Wifi & 3g connections goes off after in sleep mode (honor 6+) - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Hi guys,
I have such a silly problem
WiFi & 3g connections goes off in sleep mode, i've noticed this silly thing lately
When i make a call on Messenger after screen is turned of, the call is stopped & looks like that messenger is traying to get an internet connection
Also messenger loses connection when i lock the phone, although i make it a protected app in Phone manger
(pe-tl 10 with B334)
Thanks in advance
Sent from my PE-TL10 using XDA-Developers Legacy app

ahmed m awad81 said:
Hi guys,
I have such a silly problem
WiFi & 3g connections goes off in sleep mode, i've noticed this silly thing lately
When i make a call on Messenger after screen is turned of, the call is stopped & looks like that messenger is traying to get an internet connection
Also messenger loses connection when i lock the phone, although i make it a protected app in Phone manger
(pe-tl 10 with B334)
Thanks in advance
Click to expand...
Click to collapse
You should turn on data while sleeping option on..and also turn on background data for apps

Related

Wifi fixer/blade wifi fixer.

Right guys,
many of you are having issues with custom roms and staying connected to wifi even when the sleep setting is set to never.
This app has been bought to my attention and would like some feedback on how it works on our x10's, i already know there is a thread on it for the nexus one but can not find anything for the x10, if it has been covered before then i apologise and the thread will be removed.
i have been testing it and so far it has kept connection for me through various things, i can however only test it on my home wifi connection so we need more testers under differant conditions.
Can you please read documentation in the sttings once installed and when reporting say which settings you are using.
please before trying make a backup of your rom incase any problems but so far it as not caused any f/c's on mine.
http://www.youtube.com/watch?feature...&v=qESBdaLbsNg
Thanks to GreatBigDog for bringing it to our attention and steve.adams.x10 for your help.
Please give your thanks to the developers here not me- http://wififixer.wordpress.com/
cheers guys.
MAYBE FOUND A BETTER APP- try this one BLADE WIFI FIX, it seems to reconnect better on the x10-see how you go.
UPDATE- BLADE IS THE BETTER APP WE ARE HAVING GREAT RESULTS PLEASE TRY IT AND POST BACK.
At the developers request i have removed the apk for blade as he wants to keep a count on downloads, however it is still free on the market and i have been told there will be further support for it in the future-thankyou.
For me no I have had no force closes or any problems what so ever. I edited the settings within the app to disable WiFi sleep and turned off the screen for about 5 - 10 mins and I still had a connection.
The only small thing and I don't know if this is isolated to just me but I found that on booting up the phone it wouldn't connect to my network, even when I kept pressing connect so I disabled the app and when I got connected to the network I re-enabled the app and the connection is rock solid.
This app is free on the market place, just search for WIFI FIXER. An update is due soon apparently which is even better news for us.
It will be interesting to see how others get on but I strongly recommend this, esp as ire free too
Sent from my x10i 2.2.1 GreenGlow
I'm testing the app with the following conditions.
WiFi - on
GPS - on
BlueTooth - off
Sync - on
I have WiFi fixer app settings as follows in advanced options
Enable WiFi Lock - selected
Disable Sleep - selected
WiFi Sleep Policy - never
Nexus One Sleep Fix - selected
I'm currently connected to my Linksys work router that has WPA2 Security with encryption set to TKIP or AES. Later this afternoon I'll be connecting to my D-Link home router with WPA2 Security with encryption set to AES only.
So far I haven't lost connection but I did have 3 random reboots which I'm not sure are related or not.
Hi,
These are my settings i am using and so far no f/c's or have not lost connection,
phone- wifi on
- bluetooth off
- gprs on
- sync on
wifi fixer settings- wifi usability- balanced
- enable notifications- ticked
- enable wifi lock- ticked
- wifi sleep - never
so far looking promising and thanks for your input.
Just to add to Steve's findings that my wifi signal/connection is alot stronger, i can not lose connection walking down the bottom of my garden, 100m, when before it would lose signal near the back door.
