Charging port pins lifting - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hi I noticed a while ago that pin 30 on my charging port of my tablet was lifted some so I pushed it down with a toothpick. There wasnt an issue with the tablet before, it was just something I noticed. I ordered a cable from ebay, probably a knock off, and it worked for both charging (with the use of the p1000 adapter) and for data transfer. I was using the tablet mostly for debugging and movies. I recently had it charging for a while using the rocketfish usb hub and the p1000 adapter. I tried to plug in my tablet to the pc with and without the adapter and my pc was telling me that it had an unknown device plugged in. I looked up what exactly pin 30 was and it is a ground pin. My question is would that pin affect the ability for the pc to data transfer and recognize the device? The cable currently only works for charging and that is with or without the P1000 adapter. Other than that it gives me an unknown device when plugged into the pc. I dont have another tablet or cable to test so I may just order an official cable and charger if the ground shouldnt be an issue.

Have you installed Kies? Windows cannot recognize samsung galaxy devices without it

My cable stopped charging all together. I ordered another data cable to see if my original cable was faulty. Hopefully that was the problem all along.

I got my new cable in which btw is alot more sturdier than the last. I plugged it in anticipating an error and behold! My pc recognized my tablet and began to charge. The data part works because it instantly showed that the tablet was in debug mode. So my pins were not a problem, just my cheap chinese tablet cable. P.S. I did not have to install that software and if in the future I come across a problem then I will try out the software. Unless there is a benefit to installing the samsung software? feels like an iTunes type of software. Thanks for the suggestions and hopefully this will help others in the future.

:good:

Thank you for posting your fix for your question. It drives me crazy when people ask a question. Then later reply nvm I figured it out. (And don't explain what they did) or not even reply at all.
I think I have same issue. My stock cable won't charge anymore. Do you have a link where you bought new charger? Or what store did you go to?
I ordered one from amazon and it was a knockoff that gets a red x over battery icon :/

trevor7428 said:
Thank you for posting your fix for your question. It drives me crazy when people ask a question. Then later reply nvm I figured it out. (And don't explain what they did) or not even reply at all.
I think I have same issue. My stock cable won't charge anymore. Do you have a link where you bought new charger? Or what store did you go to?
I ordered one from amazon and it was a knockoff that gets a red x over battery icon :/
Click to expand...
Click to collapse
Did you order cable only?
Are you sure there is nothing wrong with the charger base?

se1988 said:
Did you order cable only?
Are you sure there is nothing wrong with the charger base?
Click to expand...
Click to collapse
No I order this combo kit with wall charger, car charger and 30 pin USB cable. From amazon
Weird cause the car charger works amazing. Can watch Netflix w/ full brightness and still charge. While the wall charger will only charge if shut down
But about original charger. I was mistaken. I had a 6ft. Extention cord that I would plug it into cause original cord is way to short. And come to find out it was the extention causing the issue.
But I'm still interested in a Spare wall charger that actually works. Lol where did you get yours. Is it just as good as stock

trevor7428 said:
But about original charger. I was mistaken. I had a 6ft. Extention cord that I would plug it into cause original cord is way to short. And come to find out it was the extention causing the issue.
Click to expand...
Click to collapse
I've experienced the same with extention cord, wonder why the amps get lost on the way into the battery?

se1988 said:
I've experienced the same with extention cord, wonder why the amps get lost on the way into the battery?
Click to expand...
Click to collapse
Well technically the extention cord isn't putting out the same amount of amps as the wall outlet. Especially when the gauge of the wire is way smaller most likely. But I like to use my tablet while charger and refuse to 3ft away from wall so its kinda neccessary lol

