Cannot update to Android 6 - Ascend Mate 7 Q&A, Help & Troubleshooting

I currently have an Ascend Mate 7 with firmware version B331, and I am in Europe. This morning my phone started downloading the update to B571, it asked for a reboot, started updating and gave an error at 4%, that it cannot unzip the file (or something like that) and that I must redownload. I performed this operation 3 times, with the same result? Is Huawei incapable of providing an update for their own phones? Is there another way to perform the update?
Also, my phone's certification is Serbia, although I bought it from Mediamarkt in Germany.... ?
Ok, so for anyone with the same issue, this solved it : http://forum.xda-developers.com/showpost.php?p=68093722&postcount=4

Related

Upgrade path for VAT-L09C900B019

Hello,
i recently got a Honor 8 (at least it claims it is ...) through a sweepstake, so may well be a preview model. It still seems to run on EMUI 3.1, on VAT-L09C900B019.
I hardly find anyone having this via google (except some Polish(?) ) phones. No OTA seems to arive now for ~2month. What would be the correct "stock" upgrade path?
Thanks!
netdependent said:
Hello,
i recently got a Honor 8 (at least it claims it is ...) through a sweepstake, so may well be a preview model. It still seems to run on EMUI 3.1, on VAT-L09C900B019.
I hardly find anyone having this via google (except some Polish(?) ) phones. No OTA seems to arive now for ~2month. What would be the correct "stock" upgrade path?
Thanks!
Click to expand...
Click to collapse
VAT ?!! Honor 8 will be code named as FRD. VAT is not Honor 8 I think.
Thanks, I won the phone shortly after release, so might be plausible, that this is some special/pre-release/developer version. The backside says FRD-L09.
However, the FRD-L09C432b131 seems not to work (install stuck at 5%, then auto-reboot to old OS). Any ideas what Firmware might work? phone seems to have ~32GB and was sent within Europe, so FRD-L09 seemed reasonable.

Stuck on android 6 Southeast Asia market 'specseas' build. How to update to 7 UK?

Hi all,
Having been in contact with Huawei facebook support, they have checked my imei and tell me my Mate 8 is for the Southeast Asia market - no surprise there as I bought it from eBay. So with a Mate 8 from Singapore or thereabout, how do I go about getting a uk rom on it? preferably emui 5 based? If it were a Samsung i'd just flash the normal way through odin, but I don't know with the Mate if region specifics are going to be an issue, or if i might wipe my imei or something horrific.. Is there a tut on updating an NXT-L29 'specseas' unit? I have looked!!
Sites like this http://www.carbontesla.com/2016/08/download-huawei-mate-8-b320-marshmallow-firmware-europe/ say things like 'This update should only be installed on C432 based European Mate 8 handsets'.
I'm currently on NXT-L29C636B193
Any assistance appreciated
Fred
Huawei's facebook team have come back to me saying 'The Mate 8 Build Number should be Mate 8 NXT-L29C432B192 or NXT-L09C432B192 (depends on the exact model number).' This has lead me to http://www.carbontesla.com/2016/10/download-huawei-mate-8-b192-marshmallow-update-europe/#more-9728 where I have downloaded the L29 version and copied the Update.app to my ext card as suggested. Could someone tell me if updating my phone this way is likely to cause me issues? i'm just copying off the entirety of my sd card expecting a full wipe at some point..
After forgetting everything I did yesterday I am now on build NXT-C900B192.
Where the heck do I go now??
currently installing NXT-L29C432B320 via the dload folder..
EDIT: Ok, update done and showing emui 4.1 but build NXT-C900B320. Any suggestions appreciated?
EDIT: Unlocked my bootloader and now copying NXT-L29C432B581 files over to the dload folder.. I'm starting to loose track!
Successful install of NXT-L29C636B560? yesterday then OTA updated to NXT-L29C636B563. Unfortunately the battery life has taken quite a hit, so now going to try NXT-L29C636B585 I guess!
EDIT: Using the firmware finder to download B585
EDIT: B585 installed through the firmware finder app! hopefully i wont get through the battery so quickly now!

