Please Help. How do I activate, and unlocked tmobile Galaxy S8+ on Verizon. - Samsung Galaxy S8+ Questions & Answers

So I just received my unlocked galaxy s8+ G955U from swappa. I was hoping it would be as easy as putting in my previous nano sim card from my Nexus 6p and activating. It isn't. The branding is t-mobile. Showing t-mobile screen when I turn it on. I tried activating from myverizon , but when I enter the imei it says: "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network. Try a Different Device"
I purchased an unlocked phone hoping to avoid most if not all of the verizon bloatware. But, I need to be able to make phone calls and tie it to my Verizon account.
Any help, or suggestions would be greatly appreciated.

polorsport said:
So I just received my unlocked galaxy s8+ G955U from swappa. I was hoping it would be as easy as putting in my previous nano sim card from my Nexus 6p and activating. It isn't. The branding is t-mobile. Showing t-mobile screen when I turn it on. I tried activating from myverizon , but when I enter the imei it says: "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network. Try a Different Device"
I purchased an unlocked phone hoping to avoid most if not all of the verizon bloatware. But, I need to be able to make phone calls and tie it to my Verizon account.
Any help, or suggestions would be greatly appreciated.
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Click to collapse
clearly you got the Tmobile s8+ model. Even if its unlocked it only works with Gsm networks. Verizon is CDMA not gsm. Return for a refund and buy a no-career unlocked phone. Good luck
This is the model you need https://www.bestbuy.com/site/samsung-galaxy-s8-64gb-unlocked-midnight-black/5803742.p?skuId=5803742

I think you're right. This sucks. But, it's good to know. I've been on the phone with customer service for 40 minutes trying to get it activated and still no luck.

the_noob65 said:
clearly you got the Tmobile s8+ model. Even if its unlocked it only works with Gsm networks. Verizon is CDMA not gsm. Return for a refund and buy a no-career unlocked phone. Good luck
This is the model you need https://www.bestbuy.com/site/samsung-galaxy-s8-64gb-unlocked-midnight-black/5803742.p?skuId=5803742
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What I don't understand is that the customer service representative says it's activated on her end. I just can't make or receive calls. No lte or 3g shown.

the_noob65 said:
clearly you got the Tmobile s8+ model. Even if its unlocked it only works with Gsm networks. Verizon is CDMA not gsm. Return for a refund and buy a no-career unlocked phone. Good luck
This is the model you need https://www.bestbuy.com/site/samsung-galaxy-s8-64gb-unlocked-midnight-black/5803742.p?skuId=5803742
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Click to collapse
That is 100% absolutely false and incorrect. All the US S8+ models have the SAME EXACT hardware. Only the firmware is different.
polorsport said:
So I just received my unlocked galaxy s8+ G955U from swappa. I was hoping it would be as easy as putting in my previous nano sim card from my Nexus 6p and activating. It isn't. The branding is t-mobile. Showing t-mobile screen when I turn it on. I tried activating from myverizon , but when I enter the imei it says: "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network. Try a Different Device"
I purchased an unlocked phone hoping to avoid most if not all of the verizon bloatware. But, I need to be able to make phone calls and tie it to my Verizon account.
Any help, or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
OP, are you SURE it's network Unlocked? The T-Mo branded S8 shipped network locked. If it's network Unlocked, it WILL work on Verizon, but it will still have the T-Mo bootup screen and apps. That's the firmware.
If you want no bloatware, check out the threads for flashing the Unlocked Firmware.

After exhausting all my options I took my friends advice, and called t-mobile. Turns out the phone is still locked. So it's either the seller unlocks it, or refund.

Mr. Orange 645 said:
That is 100% absolutely false and incorrect. All the US S8+ models have the SAME EXACT hardware. Only the firmware is different.
OP, are you SURE it's network Unlocked? The T-Mo branded S8 shipped network locked. If it's network Unlocked, it WILL work on Verizon, but it will still have the T-Mo bootup screen and apps. That's the firmware.
If you want no bloatware, check out the threads for flashing the Unlocked Firmware.
Click to expand...
Click to collapse
Maybe you can answer this question. If the phone is still locked. Can I flash firmware to unlock it, and activate it on Verizon. (I don't even care about bloatware anymore. I just want to have a working phone)

polorsport said:
Maybe you can answer this question. If the phone is still locked. Can I flash firmware to unlock it, and activate it on Verizon. (I don't even care about bloatware anymore. I just want to have a working phone)
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Click to collapse
No, you can't unlock it just by flashing the unlocked firmware. T-Mobile will have to unlock it.
Read one of the threads a out flashing unlocked firmware, it will answer many of your questions, including the ones you have asked in this thread.

