Unable to make calls when data is on - Moto G Q&A, Help & Troubleshooting

Hey guy's this is my first time buying a dual sim phone soo don't have any idea about it...
Soo the problem that is arising is that when i enable data on sim 1 i can't receive calls on sim 2... But when i disable mobile data on sim 1 and 2 i can receive calls on both the sims... Same thing happens when i enable data on sim 2 .. I can receive calls on sim 2 but not on sim one....
Dual sim settings set to "voice" my dad is yelling at me saying why can't you fix it ????????
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[Q] Simultaneous Sim 1 (Call) and Sim 2(3G Data)

I'm currently using two 3G enabled Sims in my Galaxy Core GT-i8262.
My Sole purpose of getting the Sim 2 was to use 3G Data/Internet on it, while using Sim 1 for Calling and texting only.
I went for Galaxy Core only because i have to use Voice and Data on 2 different Sims separately.
Therefore , i inserted the Sim 2, Went into Sim Manager > Enabled both Sim > Dual Sim Active
I also enabled "Receive incoming calls via Other Sim card while using Data service" in Both Sim 1 & Sim 2.
But when i selected this setting i received a popup "This might slow down the data transmission"
>Also i have Set Data as "Sim 2" in Sim 1, (So only Sim 2 will ne used for Data)
And Sim 1 as GSM Only while Sim 2 as WCDMA Only
But still, when i'm on a call in Sim 1, i can't use the 3G service of Sim 2 simultaneously. Only after disconnecting the call, Sim 2 3G Data starts working,
So the whole purpose of using Dual Sim goes wast when we can't use 3G internet on one sim while on call in the other.
Can anyone suggest how to enable this feature and also to avoid the "The slow data transmission" due to Dual Active Sim.. Otherwise this phone is just a piece of trash as i'll be on call most of the time and i won't be able to check my mail or Whatsapp msgs.
Please.. Anyone reply..
Ask this to samsung CEO he cannot answer that:sly:
Sent from my GT-I8262 using XDA Premium 4 mobile app
While u r on a call on Sim 1 you cannot use the data connection from the Sim 2 even if its on WCDMA. But u can use 3G on the same sim on which the call is being recieved or done ...means Sim 1 can be used for both purpose simultaneously for Calling & Data connection on WCDMA ...even if u r on a call on sim 1 the data connection wont be lost...
hi! i'm not shure if i understand
i want to purchase this phone and i'm not shure if i can use in one sim voice over 3G and in the other one data over 3g.
I don't want to use voice and data in the same time...
Please help me
nobody can help me?
Hi Luciand, are you from Brazil?
My guess is that it is impossible to use voice on SIM 1 and data on SIM 2 because the smartphone have only one modem.
Even if it is capable of receiving calls on both SIM 1 or SIM 2, it is not possible to actively use the two SIMs at the same time.
For some smartphone to be capable of doing what you want, it should have two modems, which I believe would increase its cost and nobody would buy it...
I hope this helps, and if anyone knows better, please correct me!
luciand said:
hi! i'm not shure if i understand
i want to purchase this phone and i'm not shure if i can use in one sim voice over 3G and in the other one data over 3g.
I don't want to use voice and data in the same time...
Please help me
Click to expand...
Click to collapse
You are able to select which SIMs data service the phone uses in the sim card manager under Data service network. However, you cannot use voice and data at the same time, regardless of which sim is set to be used for voice or data (at least here in the US on EDGE network.)

[Q] HTC One E8 LTE Dual Sim

im planning to get this phone as im getting sick carrying 2 phones around all the time. 1 line is for work and its important its always reachable for voice calls all the time. the other line is for my personal use, mostly use for data.... both lines have LT3, so im planning to put my personal line in the primary/lte SIM tray and work line in the secondary/2g SIM tray. question: if im on a voice call in primary SIM, what happens to an incoming voice call in secondary SIM? Will the incoming voice call to secondary SIM drop or will i be given an option to pick it? Specs shows this is standby (so phone only comes with 1 radio/antenna?), so i think at any given time only 1 SIM will be active, is that right? Is there a setting in the phone for the call diverts from SIM 2 to SIM 1 with call waiting option? Im really hoping those who uses the dual sim function can provide some of your experience. thank you.
Hi, on my E8 (M8sw), If there is a call on SIM 1, SIM 2 will be unreachable so no option to pick up, and likewise when on a call on SIM 2. SIM 1 has LTE, SIM 2 GSM only.
As for call waiting and call diverts, if your mobile provider allows it then it will work.

Galaxy core i8262 Sim Problem

I am unable to call and sms from sim 1 but 3G data is working on sim 1
When I tried to call show not registered on the network but other sim 2 working fine both sms and call
I interchange sims but still having problem I tried to make factroy reset my device and again check work fine but after 5 mints again same problem data is ok on sim 1 but call and sms failed to send.
Please help

Mobile data not working during call

Hi
I am having an issue with mobile data being turned off during a call. I have a dual SIM S8+, when I call on sim 1 the data on sim 2 turns off.
I have it set up that sim 1 is calls and texts and sim 2 is mobile data.
Any ideas how to fix this
Thanks
S8 is dual sim dual standby and not dual sim full active, so when one sim is active on a call the other will be deactivacted and cannot receive calls or used for data at the same time. It is not an error and it cannot be fixed.
Thank you for that. If I just use one sim on the phone. Then will I have data active while calling?
ssadtru said:
Thank you for that. If I just use one sim on the phone. Then will I have data active while calling?
Click to expand...
Click to collapse
If you have data set to sim 1 you will have data during a call on sim 1, but not while on a call on sim 2, and vice versa.
If you only have one sim in the phone, you will always use the same sim for data and calls, so you will not luse data.

Incoming call not reachable in slot one when slot two sim net is on

Hi, i am using Le 1s. Using Idea sim in slot one and jio in slot two. when jio sim mobile data is on, incoming call to slot one, idea is not reachable ie. busy/not reachable/switched off tone is coming to the dialer. i even changed the sims to vise versa, but the same is happening........Anybody having solution for that?
Could you please elaborate the issue...
i.e. you get busy tone for which slot.
like if Data is on for Sim 1 then sim 2 is busy/unreachable. That is you telling.
Cause in Leeco 1s Jio will not work in Sim 2 Slot. Cause its GSM not VOLTE.
Solution: Go to phones default dial pad and press #*#*3646633#*#* i.e. *#*#engmode#*#* in that Telephony>Mobile data service preferred and uncheck the box. Now restart the phone and check.
Do let me know if you need more help.
pathakkapil1989 said:
Could you please elaborate the issue...
i.e. you get busy tone for which slot.
like if Data is on for Sim 1 then sim 2 is busy/unreachable. That is you telling.
Cause in Leeco 1s Jio will not work in Sim 2 Slot. Cause its GSM not VOLTE.
Solution: Go to phones default dial pad and press #*#*3646633#*#* i.e. *#*#engmode#*#* in that Telephony>Mobile data service preferred and uncheck the box. Now restart the phone and check.
Do let me know if you need more help.
Click to expand...
Click to collapse
Mine is already unchecked. But still not working. this is what i need to get done (BTW i am on AOKSP 7.1 ROM) :
SIM 1 - JIO sim
SIM 2 - Vodafone
Data on JIO
Calls & SMS on Vodafone
With both SIM's in & Data set to JIO, i get LTE on JIO (SIM 1) & i whatever i set Vodafone(SIM2) on -2G, 3G,4G, i dont get network on SIM 2.
I have the same problem

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