Fingerprint Scanner Temperamental - Sony Xperia XZ Premium Questions & Answers

I find the fingerprint scanner to be very hit & miss, especially if I've got slightly sweaty hands!! A lot more so than my previous S7 Edge.
Does it work ok for everyone else?

Do know about the sweaty hands part but my scanner is working flawlessly. Might want to try removing and then re-registering your prints.

Same here
Sent from my G8141 using Tapatalk

welshlad said:
I find the fingerprint scanner to be very hit & miss, especially if I've got slightly sweaty hands!! A lot more so than my previous S7 Edge.
Does it work ok for everyone else?
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Click to collapse
baster72 said:
Same here
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What variant of the phone do you all have?

MIne works most of the time but yes I have the same issues. If your finger even thinks it will be sweaty or the sensor has any moisture on it at all it will fail. When they are both dry it works great! Maybe this is something that can be adjusted with software???

I'm on the G8141 UK firmware. It just updated today to the latest (7.120) firmware so will see if that makes any difference...

Milly7 said:
What variant of the phone do you all have?
Click to expand...
Click to collapse
8141 israel latest. Fw.120
Sent from my G8141 using Tapatalk

Yeah notice if you prints are dirty it wont read it properly. I Guess its a good thing. Phone reminds us to have clean hands when handling

Related

Stylus for Nexus 9

I'm not planning on getting a nexus 9 quite yet, but in case any of you are interested in getting one, you should really consider also getting a stylus for the screen. I use my stylus for everything on there, and this saves me from having to use a screen protector, which makes the display a whole heck of a lot better. I've used a few different styli, and this amPen stylus is pretty good, by my standards. You can even get replacement tips.
Resolution of touch screen ...?
Does anyone know the sensitivity of the digitizer? I would like to use a very fine tip stylus (like the directstylus included with the nvidia shield tablet), but am concerned that often tablet digitizers have lower resolution so it would have trouble picking up the small tip...
profjoe said:
Does anyone know the sensitivity of the digitizer? I would like to use a very fine tip stylus (like the directstylus included with the nvidia shield tablet), but am concerned that often tablet digitizers have lower resolution so it would have trouble picking up the small tip...
Click to expand...
Click to collapse
This one is not a fine tip, and would not be optimal for drawing or note-taking, but this is a terrific substitute for your fingertip, and leaves no finger prints.
dianestory2 said:
This one is not a fine tip, and would not be optimal for drawing or note-taking, but this is a terrific substitute for your fingertip, and leaves no finger prints.
Click to expand...
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Do you know if the Nexus 9 supports the directstylus?
Knucklessg1 said:
Do you know if the Nexus 9 supports the directstylus?
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I'm not entirely sure - i mean, I can't imagine why it would not...?
dianestory2 said:
Im not entirely sure - i mean, I cant imagine why it would not...?
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Click to collapse
Because it requires special NVidia software to recognize fine tip stylus. I haven't heard anything anywhere about support.
Knucklessg1 said:
Because it requires special NVidia software to recognize fine tip stylus. I haven't heard anything anywhere about support.
Click to expand...
Click to collapse
Idk about that, but I like the simple ones.... I too have an ampen stylus that I really like. I just stick to what I know works.
Ya I need a fine tip stylus for not taking and drawing in class.
mk92595 said:
Ya I need a fine tip stylus for not taking and drawing in class.
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Im looking for a fine tip stylus for note taking as well. Have you come across anything yet?
larry567 said:
Im looking for a fine tip stylus for note taking as well. Have you come across anything yet?
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Click to collapse
I ordered this https://www.amazon.com/gp/product/B00NK0VK1U/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and it should be delivered today. I'm not sure on what to expect
mk92595 said:
I ordered this https://www.amazon.com/gp/product/B00NK0VK1U/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and it should be delivered today. I'm not sure on what to expect
Click to expand...
Click to collapse
Be sure to let us all know, it looks interesting
yeah let me know within 6 hours (im on the west coast so you got some time) as I can get it overnight if you think its worth it. ;P
mk92595 said:
I ordered this https://www.amazon.com/gp/product/B00NK0VK1U/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and it should be delivered today. I'm not sure on what to expect
Click to expand...
Click to collapse
natsinicky said:
Be sure to let us all know, it looks interesting
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Click to collapse
It broke the first day I used it. Sent back for a refund
---------- Post added at 11:26 AM ---------- Previous post was at 11:23 AM ----------
marctronixx said:
yeah let me know within 6 hours (im on the west coast so you got some time) as I can get it overnight if you think its worth it. ;P
Click to expand...
Click to collapse
Like I said. It broke the first day I used it and I returned it for a refund
mk92595 said:
It broke the first day I used it. Sent back for a refund
---------- Post added at 11:26 AM ---------- Previous post was at 11:23 AM ----------
Like I said. It broke the first day I used it and I returned it for a refund
Click to expand...
Click to collapse
WOW!! That's awful! At least you can get your money back! Try an ampen one next, I have that one, and it's pretty good. It is not a fine pointed stylus, but it works as a terrific substitute for your finger, so you get no finger prints. I would check out that one next.
natsinicky said:
WOW!! That's awful! At least you can get your money back! Try an ampen one next, I have that one, and it's pretty good. It is not a fine pointed stylus, but it works as a terrific substitute for your finger, so you get no finger prints. I would check out that one next.
Click to expand...
Click to collapse
Already ordered a different fine point one. I don't the exact name for it but I will try it out when it arrives tomorrow.
mk92595 said:
Already ordered a different fine point one. I don't the exact name for it but I will try it out when it arrives tomorrow.
Click to expand...
Click to collapse
the wacom seems to be pretty popular
http://www.wacom.com/en/us/everyday...CKiT0r9VK-ENBQG_e3eqfgG5E3R8wFI-fAaAgXO8P8HAQ
from what i can tell it doesnt support pressure sensitivity on android YET, but plans to and does work as a basic stylus.
ejkeebler said:
the wacom seems to be pretty popular
http://www.wacom.com/en/us/everyday...CKiT0r9VK-ENBQG_e3eqfgG5E3R8wFI-fAaAgXO8P8HAQ
from what i can tell it doesnt support pressure sensitivity on android YET, but plans to and does work as a basic stylus.
Click to expand...
Click to collapse
Only mentions iPad on site.
mk92595 said:
Only mentions iPad on site.
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Click to collapse
yep, however it still functions as a touch device. and i read plans were for them to support android with the additional features.
personally using this. BEAST stylus
http://www.amazon.com/DotPen-Androi...5785571&sr=1-2&keywords=active+stylus+android
how long have you been using it? did you use other styli prior?
do you have a nex 9? what apps to take notes (if you do that) are you using with it?
reviews on amazon seem ok....