Related

[Q] Is everyone have this problem or only me? Charging

guys, I am having this problem from day 2 of having TF. First day was charging fine. Second day I had to play with the wire and reset the device then it charged. Today, NO CHARGING AT ALL!!!!
I tried to the piece that goes to the AC out , but still nothing happening. I connected to my PC, and it recognizes the TF and I can view its files, but with no charging!! Is that normal or what??? Does yours charge when you connected to your PC?? What should I do? Should I call Asus? if yes, what number? or should I return it to Best Buy.??
Help, please ....
I don't think the TF charges when connected to a computer but others have said it does but at a very slow rate. I've heard others say it does slowly only w the screen off as well.
It sounds like you may have a defective charger or charger port on the TF.
Do you have any other USB AC plug adaptors you could try? I know many of them don't put out the same power but may be worth a shot.
IIJBII said:
I don't think the TF charges when connected to a computer but others have said it does but at a very slow rate. I've heard others say it does slowly only w the screen off as well.
It sounds like you may have a defective charger or charger port on the TF.
Do you have any other USB AC plug adaptors you could try? I know many of them don't put out the same power but may be worth a shot.
Click to expand...
Click to collapse
I tried a different USB AC plug, but no luck. I guess I am going to return it to Best Buy.
You need to make sure your using the USB cable that came with the TF and the outlet device that came with the cable/TF...
The TF charges at a higher rate than USB from the PC. So, the TF uses a USB 3.0 cable (included - most cables purchased are USB 2.0) which had more pins and allows for faster charging/higher charge rate.
Using the computer will only "trickle" charge. Using a USB 2.0 cable with the TF setup will prevent it from charging or only "trickle" charge....
I did not use any other cable or outlet device beside the one that came with the TF.
It seems it only syncs, but it does NOT charge !!!
I took it to Best Buy they said we can refund the money to your credit or choose another tablet because they don't have it in stock.
I don't want another tablet. If I had to, I will go to iPad 2
3 days now and I am having no issues at all.
I called ASUS, and they said its from the adapter, and I can not use any USB adapter like apple's. So, they want me to send it back to them, and they will do diagnostic at everything and will return it to me.

[Q] Wall Charger dead after plugging in USB 3.0 cable

A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
Why don't you get a cheap ipad charger in the meantime. Takes longer but do the charging overnight?
Thanks for the tip. Is the propriety charger the same or do you just mean the USB wall plug end?
dainesefreak said:
A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
Click to expand...
Click to collapse
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
bbilko said:
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
Click to expand...
Click to collapse
I checked my serial number a few days ago and it was supposed to be one of the ok ones.
I also took the thing to pieces as much as I could without resorting to a screwdriver. It's been left out over night and put back together a few times.
The whole thing doesn't look to be the best put together electrical item I've seen. In fact my Desire charger makes it look like some 5p Chinese shonk, oh err hang on a minute it is.
Just looking at iPad chargers now.
Same thing with me and extension off ebay one day after I got it. What I had to do was a factory reset to get it to show the charge icon. Now it's been fine since going on 2 weeks now.
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
lacrossev said:
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Funny you should say that, I was all about to give up and then gave it the tap of life on the window ledge and it started working again. The annoying part was that I'd moved it from the usual changing point to test it out so I have had to very gingerly move it back.
It's still working but I'm not sure how long it will last. I think that maybe the USB lead must have move something out, which is odd as it was a really loose light connection. The upshot is the charger is now going to be left untouched and the USB 3.0 lead is going in the bin.
Not really a robust item the wall charger!
Yes, mine was one of the good ones too....
Sent from my Transformer TF101 using XDA Premium App
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I second this.....same has happened several times to me when trying to get usb 3 cable to act as charger lead extension. Just leave it unplugged for 15- 20 mins and all ok.
Charger or dock battery??
I don't know the inner-workings between the charging adapter, the USB cable and pins - and the dock battery itself so I thought I'd throw this out there:
My dock battery has stopped charging. I can plug the tablet into the dock - have the dock plugged into the wall - and the tablet itself will charge (and the adapter will heat up) - but as soon as I remove the tablet, the adapter cools down, and the dock battery never charges (just blinks orange forever).
I've just been assuming all along that it was the dock or the dock battery that had gone bad for some reason.
But would it be possible that it could be a pin / cable / adapter issue instead?
I wonder if different pins control the charging of the tablet vs the charging of the dock?
I'm *hoping* it's the dock itself because at least I can still return that and wait for another to come in stock. But if it's the adapter or cable, it looks like I'd be SOL and have to send my whole freakin tablet back for a replacement!
I'm sitting on hold with Asus now because last night neither my tablet or dock would charge. I do not have the extension cable but have one on order from Ebay. I was planning to test all the pins on the cable while the unit was charging to figure out which additional pins are communicating with the charger to start the charge. While sitting on hold I came across this post and decided to try the charger again and now my tablet is charging. Will try the dock once I'm fully charged.
I love my TF but this charging stuff is micky mouse. I hear some people can charge connected to a PC, I have never been able to. Now I need to do some more searching to see who had what extension cable from where.
Check the thread link in my signature to see my finding for making a cable to allow charging from other sources.
It's all a bit of pot luck by the sounds of it.
Don't leave it on charge over night, don't plug the wrong sort of USB lead in and don't move the charger.
I think I'll be buying some £2 Ebay charger as soon as they appear, can't be any worse.
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
jschmier said:
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
Click to expand...
Click to collapse
+1, I had a "[email protected]# no this isnt happening" moment. Still waiting for my extension cable.
12 foot cable
AcidCool2K said:
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
Click to expand...
Click to collapse
Ultra also makes this cable in a 12 foot length. Part #U12-40579. I have both the 6 foot and 12 foot lengths and they charge my 32TF and dock without issues.Both can be purchased from CompUSA.