smartgardens said:
Hi,
These are my settings i am using and so far no f/c's or have not lost connection,
phone- wifi on
- bluetooth off
- gprs on
- sync on
wifi fixer settings- wifi usability- balanced
- enable wifi lock- ticked
- wifi sleep - never
so far looking promising and thanks for your input.
Click to expand...
Click to collapse
I am using exactly the same settings as you. Does yours connect ok with the WiFi fixer enabled? Everytime I disconnect and then try to connect to my network it can't, it gets as far as obtaining the ip address and then resets its self.
When your connected its solid but it would be nice to have the auto connection working.
Sent from my x10i 2.2.1 GreenGlow
steve.adams.x10 said:
I am using exactly the same settings as you. Does yours connect ok with the WiFi fixer enabled? Everytime I disconnect and then try to connect to my network it can't, it gets as far as obtaining the ip address and then resets its self.
When your connected its solid but it would be nice to have the auto connection working.
Sent from my x10i 2.2.1 GreenGlow
Click to expand...
Click to collapse
Right just disconnected my wifi in phone settings, then switched back on and it re-connected ok with no problem, it maybe took a tad longer but not much.
Have you put the widget on your homepage, you can switch on with that.
Hmm interesting, I just tried again. Turn off, turn on, scans, obtaining ip address, connecting then resets its self and continues endlessly unless I turn off the fixer and connect.
Are you using a static ip? I dunno if that makes a difference, I am not using static ip.
No not tried the widget iv been using the phone settings menu and power control widget
Sent from my x10i 2.2.1 GreenGlow
steve.adams.x10 said:
Hmm interesting, I just tried again. Turn off, turn on, scans, obtaining ip address, connecting then resets its self and continues endlessly unless I turn off the fixer and connect.
Are you using a static ip? I dunno if that makes a difference, I am not using static ip.
No not tried the widget iv been using the phone settings menu and power control widget
Sent from my x10i 2.2.1 GreenGlow
Click to expand...
Click to collapse
I am using static, have you tried the widget to re-associate and also what about the nexus fix, i think you have to have other settings set for the that ie advanced/disable sleep ticked-worth a try.
OK, Mine just disconnected. and wouldn't reconnect. It was OK as long as I was in range but when I went out of range and then came back in my wifi network just showed up as disabled again.
I tried using the widget set to reset WiFi and it just looped wifi on/off until I ended up getting a Force Close error on Gallary app of all things and then the phone rebooted.
-Edit-
Another reboot after selected the disable app function. I'm going to try different settings.
I've just disabled the Nexus fix, I'll see if that stops the reboots.
GreatBigDog said:
OK, Mine just disconnected. and wouldn't reconnect. It was OK as long as I was in range but when I went out of range and then came back in my wifi network just showed up as disabled again.
I tried using the widget set to reset WiFi and it just looped wifi on/off until I ended up getting a Force Close error on Gallary app of all things and then the phone rebooted.
Click to expand...
Click to collapse
Hi GreatBigDog,
I have just walked down the street to lose connection and the same here, it will not re-connect, although i have no f/c's, using the widget did re-connect me and i have not lost signal once when in range.
It needs looking into abit more but could be a answer to our problems.
Atleast you two managed to connect initially, mine wouldn't even do that with the fixer enabled and I was less than 7 ft away from the router and had a very clear path ( no walls or ceiling in the way)
I'm gonna try and find another app for this cos its annoying me. All I can it credit for is making the connection not turn off on screen out for some time.
Sent from my x10i 2.2.1 GreenGlow
steve.adams.x10 said:
Atleast you two managed to connect initially, mine wouldn't even do that with the fixer enabled and I was less than 7 ft away from the router and had a very clear path ( no walls or ceiling in the way)
I'm gonna try and find another app for this cos its annoying me. All I can it credit for is making the connection not turn off on screen out for some time.
Sent from my x10i 2.2.1 GreenGlow
Click to expand...
