enable WiFi Calling on unlocked S8 - Samsung Galaxy S8 Guides, News, & Discussion

I purchased my S8 from Samsung official website, and the model is G950U1.
Becuase the terrible indoor signal, I have to enable the wifi calling. But the original firmware does not support me to enable because it is not recognized as AT&T Galaxy S8.
I tried to flash the ROM and somehow the CSC changed from XAA to VZW. And the starting logo became Verizon logo.
So how to fix?
After paying a visit to AT&T store, I know the correct firmware should be G950USQU1AQGL. But you could not find it anywhere. So I take a step back to flash the ROM G950USQS1AQF7 and problem solved.
Most important tips:
If your CSC is not ATT and the model is G950U1, using SamFirm to download and flash that ROM first. After correct the CSC to ATT, then flash ROM G950USQS1AQF7.
If you get any problem in flashing ROM, use Odin PriceComsy.

Did you just flash the VAC or HOME_CSC or just the User Files? I still don't WANT the ATT bloatware.
Sent from my SM-N950U using Tapatalk

R0ckPanda said:
I purchased my S8 from Samsung official website, and the model is G950U1.
Becuase the terrible indoor signal, I have to enable the wifi calling. But the original firmware does not support me to enable because it is not recognized as AT&T Galaxy S8.
I tried to flash the ROM and somehow the CSC changed from XAA to VZW. And the starting logo became Verizon logo.
So how to fix?
After paying a visit to AT&T store, I know the correct firmware should be G950USQU1AQGL. But you could not find it anywhere. So I take a step back to flash the ROM G950USQS1AQF7 and problem solved.
Most important tips:
If your CSC is not ATT and the model is G950U1, using SamFirm to download and flash that ROM first. After correct the CSC to ATT, then flash ROM G950USQS1AQF7.
If you get any problem in flashing ROM, use Odin PriceComsy.
Click to expand...
Click to collapse
let me correct: even I could see the option to enable the wifi calling. It does not work. And I called the AT&T service, the answer is the AT&T system considers this device not an AT&T original device and can not enable HD Voice and therefore cannot enable the wifi calling.
So the conclusion is, if you want an unlocked phone with WIFI calling, go iPhone!

R0ckPanda said:
let me correct: even I could see the option to enable the wifi calling. It does not work. And I called the AT&T service, the answer is the AT&T system considers this device not an AT&T original device and can not enable HD Voice and therefore cannot enable the wifi calling.
So the conclusion is, if you want an unlocked phone with WIFI calling, go iPhone!
Click to expand...
Click to collapse
I have read other treads and some people went to ATT store and recorded IMEI form another Galaxy s8, then called customer support and they have added that IMEI to the users account.

Charkatak said:
I have read other treads and some people went to ATT store and recorded IMEI form another Galaxy s8, then called customer support and they have added that IMEI to the users account.
Click to expand...
Click to collapse
Doing the above will get the volte working, but not wifi calling on ATT. ATT is actively checking the imei of the phone being used to allow wifi calling. If you want wifi calling to work on ATT you need an ATT branded phone or an Iphone.

gschroer said:
Doing the above will get the volte working, but not wifi calling on ATT. ATT is actively checking the imei of the phone being used to allow wifi calling. If you want wifi calling to work on ATT you need an ATT branded phone or an Iphone.
Click to expand...
Click to collapse
Im having a similar issue.. on USA ATT, have 950U1.. cant enable volte/hd calling which they say is needed for s3 watch numbersync.. i mentioned the card swap trick to get hd voice working and numbersync, they claim the system will do a sweep every so often and disable the feature even if you do this (so both numbersync and hd voice would then fail eventually)
---------- Post added at 01:08 PM ---------- Previous post was at 01:07 PM ----------
R0ckPanda said:
let me correct: even I could see the option to enable the wifi calling. It does not work. And I called the AT&T service, the answer is the AT&T system considers this device not an AT&T original device and can not enable HD Voice and therefore cannot enable the wifi calling.
So the conclusion is, if you want an unlocked phone with WIFI calling, go iPhone!
Click to expand...
Click to collapse
So your flashing didnt enable hd voice i take it, in the end?
One att rep recommended going to the samsung experience store and flashing with att firmware/bloatware.. but then another rep said this wouldnt work. Did this csc flash involve wiping the phone too?

markm75 said:
Im having a similar issue.. on USA ATT, have 950U1.. cant enable volte/hd calling which they say is needed for s3 watch numbersync.. i mentioned the card swap trick to get hd voice working and numbersync, they claim the system will do a sweep every so often and disable the feature even if you do this (so both numbersync and hd voice would then fail eventually)
---------- Post added at 01:08 PM ---------- Previous post was at 01:07 PM ----------
So your flashing didnt enable hd voice i take it, in the end?
One att rep recommended going to the samsung experience store and flashing with att firmware/bloatware.. but then another rep said this wouldnt work. Did this csc flash involve wiping the phone too?
Click to expand...
Click to collapse
Not sure what you mean by "card swap"? You need to get an imei from an ATT branded S8 phone. Call and say you got a new phone and need to update your account and them give them the ATT branded phone's imei. You do not need the sim card from the ATT branded phone. This will give you an account with advanced calling features, that includes VoLte. They will not remove the advanced calling features from your account based on the phone you are actively using. I've been using the same imei from an ATT floor model phone on four lines for over five years and after using many different phones they have never changed the original account. You also need to flash the phone with ATT firmware. This will allow you to use VoLte and it will continue to work unless your call them and change your account to one that doesn't have advanced calling features.

