Recovering lost data after a catastrophic mistake? - Samsung Galaxy S7 Questions and Answers

Hi all! Apologies if this is a repeat. I was up until nearly 5am last night, trying to fix this, and I sifted through the 125 pages of the help thread AND the other threads on this site, but nothing seemed to help me out. Right now I've got a phone that I had to factory wipe, and I'm devastated by the loss of almost a year of memories. I'm really hoping someone can help me!
I have a SM-G903V through Verizon (who were not at all helpful when their cloud failed me so miserably) and it was upgraded last week with the standard update. Prior to this it was stock and had never been rooted (although I dabbled in rooting several years ago with a Nook Tablet).
Yesterday, while transferring pics to my computer, I accidentally deleted an entire file with the most recent pictures (basically my whole 'camera' folder ever since we upgraded to S7 last October). I attempted to use a recovery program (FoneLab) to retrieve the files, but found that the root portion failed everytime. Through research, I learned what we all obviously know now -- that the bootloader is locked. I used a tutorial I found that was dedicated to my phone specifically, to try and unlock the bootloader so that I could recover the lost stuff.... and ended up in the dreaded boot loop. Every single method of getting out of the loop failed -- including the factory wipe!! I ultimately had to use Odin to completely reinstall the firmware and now everything (EVERYTHING!!!) is gone. All my settings, my music, my pictures and videos (including my snarky gif folder for Twitter use!!! )... the only thing the cloud restored was my contacts (anything older than about a month ago) and texts. Some of it is still on my PC from the original recovery attempt with FoneLab, but the good stuff is completely gone.
HELP! Am I screwed? Is there no hope of getting any of it back? I feel like it has to still be buried in the phone somewhere, because nothing ever really goes away..... but I don't know how to get it back. I've cried many tears and lost a whole lot of sleep in the last 18 hours. We lost stuff from a whole vacation, a wedding, countless family events, all of the videos/stuff we were compiling for my son who is hoping to enter the national development program for USA Hockey.... I feel like the worst mom ever.
:crying: Can someone help me?
I'm not completely a noob, and my husband is actually an IT tech, but he doesn't do a lot with Android. His coding background is in credit union software. But a lot of the coding lingo on this site goes a bit over my head.

Sounds like a complete nightmare! I made a mistake with an app (Package Disabler) which resulted in a factory reset and I lost so many photos etc too!
If you root your phone there might a chance to recover the files (warranty might be void). I doubt it though since you have done a factory reset which probably means the data is overwritten.

Cabaline16 said:
Hi all! Apologies if this is a repeat. I was up until nearly 5am last night, trying to fix this, and I sifted through the 125 pages of the help thread AND the other threads on this site, but nothing seemed to help me out. Right now I've got a phone that I had to factory wipe, and I'm devastated by the loss of almost a year of memories. I'm really hoping someone can help me!
I have a SM-G903V through Verizon (who were not at all helpful when their cloud failed me so miserably) and it was upgraded last week with the standard update. Prior to this it was stock and had never been rooted (although I dabbled in rooting several years ago with a Nook Tablet).
Yesterday, while transferring pics to my computer, I accidentally deleted an entire file with the most recent pictures (basically my whole 'camera' folder ever since we upgraded to S7 last October). I attempted to use a recovery program (FoneLab) to retrieve the files, but found that the root portion failed everytime. Through research, I learned what we all obviously know now -- that the bootloader is locked. I used a tutorial I found that was dedicated to my phone specifically, to try and unlock the bootloader so that I could recover the lost stuff.... and ended up in the dreaded boot loop. Every single method of getting out of the loop failed -- including the factory wipe!! I ultimately had to use Odin to completely reinstall the firmware and now everything (EVERYTHING!!!) is gone. All my settings, my music, my pictures and videos (including my snarky gif folder for Twitter use!!! )... the only thing the cloud restored was my contacts (anything older than about a month ago) and texts. Some of it is still on my PC from the original recovery attempt with FoneLab, but the good stuff is completely gone.
HELP! Am I screwed? Is there no hope of getting any of it back? I feel like it has to still be buried in the phone somewhere, because nothing ever really goes away..... but I don't know how to get it back. I've cried many tears and lost a whole lot of sleep in the last 18 hours. We lost stuff from a whole vacation, a wedding, countless family events, all of the videos/stuff we were compiling for my son who is hoping to enter the national development program for USA Hockey.... I feel like the worst mom ever.
:crying: Can someone help me?
I'm not completely a noob, and my husband is actually an IT tech, but he doesn't do a lot with Android. His coding background is in credit union software. But a lot of the coding lingo on this site goes a bit over my head.
Click to expand...
Click to collapse
Because of Oding flash and/or the factory reset (in Recovery I think) your data is lost. the key to encrypt the interal space would be deleted. I don´t think that there is any way to recover the data.

