Google Voice Issue with OP5 - ONE Q&A, Help & Troubleshooting

Hello all, ever since I changed my phone to OP5 I've noticed my voicemail goes to my carrier (AT&T) and not Google Voice. I've never had a Google # and only used the app to receive voicemail (free visual VM app). I've gone through all the online options to set up GV from Google's website but I've noticed the option under legacy GV to "active VM on this device" is no longer listed.
Is it my phone or has the app changed? Any help to get GV to work again would be great. If this is no longer a feature of GV unless you have a Google #, then any suggestion on an alternative visual VM would be appreciated.
Thanks

Wrong sub I guess? This is for OnePlus One

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Previous IPhone Users: Miss visual voicemail? Use google voice for you voicemail.

Switching yesterday to android was a shock when I found out there was no visual voicemail for android on AT&T. Dialing in for voicemail seems archaic now. But google voice can easily take over your AT&T voicemail and much much more. You don't even have to use your google voice phone number to use the voicemail feature.
Check out HulloMail as well. HulloMail is available for Android, iPhone and Blackberry in the US and UK. The app is free and offers everything you want from VVM and more.
lebe0024 said:
Switching yesterday to android was a shock when I found out there was no visual voicemail for android on AT&T. Dialing in for voicemail seems archaic now. But google voice can easily take over your AT&T voicemail and much much more. You don't even have to use your google voice phone number to use the voicemail feature.
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Click to collapse
True, I didnt even think about that. I dont even know how to dial in for voicemail on AT&T. The entire time on AT&T I had an iphone that did all that stuff automatically.
Google voicemail transcribes which is even more awesome
Google Voice is great if you don't use Google Apps, if you use a Google Apps account it won't work with it, which is really a pain. I don't want to maintain two separate Google accounts
hullos said:
Check out HulloMail as well. HulloMail is available for Android, iPhone and Blackberry in the US and UK. The app is free and offers everything you want from VVM and more.
Click to expand...
Click to collapse
Mixed reviews on that app...
How do you set up google voice to be your voicemail application, even if someone calls your regular phone number, not your google voice number?
Basics: Adding Google voicemail to your current mobile forwarding phoneShare Comment Print
If you're using a Google number, you can still set up Google voicemail with any mobile forwarding phone.
To do this, click Settings at the top right of the page. On the Phones tab, click the Add Google voicemail to this phone link to get started. The mobile carrier for your forwarding phone will need to be one of our current supported carriers.
http://www.google.com/support/voice/bin/answer.py?hl=en&answer=164652
I found youmail (sorry due to the rule about new account I can't post the link, but I'm sure you will be able to find it) witch work perfectly with Android. It's free and has a lot of great options
personally my last smartphone was a blackberry 8100 and then 8110 without internet so i think im going to be fine
Has anyone successfully downloaded the Google Voice App? I have tried several times and continue to get a 'download successful' message.
Thanks,
InnerGeek said:
Has anyone successfully downloaded the Google Voice App? I have tried several times and continue to get a 'download successful' message.
Thanks,
Click to expand...
Click to collapse
No problem here, works perfectly, works great.
I used appbrain to download it, maybe you can try there?
So during the wizard to set up google voice I choose GV for my voicemail, and all it does is says no changes made and kicks me back to the GV wizard. I am unable to get this to work.
anyone have some ideas?
Main Target said:
So during the wizard to set up google voice I choose GV for my voicemail, and all it does is says no changes made and kicks me back to the GV wizard. I am unable to get this to work.
anyone have some ideas?
Click to expand...
Click to collapse
Did this earlier in the week. Here's what I did.
Install Google voice as you normally would but don't do any of the app's set up for voicemail use..it wont work. Go to settings>call settings>voice calls>call forwarding.
Leave the first option...think its Always Forward...as disabled but the final three options where the calls get forwarded to your AT&T voicemail...edit those so the number is your GV number. That should take care of it.
Be sure to write down your AT&T voicemail number just in case you want to change it back.
Sent from my SAMSUNG-SGH-I897 using XDA App
This worked. Am I charged minutes for calls getting forwarded to this number?'
Additionally, when I make google voice calls, can I add my GV number to alist for free calls?
Main Target said:
This worked. Am I charged minutes for calls getting forwarded to this number?'
Additionally, when I make google voice calls, can I add my GV number to alist for free calls?
Click to expand...
Click to collapse
I don't believe you get charged per minute for call forwarding.
As far as the A List goes...I have no idea.
Sent from my SAMSUNG-SGH-I897 using XDA App
Actually, you do use your minutes when you forward a call to your google voice voicemail. I know this from looking at my bill. I don't know about the a-list feature though, I've never used it.
ruppert said:
Actually, you do use your minutes when you forward a call to your google voice voicemail. I know this from looking at my bill. I don't know about the a-list feature though, I've never used it.
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Click to collapse
Really? Wow. That's unnecessary. Oh well. Not like I don't answer my phone anyway so oh well.
I wonder if adding the google voice number to the a-list will allow free call forwarding....
Sent from my SAMSUNG-SGH-I897 using XDA App
A-List essentially is a list of numbers that you have unlimited calls to and from. When I was on my iphone you initiated GV calls by getting a call sent to you with your caller ID, so I would add that number to my a-list and voila, free calls.
not sure how it works with the app though.
Edit: looks like every time you dial out of GV it uses a different 10 digit number so you cant abuse a-list...shameful! Wonder i theres a way to force it to use a specific number
Good news you can roll back your version of GV and have it use the same number everytime when you try to connect a call.
http://phandroid.com/2010/07/22/goo...eedier-dialing-eliminates-free-calling-trick/

