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[Q] Nexus 5 incoming call screen gets me stuck

earched Google all over and couldn't find a solution for this. When I get an incoming call on my nexus 5, half of the screen goes black, and the main buttons disappear, and I can't do anything with the status bar. Basically, I can't do anything besides answer, hang up or text. Only after I answer the functionality returns. It's really annoying when I'm in the middle of something and than someone calls and I can't just ignore it, I have to wait until the caller hangs up (and then usually he will call again). The half black screen also bothers me but it's not the real problem, I just guess it's part of the bug. I tried using 3rd party apps for incoming calls but they don't solve this problem. This is how it looks like (I can't post a picture so copy the link):
img208.imageshack.us/img208/1973/919d.png
I'm surprised I didn't find a solution because it's a very annoying problem and I don't think it only happens to me. I'll be glad if you know how to fix this. Thanks

shahar4499 said:
earched Google all over and couldn't find a solution for this. When I get an incoming call on my nexus 5, half of the screen goes black, and the main buttons disappear, and I can't do anything with the status bar. Basically, I can't do anything besides answer, hang up or text. Only after I answer the functionality returns. It's really annoying when I'm in the middle of something and than someone calls and I can't just ignore it, I have to wait until the caller hangs up (and then usually he will call again). The half black screen also bothers me but it's not the real problem, I just guess it's part of the bug. I tried using 3rd party apps for incoming calls but they don't solve this problem. This is how it looks like (I can't post a picture so copy the link):
img208.imageshack.us/img208/1973/919d.png
I'm surprised I didn't find a solution because it's a very annoying problem and I don't think it only happens to me. I'll be glad if you know how to fix this. Thanks
Click to expand...
Click to collapse
That's exactly how its meant to be. If you flash a ROM like omni you can get a less intrusive dialer that looks something like this:
http://omnirom.org/wp-content/uploads/2013/11/UnobtrusiveCallNotify.png
If you've never installed a ROM before there are loads of tutorials to get you started, just don't take any shortcuts (like toolkits!)
//Nexus 5//Nexus 4//HTC WFS//

Tom540 said:
That's exactly how its meant to be. If you flash a ROM like omni you can get a less intrusive dialer that looks something like this:
(URL)
If you've never installed a ROM before there are loads of tutorials to get you started, just don't take any shortcuts (like toolkits!)
//Nexus 5//Nexus 4//HTC WFS//
Click to expand...
Click to collapse
But wouldn't flashing the device prevent me from upgrading my android version? I mean, one of the advantages in nexus is that it gets more upgrades and sooner than everybody else, isn't it?

shahar4499 said:
But wouldn't flashing the device prevent me from upgrading my android version? I mean, one of the advantages in nexus is that it gets more upgrades and sooner than everybody else, isn't it?
Click to expand...
Click to collapse
most custom roms get updated even before an ota is out. once google drops source into aosp, that day or next, most custom roms update. sometimes this happens a week before otas go out, sometimes its about the same time.

simms22 said:
most custom roms get updated even before an ota is out. once google drops source into aosp, that day or next, most custom roms update. sometimes this happens a week before otas go out, sometimes its about the same time.
Click to expand...
Click to collapse
So what you're saying it's that custom ROM is always better?

shahar4499 said:
So what you're saying it's that custom ROM is always better?
Click to expand...
Click to collapse
have u tried one of the full screen caller id apps ?
I tried this one on my Moto G with Android 4.3.
https://play.google.com/store/apps/details?id=tw.nicky.HDCallerID
see if it works for your phone.

same problem here, thanks god i'm not alone! I simply don't get why on incoming calls i cant hit the home button and go back on my stuff!!! annoying. hope in a solution, had tried many apps but didn't find the right one

I have the same problem in the last month I had this issue 5 or 6 times until now...any idea besides installing a custom ROM?

Similar problem here.
I have a similar problem. No black screen but I can't do anything and the nav bar disappears. N5 with 4.4.4 stock, Franco Kernel, root, xposed Framework. I found out that other phones have the same problem and in a moto x thread I found a thread that perfectly matches my problem.
I think it's an android bug.. like a file system or something.. not related to any customization.