Related

Random factory reset?! [Solved]

My jaw is on the floor, i have no idea how this happened. I work IT for a living, i love everything technical and electrical, programing and troubleshooting but i can't even begin to understand what just happened...
Sitting at my desk with my phone in my pocket and at about 15% battery life, i feel a short vibrate, then another and another. I look at my phone and its asking me all the first time setup questions... i skip through and all i see is a bunch of nothing except what's stock on the phone.
I've unlocked/rooted/flashed every stupid rom or hack i could find on every phone i've ever owned but ive NEVER done anything to this phone and ive never had anything like this happen... the last thing i was doing on the phone was making a call... before that i read my texts and before that i was using twitter...
Same software version as before, no strange behavior (aside from the obvious)...
any ideas?
Edit: Whatever happened it formated my SD card, i didn't even think that was possible.
Edit2: Well, that last discovery helped me figure it out.... Pattern unlock (to many tries wipes data).... FML, what a retarded feature to force someone into...
I feel your pain. Happened to me on day 1 of my 1 week trip to Germany so I didn't have access to any of my backups.
jmclaren7 said:
My jaw is on the floor, i have no idea how this happened. I work IT for a living, i love everything technical and electrical, programing and troubleshooting but i can't even begin to understand what just happened...
Sitting at my desk with my phone in my pocket and at about 15% battery life, i feel a short vibrate, then another and another. I look at my phone and its asking me all the first time setup questions... i skip through and all i see is a bunch of nothing except what's stock on the phone.
I've unlocked/rooted/flashed every stupid rom or hack i could find on every phone i've ever owned but ive NEVER done anything to this phone and ive never had anything like this happen... the last thing i was doing on the phone was making a call... before that i read my texts and before that i was using twitter...
Same software version as before, no strange behavior (aside from the obvious)...
any ideas?
Edit: Whatever happened it formated my SD card, i didn't even think that was possible.
Edit2: Well, that last discovery helped me figure it out.... Pattern unlock.... FML, what a retarded feature to force someone into...
Click to expand...
Click to collapse
Root and remove that "feature" it's a simple xml edit
dottat said:
Root and remove that "feature" it's a simple xml edit
Click to expand...
Click to collapse
Yep, i figured this was perfect timing to unlock seeing as i had to reload my stuff anyway... just got done with sunshine (no firewater for me ), CWM recovery and GPE rom..
i didn't want to spend the $25 a couple months ago when i got the phone but now i'm literally shrieking like a school girl with all the cool things i'm doing/finding...
jmclaren7 said:
Yep, i figured this was perfect timing to unlock seeing as i had to reload my stuff anyway... just got done with sunshine (no firewater for me ), CWM recovery and GPE rom..
i didn't want to spend the $25 a couple months ago when i got the phone but now i'm literally shrieking like a school girl with all the cool things i'm doing/finding...
Click to expand...
Click to collapse
Between fixing this and the SD card permissions fix you have two perfectly valid reasons to root ☺