gschroer said:
Not sure what you mean by "card swap"? You need to get an imei from an ATT branded S8 phone. Call and say you got a new phone and need to update your account and them give them the ATT branded phone's imei. You do not need the sim card from the ATT branded phone. This will give you an account with advanced calling features, that includes VoLte. They will not remove the advanced calling features from your account based on the phone you are actively using. I've been using the same imei from an ATT floor model phone on four lines for over five years and after using many different phones they have never changed the original account. You also need to flash the phone with ATT firmware. This will allow you to use VoLte and it will continue to work unless your call them and change your account to one that doesn't have advanced calling features.
Click to expand...
Click to collapse
Thanks for the reply.. i thought maybe i could borrow a friends phone, put my att sim card in his.. activate numbersync and maybe call att to enable the advanced features (or is it automatic).. then put the card back in my s8.. att seems to suggest the system would do a sweep and tag the imei as non att and it would deactivate.
i've not considered i could do the give them a branded imei number? how would that work, if someone else claimed that phone then there would be trouble and a conflict..
From this other thread, this one person so far, seems to suggest that flashing with the firmware (verizon?) made theirs work, but i'm not clear on the details on what steps to take to do the actual flash, i think its as simple as maybe some version of odin plus the firmware file but unsure.. they did not do a branded att phone imei number and their volte is working.. i guess this carrier flash takes care of it somehow (but even att told me it would work, then retracted and said no it wouldnt, so who knows).

Related

Sprint + 955FD not compatible, no wifi calling

Bought 955FD myself here in saudi.
Followed instructions to make "cumulative 5 minute call" with middle east/north africa sim: regional unlock.
1st issue: wifi calling available?
Searched settings for wifi calling. Initially something pops up, such as an option but it asked for ?phone number? I dont recall, was too excited about getting ready to pop in sprint sim from edge6.
During this search i was waiting for smart switch to execute bringing files from edge6.
When its all done i see nothing about wifi calling on 955FD.
2nd issue: activating 955FD to Sprint network.
Called Sprint, they asked for HEX gave them the IMEI number, then informed phone is not compatible.
They informed me i could go into sprint store and have them flash the device to place it on sprint's system. But that didnt sound confident. The phone is not compatible but can be flashed.
I was told once before by sprint international they have special sims to be used on foreign devices. But after failed activation informed me the international sim would not work either. I am never satisfied with first tier help/information from sprint.
I am open any advice. Last hope is to switch to TMobile which i read in another xda forum it will work. But i am concerned about the wifi calling mainly.
If you're rooted, then flash the CSC selector and select TMB. It will bring you wifi calling and Volte in TMOBILE, Not sure Exynos model will support Sprint CDMA..
I'm using it in Tmobile.. Mine is G955F
Sent from my SM-G955F using Tapatalk
Not rooted. Never tried that before. Trying to stay away from that effort.
Must it be rooted to be used on Tmobile?
2nd issue: activating 955FD to Sprint network.
Called Sprint, they asked for HEX gave them the IMEI number, then informed phone is not compatible.
Click to expand...
Click to collapse
As SBR said above, Exynos does not support CDMA. Sprint is CDMA. Your rep was correct.
rkennison said:
As SBR said above, Exynos does not support CDMA. Sprint is CDMA. Your rep was correct.
Click to expand...
Click to collapse
Thank you. Would them offering to flash the device be worth a try for experimental purpose?
No. The Exynos chip does not support CDMA. That is only in the Qualcom chip. The problem lies in your CPU, not software.
You have two different types of cellular networks, CDMA and GSM. Sprint and Verizon use CDMA while everyone else (in the world) uses GSM.
Kind of just an FYI, in which case your phone will work on T-Mobile, but not sure about the extra steps with WiFi calling (though, if it's on these forums, then you should be set there too).
Will update about wifi calling feature after I speak to Mobile in few weeks upon returning to stattes.
Thanks.
955FD on T-Mobile
After signing up with Tmobile i am 99% all good. Only problem is no wifi calling feature has appeared.
J_blaze114 said:
After signing up with Tmobile i am 99% all good. Only problem is no wifi calling feature has appeared.
Click to expand...
Click to collapse
WiFi calling on TMobile requires the TMobile firmware (which isn't available on the 955FD model, obviously).
Even unlocked US phones from Samsung can't use WiFi calling on TMobile unless they flash TMobile firmware.
You cannot flash the TMobile firmware on your device.
Skander1998 said:
WiFi calling on TMobile requires the TMobile firmware (which isn't available on the 955FD model, obviously).
Even unlocked US phones from Samsung can't use WiFi calling on TMobile unless they flash TMobile firmware.
You cannot flash the TMobile firmware on your device.
Click to expand...
Click to collapse
So my only option is to use DIGITS app by tmobile. Not bad but overall happy with my choice to buy this model...so far.

