USB-C Connector - Essential Phone Guides, News, & Discussion

Tried plugging in the USB-C charger today and it would not click in all the way. Tried another USB-C, same problem. With it partially plugged in, even if it states it is charging, battery is not actually being charged. Anyone else encounter this?
Exactly the same problem in this post on reddit.
https://www.reddit.com/r/essential/comments/72end7/usb_c_connector_not_going_in_all_the_way/
Last night I had troubles getting the charging cable on all the way, but I pressed harder and it finally started charging.
Today, I am having severe difficulty in getting the 3.5mm adapter plugged in, very loose and keeps falling out.
I took a close look at the port and it looks like there is some gunk on one side of the connector.
I tried using a pick, but it will not come off. Did I seriously manage to get something in there? This is not my first USB C phone and I haven't abused it in any way....
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Related

[Q] Wall Charger dead after plugging in USB 3.0 cable

A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
Why don't you get a cheap ipad charger in the meantime. Takes longer but do the charging overnight?
Thanks for the tip. Is the propriety charger the same or do you just mean the USB wall plug end?
dainesefreak said:
A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
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Click to collapse
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
bbilko said:
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
Click to expand...
Click to collapse
I checked my serial number a few days ago and it was supposed to be one of the ok ones.
I also took the thing to pieces as much as I could without resorting to a screwdriver. It's been left out over night and put back together a few times.
The whole thing doesn't look to be the best put together electrical item I've seen. In fact my Desire charger makes it look like some 5p Chinese shonk, oh err hang on a minute it is.
Just looking at iPad chargers now.
Same thing with me and extension off ebay one day after I got it. What I had to do was a factory reset to get it to show the charge icon. Now it's been fine since going on 2 weeks now.
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
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Click to collapse
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
lacrossev said:
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
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Click to collapse
Funny you should say that, I was all about to give up and then gave it the tap of life on the window ledge and it started working again. The annoying part was that I'd moved it from the usual changing point to test it out so I have had to very gingerly move it back.
It's still working but I'm not sure how long it will last. I think that maybe the USB lead must have move something out, which is odd as it was a really loose light connection. The upshot is the charger is now going to be left untouched and the USB 3.0 lead is going in the bin.
Not really a robust item the wall charger!
Yes, mine was one of the good ones too....
Sent from my Transformer TF101 using XDA Premium App
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I second this.....same has happened several times to me when trying to get usb 3 cable to act as charger lead extension. Just leave it unplugged for 15- 20 mins and all ok.
Charger or dock battery??
I don't know the inner-workings between the charging adapter, the USB cable and pins - and the dock battery itself so I thought I'd throw this out there:
My dock battery has stopped charging. I can plug the tablet into the dock - have the dock plugged into the wall - and the tablet itself will charge (and the adapter will heat up) - but as soon as I remove the tablet, the adapter cools down, and the dock battery never charges (just blinks orange forever).
I've just been assuming all along that it was the dock or the dock battery that had gone bad for some reason.
But would it be possible that it could be a pin / cable / adapter issue instead?
I wonder if different pins control the charging of the tablet vs the charging of the dock?
I'm *hoping* it's the dock itself because at least I can still return that and wait for another to come in stock. But if it's the adapter or cable, it looks like I'd be SOL and have to send my whole freakin tablet back for a replacement!
I'm sitting on hold with Asus now because last night neither my tablet or dock would charge. I do not have the extension cable but have one on order from Ebay. I was planning to test all the pins on the cable while the unit was charging to figure out which additional pins are communicating with the charger to start the charge. While sitting on hold I came across this post and decided to try the charger again and now my tablet is charging. Will try the dock once I'm fully charged.
I love my TF but this charging stuff is micky mouse. I hear some people can charge connected to a PC, I have never been able to. Now I need to do some more searching to see who had what extension cable from where.
Check the thread link in my signature to see my finding for making a cable to allow charging from other sources.
It's all a bit of pot luck by the sounds of it.
Don't leave it on charge over night, don't plug the wrong sort of USB lead in and don't move the charger.
I think I'll be buying some £2 Ebay charger as soon as they appear, can't be any worse.
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
jschmier said:
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
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Click to collapse
+1, I had a "[email protected]# no this isnt happening" moment. Still waiting for my extension cable.
12 foot cable
AcidCool2K said:
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
Click to expand...
Click to collapse
Ultra also makes this cable in a 12 foot length. Part #U12-40579. I have both the 6 foot and 12 foot lengths and they charge my 32TF and dock without issues.Both can be purchased from CompUSA.

