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[Q] Unable to update apps (hit certain on-screen buttons)

I am having an odd issue with my Focus. The marketplace is stating that I have 2 updates to do (yesterday was one). When I click on the maketplace it opens up and at bottom of the screen states I have 2 update, but I am unable to click the words "2 updates" in order to install them. I can't even tell which programs they are for.
I am have a similar issues sending text messages. When I have the conversation up and type the text message, I am unable to hit the send button. I have found a work around for this... After I finish typing the message, I can click on the conversation itself and the keyboard goes away. With no keyboard showing I am able to click the send button (which is located in same location as if the keyboard was there).
Anyone heard of such an issue?

bigdog77s said:
I am having an odd issue with my Focus. The marketplace is stating that I have 2 updates to do (yesterday was one). When I click on the maketplace it opens up and at bottom of the screen states I have 2 update, but I am unable to click the words "2 updates" in order to install them. I can't even tell which programs they are for.
I am have a similar issues sending text messages. When I have the conversation up and type the text message, I am unable to hit the send button. I have found a work around for this... After I finish typing the message, I can click on the conversation itself and the keyboard goes away. With no keyboard showing I am able to click the send button (which is located in same location as if the keyboard was there).
Anyone heard of such an issue?
Click to expand...
Click to collapse
I guess your phone(screen sensor) is broken.

tbk21 said:
I guess your phone(screen sensor) is broken.
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Click to collapse
Well the weird thing is, like i said, once I minimize the keyboard I am able to click the button (in same location)
Also for some reason I was able to hit update today, and just sent a text without minimizing the keyboard... first time in like 3 weeks

I have the same issue with the Marketplace.. it's been telling me I have 6 updates for over a month now. Getting real old.

mdotgarcia said:
I have the same issue with the Marketplace.. it's been telling me I have 6 updates for over a month now. Getting real old.
Click to expand...
Click to collapse
You also can't click the "6 updates" link?
Note that the current version of Marketplace has a bug that prevents you from installing updates for trial apps. However, that link should be clickable and the update process should be start normally; it only doesn't really update the trial apps.

rule no 1 for technology: if you find a weird bug, restart the device and see if it persists...

same here! i have 8 apps that just wont update. although i can press the update button they all look like they are updating but then they never do and im always left with 8. i suspect that this is because i have mainly trial version and i dont think these update, and of the free stuff that i have got all update ok!

if you want to update them, just uninstall them from the phone, then reinstall them again by finding it in the market place.

The Gate Keeper said:
if you want to update them, just uninstall them from the phone, then reinstall them again by finding it in the market place.
Click to expand...
Click to collapse
This would work, since at one time I had 3 updates to do and uninstalled many programs, and then the number changed to 1. But if you are unable to click the update button, you don't know which programs to update.
I had no trails on my phone.
for others that were having similar issues to mine, did you have the same texting issue?

yea it was more for davidebanks. have you tried restarting the phone? i think i had this at one point, and just turning the phone off and back on fixed it.

The Gate Keeper said:
yea it was more for davidebanks. have you tried restarting the phone? i think i had this at one point, and just turning the phone off and back on fixed it.
Click to expand...
Click to collapse
I have restarted phone plenty of time, haven't reset it thought, but as I mentioned it happened to start working again recently

lol dang. well in all honesty, with the jan update coming, it could fix the issue. if not... who knows.

This is a strange one, I have seen one or two bugs on my HD7 (garbled screen, random soft resets) but never this one.
Edit: Do all the people with this problem have a Samsung device?

notifications

None of my notifications do the normal heads up display on this phone even for the apps that have all options turned on under notifications. The icon just shows in the top bar. How do I fix

You have to enable Banner for the notifications on which you want heads up like notifications. To do this follow these steps:
Go to Settings > Notification panel & status bar
Open Notification centre/manager
Select your app from the list.
Enable Banners for the app you selected.
ENJOY!!
I hope this helps you.

It is like previous Huawei devices with notifications working only for a few selected apps (FB,Twitter,Whatsapp) or they finally fixed the problem and now everyone gets up even without the app being in the background?

DigiGoon said:
You have to enable Banner for the notifications on which you want heads up like notifications. To do this follow these steps:
Go to Settings > Notification panel & status bar
Open Notification centre/manager
Select your app from the list.
Enable Banners for the app you selected.
ENJOY!!
I hope this helps you.
Click to expand...
Click to collapse
This is what I already did. Simply does not work.

km8j said:
This is what I already did. Simply does not work.
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Click to collapse
add those apps in the protected apps section under battery manager in settings

Then is confirmed how is like other older huawei devices and the app don't get a notification if isn't open in the background even with all permission given?

