This dosen't look good! - Google Pixel 2 Questions & Answers

Jerryrig posted a review:
https://www.youtube.com/watch?v=BVKnt7H4zVc
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I'm not concerned about any of the "issues" he has mentioned.
However, I am holding my Pixel 2 XL black that I just got today, and after 2 hours of playing with it, I'm having a couple of noticeable things that I really do not enjoy.
1) The display.
There is a real problem here. Not necessarily with the color accuracy, but with the actual display hardware. There's a nasty color banding effect going on when you just barely move your phone left and right, up and down.
There is a blueish tint that encompasses the entire display. It's actually a very negative experience to me, and I'm not sure I can ignore it.
2) For whatever reason, when the phone starts heating up, my hand starts sweating significantly worse than with a phone like the S8+.
Those are the two issues I've noticed now. However, I really love the speed of this thing. It's clear that somehow, Google optimized the OS for it.
Unfortunate that I'll likely be sending it back to Google. The display is bad. Like, really bad.
It seems that Google simply cannot nail down a device. There's always a legitimate issue lingering around.

you are in the wrong forum m8

Can anyone with a black or white pixel 2 confirm if the power button is metal/painted metal or plastic?
Have the kinda blue on preorder, but the plastic power button is kinda LAME

Plastic
alexjzim said:
Can anyone with a black or white pixel 2 confirm if the power button is metal/painted metal or plastic?
Have the kinda blue on preorder, but the plastic power button is kinda LAME
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According to the video it's plastic.
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Just reviewed the video again and I am really concerned how easily that actually cracked at the frame.
This is very serious from what I can see.
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cc999 said:
Just reviewed the video again and I am really concerned how easily that actually cracked at the frame.
This is very serious from what I can see.
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If you look at his fingers they turned white. That's a lot of Force being applied. Phone rarely in their lifetime will ever meet that type of force. I remember the iPhone doing this and every single one of my friends who have it still have their phones straight as an arrow.
Sent from my Nexus 5X using Tapatalk

cc999 said:
According to the video it's plastic.
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He reviews the kinda blue version which I preordered.
I am wondering if the black or white version have a metal/coated metal power button. Only the kinda blue color has an accented power button, so hopefully it is the only plastic one. I would switch to black if that version is not plastic.

Button
alexjzim said:
He reviews the kinda blue version which I preordered.
I am wondering if the black or white version have a metal/coated metal power button. Only the kinda blue color has an accented power button, so hopefully it is the only plastic one. I would switch to black if that version is not plastic.
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Click to collapse
FYI ALL the colors have a plastic button.
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cc999 said:
FYI ALL the colors have a plastic button.
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Unless i'm mistaken, My XL doesn't have plastic buttons.
Also I wonder if the Pixel XL will have the same bending situation. Considering its design is slightly different. Not that it matters to me, I never bend my phone and never sit down with it in my pocket.

alexjzim said:
Can anyone with a black or white pixel 2 confirm if the power button is metal/painted metal or plastic?
Have the kinda blue on preorder, but the plastic power button is kinda LAME
Click to expand...
Click to collapse
just tried cutting my pixel 2 black with my exacto knife for you and its metal. i think only the colored buttons are plastic. the black one uses the same material for the power button as the volume button as far i know

stuff said:
Unless i'm mistaken, My XL doesn't have plastic buttons.
Also I wonder if the Pixel XL will have the same bending situation. Considering its design is slightly different. Not that it matters to me, I never bend my phone and never sit down with it in my pocket.
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This is not the Pixel 2 XL forum. You are in the pixel 2 forum (smaller version).

cc999 said:
According to the video it's plastic.
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Paint is technically a form of plastic, so I'm not sure why he was going out of his way to call paint plastic. Google is clear that the phone is painted.
I like the texture of the coating. But paint does seem like an odd choice in this day and age. Why not create a similar texture with a process like anodization? That's been done on phones before and is much more high quality. It seems like for the cost of the phone Google should have gone the extra mile.
But at the end of the day, I'd rather have a phone that might get some scratches or chips in its paint, than a phone with a glass or ceramic back that is brittle and super prone to shattering. Shattering seems like a much worse form of failure to me.
The bend test was disappointing though. I don't know how likely it is to be an issue for most people in real world use. But it didn't seem that hard for Jerry to bend the phone and given bendgate with Apple, you'd think other companies would have learned their lesson.

