Can I repair my cell phone? - General Questions and Answers

Greetings to the people of the forum I am new so I apologize if I commit any lack
My case is so try to update my Huawei CHC-u03 to lollipop and marshmellow with the method of honor 4c
all good up to lollipop and a minor update, then when installing marshmellow (all this from sd with the method from the settings of the mobile) the phone is in bootlog and only says honor
I have not been able to revive it with any firmware from the 3 button method, I have tested with firmware 4.4, 5.1.1 and nothing the phone is still in bootlog
when forcing install from sd only says software install failed
* my biggest mistake was that I do not realize that the mobile is not root and has the bootloader blocked without possibility of unlocking because it has imei and serial number changed
Then can I fix it? or should I call it dead?
sorry i used google translate

When you say with the Honor method do you mean you flashed another phone's ROM on your device?
Sent from the beige bra section at Target.

Ac.3 said:
When you say with the Honor method do you mean you flashed another phone's ROM on your device?
Sent from the beige bra section at Target.
Click to expand...
Click to collapse
So is
and I was able to update it to lollipop without problems
the error appeared after forcing the update to marshmellow

luigy95 said:
So is
and I was able to update it to lollipop without problems
the error appeared after forcing the update to marshmellow
Click to expand...
Click to collapse
You should never at any case use another phone's ROM on your device as it will cause lot of problems including hard bricking
Sent from the beige bra section at Target.

luigy95 said:
Greetings to the people of the forum I am new so I apologize if I commit any lack
My case is so try to update my Huawei CHC-u03 to lollipop and marshmellow with the method of honor 4c
all good up to lollipop and a minor update, then when installing marshmellow (all this from sd with the method from the settings of the mobile) the phone is in bootlog and only says honor
I have not been able to revive it with any firmware from the 3 button method, I have tested with firmware 4.4, 5.1.1 and nothing the phone is still in bootlog
when forcing install from sd only says software install failed
* my biggest mistake was that I do not realize that the mobile is not root and has the bootloader blocked without possibility of unlocking because it has imei and serial number changed
Then can I fix it? or should I call it dead?
sorry i used google translate
Click to expand...
Click to collapse
Android devices are not like PCs. You can't just install whatever operating system you want. Android is built for the specific hardware and device model number it is installed on, it is not built to work on other devices. It typically destroys a device when you flash a stock firmware or ROM from a different model number.
Your only hope is to flash your ORIGINAL stock firmware for your specific model number.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE

Related

Any UK users got Android Pay to work?