Related

How can an "unlocked phone" not be "unlocked"?

I asked this question a few days ago & no one answered, so I will try a different way.
Verizon tells me that my phone that is "unlocked & rooted" with CyanogenMod 10.2.1 is not truly unlocked.
So how do you completely "unlock" a phone so that it will work on Verizon's CDMA network?
Is there a different way to unlock for CDMA?
Thanks.
Rebel60 said:
I asked this question a few days ago & no one answered, so I will try a different way.
Verizon tells me that my phone that is "unlocked & rooted" with CyanogenMod 10.2.1 is not truly unlocked.
So how do you completely "unlock" a phone so that it will work on Verizon's CDMA network?
Is there a different way to unlock for CDMA?
Thanks.
Click to expand...
Click to collapse
If your running cyanogen mod your bootloader is unlocked. There's two different kinds of unlocked, one is sim unlocked which means it can run on almost any carrier and bootloader unlocked meaning you can flash custom roms
As far as CDMA not that I'm aware of
From my S3 on Wicked 4.3
ShapesBlue said:
If your running cyanogen mod your bootloader is unlocked. There's two different kinds of unlocked, one is sim unlocked which means it can run on almost any carrier and bootloader unlocked meaning you can flash custom roms
As far as CDMA not that I'm aware of
From my S3 on Wicked 4.3
Click to expand...
Click to collapse
Thanks. I couldn't understand how a phone can be unlocked & rooted & still not be unlocked. The salesman at Verizon told me on the phone that whatever company originally sold the phone would have to unlock it. I forgot that this was a T-Mobile phone. I use T-mobile sim via Straight Talk. If this sim is removed then would the phone be able to work on Verizon network? Verzion is telling me this is a GSM phone & not CDMA & won't work unless unlocked by carrier. Which makes no sense if it isn't a cdma to begin with. I assume that all Verizon version of phones are made for them as CDMA only?
If this is so, then Verizon should not be advertising "bring your own device" as it won't work. It should be "bring your own Verizon phone".
Rebel60 said:
Thanks. I couldn't understand how a phone can be unlocked & rooted & still not be unlocked. The salesman at Verizon told me on the phone that whatever company originally sold the phone would have to unlock it. I forgot that this was a T-Mobile phone. I use T-mobile sim via Straight Talk. If this sim is removed then would the phone be able to work on Verizon network? Verzion is telling me this is a GSM phone & not CDMA & won't work unless unlocked by carrier. Which makes no sense if it isn't a cdma to begin with. I assume that all Verizon version of phones are made for them as CDMA only?
If this is so, then Verizon should not be advertising "bring your own device" as it won't work. It should be "bring your own Verizon phone".
Click to expand...
Click to collapse
Verizons idea of bring your own device really isn't what it should be. It should work on the vzw network but all phones should be sim unlocked by the carrier as a law was passed to do so, however verizon won't a lot of times sim unlock it like it should be until the contract is fulfilled.
And yes there bring your own device is irrelevant because most gsm phones won't work like they should on this crappy network because they are the only CDMA only network left.
From my S3 on Wicked 4.3
ShapesBlue said:
Verizons idea of bring your own device really isn't what it should be. It should work on the vzw network but all phones should be sim unlocked by the carrier as a law was passed to do so, however verizon won't a lot of times sim unlock it like it should be until the contract is fulfilled.
And yes there bring your own device is irrelevant because most gsm phones won't work like they should on this crappy network because they are the only CDMA only network left.
From my S3 on Wicked 4.3
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Thanks ShapesBlue. I assumed it was not really bring any device to play as they state. My phone came from T-Mobile from the original buyer, so I don't know if T-Mobile would till unlock it or not since it isn't stock any longer. I have a friends that use Verizon & they get good service in our area. Mine is limited on T-Mobile, lot of dead spots especially where I work & slow data. I had a non digital CDMA phone that I used through Straight Talk & it used Verizon network & I got good phone service in places way off the beaten trail, so that is why I wanted to try Verizon again.
Where can I find a copy of the "unlock law". I searched for it but didn't find anything. I would like to print it out & take with me for proof.
Thanks.
Rebel60 said:
Thanks ShapesBlue. I assumed it was not really bring any device to play as they state. My phone came from T-Mobile from the original buyer, so I don't know if T-Mobile would till unlock it or not since it isn't stock any longer. I have a friends that use Verizon & they get good service in our area. Mine is limited on T-Mobile, lot of dead spots especially where I work & slow data. I had a non digital CDMA phone that I used through Straight Talk & it used Verizon network & I got good phone service in places way off the beaten trail, so that is why I wanted to try Verizon again.
Where can I find a copy of the "unlock law". I searched for it but didn't find anything. I would like to print it out & take with me for proof.
Thanks.
Click to expand...
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Not sure if it has passed just yet but here is some info on it
http://www.cbsnews.com/news/obama-signs-bill-unlocking-cellphones/
From my S3 on Wicked 4.3
I Just found the law, it was signed into law by president on Aug. 1st. 2014. S.517, Public law 113-114
Thanks.