WiFi Calling on Factory Unlocked S8+

A couple of weeks back, I purchased a factory unlocked S8+ Model #G955U1, Baseband Version G955U1EU1AQE3 (The AT&T Galaxy S8+ has different Model and Build #s), inserted my AT&T SIM card and have been using it since. Then I decided to activate WiFi calling, however, unlike my wife's iPhone 7, my Galaxy does not have the option to enable WiFi calling (this option should be under Settings>Connections). After some research, I found out that this a carrier feature which AT&T must provision. When I asked them to do it, they provisioned it on my wife's iPhone 7 but not on my Galaxy, so I called them again and asked them to provision it on the Galaxy. Although they insist that they did, the feature does not show up on under AT&T Devices (It shows up under the iPhone but not the Galaxy). After spending no less than two hours speaking to three agents, I learned that AT&T does not have in their data base the IMEI number of the Galaxy because it was not purchased through them. So obviously, not having an IMEI number, the WiFi calling feature is not going to be pushed to my Galaxy. Not being able to solve the problem, they escalated it to another level who is supposed to contact me two days from now. A friend purchased his Galaxy S8+ through AT&T and the WiFi calling option is there in Settings>Connection and he is able to toggle it on or off. When I used AT&T's IMEI Verification tool, the result was "Device is compatible but we cannot find matching SIM card".
Any and all input would be appreciated.
Same here. Looks like wifi calling is not a feature that is available on the unlocked version unfortunately. Same with using LTE while on calls and built in visual voicemail :/
You have some advantages going unlocked but you lose some things too.
Sent from my iPhone using Tapatalk
But you can always use Odin to flash the ATT firmware to the unlocked device. There's plenty of threads here regarding this very subject.
Mr. Orange 645 said:
But you can always use Odin to flash the ATT firmware to the unlocked device. There's plenty of threads here regarding this very subject.
Click to expand...
Click to collapse
True, just keep in mind that future att updates can't be done via OTA - which can be a pain too.
Sent from my iPhone using Tapatalk
With the unlocked s8+ i've found that wifi calling and volte only worked on T-Mobile, I tried it with T-Mo and verizon. It stinks that ATT cant be more like T-Mo with accepting non branded devices
Poison423 said:
With the unlocked s8+ i've found that wifi calling and volte only worked on T-Mobile, I tried it with T-Mo and verizon. It stinks that ATT cant be more like T-Mo with accepting non branded devices
Click to expand...
Click to collapse
Same here. No issues with wi-fi calling on T-Mobile network. I also have the same unlocked phone.
Edited. Read the thread
Gr8man001 said:
Same here. No issues with wi-fi calling on T-Mobile network. I also have the same unlocked phone.
Click to expand...
Click to collapse
I am pleasantly surprised and a bit puzzled because when I spoke to T-Mobile Tech yesterday, she could not confirm if WiFi calling will work on unlocked S8+. If I can be assured that it will work, I will switch to T-Mobile.
Please do me a great favor and check if your unlocked S8+ has the same Model and Build Numbers as mine. Here are my numbers:
Model #G955U1
SM-G955UZKAXAA
Baseband Version G955U1EU1AQE3
Thank you.
TheBoozer said:
I am pleasantly surprised and a bit puzzled because when I spoke to T-Mobile Tech yesterday, she could not confirm if WiFi calling will work on unlocked S8+. If I can be assured that it will work, I will switch to T-Mobile.
Please do me a great favor and check if your unlocked S8+ has the same Model and Build Numbers as mine. Here are my numbers:
Model #G955U1
SM-G955UZKAXAA
Baseband Version G955U1EU1AQE3
Thank you.
Click to expand...
Click to collapse
All the information you provided matched with my phone. As a matter of fact, I also tried my friends SIM who is on MVNO called Mint Mobile that runs on T-mobile network. Mint also allowed me to make wi-fi calling. I am surprised that t-mobile rep could not confirm this feature because this feature is on by default! If I don't want to make wifi calls, I have to turn it off. The only little annoying part is that you get constant notification," Calls will be made over WiFi". Even when you block this notification, it will reappear on the reboot
Gr8man001 said:
All the information you provided matched with my phone. As a matter of fact, I also tried my friends SIM who is on MVNO called Mint Mobile that runs on T-mobile network. Mint also allowed me to make wi-fi calling. I am surprised that t-mobile rep could not confirm this feature because this feature is on by default! If I don't want to make wifi calls, I have to turn it off. The only little annoying part is that you get constant notification," Calls will be made over WiFi". Even when you block this notification, it will reappear on the reboot
Click to expand...
Click to collapse
Thank you indeed for your response. When I got my S8+ and before inserting AT&T SIM, this feature was NOT listed under Settings>Connections. I was informed by a Samsung agent that the carriers will push this feature to the phone through their SIM after they provision the feature. So now since my SIM is AT&T and my phone is unlocked, and its IMEI number is not in AT&T's data base, I don't have the feature listed.
Unfortunately, I can't comment on at&t network. On t-mobile, I did not have to do anything except during the initial setup, I was asked if I was ok to make wifi phone calls when a wifi connection was available & the signal was strong. I still have the option not to use this feature. You may wantvto visit a t-mobile store or find a friend who is on t-mobile network. It might not be a bad idea to reset the phone (after backing up) when you get the new sim card. Good luck ?
Gr8man001 said:
Unfortunately, I can't comment on at&t network. On t-mobile, I did not have to do anything except during the initial setup, I was asked if I was ok to make wifi phone calls when a wifi connection was available & the signal was strong. I still have the option not to use this feature. You may wantvto visit a t-mobile store or find a friend who is on t-mobile network. It might not be a bad idea to reset the phone (after backing up) when you get the new sim card. Good luck ?
Click to expand...
Click to collapse
Very good advice, thank you again for all your help.
on my s8+ wifi calling option is found in the phone settings , simply open the phone app hit those 3 dots , choose settings and wifi calling is at the bottom of the options .
peekie said:
on my s8+ wifi calling option is found in the phone settings , simply open the phone app hit those 3 dots , choose settings and wifi calling is at the bottom of the options .
Click to expand...
Click to collapse
I switched yesterday from AT&T to T-Mobile and immediately the wifi calling showed up in Phone Settings as you mentioned. However before switching from AT&T to T-Mobile, wifi calling was not anywhere to be found.
TheBoozer said:
I switched yesterday from AT&T to T-Mobile and immediately the wifi calling showed up in Phone Settings as you mentioned. However before switching from AT&T to T-Mobile, wifi calling was not anywhere to be found.
Click to expand...
Click to collapse
That's because WiFi calling and VoLTE are not available on ATT using the US Unlocked device. You have to either buy an ATT carrier version, or flash the ATT firmware to your current device.
Try to reset to factory defaults with sim inside
I'm on Argentina and with unlocked software i got wifi calling when the device is set up with my sim inside
Mr. Orange 645 said:
That's because WiFi calling and VoLTE are not available on ATT using the US Unlocked device. You have to either buy an ATT carrier version, or flash the ATT firmware to your current device.
Click to expand...
Click to collapse
I found that after wasting several hours with AT&T's techs. The 3rd option is to dump AT&T and switch to a carrier that has wifi calling available for unlocked S8/S8+ phones such as T-Mobile.
Wi-Fi Calling works great for me
TheBoozer said:
A couple of weeks back, I purchased a factory unlocked S8+ Model #G955U1, Baseband Version G955U1EU1AQE3 (The AT&T Galaxy S8+ has different Model and Build #s), inserted my AT&T SIM card and have been using it since. Then I decided to activate WiFi calling, however, unlike my wife's iPhone 7, my Galaxy does not have the option to enable WiFi calling (this option should be under Settings>Connections). After some research, I found out that this a carrier feature which AT&T must provision. When I asked them to do it, they provisioned it on my wife's iPhone 7 but not on my Galaxy, so I called them again and asked them to provision it on the Galaxy. Although they insist that they did, the feature does not show up on under AT&T Devices (It shows up under the iPhone but not the Galaxy). After spending no less than two hours speaking to three agents, I learned that AT&T does not have in their data base the IMEI number of the Galaxy because it was not purchased through them. So obviously, not having an IMEI number, the WiFi calling feature is not going to be pushed to my Galaxy. Not being able to solve the problem, they escalated it to another level who is supposed to contact me two days from now. A friend purchased his Galaxy S8+ through AT&T and the WiFi calling option is there in Settings>Connection and he is able to toggle it on or off. When I used AT&T's IMEI Verification tool, the result was "Device is compatible but we cannot find matching SIM card".
Any and all input would be appreciated.
Click to expand...
Click to collapse
To access Wi-Fi calling you need to open your phone app and hit the settings button in the top right corner and then scroll all the way to the bottom and it will be there.
Goldenstreak76 said:
To access Wi-Fi calling you need to open your phone app and hit the settings button in the top right corner and then scroll all the way to the bottom and it will be there.
Click to expand...
Click to collapse
Unlocked US version it isn't there on AT&T.
This is a Samsung Issue not AT&T...according to Samsung
The following is a record of your online chat.
General Info
Chat start time November 15, 2017 3:42:19 PM EST
Chat end time November 15, 2017 4:00:23 PM EST
Duration (actual chatting time) 00:18:03
Operator Rohit K
Chat Transcript
Info: Thank you for choosing to chat with us. An agent will be with you shortly.
Info: You are now chatting with Rohit K.
Rohit K: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
You: how do i turn on HD voice on my s8+ on the att network?
Rohit K: I'll help you with the required information.
You: wi fi calling
Rohit K: Here are the steps.
Rohit K: Go to Settings. Tap Advanced Calling under WIRELESS NETWORKS. Tap Advanced Calling again to turn it On or Off.
You: I've gone through the steps outlined in your Wi-Fi calling setup but when I do the search no wi-fi calling shows up in the search
Rohit K: Just to confirm, is it a unlocked phone?
You: yes
Rohit K: Unfortunately, we cannot use the wifi calling option on the unlocked phones. Samsung is working on this issue.
You: That's odd....you would think it would work better. HOw long has it been an issue?
You: I just got my phone yesterday
Rohit K: The WiFi calling feature is disabled on the unlocked phones, as we can use any carrier on the unlocked phones.
Rohit K: You'll find it on the carrier enabled phone.
You: How can I exchange this phone for a new att phone
Rohit K: May I know the place of purchase?
You: Samsung.com
Rohit K: Yes, you can return the phone with in 15 days from the date of purchase.
Rohit K: We have a dedicated order support team, for your convenience I'll share the contact number of our dedicated team. Once contact them, they'll help you in exchanging the phone.
Rohit K: you may call us toll-free at 855-726-8721,
seven days a week, 9 a.m.-9 p.m. EST with your order
number.

