[Q] May I use US moto g in UK? Any resolution? - Moto G Q&A, Help & Troubleshooting

I have just moved in UK from US, and I have moto g 3G, 6 GB US GSM from amazon. I got a sim card of EE mobile and I am able to use only 2G data and to make and receive calls, texts as well. The service I bought is "pay as you go" and offers 2 GB of 4G data, I was told if my phone doesn't support 4G will run 3G but I have only 2G, on the connection bar it stays just E which is edge.
Is it possible to flash or root the phone to be able to use the 3G at least? Any ideas would high appreciable.

I think the us moto g uses different frequencies for 3g. It's not possible to make it work as the modem doesn't support the right frequency.

dethrat said:
I think the us moto g uses different frequencies for 3g. It's not possible to make it work as the modem doesn't support the right frequency.
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You must be right there is a modem inside and won't be compatible with the Europe frequencies band.
Thank you very much. Cheers.

There are two models sold in US. XT1032 Global GSM and XT1034 AWS. The latter will probably not work in UK. If you have the former, make sure you have correct APN settings. Tweakker may be of assistance.

I have a retail.US (XT1032) and i live in Ireland and i have no problem with data,calls or messaging whatsoever (I'm on tesco mobile) . It should work in UK i suppose.
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Related

[Q] How to differentiate between Moto G US GSM and Global GSM?

Hello,
My sister lives in Canada and is on the wind network, which uses the AWS frequency. I found out that the Moto G US GSm version will be compatible with Wind Canada (since it supports AWS).
I wanted to buy this as a gift for her birthday so I ordered the 16GB US GSM Moto G from amazon usa and posted it to her via UPS. She got it today but is having difficulty setting up internet, I mean it is supposed to "just work" right?
So I fear that maybe amazon has sent me the Global GSM by mistake.
is there anyway I can identify the phone? I mean will the about section in settings be able to tell me if its US GSM or global GSM?
Thank you
You can tell by the model number:
XT1032 Global GSM
XT1034 US GSM (T-Mobile)
If she gets Wind Home coverage, calls and texts, she's got AWS HSPA signal and the right model. Getting the internet to work from there is probably just a matter of checking APN settings.

[Q]Enable CDMA Bands 850/1900 on Moto G LTE??

I just bought an brand new unlocked GSM LTE Moto G (first gen) today. My thought at start was strictly for WiFi and FM Radio. But I stumbled on the Qualcomm SW mod using QPST and a few other apps for the regular Moto G HSPA+ version. So my question is does the LTE version have the CDMA radio present? I know the mod can't create a radio or connection to a network if the HW isn't there. I figure if it's based off the original Moto G (like the XT1028) it might have the hardware but be sw blocked. I checked the radio data and it's 2 different radios in both. But just wondering......If the Nexus 5 could do it with out "offical" CDMA bands maybe this Moto G LTE can too. I have Verizon Wireless and would like to use my Micro SIM card in this phone.
Ideas?
xmguy said:
I just bought an brand new unlocked GSM LTE Moto G (first gen) today. My thought at start was strictly for WiFi and FM Radio. But I stumbled on the Qualcomm SW mod using QPST and a few other apps for the regular Moto G HSPA+ version. So my question is does the LTE version have the CDMA radio present? I know the mod can't create a radio or connection to a network if the HW isn't there. I figure if it's based off the original Moto G (like the XT1028) it might have the hardware but be sw blocked. I checked the radio data and it's 2 different radios in both. But just wondering......If the Nexus 5 could do it with out "offical" CDMA bands maybe this Moto G LTE can too. I have Verizon Wireless and would like to use my Micro SIM card in this phone.
Ideas?
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I'm interested in a similar thing for a U.S. Cellular Moto G LTE XT-1042 to see if I can enable the GSM radio bands on it. I know the Sprint Moto X has GSM capability which is partially used for the LTE coverage along with their mini-sim and since the US Cellular Moto G LTE XT-1042 also uses a mini-sim for the LTE coverage it stands to reason that it could work too using the Qualcomm SW mod.
I actually bought one off of Ebay with a Bad ESN that can't be activated on the US Cellular wireless network just to tinker around with. If it works I'll try to do a forum post pulling together all of the forum posts with information that I used to get it to work. If it doesn't work I got it for $48 dollars and can use it as a mini wifi only tablet for streaming music, playing games,etc.
Did it work?
???
harryspar said:
Did it work?
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+1

XT1550 4G modem change?

