Short Version
Ok guys, I know I'm not alone on this and I can't find anything on it so I decided to start this thread. I believe the most recent TMobile update that occurred 09/2017 for the Samsung Galaxy s7 has either broken my Bluetooth or is causing some process to lock up and continuously use the CPU once I connect my Gear s3 to my Galaxy s7 or disconnect my Gear s3 from my Galaxy s7. The symptoms are the inability to smoothly stream music via Bluetooth, increased battery drain on the phone because now I can only make it about halfway through my workday vs more than a full day like it used to be and an unresponsive phone most noticeable during the time shortly after connecting or disconnect from my Gear s3. I've had my Gear s3 now for roughly two months and this hasn't been an issue up until this last week of 09/2017. The only thing that has changed was I did a TMobile software update within the past week or so.
Long Version
As I mentioned up above I've had my Gear s3 Frontier was for roughly a couple of months now and everything worked perfectly when connecting and disconnecting from my phone most of the time. The few times I've had an issue it was with the Gear s3 battery draining faster than usual and that was able to be addressed with a restarting of the Gear s3. However I'm having connectivity issues with my Gear s3 and my Galaxy s7. The Galaxy s7 seems to be struggling to disconnect and reconnect to my Gear s3 because the streaming of my music starts to skip and pauses for periods at a time and I can't get the screen on my phone to come on during that time because the phone is working overtime doing something behind the scenes for a minute or two. Even once the phone becomes responsive again, the music continues to periodically skip and the battery on the phone is draining much faster than normal. When I'm at work I stream music all day and occasionally turn on the screen of my phone to check a message that I may not be able to fully see on my Gear s3 so outside of that the screen on the Galaxy s7 remains off. I typically work 10-11 a day while streaming music via Bluetooth the entire time from my sd card via Play music. By the end of my workday, I typically have 27% to 35% of battery left on my Galaxy s7 and this is what I'm used to. What's weird is that prior to me streaming music when I connect my Gear s3 to my Galaxy s7, everything appears to be ok, but once I start streaming music and then I get too far from my Galaxy s7 causing the two devices to disconnect via Bluetooth then connect remotely and reconnect via Bluetooth upon coming back within range of my Galaxy s7 that's when all my problems start. Since today is a non-workday for me, I plan to do a little bit of further testing and see if I can determine what exactly is causing the battery drain. I used to be really savvy at this troubleshooting stuff when I had nothing but time on my hands to install apk that could monitor things but not anymore. So if you guys have any recommendations for diagnostic/monitoring tools that don't require root then please let me know.
The quick fix:
My fix to this so far is to turn off Bluetooth on my Gear s3 so that my watch is forced to connect remotely and only then do my Galaxy s7 symptoms go away. I've already ruled out the portable speaker as the culprit because the same issue exists whether I'm streaming music to my portable speaker or streaming music in my car. I figure since the phone seems to be the one that's causing all the headache then it must be the phone.
Related
Just got my Note Edge yesterday and I love it. But I can't get it to work with my Gear S watch? Very frustrating and I can't figure it out unless they just aren't compatible. Can anyone help?
I have a Note Edge paired with the Gear S that works great. I can use the Gear S via Bluetooth or cell. When you said that you just got the Edge, it makes me think that this Gear was set up with another phone prior to the Edge. If so, you'd have to factory reset the Gear.
My Gear Neo 2 is really finicky with the Edge. I think it is the flakey bluetooth on the entire Note 4 line. Every once in a while (maybe twice a week or more), I have to restart the watch to get it to talk to the phone again. I am totally awaiting the official Lollipop update for my Verizon variant as there are a large number of bluetooth changes in it. I am getting a bit concerned that Lollipop doesn't appear to be on the immediate radar for Verizon now that the S6 is out there
Anyway, I would try and factory reset the watch and start the connection process over. A bit inconvenient but I bet it will work.
i've got both and they're work very well. the bluetooth connection is stable and the reconnection after a disconnect is very fast. i see no trouble
Gregdec said:
Just got my Note Edge yesterday and I love it. But I can't get it to work with my Gear S watch? Very frustrating and I can't figure it out unless they just aren't compatible. Can anyone help?
