Hi
I am having an issue with mobile data being turned off during a call. I have a dual SIM S8+, when I call on sim 1 the data on sim 2 turns off.
I have it set up that sim 1 is calls and texts and sim 2 is mobile data.
Any ideas how to fix this
Thanks
S8 is dual sim dual standby and not dual sim full active, so when one sim is active on a call the other will be deactivacted and cannot receive calls or used for data at the same time. It is not an error and it cannot be fixed.
Thank you for that. If I just use one sim on the phone. Then will I have data active while calling?
ssadtru said:
Thank you for that. If I just use one sim on the phone. Then will I have data active while calling?
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If you have data set to sim 1 you will have data during a call on sim 1, but not while on a call on sim 2, and vice versa.
If you only have one sim in the phone, you will always use the same sim for data and calls, so you will not luse data.
Related
I'm currently using two 3G enabled Sims in my Galaxy Core GT-i8262.
My Sole purpose of getting the Sim 2 was to use 3G Data/Internet on it, while using Sim 1 for Calling and texting only.
I went for Galaxy Core only because i have to use Voice and Data on 2 different Sims separately.
Therefore , i inserted the Sim 2, Went into Sim Manager > Enabled both Sim > Dual Sim Active
I also enabled "Receive incoming calls via Other Sim card while using Data service" in Both Sim 1 & Sim 2.
But when i selected this setting i received a popup "This might slow down the data transmission"
>Also i have Set Data as "Sim 2" in Sim 1, (So only Sim 2 will ne used for Data)
And Sim 1 as GSM Only while Sim 2 as WCDMA Only
But still, when i'm on a call in Sim 1, i can't use the 3G service of Sim 2 simultaneously. Only after disconnecting the call, Sim 2 3G Data starts working,
So the whole purpose of using Dual Sim goes wast when we can't use 3G internet on one sim while on call in the other.
Can anyone suggest how to enable this feature and also to avoid the "The slow data transmission" due to Dual Active Sim.. Otherwise this phone is just a piece of trash as i'll be on call most of the time and i won't be able to check my mail or Whatsapp msgs.
Please.. Anyone reply..
Ask this to samsung CEO he cannot answer that:sly:
Sent from my GT-I8262 using XDA Premium 4 mobile app
While u r on a call on Sim 1 you cannot use the data connection from the Sim 2 even if its on WCDMA. But u can use 3G on the same sim on which the call is being recieved or done ...means Sim 1 can be used for both purpose simultaneously for Calling & Data connection on WCDMA ...even if u r on a call on sim 1 the data connection wont be lost...
hi! i'm not shure if i understand
i want to purchase this phone and i'm not shure if i can use in one sim voice over 3G and in the other one data over 3g.
I don't want to use voice and data in the same time...
Please help me
nobody can help me?
Hi Luciand, are you from Brazil?
My guess is that it is impossible to use voice on SIM 1 and data on SIM 2 because the smartphone have only one modem.
Even if it is capable of receiving calls on both SIM 1 or SIM 2, it is not possible to actively use the two SIMs at the same time.
For some smartphone to be capable of doing what you want, it should have two modems, which I believe would increase its cost and nobody would buy it...
I hope this helps, and if anyone knows better, please correct me!
luciand said:
hi! i'm not shure if i understand
i want to purchase this phone and i'm not shure if i can use in one sim voice over 3G and in the other one data over 3g.
I don't want to use voice and data in the same time...
Please help me
Click to expand...
Click to collapse
You are able to select which SIMs data service the phone uses in the sim card manager under Data service network. However, you cannot use voice and data at the same time, regardless of which sim is set to be used for voice or data (at least here in the US on EDGE network.)
Hey guy's this is my first time buying a dual sim phone soo don't have any idea about it...
Soo the problem that is arising is that when i enable data on sim 1 i can't receive calls on sim 2... But when i disable mobile data on sim 1 and 2 i can receive calls on both the sims... Same thing happens when i enable data on sim 2 .. I can receive calls on sim 2 but not on sim one....
Dual sim settings set to "voice" my dad is yelling at me saying why can't you fix it ????????
Sent from my Ğäłãxý Ńęxűš
When traveling, I want my home SIM only to keep my Whatsapp number; I don't want it to use any data or calling. How do I configure SIM2 for everything, SIM1 only to ring (but not answer)?
Just select the other sim for data as primary or 4G and it will work fine for your WhatsApp number.
See mine, i am using sim 2 for whatsapp and sim 1 for data, calls etc
Is this possible with the OP6? I have a private SIM (SIM1) with a 10GB dataplan and a company SIM (SIM2) with a 1GB dataplan. My Sim2 is the default SIM for calling and the SIM1 is the default data SIM.
Whenever I make a call, my internet connection gets disconnected because there can only be one SIM active at a time, but I need a connection during the call so it would be very handy if the phone switches the data connection from SIM 1 to SIM 2 during the call (and back when finished).