Click to collapse
Hi,
reading through the known issues i have noted that wifi may become unusable, to do reboot or factory reset (samsung galaxy)
on nexus and a few others wifi sleep policy is ignored, caused by power save mode-says work around in advanced options.
cyanogen mod 6 made driver to fix this issues.
Hidden ssids, android is not able to work with wifi networks using hidden ssids.
reccomends not to use with a task killer.
I agree it maintains a solid wifi connection but i think there maybe issues with power save mode of our x10 and i do not know anything about the cyaaogen drivers.
Right guys After looking around for more answers we have found this app, again have tested it and seems to re-connect better, it works in the background with no settings but flashes a quick message up when fixing-see how you get on.
Right, left work and when I got home I picked up my home network without any issues. Took a walk down the road to get it to disconnect and it reconected again without any issues.
I wonder if it could be the difference in encryption between the two routers why it works better here.
Anyway, turning off the Nexus sleep fix solved my reboot issues.
I'm going to give the other app a try now.
Sent from my X10i using XDA App
For me blade WiFi fix definitely seems to work better and when connected it holds the connection just as well as WiFi fixer but blade is much more user friendly without the widget and does its thing in the background and it will actually automaticly pick up and connect to my network.
I'm struggling to make it connect now, but I am upstairs in my room the door shut and the router is placed on a table under the stairs right in the middle of my house.
I think this is the app we need not the other one purely because ease of use and much more user friendly.
Sent from my x10i 2.2.1 GreenGlow
Blade wifi fix
steve.adams.x10 said:
For me blade WiFi fix definitely seems to work better and when connected it holds the connection just as well as WiFi fixer but blade is much more user friendly without the widget and does its thing in the background and it will actually automaticly pick up and connect to my network.
I'm struggling to make it connect now, but I am upstairs in my room the door shut and the router is placed on a table under the stairs right in the middle of my house.
I think this is the app we need not the other one purely because ease of use and much more user friendly.
Sent from my x10i 2.2.1 GreenGlow
Click to expand...
Click to collapse
Hi Steve,
Yes i agree, the blade wifi fix is much better and more user friendly. I have not lost connection once, i have rebooted my phone many times and it still worked and walked out of range it still re-connected. I have had no issues with f/c's and the battery usage has not been compromised so all in all looking good.
Can we have a few more testers report back please, greatbigdog is doing fine with wifi fix so it seems there are answers to this wifi problem and lastly this wifi is not only a issue to our x10 it effects most android phones even the nexus 1.
I've been trying blade WiFi fix since last night and it's been doing a great job for me, reconnecting without any problem even when going out of range and back in.
I'm now going to give it a try this afternoon with my WiFi sleep policy set to "Never when plugged in". I'll let you know how that goes.
-Edit-
Perfect!!!! My WiFi will now sleep and then reconnect when I wake the phone to use it.
Sorry for perhaps a dumb question but does sleep policy 'never when plugged in' WiFi will always stay on provided your charging the phone or got a usb connection? I'm guessing it means that but could you clarify for me please?
Sent from my x10i 2.2.1 GreenGlow
steve.adams.x10 said:
Sorry for perhaps a dumb question but does sleep policy 'never when plugged in' WiFi will always stay on provided your charging the phone or got a usb connection? I'm guessing it means that but could you clarify for me please?
Sent from my x10i 2.2.1 GreenGlow
Click to expand...
Click to collapse
It means the WiFi will sleep when the screen is blank unless you are plugged into PC / Wall Charger.
For me the power savings more than offset the phone using my data plan for syncing when not in use as I'm never close to using up my entire plan each month.
Ok I see, thanks for explaining. Iv changed mine to that also now, I won't be able to test it for a good few hours when I'm back from work but il post my results.
Thanks
Sent from my x10i 2.2.1 GreenGlow

