Is this normal? Event Notification in stock S7 issue - Samsung Galaxy S7 Questions and Answers

I had this issue with Galaxy S6 back in day but I thought it was user error. I encountered it with S7 couple of times but never paid much attention, until now! (Stupid this caused me to drive an hour away to realize appointment is for tomorrow!)
Issue: I put two reminders for all the important things in my Calendar. One couple of days ago, as a heads up. Second reminder is usually to act on it. My phone shows notification on time BUT it shows wrong day when its due. Its hard to explain so look at the screenshots.
The Birthday is on 17th. The reminder comes up 2 day before (at midnight) on 15th (it was setup as such). But it says the Birthday is "TOMORROW'. Yet it is 2 days away. Even if I have 7 day reminder, it shows the word "TOMORROW". That really does throw you off, when you look at reminders late at night.
Tech Spec:
I used stock galaxy s7 (7.0). I don't use Calendar app, I use Jorte Calendar exclusively (but it uses built in notification framework of Calendar to send notifications). I can see events in native Calendar as well. I only have 1 calendar from Gmail. I don't use any other calendar (not a local one either).
See two attachments for clarifications.

Related

Non-Typical Duplicate Reminder Scenario

At first glance, this seems like a simple problem: duplicate reminders! We've all experienced them. There is plenty of software to deal with them. They are usually very easy to fix.
But I have a duplicate reminder issue I just cannot figure out on my Touch Pro. I'm wondering if anybody else has experienced this.
First of all, it doesn't appear to actually be duplicate reminders in the traditional sense. There is only a single entry in the Notification Queue (confirmed in MemMaid and dotfred's task manager). So, please don't reply with "download memmaid."
What happens is this. Every so often, I get a calendar reminder pop-up that appears twice (ONLY the pop-up appears twice -- in the calendar there is only ONE appointment). Basically, it will show "two reminders" and I can flip between them by press left and right, but they correspond to the SAME appointment. I can postpone one and the other is still there. I can postpone that one, but they'll reappear at the next interval. I'm not sure what happens if I postpone one and dismiss the other. I imagine they'll both dismiss since it points to the same entry in the NQ.
It seems to happen most often to recurring appointments (but not always). Each time a dupe recurs, I get two nice little pop-ups. Sometimes deleting the recurring appointment and recreating it fixes that. Sometimes rebuilding the notification queue in memmaid will fix non-recurring appointments (doesn't help recurring).
But this is very annoying because I can't find a common pattern or solution.
Things to note:
1. ActiveSync'ed to Exchange 2007 with Push enabled.
2. Syncing last 30 days of calendar appts
3. Nightly MemMaid clean (every NQ options selected except "rebuild" in my nightly because I don't want postponed reminders to pop-up in the middle of the night)
4. Stock Sprint ROM and Radio
Anybody have any clues? Thanks!

[Q] Calendar Issues

So I'm loving my Transformer. The OS has a few bugs, but overall very nice.
One of these bugs really...bugs me. It's with the calendar.
It will sync with my Google calendar, but when I go to view them, they are never at the right time. An even that I have on the schedule for 11am will appear as being at 3am at first glance.
If I tap on the event and try to edit it, it will give the correct start time. But once I exit, it goes back to being at 3am. The only solution is to delete the event and put it in again. Even then sometimes after putting in the new even, it will still start at the wrong time. It's not a huge huge problem, except that it will send me alerts in the dead of night about an even happening when really it is several hours away.
What is going on?
Popsiclestand said:
So I'm loving my Transformer. The OS has a few bugs, but overall very nice.
One of these bugs really...bugs me. It's with the calendar.
It will sync with my Google calendar, but when I go to view them, they are never at the right time. An even that I have on the schedule for 11am will appear as being at 3am at first glance.
If I tap on the event and try to edit it, it will give the correct start time. But once I exit, it goes back to being at 3am. The only solution is to delete the event and put it in again. Even then sometimes after putting in the new even, it will still start at the wrong time. It's not a huge huge problem, except that it will send me alerts in the dead of night about an even happening when really it is several hours away.
What is going on?
Click to expand...
Click to collapse
What timezone are you set on? I set my time correctly and noticed my calendar events were off, but for some reason the tablet was set to have Taiwan as the timezone, not EST. Fixed that, and my events are at the proper time.

Intermittent notifications (mainly with Facebook)

I previously had a Galaxy S3. With the Facebook app, I would receive notifications just fine.
With my Nexus 5, some notifications come through, but some don't. For example, last night a friend posted something on my timeline and I got a notification about that instantly. Later on, I posted something on my timeline via my PC and then left the site. A few hours later I went back to Facebook and 3 people had commented on my post, but I hadn't received any notifications on my phone about it. I've checked the settings and I have all notifications turned on for Facebook.
Anyone else having issues like this? Notifications do work on the phone, but I've never had an issue like this before, where sometimes I get them and sometimes I don't.