Click to expand...
Click to collapse
download Samsung Gear Manager from galaxy apps..
Hello All,
I recently purchased a Samsung Gear 2 running Tizen R380XXU0BOA2 and am using a Samsung Galaxy Note 3 running Android 5.0 and running Gear Manager version 2.2.03.16033141N with Gear Plug In version 2.2.03.16033141N
A full charge of the phone can last 2- 2.5 days with medium use and not connected to the phone. A full charge of the watch can easily last 3-4 day when not connected to the phone.
However, when I connect the watch to the phone using BT, I can only get 8 hours or so from either device. Both end up with less than 5% battery life after both sitting there overnight and not being used, but connected via BT
From what I been reading in the forums, this is not the norm.
Does anyone have any idea what I can do to remedy this?
Or is there another program out there like Gear Manager that may connect differently to BT and the Gear 2?
Thanks,
Also....FYI, neither phone nor the watch is rooted.
Well, I found out that Gear Manager version 2.0.14042803 is much easier on my phone and gear 2.... Only issue appears to be that if I go out of range, I get the message BT is disconnected. And when I get back in range the phone does not connect automatically.
I simply set the Gear Manager app not too look for updates, and when it advised me there is an update I am able to cancel it and it stays at the same version.
Hello, I have the AT&T Gear S2 SM-R730A with the recent update that just came out yesterday. Anyways, i have been using it at work and I have to leave my phone in my locker so the watch isnt connected via Bluetooth. It will last only 5 hours this way and this is with a few texts and emails and no calls. I tried shutting Bluetooth off and still same drain. I also shut off gps still same. Wifi has never been on and neither has NFC so its not that. Any suggestions?
Oxicottin said:
Hello, I have the AT&T Gear S2 SM-R730A with the recent update that just came out yesterday. Anyways, i have been using it at work and I have to leave my phone in my locker so the watch isnt connected via Bluetooth. It will last only 5 hours this way and this is with a few texts and emails and no calls. I tried shutting Bluetooth off and still same drain. I also shut off gps still same. Wifi has never been on and neither has NFC so its not that. Any suggestions?
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Click to collapse
Something after the update killed my battery overnight (less than 4hrs). I decided to quickly do a hard reset before going to work in an attempt to figure out the issue. Additionally, it’s overheating on both chargers I have. I removed a few apps & watch faces I haven’t used since buying the watch. Battery life is back on par. I’ll probably attempt another hard reset this evening & not rush it.
(at&t Gear S2 SM-R730A)
Silverexp said:
Something after the update killed my battery overnight (less than 4hrs). I decided to quickly do a hard reset before going to work in an attempt to figure out the issue. Additionally, it’s overheating on both chargers I have. I removed a few apps & watch faces I haven’t used since buying the watch. Battery life is back on par. I’ll probably attempt another hard reset this evening & not rush it.
(at&t Gear S2 SM-R730A)
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Click to collapse
Im packing this piece of garbage up and selling it. I had for a week and the battery life is horrible.
Another HD reset and better selection of notifications cleared the battery drain and over heating.
I shouldn't have to deal with all this for the price you pay for a watch. I'm paid for it out right I've only had it for 4 days I'm taking it back and buying the LG Google watch
Just picked up my Gear s3 Frontier and it is going into a overheating/cool down mode frequently. Is anyone else having any issues like this?
I don't have any 3rd party apps. I notice it even just playing with settings but especially while making calls and things of that nature.
Any suggestions? Thanks!
i Would bring it back
rocketman155 said:
Just picked up my Gear s3 Frontier and it is going into a overheating/cool down mode frequently. Is anyone else having any issues like this?
I don't have any 3rd party apps. I notice it even just playing with settings but especially while making calls and things of that nature.
Any suggestions? Thanks!
Click to expand...
