Huawei Mate 8 Update went wrong - Mate 8 Q&A, Help & Troubleshooting

hi, dear xda forumers!
this is my very first post, and i am not very good at tech things, so please bear with me (plus I may unwantingly commit grammatical mistakes because i am not a native speaker and it is 2AM here)
first my back story:
I had a Huawei Mate 8 (nxt-l29c....something) European version, I had it for about 6 or 7 months, then it was stolen. By that time it had automatically upgraded to Nougat and I really liked it, got used to it, could not live without it.... so i decided to buy the same phone again. It came with Marshmallow, and I tried to update it but the OTA had been for a limited time only I guess, I emailed around with official huawei customer service asked them maybe to update my device from their headquarters or something, but they could not help me, they said I should just wait and eventually it would update.
after 3 months still nothing I grew impatient and I really wanted to have my "old experience" back, so I tried a tutorial with updating via filmware finder, using one of the first updates that were about 2GB big. It was successful, so it seemed at first, because there were no errors or interruptions, but finally when I turned it on, I noticed that during the update process my phone has lost the built in keyboard (still has the google), no more bluetooth, alarm clock, date time settings, update option
I downloaded the official rollback to Android 6 from 7 but since I updated with an unofficial update, it failed to fix my phone. now I still have the issues listed above.
Now I ended up with
Model number: NXT-L29C900B500 (originally it was NXT-L29C432B180)
EMUI version: 5.0
Android version: 7.0
Edit:
Now trying to use a new filmware from the official huawei website with the dload method
Edit 2:
it did not do anything. I will try again when I wake up
I kindly ask anyone who has any idea how to fix this to reply.

Mate 8 nougat update as far as I know have 2 update zips, I've experienced that problem when trying to update to nougat, I used twrp to flash the update.zip, I had emui 5 after but Bluetooth didn't work and some settings were missing, after searching I found that there are 2 zips to an update, a update.zip and a hwupdate.zip, basically only one was installed for you, you need to install both

Related

Cannot update to Android 6

I currently have an Ascend Mate 7 with firmware version B331, and I am in Europe. This morning my phone started downloading the update to B571, it asked for a reboot, started updating and gave an error at 4%, that it cannot unzip the file (or something like that) and that I must redownload. I performed this operation 3 times, with the same result? Is Huawei incapable of providing an update for their own phones? Is there another way to perform the update?
Also, my phone's certification is Serbia, although I bought it from Mediamarkt in Germany.... ?
Ok, so for anyone with the same issue, this solved it : http://forum.xda-developers.com/showpost.php?p=68093722&postcount=4

L29C432 just update by itself to NRD90M test-keys - not part of the beta program

Hello all.
My phone was on L29C432B192
Rooted, TWRP, nothing else.
I had never updated to beta of emui 5.0 because I don't have much free time those days, and I didn't feel like going into updates that would have to be re-updated in the next few months, might no be rooted yet, and might take time to sort out is everything does no go smoothly.
Sadly, my phone decided otherwise. This morning, I saw that there was an update to EMUI 5.0. I stupidly pressed "quick update" before thinking ...
Reboot on TWRP, install something, and now I'm on model L29 (no specific) build number NRD90M test-keys. (EMUI 5.0)
Some search showed me that I might no be the first : ( https://forum.xda-developers.com/mate-8/general/c432-ota-changed-build-to-nrd90m-test-t3544123 )
But this thread is a bit short, and doesn't answer all my questions. Wich specificaly are :
- Why did this happen ? Because I'm rooted and / or on TWRP ? I though B560 was a beta, and would only be pushed through OTA if you're part of the beta program. Wich I am not.
- What exactly does not work with this build ? So that I know if it's urgent that I square things up.
- What is the rollback package I must use ? Is it this one ? https://forum.xda-developers.com/mate-8/general/huawei-mate8-rollback-package-nxt-l29-t3498256
Because it says C900B500 ... wich makes me doubt that it's the right one. If not, can you direct me to the right thread for L29C432 ?
- And lastly, now that my hand has been forced into tweaking / updating the phone, what's still unstable with b560 ? Should I go back to emui 4.0 or is b560 already better ?
Thanks in advance to whoever want to takes a few minutes to help me.
I know I could find some of those infos by myself. Hell, ANY info can be found, with enough time ... but as I said, I don't have much free time. I didn't plan to get into this, and if a kind soul want to help me get in the right track, that would be mighty hepfull.
updates? same probleme here