Notifications suck. Why are they so delayed and random?

What's going on with notifications? They are showing up at completely random times on my Pixel. Just got a gmail notification from an email that arrived 3 hours ago. This has been happening constantly. I wake up in the morning, look at the phone, see no emails, then suddenly a bunch pop up. I thought it might be related to some sort of doze feature, but it's happening even when I've been using my phone quite regularly.
This is ridiculous. Never had this happen before.
I agree. It's gotta be doze.
I'm shocked this isn't a widely discussed topic. It's happening non-stop. I just missed an email fro 4 hours ago and I was even using my phone several times to make calls during that time, so it wasn't even idle.
WTF is going on?
I KNOW YOU SAID GMAIL APP
However, a LOT of apps are not updated for 7.1 so any number of old apps that control notifications in some way may be breaking things.
It sounds exactly like something is interfering with the ability of phone to check or deliver notifications on time. Like a faulty app making a request or insisting some loop then crashing finally and allowing notifications through.
I think Doze is interfering with SOME of my notifications, but my problems don't seem as severe as all of yours.
You can troubleshoot by removing old apps and testing if notifications are blocked, then add apps back 1 by 1.
Sent from my sailfish using XDA Labs
i noticed this non stop until I disabled battery optimization for those applications (calendar, email, messenger, gmail, etc). Battery is still fine and I have zero issues with notifications
huviduc said:
i noticed this non stop until I disabled battery optimization for those applications (calendar, email, messenger, gmail, etc). Battery is still fine and I have zero issues with notifications
Click to expand...
Click to collapse
It would be *really* interesting to know exactly which app's (the full list? you disabled battery optimization on. Could you list them all in more detail?
I just disabled it on Calendar, Gmail, Messenger and I am still getting delayed notifications in Gmail!!!
This is a *BAD* problem, Google!
I know people who had this exact issue on the Nexus 6P. It made the phone *unusable*. The Pixel may not be quite as bad, but it's not acceptable to me.
I'm wondering if some of the other "Google Services" like all the "com.android...." app's or maybe some of the qualcomm, like com.qualcomm.fastdormancy maybe? I guess I can start trying them, but there are a lot, so if you know the key ones, it would help.
Thanks for any further info.
P.S.
Apparently this problem with Gmail is discussed here -- many have had this issue. Google should be ON THIS or they will lose customers:
https://code.google.com/p/android/i...tars Reporter Opened&groupby=&sort=&id=197805
=================
Ok... I just installed Maildroid Pro and didn't see the problem with it, and coincidentally also received Gmail messages at the same time... even after uninstalling Maildroid, Gmail is still now showing notifications... but perhaps the delay is just still random. Like some component of the OS happens to be loaded right now or "not dozing" and so everything is fast... but time will tell if the delay comes back.
This really needs to be fully ironed out by Google. How can they release brand new devices that don't receive timely notifications?? Isn't that something "mission critical" that you would test? This is a major error by Google -- hope they fix it fast, but some people have been waiting for a year with their Nexus devices and apparently it's still not fixed, even on 7.1.1.
Happens on my 6p too. Definitely a 7.1 issue
Sent from my Pixel XL using XDA-Developers mobile app
ShivaSmith said:
It would be *really* interesting to know exactly which app's (the full list? you disabled battery optimization on. Could you list them all in more detail?
I just disabled it on Calendar, Gmail, Messenger and I am still getting delayed notifications in Gmail!!!
This is a *BAD* problem, Google!
I know people who had this exact issue on the Nexus 6P. It made the phone *unusable*. The Pixel may not be quite as bad, but it's not acceptable to me.
I'm wondering if some of the other "Google Services" like all the "com.android...." app's or maybe some of the qualcomm, like com.qualcomm.fastdormancy maybe? I guess I can start trying them, but there are a lot, so if you know the key ones, it would help.
Thanks for any further info.
P.S.
Apparently this problem with Gmail is discussed here -- many have had this issue. Google should be ON THIS or they will lose customers:
https://code.google.com/p/android/i...tars Reporter Opened&groupby=&sort=&id=197805
=================
Ok... I just installed Maildroid Pro and didn't see the problem with it, and coincidentally also received Gmail messages at the same time... even after uninstalling Maildroid, Gmail is still now showing notifications... but perhaps the delay is just still random. Like some component of the OS happens to be loaded right now or "not dozing" and so everything is fast... but time will tell if the delay comes back.
This really needs to be fully ironed out by Google. How can they release brand new devices that don't receive timely notifications?? Isn't that something "mission critical" that you would test? This is a major error by Google -- hope they fix it fast, but some people have been waiting for a year with their Nexus devices and apparently it's still not fixed, even on 7.1.1.
Click to expand...
Click to collapse
Most likely an individual application problem. It's not the phone or it would affect all apps.