GS3user said:
This is not the Pixel 2 XL forum. You are in the pixel 2 forum (smaller version).
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My apologies. The image at the top of this subforum includes a Pixel 2 XL in it. Perhaps they should change that as well.

Related

myTouch Unlock Button Different Based on Color

I usually use the black phone and ended up using the white one for a phone call to tech support about the black phone. I noticed the unlock buttons had a very different feel. The black phones button protrudes visually and is easier to push while the white phones is flush with the top and is harder to push. I have attached an image so you can see.
I would be interested to see whether others buttons look the same and how the the remaining 2 colors stack up.
sapo916 said:
I usually use the black phone and ended up using the white one for a phone call to tech support about the black phone. I noticed the unlock buttons had a very different feel. The black phones button protrudes visually and is easier to push while the white phones is flush with the top and is harder to push. I have attached an image so you can see.
I would be interested to see whether others buttons look the same and how the the remaining 2 colors stack up.
Click to expand...
Click to collapse
That's wild... I can't take a pic of my phone with my phone but maybe I'll upload something for you later tonight.
My red MT4G's lock button is much like the black you posted in your picture - portrudes slightly and is pretty easy to find and push without looking
Maybe the white one has a defect?
I found it was the opposite for me. I have the white one and it protrudes, clicks, and is easily pushed. When I used the black one it was the opposite.
damn i thought i was the only one that noticed this lol. i had the white one since the phone came out and 2 weeks later i replaced it with the black one. the white one was a pain in the butt to press but the black ones button sticks out more and is very easy to push. i even had the problem when i texted in landscape mode i would turn off my phone all the time with the black one. i guess the palm of my hand always pushed the power button when texting, well i was texting fast the shut off or restart mode thing always popped up and i always hit restart or power lol.
Yeah, I have that issue sometimes when I push the black phones lock button unwillingly. Funny tradeoff.
My white one is flush, but easy to find and push.
I'll check the wife's purple tonight
Hmm, you probably are just used to it. I use the black one so I found the white one weird to use.
The power button on my red one sticks up a bit too, which caused me to have the issue of hitting it when texting in landscape mode as well. I solved that problem by switching to landscape mode the other way. So that the power button is actually by my right hand. It seems I don't push it with my forefinger on that hand when I'm texting. It was a bit awkward at first to remember the control buttons were switched to the other side, and when I went to flip it back to portrait mode I had it upside down the first few times, but I got used to that too.... Glad I'm not hitting the power button anymore though. Lol
my white one is also flush, i like it though. i havent had the chance to play with any of the other colors but id imagine its similar to my slides top button (raised)
My red one is flush.
I first had a black one and it stuck out quite a bit. A couple days later I exchanged it for a white one (liked white better later and I had creaky buttons) and the button on that one is almost flush.
Another quick pondering: The MT4G has two "different" manufacturing points (so far): China and Taiwan. I wonder if we can correlate the different button quality with manufacturing point.
Mine is slightly raised (Red) and was built in China
Spudge said:
Another quick pondering: The MT4G has two "different" manufacturing points (so far): China and Taiwan. I wonder if we can correlate the different button quality with manufacturing point.
Mine is slightly raised (Red) and was built in China
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How do you tell where it was built?
Here are my pics. Made in Taiwan.
The manufacturing point is underneath the battery, with the FCC info
Spudge said:
The manufacturing point is underneath the battery, with the FCC info
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That reminds me...
How the hell do you get off the battery cover without ripping your thumbnail halfway off? I mean, I love that HTC built this thing so solid and tight, that's why I bought it, but ouch!
Oh yeah, Taiwan.
Maybe I have tough nails but I don't have any issues pulling the cover off
It's pretty strong I'll give it that, but not anything that strikes me as "hard"
Spudge said:
Maybe I have tough nails but I don't have any issues pulling the cover off
It's pretty strong I'll give it that, but not anything that strikes me as "hard"
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It is a lot easier than the Evo or Desire
Oh and yes...I think I have finally found a new sub-forum now so...HEY EVERYONE MY NAME IS REDRAZR7791
The battery cover is all about the angle. Here is a photo of what works well for me. Hold the phone firmly in one hand and approach like this applying slight pressure to the top of the battery cover. Works with manly short cut fingernails without any damage to the fingernail.
Made in Taiwan, white and ever so slightly raised. Prefect IMO actually