Noob root now slightly bricked G Flex 2

Hi all. My new phone was going greatish. It was a little laggy, so thought I would root it and remove some of the preinstalled junk. All went fine no problem.
I removed some of the vodafone (UK) stuff, and all was well. Some time later though, I get a message:
"Unfortunately, the process com.android.phone has stopped"
And now my phone won't find the network and message pops up every couple of seconds. I tried a factory reset, but I suspect this made it worse as I have now lost my backups from Titanium app. The phone is basically unusable as it is due to constant error message and no network.
I have tried to access the recovery menu, but i get an empty robot with "no command".
I have seen some mention of CIDs on other forums but haven't got a clue how to go about fixing it or even where to start.
Any help would be greatly appreciated as obviously the phone is absolutely brand new, and I'm very very upset about the whole thing! Not to mention the fact that I feel like an idiot!
Anyway, thanks in advance.
You deleted something that was not suppose to be deleted. Don't the stock tot file on this forum and follow the steps to Flash back to factory
http://forum.xda-developers.com/g-flex2/general/guide-lg-g-flex-2-stock-firmware-to-t3037593 follow the video and you should be up in running in no time . make sure this link support your version not sure which g flex2 Version you have.
Still no tot files available for the LG G Flex 2 (any variant). Sorry got to wait for some to become available.
Thanks for the input. I figured it would be something like that. Any idea when the files might be available? I don't mind being a guinea pig at this stage. My phone is LG H955 on Vodafone UK.
I am going to try and play dumb in Vodafone shop today and see if they'll replace it there and then (doubtful).
I suppose my other alternative is to return it to LG for Firmware Flash. Anyone know if this is possible and potential cost?
Strangely, I'm not so bothered about (temporarily) destroying my brand new phone too much, it's my sudden lack of connectivity that hurts the most.
Thanks guys
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
djjag1 said:
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
Click to expand...
Click to collapse
Stay positive. Hopefully those tot files come soon. I on the other hand what to experiment with my phone but need a tot file just in case I mess anything up.
If it's just your dialer that's acting up, have you tried a third party dialer to make phone calls?
djjag1 said:
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
Click to expand...
Click to collapse
Lets see if we can work on this.
Is it working ok, just not picking up the network?
How long exactly have you had it?
If you put what you all deleted meaning what folders they were in i could make a copy of that folder or apps you deleted and upload them on dropbox for you that might help get you going worth a shot
Be better if someone had the same variant as you i have the Sprint model.
Thanks again for input. I have hopefully managed to sort this with my provider. I was just within the 14 day cancellation period, so I have arranged for a brand new handset. I know its a little bit naughty but if the phone wasnt so laggy to begin with, I would never have rooted it.
I'm guessing it makes no difference to them as the phone will go back to lg for wipe and reflash as a matter of course once returned.
Thanks folks, I will remain on this forum and hopefully not do anything quite so stupid again!
Unfortunately this is my last day with this device . Great phone but i was wrong the 810 processor is dangerously hot to the point it felt like my pockets were on fire. This my second g flex2 and I'm moving on to something more reliable. Love this phone but this heat issue i can't risk. After 14 days i would be stuck with this phone and i can't take the risk of hoping of getting a device that function fine bye everyone.
:victory::victory::victory:
Today, I've gotten myself in a similar pickle after applying noob root.. Data OK but no phonecalls and no txts. When I tried to make a call, the thing said the phone is not activated. Sprint tech supp was of course no help, so after some digging I found this: ##72786#
Factory reset, keep the data (and all apps).
That solved it.
I guess I'm old enough to know that being lazy doesn't pay.
Stank0 said:
Today, I've gotten myself in a similar pickle after applying noob root.. Data OK but no phonecalls and no txts. When I tried to make a call, the thing said the phone is not activated. Sprint tech supp was of course no help, so after some digging I found this: ##72786#