New Hangouts Issues

I've ran into this issue and wanted to see what other M8 users are having the same issue. I've tested this on several devices and it only seems to be happening on my daily driver my HTC one M8.
Here is a video of the issue
Hangout keyboard fail: http://youtu.be/vDA5ZSQZBjQ
For anyone that can not watch the video what happens is that when exiting hangouts with the keyboard displayed by pressing the Home key the keyboard stays on screen.
Let me know if any others are seeing the same issue
And if you have other devices at your disposal test on those also, thanks
sent from space

I've had this happen to me every once in awhile and not just in hangouts. I can however press the back arrow key and it minimizes the keyboard and closes it out.

I have this happen I my Moto X as well

deadpixell said:
I've had this happen to me every once in awhile and not just in hangouts. I can however press the back arrow key and it minimizes the keyboard and closes it out.
Click to expand...
Click to collapse
I'm aware pressing the back key is a work around, however it's just that a "work a round" I've reported the issue to Google.
sent from space

runandhide05 said:
I've ran into this issue and wanted to see what other M8 users are having the same issue. I've tested this on several devices and it only seems to be happening on my daily driver my HTC one M8.
Here is a video of the issue
Hangout keyboard fail: http://youtu.be/vDA5ZSQZBjQ
For anyone that can not watch the video what happens is that when exiting hangouts with the keyboard displayed by pressing the Home key the keyboard stays on screen.
Let me know if any others are seeing the same issue
And if you have other devices at your disposal test on those also, thanks
sent from space
Click to expand...
Click to collapse
I noticed this right away after updating to 4.4.3. Another bug I have noticed with homescreen is after using the phone app, it has popped back open a few times after going to homescreen.

runandhide05 said:
I've ran into this issue and wanted to see what other M8 users are having the same issue. I've tested this on several devices and it only seems to be happening on my daily driver my HTC one M8.
Here is a video of the issue
Hangout keyboard fail: http://youtu.be/vDA5ZSQZBjQ
For anyone that can not watch the video what happens is that when exiting hangouts with the keyboard displayed by pressing the Home key the keyboard stays on screen.
Let me know if any others are seeing the same issue
And if you have other devices at your disposal test on those also, thanks
sent from space
Click to expand...
Click to collapse
Doesn't do it with Swype. HTC keyboard problem?

runandhide05 said:
I'm aware pressing the back key is a work around, however it's just that a "work a round" I've reported the issue to Google.
sent from space
Click to expand...
Click to collapse
Hey I just seen this an you r not the only one...there are many post of people saying the exact same thing. Glad you reported this. On this device

Android L Google Keyboard does not present this problem on bone stock with the OTA.

Since my last hangout update I can not get this to do it..is it still doing for anyone? Just wondering

Tigerstown said:
Since my last hangout update I can not get this to do it..is it still doing for anyone? Just wondering
Click to expand...
Click to collapse
Still happens for me. Stock 4.4.3 and stock HTC keyboard, even after the latest update to hangout problem still persists
sent from space

runandhide05 said:
Still happens for me. Stock 4.4.3 and stock HTC keyboard, even after the latest update to hangout problem still persists
sent from space
Click to expand...
Click to collapse
Still happens for me too. Drives me nuts! I was ready to make a thread on it until I found this.

runandhide05 said:
Still happens for me. Stock 4.4.3 and stock HTC keyboard, even after the latest update to hangout problem still persists
sent from space
Click to expand...
Click to collapse
I'm using the android L keyboard from the play store before google took it down. It use to do it but not anymore..must be only with sense keyboard still. Smh

Tigerstown said:
I'm using the android L keyboard from the play store before google took it down. It use to do it but not anymore..must be only with sense keyboard still. Smh
Click to expand...
Click to collapse
How do u like that keyboard?
Got to say I really miss the TouchWiz keyboard with the full number row... One of the best imo
sent from space

runandhide05 said:
How do u like that keyboard?
Got to say I really miss the TouchWiz keyboard with the full number row... One of the best imo
sent from space
Click to expand...
Click to collapse
Myself I love it. I can't go back it blows sense keyboard out of the water an I got a apk I pulled from my phone that has been updated before it was pulled. I can share it if you want to try it.