Can I use an ATT S8+ on Verizon's network?

Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
I heard that the phone will work, you'll need to flash the Verizon firmware onto the AT&T phone.
Thanks Richie. Do you think that Verizon is telling me that the IMEI is "incompatible" because I may need to flash another firmware to enable CDMA? Or are some versions of the S4+ really incompatible on their network.
May there be possible success to get them to activate it anyway?
kebas239 said:
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
Click to expand...
Click to collapse
kebas239 said:
Thanks Richie. Do you think that Verizon is telling me that the IMEI is "incompatible" because I may need to flash another firmware to enable CDMA? Or are some versions of the S4+ really incompatible on their network.
May there be possible success to get them to activate it anyway?
Click to expand...
Click to collapse
Do you already have an active Verizon SIM card? Like in another phone?
Mr. Orange 645 said:
Do you already have an active Verizon SIM card? Like in another phone?
Click to expand...
Click to collapse
I do not - only because I'm coming from an S4 (which has the larger SIM card). I had to get a new one.
kebas239 said:
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
Click to expand...
Click to collapse
The IMEI thing and Verizon not provisioning your phone to activate on their network is the ONLY obstacle you have.
All the US S8/S8+/Note8 variants are identical and can be cross-flashed to whatever carrier you want. You can easily grab the VZW firmware and flash it on to your AT&T device, fully converting it, however the IMEI won't be in Verizon's system since your particular phone wasn't sold by Verizon.
Somehow get around that and your phone will be fully compatible on VZWs network.
kebas239 said:
Thanks Richie. Do you think that Verizon is telling me that the IMEI is "incompatible" because I may need to flash another firmware to enable CDMA? Or are some versions of the S4+ really incompatible on their network.
May there be possible success to get them to activate it anyway?
Click to expand...
Click to collapse
Don't worry about what Verizon reps are telling you because most often than not they are following a standard procedure. And they only Input your IMEI into a service like this one:https://www.verizonwireless.com/bring-your-own-device/#checkDevice
As your IMEI is for an AT&T phone, the brand model has an A appended at the end (as in AT&T).
However, you should still investigate this issue and try the steps recommended by the other guys. You will be able to use your phone with a VZV sim without reaching to Verizon
kebas239 said:
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
Click to expand...
Click to collapse
I have an AT&T S8 + on Verizon's network, had to unlock the phone, I did flash VZV firmware.
Works for me.
Thanks all for the responses! So it does look like I can do it then, but I just need to get Verizon to activate the new SIM. Think if I could find another phone that's compatible, throw the SIM in, activate, then switch the SIM to the S8+ it would work? (Assuming I've flashed the Verizon firmware on it).
Also, I'm trying to find out how to flash the phone properly. I don't really need root, but I'll take it if its easy. Thinking in my scenario, I'd follow this thread, correct?
https://forum.xda-developers.com/ve...opment/rom-s8-allcarriersrootedstock-t3659232
kebas239 said:
Thanks all for the responses! So it does look like I can do it then, but I just need to get Verizon to activate the new SIM. Think if I could find another phone that's compatible, throw the SIM in, activate, then switch the SIM to the S8+ it would work? (Assuming I've flashed the Verizon firmware on it).
Also, I'm trying to find out how to flash the phone properly. I don't really need root, but I'll take it if its easy. Thinking in my scenario, I'd follow this thread, correct?
https://forum.xda-developers.com/ve...opment/rom-s8-allcarriersrootedstock-t3659232
Click to expand...
Click to collapse
Yes, if you can get VZW to activate a nano SIM then all you have to do is pop it in your S8+, and it will work perfectly.
You don't HAVE to flash the Verizon firmware, but you'll won't be able to use certain features such as VoLTE and WiFi calling with the ATT firmware, so I recommend it. Not a necessity though.
To change carrier firmware, follow this thread:
https://forum.xda-developers.com/galaxy-s8+/how-to/snap-guide-flashing-standard-fw-carrier-t3627255
Can't help you with rooting. Sorry, I stopped rooting my phones long ago.
Mr. Orange 645 said:
Yes, if you can get VZW to activate a nano SIM then all you have to do is pop it in your S8+, and it will work perfectly.
You don't HAVE to flash the Verizon firmware, but you'll won't be able to use certain features such as VoLTE and WiFi calling with the ATT firmware, so I recommend it. Not a necessity though.
To change carrier firmware, follow this thread:
https://forum.xda-developers.com/galaxy-s8+/how-to/snap-guide-flashing-standard-fw-carrier-t3627255
Can't help you with rooting. Sorry, I stopped rooting my phones long ago.
Click to expand...
Click to collapse
This is great information! I'll call back Verizon and knowing all this I have something to back myself up with to at least try to convince them to activate the SIM (if not, I'll find a temporary phone to activate).
Thank you (and everyone else) for all the help!
I was able to get Verizon to activate the SIM and IMEI of the new S8. When I checked my account online to verify, it shows the correct numbers. Unfortunately, the phone is still not able to make calls or connect to the mobile network.
Following this, I rooted and flashed a deodexed stock ROM/firmware that is compatible with all carriers. This made no difference in the issue.
On the status bar, normal reception for my area is shown. There is no data (LTE/3G, etc.) connection, however. In looking at the APN settings, there are multiple Verizon options to choose. "Verizon Internet" (VZWINTERNET) is what is selected. Under the network operators, Automatic is selected. I tried changing it to Manual, but I do not get an option to select Verizon. Only ATT or T-Mobile. Under SIM Card Status, It's says that I'm on an unknown network.
Any ideas on what I could do to diagnose this? Sorry for all the questions, but I want to be able to get this phone to work so bad!
Thanks!
Success! I was about to give up, but decided to try a few more things.
1) To register a new SIM on VZW, it needs to initially go into a VZW based phone to work correctly. Once doing this, I saw some changes:
- I could now see my phone number.
- Verizon was an option under the network operators setting.
This did not solve my problem, however, as I still could not connect to the network. When selecting VZW, the request would fail and say to try again later. So onto the next (and last!) thing I did...
2) Download VZW firmware and flash via ODEN (The Comsey version, but I don't think that matters). I added the BL, AP, CP & CSC (included in the zip file) using the default options. I found this firmware at the below link and grabbed the latest version. The download was very slow for me (I had to run it overnight), but numerous posters stated that they are a reliable source so I took a chance.
https://www.sammobile.com/firmwares/galaxy-s8-plus/SM-G955U1/VZW/download/G955U1UES2AQL1/201500/
I'm just so glad everything is working now. Thank you so much to all who have responded to the thread to guide me in the right direction! Hope this helps someone else who may be having the same trouble.