Was the article that the S7 will lock to the first Sim inserted true?

http://www.sammobile.com/2016/02/25...-will-carrier-lock-to-the-first-inserted-sim/
I know some t-mobile customers already have devices in hand (or will be getting it within a few days). Has anyone checked if the above article is true? Would be awesome to know for all US who aren't on T-mo or any major carrier (I'm on Cricket, No preorders, and no edge listed so far.)
Would be awesome to preorder the ATT version from a place like target, get those preorder bonuses (target has $100 GC + standard 5% off for target card members, so its probably the cheapest place to get it), and then use it on Cricket.
Note: This is primarily meant for US carriers and devices. not other countries, which has different laws and networks.
Yes I'm also wondering how this will work. When I spoke to sales team at CPW they said it would be completely unlocked but knew nothing about the so called locking feature which may happen to us. Uk
Good question, I'm surprised no one has posted the answer yet considering how many people are getting them.
I'm on cricket as well, and planning to get the tmobile s7 due to the unlocked bootloader (at&t is bootloader locked)... It would be nice not to have to pay some company to remotely Sim unlock it
I would like to know too. Thank you!
I'd also like to know whether the phone will download carrier software specific everytime a different SIM is inserted
Im buying mine from samsung direct so id be annoyed if they have the sim region lock in place. im sure they are selling it unlocked and this sim lock is carrier requested.
sonhy said:
Im buying mine from samsung direct so id be annoyed if they have the sim region lock in place. im sure they are selling it unlocked and this sim lock is carrier requested.
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Click to collapse
Are you in canada? If so there is a sim lock when you put in your sim, but you're given an unlock code with the phone if you get it from a samsung store.
no not canada, well thats good to hear about unlock code, as said im pretty sure the sim lock is only for carrier bought gs7 phones.
Work for a carrier: it will lock upon first sim. If you put in a sim after initial Set up it wipes and reboots. Unlock codes are available like any other phone
CPW never lock their android phones. This feature is for carriers to lock if they want and helps Sammy to sell phones to multiple suppliers using the same SKU code rather than different variants. Anyone buying sim free won't have to worry about this and I'm 99℅ sure shops like cpw won't use this. Buying from an operator however is a different story
Sent from my XT1580 using Tapatalk
Seems like this SIM lock applies to carrier phones only and not Global/International aka Unlocked.
My guess is they do this so Samsung can provide everyone with the same standard S7 model to save hassle on carrier specific phones that are locked from the factory so the carrier can pick up any S7 and provide the sim that then locks to that network.
False.. i have 2 phones.. i just got my S7 and i have an iPhone as well ... just switched the sims and works fine...
bradbutter said:
False.. i have 2 phones.. i just got my S7 and i have an iPhone as well ... just switched the sims and works fine...
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Click to collapse
Cool thanks for reporting.
bradbutter said:
False.. i have 2 phones.. i just got my S7 and i have an iPhone as well ... just switched the sims and works fine...
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Click to collapse
I dont understand what you are saying...if you stuck a tmobile sim from your iphone and stuck it in your tmobile s7, its still possibly carrier locked to tmobile.
we want to know if you stick a cricket or at&t in your tmobile s7 first, will it lock to those carriers even though your on tmobile or will it require a remote unlock
I'd be curious to know that if id DOES lock, would a ODIN/reflash of stock reset it?
I would love it buying a AT&T version would work on Verizon or T-Mobile.
All this of course with the phone having access to all bands set on initial carrier SIM card boot up.
Is it possible to just flash a different version's os? Example, could i just flash the t-mo fw onto an att phone?
el7145 said:
I dont understand what you are saying...if you stuck a tmobile sim from your iphone and stuck it in your tmobile s7, its still possibly carrier locked to tmobile.
we want to know if you stick a cricket or at&t in your tmobile s7 first, will it lock to those carriers even though your on tmobile or will it require a remote unlock
Click to expand...
Click to collapse
Oh well yeah in that case I'm not sure because I know my phone should be locked to T-Mobile from the start unless I pay it off in full. I highly doubt if I would have put a non T-Mobile Sim in it first that it would of even got service. You would have to ask someone with an unlocked device if another sim works because most devices from carriers are locked from the start.
Sent from my SM-G930T using Tapatalk
bradbutter said:
Oh well yeah in that case I'm not sure because I know my phone should be locked to T-Mobile from the start unless I pay it off in full. I highly doubt if I would have put a non T-Mobile Sim in it first that it would of even got service. You would have to ask someone with an unlocked device if another sim works because most devices from carriers are locked from the start.
Sent from my SM-G930T using Tapatalk
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Click to collapse
Best answer here. I'm not sure what the confusion is here. A phone from T Mobile IS locked to T Mobile unless one removes the carrier lock. Its always been this way (sans int. phones). The carrier unlock app is in the S7 as well and by law all US carriers must provide the unlock if requested by a customer.
So if the OP buys an S7 outright then they can request and will receive the unlock for the phone. Otherwise its business as usual.