Was happening to me with Hangouts too. Keyboard always remained after exiting hangouts, doesn't happen with any other messengers.

Getting frustrated with bad UI

I had many android phones before and I never had this many issues getting basic things to work.
Most options are not where they are supposed to or not at all. Instead of spamming further threads I figured I will put them all in one place.
On my phone the swipe and none (lock) options are grayed out "Disabled by administrator, encryption policy or credential storage". Huh ? Also I added my smartwatch as trusted device and it still shows lock screen. Also smart lock settings are nowhere to be found.
No way to control music without unlocking (setting it in notification menu didn't work for me).
Standard quick settings menu is missing (even though in review videos it's there). The command center is terrible. It takes too many taps to access certain things.
Default email client doesn't work with office365.
I want to love this phone so bad, but it makes it so difficult.
Does anyone else have any other frustrations ?

OK, I figured how to disable lock screen. In security options I "cleared credentials" and those options appeared.

try swipe up from center bottom for quick settings

I am unable to install 'Evernote' from the play store. I get error code 504. I have tried everything to resolve the issue including vpn from another country without luck. Could anyone out there with a Blu Pure XL please try to install this app to see if they get the same error? Thanks.

Same boat. I even emailed Blu's support about the Evernote issue & the fact that this phone does not have quick charge even though it is advertised as such 2 days ago. Have yet to hear back from them. Gonna call tomorrow.

Thank you. @thomasanderson

tbirdguy said:
try swipe up from center bottom for quick settings
Click to expand...
Click to collapse
Whats interesting about this is every review unit video on youtube prior to release shows the Pure XL with the same swipe down stock lollipop notification window & quick settings as the Nexus 6. I wonder why Blu changed this on the release units to the swipe up quick settings & two tier notification system(not complaining cause I prefer it, just curious), and if that was the reason for the 3 week holdup from the initial release date.
Look at the 3:28 mark on the video: https://www.youtube.com/watch?v=tkCfilwYIEc
ariot said:
Thank you. @thomasanderson
Click to expand...
Click to collapse
You're absolutely welcome. Contacted Blu today. They told me that they would have to look into the quick charge issue and get back to me(yea right), and as far as the evernote app goes I would have to contact the developer. Interesting thing about that is that Evernote doesnt allow you to talk to them unless you are a premium subscriber. LOL! I was not aware of this. Looks like Ill be moving all my notes to Keep or Onenote for the time
being.

Found another annoyance. Led light is blinking green but there is no notifications on the phone and no way to get rid of it unless I disable the led completely. Also autobrightness doesn't work most of the time. On the verge of returning it.
OK restarting fixes the notification, but still...

BLU Pure XL
so far too many apps that work on my Nexus 5 running 5.1.1 but do not install or run on the BLU Pure XL running 5.1.
Out of Milk (sync does not work)
Evernote (504 install error)
I guess I will have to return the BLU. Super hardware, sloppy software it seems.

aim1999x said:
Found another annoyance. Led light is blinking green but there is no notifications on the phone and no way to get rid of it unless I disable the led completely. Also autobrightness doesn't work most of the time. On the verge of returning it.
OK restarting fixes the notification, but still...
Click to expand...
Click to collapse
If you received a text or call, clearing the notifications from the notification bar is not enough. One have to go to the call and touch it to mark it as read. Kind of like an email, it does it for me.

Irritating things with the Global software...

Hi,
As we now probably all know, the Global version of this ROM lacks a lot of features : no gestures, no dark mode...
But even without those missing parts, it is still irritating...
Here are the three things that are bothering me :
- 1°) the notifications : I have 2 SIM cards inside that thing. It constantly reports that I have a new voice message. But whatever SIM card answering machine I call, tells me "You have no new message". I erase the notification. I keeps popping up again...
- 2°) the dialer : when I get a call, I have to swipe up to answer it. On every other phone, a short swipe is enough to answer the call. On this device, I have to swipe up to the top of the device for it to understand that I would like to answer the call...
- 3°) whatever I do, the default app selected for SMS messaging is not kept after a reboot. I use Textra. I select it as the default app. Each time the phone is rebooted, I have to tellit that I want to use Textra again as default mesaging app.
Do you guys have those problems also ?
Regards.
It's not a real problem or bug, but really irritating

I have some more:
I know it's nitpicking buuuuut
1. When watching YouTube vids and touching the triggers by accident, it brings up the scroll bar and does not go away untill you let go of the triggers.
2. Can't silence notifications.
3. Unreliable OTG USB file transfers (gets stuck)
4. When increasing the volume on Bluetooth devices, it only goes up by 0 or 2
5. My alarm clock never works
6. Switching between Sim Cards is super slow
7. Searching for settings is difficult
And some more things that I can't think of the top of my head.