Charging port pins lifting

Hi I noticed a while ago that pin 30 on my charging port of my tablet was lifted some so I pushed it down with a toothpick. There wasnt an issue with the tablet before, it was just something I noticed. I ordered a cable from ebay, probably a knock off, and it worked for both charging (with the use of the p1000 adapter) and for data transfer. I was using the tablet mostly for debugging and movies. I recently had it charging for a while using the rocketfish usb hub and the p1000 adapter. I tried to plug in my tablet to the pc with and without the adapter and my pc was telling me that it had an unknown device plugged in. I looked up what exactly pin 30 was and it is a ground pin. My question is would that pin affect the ability for the pc to data transfer and recognize the device? The cable currently only works for charging and that is with or without the P1000 adapter. Other than that it gives me an unknown device when plugged into the pc. I dont have another tablet or cable to test so I may just order an official cable and charger if the ground shouldnt be an issue.
Have you installed Kies? Windows cannot recognize samsung galaxy devices without it
My cable stopped charging all together. I ordered another data cable to see if my original cable was faulty. Hopefully that was the problem all along.
I got my new cable in which btw is alot more sturdier than the last. I plugged it in anticipating an error and behold! My pc recognized my tablet and began to charge. The data part works because it instantly showed that the tablet was in debug mode. So my pins were not a problem, just my cheap chinese tablet cable. P.S. I did not have to install that software and if in the future I come across a problem then I will try out the software. Unless there is a benefit to installing the samsung software? feels like an iTunes type of software. Thanks for the suggestions and hopefully this will help others in the future.
:good:
Thank you for posting your fix for your question. It drives me crazy when people ask a question. Then later reply nvm I figured it out. (And don't explain what they did) or not even reply at all.
I think I have same issue. My stock cable won't charge anymore. Do you have a link where you bought new charger? Or what store did you go to?
I ordered one from amazon and it was a knockoff that gets a red x over battery icon :/
trevor7428 said:
Thank you for posting your fix for your question. It drives me crazy when people ask a question. Then later reply nvm I figured it out. (And don't explain what they did) or not even reply at all.
I think I have same issue. My stock cable won't charge anymore. Do you have a link where you bought new charger? Or what store did you go to?
I ordered one from amazon and it was a knockoff that gets a red x over battery icon :/
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Click to collapse
Did you order cable only?
Are you sure there is nothing wrong with the charger base?
se1988 said:
Did you order cable only?
Are you sure there is nothing wrong with the charger base?
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Click to collapse
No I order this combo kit with wall charger, car charger and 30 pin USB cable. From amazon
Weird cause the car charger works amazing. Can watch Netflix w/ full brightness and still charge. While the wall charger will only charge if shut down
But about original charger. I was mistaken. I had a 6ft. Extention cord that I would plug it into cause original cord is way to short. And come to find out it was the extention causing the issue.
But I'm still interested in a Spare wall charger that actually works. Lol where did you get yours. Is it just as good as stock
trevor7428 said:
But about original charger. I was mistaken. I had a 6ft. Extention cord that I would plug it into cause original cord is way to short. And come to find out it was the extention causing the issue.
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I've experienced the same with extention cord, wonder why the amps get lost on the way into the battery?
se1988 said:
I've experienced the same with extention cord, wonder why the amps get lost on the way into the battery?
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Click to collapse
Well technically the extention cord isn't putting out the same amount of amps as the wall outlet. Especially when the gauge of the wire is way smaller most likely. But I like to use my tablet while charger and refuse to 3ft away from wall so its kinda neccessary lol