Getting AT&T features to work on unlocked S9+

Does anyone have a definite solution to this problem? I've read many opinions but haven't run across a solution. I have a Samsung unlocked S9+ running official AT&T firmware and userdata but the carrier specific apps and features still don't work. The best infomation I've found is that the IMEI numbers of the unlocked devices are not in AT&T system so the features/apps won't work.
If this is the case, has anyone had any luck getting AT&T to register their IMEI and get the features working?
What worked for me and others (see the at&t fw thread) is to call or chat with AT&T and give them a imei from a carrier branded phone(with your sim in, though this might not be required). Tell them you are trying to get wifi calling to activate and it is failing at the provisioning step and they will input your imei and it will reprovision. Then pull your sim and put it into your s9/+ running at&t fw and it will allow volte, wifi calling and call protect to work (these are the only ones I use).
Good luck
I talked with someone in AT&T technical support and they remoted directly into my phone, reset all app defaults and network settings.. This of course didn't fix anything so they opened a trouble ticket. They told me my IMEI was in their system and was OK. Haven't heard back yet.
why not just flash ATT U firmware?
I'm running AT&T official U firmware G965USQS2ARF4. What just occurred to me was that I didn't do a factory reset before or after applying it via ODIN.
Stuart R said:
I'm running AT&T official U firmware G965USQS2ARF4. What just occurred to me was that I didn't do a factory reset before or after applying it via ODIN.
Click to expand...
Click to collapse
Just did that... Didn't help.
Stuart R said:
Does anyone have a definite solution to this problem? I've read many opinions but haven't run across a solution. I have a Samsung unlocked S9+ running official AT&T firmware and userdata but the carrier specific apps and features still don't work. The best infomation I've found is that the IMEI numbers of the unlocked devices are not in AT&T system so the features/apps won't work.
If this is the case, has anyone had any luck getting AT&T to register their IMEI and get the features working?
Click to expand...
Click to collapse
Stuart R said:
I talked with someone in AT&T technical support and they remoted directly into my phone, reset all app defaults and network settings.. This of course didn't fix anything so they opened a trouble ticket. They told me my IMEI was in their system and was OK. Haven't heard back yet.
Click to expand...
Click to collapse
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
elliwigy said:
why not just flash ATT U firmware?
Click to expand...
Click to collapse
Wont help unless you have a 965U or the IMEI from an ATT phone . ATT Features will not work on 965U1 IMEI. AT&T told me theses features wouldn't work on an unlocked phone and asked if i had the unlocked version. I told them no, it was an ATT phone i bought from Best Buy and it has an ATT logo (not the truth, got it from Samsung) and that i read in the forums that there were some issues with the S9 and that changing the IMEI fixed everyone's problems. I said i had my s8 here that everything works on and she said it's worth a shot to try and she changed mine in their system to the IMEI from my AT&T Branded S8 that i provided them. 965U1 has worked flawless ever since. All features work.
nugzo said:
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
Wont help unless you have a 965U or the IMEI from an ATT phone . ATT Features will not work on 965U1 IMEI. AT&T told me theses features wouldn't work on an unlocked phone and asked if i had the unlocked version. I told them no, it was an ATT phone i bought from Best Buy and it has an ATT logo (not the truth, got it from Samsung) and that i read in the forums that there were some issues with the S9 and that changing the IMEI fixed everyone's problems. I said i had my s8 here that everything works on and she said it's worth a shot to try and she changed mine in their system to the IMEI from my AT&T Branded S8 that i provided them. 965U1 has worked flawless ever since. All features work.
Click to expand...
Click to collapse
sounds about right.. i mean you can switch csc while on U1 depending on the sim card inserted but U1 isnt meznt to have all the carrier crap they need for the special features to work so u get the bare minimum..
while on U firmware, it seems the csc doesnt fully switch like they did on the S8 devices.. i tested this on my sim unlocked vzw s9+ with an att sim and a sprint sim and although data and calls worked,it stsyed on verizon bootani and bloat etc etc no matter what i did.. before on s8 devices after a reset it would have changed the boot ani,bloat and woulda had all the carrier features..
im also surprised they changed your imei lol.. i thought that was illegal lol.. i guess if the carrier does it then its fine haha
nugzo said:
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
Hard to believe that they would just accept another IMEI and register it to your phone. I thought these were all unique numbers that couldn't be used on more than one device. How did that change affect the phone that originally had the branded IMEI?
Click to expand...
Click to collapse
Stuart R said:
nugzo said:
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
Hard to believe that they would just accept another IMEI and register it to your phone. I thought these were all unique numbers that couldn't be used on more than one device. How did that change affect the phone that originally had the branded IMEI?
Click to expand...
Click to collapse
Didnt affect original s8 i used at all. or the s9. I replaced the s8 with the s9 when it came out so i just used the sim out of the s8 when the s9 arrived. s8 is just a spare phone now. I asked the operator if this would disable the other phone that the IMEI came from and she said no. I put sim from s9 in s8 afterwards just to test and it worked fine. They arent changing the IMEI of your actual s9, it still shows your original IMEI in your phone settings. They are just using the IMEI you provided on their end. What is actually going on behind the scenes i dont know. Maybe somebody that works in carrier support or may just have knowledge on how this actually works could chime in. I'm guessing they just use the IMEI to activate the features, since the unlocked one isn't eligible. I saw a better explanation in one of the firmware threads, if i run across it i'll post the link.