Nillkin Fresh: Review

Hey everybody, got a new case review. This one is the infamous Nillkin Fresh, which is Nillkin's second generation of flip covers. To be honest, I got this case because it works with the iloome ScreenMate tempered glass protector I got, which didn't work with any of my other cases.
I got the yellow color, and it looks very nice. The flip has a darker yellow than the snap on part, which looks perfectly fine to me. The flip doesn't stay down for the first few days, and it doesn't have a lock mechanism. But, with a few days use, the flap does stay down on itself. Now, at first it wasn't working with my tempered glass protector, so I just kept stretching the fake leather out, and eventually it stays. I just clamped it so it stayed stretched. This is a very simple case, and if you don't drop your phone a lot (like me) this is a really nice case, it has a soft lining on the inside of the flip, almost like micro-fiber, and it helps keep fingerprints away. I do like this case, but it's not perfect. You can also use it as a stand, just fold it back and slide it into the slot. I absolutely HATE this feature, as the slot sticks out from the back of the case, so I can't use it with the Orb Charger. I forgot to take pictures of it, but it is REALLY annoying. Overall, aside from that one thing, it's a really nice case. :laugh:
Just to add on to OP, mine's the light blue one, a really sweet colour.
Has a microfiber (or whatever you call that) lining, prevents the screen from getting scratched.
The thickness. When paired with apps like Proximity AutoLock. you simply flip the cover and BAM, the phone locks itself. (Disclaimer: The app takes up quite a lot of battery though.)
Thickness again.
Thickness compared to a bumper. (if you haven't realized yet, I like blue )
The back plastic has got this pearly, glittery effect, too subtle to notice unless you're staring at it.
The front is a leathery kind of texture. Not real leather, of course.
It does destroy the edge swiping experience, with the exception the left hand side center (shown in the pic). May cause full screen SPs to bubble up too, but I have no idea, I don't use full screen ones.
How it looks. Mine has yet to become seasoned, so it'll topple if I don't support it. It has a hook that'll hook the front cover.
The headphone jack.
Those with a dbrand skin might want to take note, it kinda leaves a mark on the skin, but if you don't use the case for long enough, the mark'll go away.
I'd recommend it 8/10 overall as it makes it hard to use the phone using your left hand with the front flap, also, it makes my phone feel like a tank. But the front protection is great if you're not using a screen protector. But be careful of oil stains, they're almost impossible to remove from the inner lining. Washed it once, dried it and it feels like new again.
Edit, does anybody know how the hell do I resize the pictures? They're HUGE.
jiayit said:
Just to add on to OP, mine's the light blue one, a really sweet colour.
Has a microfiber (or whatever you call that) lining, prevents the screen from getting scratched.
The thickness. When paired with apps like Proximity AutoLock. you simply flip the cover and BAM, the phone locks itself. (Disclaimer: The app takes up quite a lot of battery though.)
Thickness again.
Thickness compared to a bumper. (if you haven't realized yet, I like blue )
The back plastic has got this pearly, glittery effect, too subtle to notice unless you're staring at it.
The front is a leathery kind of texture. Not real leather, of course.
It does destroy the edge swiping experience, with the exception the left hand side center (shown in the pic). May cause full screen SPs to bubble up too, but I have no idea, I don't use full screen ones.
How it looks. Mine has yet to become seasoned, so it'll topple if I don't support it. It has a hook that'll hook the front cover.
The headphone jack.
Those with a dbrand skin might want to take note, it kinda leaves a mark on the skin, but if you don't use the case for long enough, the mark'll go away.