AT&T Messages - visual voicemail plus garbage

Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
belyle said:
Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
warri said:
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
Click to expand...
Click to collapse
I have Google voice only to be voicemail; I don't currently use it for any calls. It looks like my Voice call-in number is a generic voicemail call-in number (although tbh I haven't tried calling that number to see what happens). Is that the number that I'd give AT&T?
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
warri said:
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
Click to expand...
Click to collapse
I tried this, and now cannot receive any calls. I think that the number that's shown there is a generic voicemail only mail. Going to try setting up a google voice number and do it again.
Edit to add: OK, I set myself up with a brand spanking new google voice number, had to monkey around on my phone a bit in "call" settings in the settings menu to fix my call forwarding. I repeated the steps, but didn't have to call AT&T again and everything is working goodly now.
I had sprint before I got my One X. Google Voice was set up just fine on that phone, but I want to have it on my One X now.
When I go to www.google.com/voice#phones I see my phone number but the carrier is listed as Sprint. Should I just change it to AT&T? Then run through the app setup? Not sure what to do here...
belyle said:
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
Has anybody found an answer for this?
Did you guys see this topic?
http://forum.xda-developers.com/showthread.php?t=1452330
It's the Visual Voicemail app that other android LTE phones use (Vivid, Skyrocket).
Caveat: Since you added att messages, you will need to uninstall it first, and then call AT&T and ask them to revert you to basic voicemail. When you call your voicemail, you notice the voice prompts have changed from before, yes? That switched you to a different VM system incompatible with the old VVM app.
When I called, they switched me to LTE without VVM - i was able to just change from my online account back to regular LTE (with vvm) and install the app and voicemail was all setup and I was ready to go. I'm not sure if asking them to switch you to "old" vvm would work, their system might only show that you have VVM already.
This aforementioned app does voicemails only.

[Q] Google Voice Voicemail problems

I have used Google Voice for my voicemail since the G1 so I know how all of this works generally. On the Nexus 5 if I select google voice for voicemail it still goes to the tmobile voicemail. I've enabled visual voicemail through customer service, cleared cache/data on the google voice app and restated the app. Does anyone else use their normal T-Mobile number with google voice? I have done this like I said since the G1, even on verizon where they say it didn't work, it did, it would throw up a warning saying it wouldn't work, but it worked just fine. The nagging voicemails I get from robot calls and others are a huge nuisance and google voice always fixed that. I've found tons of posts related to other things similar to my problem, but not this one specifically. The best I can come up with is it's related to the new dialer in kit kat. I've searched my best on these forums so I apologize if it's already been solved, I just really want this to work and tmob, nor nexus support are of any help.
Log in to your Google voice account on a pc. Go to your settings. Deactivate your Google voice mail. Follow directions to dial on your phone. Then activate your Google voice mail. Follow directions to dial in your phone. Go to your call settings on your phone. Go to call forwarding and make sure the last 3 entries are set to your Google voice mail #.
Sent from my Nexus 7 using XDA Premium 4 mobile app