Click to collapse
Just picked up? Was it charging? I only noticed once or twice the watch getting hot when i left it on the charger after it is fully charged. Never saw cool down mode tho.
Mine just warms up a bit when charging.
Sorry...by picked up I mean purchased.
It wasn't directly after purchase. I got it at a T-Mobile store not that they are network specific. I was using it for a call because my phone had died and it was on LTE/standalone. It kept dropping the call and went into powersave mode. After a minute it would change back into the standard mode and say that the device had cooled down.
I rebooted it this morning and used it on standalone for about half of the day and it didn't go into this overheat prevention mode but I also didn't make any calls. I just wondered if this was a known issue. When it happened, it kept happening everything I used it again even after 10 minutes or so had passed.
Thanks!
It's happened to mine a few times but definitely not frequently. The funny thing is that it's happened while the watch was just sitting on my wrist with no apps in use. I've only noticed it because it vibrates as if a call is coming in only for me to see that it's overheated. It doesn't feel physically warm when it happens so I guess that's a good thing.
rocketman155 said:
I was using it for a call because my phone had died and it was on LTE/standalone. It kept dropping the call and went into powersave mode. After a minute it would change back into the standard mode and say that the device had cooled down.
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Click to collapse
I've never been able to overheat my S3. And I live in a hot climate (ie. 81 today). And I routinely have long phone conversations in standalone mode. The watch has never gotten more than slightly warm.
Mine has a issue where every time I connect Bluetooth or just have it on it gets really hot and "cools down" won't stop until Bluetooth is off. Samsung gear s3 at&t
Jdeore said:
Mine has a issue where every time I connect Bluetooth or just have it on it gets really hot and "cools down" won't stop until Bluetooth is off. Samsung gear s3 at&t
Click to expand...
Click to collapse
I have the AT&T variant. That's not normal. Take it back to the store.
It happen to me from day 1..overheat until day 3..on day 3, i found backup setting is the issue..samsung account back up and google account backup turn on..i disable it..and no more heat on day 3 ..please try disable it..
Sent from my SM-N9208 using Tapatalk
Where did you change these backup settings, on the watch?
My interim solution for Samsung Gear S3 Overheating
Hi,
I had the same overheating issue too.
But I am using an interim solution personally to get my Gear S3 Frontier to full charge.
When I want to charge my Gear S3 Frontier, I turned my Gear S3 to airplane mode.
In 3 occassions, I can get to 100% charge without getting the overheating notification.
However, in one occassion, when it gets to 100%, the overheating notification does pop up.
Note: I am still observing this method. Would be glad to hear from you if this method works, assuming you choose to use this.
My explanation:
If you are charging your Gear S3 while you are moving around, your Gear S3 is continuously scanning for your phone, and also receiving signal via GPS, Bluetooth & WiFi. So it is still doing a lot of work in the background.
Why airplane mode:
Turns off all tranceiving & receiving of signals. Minimize the stress to the Gear S3.
Logically, when you are charging your Gear S3, you will not be using it, right? So, no harm turning to Airplane mode temporarily. A bit troublesome, but for me, it solves the problem of not getting to 100% charge.
On the other hand, I do believe the overheating notification serves as a signal to the Gear S3, to stop the charging process due to whatever reasons. It might be a safety feature.
Just my personal opinion.
Thanks.
From, Ronald
Hello…
I know it' isn't an Android phone : ) any help will be appreciated…I have an S3 connected to my iPhone but then when I open the gear app it’s isn’t detecting it? Attached SC
*iPhone, gear app and S3 are all up to date
Thanks
Reset the watch for new phone (in watch setting), erase BT connection in phone totally close the Gear app on phone and retry.
Just put my Gear S2 from my Galaxy S5 to my iPhone SE.
I have done that already and it seems okay for now, will the S3 drain it's battery more with iPhones vs Android because I turn off bunsh of stuff like HR, GPS...etc and I may make it 1 day with a single charge? I see other only are getting 2-3days with a single charge
Thanks