I'd recommend it 8/10 overall as it makes it hard to use the phone using your left hand with the front flap, also, it makes my phone feel like a tank. But the front protection is great if you're not using a screen protector. But be careful of oil stains, they're almost impossible to remove from the inner lining. Washed it once, dried it and it feels like new again.
Edit, does anybody know how the hell do I resize the pictures? They're HUGE.
Click to expand...
Click to collapse
You could just use a photo editor and re-crop?
Sent from my Nexus 4, the only phone approved by Patrick Star
N4ever said:
You could just use a photo editor and re-crop?
Sent by a giant douche
Click to expand...
Click to collapse
While we're doling out advice, I recommend that you change the text you quote so everyone doesn't have a second column of gigantic images...
N4ever said:
You could just use a photo editor and re-crop?
Sent from my Nexus 4, the only phone approved by Patrick Star
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Click to collapse
You could have said that without quoting the images all over again....
I have this case too, just never got around to finish writing my review. Mine is mint green (though some product pictures may appear turquoise).
Having a front cover in addition to the case is definitely nice, as I can drop it into my bag without worrying about what is going to hit against the front screen. Also very handy when talking on the phone with the flap covering the screen.
It's not slim as a ringke slim but not thick either, and the phone looks nice in it. I liked that it didn't have an actual lock to keep the cover on because it was easier to flip open.
It's so annoying when your holding it open. No comfortable way to do it.
Sent from my Nexus 4, the only phone approved by Patrick Star
Are the buttons easy to press?
Sent from my Nexus 4 using Tapatalk 4 Beta
Tbh it's quite hard. And trying to take a screenshot with both buttons is a nightmare. But I don't take that many screenshots anyway and the power button is not really that hard to press, it's just that their opening hole for the power button is a tad too small.
jiayit said:
Tbh it's quite hard. And trying to take a screenshot with both buttons is a nightmare. But I don't take that many screenshots anyway and the power button is not really that hard to press, it's just that their opening hole for the power button is a tad too small.
Click to expand...
Click to collapse
I can see the volume rocker is exposed when you open the case. The power button looks a bit hard. In my current case(looks like the ringke slim) i had to cut off the bar at the top to gain easy access to power button.
Sent from my Nexus 4 using Tapatalk 4 Beta
The way everything folds is just uncomfortable.
Sent from my Nexus 4, the only phone approved by Patrick Star
I got this case last week, black one. The plastic base is super cheap, there are at least two defects and the frame around the power button is simply bent. Although my flip cover actually rests perfectly on the screen, the plastic part makes noises everytime a little pressure is applied to the sides.
Went straight to the litter bin, I'd rather use my phone naked than inside this thing.
Just my two cents.
Fabriciohss said:
I got this case last week, black one. The plastic base is super cheap, there are at least two defects and the frame around the power button is simply bent. Although my flip cover actually rests perfectly on the screen, the plastic part makes noises everytime a little pressure is applied to the sides.
Went straight to the litter bin, I'd rather use my phone naked than inside this thing.
Just my two cents.
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Seems like you got a manufacturing defect.. Why didn't you ask for a refund?
Hung0702 said:
While we're doling out advice, I recommend that you change the text you quote so everyone doesn't have a second column of gigantic images...
Click to expand...
Click to collapse
Sent by a bigger douche who calls people out
Sent by an even bigger douche
Sent from my Nexus 4, the only phone approved by Patrick Star