Notifications are working perfect in every Huawei. Just set them right.

Did you tried protecting the apps?

I've done every step to make apps notifications work, they only work if opened in the background all the time, for some motive apps like twitter or facebook are in a white list who make them enabled to get notifications even when closed but games or unknown apps aren't in it.
I never got a notification from a minor app when it was closed, in 2 years I sue my Honor 8.
Now I discovered is because Huawei put some bull**** battery managment program in the phone who totally kills everything but their apps and some of the most famous and never fixed it.
I was hoping for the most recent devices to have a fix, Emui 5 or something but seems like they haven't changed their policy.

Go in Settings/app/advanced/ignore battery optimisation and add your apps.
Come on guys.

I wrote that I've done every step, notifications simply don't work.

VooXoo said:
I wrote that I've done every step, notifications simply don't work.
Click to expand...
Click to collapse
Try manually updating your device by following below steps, your data will get lost so take a backup before.
Download latest firmware of your device.
Extract zip file and put the UPDATE.APP in the root of your external sdcard.
Press all the three hardware keys (Vol UP + Vol DOWN + Power button) simultaneously.
The update process will start.
You'll have your device like out of the box.
I hope this helps you.
Sent from my Honor 7 using Tapatalk

My device (Honor 6) is updated to the latest version, I already done a clean restore, nothing changed, only popular apps get notifications, games, minor apps or not from the play store never get notifications. Every setting for getting them is on.

VooXoo said:
My device (Honor 6) is updated to the latest version, I already done a clean restore, nothing changed, only popular apps get notifications, games, minor apps or not from the play store never get notifications. Every setting for getting them is on.
Click to expand...
Click to collapse
I think Honor is doing some tweaks to clean the background apps so that more RAM stays free, and the battery life gets longer.
If you were on Honor 7 I would have suggested DigiKernel v1.1 as I didn't have any issues of notification after flashing it.

I haven't touched the OS, no root, flash or mods, is clean...and doesn't work, I've heard of how Emui 5 should fix this bug but my device is out the list of the receivers.

ouardo said:
Go in Settings/app/advanced/ignore battery optimisation and add your apps.
Come on guys.
Click to expand...
Click to collapse
I just signed up to say thank you for the solution. :victory:
This option is never mentioned on forums when people asking for solution to notification errors.
"Protecting apps" and " Notification centre/manager" did not help, when the appliction is not checked on the list you say.

TeriYaki_ said:
I just signed up to say thank you for the solution. :victory:
This option is never mentioned on forums when people asking for solution to notification errors.
"Protecting apps" and " Notification centre/manager" did not help, when the appliction is not checked on the list you say.
Click to expand...
Click to collapse
doze mode!!!!.
very helpful indeed!!!

TeriYaki_ said:
I just signed up to say thank you for the solution. :victory:
This option is never mentioned on forums when people asking for solution to notification errors.
"Protecting apps" and " Notification centre/manager" did not help, when the appliction is not checked on the list you say.
Click to expand...
Click to collapse
You're welcome.
I know it's never mentioned on forums, it always surprises me.

[HELP NEEDED] Some apps not installing, can't click "Next"!??

Friends, Android user of 10 years. Never seen this issue, EVER. Came over from an Axon 7 yesterday. Here's the situation.
Mate 9 US Version B138
Not Rooted or altered AT ALL
Unknown sources is checked in Security
Developer Options enabled
No screen dimmer apps
Blue Eye filter disabled and enabled when this happened
Basically, when trying to install some apps via a File Manager, not the Play Store, some apps are installing like any other would, while others are not letting me click the "Next" button during the installation process. No errors, no other indicators of why? "Cancel" button works fine. While some other APKs even the "Next" button works and everything installs fine.
Like I said... I have never ever seen this weird issue before. The closest was when I had a non root blue light filter app on and the "Install" button wouldn't work, no errors, no other indicators.
Can someone please help? Have you seen this issue before?
Thanks!

Anyone? Thanks guys!

ProFragger said:
Anyone? Thanks guys!
Click to expand...
Click to collapse
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...

goranimo said:
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
Click to expand...
Click to collapse
Thanks brother, but that wasn't it...

[SOLVED]
For anyone else who may face this issue, here's the solution:
It's similar to the screen dimmer/blue light filter issue. Basically, I was using a custom theme that was skinning the Package Installer. Somehow, the system must have seen this as "drawing" over the application and therefore disabled any app installations. That still does not explain why some APKs were installing, but this is good enough. The fix is to revert to stock theme and install your APK then.
Thanks to anyone that tried to help!