AT&T Update on V10 today. NOT Marshmallow

I just got a notification and am currently updating my V10. I don't know what it is yet, and haven't seen any news on what it might be
As soon as it finishes, I'll see if I can find out what it is
Version 5.1.1 Build number is LMY47V
Software version H90010f
I'll have to do some digging to see what has changed
Edit #2 Seems folks are saying the fingerprint scanner is working better and Reddit user said that "saving edited pictures in gallery is fixed now" (I didnt know there was a problem)
Don't know what all it does but my fingerprint reader works now with my case!!
mine does too...damn i just cut my case two days ago. now i need to buy a new case.
I haven't really found anything on what this update was about. Might call AT&T later
Whaaaaattttt!
Sent from my pretty nifty brand new LG V10
Already a post about this··· and it seems to help some people's finger print sensor with case on...
http://forum.xda-developers.com/showthread.php?t=3252021
BeameD From My LG V10... The one with the ALWAYS ON SCREEN... Watching me.. ?
chiikko561 said:
Already a post about this··· and it seems to help some people's finger print sensor with case on...
http://forum.xda-developers.com/showthread.php?t=3252021
BeameD From My LG V10... The one with the ALWAYS ON SCREEN... Watching me..
Click to expand...
Click to collapse
Yep, all I was able to "unofficially" find
Per AT&T:
Amazon V5.9
Google Security Patch
Spell Correction Disable Setting add
Conference Call screen
Finger Print recognition improvement when Bumper Case used
ortiz34holla said:
Per AT&T:
Amazon V5.9
Google Security Patch
Spell Correction Disable Setting add
Conference Call screen
Finger Print recognition improvement when Bumper Case used
Click to expand...
Click to collapse
Thanks for the info
https://support.t-mobile.com/community/phones-tablets-devices/software-updates
The v10 doesnt even show up on tmobiles support page to check to progess on an update.
My phone keeps saying no updates available. WTF?
jedthehumanoid said:
My phone keeps saying no updates available. WTF?
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Click to collapse
I got the notification for an update and I hit remind me later because my battery was low and now it says no update available.
They may have pulled it
clockcycle said:
https://support.t-mobile.com/community/phones-tablets-devices/software-updates
The v10 doesnt even show up on tmobiles support page to check to progess on an update.
Click to expand...
Click to collapse
Where's the love? Where's the love??
Looking forward to this update. My fingerprint reader hasn't been very accurate (and that is without a case).
cliffr39 said:
Looking forward to this update. My fingerprint reader hasn't been very accurate (and that is without a case).
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My scanner is ok. Initially, I thought it was great but now I have noticed it is flakey. What's really weird is that if it doesn't read it right away, it continues to fail unless I turn the screen off and start over. It's sort of odd. I'd be more annoyed but to me the fingerprint scanner is a gimmick. I'm more interested in getting the update for the sake of teasing my wife whose iphone never reads right! lol
My finger print scanner is epic
Honestly, I can't say I see any difference at all in the finger print scanner performance(not sporting a case right now) after the update
jedthehumanoid said:
My phone keeps saying no updates available. WTF?
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Nismo300zx said:
I got the notification for an update and I hit remind me later because my battery was low and now it says no update available.
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Click to collapse
I believe you need to be on WiFi - Mine did the same thing - went back to my WiFi zone (home) and update came back.
kangi26 said:
Honestly, I can't say I see any difference at all in the finger print scanner performance(not sporting a case right now) after the update
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Click to collapse
No case either, but since the update i haven't had a missed scan. Before I had a couple.
Cboss said:
I believe you need to be on WiFi - Mine did the same thing - went back to my WiFi zone (home) and update came back.
No case either, but since the update i haven't had a missed scan. Before I had a couple.
Click to expand...
Click to collapse
Yup after update, fingerprint scanner working 99% of the time
Sent from my LG-H900 using Tapatalk

Oreo and Fingerprint Management

Fingerprint management under Nougat worked great, under Oreo I am having a difficult time enrolling fingerprints. Anyone else having this issue?
no problems here.
BTW: it can be helpful to take two prints per finger . It’s a little bit tricky, but fingerprint recognizing will be more fast after then.
All is good for me but a full reset of the phone was necessary.
My fingerprint manage takes not easy fingerprints like before.
Gesendet von meinem MHA-L29 mit Tapatalk
Try cleaning the sensor.
ante0 said:
Try cleaning the sensor.
Click to expand...
Click to collapse
Did that and I still have an issue. Tried using 3 different fingers too! Only able to get the pinky finger to register.
Was a bit tricky getting it to register the prints, just have to keep trying but once they are registered the scanner works really fast and is perfect
skimminstones said:
Was a bit tricky getting it to register the prints, just have to keep trying but once they are registered the scanner works really fast and is perfect
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Click to collapse
Under Nougat registering fingerprints was fast and easy, but with Oreo it is difficult - at least that has been my experience. You're right though after they are registered the system works well.
vijer said:
Under Nougat registering fingerprints was fast and easy, but with Oreo it is difficult - at least that has been my experience. You're right though after they are registered the system works well.
Click to expand...
Click to collapse
Try a hard reset. No one has this problem.
Enviado desde mi MHA-L29 mediante Tapatalk