SmartViewYTC said:
I have some more:
I know it's nitpicking buuuuut
1. When watching YouTube vids and touching the triggers by accident, it brings up the scroll bar and does not go away untill you let go of the triggers.
2. Can't silence notifications.
3. Unreliable OTG USB file transfers (gets stuck)
4. When increasing the volume on Bluetooth devices, it only goes up by 0 or 2
5. My alarm clock never works
6. Switching between Sim Cards is super slow
7. Searching for settings is difficult
And some more things that I can't think of the top of my head.
Click to expand...
Click to collapse
Hi,
Hum... That can be sorted I think
1°) About your thing with the button triggers : install Button Mapper. Open it. Choose to add a new button and tap the left or right trigger button. Once created, say you don't want any action to be configured. You should be good to go
2°) You can silence notifications. But you have to do that under "Notifications" and not under "Sound"... Go figure !!!
3°) Hum... Have you tried to format your card to another format like FAT ? I don't use that feautre so I can't really tell.
4°) Yes. I think that is true. But will try to confirm later when I'll use it in my car audio.
5°) Mine works... I think.
6°) It is not unusually slow here...
7°) The way they organized the settings is just... super stupid.
Conclusion : I think I will try to install the chinese ROM and root it to see if I can use that with better results.

Hi,
Another thing is totally stupid to me : that is the fact that you cannot pin an app to stick even if Recents are cleared.
So I can have gestures enabled because the stupid people at Nubia removed that from the EU/US ROM.
But that requires access to "Accessibility" services.
As soon as I clear recents, that feature is disabled...
And as it is gestures => no more control over device !!!
SHEER STUPIDITY !!!!
All in all, I think I will return the device within the next 3 days within my right of withdrawal.
Hardware is brilliant. Softwa

I will be returning mine also. Such a shame the software sucks.

ermacwins said:
I will be returning mine also. Such a shame the software sucks.
Click to expand...
Click to collapse
Let us know how that goes. I've seen several posts on other forums complaining that Nubia is not answering emails when it comes to returns and RMA's for the Red Magic 3. Some have started disputes with Paypal to try and get their money back.

NexusPenguin said:
Hi,
Hum... That can be sorted I think
1°) About your thing with the button triggers : install Button Mapper. Open it. Choose to add a new button and tap the left or right trigger button. Once created, say you don't want any action to be configured. You should be good to go
2°) You can silence notifications. But you have to do that under "Notifications" and not under "Sound"... Go figure !!!
3°) Hum... Have you tried to format your card to another format like FAT ? I don't use that feautre so I can't really tell.
4°) Yes. I think that is true. But will try to confirm later when I'll use it in my car audio.
5°) Mine works... I think.
6°) It is not unusually slow here...
7°) The way they organized the settings is just... super stupid.
Conclusion : I think I will try to install the chinese ROM and root it to see if I can use that with better results.
Click to expand...
Click to collapse
I tried the button mapper app but it's not working. Can you provide more info on how you did it?

xphyle1971 said:
Let us know how that goes. I've seen several posts on other forums complaining that Nubia is not answering emails when it comes to returns and RMA's for the Red Magic 3. Some have started disputes with Paypal to try and get their money back.
Click to expand...
Click to collapse
I emailed them yesterday that I want to refund the phone due to problems and they sent me a form to fill in a few hours ago. [email protected]

ermacwins said:
I emailed them yesterday that I want to refund the phone due to problems and they sent me a form to fill in a few hours ago. [email protected]
Click to expand...
Click to collapse
I put in the return mine as well I'm just not happy with the software, this is what I was told