Click to expand...
Click to collapse
I will reiterate what is said above and clarify my post. You aren't asking the support team to change your phones imei. I think as stated previously that is a forbidden/illegal maneuver. The support request is to change the imei which is active in the at&t system as only carrier branded phones are able to use certain at&t features.
If you have an old AT&T phone its imei can be used to "trick" at&t into activation/provisioning. Then you can put your sim into a U1 phone using at&t firmware and use carrier specific features.
Hopefully, this is easier to understand and clears up some of the confusion I may have introduced in my original reply.
jay2o01 said:
I will reiterate what is said above and clarify my post. You aren't asking the support team to change your phones imei. I think as stated previously that is a forbidden/illegal maneuver. The support request is to change the imei which is active in the at&t system as only carrier branded phones are able to use certain at&t features.
If you have an old AT&T phone its imei can be used to "trick" at&t into activation/provisioning. Then you can put your sim into a U1 phone using at&t firmware and use carrier specific features.
Hopefully, this is easier to understand and clears up some of the confusion I may have introduced in my original reply.
Click to expand...
Click to collapse
I presume I can use the IMEI from another brand of working AT&T phone such as an iPhone 6S (in this case, my wife's)?
Stuart R said:
I presume I can use the IMEI from another brand of working AT&T phone such as an iPhone 6S (in this case, my wife's)?
Click to expand...
Click to collapse
Another thought... Say I get an old Galaxy S6 which uses the same size Nano SIM as my S9+. I move my S9+ SIM to the S6, update it to the latest AT&T firmware and enable WIFI calling. If I then move my SIM back to my S9+, will the carrier features now work?
Stuart R said:
Another thought... Say I get an old Galaxy S6 which uses the same size Nano SIM as my S9+. I move my S9+ SIM to the S6, update it to the latest AT&T firmware and enable WIFI calling. If I then move my SIM back to my S9+, will the carrier features now work?
Click to expand...
Click to collapse
This is exactly what I'm doing. I use an older LG phone and the sim/IMEI then swap it to my u1 with AT&T fw after the device is provisioned.
jay2o01 said:
This is exactly what I'm doing. I use an older LG phone and the sim/IMEI then swap it to my u1 with AT&T fw after the device is provisioned.
Click to expand...
Click to collapse
Glad to know that works. I can pick up an old AT&T S6 pretty cheaply on ebay. Guess I'll give that a try. Thanks
Download visual voicemail from apk mirrow
jay2o01 said:
This is exactly what I'm doing. I use an older LG phone and the sim/IMEI then swap it to my u1 with AT&T fw after the device is provisioned.
Click to expand...
Click to collapse
I previously had an AT&T branded S8+ with the same SIM that I'm using in the unbranded S9+ but I guess I never provisioned (enabled) WIFI calling. Dunno.
The "trick" of giving them an IMEI from an ATT branded phone doesn't usually work any more, maybe it used to, years ago.
This is why I won't buy OnePlus phones any more. I love their devices, best bang for the buck on the market, but no amount of my fiddling would get ATT to recognize it and provision VoLTE... so no wifi calling, no HD calling... when you make a call, your data drops to 3G, etc...
My Essential, somehow was on their "BYOD" plan and so it would give me VoLTE and HD calling, but no wifi calling. No wifi calling is stupid, because you aren't using their network at that point, so why should they even care?
SquireSCA said:
The "trick" of giving them an IMEI from an ATT branded phone doesn't usually work any more, maybe it used to, years ago.
This is why I won't buy OnePlus phones any more. I love their devices, best bang for the buck on the market, but no amount of my fiddling would get ATT to recognize it and provision VoLTE... so no wifi calling, no HD calling... when you make a call, your data drops to 3G, etc...
My Essential, somehow was on their "BYOD" plan and so it would give me VoLTE and HD calling, but no wifi calling. No wifi calling is stupid, because you aren't using their network at that point, so why should they even care?
Click to expand...
Click to collapse
"maybe it used to, years ago"... That doesn't apply in this context does it as carrier features VOLTE and Wi-Fi calling weren't even in existence years ago. And I'm not sure you have to give them anything. The claim by some is that just provisioning the features with your SIM on a branded device is enough.
Stuart R said:
"maybe it used to, years ago"... That doesn't apply in this context does it as carrier features VOLTE and Wi-Fi calling weren't even in existence years ago. And I'm not sure you have to give them anything. The claim by some is that just provisioning the features with your SIM on a branded device is enough.
Click to expand...
Click to collapse
And as someone who has repeatedly tried it, it doesn't seem to work. You can give them an IMEI from another phone, but it usually doesn't work. Either the IMEI is "on their list", or from a phone that is on the BYOD list, or it isn't. It's not the phone's fault, it is that AT&T is kinda being dicks about this... They want you to buy their phones, because most people sign a contract to get the cheaper price, or use their NEXT financing to spread the costs out. That creates a barrier to exit for most customers and protects AT&T's revenue stream from monthly invoices.
While bringing your own device makes them just as much money from the monthly bill, it doesn't help them "retain customers by locking them into a contract", so they usually don't give you full functionality...
I have had a working SIM from an ATT branded phone that was properly provisioned, popped it into my other device, and VoLTE went away. I would call them up and give them the IMEI from the phone, or one that I know worked, and still no go. The one exception was the Essential, and that was because for whatever reason, Essential went to the effort to get it on their BYOD list.
Trust me, if it was easy, I would be doing it and buying OnePlus phones exclusively every 6 months and that would be the end of it. LOL

A71 5G (T-Mobile) unlocked on H2O wireless. How do I get rid of T-Mobile software?

