Bluetooth call quality distortion and noise - Nexus 5 Q&A, Help & Troubleshooting

Hello all,
I recently started using bluetooth earbuds with my N5 and listening to music seems to work fine. When I try to make a call, however, there is an overwhelming amount of noise and distorted sounds and it is impossible to make out what the person on the other line is saying. I've been doing some research and it seems to be not an uncommon bluetooth problem.
Are there any known solutions out there?
Thank you.

Related

[Q] Bluetooth headset issue with Huawei Slim S7

Hi all,
well, problem is there since I purchased Huawei S7 Slim. I've tried it with several BT headsets and always the same problem.
It's paired and connected pretty fast, but when in call, other party can't hear me well while he is talking. It seems like tablet can't send my voice until other (incoming) voice is on. When other party stops talking I can talk and sound is sent normaly.
I've noticed this to be even bigger problem when other party is in some noisy place (on the street, listening to the music etc) and all those noises are sent as a sound to me, so everything I say gets muted (or in best case choppy).
Anyway, I can hear other party good, there is no problem in opposite direction, just outgoing voice get muted.
When I switch to speaker everything is good.
I've read somewhere that this is problem in Froyo, but my question is if anybody else got this problem and if there is some kind of solution. Wired headset works fine but I would like to get rid of it and move to BT.
Headset is Nokia BH 105, but I've tried BH 104 as well. Both headsets works just fine with other phones, and it seems to support A2DP, HSP etc
One more thing... when I try to listen music no sound comes to BT headset...
Hope I was clear with question and looking forward to your responses. Thanks in advance.

Sound/Calling not working !

Guys I encountered a strange problem on my phone.
The sound output has completely stopped working, i.e, the speaker doesn't play any kind of sound now (no songs, no notification sounds, no ringtones, absolutely NOTHING!).
Also, when I make a call, I'm unable to hear the dial tone. And I am not able to even listen to the other person's voice during call.
It was fine in the morning today, until I connected my phone to a speaker to play a song. After that the sound stopped working. Has it got to do anything with the fact that I connected to the speakers? Because when my friends connected their phones to the same speaker, they encountered no problems whatsoever.
P.S : Whenever I play a song, or any audio in my phone now, i get a small "hsss" sound near the speaker. I get a similar sound when I call anyone.
Someone PLEASE solve this problem for me ! I need to answer calls and it's a very big problem for me if I can't get it fixed soon

[Q] How Does The Phone's Noise Cancelling Work???

Hi!
I noticed (wasn't really hard to) that calls made from cars using stock Hands Free systems dramatically lowers sound quality on the listener's end. That is totally common, even in high end cars, although in those cases it is (a little bit) less annoying because to better soundproofing, but generally issue remains the same: no noise cancelling. It kind of strikes me, how can a tiny bluetooth headset have that feature, and $100k car not have it.
I pair my Galaxy s5 with my Subaru car audio system to play music via car speakers, but making calls and repeating every word 5 times is an utter misery for both sides of the conversation. Using unpaired phone or bluetooth headsets like Jabra is the only way i can make calls from my car.
So:
The question is, if there is a way to use phone's noise cancelling feature (third party apps?) for the calls while paired via bluetooth with my car's Hands Free? Can my phone process sound from my car's mic?
KateAmine said:
Hi!
I noticed (wasn't really hard to) that calls made from cars using stock Hands Free systems dramatically lowers sound quality on the listener's end. That is totally common, even in high end cars, although in those cases it is (a little bit) less annoying because to better soundproofing, but generally issue remains the same: no noise cancelling. It kind of strikes me, how can a tiny bluetooth headset have that feature, and $100k car not have it.
I pair my Galaxy s5 with my Subaru car audio system to play music via car speakers, but making calls and repeating every word 5 times is an utter misery for both sides of the conversation. Using unpaired phone or bluetooth headsets like Jabra is the only way i can make calls from my car.
So:
The question is, if there is a way to use phone's noise cancelling feature (third party apps?) for the calls while paired via bluetooth with my car's Hands Free? Can my phone process sound from my car's mic?
Click to expand...
Click to collapse
thought about maybe getting a bluetooth headset?
Very Clever! Thank You!
My next question is: how can I pair 2 bluetooth devices to my phone at the same time, so I can make calls on the BT headset and listen to the music from phone on my car audio without switching between them...
Just to clarify...
I meant connected. I know I can pair multiple devices with one phone, but there can be only one active connection at a time, am I right?
KateAmine said:
I meant connected. I know I can pair multiple devices with one phone, but there can be only one active connection at a time, am I right?
Click to expand...
Click to collapse
yes unfortunately you are.
to the best of my knowledge you can only have one active connection

Problem with call quality with bluetooth

I own an ASUS Zenpad 370 CG phablet and a bluetooth headset Plantronics Voyager Legend. Android version is 5.0.2.
Here is my problem:
Earlier I was using this bluetooth with Samsung Galaxy SIII. The voice quality was great at both ends. But when I switched to Zenpad, I started hearing complaints from those with whom I was talking. I could hear them alright, but they complained of unclear sound.
I did the check by being at the other end. My wife called me, using the bluetooth, from SIII first and then from Zenpad. SIII sound was good, but Zenpad sound is faint. If she spoke up, I could hear her well. But at normal level of speech, I needed to strain my ear.
I checked bluetooth with Easy Voice Recorder and Skype. When I record with bluetooth on Easy Voice Recorder (Paid app), the voice is faint. But this app has a mic boost for bluetooth. When I boosted the mic, the sound came out loud enough and audio quality is also very good.
When I use bluetooth with Skype (Echo / sound testing service), my own voice (through bluetooth) played back to me is very clear.
I had one more interesting observation. I was talking to someone and needed to record the call. While talking to her, the sound quality at both ends wasn't great, but we could talk. But when I played back the recording, the sound quality of both of us was much better.
To me it seems that Zenpad's voice caller is somehow inferior to that in Samsung Galaxy SIII. I looked for bluetooth mic booster for voice calls. But there seems to be none such. I tried using other caller apps, but they also seem to use my built in app.
It seems that if I can somehow manipulate some settings in my caller app, or I can completely replace it with another caller app, I should be able to get very clear voice quality in Zenpad, like SIII.
What does the developer community here think? And what suggestion does it have, if any?
Thanks
Sanjay
Bangalore, India

microphone not working during calls

Hello all,
I have a Sony Xperia Z3 D6603 with Cyanogenmod installed.
I have the problem that my microphone is not working during calls. When I witch to the speaker the microphone works perfect. Also when I use audio recording applications the microphone does work without any issues.
Is there a workaround for this? I already had this issue with the Sony stock ROM.
thanks and regards
MarcMarin
This is interesting because I have the opposite problem. During a call (in ear) the phone works fine, it is when I place the call on speaker that the person on the other side cannot hear me.
I have tried the OK Google 'fix' unfortunately, this did not work on my handset.
What seemed to "help" (didn't really fix the problem though) is going into Google Music app > Equalizer > Mic sensitivity > High
While the person on the other end can now hear me, it seems my voice is not too crisp and clear. Apparently I sound a bit muffled.

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