I'm unable to use Android Pay - I'm not rooted, the boot loader is RELOCKED but when I try and add my card I get the dreaded "Google is unable to verify that your device or software running on it is Android compatible" error.
So, I was wondering, is it the fact that I did previous unlock my boot loader or something else stopping me.
BTW, Vendor: hw Country: eu, running C432B170.
Cheers.
No joy either
Same problem here. Imported mine and have done nothing but update to latest version of official roms (tried a couple of different ones today as well) and I get the same error. No rooting, purposely held off doing so so I could try Android Pay. SafetyNet Helper says the "CTS profile match" is false. My wild stab in the dark is that it is something to do it with it being identified as an international handset or handset from a non-Android pay supported country.
Had a web chat with an Android Pay helpdesk monkey and they had me reboot and reinstall a few times. They've also had me send some screenshots but I'm not holding out much hope for a useful reply.
captainkibble said:
CTS
Click to expand...
Click to collapse
CTS or CSC?
themissionimpossible said:
CTS or CSC?
Click to expand...
Click to collapse
CTS. Just double checked.
Maybe it's the same thing as CSC for Samsung phones.
In case, this might represent the target market for that phone, and that market might not yet be allowed to use Android Pay.
I'm using the single SIM version, NXT-L09, I managed to add my card but when I tried to pay for something in store I got the unable to verify.... message pop up on screen.
It also fails the CTS profile match in Safetynet helper
Android Pay worked for me today
I gave safetynet helper another try and this time it said my device passed. Re added my card to it and then used it on a London bus.
Using a Mate 8 NXT-L09C636B170
I too am able to use Android Pay. It started working for me last Thursday. While I had an open support ticket with the Android Pay help desk I periodically checked to see if it had started working. Eventually it did. I was able to add cards, SafetyNet Helper passed it's check and I was able to make payments. Result.
The same day, Android Pay help desk got back to me regarding my support ticket (there had been some backwards and forwards with logs, screenshots and the like). They concluded that Android Pay would not work because my phone was rooted. It isn't and has never has been. They had me send screenshots of multiple root checkers that displayed that the phone was not rooted *before* they came to this conclusion. I guess they just wanted the ticket closed and that was the most convenient excuse.
I've put it down to enough people reporting handsets not working that the Google added more phones to the "approved list" and help desks don't know what they are talking about.
My build number is NXT-L29C636B180
Hm.. Well this was interesting to read. Thanks for the updates saying that Android Pay does in fact (hopefully) work! I'm going to to get the L29 International dual SIM version soon so I was curious... I'll update when I get it and test it out
Mine still doesn't work - I then tried upgrading to B320 and I can't even add a card now whereas before I did eventually allow me to add a card. I'm cheesed off with it. Bootloader Locked no root and no Android Pay on a L29C432B320
gnasher666 said:
Mine still doesn't work - I then tried upgrading to B320 and I can't even add a card now whereas before I did eventually allow me to add a card. I'm cheesed off with it. Bootloader Locked no root and no Android Pay on a L29C432B320
Click to expand...
Click to collapse
Same here...
bh4714 said:
Same here...
Click to expand...
Click to collapse
I've downgraded to B170 and now have Android Pay working.
The high level process was:
All done via the help of SRK Tool http://forum.xda-developers.com/mate-8/development/tool-srk-tool-huawei-t3369797
1) Unlock Boot Loader
2) Install Custom Recovery
3) Root Phone
4) Change to oeminfo and custom.bin eu (c432) - Even though I already was
5) Copy Full Update.app for C432B153 to dload folder
6) Flash stock recovery
7) Boot recovery and allow update to install
8) Factory Reset
9) Copy Update.app for C432B170 to dload folder
10) Boot recovery and allow update to install
I'm not sure how but following this process (although I've listed the steps from memory and not in front of my Laptop I did this on) I ended up with a Bootload LOCKED C432B170 and Android Pay works. I've not - nor will I update to and EMUI 4.1 version until they are released as OTA updates that my phone asks me to install
Android Pay was working fine on B103, I've upgraded to B321 via dload and now got pop up info that my device is incompatible with android pay. Any ideas?
Sent from Huawei Mate 8
Just one question
Hi,
Which recovery should I flash? the one for EMUI 4.1 or 4.0?
thanks
I believe Android Pay will not work with EMUI 4.1. I wish we were warned about this before we were allowed to flash to 320 or 321. No warning with the update links. Sucks!
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app

Old firmware?