Better build qulity on white phones?

It seems to me that users of white phones don't have that much problems with rattling buttons, strange vibrator noise or dead pixels than black users do? Or is it just a wrong impression?
I strongly doubt that, same parts are used only difference us the housing color.
Sent from my Nexus 5 using Tapatalk
grneyez said:
I strongly doubt that, same parts are used only difference us the housing color.
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Actually, there are some differences. The sides of the white one are glossy, but on the black they're matte. And the plastic on the back is also different. I wouldn't be surprised if there are differences in the build qualities.
I'm not talking about glossy or matte finishes, I'm sure they are not using different buttons for power and volume. Cosmetic differences have nothing to due with hardware buttons.
Sent from my Nexus 5 using Tapatalk
grneyez said:
I'm not talking about glossy or matte finishes, I'm sure they are not using different buttons for power and volume. Cosmetic differences have nothing to due with hardware buttons.
Click to expand...
Click to collapse
But the hardware buttons are placed where a different plastic is used. I'm not saying it IS the case, but it's absolutely possible that there are quality differences there. Not when it comes to dead pixels or anything screen-based though.
My white 32gb is flawless. No button rattle, no dead pixels, vibration is fine, speaker is acceptable.
And I also think the white one feels much better in the hand than the black.
But my observations/opinions really don't mean anything in this regard.
lukas_s said:
My white 32gb is flawless. No button rattle, no dead pixels, vibration is fine, speaker is acceptable.
And I also think the white one feels much better in the hand than the black.
But my observations/opinions really don't mean anything in this regard.
Click to expand...
Click to collapse
Why the better feel? I know the white is glossy on the sides, but what is the feel on the back like? Is it also soft touch?
Lownita said:
Why the better feel? I know the white is glossy on the sides, but what is the feel on the back like? Is it also soft touch?
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Click to collapse
It's not soft touch. It feels like one of the Nokia Lumia Windows Phones. Just a matte plastic.
Or, if you've ever had this stuff: http://en.wikipedia.org/wiki/Fun_Dip, the back feels just like the candy stick does haha. Smooth like a pebble, but NOT like Samsung's plastic, which feels gross to me.
How do we know a different plastic is being used? Now maybe the white version is assembled in a different plant with better QC control. A friend of mine has the white version and he says there is some play in the power button also. I guess it all boils down to each persons opinion. Mine does not rattle, although I'm not one of those that shakes there phone looking for problems. To those that it bothers may want to look into a iPhone, there build quality is unmatched.
Sent from my Nexus 5 using Tapatalk
My white 32 GB has a dead pixel; its replacement arrives today.

Physical Drop & Scratch Resistance Report

Hi everyone,
The Essential company claims that the phone is very drop and scratch resistant thanks to the premium materials used in the phone, but sadly there are no official Essential drop tests available anywhere which is mainly due to all the problems Essential seems to be having with supplies and rolling out their first manufactured devices. There are also some reports surfacing from the very early adopters of the phone of some scuffs and scratches which never go beyond a mere mention.
I thought I would start this thread where people who have the phone can report about how the phone handles inadvertent drops and scratches and scuffs to the screen and the ceramic back. When posting, please also include a little bit of explanation as to how it happened and if possible a picture of the supposed damages to the phone.
Cheers.
dropped mine twice. 2 nicks in screen, but ceramic and titanium are fine.
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
ack154 said:
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
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Click to collapse
I watched the video. Mous of 7 or better on the ceramic. The finish in the titanium can be damaged but noting like aluminum.
Forget about bending the phone. The phone is pretty tough. A case will protect th cosmetics.
https://www.cnet.com/videos/we-destroyed-the-essential-phone/
Seems like this will be a very durable device.
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
jerflash said:
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
Click to expand...
Click to collapse
My only complaint is the camera software.
Other than that, I don't have any issues.
I would like a case, but only for cosmetics.
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
jerflash said:
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
tech_head said:
I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
Click to expand...
Click to collapse
Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
PhaseBurn said:
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
Click to expand...
Click to collapse
Stop being so rich with your diamond crusted desks and counter tops ?
Sent from my Pixel using Tapatalk
jerflash said:
Stop being so rich with your diamond crusted desks and counter tops ?
Click to expand...
Click to collapse
So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
jerflash said:
Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
It is definitely not the phone for everyone. Build quality is for everyone.
There are some software shortcomings. I think they can sort those out.
I sold my 6P. SO I have the Essential for the long haul.
I have my replacement phone arriving today. I have gone through 2 glass screen protectors that due to the fit of them (not sticking to the edges) I have a nick in the glass at the top left and the screen is completely shattered on the bottom left, I can see gold metal under it and it has a crack running diagonally from left to right from the bottom left. I know I never dropped this phone from more than 2 feet high. I also have the scratches on the ceramic back near the mods ports. I've only used my 360 a couple of times. I'm definitely getting a case and moving to a plastic wet install screen protector.
I haven't dropped this phone yet, but I have several hairline scratches on the back ceramic. I guess I'm around a lot of minerals or dust particles that are > 8 hardness, which I find interesting.
Also on the glass I notice a patch of hairline scratches. I'm usually real careful about my phones (of course, everyone says this) but I think that's more of Corning's fault this time around. They're really small but knowing they're there bothers me. I wish I could buff them out. I'll be getting a screen protector I guess.
808phoneaddict said:
So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
Click to expand...
Click to collapse
Oh wow, those are cool
My back panel got scratched (micro scratches) that's so weird. Got ceramic Xiaomi mi2 and it was perfectly strong....not like this one.
I dropped mine screen facing the floor from about 4 feet. Screen survived, minor scratches. Not a single crack. I didn't expect the screen to survive.
-Nav
I have a step from main floor to foyer. Placed my phone near the edge and my dog pushed it down to tiles. Face down smashed!
2 line of scratches at the bottom bezel.
small dings on top left and bottom left corner display.
Sigh... thought it would survive...