DJW35 said:
I put in the return mine as well I'm just not happy with the software, this is what I was told
Click to expand...
Click to collapse
how did you return it?
I have no return option in order details
also how did they accept it if you used the phone? they say in their policy that the phone must be unused

DJW35 said:
I put in the return mine as well I'm just not happy with the software, this is what I was told
Click to expand...
Click to collapse
Did you fill in the form they emailed you? Is the case number the order number?

omer919 said:
how did you return it?
I have no return option in order details
also how did they accept it if you used the phone? they say in their policy that the phone must be unused
Click to expand...
Click to collapse
As long as you return it in the first 15 days you can return it used or not, and I emailed their customer support to return it

DJW35 said:
As long as you return it in the first 15 days you can return it used or not, and I emailed their customer support to return it
Click to expand...
Click to collapse
The form is not accepting my IMEI number. Did you have this problem?

DJW35 said:
As long as you return it in the first 15 days you can return it used or not, and I emailed their customer support to return it
Click to expand...
Click to collapse
I am returning mine as well due to these software issues, and I received the same response about DHL. They did not say they would not take it even though I had used it, they agreed that I could return it because I was within my 15 days. I would assume as long as you didn't damage it (screen cracks, water damage, etc), they should still be able to process the refund.

For me, GLS is the courier. Never heard of them.

I hope if they get so much people returning the device because of it's lousy software, they may consider improving it...
Let's wait and hope...

Anyone had their refund yet?

NexusPenguin said:
Hi,
As we now probably all know, the Global version of this ROM lacks a lot of features : no gestures, no dark mode...
But even without those missing parts, it is still irritating...
Here are the three things that are bothering me :
- 1°) the notifications : I have 2 SIM cards inside that thing. It constantly reports that I have a new voice message. But whatever SIM card answering machine I call, tells me "You have no new message". I erase the notification. I keeps popping up again...
- 2°) the dialer : when I get a call, I have to swipe up to answer it. On every other phone, a short swipe is enough to answer the call. On this device, I have to swipe up to the top of the device for it to understand that I would like to answer the call...
- 3°) whatever I do, the default app selected for SMS messaging is not kept after a reboot. I use Textra. I select it as the default app. Each time the phone is rebooted, I have to tellit that I want to use Textra again as default mesaging app.
Do you guys have those problems also ?
Regards.
It's not a real problem or bug, but really irritating
Click to expand...
Click to collapse
I notice these weird things too but doesn't bother me too much. Coming off several other Chinese devices lately these are not so bad and hopefully get dealt with by a software update or by someone here.

Have they ever fixed the touch trigger issue with YouTube?

Mountainmohawk said:
Have they ever fixed the touch trigger issue with YouTube?
Click to expand...
Click to collapse
From version 2.07 to version 2.10 on YouTube, triggers did not fix!

Question Niggles

So far, my P7P has been problem free, barring a few minor niggles. Is it just me, or anyone else faced the same, found a fix etc? 100% factory stock, no root, mods etc
- can't quick reply from the notification panel.
If there's a message i can respond to and click reply, the type message bar appears, but the keyboard does not.
No problem clicking the notification to open the app and respond.
- Using gestures, pulling up from the bottom to bring up the recents switcher, the keyboard goes haywire, nonstop opening and closing.
- I've lived in my current home for about 3 years and worked in my office for about 8 years, and not had issues on my previous devices. I keep missing calls, and get notification SMS from my provider that I've missed calls. I see at least 5 or 6 of these daily, and never had this problem before. Even if I call from my wife's phone that's right next to mine, it won't connect and soon after, i get an SMS notification that I missed the call. Is this a radio issue? Software issue?
Thanks

letmedanz said:
So far, my P7P has been problem free, barring a few minor niggles. Is it just me, or anyone else faced the same, found a fix etc? 100% factory stock, no root, mods etc
- can't quick reply from the notification panel.
If there's a message i can respond to and click reply, the type message bar appears, but the keyboard does not.
No problem clicking the notification to open the app and respond.
- Using gestures, pulling up from the bottom to bring up the recents switcher, the keyboard goes haywire, nonstop opening and closing.
- I've lived in my current home for about 3 years and worked in my office for about 8 years, and not had issues on my previous devices. I keep missing calls, and get notification SMS from my provider that I've missed calls. I see at least 5 or 6 of these daily, and never had this problem before. Even if I call from my wife's phone that's right next to mine, it won't connect and soon after, i get an SMS notification that I missed the call. Is this a radio issue? Software issue?
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset?

