Getting 4G/LTE in different region - Moto G 2015 Q&A, Help & Troubleshooting

Hi all.!
I have a Moto G (3rd Gen) bought unlocked in Canada but am now living in the UK. I'm unable to pick up LTE coverage here and from reading online it seems to be that the LTE coverage here is sent out on different bands from that in Canada/USA.
Just wondering does anyone know of anyway I could resolve this?? I was thinking I would have to replace the radio or motherboard of the phone but I don't really know all too much about the topic!
Any info would be much appreciated!

Nope... band support is locked deep in the device, it's not just a flash modem X instead of Y... To date, no one has been able to even get close to unlocking other bands in one of these devices.
Honestly, you are just better off buying a new (or used) device locally.

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[Q] Droid 2 Global 3G Bands outside the US

Hi all. I've just found out about this brilliant phone. Had no idea it existed. I've always liked the Motorola Milestone (qwerty physical keyboards are a must to me) however i ended up getting the wrong version of the milestone (european) with the wrong 3G bands for my carrier so i could only get Edge speeds.
Anyways, it seems like the Droid 2 Global version uses simcards. I live in the Dominican Republic, Claro (my carrier) runs on the 850/1900 bands and it seems like the D2G can work with them, in theory. I've been reading a couple of threads regarding this though, it seems like those bands have been locked out by verizon so people don't use it on other US carriers such as AT&T which happens to run on the same bands i need (850/1900). But others say its the carrier ID that has been locked out. I read something about a user being able to get 3G speeds on Chile, but i've no idea what bands he was using.
What i want to know is, if i ordered a Droid 2 Global phone, would i be getting 3G speeds using my Claro simcard here after having it sim-unlocked?
There's also the Milestone 2 of course, but they seem to cost $500+ plus they dont specify which bands the phone works with. I dont want to end up buying the wrong phone version again. Also, It seemsl ike the droid 2 global is being sold for a less ($300-400).
XtriFe said:
Hi all. I've just found out about this brilliant phone. Had no idea it existed. I've always liked the Motorola Milestone (qwerty physical keyboards are a must to me) however i ended up getting the wrong version of the milestone (european) with the wrong 3G bands for my carrier so i could only get Edge speeds.
Anyways, it seems like the Droid 2 Global version uses simcards. I live in the Dominican Republic, Claro (my carrier) runs on the 850/1900 bands and it seems like the D2G can work with them, in theory. I've been reading a couple of threads regarding this though, it seems like those bands have been locked out by verizon so people don't use it on other US carriers such as AT&T which happens to run on the same bands i need (850/1900). But others say its the carrier ID that has been locked out. I read something about a user being able to get 3G speeds on Chile, but i've no idea what bands he was using.
What i want to know is, if i ordered a Droid 2 Global phone, would i be getting 3G speeds using my Claro simcard here after having it sim-unlocked?
There's also the Milestone 2 of course, but they seem to cost $500+ plus they dont specify which bands the phone works with. I dont want to end up buying the wrong phone version again. Also, It seemsl ike the droid 2 global is being sold for a less ($300-400).
Click to expand...
Click to collapse
http://www.gsmarena.com/motorola_droid_2_global-3636.php
read the spec
I am using my SIM-unlocked D2G fine here, on a carrier that uses 850MHz UMTS.
The Milestone 2, as far as I know, is still only available in a 900/2100 UMTS variant so far.