After owning a dual-sim Moto G2, I knew I wanted a G3 with dual sims and 2GB RAM (16GB ROM). Unfortunately this isn't available in the UK so I bought one from eBay which came from a seller in India.
I don't NEED 4G as I have a mobile hotspot which works very well, but I don't take this everywhere with me. Is it possible to flash the modem or something to get 4G in the UK using this model?
Thanks,
Marc
meamo said:
After owning a dual-sim Moto G2, I knew I wanted a G3 with dual sims and 2GB RAM (16GB ROM). Unfortunately this isn't available in the UK so I bought one from eBay which came from a seller in India.
I don't NEED 4G as I have a mobile hotspot which works very well, but I don't take this everywhere with me. Is it possible to flash the modem or something to get 4G in the UK using this model?
Thanks,
Marc
Click to expand...
Click to collapse
This isn't just a modem thing, flashing a different modem will not enable the missing bands, that "feature" is buried deep in a secure partition of the device... And since there isn't a dual SIM 4G 16GB model in your country, until someone figures out how to unlock all the LTE bands in the device, there is no way to enable this at this time.
acejavelin said:
This isn't just a modem thing, flashing a different modem will not enable the missing bands, that "feature" is buried deep in a secure partition of the device... And since there isn't a dual SIM 4G 16GB model in your country, until someone figures out how to unlock all the LTE bands in the device, there is no way to enable this at this time.
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Thanks, I thought it was a long shot. I wasn't sure of the correct terms but I've just searched for "unlock lte bands" and it seems to have been done for some models, fingers crossed someone figures it out for the G3!
Cheers
meamo said:
After owning a dual-sim Moto G2, I knew I wanted a G3 with dual sims and 2GB RAM (16GB ROM). Unfortunately this isn't available in the UK so I bought one from eBay which came from a seller in India.
I don't NEED 4G as I have a mobile hotspot which works very well, but I don't take this everywhere with me. Is it possible to flash the modem or something to get 4G in the UK using this model?
Thanks,
Marc
Click to expand...
Click to collapse
What network are you using I've got ee and Vodafone as I too brought from India and I get 4g signal wherever I go on ee and Vodafone when a 4g area as India uses all but one UK band
minidude2012 said:
What network are you using I've got ee and Vodafone as I too brought from India and I get 4g signal wherever I go on ee and Vodafone when a 4g area as India uses all but one UK band
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Really?!? Wow maybe I can get this working then. A Wikipedia page (I can't post links just yet) says that India has 2300MHz (band 40) 4G frequency, whereas UK has 800, 1800 and 2600MHz according to a PC Advisor link which I also can't post
I'm on O2 (both sims - I know, a bit daft but that's what I've got) and I've confirmed 4G is enabled on both sims. I guess the frequency that India don't use, is the 800MHz one that O2 uses, yes? Sods law if so. But I'll be porting my number to another network ASAP if that is right..
Thanks

Will my XT 1544 work in Canada?

I'm moving to Canada later this year and I have a Moto G 2015 (XT1544). Does anyone know if it will work in Canada?
Thanks!
john410 said:
I'm moving to Canada later this year and I have a Moto G 2015 (XT1544). Does anyone know if it will work in Canada?
Thanks!
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Yes, it will work, although depending on your carrier of choice you may not get LTE or HSPA data, and your TV will not work at all.
All Moto G 2015 models support the basic global GSM (Edge) frequencies, so that will work for certain, beyond that it is hard to say and it will depend on the carrier you select in Canada. Band 4 LTE and 1700/AWS are common among some carriers in Canada, if you select one of those you should have no problems, but some carriers use different frequencies.
I plan to use WIND Mobile and AFAIK they don't have LTE anyway.
I'm curious as to why the TV will not work.
john410 said:
I plan to use WIND Mobile and AFAIK they don't have LTE anyway.
I'm curious as to why the TV will not work.
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HDTV broadcast used in South America is unique, it will not work on North American systems.
Sent from my MotoG3 using Tapatalk

Can't get 3G and 4G on my Moto X 2015

Hey everyone, I just bought Moto G 2015 as a backup device, and it really is a nice little device. After setting up the phone I noticed that it always stays on 2G and never goes to 3G or 4G, despite having ample cellular network strength in my area. I searched internet a bit and found that my phone, XT1548 is CDMA variant and lacks the necessary bands for connectivity in Asian markets.
So, I wanted to inquire if this can be changed by flashing modem files of Asian variant of Moto G, as I once did with my Moto X 2014, or this phone lacks the necessary hardware to connect to Asian networks.
I'd really appreciate your help.
Regards.
hamzaalijoiyah said:
Hey everyone, I just bought Moto G 2015 as a backup device, and it really is a nice little device. After setting up the phone I noticed that it always stays on 2G and never goes to 3G or 4G, despite having ample cellular network strength in my area. I searched internet a bit and found that my phone, XT1548 is CDMA variant and lacks the necessary bands for connectivity in Asian markets.
So, I wanted to inquire if this can be changed by flashing modem files of Asian variant of Moto G, as I once did with my Moto X 2014, or this phone lacks the necessary hardware to connect to Asian networks.
I'd really appreciate your help.
Regards.
Click to expand...
Click to collapse
Nope... The XT1548 CDMA model is will not work in Asian markets, or any GSM market except basic GSM connectivity because of a hardware difference in that particular model that is intended only for use on CDMA networks, unlike your Moto X which uses the same hardware but different radio firmware.
acejavelin said:
Nope... The XT1548 CDMA model is will not work in Asian markets, or any GSM market except basic GSM connectivity because of a hardware difference in that particular model that is intended only for use on CDMA networks, unlike your Moto X which uses the same hardware but different radio firmware.
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yeah, thats what I thought. Thanks for your reply

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