I had the same problem with a theme yesterday - went back to stock because of it. Kind of annoying

jayb082 said:
I had the same problem with a theme yesterday - went back to stock because of it. Kind of annoying
Click to expand...
Click to collapse
I hear ya bud! Even scarier, this issue is not documented anywhere, hope this post helps others! Have you seen this issue with EVERY theme?
Thanks for your input!

I have been having trouble finding themes I like - I like dark themes but then they look terrible in the email app (everything dark except the email body is colored or white which looks bad). Finally found the BWM black & white theme I liked and that had the installer problem. For now, back to stock.

Is it possible that those failed apps needed much more free space on your mobile?

This issue actually occurs if you have any screen filter apps installed in your device. Some apps that are known to cause the apk file installation problem include Twilight, Screen Adjuster, Easy Eye, Darker and Blue Light Filter.
In addition, any persistant overlay may prevent usage of the "install" or "next" button when installing an app from the SD card. Chat heads, floating battery stats, etc are all possible culprits.
This is a safety built into android to prevent an app from popping up an overlay over the required permissions list and showing a "safe" list of required permissions on top of the real list of persmissions that allow it to read your texts, pick your wallet, and root around in your underwear drawer.

goranimo said:
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
Click to expand...
Click to collapse
James_Watson said:
Is it possible that those failed apps needed much more free space on your mobile?
Click to expand...
Click to collapse
James_Watson said:
This issue actually occurs if you have any screen filter apps installed in your device. Some apps that are known to cause the apk file installation problem include Twilight, Screen Adjuster, Easy Eye, Darker and Blue Light Filter.
In addition, any persistant overlay may prevent usage of the "install" or "next" button when installing an app from the SD card. Chat heads, floating battery stats, etc are all possible culprits.
This is a safety built into android to prevent an app from popping up an overlay over the required permissions list and showing a "safe" list of required permissions on top of the real list of persmissions that allow it to read your texts, pick your wallet, and root around in your underwear drawer.
Click to expand...
Click to collapse
Hey James, thanks for your thoughtful responses. No I definitely have a lot of space, and to your point, this problem is famously known with other phones and with the "Install" button. But two things make it unique:
1. Huawei calls their install button "Next" so this is hard to find a Google solution to.
2. I don't have any of those apps you mentioned, otherwise I would have solved that issue right away. The culprit here was a theme an .hwt file... So that's why I was struggling to find an answer...
Thanks again!

ProFragger said:
Hey James, thanks for your thoughtful responses. No I definitely have a lot of space, and to your point, this problem is famously known with other phones and with the "Install" button. But two things make it unique:
1. Huawei calls their install button "Next" so this is hard to find a Google solution to.
2. I don't have any of those apps you mentioned, otherwise I would have solved that issue right away. The culprit here was a theme an .hwt file... So that's why I was struggling to find an answer...
Thanks again!
Click to expand...
Click to collapse
Another clue for your reference.
As I know, Huawei mate 8 has a feature which is some like those "Bluelight Filter for Eye Care" apps.
Settings - Display - SCREEN - Eye confort.
So, is there this stock blue light filter feature on your phone? If yes, is it possible that the issue resulted from this feature enabling?

James_Watson said:
Another clue for your reference.
As I know, Huawei mate 8 has a feature which is some like those "Bluelight Filter for Eye Care" apps.
Settings - Display - SCREEN - Eye confort.
So, is there this stock blue light filter feature on your phone? If yes, is it possible that the issue resulted from this feature enabling?
Click to expand...
Click to collapse
Yes it exists in the Mate 9 James, and of course I disabled or turned it off... The problem was still there... It's the themes, some of them fool the system into thinking a screen drawing is enabled to it doesn't allow for installation. Strangely, my current custom theme is allowing for installation... :-\

I'm having similar issues. The apps I can't get to install are; Anything from Amazon App store underground app. mSecure app, and various others.
2nd: Phone will NOT pair with external Camera that I have...HTC Re-Cam, or LG 360 Camera.
Sent from my MHA-L29 using Tapatalk

I think I solved the issue today.
Using stock theme app, apply the stock EMUI theme. Reboot phone, than try to install applications.
My thoughts:... any non-stock theme being used/applied creates an overlay. So when the "next" button isn't responding (when the next button is at the top of install screen), it's cause the real button is located on the bottom right.
Sent from my MHA-L29 using Tapatalk

Help "All apps associated with this action have been turned off, blocked....