From what I gather, the lock Verizon put on the radio to prevent use on US GSM carriers is based on the MCC (mobile country code) number associated with networks based in the USA, and not the frequencies themselves. In effect, once unlocked the phone will work with any GSM provider (on a supported frequency), except those based in the U.S. This would explain why the AT&T 850MHz network (MCC 301) doesn't work, whereas the Telstra 850MHz network I use (MCC 505) does.
One complication about buying a Droid 2 Global now, is that from various reports on this forum, some devices don't respond to their SIM unlock codes (!) and are effectively unlockable. If I were buying a D2G now for use on a GSM carrier, I'd only buy one that has already been unlocked - wouldn't want to take the chance on getting a phone that is unlockable. This might be why some are being listed for dirt cheap!
helmutiffe said:
I am using my SIM-unlocked D2G fine here, on a carrier that uses 850MHz UMTS.
From what I gather, the lock Verizon put on the radio to prevent use on US GSM carriers is based on the MCC (mobile country code) number associated with networks based in the USA, and not the frequencies themselves. In effect, once unlocked the phone will work with any GSM provider (on a supported frequency), except those based in the U.S. This would explain why the AT&T 850MHz network (MCC 301) doesn't work, whereas the Telstra 850MHz network I use (MCC 505) does.
Click to expand...
Click to collapse
Brilliant, thats what i wanted to know, many thanks !
helmutiffe said:
One complication about buying a Droid 2 Global now, is that from various reports on this forum, some devices don't respond to their SIM unlock codes (!) and are effectively unlockable. If I were buying a D2G now for use on a GSM carrier, I'd only buy one that has already been unlocked - wouldn't want to take the chance on getting a phone that is unlockable. This might be why some are being listed for dirt cheap!
Click to expand...
Click to collapse
Wow thats not good is it. Thanks for the advice, i'll make sure the phone is unlocked. I've never really understood how phones are unlocked by third party anyways. But I understand you can have them unlocked by giving verizon a call and under certain conditions, they'll provide the unlock code for free.
I was in the Dominican Republic last week with my D2G and it worked perfectly (unlocked using Rogers Canada service). Claro service sucked a bit (coverage wise) but worked fine (3G), Orange (EDGE) seemed a bit better where I was.
I am pretty sure you will be fine AS LONG AS you get unlockable/unlocked D2G.
ok one last question,
does anyone know if a droid with bad esn will work ok with a different carrier's simcard if unlocked?
I would assume droids with bad esn will be going for cheaper on ebay
bas esn mean d phone could be stolen so it will b a hassle to clear the esn
How can one know if the phone has a bad ESN? Just wondering.
TripleMPower said:
How can one know if the phone has a bad ESN? Just wondering.
Click to expand...
Click to collapse
Obtain the esn from whomever you are purchasing from. Then ask Verizon regarding the esn you were provided.
Sent from my DROID2 GLOBAL using Tapatalk
but wouldnt you only need a clear ESN if you're going to use the phone with CDMA? or would that affect GSM usage as well ? (simcards)
According to the eBay listing I bought mine from, it has a bad ESN (at least, it explicitly stated "will not activate on Verizon") - but the GSM/UMTS radio works fine.
helmutiffe said:
According to the eBay listing I bought mine from, it has a bad ESN (at least, it explicitly stated "will not activate on Verizon") - but the GSM/UMTS radio works fine.
Click to expand...
Click to collapse
Bad ESN will only affect use on Verizon and its MNVOs (possibly). GSM networks will work fine. Just remember though if it's not already unlocked, and the ebay unlocker codes don't work, it will probably be near impossible getting verizon to give you the code for a phone with bad esn.
thanks for the info. I''ll look for unlocked plus bad ESN phones on ebay and see if theyre any cheaper