Question about unlocking SIM on a BNIB t-mobile s7 for use on Verizon

So like the title says I have a brand new never started/updated t-mobile s7 and I'm looking to use the phone on the Verizon network where I currently have a plan.
I've never unlocked SIMs before so I figured I'd check here first, I don't want to brick the phone obviously..
So my question is how do I go about doing this? I see t-mobile has an app that unblocks the SIM for customers, however I'm not a customer and do not plan on using t-mobile network.
I found some dodgy websites that claim to be able to do it but I'm not sure how I feel about handling over my information to them especially without at least some third party confirmation that the service actually works and is not a scam.
Does anyone have some input on what to do?
Flash the 930U firmware to it. This should allow it to be SIM unlocked.
Try calling tm you just never know they may just give you the unlock codes. I had a phone lock to att once, gave them a ring and they gave me the codes, just be nice.
I used the tmobile unlock app on device. The app checks if you qualify same as a rep would.
Sent from my SM-G930T using XDA-Developers mobile app
So I got the phone unlocked but only to find out the T-Mobile s7 is GSM, Verizon runs on CDMA which is not compatible.
Now that I have it unlocked, would it be possible to flash the Verizon s7 software and have it connect?
I assume I'll need to root the phone in order to do that but will the hardware interact properly with the Verizon software?
2003WRB said:
So I got the phone unlocked but only to find out the T-Mobile s7 is GSM, Verizon runs on CDMA which is not compatible.
Now that I have it unlocked, would it be possible to flash the Verizon s7 software and have it connect?
I assume I'll need to root the phone in order to do that but will the hardware interact properly with the Verizon software?
Click to expand...
Click to collapse
CDMA and GSM are two different frequency bands, and use separate hardware. Meaning, they are physically not compatible.
2003WRB said:
So I got the phone unlocked but only to find out the T-Mobile s7 is GSM, Verizon runs on CDMA which is not compatible.
Now that I have it unlocked, would it be possible to flash the Verizon s7 software and have it connect?
I assume I'll need to root the phone in order to do that but will the hardware interact properly with the Verizon software?
Click to expand...
Click to collapse
The good news for you is that the S7 sold in the United States all contain the same hardware, the same actual components, so they all physically are capable of handling both GSM and CDMA networks. Also good for you is that now that the phone is unlocked, you can either flash the Verizon firmware or flash the "U" firmware on your device. Normally speaking, this would be really bad advice for any other device, but for the S7 it is possible.
I have the T-Mo S7 flat, and I am running the latest U firmware on AT&T, though I have flashed many and sold them for Verizon.
Don't fret, be happy, and Merry Christmas!
will this allow lte+,in order words can I make a call and still browse the internet on verizon?