[Q] 4G mobile network still connected when Wifi is ON?!

So my phone just started showing this behavior like a day or two ago. It's doing it right now. Both my Wifi and 4G icons appear in the notification bar. The 4G icon isn't showing activity (the download and upload arrows are dimmed), BUT if I go to my "Phone Info" app, and go to Phone Information it shows:
GSM service: In service
GPRS service: Connected
Network Type: HSDPA
Before whenever I was on Wifi only the Wifi icon would show up, and Phone Info would show GPRS Service as : Disconnected, i.e. normal behavior. Now it appears there is a conflict somewhere and the 4G network is showing as connected even when wifi is on.
Now, I did make some changes recently:
1) Temp-rooted and pm disabled a bunch of bloatware - this was like 4 or 5 days ago and I didn't have the problem at all so I'm not sure if it's related.
2) I unchecked Wireless Settings > Mobile Networks > "Enable always on mobile data" - Thought it might save battery when in sleep mode.
I think the problem started after #2. I've since checked that option back on, restarted, airplane mode, battery pull etc., but it's still exhibiting the same behavior. I've never seen this happen on any of my past Android devices (a lot). If I go to the Quick Settings it shoes Mobile Network is OFF but it IS checked. It's really confusing. When you turn Wifi on, Mobile network should disconnect, but according to phone Info, mine is on and I've been getting "network issue, try again" in the Market, and "Network Communication issues" in the Speedtest app so clearly something is being affected.
This has been my ONLY problem with my Sensation thus far, and the fact that it JUST started doing this makes me wonder what I could have done to affect it.
Thoughts?
EDIT: Every once in awhile the 4G icon WILL disappear leaving only Wifi on, and Phone info shows GPRS service: Disconnected, but eventually the 4G/2G icon comes back and Phone info shows GPRS service: Connected, so it keeps trying/turning itself on even though my Wifi is connected. WTF!
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
I believe this is somewhat normal...
I have voice only plan and disabled data through the *#*#INFO#*#* menus. The only way I can get data is through Wifi, which I always have enabled, regardless when I go to About Phone -> Network, I see mobile network type HSDPA.
It seems like voice is going through the 3G/4G but not any data. Not sure why you do get the 4G popping up, I sure don't.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
bigmase521 said:
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
Click to expand...
Click to collapse
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
^This is true, I'm manually switching 4G off when connected to WiFi.
dubie76 said:
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Click to expand...
Click to collapse
I realize this, however I was never trying to use the T-mobile apps.
dubie76 said:
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
Click to expand...
Click to collapse
Of course it does. What would be the point in having BOTH Wifi and 4g/3g/EDGE data on at the same time, all the time? That would be a HUGE drain on your battery if it were constantly using both radios and connected to/searching for both networks. When you turn Wifi on, the mobile data radio gets turned off. When you de-activate Wifi, mobile data turns back on. This is why you get much better battery life on Wifi because the 4g/3g radio gets turned off. Plus, both can't be connected at the same time or else there would be routing problems i.e., it would get confused as to which connection to use.
This is exactly what happened to my phone in that that both WERE on at the same time and it was causing no traffic to get in/out and I couldn't figure out why. Disabling the two t-mobile My Account packages solved it so it seems like
one was trying to connect in the background and couldn't but then froze the radio state. I'm not gonna re-enable the app to confirm but IIRC when you're on Wifi and fire up the My Account app, it either prompts you to turn off wifi, or it just disables wifi temporarily and fires up the mobile radio in the background, and re-enables when you're done.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
xamadeix said:
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
Click to expand...
Click to collapse
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
PaulGiz said:
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
Nope, sleep policy is set to "Never" and wifi sticks fine. Still happened even with screen on so wifi was def. awake. I fixed it by disabling the T-Mo My Account apps so I'm cool but maybe it can help someone else if they have the same problem. It's really weird, never seen it happen before. I wish I took a video of it before I disabled the apps. Thanks guys.
bigmase521 said:
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Click to expand...
Click to collapse
It's poor coding in the app. Nothing you're doing wrong.

Data Network Shuts off....