[Q] Different Razr HD Versions?

I've been searching everywhere but can't seem to find my answer. Maybe you guys could help me out. I found specs online showing the XT925 does support DC-42 but on the Motorola website it only says HSPA+21. I would like to purchase one with HSPA+42 capability. Also I noticed that there are two different boxed versions. The first comes in a larger box and looks like this:
http://www.ebay.com/itm/Motorola-RA...0911347237?pt=Cell_Phones&hash=item20cef88625
That seems to be the international GSM unlocked version, but then I came aross this one:
http://www.ebay.com/itm/Motorola-Dr...0982633857?pt=Cell_Phones&hash=item27cf5bf181
Which comes in a smaller box. I emailed the seller for the second phone and he said it was originally for ROGERS/FIDO network in Canada.
Can someone tell me if there is any difference between the two if there is other than packaging?
I'm looking to purchase soon.
Thanks!
Both devices are the same with the exception of the firmware that has its specific baseband and default language. If someone can confirm that their XT925 can pick up DC-HSPA, then they all support it regardless of where it came from.
TRF-Inferno said:
Both devices are the same with the exception of the firmware that has its specific baseband and default language. If someone can confirm that their XT925 can pick up DC-HSPA, then they all support it regardless of where it came from.
Click to expand...
Click to collapse
I have an XT925 through Telstra in Australia. DC-HSPA works fine, as does LTE. I would say that both phones are the same, just with different carrier packaging and firmware. You might want to make sure that they're not locked to any networks.
lobie81 said:
I have an XT925 through Telstra in Australia. DC-HSPA works fine, as does LTE. I would say that both phones are the same, just with different carrier packaging and firmware. You might want to make sure that they're not locked to any networks.
Click to expand...
Click to collapse
Thanks for confirming that. I would also like to know if there is a way to determine the manufacture date and is there a way to check if it's still covered under Motorola's warranty. I bought my XT925 on eBay originally for Fido. It came unlocked and seems to be working fine on T-Mobile
So, I'm little confused by the whole unlocked gsm thing. I've been looking at replacing an S3 with the razr and came upon a few Razr HD LTE phones from canada that say they're GSM unlocked. Will this work on Verizon?
WRONG!!
Three are 3 versions of Razr HD
XT926 Verizon US
XT925 Rogers Canada
XT925 Australia, UK & Asia this one use 800 - 2600 lte frequency
sumomuscle said:
So, I'm little confused by the whole unlocked gsm thing. I've been looking at replacing an S3 with the razr and came upon a few Razr HD LTE phones from canada that say they're GSM unlocked. Will this work on Verizon?
Click to expand...
Click to collapse
I've been bitten a few times by compatibility claims, where unlocked and 3G mean different things in different places.
Firstly, Verizon uses CDMA for their phones and they do not use SIMs. You would need an XT926 to use on Verizon. In Canada I have found that many people think that GSM and "uses a SIM" are the same. Bell for instance now uses SIMs for their 3G and faster networks, however their older CDMA network supposedly exists and people could use their old CDMA phones to get 2G data speeds.
All that to say, "measure twice, cut once" applies to phones as well. Do research, and then validate the research before jumping in on what could be an expensive purchase.
biKF said:
I've been bitten a few times by compatibility claims, where unlocked and 3G mean different things in different places.
Firstly, Verizon uses CDMA for their phones and they do not use SIMs. You would need an XT926 to use on Verizon. In Canada I have found that many people think that GSM and "uses a SIM" are the same. Bell for instance now uses SIMs for their 3G and faster networks, however their older CDMA network supposedly exists and people could use their old CDMA phones to get 2G data speeds.
All that to say, "measure twice, cut once" applies to phones as well. Do research, and then validate the research before jumping in on what could be an expensive purchase.
Click to expand...
Click to collapse
This whole thing is further complicated by O2 in Germany which has a CDMA / HSPA / LTE version of the XT925. As far as my research has shown (and Motorola has a lot of documents on their site about phones and bands, etc): it seems like the XT925 comes in one version, but the firmware on your phone is what unlocks the different bands.
If you look on the bottom backside of your phone: there's a lot of FCC / regulatory information. One of them is type. Mine reads MOD46. You can research that directly on Motorola's site for detailed information about what radios, bands, etc the phone was certified for. This is what leads me to believe all XT925 are the same model. Anyone have a type different that MOD46?
Just my hypothesis.
Mine says MOD46 as well.
You're right on the whole complicated thing...it is definitely messed up when there is a whole thread on this forum where a bunch of members are trying to sort out the differences between the JB builds for Rogers and Fido, when Rogers and Fido are the same company.