Good Morning all:
I keep getting a notice that states "All apps associated with this action have been turned off, blocked or not installed" every time I go back to the home screen or when I depress the home button from the lockscreen. Another issue I have noticed is for my Microsoft OneDrive in my Playstore list. It said to Uninstall or Enable. I uninstalled it and now it only shows "Enable". I press "Enable" but it won't do anything. I went to the "Settings" then "Apps" and I changed the view to "Disabled" and nothing shows.
Any ideas on what I have done wrong.
Thanks for all your help.

Been using any Package disabler apps? Package Disabler Pro ?
Sounds like you've disabled something you shouldn't

*Detection* said:
Been using any Package disabler apps? Package Disabler Pro ?
Sounds like you've disabled something you shouldn't
Click to expand...
Click to collapse
Yep, and I can't for the life of me remember how to undo my mistake... I don't see any disabler in my apps list and this is what confuses me.

Problem solved, thanks to *Detection* jogging my memory.

djbeck811 said:
Problem solved, thanks to *Detection* jogging my memory.
Click to expand...
Click to collapse
Hi, what was the fix?

jionny said:
Hi, what was the fix?
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Click to collapse
Yeah seriously how hard would it have been to write down the solution.
What is it ?!

djbeck811 said:
Problem solved, thanks to *Detection* jogging my memory.
Click to expand...
Click to collapse
What's the fix

After same problem (with diff app) with my S9, I FINALLY figured out what happened/how to fix. I had downloaded disabler AND an xml file that disabled bloatware/"unnecessary" system stuff listed therein. Turns out that the xml contained stuff that matters if you use smartwatch, some NFC, etc. Only I'd set disabler to *hide system files*, which was where I ultimately found/enabled solution. I ain't mad at the disabler (killed off those damned text stickers), just a humbler and wiser user. Good luck.

okay so I had disabled the cricket wifimanager and that cause my home button to be disabled

Honor 6X automatically killing background services [Rooted]

Hey Guys,
I bought a brand new Honor 6x yesterday and rooted it ( I followed a thread from XDA). Unlocked bootloader, flashed twrp and then installed SuperSU. I want this device to use one and only one app which I have developed. Problem is that, after starting the app, one background service is started, but the Honor 6X is killing them randomly. Very frequent. Even the onDestroy method is not getting called in that scenario.
I know that when we remove the app from task manager, the services gets killed in the Honor 6X, but in my case, I just minimise the app and then also the services gets killed.
Is this something related to rooting? I tried rooting Nexus 5 and in that also, the services gets killed.
Any help will be helpful.

Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu

RedSkull23 said:
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
Click to expand...
Click to collapse
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.

driftking9987 said:
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
Click to expand...
Click to collapse
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.

RedSkull23 said:
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
Click to expand...
Click to collapse
Thanks, got it. Will try and update if it works.

driftking9987 said:
Thanks, got it. Will try and update if it works.
Click to expand...
Click to collapse
Ok let me know if you can solve that.

you can add the app in ignore optimization list also.

Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..

Ssudeep123 said:
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Click to expand...
Click to collapse
Gaana app, music app all works fine. not sure what is causing this though for you

shashank1320 said:
Gaana app, music app all works fine. not sure what is causing this though for you
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Click to collapse
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk

Ssudeep123 said:
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Click to expand...
Click to collapse
One more user reported this few days back. Not sure what was provided for a fix.

shashank1320 said:
One more user reported this few days back. Not sure what was provided for a fix.
Click to expand...
Click to collapse
Ok No problem btw Thanks. I will try to ask wynk about it

RedSkull23 said:
Ok let me know if you can solve that.
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Click to collapse
No. Sadly it didn't work out as expected. After adding app in that list, now the services are not getting killed but at the same time, the services are not getting called correctly.
Like, I call a particular service every 1 minute, when the screen is turned on, it works perfectly. But as soon as the screen gets off/ or the app is minimized, the service starts randomly. Like sometime it will get fired after 2 min, sometime 4 min and rarely at a mentioned frequency i.e 1 min.
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.

driftking9987 said:
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
Click to expand...
Click to collapse
No other ideas at the moment...

Go to settings>battery, go to settings icon on top right, make sure everything off in there. I only turn on keep mobile data on during sleep (keep whatsapp always online).
Then go to settings>memory & storage>storage cleaner, go to settings icon on top right and turn off auto clean.
Lastly go to settings>apps, choose the apps that u want always active, go to battery, make sure system wake up on, after that go to write system settting, make it yes.
Remember to restart phone after settings applied.
See if it works.
Sent from my Honor 8 Pro using XDA Labs