Fingerprint trick

Just slide up instead of touching. Works more accurate in my opinion
sad that a year old technology in a flagship device is broken af.
stef.brl said:
sad that a year old technology in a flagship device is broken af.
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Click to collapse
Not broken, just gets dirty and needs a clean
Mackay53 said:
Not broken, just gets dirty and needs a clean
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Click to collapse
no it's out of the box not correctly working
stef.brl said:
no it's out of the box not correctly working
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Click to collapse
Sent it back to Sony they will fix it.
Bashing it will not solve it.
Efe64 said:
Sent it back to Sony they will fix it.
Bashing it will not solve it.
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Click to collapse
I reached out to Sony and got a new phone same problem
stef.brl said:
I reached out to Sony and got a new phone same problem
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Click to collapse
Then sent it again until they fix it.
Efe64 said:
Then sent it again until they fix it.
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Certainly, if the backup with Xperia companion would work maybe. many people have problems with the fingerprint so it's software problem in my opinion.
Nah Xperia 1 has a very bad FP sensor, I checked with my old XZ Premium which works very well.
use the little finger does not fail
Enviado desde mi J9110 mediante Tapatalk
I got mine working relatively well, when I registered fingerprint the second time (after deleting it) I used to fingers during one registration (index and thumb). I just wanted to see what would happen, now it takes both fingers say... 2/3 times.
---------- Post added at 12:34 PM ---------- Previous post was at 12:30 PM ----------
[/COLOR]
Chima2 said:
I got mine working relatively well, when I registered fingerprint the second time (after deleting it) I used to fingers during one registration (index and thumb). I just wanted to see what would happen, now it takes both fingers say... 2/3 times.
Click to expand...
Click to collapse
Oh yes ,i followed ur way and now it works so well . Tks.

Fingerprint issues

Hello, does anyone have fingerprint issues? My XZ1 never missed a beat. This one hardly works. Wondering if it's software or hardware problem?
Thank you
same problem here. sometimes works well, sometimes not at all.
Hmm I wonder if the Xperia 1 users have the issue
Sent from my Sony J8210 using XDA Labs
zippy01 said:
Hmm I wonder if the Xperia 1 users have the issue
Sent from my Sony J8210 using XDA Labs
Click to expand...
Click to collapse
yup it does.
there is a loooooong thread about it at official forum.
https://talk.sonymobile.com/t5/Xperia-1/WHY-THE-FINGERPRINT-SCANNER-IS-SO-BAD/td-p/1378272
yyiimm said:
yup it does.
there is a loooooong thread about it at official forum.
https://talk.sonymobile.com/t5/Xperia-1/WHY-THE-FINGERPRINT-SCANNER-IS-SO-BAD/td-p/1378272
Click to expand...
Click to collapse
Thanks for the link I think it's solved now. Still not as good as the XZ1 scanner but I found that my thumb was slightly angled under normal circumstances so I added more prints and so far so good
Sent from my Sony J8210 using XDA Labs
As far as I can tell you have two unlock states. You can't use the power button to wake and then use the fingerprint sensor to unlock you can only use the fingerprint sensor to wake and unlock.
If you use the power button to wake then you have to use the pin method to unlock. This is what I've found.
I've found it's usually if the sensor gets dirty, which seems to be quite a lot. a quick clean usually gets it working straight away
zippy01 said:
Hello, does anyone have fingerprint issues? My XZ1 never missed a beat. This one hardly works. Wondering if it's software or hardware problem?
Thank you
Click to expand...
Click to collapse
I put my finger along the side of the phone while making my scans, for me it works almost every time now.
Previously I had my finger on a line away from the side using my thumb nail to nail direction now I use from top to middle which gives a better result
Sent from my [device_name] using XDA-Developers Legacy app
It's funny because mine is very good (9210 model) and I came from OnePlus 7t pro where I hated the in screen finger print reader
Must have been firmware dependent as mine is almost perfect now since upgrade to android 10. Anyone else have problems?
Sent from my Sony J8210 using XDA Labs
Try cleaning settings cache. Also system settings storage app cache.
mcvisster said:
Try cleaning settings cache. Also system settings storage app cache.
Click to expand...
Click to collapse
New to the device. This is great advice. Thanks
Sign the Petition
Product recall announcement for Xperia 1 and 5 due to faulty Finger Print sensor
www.change.org
Clear your hand and the sensors place on the phone. I have no problems with it.
The latest android 11 update appears to turn fingerprint registration and usage into a better experience....
I've had problems with previous updates either lost functionality all together or sporadic usage.
Its nore more accurate than I ever remember.
Having lived with this for almost 2 years it looks like a combo of hardware and software. IE the software driver doesn't work fast enough to recognise the fingerprint and will occasionally miss a beat. I re-program after updating firmware updates and depending on how big the update is/ Security based and find I have to wipe fingerprints and PIN/Password too, for the fingerprint sensor to be re-discovered and then use the pre-setup program app which I have to use slowly 2 seconds between detections otherwise the app fails to detect the sensor and stops working again so I have to reboot the phone to re-detect and start programming the next fingerprint.
This handset has a bad fingerprint driver/app for the latest Android me thinks.

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