Factory reset, keep the data (and all apps).
That solved it.
I guess I'm old enough to know that being lazy doesn't pay.
Click to expand...
Click to collapse
so you had root, and while doing this factory reset you were able to go back to full stock unrooted rom? if so, were you able to install updates? i too have a sprint version and i was rooted and tried installing an update but failed, i then unrooted my phone tried the update again and still got an error. im just wondering if this method would actually help people who have the same problem as i do.
gothikzoul said:
so you had root, and while doing this factory reset you were able to go back to full stock unrooted rom? if so, were you able to install updates? i too have a sprint version and i was rooted and tried installing an update but failed, i then unrooted my phone tried the update again and still got an error. im just wondering if this method would actually help people who have the same problem as i do.
Click to expand...
Click to collapse
Unfortunately, that wasn't the case.
I tried every possible way to install this damn update. Rooted, unrooted, factory reset 4 times, tried to install from the system update in settings, from recovery (which is, at least for me, very tricky to get into) all efforts errored out.
I posted a link to the update.zip in other thread.
So then I gave up and used this noob root which killed voice calls and text.
This code I posted says it does a factory reset but is resetting something else than other factory resets because almost all my settings, passwords and all apps remained intact.. Then I used the original root method and everything works like it's supposed to.
I guess we'll have to wait until someone finally starts developing for our phone.
So after a few days I just received a notification for the update for the third time. Any suggestions as to how I should proceed? I've tried it while being rooted and failed, also tried it the second time after unrooting and failed too. Also, what is the default location where the update is downloaded to, so I can back it up.
So far nothing has worked. The update should be in the cache folder. There is also a link to download the update that someone posted in another thread here about the update.
FYI - I forced the update through recovery over root and bricked my phone. Like all the way bricked. I can get to recovery and download mode, but no fastboot even. Luckily I was within my 14 days and there is no way to tell it is rooted... because it doesn't even get that far, so I got a replacement. My sincere advice would be to wait to root until we have custom recovery and stock firmware available, and if you have root now, wait to update until a dev can release a "root safe" version.
I'm not an expert but I'm not new either. I got the original Evo on launch day and have done all kinds of dumb stuff to every phone since. This is the first time I haven't been able to recover it.
austontatious said:
FYI - I forced the update through recovery over root and bricked my phone. Like all the way bricked. I can get to recovery and download mode, but no fastboot even. Luckily I was within my 14 days and there is no way to tell it is rooted... because it doesn't even get that far, so I got a replacement. My sincere advice would be to wait to root until we have custom recovery and stock firmware available, and if you have root now, wait to update until a dev can release a "root safe" version.
I'm not an expert but I'm not new either. I got the original Evo on launch day and have done all kinds of dumb stuff to every phone since. This is the first time I haven't been able to recover it.
Click to expand...
Click to collapse
=( *hug. That sucks man, thankfully you were able to get it replaced. *pfew I dodged a bullet there. I was actually thinking about doing the same thing getting home from work. Yeah its best we don't mess with the phone any longer those that have root at the moment. Until custom recovery and stock rom is out like he says.
Wow. How did you manage to "force" the update through recovery? I tried it through recovery but it would error out. (Error 7)
I will tell you, as a cautionary tale.
The error when you flash from recovery references a specific file that is incompatible with the update. I used root explorer to investigate further and found that the root script had overwritten a system file. The original was saved as "original" so I deleted the file causing the error and renamed the original one. After that, the update went through and I thought I was golden... Only now nothing else works.