Visual Voicemail

I'm a Sprint user, and despite the fact that I had signed up for the premium Sprint Visual Voicemail on my prior device, I no longer have it on my unlocked Pixel 2. I was somewhat bummed that I now have to go back to dialing into my VM, which is something I haven't needed to do in a long time. In fact, it feels like I'm taking a few backward steps in this process (There isn't even a VM tab on the dialer app anymore; and oddly enough when I signed into my VM last night, Sprint acted as if I was a new customer which included them having erased my previous greetings and corresponding password.)
So far, the best I've been able to do is setup my cell phone number to forward to my Google Voice number whenever I fail to answer, which in turn leaves a visual VM in my GV app, and which also pushes a notification for it as well as sends me a SMS notification of such. I already had my GV number forwarding to my cell phone number for ringing/answering purposes, but I was able to always separate my visual VMs between the two services so I never mistook which number they were being left at (Which in turn determined whether I dialed back with the Sprint number or the GV number).
Have any of you found any other solutions to this issue, or do you know of any future Google or Sprint solutions possibly in the works? What I'm doing may work for now, but it sort of feels like a self-applied workaround patch as opposed to a streamlined process.
Thanks.
I use HulloMail. It is an app which can be downloaded from the Play Store. Once installed and set up, unanswered calls go to to HulloMail's servers and you get alerted so you can open the app and see a list of your voicemail messages. It can also send you an email with the message attached. There is a free tier with adverts but it is very cheap to get rid of the adverts. I've been using it for years and it is 100% reliable and effective. I have the widget on my homescreen. Check and see if it would work with your service supplier.
Does Verizon not have a separate Visual Voicemail app you can download from the play store? I am on ATT and that's how I use my VVM on my Pixel 2, I downloaded ATT's VVM app and just signed in with my voicemail pin.

Question Inferior phone and voicemail apps (Google Fi)

My question is how can I get a feature-rich phone/voicemail app for my new Samsung? My new flip was bought through Google Fi and the phone dialer and voicemail apps are vastly inferior to the app on my previous two phones also from Fi where these functions were integrated into one app. The old app or one very similar is in the play store as "Phone by Google" but when installed on the Flip the voicemail features are disabled and the option to turn them on in settings is greyed out. I interpret this to mean that Samsung has placed some kind of lock on this feature. Right now I can get transcription but it requires an awkward workaround that sends the voicemail to the text messaging app.
I would be happy if I could either get the Google app to work or another app with similar capabilities. When I speak of capabilities I would include transcription of voicemails and the ability to take actions on a phone number from the voicemail without having to memorize the number, navigate to the separate phone app, manually find the number, and finally take whatever actions such as blocking the number. As it stands I can't get the Google app to work and I do not see any viable alternatives in the play store and even if there were alternatives I would probably have the same problem with the voicemail blocked.
Cubeology said:
My question is how can I get a feature-rich phone/voicemail app for my new Samsung? My new flip was bought through Google Fi and the phone dialer and voicemail apps are vastly inferior to the app on my previous two phones also from Fi where these functions were integrated into one app. The old app or one very similar is in the play store as "Phone by Google" but when installed on the Flip the voicemail features are disabled and the option to turn them on in settings is greyed out. I interpret this to mean that Samsung has placed some kind of lock on this feature. Right now I can get transcription but it requires an awkward workaround that sends the voicemail to the text messaging app.
I would be happy if I could either get the Google app to work or another app with similar capabilities. When I speak of capabilities I would include transcription of voicemails and the ability to take actions on a phone number from the voicemail without having to memorize the number, navigate to the separate phone app, manually find the number, and finally take whatever actions such as blocking the number. As it stands I can't get the Google app to work and I do not see any viable alternatives in the play store and even if there were alternatives I would probably have the same problem with the voicemail blocked.
Click to expand...
Click to collapse
I agree that the Samsung dialer is inferior to the google dialer. I switched to the google dialer but the back screen doesn't work properly with calls. I switched back to the Samsung dialer which seems 10 years old.
I use Google phone dialer, haven't noticed any issues. When I was with Verizon, messages showed up fine as VM, but no transcription as wasn't supported on the plan I had. Switched to Tmobile, VM stopped working, they made me download their VM app, so I'm guessing service you are on dictates which app and how VM works. Because of this I've gone back to forwarding all VM to Google Voice and now get my transcripts and ability to archive VM, as well as forward and many other svs. Only negative I've had is if I call back the caller from GV, it uses their number, not the carrier number. Most of the time the caller leaves a different number to call back anyway, so I have to copy past from the transcription. So, if I can one click to call back, I just go back to the dialer, look for missed call, and call them back from there if the call back number js the same. I keep GV set on do not disturb so I'm never bothered with calls to that number, and still use GV to make all calls to people I don't want to have my cell, and when they call me it goes to VM automatically. Google Phone Dialer has also done an excellent job keeping spam from reaching me, I can't use the Google call intercept to verify caller, Pixel feature only, but the spam blocker seems to still work great.

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