[Q] Moto g international on tmobile

I bought moto g unlocked international version by mistake. I need phone asap, so don't want to return and exchange it. I know it will work for att but i wanted it for tmobile. I cant get a clear answer through googling or calling tmobile. It has same bands as att phone and know might wok in some areas with tmobile not sure work in mine if the re-frame has happened. My question is can flash a us gsm unlocked version radio to mine the return is a hassle to me. Yes i researched it.
The "Global" XT1032 should at the very least work on T-Mobile's 2G network in non-refarmed areas.
If you're already getting 3G HSPA, you're in a refarmed area.
I don't have a Moto G yet, but I was looking into that very question the other day and I haven't found anything conclusive yet. (I even got a classmate to dump his XT1032 /persist partition to look at it, but the files in it aren't human-legible at all)
I'd say your best bet is to order an XT1034, with next day shipping if needed, and just return the XT1032.
Darkshado said:
The "Global" XT1032 should at the very least work on T-Mobile's 2G network in non-refarmed areas.
If you're already getting 3G HSPA, you're in a refarmed area.
I don't have a Moto G yet, but I was looking into that very question the other day and I haven't found anything conclusive yet. (I even got a classmate to dump his XT1032 /persist partition to look at it, but the files in it aren't human-legible at all)
I'd say your best bet is to order an XT1034, with next day shipping if needed, and just return the XT1032.
Click to expand...
Click to collapse
Yes its the global version yes says 2g only but has same bands as att phone. I tried returning things bought online it doesn't always turn out well. I could just use on att. Tmobile has faster hspa+ network so I know reframed aeras it should still work. Only noticed it was the global version after i bought it meant to get us 1 and dont have funds to buy another untill i return this one didn't want to be without a phone that long. Thanks for input
close thread
I guess use att or sell it locally dev can delete this thread
Moto g international
I can confirm if you live in re framed areas you do get HSPA+ speed even though online it says only 2g speeds with tmobile. The phone doesn't say HSPA+ it says 3g

[Q] May I use US moto g in UK? Any resolution?

I have just moved in UK from US, and I have moto g 3G, 6 GB US GSM from amazon. I got a sim card of EE mobile and I am able to use only 2G data and to make and receive calls, texts as well. The service I bought is "pay as you go" and offers 2 GB of 4G data, I was told if my phone doesn't support 4G will run 3G but I have only 2G, on the connection bar it stays just E which is edge.
Is it possible to flash or root the phone to be able to use the 3G at least? Any ideas would high appreciable.
I think the us moto g uses different frequencies for 3g. It's not possible to make it work as the modem doesn't support the right frequency.
dethrat said:
I think the us moto g uses different frequencies for 3g. It's not possible to make it work as the modem doesn't support the right frequency.
Click to expand...
Click to collapse
You must be right there is a modem inside and won't be compatible with the Europe frequencies band.
Thank you very much. Cheers.
There are two models sold in US. XT1032 Global GSM and XT1034 AWS. The latter will probably not work in UK. If you have the former, make sure you have correct APN settings. Tweakker may be of assistance.
I have a retail.US (XT1032) and i live in Ireland and i have no problem with data,calls or messaging whatsoever (I'm on tesco mobile) . It should work in UK i suppose.
Sent from my iPod touch using Tapatalk

Can't get 3G and 4G on my Moto X 2015

Hey everyone, I just bought Moto G 2015 as a backup device, and it really is a nice little device. After setting up the phone I noticed that it always stays on 2G and never goes to 3G or 4G, despite having ample cellular network strength in my area. I searched internet a bit and found that my phone, XT1548 is CDMA variant and lacks the necessary bands for connectivity in Asian markets.
So, I wanted to inquire if this can be changed by flashing modem files of Asian variant of Moto G, as I once did with my Moto X 2014, or this phone lacks the necessary hardware to connect to Asian networks.
I'd really appreciate your help.
Regards.
hamzaalijoiyah said:
Hey everyone, I just bought Moto G 2015 as a backup device, and it really is a nice little device. After setting up the phone I noticed that it always stays on 2G and never goes to 3G or 4G, despite having ample cellular network strength in my area. I searched internet a bit and found that my phone, XT1548 is CDMA variant and lacks the necessary bands for connectivity in Asian markets.
So, I wanted to inquire if this can be changed by flashing modem files of Asian variant of Moto G, as I once did with my Moto X 2014, or this phone lacks the necessary hardware to connect to Asian networks.
I'd really appreciate your help.
Regards.
Click to expand...
Click to collapse
Nope... The XT1548 CDMA model is will not work in Asian markets, or any GSM market except basic GSM connectivity because of a hardware difference in that particular model that is intended only for use on CDMA networks, unlike your Moto X which uses the same hardware but different radio firmware.
acejavelin said:
Nope... The XT1548 CDMA model is will not work in Asian markets, or any GSM market except basic GSM connectivity because of a hardware difference in that particular model that is intended only for use on CDMA networks, unlike your Moto X which uses the same hardware but different radio firmware.
Click to expand...
Click to collapse
yeah, thats what I thought. Thanks for your reply

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