung phones, tablets, mobile and smart devices.
www.cellunlocker.net
I've used this company in the past with no issues whatsoever:
Unlock Cell Phone - Unlock iPhone IMEI - Free Unlock Instructions
Unlock Cell Phone - World's biggest provider of Cell Phone Unlock Codes. We also provide free cell phone unlocking instructions - how to unlock cell phone. Unlock your cell phone within minutes at home with Master Unlock Code. Free Unlock Instructions
www.masterunlockcode.com
Samsung Galaxy S22 Ultra 5G Unlock Code - Free Unlock Instruction
Simply provide us your Samsung Galaxy S22 Ultra 5G IMEI and current service provider. The unlock code together with FREE instructions will be sent to your email within hours. Simple codes to be entered via Samsung Galaxy S22 Ultra 5G's keypad and you are done.
www.masterunlockcode.com
Click to expand...
Click to collapse
Thank you!!! This is very helpful!!

Did you end up getting it unlocked through any of these services? I have an iPhone with the same issue I am trying to get unlocked.

ssanderson said:
Did you end up getting it unlocked through any of these services? I have an iPhone with the same issue I am trying to get unlocked.
Click to expand...
Click to collapse
I think you'll have some luck with some of these vendors because you have an iphone. The problem I'm having is that Samsung just upgraded their bootloader and so these services aren't able to crack the encryption yet. My phone is still locked to Boost at the moment.

smurfturf said:
I think you'll have some luck with some of these vendors because you have an iphone. The problem I'm having is that Samsung just upgraded their bootloader and so these services aren't able to crack the encryption yet. My phone is still locked to Boost at the moment.
Click to expand...
Click to collapse
I am working with TheUnlockingCompany and was losing faith. They emailed me and said the official Boost policy doesn't effect there ability to unlock. I am still a little wary of that, I bought the phone on FB marketplace so there's almost no recourse. Luckily it wasn't a lot of money invested, truly do not want to switch my number to boost however. There customer support is trash and that policy is a scam.
Did unlocking company tell you why they were unable?

The unlocking company and all of the other companies I checked was unable to unlock my phone because Samsung upgraded their bootloader recently on my phone and they were unable to gain the proper access to my phone in order to remove the network lock. Right now I have an expensive paperweight I'm checking with a company in the UK that claims they can just provide the unlock code for my specific phone. They claim they can take two weeks, but that is my last ditch effort.

smurfturf said:
The unlocking company and all of the other companies I checked was unable to unlock my phone because Samsung upgraded their bootloader recently on my phone and they were unable to gain the proper access to my phone in order to remove the network lock. Right now I have an expensive paperweight I'm checking with a company in the UK that claims they can just provide the unlock code for my specific phone. They claim they can take two weeks, but that is my last ditch effort.
Click to expand...
Click to collapse
The phone doesn't ask for a code when you insert a non Boost SIM, so therefore any service or website claiming to provide a "code" is nothing more than a scam, since you have nowhere to type one in anyways.
There is a way to get it SIM unlocked, but it's not fast or cheap, and you also have to mail the phone off

iBowToAndroid said:
The phone doesn't ask for a code when you insert a non Boost SIM, so therefore any service or website claiming to provide a "code" is nothing more than a scam, since you have nowhere to type one in anyways.
There is a way to get it SIM unlocked, but it's not fast or cheap, and you also have to mail the phone off
Click to expand...
Click to collapse
Which unlocking service would that be?

iBowToAndroid said:
The phone doesn't ask for a code when you insert a non Boost SIM, so therefore any service or website claiming to provide a "code" is nothing more than a scam, since you have nowhere to type one in anyways.
There is a way to get it SIM unlocked, but it's not fast or cheap, and you also have to mail the phone off
Click to expand...
Click to collapse
Mine does ask for a code when I put in a sim card from other carriers.

smurfturf said:
Mine does ask for a code when I put in a sim card from other carriers.
Click to expand...
Click to collapse
That's probably because you flashed U1 firmware to it

iBowToAndroid said:
That's probably because you flashed U1 firmware to it
Click to expand...
Click to collapse
Yes. That's what I did.

smurfturf said:
Yes. That's what I did.
Click to expand...
Click to collapse
Yeah, i know. By default, on U firmware, it doesn't ask for a code. So therefore no code exists and no service or website can provide you a code, since one doesn't exist

Carriers have sadly pretty much locked down unlocking methods from the past where they provide and let you enter unlock codes. Now they do it from their server end once you request it. On Samsung phones you do this by going to settings- connections-more connection settings- network unlock- permanent unlock.

dj24 said:
On Samsung phones you do this by going to settings- connections-more connection settings- network unlock- permanent unlock.
Click to expand...
Click to collapse
Only on T-Mobile and Metro phones. All other carriers are totally different

iBowToAndroid said:
Yeah, i know. By default, on U firmware, it doesn't ask for a code. So therefore no code exists and no service or website can provide you a code, since one doesn't exist
Click to expand...
Click to collapse
Please pardon my ignorance about the topic but I have question. I happened to buy a SM-S908U1 unit via eBay but it turned out to be locked to T-Mobile. The phone asks for an unlock code when I enter a Mint Mobile SIM card which was supposed to be compatible with the phone according to the listing. Can a genuine SM-S908U1 model be locked to a network or my phone was also flashed with U1 firmware?

Question App says unlocked, phone stays locked

Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.

DJRepresent said:
Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
Click to expand...
Click to collapse
If you're talking about OEM Unlocking, that is completely separate from carrier lock, and there's little the carrier can do about it.

The device is networked locked to T-Mobile.

DJRepresent said:
The device is networked locked to T-Mobile.
Click to expand...
Click to collapse
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?

KOLIOSIS said:
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
Click to expand...
Click to collapse
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.

If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.

KOLIOSIS said:
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
Click to expand...
Click to collapse
I know that. I've been on the phone with them for over two hours already. I asked them to put in a request to unlock it given the previous owner's contract and filed a complaint with the FCC. The phone SHOULD be eligibile for unlocking but the carrier is just being stubborn.

The "T" in Mobile stands for "Trouble"

DJRepresent said:
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
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Click to collapse
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates

raju_a said:
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
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Click to collapse
Who's the vendor?