Hi all. Today I purchased an Honor 6x. I am in the UK. The phone has been on all day and I have been tapping the update button like crazy. It seems that I am stuck on EMUI 4.1.3 and Android Marshmallow. Should there be a Nougat update in the UK for this phone? Thanks in advance
muppet2008 said:
Hi all. Today I purchased an Honor 6x. I am in the UK. The phone has been on all day and I have been tapping the update button like crazy. It seems that I am stuck on EMUI 4.1.3 and Android Marshmallow. Should there be a Nougat update in the UK for this phone? Thanks in advance
Click to expand...
Click to collapse
What's your build model?
Sent from my Honor 8 Pro using XDA Labs
Hi Adrian, I. Think this is it.
BLN-L21C432B151
muppet2008 said:
Hi Adrian, I. Think this is it.
BLN-L21C432B151
Click to expand...
Click to collapse
Have a look HERE, latest firmware is B366.
Sent from my Honor 8 Pro using XDA Labs
Ah thanks both. I've just had a look at that site and firmware finder. As there doesn't seem to be an OTA update heading my way I might give firmware finder a bash. Many thanks.
ahsan.mehar1 said:
U should try to upgrade via firmware finder app on play store its work 100% i also upgrade my 6x with this app
Click to expand...
Click to collapse
No, it doesn't work at 100%, often users detect problems of various types after using FF here on XDA, this because it can download even packages that not always match your phone variant...
---------- Post added at 06:28 PM ---------- Previous post was at 06:26 PM ----------
muppet2008 said:
Ah thanks both. I've just had a look at that site and firmware finder. As there doesn't seem to be an OTA update heading my way I might give firmware finder a bash. Many thanks.
Click to expand...
Click to collapse
Updates should be already came out if I'm not wrong, try to force the update by clicking on system uodaye -> 3 dots on the upper right corner -> down latest update. If nothing is found, try to write to Huawei and ask about the most recent update for your build
I have sent Huawei an email requesting information with regards to an update. Obviously I'll get no reply being the weekend so I have been sat here looking at firmware finder. So close to using it. From what I understand it won't void the warranty of the phone if I update using firmware finder. What if the update doesn't work can I revert back to the original version. What if the update bricks the phone? Is that easy to fix?
TIA
ahsan.mehar1 said:
Bro its work 100% via FF application by proxy not manually. With FF application its detect ur build number and show u a valid roms
Click to expand...
Click to collapse
I saw too much times users having problem after that, i can't trust it yet man! (this is only MY opinion, to be clear)
muppet2008 said:
I have sent Huawei an email requesting information with regards to an update. Obviously I'll get no reply being the weekend so I have been sat here looking at firmware finder. So close to using it. From what I understand it won't void the warranty of the phone if I update using firmware finder. What if the update doesn't work can I revert back to the original version. What if the update bricks the phone? Is that easy to fix?
TIA
Click to expand...
Click to collapse
The rollback packages are available only for a limited amount of models at the moment (and i think forever, if Huawei wouldn't upload other packages as they've decided to do) so it could be a pain without a proper TWRP backup. For unbricking, there are some methods for doing that and it could be easy like it couldn't be, it just depends by the problem that could occur.
Ah thanks RedSkull. I might try and kerb my eagerness and see if I get a response from Huawei. This week's a bit busy so probably not the time to try anything risky.
i m not able to install stock recovery i m on twrp AND THERE IS NO OS IN MY PHONE
vendor and product partitions are completely empty
not able to boot at all not installing any rom zip as saying not able to mount vendor
how to flash vendor and product i tried with fastboot but it says remote command not allowed and tried installing stock recoery by fastboot and it installs successfully but when i boot recovery there is only twrp everytime
without stock i cant use dload method and stock is not installing and custom roms are also not installing
Hey guys.
after a download with firmware finder,I found this problem: ????
failed to authenticate installation passage.This package is unauthorized and will be deleted.Please download and install an authorized installation package.
Help me.my build number is b361 and I want to update to b380