Unlock T-mobile branded S8+ bought directly from Samsung

I've contacted T-Mobile directly, and they said that they do not have the ability to do so because I did not purchase the device directly from them, even though it is a T-Mobile branded device. The representative also contacted Samsung with me on the phone, Samsung specifically stated that the device can be unlock, and the carrier does it. Doesn't make any sense to me that they can't unlock it when they have my phone's IMEI in their database, and they can recognize it. To top that off, the device is paid in full, not financed. Anyway, got this escalated to the manual unlock team, but was told there's no guarantees. Will see how that goes.
Have anyone gotten their T-Mobile branded device bought directly from Samsung unlocked? Or anyone got their carrier branded device bought from Samsung unlocked?
I been trying to find a sim I can try to see if mine is unlocked but seems like everyone I know is on TMobile hahaha I bought mine thru Samsung as well paid in full I will try going to a att see if they have a sim I can try
If everything is the same, then the device should be locked. Just tried an ATT sim on my T-Mobile device, and that doesn't work.
Exact situation I went through with AT&T. They also first told me they couldn't unlock it cuz I didn't buy directly from them, however, after a few escalations to support I finally got someone that understood and I had the unlock code before the phone call ended. Just keep trying.
The escalation of my case to the unlock team resulted in receiving an automated email telling me to use the unlock app when I explicitly mentioned that method does not work..... Sigh... The incompetence of these people. Contacting them on twitter now, we'll see the results of that.
In the meantime, what's everyone's experience so far trying to get their carrier branded device unlocked?
Same issues with my s8... Samsung says T-Mobile will should be able to unlock it...and T-Mobile says it is not an eligible phone since not purchased through T-Mobile. Any other suggestions how i can unlock my phone?
Sent from my SM-G955U using Tapatalk
MNX1024 said:
The escalation of my case to the unlock team resulted in receiving an automated email telling me to use the unlock app when I explicitly mentioned that method does not work..... Sigh... The incompetence of these people. Contacting them on twitter now, we'll see the results of that.
In the meantime, what's everyone's experience so far trying to get their carrier branded device unlocked?
Click to expand...
Click to collapse
Have you been able to get your phone unlocked? I'm in the same situation right now
How in the hell can they not unlock a device that is BRANDED by T-Mobile and PAID OFF with T-Mobile? I would of returned the device (if within the return period) and Bought an Exynos Variant. I have an Exynos S8+ on AT&T here in the US and I haven't had any issues with carrier compatibility.

Question App says unlocked, phone stays locked

Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
DJRepresent said:
Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
Click to expand...
Click to collapse
If you're talking about OEM Unlocking, that is completely separate from carrier lock, and there's little the carrier can do about it.
The device is networked locked to T-Mobile.
DJRepresent said:
The device is networked locked to T-Mobile.
Click to expand...
Click to collapse
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
KOLIOSIS said:
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
Click to expand...
Click to collapse
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
KOLIOSIS said:
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
Click to expand...
Click to collapse
I know that. I've been on the phone with them for over two hours already. I asked them to put in a request to unlock it given the previous owner's contract and filed a complaint with the FCC. The phone SHOULD be eligibile for unlocking but the carrier is just being stubborn.
The "T" in Mobile stands for "Trouble"
DJRepresent said:
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
Click to expand...
Click to collapse
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
raju_a said:
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
Click to expand...
Click to collapse
Who's the vendor?

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