Huawei Mate 8 Update went wrong

hi, dear xda forumers!
this is my very first post, and i am not very good at tech things, so please bear with me (plus I may unwantingly commit grammatical mistakes because i am not a native speaker and it is 2AM here)
first my back story:
I had a Huawei Mate 8 (nxt-l29c....something) European version, I had it for about 6 or 7 months, then it was stolen. By that time it had automatically upgraded to Nougat and I really liked it, got used to it, could not live without it.... so i decided to buy the same phone again. It came with Marshmallow, and I tried to update it but the OTA had been for a limited time only I guess, I emailed around with official huawei customer service asked them maybe to update my device from their headquarters or something, but they could not help me, they said I should just wait and eventually it would update.
after 3 months still nothing I grew impatient and I really wanted to have my "old experience" back, so I tried a tutorial with updating via filmware finder, using one of the first updates that were about 2GB big. It was successful, so it seemed at first, because there were no errors or interruptions, but finally when I turned it on, I noticed that during the update process my phone has lost the built in keyboard (still has the google), no more bluetooth, alarm clock, date time settings, update option
I downloaded the official rollback to Android 6 from 7 but since I updated with an unofficial update, it failed to fix my phone. now I still have the issues listed above.
Now I ended up with
Model number: NXT-L29C900B500 (originally it was NXT-L29C432B180)
EMUI version: 5.0
Android version: 7.0
Edit:
Now trying to use a new filmware from the official huawei website with the dload method
Edit 2:
it did not do anything. I will try again when I wake up
I kindly ask anyone who has any idea how to fix this to reply.
Mate 8 nougat update as far as I know have 2 update zips, I've experienced that problem when trying to update to nougat, I used twrp to flash the update.zip, I had emui 5 after but Bluetooth didn't work and some settings were missing, after searching I found that there are 2 zips to an update, a update.zip and a hwupdate.zip, basically only one was installed for you, you need to install both

Softbrick after using official updater (C636), had to downgrade. Better rebrand?

Hey guys,
I had my Honor 8 in L19C636B380 update for a long time now.
Yesterday I tried to update with official app, I selected an option "full update", or something like that, since the app said there was no update available.
However, with that option in the menu, It found the B390 update and began the update, but the phone bricked in eRecovery mode.
I've tried the 390 update through dload method without luck. Tried full-MV of 380 without luck (recovery will stop at 5% and won't install the firmwares).
Now I'm trying the 360 full-MV-PV update (a downgrade), which seems to go past the 5% in recovery... It worked.
Considering that the european version is way ahead of the asian pacific, I'd like to know if you guys can point me to a way to rebrand to the european version, since this C636 version is stuck in 2017 (or at least my phone won't pick any OTA updated here in Brazil). I've seem some directions in the forum, but some have broken links and stuff, so I fear I may get stuck in the middle of a process...
valp88 said:
Hey guys,
I had my Honor 8 in L19C636B380 update for a long time now.
Yesterday I tried to update with official app, I selected an option "full update", or something like that, since the app said there was no update available.
However, with that option in the menu, It found the B390 update and began the update, but the phone bricked in eRecovery mode.
I've tried the 390 update through dload method without luck. Tried full-MV of 380 without luck (recovery will stop at 5% and won't install the firmwares).
Now I'm trying the 360 full-MV-PV update (a downgrade), which seems to go past the 5% in recovery... It worked.
Considering that the european version is way ahead of the asian pacific, I'd like to know if you guys can point me to a way to rebrand to the european version, since this C636 version is stuck in 2017 (or at least my phone won't pick any OTA updated here in Brazil). I've seem some directions in the forum, but some have broken links and stuff, so I fear I may get stuck in the middle of a process...
Click to expand...
Click to collapse
You Could Try Updating With The Firmware Finder App Using DNS. Maks Sure Get The One That Is The Size Of GBs
The Firmware Finder App Is In The Play Store

Unable to update for 8 months after installing Google

Hi,
I was able to finally get google on my phone about a year ago. I was able to update my phone once, manually, by downloading the firmware manually from the FF-app/website and connecting it to HiSuite.
For 8 months now, I havent been able to do this process anymore because FF-app/website shows me no working firmware. I think my phone is in risk because some of my passwords have been hacked and im almost sure its not my laptop. I am ready, if i have to, to do a factory reset. I was told when adding google services, that even after a reset, the google services will remain on my phone.. But then the issue is still not solved as my phone doesnt want to update by itself. It always says the firmware is the latest one which is impossible after 8 months or longer not updating it.
When using FF app, every single firmware i click, it tells me: Error, most likely the firmware was removed from the server.
When i try to download a firmware from the desktop it says: An error occured.
I feel like im stuck.. What should i do?
My huawei P40 PRO+
Model: ELS LGRP6 or ELS N39 (im not sure which one it is. the 2nd one is written on my phone but the first one is written on a paper from 1 year ago)
Build number: 10.1.0.175(C432E2R3P3)
Emui version: 10.1.0
Thank you a lot for anyone reading this and being able to help me!
You must use this site for firmware search. https://www.firmfinder.ml/
You receive updates, or not?
The issue is solved thanks to one of a senior member. Thank you so so much!
You are welcome!
The solution was that:
- downgrade using dload firmware
- install Google with googlefier
- OTA update to the last EMUI version ( he requested that)

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