Smudges on new phone

Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
time_lord2004 said:
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
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Click to collapse
I've kept my back protected with ultra-clear PhantomSkinz so I wouldn't know. And it still looks absolutely gorgeous.
LibertyMonger said:
I've kept my back protected with ultra-clear PhantomSkinz so I wouldn't know. And it still looks absolutely gorgeous.
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Click to collapse
Thanks - in fact I ordered one of these phantomskinz 2 days ago after I saw your positive reviews about it!! So I am holding you responsible
However, the smudges on my phone were already there, 'out of the box', so no chance to protect it when it started out that way...
I am hoping that this skin is going to be such a nice body hugging layer that it hides some of these blemishes.
time_lord2004 said:
Thanks - in fact I ordered one of these phantomskinz 2 days ago after I saw your positive reviews about it!! So I am holding you responsible
However, the smudges on my phone were already there, 'out of the box', so no chance to protect it when it started out that way...
I am hoping that this skin is going to be such a nice body hugging layer that it hides some of these blemishes.
Click to expand...
Click to collapse
How long have you owned it? If it's before 30 days I would return it. That is not normal.
I wonder if the smudges are on the inside. Maybe from when it was assembled.
LibertyMonger said:
How long have you owned it? If it's before 30 days I would return it. That is not normal.
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Click to collapse
Yes I am tempted to... but as mentioned in my original post, I'm at the end of the world here, I know the store does not have any more in stock... so to return it could be a right P.I.T.A. I can't be without a phone while I wait for a replacement.
I guess I'll go talk to them tomorrow.
What about the material the back is made out of? (I.e as I mentioned, it does not feel like glass to me; more like a polymer.)
If it does feel like glass to others, then I wonder if I got an early run or prototype version where instead of glass they used plastic (which could explain the marking).
Well this is very embarrassing. I'd tried various things to clean the smudges, but not used any chemicals (which is why I was wondering what it is made of).
I showed it to a workmate - without saying a word she picked up some magic cloth from the photocopier, wiped my phone... marks gone.
What the....?
I'll go back to the rock I obviously deserve to live under.
time_lord2004 said:
What about the material the back is made out of? (I.e as I mentioned, it does not feel like glass to me; more like a polymer.)
If it does feel like glass to others, then I wonder if I got an early run or prototype version where instead of glass they used plastic (which could explain the marking).
Click to expand...
Click to collapse
It is definitely made of gorilla glass 3...maybe that's why it feels different. Front and back are gorilla glass 3. And if it would be plastic or so, it would be different. If you can scratch it with your finger nails or so, you will know it ?
Sent from my HTC U12+ using XDA Labs
time_lord2004 said:
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
Click to expand...
Click to collapse
Looks like the glass coating problem that I had with the U11. Contacted customer support, and they offered me a replacement device. Started off with the sapphire blue, exchanged for a solar red.
Luckily have had no such problems with my translucent blue U12 yet.

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