Looking for some troubleshooting tips/advice here.
A few days ago my Galaxy S6 entered a boot loop out of nowhere. I have never installed a custom OS, or even so much as installed a third-party app on this phone. The phone's performance degraded pretty quickly, within an hour i couldn't get past the Samsung Galaxy S6 splash-screen. Over two days, I've re-flashed it with stock firmware multiple times, and done multiple factory resets.
Today, I was able to restore some functionality to the phone. After re-flashing again last night and then leaving it powered off until the morning, I was able to go through the initial set-up after a factory reset. The phone stayed functional for about half the day, and then started crashing/rebooting again this afternoon. I was able to restore functionality again with another factory reset, but it only lasted a few hours. Functionality degraded rapidly again this evening, and now I cannot get the phone to reboot properly even after a factory reset. Right now, it's getting hung up on the Sprint LTE splash screen and going no further.
Any help or suggestions are greatly appreciated.
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Hi
I have a problem with my Galaxy S2 where it's in a constant reboot loop and the only way to stop it is by taking the battery out.
I'm sure that if I do a factory reset it'll go back to normal.
The problem is, I can't back anything up because as soon as the phone boots up it restarts.
Is there ANY other way to back up my photos and videos etc?
I have NOT rooted the phone
Cannot find any solutions online
I'm currently having this problem too. A couple of days ago it kept rebooting in a loop. I took the battery out and left it for a while, then let it charge. It seemed okay afterwards. Now today it keeps rebooting, and the past couple of days it has refused to charge the battery because apparently the battery was "too hot or too cold" (don't quote me on that) so I'm very confused. Just now though the battery was about half-charged and it still went into the reboot loop.
Something else you should know is that like the OP it has the stock OS on. It isn't rooted or modified. I don't want to factory reset it because I have spent so much time customising it (with apps) and it would be a pain in the ass if the problem still existed afterwards. One thing I must ask the OP is, did you recently get a 64GB MicroSDXC card for your S2? I ask this because I did a couple of weeks ago and it's been working fantastically and was said to work fine with the S2, but I'd like to explore any possible reason this reboot loop is happening.
Thanks.
Edit: To confirm I deleted the cache and this didn't help. I don't want to hard reset...
I've just done a factory reset - I hadn't realised that it only affects my apps and not my files.
The phone is ok now.
I got my new Galaxy S3 with Android 4.1.2 last Saturday. The day I got it, I backed everything up, deactivated it, rooted it, got everything how I wanted it, reactivated it, then backed it up again.
Every few days, the phone will spontaneously get stuck at the 4G Splash Screen. It just happened again this morning. To get it working again I've tried wiping the cache, wiping the delvik cache, and fixing permissions. However it never works. The only way to get the phone working again is to restore the phone from one of my backups. It's so ridiculous, that I've been backing up my phone just about every other day so I don't lose to much when it happens.
The first time it happened was on Sunday. I looked at a snapchat, sent a text, then left my phone on the desk to get some food from the kitchen. I came back not 10 minutes later and it was stuck on the 4G splash screen. To get it to power on, I had to restore from backup.
The 2nd time it happened was on Tuesday. I was in the middle of class when I suddenly hear the startup sound and it stuck on the 4G spash screen once again. I lost everything from the last two days when I had to restore from backup. After this point in time, I've made a backup almost everyday.
Today, Saturday, it happened for the 3rd time. The last backup I made was on Thursday and I had to restore from that. I awoke this morning to the phone stuck on the 4G splash screen, still on the charger. When I went to pick it up, it was ridiculously hot, it has an OtterBox. After restoring the phone, the battery was only at 80% capacity --the whole time of which it was plugged in. Meaning the phone must be getting stuck in some intense loop at the 4G splash screen if it's consuming more power than even the charger can provide.
This has to stop. What wrong with this phone? Why does it keep getting stuck at the 4G Splash Screen? Why is it even randomly rebooting?
Hello,i'm here to ask and also beg for a solution for my problem. My phone is an old model Samsung Galaxy Note II and well it was charged normally this morning until afternoon when i felt my phone's heat and took it out then all i saw was Factory Mode, i tried various methods and i did came back to my normal phone screen but when i powered off, Factory mode appeared again, and the worse is that my phone can't be charged, i tried many cables but it wouldn't charged,now it even dead and i have no idea what to do now. I hope to get a reply as soon as possible, i'm freaking out here.
My over 1 year old VZW Galaxy S6 has got serious issues. I think since the Marshmallow update (can't say for sure) it has been constantly freezing and rebooting itself. Sometimes once or twice a day, and sometimes several times a day. Today alone it has been very stressful for me. Due to the fact that I can't go more than 10 minutes of use without it freezing or rebooting. Which led me to seeking help on XDA. I've tried several solutions found online: clearing the cache (in touchwiz, and during bootup), using safe mode, deleting apps, and of course several hard and soft resets. I'm tapped out. If all else fails I'm going to put in an insurance claim and get another phone. But before that, can anyone provide me with any other solutions? I would greatly appreciate it.
Hey folks,
I'm having a headache with my Samsung Galaxy S5 G900F, running latest official firmware 6.0.1. for Bulgaria. The phone is 1.5 year old, and it's till under warranty, in a mint condition (at least visually).
Yesterday I decided to make a software reset by the many in the operation system (factory reset) and after it did it thing it got stuck on the "SAMSUNG", which is the second thing that appears on the display after it's turned on.
The weird thing is that it starts to heat up quite much on the area on the left of the battery, about two inches above the loudspeaker and one inch down from the headphone jack, this is at the left side of the battery as you look at the phone from behind.
I took the battery off and tried the following:
- enter recovery mode and wipe cache partition and data/factory reset
- tried to boot multiple times
- repeated the two operations several times
- finally I decided to flash stock ROM for my device, which went normal. The knoxx hasn't counted the flash, which probably is a good thing, but...
None of these actions helped and the phone still gets stuck there and starts to heat up.
What is there, underneath that area?
What are your suggestions?
Could just fail of regular factory reset?
It's till under warranty and if I'm not sure it's a software problem, it's probably a bad idea to flash a custom ROM like CM or else.
What do you say?
Thanks!
Hey, the situation has resolved - it needed a very long time to load and I guess I didn't give it the time necessary.
Please, delete the thread, 'cause I ain't have clue how to do that!