Try wiping the data of your keyboard. Sounds like something may be up with it there
Has it always done that? Are you using GBoard beta or anything else? Could just be a certain update version as well.
As for the radio issues, no problem here where I live. I'd recommend trying a factory reset, or maybe even trying the Android Beta Program for a test drive.

Curiousn00b said:
Try wiping the data of your keyboard. Sounds like something may be up with it there
Has it always done that? Are you using GBoard beta or anything else? Could just be a certain update version as well.
As for the radio issues, no problem here where I live. I'd recommend trying a factory reset, or maybe even trying the Android Beta Program for a test drive.
Click to expand...
Click to collapse
Yes, these issues have been around from day 1.
Stock gboard 12.4.06

letmedanz said:
So far, my P7P has been problem free, barring a few minor niggles. Is it just me, or anyone else faced the same, found a fix etc? 100% factory stock, no root, mods etc
- can't quick reply from the notification panel.
If there's a message i can respond to and click reply, the type message bar appears, but the keyboard does not.
No problem clicking the notification to open the app and respond.
- Using gestures, pulling up from the bottom to bring up the recents switcher, the keyboard goes haywire, nonstop opening and closing.
- I've lived in my current home for about 3 years and worked in my office for about 8 years, and not had issues on my previous devices. I keep missing calls, and get notification SMS from my provider that I've missed calls. I see at least 5 or 6 of these daily, and never had this problem before. Even if I call from my wife's phone that's right next to mine, it won't connect and soon after, i get an SMS notification that I missed the call. Is this a radio issue? Software issue?
Thanks
Click to expand...
Click to collapse
I never saw those, rooted and non-rooted

letmedanz said:
- Using gestures, pulling up from the bottom to bring up the recents switcher, the keyboard goes haywire, nonstop opening and closing.
- I've lived in my current home for about 3 years and worked in my office for about 8 years, and not had issues on my previous devices. I keep missing calls, and get notification SMS from my provider that I've missed calls. I see at least 5 or 6 of these daily, and never had this problem before. Even if I call from my wife's phone that's right next to mine, it won't connect and soon after, i get an SMS notification that I missed the call. Is this a radio issue? Software issue?
Click to expand...
Click to collapse
2. must be a software problem with the keyboard. No problems here with stock or SwiftKey keyboard.
3. everything is the same as before. Signal and reception is comparable to my previous Xiaomi Phone

letmedanz said:
- I've lived in my current home for about 3 years and worked in my office for about 8 years, and not had issues on my previous devices. I keep missing calls, and get notification SMS from my provider that I've missed calls. I see at least 5 or 6 of these daily, and never had this problem before. Even if I call from my wife's phone that's right next to mine, it won't connect and soon after, i get an SMS notification that I missed the call. Is this a radio issue? Software issue?
Thanks
Click to expand...
Click to collapse
one more thing I have seen somebody posting here:
"I've found dialing *#*#4636#*#* and selecting all the network options has helped me. It was limited to only NR/LTE/TDWCDMA by default for some reason on the second beta. Haven't had an issue since doing that and updating sim manager."
Maybe try another setting like LTE only or similar.

Cleared data for keyboard as suggested by @Curiousn00b and the keyboard issue in recents screen are gone, however still can't respond in the notification panel.
Will try the beta with root as it seems only I have these issues

letmedanz said:
Cleared data for keyboard as suggested by @Curiousn00b and the keyboard issue in recents screen are gone, however still can't respond in the notification panel.
Will try the beta with root as it seems only I have these issues
Click to expand...
Click to collapse
That's odd. Is it only for the Messages app or does it happen on all notifications where you hit reply at?

Curiousn00b said:
That's odd. Is it only for the Messages app or does it happen on all notifications where you hit reply at?
Click to expand...
Click to collapse
Yeah. Can't respond on any notification that has a reply option

The almighty letmedanz returns. Haven't faced any of these issues you describe though.