So, my friend recently got this phone...
Its not even a week since he bought it....
We use WhatsApp Messenger to chat but there is one problem.
His Data Network is always on but when he going to sleep he keeps his Data Network "ON" but it actually goes into something like sleep mode....
My messages don't get delivered to him via WhatsApp.....
It's like every time he turns off his phones display, his Data Network goes onto sleep mode, doesn't matter What time of the day it is......
Does anyone have had this problem before and is there any solution to it?
By default the background data is switched off. You can change it in the setting.
Sent from my GT-S5670 using Tapatalk

Samsung Tab 4 SM-T335 random vibration

after I connect to the internet (wifi or mobile data) the tablet starts to vibrate like it has a notification but nothing appears
it starts even if the wifi is only enabled but not connected
if I restart the tablet with the wifi and mobile data turned off there is no vibration ... but after enabling one of the 2 even without internet access the vibrating starts and won't stop until I restart the tablet
Sadly I can not really afford to do a factory reset (that's only the very last resort)
since it started no app has updated even though I can not exclude a rouge app behaving like this. is there anything that could show me what exactly is causing the vibration ?
Thank you
same issue

Question Whatsapp Web not connecting when phone is locked

Hey guys,
I just bought the S21+, overall great phone except couple of issue with Android Auto and Whatsapp.
I was able to fix the Android Auto issue (wouldn't connect, had to remove the latest Google Chrome updates) but the whatsapp issue is above my paygrade.
I scanned the QR code and everything works but as soon as the phone screen goes black, whatsapp is slow and disconnects often. Not completely disconnected as after I send a message perhaps 10/15 seconds later it gets set but still not responsive as before (S8+)
Any idea?
Mirkinen said:
Hey guys,
I just bought the S21+, overall great phone except couple of issue with Android Auto and Whatsapp.
I was able to fix the Android Auto issue (wouldn't connect, had to remove the latest Google Chrome updates) but the whatsapp issue is above my paygrade.
I scanned the QR code and everything works but as soon as the phone screen goes black, whatsapp is slow and disconnects often. Not completely disconnected as after I send a message perhaps 10/15 seconds later it gets set but still not responsive as before (S8+)
Any idea?
Click to expand...
Click to collapse
Hard to say.
Have you network/internet connection issues?
Are you connected via WiFi or mobile data?
You should check connection settings. Try if it makes a difference if you are connected via WiFi or mobile data.
And if you have installed an adblocker, try disabling. Just to be sure that this is not the culprit.
And I would check for system and app updates.
After you running stock Samsung firmware? Hopefully not disabled any system app.
And the issues with WhatsApp are in the Android app or using WhatsApp desktop on a PC?
EDIT:
Now I have seen the title with WhatsApp web.
Do you have the same issue with WhatsApp desktop app on PC?
The smartphone needs internet access, so if it's locked, it still should be connected to the internet. So you should check the (energy saving) settings that WhatsApp and internet access well not be set to standby when the phone is locked.
I think I have been able to resolve this issue for me. I have Samsung Galaxy S20 FE and due to WFH, it is connected over WiFi. Once the phone gets locked due to idle timeout, the Whatsapp Web would get disconnected on my Laptop.
Resolution:
I followed the following steps
Go to Settings -> Connections -> WiFi.
Click on Settings Icon for the Current Network that you are connected on.
Expand the Advanced menu.
Change option for Metered Network as "Treat as unmetered"
This should solve your Whatsapp Web Disconnect issue.
Mirkinen said:
Hey guys,
I just bought the S21+, overall great phone except couple of issue with Android Auto and Whatsapp.
I was able to fix the Android Auto issue (wouldn't connect, had to remove the latest Google Chrome updates) but the whatsapp web issue is above my paygrade.
I scanned the QR code and everything works but as soon as the phone screen goes black, whatsapp is slow and disconnects often. Not completely disconnected as after I send a message perhaps 10/15 seconds later it gets set but still not responsive as before (S8+)
Any idea?
Click to expand...
Click to collapse
I have the same error and I still can't solve it
Same problem but above solution didn't work for me either
A bit late, but I was having the same problem and think I found a solution.
1. Go to Settings (In Android)
2. Apps.
3. Find Whats App.
4. Usage --> Battery.
5. Select Optimized or Unrestricted (Mine was set at "Restricted")
Hope that works!

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