Soft brick? Boot-loop after trying to update wrong firmware

Hello.
I've read through the forums but am still quite unsure if i can restore my honor 6x from soft brick. It boots up but i get stuck in rescue mode if i have it charged Or it will just boot-loop if its not plugged in.
Im unable to use the DLOAD method. If i enter fastboot and use the three button method. I get put to the rescue screen. However i may be using the wrong firnware? Possibly.
Its a China version. PE-UL00 given to me from a friend, he said he had restored it to factory settings. So i wanted to upgrade the android kit kat to lollipop version. It was running emui 3. Kitkat 4.42. I believe updated the wrong firmware file through the local update method I download from firmware finder.
Basically from what ive read through the forums would i need to unlock the bootloader and flash stock firmware? . I have the information to acquire the bootloader key i believe and. I have downloaded honor multi tool and huawei multi tool, as well as adb drivers
I get confused as to which stock rom or. Firmware i should download or use. And i cant access the phone to see the build number. All i know is that it's. A China version. PINE-UL00. HONOR 6X. I do remember seeing
UL00_V100R001CHNC00B200 or similar when i was able to access the phone. But it also had custom at the bottom so i wasn't sure if it was a custom rom.
Any suggestions for a noob. Thankyou.
Pabloh14 said:
Hello.
I've read through the forums but am still quite unsure if i can restore my honor 6x from soft brick. It boots up but i get stuck in rescue mode if i have it charged Or it will just boot-loop if its not plugged in.
Im unable to use the DLOAD method. If i enter fastboot and use the three button method. I get put to the rescue screen. However i may be using the wrong firnware? Possibly.
Its a China version. PE-UL00 given to me from a friend, he said he had restored it to factory settings. So i wanted to upgrade the android kit kat to lollipop version. It was running emui 3. Kitkat 4.42. I believe updated the wrong firmware file through the local update method I download from firmware finder.
Basically from what ive read through the forums would i need to unlock the bootloader and flash stock firmware? . I have the information to acquire the bootloader key i believe and. I have downloaded honor multi tool and huawei multi tool, as well as adb drivers
I get confused as to which stock rom or. Firmware i should download or use. And i cant access the phone to see the build number. All i know is that it's. A China version. PINE-UL00. HONOR 6X. I do remember seeing
UL00_V100R001CHNC00B200 or similar when i was able to access the phone. But it also had custom at the bottom so i wasn't sure if it was a custom rom.
Any suggestions for a noob. Thankyou.
Click to expand...
Click to collapse
I downloaded dc unlocker, but it doesn't support the boot loader id for PE-UL00 honor 6x. Im still waiting on huawei for the bootloader code. I think k have to log in for 14 days consecutively? I keep getting that message when I try to unlock.
Also the firmware I tried to update it was PE-UL00C00361 OTA-MF from firmware finder.
I downloaded dc phoenix unlocker. Found the correct stock firmware to the best of my knowledge and the phone back to normal. After I was able to update to marshmallow through system updates.
Thank you anyway

I need to rollback (Honor 8), HELP!

I have a seemingly stupid but still annoying problem. As many of you know Android 8 + EMUI 8 came out this summer and I have updated my Honor8. Everything works well, even better (especially with regard to the battery) apart from a problem, quite annoying. I have seen that everyone around complains about the same problem, so it is clear that both a build bug and not a local problem.
Basically ... the bluetooth link with the multimedia system of my car doesn't work as it should, while it worked well with the 7.0.
Tracknames, music infos disappears, sometimes it connects regularly, starting the music, sometimes nothing happens, sometimes the music passes from the car speakers to smartphone (!!)... in short, manage the music in the car It has become a big problem!
I tried all possible options; reset pairing, reset bluetooth, clear cache, activate the developer options to control some low-level aspects of bluetooth, and finally installed Bluetooth Auto Connect which also has several advanced options. Nothing works. In the meantime an update of 8.0 has been released (mine is the buiold 521). The update came out in September ... maybe (MAYBE) this update fixes all bluetooth issues (but i don't have any detailed info about). Until today I have not received any updates and normally I check new version regularly every day. At this point I decided to return to Nougat!
And here the adventure begins!
I CANNOT IN ANY WAY do the downgrade.
What I tried:
- through HiSuite. The "back to previous version" option appears random (rarely); normally the program tells me "the system is up to date". Once appeared I tried to run the procedure, but after the decompression it gives me an error "error updating".
- by standard Rollback procedure. Using a microSD and putting the full version of Nougate in the dload folder. The installation starts but stops almost immediately with the same "update cannot be applied" error.
At this point I am desperate. I cannot update Oreo, I can't go back to Nougat and meanwhile the bluetooth still doesn't work with my car. Remember that before Oreo, everything worked very well!
What can I do? Can you help me?
Thank you
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
m2relax said:
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
Click to expand...
Click to collapse
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Thelothian said:
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Click to expand...
Click to collapse
dont worry/ do u change region of your phone past?
m2relax said:
dont worry/ do u change region of your phone past?
Click to expand...
Click to collapse
Never. And never jailbroken or rooted...
Thelothian said:
Never. And never jailbroken or rooted...
Click to expand...
Click to collapse
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
m2relax said:
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
Click to expand...
Click to collapse
I Heard TWRP doesn't work well on Oreo...
CurlyApple said:
I Heard TWRP doesn't work well on Oreo...
Click to expand...
Click to collapse
no if you use multi tools 8 for install twrp its work perfectly on oero
m2relax said:
no if you use multi tools 8 for install twrp its work perfectly on oero
Click to expand...
Click to collapse
The more you know...
Finally I've decide to try updating to 8.0.0.562. After a month of tries, fails (damn Huawei and his stupid update system), errors and a lot of other stupid things, I was finally able to update my Honor hoping the latest version will fix all the problems. It was a enormous waste of time (searching around internet)... but in the end I found a method described here: https://forum.xda-developers.com/huawei-p20-pro/help/p20-pro-bricked-t3868085#4And if you go ahead you should find the correct firmware link (on a Russian site). Although, IMHO, failing with the classic method was due to the impossibility or some bugs in the update system, to unpack the update files on sdcard. So the solution seems to be to leave both the zip and the unpacked folder.The problems with bluetooth remain, but I hope that now there is not to be crazy applying next updates. ATTENTION: the method above is NOT valid for rollback! If you try, you'll brick your Honor.
And finally I've taken an important decision... for me this is the last Huawei/honor device. Next time I'll go to another brand, with a serious update system.
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
scseke said:
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
Click to expand...
Click to collapse
flash this file with twrp and install stock recovery and do reset factor / finally use hisuite to rollback