[Completed] I backed up my software with Titanium Backup and Now it can't locate files

I bought a zenfone 2e and liked it so much I bought the ZE551ML. I was a certified IBM, Texas Instruments and Apple technician for the new personal computers in the late 70's and 80's and I also wrote custom software for hospitals , so I don't consider myself a stupid person. But I just bought my first 2 smartphones in the last month and have really enjoyed playing with them, I also bought a Sandisk 64GB card to backup and store a lot of these programs so I would have plenty of space left in the phone itself.
To get back to my problem, I temporarily rooted my zenfone 2 with CWM and I can't get to Recovery now. I also stupidly deleted some of the bloatware as soon as I got the phones, now I see that was a major error. I did not try to save a copy of the system ROM as well, so I have some problems that appear major to me at this time. So I went to Titanium backup to restore my information that I had saved, althought I can't remember if I deleted bloatware before or after the backups.
I have installed and deleted so many programs in the last month my head is still spinning, it's a new TOY. LOL I also set my screens up just like I wanted them and had everything working perfect, I thought. At this stage I just want to get back to the original starting point and add the new update that just came out. And then I will proceed carefully from that stage, usually I am the one telling and showing everyone else how and what to do on their computers, and I overestimated my knowledge of Android and under estimated the ability of the smart phones tremendously. That's what happens sometimes when you get over 65 and think your brain is as good as it once was, my mistake., I can't even find things i set down ten minutes ago some times.
!!! How can I get back to a full system reset!! IT could be as simple as starting to do a CWM and then tell it to do a system reset, but i don't know for sure and I certainly don't want to Brick my phone.
If somebody could please help me reset the phone I would certainly appreciate it.
HWS
Hi and welcome
Thanks for using XDA Assist.
Read Q14 from this help thread: http://forum.xda-developers.com/zenfone2/help/faq-frequently-questions-t3247930
If that doesn't help you, you could try asking for help here: http://forum.xda-developers.com/zenfone2/help/help-post-questions-instead-making-t2997779
Good luck!

[Completed] LG G3 bootloop/bricked?

Okay, I have a Sprint LG G3. So about two days ago I rooted the phone using the King Root app, everything worked fine except for a few random reboots (i shouldve took that as a hint to unroot it but im stupid). I did remove some factory apps but only things that didnt seem important such as Google News and Books and stuff like that. Anyway i clearly dont know what im doing but a few hours ago i was installing a font onto my phone and when it went to auto reboot my phone got stuck in bootloop?? and im not sure what to do. I don't mind factory resetting the phone, but i have REALLY important things on there (14,000 photos, 400+ videos, 500+ songs, and important documents) that i would like to get from the internal storage. I found another forum that kinda relates to my problem (http://forum.xda-developers.com/showthread.php?t=2339530)???? Im sorry i'm really stupid and confused, all I want are my pictures/videos/music/documents; the other stuff i can live without. The best thing for me would be to get back my phone completely, but if im at least able to get my important stuff saved on a computer or something then that would be good too. And yeah nothing is backed up anywhere so... If anyone has advice please dumb it down as much as you can because like i said i obviously am a confused person; i am never rooting anything in my life ever again. Thanks
Already asked this here: http://forum.xda-developers.com/general/xda-assist/lg-g3-bootloop-bricked-t3297857
Thread closed! - gsstudios

Please help with my Samsung galaxy 6 edge (sm-g925A)

So, about a month ago I decided to factory reset my phone. I got it to factory binary mode, that was what I wanted to do because the phone kept messing up, getting hot, etc. I figured I’d reset it, download my apps back that I used a lot and everything else would be erased so I could start fresh, rather than going through every single thing in my phone and deciding what to get rid of, and what to keep.
Of corse, I have a AT&T phone that apparently makes this complicated with the Samsung factory reset protection. I got this phone from someone I used to have a relationship type of connection with, and I did ask for the help from them, they couldn’t remember the login info for their old phone.
Basically what I’m asking here is when in factory binary mode, with FRP on, can I get back to the phones regular system? I’ve never done this before, and now I regret it more than anything. I didn’t backup my phone or anything, I’ve tried several times reading countless thin about flashing a phone and blah blah, so, does ANYONE know what I should do? I recently lost my job and buying anything isn’t an option, espicaly those websites that say you have to pay to get the FRP deleted.
Is there ANYTHING I can do a thing this point? I’ve heard with the FRP still on, that I can’t download the stock rom back or really do anything, is this true? Can anybody please help! This is my last resort, I’ve spent countless hours trying to google and read articles and this forum was the only place I saw people actually getting help and getting their problems resolved.
Thanks for your time, and the replies. Sorry if this is the wrong sub forum, I’m new here.
Bringing up my post, still no replies yet.

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