Updating a C432

Just recently bought this phone, and after scouring this forums the past few days I found that the EMUI that shipped with my phone is 4-5 months old (Dec '16) and that there have been multiple updates since, even though the OTA on my phone says I'm using the latest version. This scares me, not so much for features, but because of potentially missing security patches.
Looking at hwmt.ru's listings, there's a lot of updates, and for my specific model the latest OTA is B181, and the latest "full" update (I assume these are whole images) is B156.
Can I download the B156 updates (basically the same way used when rooting the phone) to update the stock ROM?
And if that is correct, what are all the listings on that site under the "A" (or "Тип") column with "OTA" for?
Download the firmware finder app for android and update through it: https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146
You probably won't be able to update to 181 though... You'll have to test which ones you can install. Huawei needs to approve each firmware version before we can install through system update.
B181 didn't work, authentication error, gonna try the other way and work my way up instead.
Nice that someone made a tool to automate this though, even though it's a hacky way
Nevermind that, every single version gets that authentication error, even the ones older than the one I have currently installed.

UK Honor 6x, BLN-L21C432B140

Hi all, I updated my phone months ago to sort out a problem in games, and its worked fine. However I never received the update to Android 7 or EMUI 5.0. I used firmware finder to update originally, around 6 months ago.
The update seemed to go fine, and the phone has worked great. Would the original update through firmware finder have somehow caused 'official' updates to have been turned off in some way?
Is there any way to rectify this, as I assume most people with the UK version of this phone already have Android 7 and EMUI 5.0 yeah?
thedandyp said:
The update seemed to go fine, and the phone has worked great. Would the original update through firmware finder have somehow caused 'official' updates to have been turned off in some way?
?
Click to expand...
Click to collapse
If you have updater app in settings amd your phone model shows the correct details(not NRD TEST KEY) you will get update for sure.
If need help let us know we can help
Well this doesn't seem to be the case. From what I can gather most UK handsets should have received the update 3 or 4 months ago. So I think it's pretty safe to assume that my particular handset will not receive an OTA update.
thedandyp said:
Well this doesn't seem to be the case. From what I can gather most UK handsets should have received the update 3 or 4 months ago. So I think it's pretty safe to assume that my particular handset will not receive an OTA update.
Click to expand...
Click to collapse
Can do it manually by flashing the file manually with dload method
Thanks for the reply. I might be forced to doing it manually. But I'd really like to get to the bottom of this, what possible reason would there be for not receiving the update yet? It's been months!
thedandyp said:
Thanks for the reply. I might be forced to doing it manually. But I'd really like to get to the bottom of this, what possible reason would there be for not receiving the update yet? It's been months!
Click to expand...
Click to collapse
Would you believe if i say i haven't got single update for more than on my 5C, full stock MM and was on the factory version for more than year then i gave up and did it myself. I tried all the method of upgrades and downgrades but none helped and even Huawei was not able to identify and push update manually after providing my IMEI. So not sure if you would be able to get the cause here

Unable to update for 8 months after installing Google

Hi,
I was able to finally get google on my phone about a year ago. I was able to update my phone once, manually, by downloading the firmware manually from the FF-app/website and connecting it to HiSuite.
For 8 months now, I havent been able to do this process anymore because FF-app/website shows me no working firmware. I think my phone is in risk because some of my passwords have been hacked and im almost sure its not my laptop. I am ready, if i have to, to do a factory reset. I was told when adding google services, that even after a reset, the google services will remain on my phone.. But then the issue is still not solved as my phone doesnt want to update by itself. It always says the firmware is the latest one which is impossible after 8 months or longer not updating it.
When using FF app, every single firmware i click, it tells me: Error, most likely the firmware was removed from the server.
When i try to download a firmware from the desktop it says: An error occured.
I feel like im stuck.. What should i do?
My huawei P40 PRO+
Model: ELS LGRP6 or ELS N39 (im not sure which one it is. the 2nd one is written on my phone but the first one is written on a paper from 1 year ago)
Build number: 10.1.0.175(C432E2R3P3)
Emui version: 10.1.0
Thank you a lot for anyone reading this and being able to help me!
You must use this site for firmware search. https://www.firmfinder.ml/
You receive updates, or not?
The issue is solved thanks to one of a senior member. Thank you so so much!
You are welcome!
The solution was that:
- downgrade using dload firmware
- install Google with googlefier
- OTA update to the last EMUI version ( he requested that)

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