[Q] Broken Micro USB Port

Okay so my usb port has been a bit annoying the past week - where i had to vigorously wiggle the cable to get it to charge or to sync (and even when it did decide to connect to the computer, it would chop out eventually)
But now it's no longer charging or being recognized by my comp
It's strange because the headphone adapter was working fine, and so was the usb host, but it just wont charge anymore - I effectively now have a dead TG01
Currently, i'll get the orange light, telling me it's charging, but when i try to power on, nothing happens...
So i'm thinking a new USB port which is where I need some help: I'm not sure on what part to get
But maybe This is the one? Comparing the images with the ones found on the net of the TG01 (Yep - I still haven't got mine open yet)
But yeah, just a heads up on whether you think it would work would be epic, or whether you think i should just try a different battery/charger/throw it away (Although i'm almost certain it's the port, as it was working intermitently before - it's now gone altogether)
are u using only usb to charging or an wall charger?
djtonka said:
are u using only usb to charging or an wall charger?
Click to expand...
Click to collapse
Wall charger, but i tried USB, and still no luck
It just wont charge at all, regardless of the orange light when plugged in now that it's off (though i wouldn't get it when the phone did still have charge left and was therefore still switched on...)
BUMP: Any ideas you clever people? Just some guidance would be nice...
I'm still without my beloved TG01, I'm having to use a **** old Samsung G600
I do have some problems of my own with my USB cable. I believe the problems are due to the cable, though. The wall charger works fine. The USB cable that I use, has to stay somehow "forced"... imagine having the cell laying face up on a desk. The USB cable gets out and is forced by a small pen that stays right near the cellphone, to have a 30% slope upwards, so pushing a bit the cable onto the upper part of the USB port. I do know that you are telling us a different issue, however, maybe this way you could check whether it's just a broken connection and not a completely dead port.
No, this sounds like the exact issue i had...
It was like this with the Charger and USB - where i had to force it to be recognised or charged, and it would still cut out after a while - and wiggling it or knocking it wouldn't actually affect it, it would be of it's own accordance...
But it was strange because the headphone adapter worked fine...
Nothing happens at all now though
Are you try: Settings- Connections- USB to PC- unmark Enable advanced network functionality
I can't turn the phone on because it wont charge, so it's not that
Battery may be defective. Try with any 5V charger, connect directly to battery pin in 10 min
Hi
It vaguely remembers me of something I read on the forum about different micro usb (explaining my different cables do not connect just the same, some easy, some bit forced); I think there also was a drawing. (but I don't have time to search for the exact thread; it was not the "solving usb port mistery one))
Maybe your earphone adaptator don't have exactly the same as your charger? And if it is not battery trouble, find a charger with the "very right" micro usb plug?
Thank you both so much for your response:
I understand why you say it could be the battery problem with the charger - but it doesn't explain the intermittent connection with my computer when using the USB cable. Which is convincing myslef more and more that it's a port problem
One solution for now would be to buy one of these cheap external battery chargers from eBay, but it would mean i still wouldn't be able to use sync using the USB cable and i'm a bit conscious on whether the charger is safe and wont fry my battery
Which is why i'm leaning towards having a stab at reparing it myself
It'd solve the issue directly and it'd be a safer and more secure solution too... (the external charger would have to be ordered in from Hong Kong eBay)
I'm having what seem to be exactly the same problems. I have used 2 x usb based chargers on it - and neither work (whereas they had been working for the past 6 months). Got a mains charger last week - was working for a while - but as of right now, no longer works.
I'm not sure what else to do. I will try later to use the other adapter I have for connection to usb keyboard. The strange thing is - this will probably work but charging won't!
So....is it the micro usb port that's broken? (strange if it is but still works for data)
OR
could it be the battery?