Unlock bootloader confusion

Hey Guys,
I have been googling for a while now and I seem to constantly come across conflicting and at times worrying posts which has very much left me stuck right were I am. I just recently purchased a Mate 9 in the hope I would be able to, like all my previous mobiles install a custom rom and tweak it to my specific needs. This however hasn't been the case.
Firmware:
System 8.0.0.046
Dataver MHA-L09 8.0.0.371(C34)
Things that have been tried:
1. No I didn't get a boot unlocker code from the Huawei
2. Yes I have contacted them personally via two different channels and both returned with a we are happy to give it to you, that's not an issue, but this code doesn't exist anymore.
3. DC-Unlock tool didn't detect my mobile in manufacture mode, in which I found another forum post stating to use HCU 3.22 client instead which worked to the point of detecting my mobile, but told me that the current security patch not supported.
4. Contacting DC-Unlock, told me there is no ETA on getting this patch level to work
5. I have read people downgrading to a previous version, unlocking and then installed the custom rom via HiSuite, this doesn't give me that option.
6. I have read people downgrading to a previous version, unlocking and then installed the custom rom via firmware finder.
6.1 Issues with this is that I seen someone claim to upgrade to version 8.0.0.3.75, which is higher then mine, which enabled the rollback feature, is this correct?
6.2 Issues with this is that I have read that gpu turbo has been enabled and many have warned that rolling back to a pre-gpu turbo enabled firmware will brick you mobile and would result in a motherboard needing to be replaced for nearly the cost of the mobile itself.
I am tempted to try another site which I can't remember the name of, which if you pay considerably more then DC-Unlock. at least if they can't get the code, would be refunded. but I think that site is down now as I feel they were playing on people who didn't know how to have done it for free via the Huawei site back in 2018.
So I want to know is there a safe way to unlock my bootloader I think my only option is option 6 but just want more details from others who have done it this way before, or have I pretty much exhausted all my option and just bite the bullet and upgrade to 9.0.1.187 and possibly further through the OTA update process and just enjoy the mobile for what it is and it's limitations?
Thanks again.
You can try the spoofing method here on xda I updated from 8 to 9 with that, as long as firmware finder says your imei is approved
mucski said:
You can try the spoofing method here on xda I updated from 8 to 9 with that, as long as firmware finder says your imei is approved
Click to expand...
Click to collapse
Thanks for that, I can already upgrade to 9, my system updates app is just waiting for me to accept. The issue is that I don't want to go forward. I really want to go backwards, so I can unlock my bootloader first. I'm already at the stage where I have tried most if not all the safe ways to unlocking my bootloader, but with my currently installed android version I can't. The only way forward for me it seems is the firmware finder app and SD force flash back to EMUI 5 aka Android 7 to use DC-Unlocker to unlock it first, then that gives me the freedom of installing the official Android 9 or openkirin.
I just worried as some people have stated that if you attempt a downgrade after a specific point, something about GPU turbo being enabled in later firmwares, which will brick your mobile.
I just want to hear from others who have done this successfully or if it's not possible in my case.

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