I saw this is a feature on the Huawei P20 but did not find a setting on the OP6.
The quick tile button "switch data card" doesn't work during a call....
Sent from my ONEPLUS A6003 using Tapatalk
Having the internet cut out doesn't make sense, I have AT&T and T-Mobile with dual-4G enabled and when I have a call on SIM1, I maintain LTE on SIM2. Also check if your carrier supports VoLTE, as this will use LTE for voice and you won't lose data when calling.
geoff5093 said:
Having the internet cut out doesn't make sense, I have AT&T and T-Mobile with dual-4G enabled and when I have a call on SIM1, I maintain LTE on SIM2. Also check if your carrier supports VoLTE, as this will use LTE for voice and you won't lose data when calling.
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Click to collapse
I also have dual-4G enabled but the connection drops as soon as I have a call. VoLTE is not supported at all in the Netherlands on the OP6.
Sent from my ONEPLUS A6003 using Tapatalk
I too see the connection being cut when I have a call on the SIM that is not data by default... I see the data being stopped on the SIM 1 but it does not start on SIM2. In general I have to say that it seems it takes a long time for SIM2 to get data connection established when I test moving data on it. So this might be the root cause...
I have the same problem, any solution to this?
rmaathuis said:
Is this possible with the OP6? I have a private SIM (SIM1) with a 10GB dataplan and a company SIM (SIM2) with a 1GB dataplan. My Sim2 is the default SIM for calling and the SIM1 is the default data SIM.
Whenever I make a call, my internet connection gets disconnected because there can only be one SIM active at a time, but I need a connection during the call so it would be very handy if the phone switches the data connection from SIM 1 to SIM 2 during the call (and back when finished).
I saw this is a feature on the Huawei P20 but did not find a setting on the OP6.
The quick tile button "switch data card" doesn't work during a call....
Click to expand...
Click to collapse
I am having the same issue with OnePlus 7T
Hi all,
Here is my situation and problem. I have 2 Sims:
SIM 1: Google Fi - my personal number, I want to use it for phone calls only even though it has a small data lan
SIM 2: Verizon - work sim, I want all the data to go through here.
My setting is phone call sim 1 and data Sim 2.
When I make a phone call via SIM1, I lost LTE on my SIM2.
I did call Verizon to get the CDMA LESS feature turned on.
If I were to change the setting to phone call and data through the same sim, then VoLTE works just fine. So I think this is an issue with the phone itself/settings.
Thoughts?
thetangstr said:
Hi all,
Here is my situation and problem. I have 2 Sims:
SIM 1: Google Fi - my personal number, I want to use it for phone calls only even though it has a small data lan
SIM 2: Verizon - work sim, I want all the data to go through here.
My setting is phone call sim 1 and data Sim 2.
When I make a phone call via SIM1, I lost LTE on my SIM2.
I did call Verizon to get the CDMA LESS feature turned on.
If I were to change the setting to phone call and data through the same sim, then VoLTE works just fine. So I think this is an issue with the phone itself/settings.
Thoughts?
Click to expand...
Click to collapse
You need to go into settings "SIM & network settings".
Select "Dual 4G networks".
I don't have your issue.
tech_head said:
You need to go into settings "SIM & network settings".
Select "Dual 4G networks".
I don't have your issue.
Click to expand...
Click to collapse
I do have this enabled...Didn't help
thetangstr said:
Hi all,
Here is my situation and problem. I have 2 Sims:
SIM 1: Google Fi - my personal number, I want to use it for phone calls only even though it has a small data lan
SIM 2: Verizon - work sim, I want all the data to go through here.
My setting is phone call sim 1 and data Sim 2.
When I make a phone call via SIM1, I lost LTE on my SIM2.
I did call Verizon to get the CDMA LESS feature turned on.
If I were to change the setting to phone call and data through the same sim, then VoLTE works just fine. So I think this is an issue with the phone itself/settings.
Thoughts?
Click to expand...
Click to collapse
I have a similar problem. Voice on SIM1 data on SIM2 different carriers. Receive calls and text OK answering won't work. Roaming in Europe. Worked OK prior to recent update. Same setup works on Samsung S10e
Tom Hardy said:
I have a similar problem. Voice on SIM1 data on SIM2 different carriers. Receive calls and text OK answering won't work. Roaming in Europe. Worked OK prior to recent update. Same setup works on Samsung S10e
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Click to collapse
Can't believe there are so few of us having this issue. Why would the LTE turn off when I'm not even using that sim?
Probably many are using just a single SIM.
Have you tried switching the sims in the slots?
Sent from my SM-T830 using Tapatalk
tcfiero said:
Have you tried switching the sims in the slots?
Sent from my SM-T830 using Tapatalk
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I have no help. In January Mint had an issue where their SIM had to be in slot 1. So I flipped SIMs. Truphone won't work either.