[Q] Nexus S (i9020a) Charge on an angle?

Hello
I am not sure how to properly explain this but hopefully someone understands what is going on.
My Nexus S (i9020a) doesn't charge properly. The original Micro USB cable that came with my phone frayed and no longer works so I went and picked up a third party one for $20. For some reason my phone will only either charge on an angle or upside down with this charge cable.
(It isn't the cable its self it works perfectly on everything else Micro USB wise)
I do find it weird that I originally thought it was the USB port on the phone that was dying so I cracked it open and there seemed to be no sign of destruction on the board so I put it back together. I then plugged it into my Nexus 7 Asus wall charger with the Asus cable and the phone charges properly no angles or upside down.
Any suggestions besides buying a $24 charger from Google?
Things I have tried:
1: Different wall chargers
(Nexus S wall charger + 3rd party M-USB):crying:
(Original Galaxy Tab 7.0 Wall charger + 3rd party M-USB):crying:
(Asus Nexus 7 wall charger + Asus M-USB):good:
2:Cracking the phone open to check the usb port on the board.
Phone: Nexus S i9020a
Carrier: Telus
Rooted: No
Version: 4.1.1
PS: Let me know if you need anymore information.
The thumbnail below is what I mean by Charge on an angle.
I doubt opening your phone will show you if the usb port is broken, unless you opened it previously. The most likely problem is that your USB port is worn out, dirty, etc and it's having trouble making contact with the cable ('charging at an angle' is usually caused by this). My recommendation is to try to clean it. First power off your phone, then try sticking something that can scrape the little metal pads in the usb port. Be careful that you don't bend or snap anything inside or outside the phone, so be very gentle.
Another possible reason, which is a problem I've run into myself, is that the charger you're using just doesn't work with the phone. My Nexus S doesn't charge when I connect it to a generic USB charger in my car, nor does it charge with most wall chargers and the original Wall charger that came with my phone was DOA. The only way for me to charge my phone is at my computer or with some wall chargers that, I guess, output more amps (I'm noob when it comes to electrical stuff! ). If it doesn't charge in one USB port, try connecting to another one and/or switching cables.
If it doesn't charge at your computer, then it's probably dirty.
AlexRamallo said:
I doubt opening your phone will show you if the usb port is broken, unless you opened it previously. The most likely problem is that your USB port is worn out, dirty, etc and it's having trouble making contact with the cable ('charging at an angle' is usually caused by this). My recommendation is to try to clean it. First power off your phone, then try sticking something that can scrape the little metal pads in the usb port. Be careful that you don't bend or snap anything inside or outside the phone, so be very gentle.
Another possible reason, which is a problem I've run into myself, is that the charger you're using just doesn't work with the phone. My Nexus S doesn't charge when I connect it to a generic USB charger in my car, nor does it charge with most wall chargers and the original Wall charger that came with my phone was DOA. The only way for me to charge my phone is at my computer or with some wall chargers that, I guess, output more amps (I'm noob when it comes to electrical stuff! ). If it doesn't charge in one USB port, try connecting to another one and/or switching cables.
If it doesn't charge at your computer, then it's probably dirty.
Click to expand...
Click to collapse
Thanks for input.
I don't think the plug is worn out since it works perfectly with my Nexus 7 charger. I did look into the bottom of the phone and it does look a little dirty so that could be a small part of the issue but that doesn't explain why it it would work perfectly with one charger and not another. It does sound like it could be just the wall chargers I am using are not as good as the Nexus 7 charger (When I use the nexus 7 cable and charger the cable seems to fit alot better and it very firm when it is plugged in where when I plug in my 3rd party cable it is loose and feels like it is going to fall out. I might just buy the extra asus charge set from google since I know its a 100% work rate. was just hoping I wouldn't have had to spend that on just a wall chargers. >...<