Basically, title. I thought the phone would change to possibly AT&T since H2O is a MVNO that uses their network... Should I just flash U1 firmware? If so, how to do that without losing data is possible.
This won't totally get rid of it but you won't see the icons anymore and it will be disabled:
You can disable almost anything with the command below:
from adb use: adb shell pm disable-user --user 0 <package_to_disable>
leave off the brackets. Get the actual package name by using My APK pro app to find actual name.
I don't think you would want to flash a different carrier ROM onto the phone - likely asking for trouble in a number of functions.
You may flash the unlocked stock variant of the ROM through ODIN, as described in: https://forum.xda-developers.com/t/sm-a716u1-5g-firmware-for-us-models.4144387/
I am running it the latest version of it. It is great and no carrier bloat. Samsung bloat is of course....present.
diehardbattery said:
Basically, title. I thought the phone would change to possibly AT&T since H2O is a MVNO that uses their network... Should I just flash U1 firmware? If so, how to do that without losing data is possible.
Click to expand...
Click to collapse
The easy way, take your pick:
Service Disabler - Apps on Google Play
Disable, Freeze & Uninstall unwanted Service or Package on Android (Need Root)
play.google.com
CCSWE App Manager (Samsung) - Apps on Google Play
CCSWE App Manager was designed for users who want disable applications and packages to improve performance. It also allows you to hide icons for applications they do not use without uninstalling the entire application. You can also hide icons for stock system applications which will allow you to...
play.google.com
#Soliton said:
You may flash the unlocked stock variant of the ROM through ODIN, as described in: https://forum.xda-developers.com/t/sm-a716u1-5g-firmware-for-us-models.4144387/
I am running it the latest version of it. It is great and no carrier bloat. Samsung bloat is of course....present.
Click to expand...
Click to collapse
Hi, on a related matter, ATT is telling me that my unlocked TM A71 is incompatible with their network (after 3G sunset) because it is not VoLTE capable. TM support site says VoLTE is on by default but no menu options are provided to enable or disable. Anyone know whether this issue can be resolved using the stock ROM?
I'm having the same issue. With a TMobile csv. Any ideas? Is there a way to get a att csv rom? So that volte is enabled?
Mikeeee69 said:
I'm having the same issue. With a TMobile csv. Any ideas? Is there a way to get a att csv rom? So that volte is enabled?
Click to expand...
Click to collapse
Don't know if this will work for you but it's worth a shot -- I took my SIM and put it in my old 4G phone, got it going, then put the SIM back in the A71. It's still working, in fact I'm sending this message from it. Keeping my fingers crossed.
UPDATE, 03/20/22: My phone stopped being able to send or receive calls a couple days ago, so apparently my workaround was short-lived. It is still able to send and receive SMS and MMS and provide hotspot. For now, I've forwarded all inbound calls to my GV #, but when this current month's plan comes close to an end, I'm ditching AT&T for Verizon.
UPDATE, 7/20/22: Apparently an OTA update from TM fixed the issue with my phone not working on the ATT network. Some weeks ago it started working; I hesitated to mention it here thinking it could stop working at any minute after the back and forth with ATT I posted about earlier, but it's been close to 3 months now.
My A71 5G was a Sprint version and T convinced me to SIM swap and it installed that hideous magenta boot screen and that T jingle. When I rebooted I was mad. They should warn you.
My phone was unlocked, network wise, so....
I cross flashed the U1 US Unlocked firmware with patched ODIN and it turned out great.
What carrier are you with now? TM? I can't use TM where I live because their coverage blows (TM 5G slower than ATT 3G), to the point where it's unusable. BTW, Sprint also sucks where I live.
MHay-WNY said:
What carrier are you with now? TM? I can't use TM where I live because their coverage blows (TM 5G slower than ATT 3G), to the point where it's unusable. BTW, Sprint also sucks where I live.
Click to expand...
Click to collapse
sadly, i am with tmo. i don't like them. everything works fine
How do i unlock my Sim Network on Galaxy A71 5G T-Mobile carrier?
Please guys, how do i unlock my local sim network here in Nigeria?
I bought a second hand used Samsung Galaxy A71 5g from a vendor here. My local network won't work on the phone, telling me it's locked. The phone runs on a Snapdragon chip.
I'm really desperate about unlocking the network, how to i go about this?
mcxherm said:
How do i unlock my Sim Network on Galaxy A71 5G T-Mobile carrier?
Please guys, how do i unlock my local sim network here in Nigeria?
I bought a second hand used Samsung Galaxy A71 5g from a vendor here. My local network won't work on the phone, telling me it's locked. The phone runs on a Snapdragon chip.
I'm really desperate about unlocking the network, how to i go about this?
Click to expand...
Click to collapse
You're probably going to have to buy a network unlock code. Or try and get in contact with the original seller and explain the situation. Usually the original owner of the phone can request a network unlock code from their carrier if the phone is fully paid off.

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