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
Click to expand...
Click to collapse
What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
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Click to collapse
I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
Click to expand...
Click to collapse
I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
Click to expand...
Click to collapse
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
Click to expand...
Click to collapse
Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

Pixel draining battery when type-c plugged in, not charging

Since my pixel finished it's automatic update today, I can't charge my phone anymore when the phone is on, weird thing is, it is actually draining the battery when type-c cable plugged in. The only way that I can get the phone to charge is to turn off the pixel completely and insert the charging cable again.
Anyone has similar problem?
cpyandy said:
Since my pixel finished it's automatic update today, I can't charge my phone anymore when the phone is on, weird thing is, it is actually draining the battery when type-c cable plugged in. The only way that I can get the phone to charge is to turn off the pixel completely and insert the charging cable again.
Anyone has similar problem?
Click to expand...
Click to collapse
Have you tried a different charger, different cable, flipping over the usb-c connector? I realize that none of these things should matter but you've gotta troubleshoot. Also, I've heard of people not actually pushing the cable all the way into the phone and not realizing it.
I had this happen once yesterday. Had to restart, then it started to charge. Used my 6p charger as well as stock -- neither worked until restarted.
cntryby429 said:
Have you tried a different charger, different cable, flipping over the usb-c connector? I realize that none of these things should matter but you've gotta troubleshoot. Also, I've heard of people not actually pushing the cable all the way into the phone and not realizing it.
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Click to collapse
Not pushing the cable in all the way happened to me once. The edge of my case held it out a bit and I didn't realize it. I just have to pay a bit more attention when plugging in

showing slow charging while connect to charge

always showing show charging when i connect to samsung charger.
any solution to get back fast charging ?
bhaavuu said:
always showing show charging when i connect to samsung charger.
any solution to get back fast charging ?
Click to expand...
Click to collapse
In 90% of cases this is caused by either a faulty cable or a faulty powerbrick. Are you sure it isn't either of it?
Else try cleaning your port, once had this issue (but with microUSB) that it charged 5%/h just because there was so much dust in the port.
Also I had one (really cheap) USB-C cable which was just working when plugging in with one dedicated side up - so when I flipped the cable 90°, it wasn't even recognizing the cable -> turn back and even fast charging worked.
No faulty cable or no any cut with cable.. its genuine..
sometime getting fast or cable charging
jaannnis said:
In 90% of cases this is caused by either a faulty cable or a faulty powerbrick. Are you sure it isn't either of it?
Else try cleaning your port, once had this issue (but with microUSB) that it charged 5%/h just because there was so much dust in the port.
Also I had one (really cheap) USB-C cable which was just working when plugging in with one dedicated side up - so when I flipped the cable 90°, it wasn't even recognizing the cable -> turn back and even fast charging worked.
Click to expand...
Click to collapse
Some time i m getting fast charging or cable charging if i reinsert pin 4 to 5 times....
jaannnis said:
In 90% of cases this is caused by either a faulty cable or a faulty powerbrick. Are you sure it isn't either of it?
Else try cleaning your port, once had this issue (but with microUSB) that it charged 5%/h just because there was so much dust in the port.
Also I had one (really cheap) USB-C cable which was just working when plugging in with one dedicated side up - so when I flipped the cable 90°, it wasn't even recognizing the cable -> turn back and even fast charging worked.
Click to expand...
Click to collapse
Any Idea that how to clean port ???? i think its dust there.
i have exactly the same problem started happening today. multiple chargers and cables still shows slow charging
Same problem with me. Please help
I use a push pin (thumbtack with a plastic head) to clean the port. I have had to do this a few times since I got the phone a couple years ago. I have scraped pretty hard the bottom of the port and not caused any damage. Of course you do need to show some restraint. I don't want to be the cause of you breaking your phone. I had the most trouble with a car charger, but also the OEM charger. The cleaning has always fixed it for me.

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