I get timely notifications for text, calendar, and Keep. I don't use notifications for email so cannot comment on that.
It does look like perhaps turning off the battery optimization for Gmail may have fixed this? Either that or my phone just hasn't yet had time to go into "deep doze" vs. lighter doze. I'll be watching during my 15 day potential refund period . Other than this issue, there are maybe a few minor tweaks that would be nice, but it's otherwise an amazing phone so I want to keep it!
Notifications on the Pixel phone are pure garbage IMO. Half the time I don't get one really. Either the LED light does not light up or Ambient display does nothing. Love everything about this phone except notifications. I am almost thinking about switching to the Oneplus 3T because of this...I hope Google is aware how crappy they are on this phone....
As a member pointed out, it's not the phone but something in 7.1. So no point saying u will return the phone. On my OP3 also i had delays in notification using cm14. So ya it's probably something software related and can be fixed easily.
Hmm weird that I'm not seeing this issues. If Gmail is giving your the issue use another email client?
See topic at Pixel support site:
https://productforums.google.com/forum/#!topic/phone-by-google/7cgUThrhS7U
My post there:
I'm actually a Pixel (Android 7.1) owner now (never mind my user name). I've had the notification delay issue too -- mainly on Gmail. I disabled battery optimization and that seemed to have helped some during the day when I use my phone from time to time. What I noticed is that after leaving it sitting at night (tho' still plugged in) it seemed to have entered "deep doze" perhaps (tho' it's not supposed to while plugged in, if I understand that correctly). At any rate, it missed a Gmail notification in the early morning, but then after "waking up" the phone it seems to have been acting normally through the rest of the day.
I have a Galaxy S7 that I was using as a test comparison. It's on Android 6.X (Marshmallow -- also supposed to have doze) and it got an email notification no problem this morning when the Pixel failed.
Google really needs to listen to this and fix it!!! Professional business users cannot afford to miss email notifications!!!
The problem is also on 7.1.1 not just 7.1
Gmail gave me sync issues (and therefore delayed notifications) on my g4 with 6.0 once. Couldn't get it to work until I wiped the data for it.
On pixel, you also need to be sure the data saver option isn't the culprit. Either turn it off, or make Gmail an exception. That option will cause delayed notifications for nearly any app, as it won't be syncing hardly at all on mobile networks.
Sent from my Pixel using Tapatalk
Unrestricted data usage (i.e. no data saver) and background data are both set to "on" for Gmail in my Pixel (7.1)... battery optimization is also turned off.
I now believe the problem is associated with "deep doze". I appear to get Gmail notifications ok during the day, but if the phone sits idle overnight, then by the morning I will NOT receive Gmail notifications until the phone has been woken up. I actually have to manually check / refresh Gmail and then after that it appears to be "awake."
This problem is really serious -- very unprofessional to not have timely notifications in a "professional" device / OS. Android / Google teams need to escalate this. I've seen reports since way back in 2015 on Nexuses.. some people have pounded Google w/ requests for over a year and this is still not fixed yet!!!
There must be a way to fully disable "deep doze" for an app and all related services required for its operation.
This tempts me to consider delving into AOSP and cooking up a ROM which would give total control over doze and anything else needed to make the phone actually *work*.
so at the people who got problems... do you marked the app that are effected in the settings/battery opt-out for the battery improving option in standby so they can stay connect for push?
wedouglas said:
I'm shocked this isn't a widely discussed topic. It's happening non-stop. I just missed an email fro 4 hours ago and I was even using my phone several times to make calls during that time, so it wasn't even idle.
WTF is going on?
Click to expand...
Click to collapse
I have delayed gmails on my xperia z3. Always have. If you want an instant message, use an instant message client. Emails are seen as something you can wait for, to save battery life. Obviously if you are also having delays on Facebook Messenger etc then you have some other problem.
Webern said:
I have delayed gmails on my xperia z3. Always have. If you want an instant message, use an instant message client. Emails are seen as something you can wait for, to save battery life. Obviously if you are also having delays on Facebook Messenger etc then you have some other problem.
Click to expand...
Click to collapse
That's hardly a solution. That doesn't fly in the business world, nor do I would I want companies and clients messaging me on a bunch of random instant message apps.
wedouglas said:
That's hardly a solution. That doesn't fly in the business world, nor do I would I want companies and clients messaging me on a bunch of random instant message apps.
Click to expand...
Click to collapse
In the "business world" - that is, on my work pc - my emails arrive immediately. But i'm not using gmail on my phone. You probably want something a little more robust if you're going to rely on emails turning up immediately. They were never designed to be instant, or secure.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

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