Charger?

Ok, I've tried to search the net before posting but I can't find anything. I have no idea how to use this charger, the actual wire part on the end isn't a usb plug to go into the plug part, it's like an over sized iphone 5 type deal. What do I do as I tried to put it in the plug but didn't want to force it?
Hold charger facing 1+ logo up.
Hold USB cable with the gold-plated contacts facing up
Now push USB cable into Charger.
Is it so difficult?
You put the angled end into the base unit on the side that has the red one.
Sent from my One using XDA Premium 4 mobile app
Wow such a silly thread hahahahahahahahahahaha
oh lord, its the same as a usual charger
Wooooooooowwwwee
Sent from my One using Tapatalk
C-4Nati said:
Ok, I've tried to search the net before posting but I can't find anything. I have no idea how to use this charger, the actual wire part on the end isn't a usb plug to go into the plug part, it's like an over sized iphone 5 type deal. What do I do as I tried to put it in the plug but didn't want to force it?
Click to expand...
Click to collapse
I THINK you talk about the cable not looking like your average USB cable, correct?
While it's a rather uncommon format, I've seen several USB thumb drives in this rather strange format, it fits a normal USB-port perfectly.
The only downside is that you may be able to plug it in the wrong way - resulting in no juice and no data.
Don't like the charger that comes with the OPO the uk adaptor makes it look awful and sticks out a lot. I am going to use my old HTC adaptor that has USB. Currently using my blackberry charger but it seems to be taking ages.
I know this is to do with voltage or whatever, can someone with more knowledge tell me what volts/amps the OPO charger is compaired to other USB AC chargers?
paul211b said:
Don't like the charger that comes with the OPO the uk adaptor makes it look awful and sticks out a lot. I am going to use my old HTC adaptor that has USB. Currently using my blackberry charger but it seems to be taking ages.
I know this is to do with voltage or whatever, can someone with more knowledge tell me what volts/amps the OPO charger is compaired to other USB AC chargers?
Click to expand...
Click to collapse
The OPO Charger has an output of 2Amps. Quick charging..
Likely your older Blackberry chargers have an output and slower charge rate because it is 0.8A or 800mAh
C-4Nati said:
Ok, I've tried to search the net before posting but I can't find anything. I have no idea how to use this charger, the actual wire part on the end isn't a usb plug to go into the plug part, it's like an over sized iphone 5 type deal. What do I do as I tried to put it in the plug but didn't want to force it?
Click to expand...
Click to collapse
Haahaha, don't be worry man I had the same problem when I first got mine. I was just being too cautious, just push the little bugger into your device . In fact I was so cautious i actually put a support ticket in, when I realized i just didn't push the charger piece in all the way i felt pretty stupid.

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